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The Ritz-Carlton, Chicago

Chicago - IL · United States

160 E Pearson StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location2.0/102.0
Neighborhood9.8/109.8
Amenities9.2/109.2
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  • Business hotels
  • Hotels with charm
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ritz-Carlton, Chicago

With a stay at The Ritz-Carlton, Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 12 minutes by foot from Lake Michigan. This luxury hotel is 1. 4 mi (2. 3 km) from Navy Pier and 3. 3 mi (5. 4 km) from McCormick Place. .

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This hotel also features concierge services, shopping on site, and wedding services. .

Make yourself at home in one of the 434 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. .

Enjoy Italian cuisine at Torali Italian-Steak, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. .

Read more about this hotelShow less

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. . Distances are displayed to the nearest 0. 1 mile and kilometer. Water Tower Place - 0. 1 km / 0. 1 mi- Museum of Contemporary Art - 0. 1 km / 0.

1 mi- Michigan Avenue - 0. 1 km / 0. 1 mi- Ann and Robert H. Lurie Children's Hospital - 0. 1 km / 0. 1 mi- John Hancock Center - 0. 2 km / 0.

With a stay at The Ritz-Carlton, Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 12 minutes by foot from Lake Michigan. This luxury hotel is 1 mi (1.7 km) from Navy Pier and 1.1 mi (1.8 km) from Millennium Park.

Make yourself at home in one of the 434 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services.

Popular amenities

Swimming Pool
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Beach nearby LGBTQIA+ friendly Professional property host/manager Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 14 to 28 per person
    • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
    • Valet parking fee: USD 85.00 per night (in/out privileges)
    • Pet fee: USD 250 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-in fee for check-in between midnight and 6:00 AM
    • Rollaway bed fee: USD 40 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Water Tower Place 0.1 km / 0.1 mi
Broadway Playhouse 0.1 km / 0.1 mi
Museum of Contemporary Art Chicago 0.1 km / 0.1 mi
Michigan Avenue 0.1 km / 0.1 mi
Ann and Robert H. Lurie Children's Hospital 0.1 km / 0.1 mi
875 North Michigan Avenue 0.2 km / 0.1 mi
Northwestern Memorial Hospital 0.2 km / 0.1 mi
Chicago Water Tower 0.2 km / 0.1 mi
360 CHICAGO 0.3 km / 0.2 mi
State Street 0.5 km / 0.3 mi
Holy Name Cathedral 0.7 km / 0.4 mi
Bally's Casino Chicago 0.9 km / 0.6 mi
Lake Michigan 1 km / 0.6 mi
Tribune Tower 1 km / 0.6 mi
Wrigley Building 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 434
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
Show 32 more facilities & services
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • TerraceExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Kids’ club
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 Bedrooms • 139 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    139 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE TWO DOUBLE BEDS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    139 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMS • 2 Bedrooms • 139 m²APT.B2-KG
    APARTMENT KING BED TWO BEDROOMSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    139 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    139 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BED • 1 Bedroom • 56 m²SUI.CV-KG
    SUITE CITY VIEW KING BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE CITY VIEW KING BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Hairdryer
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Hairdryer
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 35 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE Accessible

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUB WITH VIEWSQUADRUPLE • CLUB WITH VIEWSQUA.CB-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    QUADRUPLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 35 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ritz-Carlton, Chicago

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 52 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable8 photos

    Room overview

    Smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Safe
    • Minibar
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Cable TV
    • Turndown service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    SUITE EXECUTIVE KING BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Safe
    • Minibar
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Cable TV
    • Turndown service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 35 m²DBL.LK
    DOUBLE LAKE VIEWPhoto unavailable7 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Turndown service
    • Hairdryer
    • Safe
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    DOUBLE LAKE VIEW

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Turndown service
    • Hairdryer
    • Safe
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWS • 1 Bedroom • 35 m²DBL.H6-WV
    DOUBLE Accessible WITH VIEWSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    DOUBLE Accessible WITH VIEWS

    Room photos

    2 photos

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 56 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ritz-Carlton, Chicago

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO DOUBLE BEDSQUADRUPLE • CITY VIEW TWO DOUBLE BEDS • 35 m²QUA.2D-CV
    QUADRUPLE CITY VIEW TWO DOUBLE BEDSPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Ironing set
    • Minibar
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ritz-Carlton, Chicago

    QUADRUPLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-CV

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Ironing set
    • Minibar
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ritz-Carlton, Chicago

