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L7 Chicago By Lotte
Chicago - IL · United States
North Wabash Avenue, 255View location
9.6/10Excellent5,093 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.6/10 9.6
Amenities9.4/10 9.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About L7 Chicago By Lotte
Experience the fusion of Korean hospitality and Chicago style at L7 CHICAGO BY LOTTE. Located in the bustling Loop neighborhood, this hotel offers stylish accommodations with unique, Korean-inspired amenities. Explore vibrant common areas and enjoy distinctive dining at PERILLA, the on-site Korean American Steakhouse.
Newly renovated rooms and suites, many with stunning river views from cozy window seats, await. The hotel also features over 4, 100 square feet of flexible meeting and event space. Savor bold flavors at PERILLA, whether at the chef's counter or a grill table.
Enjoy amenities such as free Wi-Fi, Nespresso machines, 55-inch LCD TVs, Frette Italian linens, Apotheke luxury bath products, and wellness essentials baskets.
Show less
With a stay at L7 Chicago by LOTTE, you'll be centrally located in Chicago, steps from Chicago Riverwalk and within a 5-minute walk of Chicago Theatre. This luxury hotel is 0.4 mi (0.6 km) from Millennium Park and 0.4 mi (0.7 km) from Grant Park.
Stay in one of 191 guestrooms featuring LCD televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
11:00 AM
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Optional fees
- Fee for full breakfast: approximately USD 15 to 38 for adults, and USD 15 to 38 for children
- Valet parking fee: USD 69.00 per day (in/out privileges)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Spanish
Nearby attractions
Chicago Riverwalk
0.1 km / 0.1 mi
Michigan Avenue
0.1 km / 0.1 mi
State Street
0.1 km / 0.1 mi
Chicago Theatre
0.3 km / 0.2 mi
Marina City
0.3 km / 0.2 mi
Michigan Avenue Bridge
0.4 km / 0.2 mi
Grant Park
0.4 km / 0.2 mi
Chicago Cultural Center
0.4 km / 0.3 mi
House of Blues Chicago
0.5 km / 0.3 mi
Millennium Park
0.5 km / 0.3 mi
Wrigley Building
0.5 km / 0.3 mi
Tribune Tower
0.5 km / 0.3 mi
Aon Center
0.6 km / 0.3 mi
Daley Plaza
0.6 km / 0.4 mi
Richard J. Daley Center
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 191
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Wi-fi
- Air conditioning in public areas
- Café
- Bar
- Restaurant
- Non-smoking area
Show 13 more facilities & services
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Projector
- Printer
- Photocopier
- Audio-visual equipment rental
- Fax
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIOR ONE BEDROOMDOUBLE • SUPERIOR ONE BEDROOMDBL.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL7 Chicago By Lotte
DOUBLE SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B1-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL7 Chicago By Lotte
DOUBLE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL7 Chicago By Lotte
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-2
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL7 Chicago By Lotte
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about L7 Chicago By Lotte
100
reviews shown
Christy
Staff was rude upon arrival stayed right in the middle of downtown Chicago my view out my window was a brick wall and alley with trash and homeless people.
Phillamine
Everything everything everything everything
ronnie
Good location. Elevator very squeaky so make sure to get a room away from the elevator. Friendly door staff
Howard
Friendly staff
Clean
Great decor
Great location!
Clean
Great decor
Great location!
Brandon
Have stayed here many times and always enjoy my time.
Leila
Great location, easy to get pretty much anywhere we wanted to go via foot or train. Everyone was kind and helpful. Check in and out were easy. Absolutely LOVED the window seat. Adults and kids alike in our party enjoyed sitting up there and people watching down below.
Grainne
Very friendly, great location and super coffee
Lynn
Great!
Chris
This is one of my favorite stays in Chicago, great friendly staff and great hotel restaurant, Perilla the best Korean steakhouse in Chicago. Also great free amenities. Love this place.
Kimberly
Beautiful boutique hotel with comfortable windows seats to relax in and breathtaking views of the river.
christina
Love staying here, one of the nicest affordable hotels downtown
Isabelle
Really nice room, kept very clean and restaurant downstairs was delicious.
