Name: Club Quarters Wacker at Michigan
Address: 75 E Wacker Drive Off Michigan Avenue, Chicago, 60601, US

10/10

Exceptional

01 Aug 2026

Giuliana

We travel to Chicago several times per year but this is the first time we stayed at Club quarters. It was a crazy busy weekend with Lolla but the staff were super helpful and very patient. They made sure we were offered bathroom facilities to change clothes since our room was not quite ready at our early arrival. Leo was very helpful at check in. Will stay again. Location is perfect. Everything we needed was an easy walk.

10/10

Exceptional

31 Jul 2026

Gabriella

clean tidy room great for 2 people visiting for lollapalooza. the complimentary water bottles and water station was exactly what we needed. mini fridge good for storing food. nice water pressure. would stay here over and over again

10/10

Exceptional

31 Jul 2026

Sybil Brooke

Enjoyed an extended weekend at Club Quarters right in the heartbeat of downtown Chicago! You cannot beat the location...close to everything! The hotel was very comfortable and clean. Our room was compact but very efficient and had everything we needed. The bed was comfortable, the pillows were ok but a little too soft. We asked for extra and got two big fluffy pillows delivered to the room.

On each floor, by the elevator area, there is a water bottle station where you can refill your own water bottle or fill up the plastic bottles they provide. This was so handy to grab a few extra bottles as we headed out the door each day to stay hydrated as it was hot out!

There is gym in the very lower level of the hotel, nothing fancy. There are also two sets of washer and dryers down there are available to use, which was a nice surprise.

One tip I would give, if you are staying on a higher floor, give yourself plenty of time to get out of the building, especially if you have a driver waiting for you or reservations somewhere. We were on the 21st floor and there were lots and lots of time the elevator was going down, would stop on our floor, but was already completely filled...so we'd have to wait for the next one. Not a huge deal....just give yourself extra time if you're on a schedule!!

8/10

Excellent

30 Jul 2026

Michael

good experience overall.

10/10

Exceptional

29 Jul 2026

Karem

Excelente Ubicacion Excelente Vista Excelente Hotel lo Recomiendo, mi habitacion estaba muy confortable siempre limpia e impecable.
Mi hija y yo volveriamos con mucho gusto quedarnos alli. GRACIAS por sus servicios continuen Asi. Pronto nos vemos de nuevo.

10/10

Exceptional

29 Jul 2026

Ana

The only downfall was I was expecting parking to be supplied but the person at the desk was super friendly and helpful. The parking lot that's \"connected\" with them isn't too far from there maybe a couple blocks. Our view was incredible but we literally just used it to sleep. I'd definitely book here again without a second thought.

8/10

Excellent

29 Jul 2026

Denae

I love staying with Club Quarters. The staff is always so nice and attentive. My only issue is, on my most recent stay, the vents in the room were quite visibly dusty, and it really irritated my allergies all night.

8/10

Excellent

28 Jul 2026

Leo

Perfectly placed next to many attractions and the river with a marvelous city view. Quaint vintage look on the inside with genuinely kind staff, the room was dainty and cute with a very accessible water station on each floor. Overall an excellent place to stay.

10/10

Exceptional

28 Jul 2026

Kyle

Only issue was the elevators were constantly out of order.

8/10

Excellent

28 Jul 2026

Maria

Clean rooms

Family

10/10

Exceptional

27 Jul 2026

patricia

Discount provided for paking.

6/10

Pleasant

26 Jul 2026

Grisela

Could have been way better hotel for it being on the river

10/10

Exceptional

26 Jul 2026

Diann

Nice hotel with friendly staff. Very convenient location. Second time staying here and I will be back again!

10/10

Exceptional

25 Jul 2026

Virginia

This is typically my favorite hotel to go on. The staff is super helpful, the rooms are nice the coffee machine and water refills station are great. If you get a room in the tower section of the hotel it almost feels like you have the floor to yourself.

The only note is that you do need to be patient with the elevators. This is an older building and while they are operational there are only two for the whole club quarters floors.

10/10

Exceptional

24 Jul 2026

Eduardo

Had a great stay at Club Quarters Chicago. The location was perfect, close to everything downtown and within walking distance of a lot of the main attractions. The room was clean, comfortable, and had everything we needed for our trip. The staff were friendly and check-in was easy. Really liked the little touches like the free water stations. Great hotel for the price and location, would definitely stay here again.