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
2.0 /10
Neighborhood
9.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Manik
‘
Family_with_children
6/10
Pleasant
30 Jun 2026
Len
My wife and I had a reservation for the club level and up graded to a suite at ck in . It was NOT an upgrade . We shared a wall with the lounge kitchen . The smells constantly filled our room AND the cleaning crew started in the lounge at 1 AM making it hard to sleep until they finished cleaning . Also the bathroom was NOT an upgrade There was only 1 sink , no separate shower only a bath tub with shower and the tub had no safety Matt For the cost of over $1000 per night this was NOT the service we expected from a 5 star hotel . The only upgrade was expanded room space .
Partner
10/10
Exceptional
30 Jun 2026
Kelly
Room was clean, the staff were very helpful and friendly.
Partner
6/10
Pleasant
20 Jun 2026
Sheri
They downgraded me because I booked on Expedia and were not understanding or kind about it either.
Partner
10/10
Exceptional
25 May 2026
Christopher
best service. nicest people. great room. excellent restaurants. its the Ritz and lived up to its reputation.
Partner
6/10
Pleasant
25 May 2026
Robert
Conceire was fabulous
Partner
8/10
Excellent
18 May 2026
Claudio
The property was ok, not a level of a real Ritz Carlton
10/10
Exceptional
18 May 2026
Caryn
I have stayed at this hotel a few times and each time it is better than the last. Great service, great location. Can’t wait to come back again.
Family
10/10
Exceptional
10 May 2026
Michel
Excellent experience
Family
10/10
Exceptional
29 Apr 2026
Kevin
Staff is fantastic! Great choices for food and drinks at hotel!
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
JD
Our family had an excellent stay! All staff were superb! Everyone met you and served you with a smile! When hands full with items and needing to use the elevator, someone would provide assistance……very observant of need……nice touch!
6/10
Pleasant
20 Apr 2026
Payton
We’ve stayed at some really nice hotels so keeping that in mind, we had high expectations for this being our first Ritz Carlton stay and it just fell really flat. The front desk staff were nice enough but nothing overly warm or anything that separated it from any other hotel. The room was clean but again pretty average. The bed was very comfortable but the pillows which are down or down alternative had such a low fill power, they were just awful. The most disappointing part of the stay was by far the room service. Our bill totaled nearly $300 which we’re happy to spend if it’s good but the chicken wings which are advertised as “crispy” couldn’t have been further from —extremely rubbery. My husband described his waygu steak “like eating a car tire” (never experienced waygu that bad before.) The cocktail sauce for the shrimp cocktail had zero horseradish. Just a very odd experience overall and it was enough to not order room service again for the remainder of our stay. The spa was also very …average. My husband said his massage was actually pretty good but mine was nothing at all out of the ordinary… probably one of the lowest ranking I’ve received honestly. The staff at the spa desk and in the locker room though were probably the best part of our whole experience — very friendly, helpful and accommodating. All in all, it wasn’t a terrible stay here but it wasn’t great either. Location is solid but I’d save some money and stay elsewhere to get better food and pillows.
Partner
10/10
Exceptional
13 Apr 2026
Geneva
Enjoyed my stay and would definitely recommend to a friend.
Family
10/10
Exceptional
13 Apr 2026
David
Amazing place! Great location. Very attentive staff.
10/10
Exceptional
11 Apr 2026
Anthony
The hotel and service were emaculate
Self
10/10
Exceptional
30 Mar 2026
James Douglas
Enjoyed a very comfortable stay.
10/10
Exceptional
22 Mar 2026
Amy
The pool was a little tight and dated.
The spa overall felt a little dated.
The fitness area was fabulous.
Family
10/10
Exceptional
18 Mar 2026
Jeanette Deane
The hotel was beautiful! Enjoyed a relaxing weekend.
Friends
10/10
Exceptional
14 Mar 2026
Nakita
Excellent service, room was very clean. The food at the on site restaurant was great as well.