Kara Keigley
Place was wonderful but what put our experience over the top wan Antonio, what a great guy. Tony was a welcoming face and really made us feel like life long friends. Thanks for your recommendations and making us feel special!!
Alma M.
Great property. Great location. Walk to every where and catch a train. Staff very friendly. Especially the door staff so nice.
keiron
What a wonderful hotel and staff.
The location is unbeatable close to eveything.
But dont forget the room
I chose 1 bedroom with a river view,
To be honest i could have sat on the window seat for all the stay it was amazing.
The location is unbeatable close to eveything.
But dont forget the room
I chose 1 bedroom with a river view,
To be honest i could have sat on the window seat for all the stay it was amazing.
Anuj
I stayed two nights for business, so I did not have an opportunity to take advantage of all the hotel amenities and poor weather (wildfire smoke) canceled my plan to explore the Riverwalk. The hotel itself is very nice. The lobby coffee & cold water was very appreciated. Room was spacious, bed extremely comfortable, and bathroom toiletries (Apotheke) pleasant scent without being overpowering. Only minor downside is the area around the hotel can be loud at night, but the centric location makes that inevitable.
Anthony
The front staff, valet, and bell boys were exceptional. True 5 star service, which I was not expecting.
Lauren
Amazing location, wonderful staff, and spacious rooms. Thanks for the stay, we will be back!
Michael
Convenient to the Riverwalk, helpful staff. Comfortable and very clean room!
Renee
If you can, get the rooms with the window seat!! It was such a vibe! Best room I’ve stayed in downtown Chicago so far… and I’ve stayed in dozens!
The ambiance was beautiful.. very artsy and unique interior throughout and the room amenities were so nice here. I loved it, I will be back!
The ambiance was beautiful.. very artsy and unique interior throughout and the room amenities were so nice here. I loved it, I will be back!
Knarik
I like the hotel, its location.. everything is good
Brian
Rooms were clean and tidy. Grateful for the staff that were able to check my bags until my room was available. I really appreciated the air purifier that was included in the room, especially due to the Canadian wildfire smoke that had drifted into the city the weekend I stayed.
Laura
Antonio the Bell Hop was that and more! He was so friendly and helpful - made checking in a breeze!
Melinda
Great place to stay, Alex was a great host, friendly staff in general very informative. The location perfect distance from the River Walk, plenty of restaurants, and shops. Will recommend this hotel for anyone coming to stay near the Magnificent Mile.
soraya
Great location
Eve
Clean, quiet and chic! Would definitely recommend and stay again. Great location too.
Vladimir
Great location
Warren
Great spot
Samuel
Clean and comfortable! Recommended
Tim
Outstanding location, with terrific restaurant and bar, and wonderful staff!
Keith
Nice hotel and very happy with the stay. Area however on weekends is noisy at night. On the 5th floor that was an issue until 11pm or latter. May be better higher up.
Daniel
Very accommodating staff, lovely room and great location. I'm glad I stayed here.
Vinny
The room was clean but there was no walk in shower which I missed. A little upset about that since the price is so high.
patricia
we will always stay here when we can!
Karen
This is a gorgeous hotel that is only a few years old with a great lobby and very friendly staff. The rooms are well decorated and have fabulous views. This is great for families as they have huge modern family suites that are corner rooms with a sized double shower. The room has a yoga mat, coffee maker and a fridge. This hotel has an awesome location overlooking the river and Marina City. We spent 6 nights at the Drake and liked this much better. Will stay here from now on. Highly recommend!!
Lynette
I absolutely enjoyed my stay at L7. Antonio, Honey, Joanne, and the young lady take took my bags up to my room where delightful from check-in. I felt safe, the location is in the heart of everything you could want to explore and experience. Again, I would visit.
Zachary
Great staff and very clean in a prime location in Chicago. We loved our stay!
James
Room was nice and breakfast was wonderful. Good location for River.
Jessica
It was a very nice Hotel. We would stay again.
Mark
Amazing hotel. Kind, courteous, staff!
