Name: Loews Chicago
Address: 455 North Park Drive, Chicago, 60611, US

8/10

Excellent

03 Aug 2026

Bilal

It's summertime and the pool was under construction?? Plan ahead with ride-share companies, as pickup location is challenging for identifying exact address. Rooms are nice and overall location is close to Navy Pier and general attractions/surroundings.

10/10

Exceptional

03 Aug 2026

Suzannah

We had such a wonderful experience at Loews and highly recommend it. We are a family of four and came in for Lalapalooza and were so happy with our choice to stay here. Our rooms were so quiet, the hotel is very updated and beautiful. The lobby was awesome, we ended up eating lots of meals there just bc we were so busy getting to and from the festival and the food was great! Also it was walking distance to the festival and to downtown. We will definitely come back! Staff was great too!

10/10

Exceptional

03 Aug 2026

Kristel

Staff is super nice if you have any questions they are happy to help they always keep the rooms clean

8/10

Excellent

27 Jul 2026

Joshua

We stayed 2-3 nights in a King room on the 8th floor, which faced toward the river but mostly had a view of the adjacent Sheraton. The room itself was clean and well-appointed with marble floors, a large entry mirror, floor-to-ceiling windows. Only drawback was the lighting: it's all lamps, with no working overhead switch at the entryway.

Location is a real strength — close to the Riverwalk, not far from the lakefront and Navy Pier, with a Whole Foods, Planet Fitness, AMC, Target, and Walgreens all within a couple blocks. Just know that Streeterville is far enough east that public transit is inconvenient, whether for arrival/departure or getting to places like the West Loop or Wicker Park.

My main issue was the $30/night \"destination fee.\" The perks don't hold up: a $10 Uber credit that's once-per-stay (not nightly, despite the nightly charge), and free drip coffee/50%-off pastries from 12-3pm, which feels borderline insulting. The pool was also closed during our stay. When I pushed back during checkout, the manager on duty agreed to waive 1 night's fee but held firm on the rest, and falsely claimed it was city-mandated and that all Chicago hotels charge it. While it may be common, it's Loews' own discretionary fee, not a city requirement. Leaning on a made-up justification instead of just owning the charge said more about the hotel than the fee itself.

Same nickel-and-diming elsewhere: no way to refill a reusable water bottle, just a $9 bottle of Fiji water in the room.

10/10

Exceptional

27 Jul 2026

Frank

Wonderful stay, highly recommended

10/10

Exceptional

23 Jul 2026

Cynthia

My favorite hotel in Chicago!

10/10

Exceptional

23 Jul 2026

Michael

My stay at this property was excellent, primarily due to the great condition of the room; it was clean and well-maintained. The staff was professional, welcoming, and particularly attentive, with the bar team standing out for their friendly service.

I especially appreciated the high-quality coffee served on-site, which was a fantastic way to start each day. The location is also ideal, offering convenient access to both the vibrant downtown area and the beautiful shoreline. Whether you are traveling for business or leisure, the combination of cleanliness, prime location, and a top-notch hospitality team makes this an easy place to recommend.

10/10

Exceptional

23 Jul 2026

prasad

Clean room

8/10

Excellent

22 Jul 2026

Tiffany

It was a beautiful hotel. It felt very modern and sophisticated. However, it somewhat lacked in originality or character. It just felt kind of cold in ambiance, I suppose that’s just my personal taste.
It was very clean and the staff was great. I have no serious complaints, it passed all the requirements to be a good hotel, it just didn’t feel very special or memorable.
Also, the pools under construction, so check that it’s open before booking if that’s important to you.

Family_with_children

8/10

Excellent

21 Jul 2026

Andreea

Rooms are nice, clea and updated. Some of the front desk staff is not very friendly. Overall a good stay.