Self
10/10
Exceptional
11 Mar 2026
Victor
Bar
10/10
Exceptional
16 Feb 2026
Griffin
Room service came in the evening when we were out. Thats nuts!
10/10
Exceptional
07 Feb 2026
Rasleen
The room was spotless, the staff was incredibly courteous. I don't want to say anywhere else in Chicago
Business Family
10/10
Exceptional
24 Jan 2026
Maxim
Great location, service, and gym
Business Self
10/10
Exceptional
12 Jan 2026
Stephen
Amazing experience the place was amazing. The people were fantastic. The food was incredible. I pray I can do it again.
10/10
Exceptional
12 Jan 2026
Nilsa
Room was extremely clean and staff was friendly and accommodating
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Carmelo
Yes
Partner
10/10
Exceptional
10 Jan 2026
Alisa
Excellent Hotel
Partner
10/10
Exceptional
04 Jan 2026
Jason
Awesome
10/10
Exceptional
03 Jan 2026
Shrabantee
It was clean and services were good
Leisure Family_with_children
2/10
Poor
30 Dec 2025
Daniel J.
Never even went booked by accident and realized 12 hours later wrong city. They wouldn’t refund my money.
10/10
Exceptional
29 Dec 2025
Curtis
great location
10/10
Exceptional
28 Dec 2025
Ivan
Karim at the front desk was very helpful upon check in and throughout the entire stay.
Leisure
10/10
Exceptional
26 Dec 2025
Sharde
I have nothing but great things to say about my stay. I’ve stayed at another five-star hotel in the same area, and the level of service here far surpassed my previous experience. I would absolutely recommend this hotel.
10/10
Exceptional
24 Dec 2025
gladstone
First class stay. You pay for it, but so worth it. Real hospitality, indefatigable service in a magical setting. Cannot beat the location and staff are beyond reproach.
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
James
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
Leisure Family
10/10
Exceptional
15 Dec 2025
Angela
Festive, staff, food and bar all a perfect 10!
Business_and_leisure Family
8/10
Excellent
05 Dec 2025
Melanie
Amenities
Business Self
10/10
Exceptional
02 Dec 2025
Rosaline
Spotless and comfortable room with great view. Great Staff.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Andrea
It’s The Ritz Carlton, everything was as expected. There was a festival and the streets were inaccessible, the young lady was exceptionally friendly (I was tired and frustrated) when we checked in. My husband and I truly enjoyed ourselves.
Partner
10/10
Exceptional
24 Nov 2025
Patrick
10/10, great service fantastic staff and great bar and food
10/10
Exceptional
21 Nov 2025
Mercedes
Good location, beautiful room, clean and nice bathroom.
Business_and_leisure Family
10/10
Exceptional
14 Nov 2025
Alejandro Randolph
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Melissa
It was very nice. Staff was great
6/10
Pleasant
24 Oct 2025
Eddie
Front desk staff definitely skipped the hospitality portion of training. From the greeting to the checkout no smiles no warmth not very inviting. The hotel and room itself was beautiful, great location but most likely will go to another hotel next time.
10/10
Exceptional
14 Oct 2025
Peter
Great location
Leisure Partner
10/10
Exceptional
10 Oct 2025
Ewelina
Greta stay
10/10
Exceptional
14 Sep 2025
Patrick
Be prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one.
Leisure Partner
6/10
Pleasant
09 Sep 2025
Richard
the property was fine, character-less but fine
Business Self
4/10
Poor
01 Sep 2025
Peter
Old hotel that definitely not 5 star in any respect
Leisure Partner
10/10
Exceptional
01 Sep 2025
Louis
Très bel hôtel
Leisure Partner
6/10
Pleasant
01 Sep 2025
James
Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.
10/10
Exceptional
22 Aug 2025
Kathryn
Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!
Leisure Family_with_children
10/10
Exceptional
04 Aug 2025
Autumn
It was exceptional as always!
Business_and_leisure Partner
6/10
Pleasant
02 Aug 2025
Braulio
The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY
Leisure Partner
10/10
Exceptional
21 Jul 2025
Camille
Beautiful place
10/10
Exceptional
20 Jul 2025
Daniel
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
Leisure Family_with_children
4/10
Poor
10 Jul 2025
Griselda
Bad customer service
10/10
Exceptional
09 Jul 2025
Todd