10/10

Exceptional

22 Jul 2026

Leilani

I absolutely loved staying at this hotel and truly felt like we got our money's worth. The location was perfect everything we wanted to do was within walking distance, so we didn't even need to rent a car. Most attractions, restaurants, and shops were only about a 1-18 minute walk away, making it incredibly convenient. The hotel amenities were excellent, the property was clean and well maintained, and the staff went above and beyond to make our stay enjoyable. Everyone was so friendly and welcoming, which made the experience even better. The highlight of our stay was definitely the breathtaking river view. I honestly couldn't get enough of it. It was absolutely stunning and made every morning and evening feel special. I highly recommend this hotel to anyone visiting the area. We had an amazing experience, and will definitely be staying here again on our next trip!

8/10

Excellent

21 Jul 2026

Nic

.

Partner

10/10

Exceptional

20 Jul 2026

Michael

Check in was a breeze. The staff was very friendly and helpful. The room was small but had a great view. Location was prime.

Partner

8/10

Excellent

20 Jul 2026

Grigol

Was ok for the price. Location is great though. 100$ deposit was charged at check in and they told it will be returned in 7 business days. It was surprise, wasn't told and wasn't expecting. The place is quiet and rooms are ok too. Old, will be good renovation.

Partner

10/10

Exceptional

18 Jul 2026

Melissa

Good stay

10/10

Exceptional

18 Jul 2026

Shufeng

Very good location easy to access to almost all touring spots, but a kind of noisy in the mid night as it is too popular!

Family

10/10

Exceptional

18 Jul 2026

Jennifer

Lovely character - we were in tower, comfy bed, all amenities comfortable and clean

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

Staff were great. Free cold water filling stations were a nice touch.

Partner

10/10

Exceptional

16 Jul 2026

John

Very clean room. The front desk person was extremely helpful in giving directions on how to get valet parking.

Partner

8/10

Excellent

16 Jul 2026

Diana

Great experience as always. Love virtual check in and out. The elevators were slow and not cool (very hot) but some limitations in older building during holiday weekend. Amenities are great as always (cool water, coffee, etc).

Self

6/10

Pleasant

15 Jul 2026

TraMishalania

The hotel is in a great location downtown. You can tell it is an older building- needing some upgrades and touch ups but the property was clean. Staff very friendly and helpful.

Partner

6/10

Pleasant

15 Jul 2026

Jamie-Lynn

The best feature of this hotel is its location, followed by the friendliness of the staff. However, for the price, I would have expected more up to date facilities and rooms. The room, especially the bathroom, was quite out of date and tired. The elevators were slow and there does not seem to be enough of them to handle the size of the building at peak hours. I would try a different hotel in the same area next time.

Self

10/10

Exceptional

15 Jul 2026

Dalanie

Great hotel

6/10

Pleasant

13 Jul 2026

Latoya

I didn't like that they did not have a microwave or fridge in the room. The microwave would have really been helpful. The beds and the room was to small

Partner

10/10

Exceptional

12 Jul 2026

Cuong

Staff was friendly and helpful. Room was good as advertised. Location, location, location-everything we wanted to see was within walking distance. Will book again.

Family_with_children

10/10

Exceptional

11 Jul 2026

Michel

Chambre bien entretenue avec beaucoup de services : café à volonté et bouteilles d’eau froides à volonté . Hôtel Super bien situé près de tout dans le centre ville .

Family

8/10

Excellent

10 Jul 2026

Jacob

Everyone was great. The location was fantastic. An elevator was down and they are not large to begin with. Only having the one elevator to service 10 floors was a bit rough. There were often lines waiting to take the elevator up or down. I'm sure they are working on it and it likely won't impact guests in the near future.

Partner

10/10

Exceptional

10 Jul 2026

NidiaAlvarez

Very clean, very comfortable bed and pillows, great price and very close to everything! Without a doubt I’ll be coming back !

Partner

10/10

Exceptional

08 Jul 2026

Beverly

Excellent location! Walking distance to great food and attractions. L-train station close by for other attractions.
Ronnie was super helpful. He went above and beyond. Valet service was speedy.
Loved this hotel.

Self

10/10

Exceptional

07 Jul 2026

Jon

Highly recommend, staff was very helpful and the room was clean and comfortable

6/10

Pleasant

07 Jul 2026

Howard

Our room was advertised as a kitchenette. There were no dishes or silverware. No stove or oven. Small microwave and mini fridge. Only one elevator to the 26th floor was operational. Long wait time and over crowded elevator car. Unfortunately our room windows overlooked a hotel with two story tall letters spelling out the name of a world class wannabe despot.

Partner

8/10

Excellent

04 Jul 2026

Divya

Room where clean and ideal location !