Family_with_children

10/10

Exceptional

21 Jul 2026

Wilnel

I would extremely recommend

Family_with_children

8/10

Excellent

21 Jul 2026

David

Did not like that no one said the pool would be closed till we arrived

Partner

8/10

Excellent

20 Jul 2026

Maria

Overall not worth the money compared to other luxury hotels

Partner

10/10

Exceptional

20 Jul 2026

Caitlin

Room was clean, modern, and updated. Conveniently located. Valet and bag concierge were amazing, quick, and friendly. Overall, would stay here again.

Family

4/10

Poor

20 Jul 2026

Dymond

The room was not up to standards according to photos . I’ve already sent a message

Family_with_children

10/10

Exceptional

19 Jul 2026

CHIQUITA

I enjoyed my stay at the hotel. The food was excellent. The staff was excellent as well.

6/10

Pleasant

19 Jul 2026

mary

Received none of the VIP amenities that were part of my expedia reservation. Pool closed. \"roof top bar\" is actually on the THIRD floor, not the rooftop. And it was also closed, did not open. Front desk staff was nice. Concierge was rude, she did not want to help us.

Family

10/10

Exceptional

19 Jul 2026

Jovonne

All services were great! Bar, food, and staff were amazing.. Will definitely return!

Family_with_children

10/10

Exceptional

17 Jul 2026

Kevin

A wonderful all around hotel to stay at. Staff is extremely attentive and helpful. Room is very clean and comfortable. We had a great stay!

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Tyler

The staff members were all very kind and helpful. We truly had a great stay. The rooms were clean and nice. It was family friendly, and we would definitely stay here again.

Family_with_children

10/10

Exceptional

14 Jul 2026

Christopher Michael

Modern clean room, would stay again.

Partner

10/10

Exceptional

12 Jul 2026

Amol

Great rooms and wonderful location and staff!

Partner

10/10

Exceptional

11 Jul 2026

Melinda

Enjoyed our short stay. Staff were helpful and super friendly. It was raining, left my umbrella in the car that was valet. When we made it back to our room, the umbrella was there. They also had umbrellas available at the front. Would highly recommend staying there. Food was amazing

10/10

Exceptional

06 Jul 2026

Brian

We're surprised how much we liked it! Great people.

Partner

6/10

Pleasant

05 Jul 2026

Joseph

Way too expensive for what you get. Terrible location, ridiculous parking, every single thing you did was extra and took extra time to do it.

Family

8/10

Excellent

28 Jun 2026

Marissa

front desk was very helpful!

Partner

10/10

Exceptional

26 Jun 2026

Justin

Clean room
Breakfast was great

Partner

10/10

Exceptional

26 Jun 2026

jill

Great location, easy walking distance to great places to eat and shop! Cleaning staff was amazing! The only thing I would’ve liked was a better wine selection for white wines at the bar! Coffee shop was great!

Family

8/10

Excellent

21 Jun 2026

Bonnie

Our stay was great. We had plenty of room to move around in. Our room was clean and had a great view of the city. The concierge was very helpful planning out our day….and the location is excellent - close and within walking distance to where we wanted to go.

Pet

10/10

Exceptional

21 Jun 2026

Marquis

Staff was great and rooms were clean

Partner

10/10

Exceptional

20 Jun 2026

Lashone

This hotel was one of the most enjoyable states that I have had. The property was cleaned. Well maintained in the staff was amazing. I celebrated my birthday and the staff went out of their way to make it extra special. I would definitely recommend this hotel.

Pet

10/10

Exceptional

19 Jun 2026

James

Very nice hotel and very convenient location

Family

10/10

Exceptional

19 Jun 2026

Kim

I arrived late at night and when we arrived in the room, it was spectacular. The bed was the most comfortable bed I’ve ever slept in!

