Name: Hotel Saint Clair Magnificent Mile
Address: 162 East Ontario St, Chicago, 60611, US

8/10

Excellent

20 Jul 2026

David

There is no breakfast bar. There is not even coffee available other than the in room coffee which is about what you'd expect.

Self

8/10

Excellent

20 Jul 2026

Dillon

You're paying for location. It's a clean safe place to sleep. Mattress was not great but was minimally acceptable (felt hard/getting old). Lobby always smelled weird of burned food (they cook pizzas in lobby). Good choice on a budget but you're not impressing anyone by recommending it. Staff was polite and helpful with temp storage of luggage after checkout.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Ryne

The staff was amazing! They were very friendly and helpful. The hotel itself was great and in a great area, but it is older and the rooms are a little small. I was not claustrophobic or anything like that. We stayed in the king size bed room and it was perfect for 2 people but any more than that would have been tight. Overall, the staff was very friendly, the rooms and lobby were clean, and it was the perfect distance away from everything we wanted to do.

10/10

Exceptional

19 Jul 2026

Keon

Easy check in and out room was very big. Really enjoy how it had a living room and the shower was. Everhing

10/10

Exceptional

19 Jul 2026

Tammy

Great location. Cute, clean room!

Family

10/10

Exceptional

19 Jul 2026

Cindy

Nicely updated room with comfortable bed

Partner

8/10

Excellent

19 Jul 2026

Justin

I booked months in advanced; for the price I paid, I got a great room.

Family_with_children

6/10

Pleasant

18 Jul 2026

Brian

Clean room but the bathroom is the smallest one I've experienced in a hotel.

Friends

10/10

Exceptional

17 Jul 2026

Agata

N

Friends

4/10

Poor

17 Jul 2026

RICHARD

In all honesty, the only things this hotel has going for it are its excellent location and the fantastic hot water with even better water pressure.

Beyond that, we paid around $400 for a room with absolutely no view. The air conditioner was louder than the fire trucks that drove past every 20 minutes, making it difficult to get a good night's sleep.

The elevators also deserve a special mention—and not in a good way. They feel like they haven't been updated since the building was first constructed (feel free to prove me wrong). There are only two elevators serving 15 floors, with roughly 12 rooms per floor. You do the math. Waiting for an elevator took forever; it was genuinely faster to take the stairs, and I think this may be the first hotel that's ever made me recommend doing that.

Oh and the bed was amazing!

Overall, the location is excellent, but for the price, the room and facilities simply don't justify the cost.

Partner

10/10

Exceptional

17 Jul 2026

Ellen

Felt safe as a solo traveler. Room was clean and the staff were very helpful. The location was also nice too, because of how central it was to attractions and public transportation.

Self

8/10

Excellent

15 Jul 2026

Bernice

The staff was very hospitable and friendly. I appreciated the fact that the luggage Cart was immediately available to load mine and my family's luggage.

Family_with_children

6/10

Pleasant

15 Jul 2026

Asek

staff and room was okay. but the rooms we got had the acs go out on our final night of our stay. one of the elevators were continuously down for service and very crammy space wise.

there were really no space at all for a work station which was disappointing. just an average place in my opinion if you just need a place to sleep for the night.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Marisol

I wish the space was bigger. It was too tight for me and my young girls but the staff was so extra nice and welcoming.

Family_with_children

10/10

Exceptional

14 Jul 2026

Carl

Good price for a great location by the Mag Mile. Friendly staff.

Partner

10/10

Exceptional

14 Jul 2026

Gabrielle Reanne

Staff were super nice! Would stay here again, only \"complaint\" (very minor) would be how small the sink is, but for what we were looking for in our stay, we rly enjoyed it! The area is perfect and in walking distance to everything

Partner

10/10

Exceptional

13 Jul 2026

OKISHA

The staff was great. The bed was nice and comfy. The shower floor wasn't fully white and a towel looked stained. Overall, it was a decent stay.

Self

10/10

Exceptional

13 Jul 2026

Paul

Would stay here again! Great hotel

8/10

Excellent

12 Jul 2026

Sydney

very pleasant experience!

Friends

8/10

Excellent

09 Jul 2026

Anil

Clean room, nice and helpful staff but room A/C was too noisy. Need to fix it

Family_with_children

6/10

Pleasant

08 Jul 2026

Sandip

The rooms are excessively small, but they are clean.