Friends

10/10

Exceptional

04 Jul 2026

Mehdi

The location was great. We were a family with 2 kids. The staff were very good and helpful. I will come back to this hotel and recommend it.

Family_with_children

10/10

Exceptional

03 Jul 2026

Rasa

Great

Partner

6/10

Pleasant

03 Jul 2026

Samantha

Amazing view of the river, AC could have been better

Family

8/10

Excellent

02 Jul 2026

Hannah

…

Family_with_children

10/10

Exceptional

02 Jul 2026

Marziehalsadat

We had a wonderful stay at this hotel. The location is excellent, right in the heart of Chicago and within walking distance of many attractions, restaurants, and the river. The hotel was exceptionally clean, well-maintained, and very comfortable, making our stay even more enjoyable.
Jack made our stay truly memorable by upgrading our room to one with an extraordinary view of the city and the river. The staff, especially Jack, were incredibly helpful, supportive, and friendly throughout our stay. Thank you, Jack, for your outstanding hospitality and for making our visit so special. We will definitely be returning to this hotel and highly recommend it to anyone visiting Chicago.

Friends

10/10

Exceptional

01 Jul 2026

Audrey

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, professional, and always willing to help with any questions or requests. The location was convenient, with easy access to nearby attractions, restaurants, and shops.

Partner

10/10

Exceptional

01 Jul 2026

Michael

Room was smaller than expected but for an older building it was in good shape. Great location. Very friendly front staff.

Partner

10/10

Exceptional

30 Jun 2026

Shannon Marie

Amazing room at a reasonable price! Great location and very friendly staff! Thank you to Jock, who made us feel welcome!

Family

10/10

Exceptional

29 Jun 2026

Stefanie

Very very accommodating staff, extremely friendly and helpful to all of our requests for more towels and bedding. Also held our bags for us after check out so we weren’t walking in the city with our bags all day. Hotel parking was not the same price as advertised on website to the public garage they recommended. $128 for parking in the wabash garage for 29 hours

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Dave

We loved the site and the room had a beautiful view of the river. My only two issues were no fridge in the room, and the check in process. I guess I'm old fashioned and still like the go to the hotel front desk and they give you the key. Not this self check in setup.

Partner

8/10

Excellent

28 Jun 2026

Lisa

The room was clean. The bed was comfortable and we appreciated the heavy curtains in the mornings. Our only small issue was that the shower curtain wasn’t long enough to keep the water from splashing out of the shower and making the bathroom floor quite wet.

Family

8/10

Excellent

27 Jun 2026

SAMUEL

Great location and nice view. Rooms are a bit small but to be expected right downtown. Overall a good room. Bed was not the best but okay for a few nights.

Partner

8/10

Excellent

27 Jun 2026

Patrick

My only complaints are there is only one floor where you can get ice, way on the bottom of the building. This is extremely inconvenient. My only other issue was no fridge in the room. So no ice and no fridge, wouldn’t stay here in Summer again as you’ll be drinking warm soda the whole time. If I book here again it will be during the Winter. The hotel is clean, staff nice and location wonderful. If they could only get ice available on every floor and/or a fridge in every room it would probably be the most perfect hotel in the city.

Partner

8/10

Excellent

27 Jun 2026

John

My stay at the Club Quarters Hotel Wacker at Michigan, Chicago, was decent, but there is definitely room for improvement. First off, the pictures online of the suite did not match the room that I stayed in. The photos online showed a modern room, but mine felt outdated with furniture that was stained and chipped. Behind the bed, the night stand was dusty. Also, it would have been nice to have some kind of side table next to the couch so I didn’t have to put my drink on the ground while watching tv. Moreover, while it might have been due to my room location, the WiFi was very spotty.

In terms of amenities, the free laundry was a big plus, but the hotel doesn’t do a good job of advertising this feature. The free coffee in the lounge leaves a lot to be desired—the machine setup makes it surprisingly difficult to just get a standard, straightforward cup of coffee.

On the plus side, the staff is very friendly and helpful! And you can’t beat the location!

Self

10/10

Exceptional

23 Jun 2026

Gary

The room was clean and very quiet for being in the middle of the city. It is a great location for walking to anywhere in the city. The gym was good also.

Self

10/10

Exceptional

22 Jun 2026

Heather J

We were there for Pokemon GoFest and this was a great location!

Family

10/10

Exceptional

22 Jun 2026

Rhonda

Great view, very quiet, great location

Partner

10/10

Exceptional

22 Jun 2026

Melynda

Comfortable beds & bedding, black out curtains, and quiet air conditioning are wonderful for a good night’s sleep. Room was clean and location is great. For almost $100 - $150 less than you would pay elsewhere, this is an excellent choice. No refrigerator is the only drawback.