Einn
This is my preferred place to stay because of the location and the staff especially Antonio who is the best.
Daniel
Out of my 25 day trip around the USA this place was one of my favorites. Great view of the river and they added a nice touch for our 15 year anniversary. Again only one to do this out of around 18 different hotels on this trip.
Cem
It was great!
Shannon
Loved this hotel. It was sold out both nights we were there so lobby was busy and we had to wait like 10 minutes bc our room wasn't ready at five but the front desk staff was so nice and on top of it! I cannot believe how inexpensive this room is . It as nice of a room if not better than the Viceroy and Four Seasons in Chicago. Room was incredibly clean and well appointed. I was really impressed that we left the room from nine until noon and came back to our room being cleaned which is amazing with a full hotel. One of the coolest things about the room is the enormous padded window seat that is almost the size of a twin bead. It had an amazing view up the river and a great place to have coffee and watch the city. Although we didn't go, the restaurant had a swanky feeling cool bar and the lobby itself very mod and well decorated. If there was any negative, I would just say it is in a very busy part of town with alit of hustle and bustle coming in and out of the hotel although that in itself makes it super convenient for walking the city. I just hope that since it's relatively new, they don't jack the prices way up...because they could definitely charge double the 240 we paid a night. Loved it
Abril
The overall stay was pleasant, everything was clean and the staff were incredibly helpful and kind
Nathan
Great location for downtown activities.
Zamira
Clean room ( excellent)
) Airconditioning : excellent !
Amenities ; excellent
Breakfast: poor choices , overpriced
Stuff : front desk confused .. can not find reservation … giving a wrong bill
) Airconditioning : excellent !
Amenities ; excellent
Breakfast: poor choices , overpriced
Stuff : front desk confused .. can not find reservation … giving a wrong bill
Stephen
Great stay. I enjoyed the view
George
Amazing place! Loved the location and view. Very comfortable beds and furniture!
Sonia
Overall, we had a great stay. The only downside was one receptionist who looked absolutely miserable and was not very welcoming. While waiting for me at the hotel my sister warned me and the moment, I walked in I knew who she was talking about. The Asian receptionist was friendly and patient, so I chose to wait for her to check us in. The doorman was friendly, welcoming, and always happy to help whenever we had questions.
The room was spacious, clean, and comfortable. The only room complaint was the shower curtain, but aside from that, everything was excellent. They even have umbrellas in case it rains. The hotel's location was also a big plus, with plenty of restaurants and attractions nearby.
One of the elevators was out of service during our stay, so we ended up taking the stairs each time. Since we were only on the third floor, it wasn't a big inconvenience.
I would definitely stay here again.
The room was spacious, clean, and comfortable. The only room complaint was the shower curtain, but aside from that, everything was excellent. They even have umbrellas in case it rains. The hotel's location was also a big plus, with plenty of restaurants and attractions nearby.
One of the elevators was out of service during our stay, so we ended up taking the stairs each time. Since we were only on the third floor, it wasn't a big inconvenience.
I would definitely stay here again.
Rich
Great location near Millennium Park and the River Walk. Clean room and beautiful property. We were celebrating an anniversary and requested a high floor with a view for our King Suite. While the room was large and clean, the 5th floor looking out at a brick wall was quite disappointing.
Melissa
The room was clean and the view was amazing! We loved the window seats and all the features in the room.
Yajaira
Such a cute modern property, rooms were spacious, and in walking distance of main attractions! I would definitely book here again!
AlJeryd
P
Sydney
Great experience, lovely staff, and beautiful room!
Olga
We had such an amazing stay at L7! Everything was perfect — the hotel was beautiful, clean, comfortable, and thoughtfully designed.
Our room had everything we needed, and the attention to detail throughout the hotel was incredible. It’s rare to find a place that checks all the boxes, but this hotel truly did. From the comfort of the room to the little details that made our stay feel special, everything exceeded our expectations.
The view from our room was absolutely amazing and made the experience even better. We would happily stay here again and highly recommend it to anyone visiting Chicago!