10/10

Exceptional

08 Jul 2026

Barbara

Everything was great! Everyone was helpful when I didn’t know what to do. The room was smaller than I was expecting but we were out exploring so it didn’t really bother us.

Family_with_children

10/10

Exceptional

08 Jul 2026

Michael

M

10/10

Exceptional

08 Jul 2026

Rocio

It was convenient, very close to a lot of restaurants and shops.

Family

10/10

Exceptional

07 Jul 2026

Patrick

Everything was great

Self

10/10

Exceptional

07 Jul 2026

Lindsey

Nate at the front desk was great and very personable!

Partner

6/10

Pleasant

06 Jul 2026

Cristina

The AC in the room we were given wasn’t working and it took over an hour for them to give us a new room. But other than that the room was clean and staff was friendly.

Friends

6/10

Pleasant

06 Jul 2026

Meagan

The location was great and close to everything we needed.
The room, bathroom, elevator, pretty much everything was very small. Nowhere to place your luggage, so we had to put them on the beds (I find that to be gross, considering the amount of travel they go through).
The bathroom door doesn’t close (sliding door) and if you’re rooming with anyone, they can look in through the inch and a half gap. And there’s no lock. Or fan.

Overall, it was clean and close to mag mile. Just small with little privacy.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Matt

I got a great rate which can sometimes be indicative of a poorly run property however that wasn't the case at all! The staff was professional and very nice and the room was renovated (so not old school Chicago) and very spacious. The location is great, very close to the Mag Mile and other businesses. I thought the value for the money was spectacular. Highly recommend!!!

Self

8/10

Excellent

05 Jul 2026

Dane

Shower pressure could’ve been better, could’ve had better and more affordable parking options

Partner

8/10

Excellent

05 Jul 2026

Amanda

We loved our location and they were incredibly helpful. We were able to walk to all of the things that we desire to do the beach may be pier, various shopping stores, and restaurants. We did park in different garage to save- and I would recommend shopping around to find a good rate. Pros- incredible location! Get a deluxe room to have a mini fridge and microwave at your convenience. We were 14 floors up and we had a corner room, stunning views. Decent sized bathroom there is no storage in the bathroom. Which brings me to the cons- the temperature was wildly regulated. We tried to put it at 73 and ended up being at 74. It wouldn’t kick on. We also had an experience that it wouldn’t turn off even when it met the required temperature. Eventually, we just shut it off and came back to a warmer room, but it was absolutely freezing and woke us up more than once. We were trying to set it at 72 but it seemed like it was constantly getting either colder or it was consistently running at that temperature. Not sure how that would ever get fixed, but just so you know. However, the staff was amazingly helpful, friendly- be aware that you’re only able to have five people in the elevator- the elevators are incredibly small! Overall, we would definitely book again stunning locations with beautiful views. We hope to be back soon.

Family_with_children

10/10

Exceptional

03 Jul 2026

Shannon

It was so amazing awesome.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jerod

Staff was incredibly helpful and friendly. Beds and pillows were very comfortable, no problems sleeping

Family_with_children

10/10

Exceptional

02 Jul 2026

Hope

The hotel was a great place to sleep and refresh after a day of exploring Chicago. The elevators are painfully slow but other that was our only complaint. Rooms were clean, there was a mini fridge and microwave, beds were comfortable, the towels were stocked. The location is also great… everything you need in walking distance

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Elrine

Nice updated rooms, well planned out. Good storage, rooms very clean and well serviced.
The staff is very friendly and eager to help when you have questions or complaints. The location is GREAT! You are a short walk from Michigan Avenue, there are restaurants and shopping all within walking distance and the area is bustling with activity. So much fun!!

Partner

10/10

Exceptional

02 Jul 2026

Jeremaine

Room was clean and ready

Self

10/10

Exceptional

02 Jul 2026

Brandy

The room was clean and more spacious than expected. All the staff were friendly and helpful.

Family

6/10

Pleasant

30 Jun 2026

Valerie

Ask for room services. Was told housekeeping comes between 8 and 2 . I left room around 10. Because the housekeeping was pass my room at 10 I didn't get service. I had to call down to get clean towels. Housekeeping needs to do better.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Jessica

The rooms are extremely small. We initially booked a superior king and didn’t even have room to spread out our two suitcases. I complained and was told the photos on their website are old and don’t reflect the current rooms. They were accommodating and moved me to an ADA room which gave us a little more room to move around, but with a roll in shower with no water pressure and water would always soak the entire bathroom floor. The hotel is very conveniently located but has very few amenities. Housekeeping is only upon request which we didn’t realize until mid-way through our stay. There are only two elevators with a five person capacity for 16 floors, so getting an elevator is tricky at peak times. If you can get a good deal, it’s fine. Otherwise, I wouldn’t recommend staying here.