10/10

Exceptional

21 Jun 2026

Erin

We loved our 3 night stay here. This hotel is located in a great area and was within walking distance to every single thing we did in Chicago. The coffee machine on the 2nd floor was a great touch!!

Partner

10/10

Exceptional

21 Jun 2026

Mark

Awesome place to stay. Great location, rooms, staff and valet parking

Self

2/10

Poor

19 Jun 2026

Karishma

Horrible experience - pay attention to your credit card bill after you check out. They incorrectly charged us for valet parking which we did not use.

10/10

Exceptional

17 Jun 2026

Katie

The staff here is wonderful and helpful. Clean rooms, water stations on most floors.

8/10

Excellent

17 Jun 2026

Christopher

I will stay again when back in town.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Eric

Excellent location. Room on 29th floor is small with an angled wall since the tower is quite narrow in that part, but is clean and nice. Excellent value for the location

10/10

Exceptional

16 Jun 2026

Nayda

Well located. Staff was amazing. Great stay.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Jeannine

Small room. Coffee machine in the room was good. Cold and hot lever was reversed in shower. Electrical outlet in bathroom did not work so I could not use blow dryer in bathroom. Mattress very firm. Room very clean. Room very quiet. No mini fridge to put food in. Only one vending machine to provide food in the lower level. Five-lb weights were missing from exercise room. No swimming pool. Starbucks within walking distance. Pricey restaurant next door. Larger coffee machine (free) on 2nd flloor. Location of hotel excellent.

Self

8/10

Excellent

14 Jun 2026

David

Beds are small

Friends

10/10

Exceptional

14 Jun 2026

KIMBERLY

The staff were so kind and helpful!

Self

6/10

Pleasant

12 Jun 2026

José A

I like it

Partner

10/10

Exceptional

12 Jun 2026

Taylor

Excellent location and very friendly staff. Room was small but all I needed.

Self

4/10

Poor

10 Jun 2026

Kristen

This should not be rated as a 4 star property. It is 3 stars at best. I was very disappointed in the room. The bathroom was very dated and honestly not the cleanest. The shower head had mildew and the grout was very stained. One of the bath towels was stained, as was the bedding. I did not feel comfortable in this room. My door was directly next to my neighbors, so when they entered and exited their room it sounded as though someone was trying to break into my room. Having a river view is nice, until someone sets fireworks off at 4am.

Self

10/10

Exceptional

09 Jun 2026

Tony

S

Self

6/10

Pleasant

08 Jun 2026

Maria

The location is the winner with Club Quarters in Chicago. It's the best! Our only concern was that the staff, who were extremely friendly, nonetheless managed to check us into the wrong room, and then called at 11:30 p.m. (after we were fast asleep the night before a big event) to inform us of this. We then had to go down to the front desk and figure everything out, when the unintentional error was on their part. That wasn't great! Everything else about our stay was fine. The housekeeping was exceptional, and the friendliness in general was very high.

Family

6/10

Pleasant

07 Jun 2026

Israel

Great location, room not so clean

Family_with_children

10/10

Exceptional

07 Jun 2026

Francisco

Really good hotel, I’ll be back next time

Self

10/10

Exceptional

04 Jun 2026

Noreen Elgina

Very good location

Partner

6/10

Pleasant

04 Jun 2026

Rupal

Centrally located hotel, clean, nice amenities. I would stay here again. However, I want to highlight 2 things that were not so great. I had booked a suite and was given a suite up on the 41st floor when I arrived at 10:30pm. I was told at that time there was no elevator past Floor 38. The front desk staff did offer to have someone take my bags up 3 floors, however I would have like to be notified when I booked it that they were going to give me this room. There is no way that my friend who was sharing this room with me and has joint issues would be able to climb these floors up and down every time we were in and out of our rooms. I asked if he could give me a different room. He said he could downgrade me and I said that's fine, we'll accept that. He found us a room on the 11 floor and handed me the key and said 'here you go'. He didnt tell me what kind of room he was giving us or any additional details about the gym facility, the laundry services they have etc. I asked him what kind of room was it and he said 'it has a queen bed'. I asked him because we are downgrading from a suite to a queen bed room, would that come with any refunds on the pricing of the room. I am not sure if this question upset him or him just having to look for another room had upset him. He said there are no refunds on this and you said you were ok with a downgrade & proceeded to tell me that I was giving him neg energy. His name is Leo and he needs additional training in customer service.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Kenny

Good overall.