Partner

10/10

Exceptional

15 Jun 2026

LEAH

This is the fourth time we have stayed at this location and will be our go-to when we travel to Chicago. The location downtown is very convenient to access all main tourist attractions, walking short distances around downtown, as well as getting out of the city to the nearby neighborhoods. All of the staff has always been very helpful and gracious. The restaurants are both great choices for any time of day dining, including in-room services. Getting delivery orders is easy as well. This visit our large group opted to spend an evening in the lobby lounge. We traveled for business as a party of 12. The bartenders and serving staff was attentive and we were comfortable watching the Stanley Cup finals on the large screen, had dinner and cocktails for many hours that evening, until the late hours. I enjoy the coffee shop in the mornings and grab-and-go options for breakfast and snacks on days we are off the property. Valet parking services adds to the conveniences available and the best option over finding parking in the city. Our vehicle has always been ready quickly and taken care of. Rideshare services navigate well also. The guest rooms are spacious, with very comfortable amenities and I have never been disappointed in the view (city or lake). We will continue to stay at this location.

Business Friends

8/10

Excellent

15 Jun 2026

Martin

Clean comfortable room but very basic. No mini bar, no drinks, no snacks available.

Partner

10/10

Exceptional

14 Jun 2026

Jeffrey

Awesome staff. Very nice rooms. Really enjoyed our stay.

Family_with_children

10/10

Exceptional

12 Jun 2026

Syed

Great location

Family_with_children

8/10

Excellent

12 Jun 2026

Rachel

Something that may be helpful for future guests: the Lake View Suite does not have a lake view unless you pay an extra $30/night+tax for a higher floor. This isn't advertised on the site, so make sure to factor it in when booking! If you need to make use of the sofa bed in that suite, the layout is such that you won't be able to access the fridge, living room drawers, or coffee machine while the bed is unfolded. Staff will absolutely refuse to move it to another location (the thing is quite heavy, although there is room in the suite for it to be placed elsewhere). We ended up just getting a rollaway bed instead, which was quite comfy but narrower. The staff who came to set it up was quite intent on doing just the bare minimum, as you can see from the photo. The lamp he had to move out of the way was left with its cord hanging in the middle of the room, with other chairs and bedding strewn about. Be prepared to do your own rearranging.

Family

10/10

Exceptional

07 Jun 2026

Jessica

Hope I can stay here again in the future! 10/10 location, comfortable bed, good water pressure, good coffee at the cafe, what more could you ask for?

Partner

4/10

Poor

07 Jun 2026

Erin

The pool is out and they don’t honestly know when it will be working again. This is a big deal for many families traveling and it is not clearly advertised anywhere on the website. They claimed it was when I called to better understand what was going on. Traveling with special needs kid who counts on a pool is a big deal, and they dismissed this completely except for “sorry.” They didn’t offer to do anything to make his stay better. It was a very ableist response and we will never stay at Loews again because of how they mishandled it. Otherwise it was a nice facility.

Family_with_children

6/10

Pleasant

03 Jun 2026

Michelle

None

10/10

Exceptional

01 Jun 2026

Keven

Clean room, Polite staff,

Partner

6/10

Pleasant

26 May 2026

Jorge

El restaurante en dos días que quisimos entrar nos daban un tiempo de una hora para que nos dieran servicio. Es lo que no me gustó del hotel

Partner

10/10

Exceptional

23 May 2026

Mahsa

Very nice

10/10

Exceptional

13 May 2026

Nicole

Always comfortable and convenient staff is friendly and eager to assist.

Partner

10/10

Exceptional

06 May 2026

Richonda

Great lobby bar and amazing views and comfortable and clean room

Partner

10/10

Exceptional

05 May 2026

Sarah

Great hotel great location but the absolute best staff I’ve ever encountered at a hotel

Family_with_children

8/10

Excellent

02 May 2026

Edgar

Clean room. Very much a standard nice large chain hotel. A little expensive for what it was.

Self

10/10

Exceptional

28 Apr 2026

Srinivas

Good place and good location

10/10

Exceptional

28 Apr 2026

Chad

We thoroughly enjoyed our stay at the Lowe’s hotel in Chicago. It was a beautiful, relaxing place to stay while we enjoyed our time in Chicago.