2/10

Poor

30 Jun 2026

Seojin

Too small room + the room itself was not clean at all.

Business

8/10

Excellent

30 Jun 2026

Jason

A solid place to stay that is centrally located. The room was nice and the staff was awesome. I'd stay here again no problem

10/10

Exceptional

29 Jun 2026

Andrew

Very clean, wonderful staff, great hot water and pressure, comfortable bed that leans slightly firm which is really nice imo. Great staff, too! Would definitely stay here again

Partner

8/10

Excellent

28 Jun 2026

Celine

The rooms were really tiny with barely any room to move around. The bathroom was also very small, including the sink. One thing I did like was the location—it’s within walking distance of a lot of shops. They also had pizza available in the lobby and a restaurant on-site, which was a nice bonus.

Friends

8/10

Excellent

28 Jun 2026

Margaret

The hotel was in a perfect area. Staff was very nice and hotel was clean. If you don’t plan to spend much time in your room, it was great.
Double room was very small. It would have been nice to have a chair, table and better lighting around the full mirror. We had suitcases and stuff all over the floor because the room was so small.

Family

10/10

Exceptional

26 Jun 2026

Carla

First time staying downtown Chicago and the hotel made the stay absolutely wonderful. I will definitely stay here next time. I’m in town.

Self

10/10

Exceptional

25 Jun 2026

Cindy

This was the perfect place and location for our brief trip. It’s not fancy but has the basics you need. Our room was clean and the bed and pillows were comfortable. We slept very well. Yes, you will hear sirens, but it didn’t bother me even though I’m usually a light sleeper. The only thing I disliked was being woke up early by the cleaning staff working in the checked out rooms and their loud walkie talkies going off. Aside from that, all staff were polite and helpful. Would definitely stay here again and recommend this place to others.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Samarth

I appreciate the staff's kindness during communication. Multiple things I hated were the price for the hotel, and no access to any luxury amenities or services. There was no breakfast, no fridge, no oven, and no access to a tea kettle. Also, the worst part is to go to the 2nd floor every time and fill up the water bottle, which is ridiculous after paying a handsome amount to the hotel. What kind of service are you providing after taking such money from a tourist? No welcome drinks or complimentary services, either.

Family

10/10

Exceptional

25 Jun 2026

Matt

Great location and price point.

Self

8/10

Excellent

23 Jun 2026

Tawney

The best part of this place is the location - easy access to all the great things Chicago has to offer and public transportation.

As for the room and hotel, it is not high end - very basic in its offerings. Rooms definitely show wear and tear. It is not a luxury hotel. It's also located near a hospital, be prepared to listen to sirens all times of day. Windows are not well insulated.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

David

Older hotel in River North. Microscopic lobby. Occasionally disinterested desk staff. Immaculate room, great a/c, good shower and good water pressure, comfortable bed, and quiet. \"Amenities\" weren't exactly visible but, to a fair extent, that reflects the small footprint of the hotel. I'd stay there again.

Self

8/10

Excellent

22 Jun 2026

David

Great Staff, very helpful

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Timothy James

Great location very basic accommodations

Partner

10/10

Exceptional

21 Jun 2026

Deanna

We really enjoyed our stay here. It is so close to the magnificent mile, Riverwalk and any restaurant you’d want to visit. We actually had dinner the first night in the hotel restaurant Nora and I have to say the food was amazing. I would definitely stay here again.

Partner

8/10

Excellent

20 Jun 2026

Abele

Room was clean and it was in a great location. Staff was nice

Family

8/10

Excellent

20 Jun 2026

Caleb

The room was kind of small and I found a finger nail on the night stand. The coffee shop is also not in the hotel like advertised. But I will say all of the staff members were very friendly.

Partner

10/10

Exceptional

20 Jun 2026

William

Good location for downtown - bus stop right outside, short walk to nearest red line stop and riverside not much further. Room had comfortable bed and modern bathroom.