Our room had everything we needed, and the attention to detail throughout the hotel was incredible. It’s rare to find a place that checks all the boxes, but this hotel truly did. From the comfort of the room to the little details that made our stay feel special, everything exceeded our expectations.
The view from our room was absolutely amazing and made the experience even better. We would happily stay here again and highly recommend it to anyone visiting Chicago!
Sara
We have been coming down to Chicago the last few years with our daughter as she loves Chicago. This is the first time staying at L7 and my daughter said this was by far her favorite place!!! I shared some info when asked about preferences- like that we were down this year for daughters 16th. We were told we got the best room top floor and there was a cupcake on the table!!! The room was super clean and the beds so comfortable- the window seats so cool to hangout and watch the city move. Staff was all welcoming and very nice!! Definitely will be coming back.
Sangjik
clean room and staff is nice.
Angela
I’ve stayed at this location twice. Enjoyed it both times. Central location with a 2 min walk to the riverwalk. And the rooms are nice. Double queen room were very spacious.
Aidric
Stayed one night for a concert. The hotel was very clean and up to date!
Laura
The hotel was nice and cleaning and housekeeping staff were great. One of our issues was that they let someone with a loud dog stay in the room across from us and the people left the dog alone for long periods and the dog barked incessantly, even at night. We let the staff know no fewer than 6 times in a 2 day period and it was only when we went to talk to them in person that they seemed to finally have managed to resolve the issue. To compensate is, we got a free drink at the bar, which was a bit laughable considering the lost sleep. I expected a lot better.
Abbubacca
The atmosphere is so cozy and the room omg!!!! Excellent!!!!!!
George
Absolutely loved the location and view from the hotel. Service was excellent. The beds and furniture were very comfortable. Will definitely stay here again.
Ashley
Loved everything about our stay here! Staff was especially helpful with our luggage. We enjoyed the coffee in the lobby around the clock and the central location of this hotel was great. The room’s decor was fresh and calming. Loved the giant window overlooking the city!
Gregory F
The hotel was great. The staff were friendly and the hotel was very nice and clean. The hotel was centrally located and was able to walk to various locations and restaurants.
Elijah
10/10!
Michael
Good breakfast
Salma
Very nice hotel in a great area staffs really nice
Dexter
The river view from my room was amazing. The hotel is in a perfect location as well
Julie Ann
Great stay
Joshua
Very clean, great staff, excellent location. Will definitely book again
Alejandro
This place is amazing
Has a beautiful views to the city and trains
Has a beautiful views to the city and trains
Brandon
Firstly, the staff is VERY nice and very helpful. The rooms are clean and hotel is well maintained. It is in a great area and walkable to many different things. The restaurant/bar inside the hotel also is very nice. My only gripe is that 1 of the 2 elevators were not working for my stay so there was always a huge queue of people waiting to use the 1 working elevator. Nonetheless we had a great stay and I would 100% stay here again.
Kimberly
Great stay! Friendly staff, beautiful rooms with a river view, great amenities, and great location.
Kathryn
Great location!!! Clean and nicely maintained.
Myron
The room was clean with a great view and the staff was friendly and extremely helpful.
Clifford
The property is very well located and has a really lovely vibe. All of the staff were lovely and it appears that the issues they've been having with their elevators are over for the time being.
My one note is that I wish the onsite restaurant was open later or at the very least, there was a separate bar area that was open later. 9:00pm on weekdays and 10:00pm on weekends was too early.
My one note is that I wish the onsite restaurant was open later or at the very least, there was a separate bar area that was open later. 9:00pm on weekdays and 10:00pm on weekends was too early.
Caroline
Place is clean and with very good taste on decoration. Love the free and accessible coffee by the lobby. The only small issue was that one of the two elevators was not working during most of the time during my stay . Also I know that during summer time the temperature is higher than normal but the room was too warm to e fully comfortable at night.
Matthew
Very clean, great view of the river, located in the center of everything!
Natalia
The L7 Hotel was one of the best hotels I have ever stayed in Chicago. The room was clean, spacious, and had a very modern feel. The front desk was very friendly and even sent a congratulatory cupcake to me room as I was celebrating an academic milestone! Cannot recommend enough! Will definitely return and stay when I am in Chicago again.