Partner

10/10

Exceptional

21 Apr 2026

Yaznine

The Loews Chicago Hotel is in an ideal location, just steps from the Riverwalk and within walking distance to many of the city’s top spots. The staff were consistently attentive and made the stay seamless from start to finish. The rooms were well-appointed, clean, and comfortable, and I felt completely at ease throughout my stay. I would absolutely return.

Business Partner

10/10

Exceptional

19 Apr 2026

Susan

Located in the Streeterville neighborhood, Lowe’s is within walking distance of Chicago’s iconic sights. Close by are Magnificent Mile, Riverwalk, Navy Pier, lots of dining options and of course shopping. Breakfast options in both the coffee shop and sit down restaurant. Public parking is across the street and very convenient. Save money on parking by using the Spot Hero app. You get unlimited in/out privileges at a fraction of the cost for hotel prices.

Partner

10/10

Exceptional

15 Apr 2026

Marie

Modern property. Every employee we met from the moment we drove up, the front desk or bartender were very friendly and helpful.

8/10

Excellent

09 Apr 2026

Nikki

Loews is in a great location near the river walk. The room was clean; the bathroom was big and had good space for four people; however, we requested a room with a view (which I would've paid extra for and ended up looking at a street. The staff was friendly and helpful, but hotel does have some opportunities. The cafe that has snacks, random amenities and coffee closes at noon every day, so you lose access to those items. The restaurant food was good but getting breakfast seating was tough. Recommend reservations or room service.
Lastly, we valet parked for convenience. I'm all for tipping but when we came down, we tipped the guy who handed us the keys, and then another guy took the bags out and loaded the car instead of it being the same guy so had to tip him too. It felt like a way to pull another tip.

Overall, great staff, pretty hotel, great location and nice rooms.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Rodrigo

Very nice hotel in a great location. Stayed there for a conference and the staff was very kind. The price tag is on the higher side but it is well worth it if you can afford it. Quiet nights, good views of the city.

Self

10/10

Exceptional

02 Apr 2026

Santiago

Great hotel, great staff

10/10

Exceptional

30 Mar 2026

Tracy YaYU

Breakfast was great , good quality and good portions. Staff are very friendly and helpful

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Clair

Clean comfortable room great welcoming staff

Partner

10/10

Exceptional

20 Mar 2026

Branden

Very clean, smelled like new!

Self

10/10

Exceptional

20 Mar 2026

Tronnie

Everything was excellent

Partner

10/10

Exceptional

17 Mar 2026

Afton

The staff, location and rooms were amazing. They had a big conference while we stayed but were still able to keep up and accommodate us! Staff was helpful with recommendations on things to do in the city. Will stay again for sure

Friends

10/10

Exceptional

09 Mar 2026

Christine

Great location and staff friendly and attentive.

10/10

Exceptional

24 Feb 2026

Mojdeh

Loved the hotel! Great location, clean, modern and excellent service.

Friends

10/10

Exceptional

22 Feb 2026

Khari

Spotless, great staff, wonderful location

Partner

10/10

Exceptional

15 Feb 2026

Michael

Rooms clean as usual. Staff amazing

Partner

10/10

Exceptional

08 Feb 2026

Dafina

Clean, friendly staff. But didn’t like the fact the pool was under renovation. The main reason I booked my stay was to use the pool with my kids but ended up not.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Salpie

Very clean and neat. Staff members were friendly and helpful

Business_and_leisure Family

10/10

Exceptional

03 Feb 2026

Verified traveler

Room was great

Leisure Family

10/10

Exceptional

28 Jan 2026

Andrea

It was perfect from room to service

Leisure Partner

8/10

Excellent

26 Jan 2026

Nick

Staff was friendly and helpful which is reliable. The rooms are large and comfortable. A few things that are disappointing....a bottle of water is $9. At the store the same size and brand is $3.19. The hotel likely pays $1.50 so that mark up is inexcusable imo. For a high end hotel there are to many nicks, scrapes and blemishes. The carpet on my floor wasn't vacuumed during my 4 night stay.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Hitomi

Clean room & friendly service, though we did smell some odor when we first stepped in. After spraying perfume, it got better.