Self

10/10

Exceptional

19 Jun 2026

Debora

The staff is exceptionally helpful and kind. This place is a hidden jewel among the list of hotels in Chicago because of its proximity to shopping and restaurants. This is my third stay at this hotel. I plan to stay at this hotel the next time I am in Chicago.

Family

8/10

Excellent

18 Jun 2026

Allyson

Good hotel, loved the location

Friends

8/10

Excellent

18 Jun 2026

Sarah

Close to downtown locations

Self

6/10

Pleasant

17 Jun 2026

Alicia

The staff was very welcoming, helpful and friendly. Great vibes. The room was way smaller that I imagined

Family

10/10

Exceptional

17 Jun 2026

JORGE

The hotel is perfect for exploring downtown Chicago. Coffee shops and restaurants are conveniently close within minutes from the hotel.

Partner

4/10

Poor

16 Jun 2026

Scott

The room was very small barely bigger than a king size.bed.I had to change rooms to get 1 with a desk.The bathroom was tiny without enough room to put my toiletries bag.
The bed was comfortable.amd the shower was nice .Seems very expensive for a motel 6 like quality.

Self

8/10

Excellent

16 Jun 2026

Randee

Room was clean. Not much room to move around and the bathroom is quite small.
No room on the vanity to store anything, all has to be place underneath. Sink had a hairline crack. Bed was great and lots of pillows. Staff at check in had a mediocre attitude, but staff at check out was very nice. The only bad is the elevator is very small and very slow, so be patient.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Omar

Nasty hotel

Family_with_children

10/10

Exceptional

16 Jun 2026

Randall

This was a great place downtown to stay. It is accessible to michigan ave. and many restaurants in the area.

Self

8/10

Excellent

16 Jun 2026

Frenika

Cool hotel in the middle of everything.

Self

10/10

Exceptional

15 Jun 2026

Alma

“The room was very clean, and the staff provided great service.”

Family_with_children

8/10

Excellent

15 Jun 2026

Virginia

Great location to River Walk, Navy Pier and Magnificent Mile area.
Rooms dont have fridge or microwave. One microwave is on the second floor. Its very small. Its near some restaurants. Many are high end. The location was great for the things we wanted to do

Partner

8/10

Excellent

15 Jun 2026

Susanne

The room was clean.

Friends

10/10

Exceptional

14 Jun 2026

Jennifer

Very clean and perfect location. King bed room not so big but very efficient. Coffee in room situation could be better but Starbucks across the street. Valet service good. No breakfast available but other spots close by.

Self

10/10

Exceptional

13 Jun 2026

Stanley

Nice Hotel. Will look to stay again!

Partner

10/10

Exceptional

13 Jun 2026

Jenny

Front deck was very helpful upon arrival! Thank you.

Partner

10/10

Exceptional

13 Jun 2026

Autumn

Very clean room and the staff was kind. Room had a mini fridge, microwave, coffee maker. Just what we needed for one night of stay. Lovely it was right in the city too so we could walk around.

10/10

Exceptional

09 Jun 2026

Manohar Reddy

The staff was able to help us get a room earlier than the check-in time.

Partner

10/10

Exceptional

08 Jun 2026

Raleigh

Very comfortable bed, spacious room, and great location!

Partner

6/10

Pleasant

07 Jun 2026

john

Good place for the price

6/10

Pleasant

07 Jun 2026

Patti

Great area near shopping, restaurant, the river and navy pier. The hotel is old, but well maintained. Draw backs were no coffee area, however, there was a Starbucks and Dunkin’ around the corner. The bar closed at 9 pm when it said it was open until 10 pm. No where in hotel for late night food like pizza-even though they had people making pizzas in the lobby around dinner time. Staff was helpful and friendly and the hotel price was good for the area.

Friends

8/10

Excellent

07 Jun 2026

William Arthur

Not enough drawers or hang up places. Elevator is slow.

Partner

8/10

Excellent

05 Jun 2026

Enrica Giovanna

Ñ

Friends

8/10

Excellent

02 Jun 2026

RONALD

Clean room to stay.

10/10

Exceptional

01 Jun 2026

Maria

Excelente ubicación! La habitación muy cómoda! Lo recomiendo!

Family

10/10

Exceptional

31 May 2026

Gloria

They did a good job I didn’t have any complaints about my room

4/10

Poor

30 May 2026

Tomás Fernando

The outlets did not work. One elevator was out of service and the other one was too slow. Location is the only good thing

Partner

10/10

Exceptional

29 May 2026

Andrea

Hotel is in a great location! We were on the top floor and we had no issues with the elevator, despite it being down the first day. Room was clean and beds were comfortable. AC is loud so if you are a light sleeper like I am, bring ear plugs. I would definitely stay here again.