Diara
Clean. Excellent location. Great staff.
Patricio
Great staff and clean room!
Jill
Overall, the hotel was very good. Great location, comfy beds, good shower, great extras in the room. Unfortunately, the female staff member working the evening we checked in was rude and seemed to hate her job. However, every other staff member we encountered was friendly and helpful. From our room, you could hear the L train, but that did not bother us. When you are staying in a big city, it’s never going to be 100% quiet.
Natasha
Clean and convenient. I would stay again loved it
Thomas
Courteous staff. Well informed on Chicago. Beautiful bldg centrally located in the riverwalk. Would stay again.
Piergiorgio
Ended up in a basic room with small windows and no view. That’s the reason for the low review.
Laurin
Staff was extra helpful and friendly. Hotel was very clean and welcoming. Great location for shopping and restaurants.
Joseph
Clean very cool accommodations. Staff, beyond helpful and friendly. One of our new favs to stay when in town…
Sharon
Beautiful hotel with a great location, clean rooms, and incredibly friendly staff. I loved the window seats in the room, which offered a wonderful view of the river. The soap and lotion provided had an amazing scent, and the coffee bar and water station were thoughtful touches that made the stay even more enjoyable.
My only complaint was the elevator situation. The wait times were often quite long, and since we were staying on a higher floor, taking the stairs wasn’t really an option.
Overall, I had a wonderful stay and would definitely stay here again. I highly recommend this hotel!
My only complaint was the elevator situation. The wait times were often quite long, and since we were staying on a higher floor, taking the stairs wasn’t really an option.
Overall, I had a wonderful stay and would definitely stay here again. I highly recommend this hotel!
Daniel
There are only two elevators in the building and one of them was out the entire state. It appears this has been going on for weeks. Also, there were bedbugs.
Kenneth
Hotel is bang in the middle of the city. Really cool rooms, good size and super clean. Very welcoming guy at reception, wearing a hat. All good. Only niggle was that check in/ out staff were not 100% experienced. I would recommend this hotel.
Genisis
awesome
Krista
We stayed here over July 4 weekend with our two dogs. The hotel is pet friendly. It is in the middle of Chicago downtown. We love the nook that was up in the room. I thought we were supposed to get a dog bed and doggie bags for the dogs but when I called the front desk, they said they were out of them. I want to give a shout out to Chris,was so nice and loved our dogs even bought treats for them and I thought that was such a nice gesture. The restaurant that was connected with the hotel was OK. It was very expensive, but there was a lot of pet friendly restaurants outside that we walked to. We will be back again.
Robert
I would rate L7 higher except for two reasons: 1) During our stay only one elevator was functional. This led to a 4-5 min wait multiple times per day. Maybe advise this prior to check in, and offer a discount? 2) Outside the hotel there were roving crackheads molesting guests. We almost had a confrontation waiting for our Uber. I get it's a big city but having a security guard to control this would be welcome. On the positive side, the location is ideal.
Andrew
All around awesome. Will be back
Karis
Clean room.
Brian
Best hotel stay in my life. Stellar property, service, and amenities. Terrific location and excellent last-minute price. I'll certainly come back if I can afford their rates in the future!
eungjin
The Hotel is in a good location, thr room was clean, Housekepping came every day. However, The doorman ignored guests, and front desk staff seemed more focused on chatting than helping guests.
The Hotel should improve satff friendliness and attention.
The Elevator was a problem. Only one was working, so we had long waits, especially during checkout.
Plan extra time if you stay here.
The Hotel should improve satff friendliness and attention.
The Elevator was a problem. Only one was working, so we had long waits, especially during checkout.
Plan extra time if you stay here.
Edith
I’ve stayed at many in downtown Chicago but this one has to be on my top of the list! Very modern, clean, spacious, great staff & very convenient!
Alex
One of the elevators was not working and getting to my room would take over 10 minutes sometimes.
Location & surroundings
L7 Chicago By Lotte
North Wabash Avenue, 255, Chicago, United States
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