Self

6/10

Pleasant

03 Jun 2026

Ricardo

Elevator situation was very bad

Partner

10/10

Exceptional

01 Jun 2026

Nicholas

Great

Partner

2/10

Poor

01 Jun 2026

Jaime

This is truly the most disgusting hotel I have ever stayed at. My room was so gross: BLOOD ON THE SHEETS, filthy bathroom, old furniture, dirty carpet, the list goes on. When I informed the front desk agent of the blood stained sheets, there was no apology or even a hint of surprise, just a curt \"I'll send someone up\" and click.

Not only is it dirty but it is filled with questionable clientele-- prostitutes, homeless people, people on drugs etc.. The location is good however everything else is not. I do not recommend this motel-no-tell.

Self

10/10

Exceptional

31 May 2026

Samantha

Check in was very easy! The hotel room was clean and the amenities were also easy to use. Perfect location is you are looking for somewhere to stay in the area.

Self

8/10

Excellent

30 May 2026

Sergio

El hotel es bonito, ni hablar de la vista frente al río, pero creo que necesitan poner atención en ciertas cosas que tienen que reparar de las habitaciones y hacer más funcionales otras. Es un excelente hotel. Pero no lo dejen descuidar

Pet

8/10

Excellent

29 May 2026

Amy

Overall I enjoyed my stay but be wary that some rooms do not have fridges. I got a room with a river view and it did not have a mini fridge. As far as incidentals such as snacks and things, there are two vending machines and an ice machine on two floors so not especially convenient. Felt like a step down from some cheaper properties I've stayed at, but I guess it is more about the location and the view of which both were great. Just don't buy anything that needs refrigeration like I did and waste food and money.

Self

8/10

Excellent

28 May 2026

Omid

It was accaptable

8/10

Excellent

28 May 2026

Rafael Yuji

Walking distance to many places in Chicago

Friends_and_family Family

10/10

Exceptional

28 May 2026

Betty

No complaints! Also excellent location.

8/10

Excellent

28 May 2026

Pamela

We stayed in a superior room with a queen bed and a pull out couch. Everything was clean. The only comment I have is on the noisy AC we had. Other than that we really enjoyed our stay.

Family_with_children

8/10

Excellent

28 May 2026

Jesse

Was good

Family

8/10

Excellent

27 May 2026

Charles

Window view was horrible. Bathroom outdated. Room needed refurbishment but not horrible.
Parking was about a 10 minute walk. But considering some places were valet only, I appreciated the option. When buying online it seemed that the parking was right there and not too much money. If bad weather, the parking would be a killer

Partner

10/10

Exceptional

27 May 2026

Zhaolun

Good staff, clean room. Loved the water stations

Self

10/10

Exceptional

26 May 2026

George R. Bamberger

Wonderful location and very friendly and helpful staff.

Partner

2/10

Poor

24 May 2026

Barbara

Floor flooded shower bench was broken Nothing to keep water from shower from going on the floor Used my towels on floor so I didn’t slip with my 5 month old granddaughter.Nothing to write with no paper or pens😞

8/10

Excellent

23 May 2026

Rebecca

Wonderful location

Partner

10/10

Exceptional

22 May 2026

Jace

Great location. Old style loved it

Self

10/10

Exceptional

21 May 2026

Samuel

River view is not great with Trump Tower. Room was small as previous reviews so dont book of you want/need/like more room.. I wouldn't say 'cramped' but def smaller than normal.

Self

10/10

Exceptional

21 May 2026

Radhika

Excellent location and friendly staff.

Family

8/10

Excellent

21 May 2026

Gangadhar

We had a problem on the first night. We wanted help with the room service. The front desk kept on saying he was going to send someone. Even after calling three times no one showed up. After an hour when we called again, the next front desk told us that there is no room service at that time.
We made the first request at 9:30 pm.

Family

8/10

Excellent

21 May 2026

Yen

Great staff clean rooms

10/10

Exceptional

20 May 2026

Mark

Great place to stay in the heart of downtown Chicago. Clean rooms and close to plenty of good restaurants and shopping, all for a reasonable price. Will definitely stay here again next time I'm in the Windy City!

Self

8/10

Excellent

20 May 2026

Janice L

Excellent price for the location! Room was nothing special but was clean, comfy, & quiet. Staff in lobby was very helpful & professional. Easy check-in/out since it can all be done on-line. Even an e-key so you just check-in at lobby kiosk! Would stay again based on location & value for the price.

Self

10/10

Exceptional

20 May 2026

Jerry

Good

8/10

Excellent

20 May 2026

Karen

safe environment, would have preferred more spacious rooms including a full kitchen.

Business Family_with_children