Leisure Family

10/10

Exceptional

18 Jan 2026

Michael

Outstanding location great stay!

Leisure Family

10/10

Exceptional

18 Jan 2026

Kelly

Yes, very

10/10

Exceptional

09 Jan 2026

Karen

Yes very clean.

8/10

Excellent

05 Jan 2026

Kristen

My family and I stayed for New Years Eve and celebrated 2 of our daughters Birthdays 12/29 & 13/30. The staff was very pleasant and helpful. Its was easy at 1,2 3, to check in which i always pay attention to that process because after a long drive i look to get in and relax. Clean rooms, great view the children were able to see us and the fireworks from the Hotel ( it was too cold for them to be out with us). We wave to them and they waved back very cool moment. Only complaints we had were the beds they are very small and very low to the ground.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Alyssa

Excellent as always! Courteous staff, great amenities, clean rooms and common areas.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Mario

It was great

10/10

Exceptional

02 Jan 2026

pamela

High attention to detail great customer service and lovely and clean hotel

6/10

Pleasant

01 Jan 2026

Mevludin

No microwaves in rooms Small fridge. And rooms are a bit small for 4 person. Bathrooms are like in motels nothing special for a room over $500 per night
In room service in really good Good choices of food in room service. Check in guys are all awesome. Swimming pool was ok

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Michael

I enjoy my stay Everytime I stay. Rooms clean , hotel clean and orderly

Partner

10/10

Exceptional

27 Dec 2025

Emily

Very family friendly! Clean and accommodating

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Yanique

Pleasant staff, all of them. Service was great

Leisure Family

10/10

Exceptional

25 Dec 2025

Dennis

No WGN on the television

Leisure Family

10/10

Exceptional

25 Dec 2025

mary

Easy access to attractions, accommodating staff

Partner

10/10

Exceptional

23 Dec 2025

Stephen

Nice clean gotel

Leisure Family

8/10

Excellent

21 Dec 2025

Paul

Cleanliness is excellent and that wonderful scent in the lobby!!

10/10

Exceptional

20 Dec 2025

Shanon

Clean rooms and friendly staff. Heart of the city.

10/10

Exceptional

17 Dec 2025

Youssef

Ok

10/10

Exceptional

15 Dec 2025

STEVEN

As always, excellent. Food options are a bit limited, but all else is perfect. I did not check out ETA restaurant (?). Excellent location, great staff, modern & clean.

Self

10/10

Exceptional

14 Dec 2025

Jennifer

Excellent

Leisure Family

10/10

Exceptional

12 Dec 2025

Phillip

Parking is great!

10/10

Exceptional

10 Dec 2025

Marcie

Great staff, clean room

Leisure Partner

10/10

Exceptional

08 Dec 2025

CHERYL

.

10/10

Exceptional

07 Dec 2025

Cristi

amaxing

10/10

Exceptional

07 Dec 2025

Marilyn

Easy to get around and great staff on-site.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Lorian

We had the best time ever

Leisure Family

10/10

Exceptional

06 Dec 2025

Ariel

Everything great

10/10

Exceptional

04 Dec 2025

Phillip

Parking was safe and easy. Staff was very friendly, and the amenities were great. Traveled for a Blackhawk’s game with my wife and 2 kids aged 7 and 12. This property was perfect for our family!

Leisure Family

10/10

Exceptional

04 Dec 2025

Lillian

Excellent hotel in a great location. Suites are large, modern, and spotless. Good lobby bar atmosphere. Booked 4 suites and one regular room for my entire family for Thanksgiving weekend (4 kids + spouses, plus 7 grandkids), and everything was perfect.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Liberty

Great location, great service!

Leisure Family