Family_with_children

6/10

Pleasant

29 May 2026

Bernadette

Only one elevator was working during my stay, which was frustrating. There was also a stain on the sheets, but housekeeping changed them immediately once I reported it. Overall, the hotel was okay, but I personally would not stay here again.

Family_with_children

6/10

Pleasant

29 May 2026

Andrew

Ok for short term, can’t turn off AC which made constant clicking noise and flushing the toilet sounded like a jet engine. Other than that location is what sells it.

Self

10/10

Exceptional

28 May 2026

MARY

The stay was very comfortable and the staff were extremely friendly. I would definitely stay at this hotel again; the location is excellent, the rooms are very comfortable, and best of all, the rooms are spotlessly clean, which is really important to me. The only thing we hope they can improve is the maintenance of the lifts; the wait seems to go on forever because they have limited capacity and are very slow, and incidentally, one of them was out of service.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Amber

Went to Chicago for a long weekend and this hotel was an excellent place to stay. Amenities were basic, however the room was incredibly clean and quiet! The location is right in the middle of everything you want to see in the city making it a breeze to walk to all the sites

2/10

Poor

27 May 2026

Rithanya Chandrasekar

Terrible experience. The hotel doesn’t even provide water bottles. When we asked at the reception, they told us to check the vending machine, but that was empty too. When we enquired again, they asked us to buy bottles from the nearby Dunkin’. A hotel not providing basic drinking water is very disappointing.

The rooms also had no proper noise insulation. We could clearly hear sounds from the streets, hallways, and neighboring rooms, which was very disturbing and made it hard to rest. On top of that, the AC was making a lot of noise throughout the stay.

Very few amenities and poor customer service overall. Definitely not a pleasant stay.

Friends

10/10

Exceptional

26 May 2026

Francisco

Very beautiful area many things in walking distance

Family

10/10

Exceptional

26 May 2026

Krystal

Enjoyed my stay! Would definitely stay here again, only thing they did not have was tv with Netflix but that didn’t bother me too much.

Family

8/10

Excellent

26 May 2026

Tom

The hotel was very nice. It is older. The rooms are small. Kind of like European. No microwave. But the bed was comfortable. Bathroom also was very small but shower was good. Just be aware of what you are getting. It’s not roomy.

Partner

8/10

Excellent

22 May 2026

Timothy

Convenient location with nearby restaurants. Room was small, but comfortable. TV schedule was all messed up though so hard to find channels. Also the desk outlets were dead.

Self

10/10

Exceptional

22 May 2026

Miguel

The staff was super helpful and the rooms were super clean

Family

6/10

Pleasant

21 May 2026

Marcedes

The staff was great and overall the hotel was okay. But the room wasn’t properly clean, hair that was not ours was in the bed and all over the floor. Also the property’s main entrance doesn’t lock and it’s not secure so anyone can walk in, which is scary in downtown Chicago at night.

Partner

10/10

Exceptional

19 May 2026

Kelly

No body lotion in the room but there were makeup removing wipes

Self

8/10

Excellent

18 May 2026

Sarah

We had a great stay. The room was on the smaller size, to be expected, but very clean and tidy. The staff is friendly and check-in and out were very simple. The only thing I will note about this property is that you can hear pretty much everything that happens in the hallways, including the elevators going up and down at night. It was bearable, but something to keep in mind if you are a light sleeper. Overall, a pleasant experience, and a great value.

Partner

10/10

Exceptional

18 May 2026

Nadine

It's an older building and the elevators tell you so. It's well maintained and very clean. The room we stayed in was on the smaller side but it had all we needed to sleep and get ready for day activities. It's the location! Right on the magnificent mile. You can easily walk or catch mass transit to enjoy the sites. Lots of restaurants to choose from, even one in the hotel. The staff are extremely nice and helpful. When going to visit family again in Chicago, I would stay at Hotel Saint Claire again.

Partner

10/10

Exceptional

18 May 2026

Roy

Showed up early but they were kind enough to allow me to go ahead and check in. Greatly appreciated.

Self

10/10

Exceptional

18 May 2026

David

Excellent and friendly service, clean, convenient, and comfortable; thank you!