Great stay in Chicago

Wonderful stay with 5 star service. Exceptionally clean and modern.
Partner
10/10
Exceptional
06 Jul 2025
Shane
Dear Ritz-Carlton Team,

I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay.

Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn.

The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay.

I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.
Leisure
10/10
Exceptional
06 Jul 2025
Leslie
Loved our time here ! All the shopping was amazing.
Business Family_with_children
10/10
Exceptional
01 Jul 2025
Scott
The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).
Family
10/10
Exceptional
05 Jun 2025
Naemah
Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
Paul
Best hotel line. Period.
4/10
Poor
22 May 2025
Mirjam

not worth it

The hotel is nice and the location is great, but that‘s about it. Valet was hard to find at arrival. Quality of food in club level was very poor and only little choices. I like to spoil myself but next stay in Chicago will be at acompetitor for sure.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Lotfi
Best hotel in Chicago
Leisure Family
10/10
Exceptional
17 May 2025
peter
A beautiful room with a view!
Leisure Family
10/10
Exceptional
05 May 2025
Michael
Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.
Leisure Partner
10/10
Exceptional
21 Apr 2025
John

Our new go-to in Chicago

We had a great experience during two different stays over a long weekend. The location is convenient despite being tricky to drive into; however once our car as parked we were able to walk absolutely everywhere.
The rooms are comfortable with fabulous views. The gym has everything you could need. And Rudy the bellman was so friendly and helpful.
We are from Chicago and now live out of the country. However when we come back to visit family, we will return to the Ritz in the Magnificent Mile. We look forward to seeing Rudy’s smile soon!
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Lawrence
My favorite Chicago hotel
10/10
Exceptional
05 Apr 2025
Philip
Airways amazing
Business_and_leisure Partner
10/10
Exceptional
05 Apr 2025
Philip
I appreciate the level of service which is the reason I stay here every time I’m in town.
Business_and_leisure Partner
10/10
Exceptional
27 Mar 2025
Molly
Our stay at the Ritz was a memorable one. The staffed spared no action when it came to making my mom feel special for her birthday. I can’t thank them enough for such an incredible stay - we hope to come again sometime soon!
Leisure Family
10/10
Exceptional
24 Mar 2025
Malcolm James
All the staff friendly and helpful
Leisure Partner
10/10
Exceptional
23 Mar 2025
Fred

Great Couples Getaway

We had a wonderful couples getaway at the Ritz-Carlton in Chicago. Everyone was so nice and pleasant and room service was outstanding. Also the front desk receptionist, Toni was outstanding in helping us and sharing information about both the city and hotel. She was so pleasant and professional and went out of her way to assist in our every need.
Partner
10/10
Exceptional
23 Mar 2025
Jeffry
Staff so respectable and nice! By far the best hotel I’ve been too so far!
10/10
Exceptional
16 Mar 2025
Carmelo
Phenomenal stay as always. Service impeccable.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Alexandra C

Fabulous!

My friends and I stayed here over the weekend for time away to relax and I would HIGHLY recommend staying here. We were in and out dining and shopping, but had a wonderful experience from check in to check out. The view from the room was perfect and the bedding was amazing. The service attendants are spot on with all services and are ready the minute you step onto the property. I cant wait for our next stay!
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Lisa

Fun time at the Ritz

Loved it. Everyone is so nice and friendly
Partner
6/10
Pleasant
23 Feb 2025
Patrice
The hotel is very nice but the food was mid and the bar had very limited options. Wouldn’t stay there again
10/10
Exceptional
23 Feb 2025
Jeri

Excellent hotel!!

We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!
Friends_and_family Family
10/10
Exceptional
06 Feb 2025
Jerina
Its exactly what you'd expect.

The location is perfect. Shopping is walkable. Restaurants are near. And the Navy Pier is in sight-distance.

The staff was friendly and accomodating. And rideshares took less than a minute every time.
Business_and_leisure Partner
8/10
Excellent
05 Feb 2025
Andrew

Restaurant is closed?

Everything was at the level you'd expect from a Ritz-Carlton. Unfortunately, we were very disappointed that the restaurant was closed. This was not mentioned in the booking process or in any of the correspondence before our arrival. We had planned on having a birthday dinner at the hotel.
Partner
6/10
Pleasant
10 Jan 2025
seherzada
The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.
2/10
Poor
29 Dec 2024
Paul
Horrible customer service from the check in manager.
Room booked for 3 people. Sleep room only for two.
Was lied about rollaway bed being available and would be complementary due to the sleeping arrangements not existing for 3. Rollaway bedding was not available. Was offered another room at a rate more than twice the rate paid originally.
No one cared how my stay was during the stay or after. No one even asked during the checkout.
This was a complete failure in customer service.
Leisure Family
10/10
Exceptional
22 Dec 2024
Rob
Beautiful lobby and rooms! Beds are so soft can’t wait to come back again soon.
Partner
10/10
Exceptional
19 Dec 2024
Brian

Great stay at the Ritz in Chicago

It was a vacation for my husband and I. Loved the stay, people, room, no complaints. Had a great time. Our waitor Jorge in the restaurant where we had our daily breakfast was awesome, very personable, couldn't ask for a better man. Everyone in the restaurant was great and friendly, including the bar area where we had nighly drinks. We will stay there again. Bellmen were great and helpful.
Partner
10/10
Exceptional
14 Dec 2024
William
Can’t wait to return
10/10
Exceptional
12 Dec 2024
Carla
I felt like they really went out of their way to make me comfortable. Thank you to my friends in the lounge. The food in the lounge was also particularly good.
Business Self
10/10
Exceptional
07 Dec 2024
Peggy
We started coming to Chicago over past five years and the service at the Ritz is always excellent. We never stay anywhere but the ritz.
Friends_and_family Family
10/10
Exceptional
03 Dec 2024
Crystal
Great service and staff!
Business_and_leisure Partner
10/10
Exceptional
01 Dec 2024
Joseph
Best place in the city of Chicago to stay at
Leisure Family
10/10
Exceptional
21 Nov 2024
Sonia A
Was perfect
10/10
Exceptional
11 Nov 2024
christine
A beautiful hotel with lovely amenities!! 10/10
Business_and_leisure Family
10/10
Exceptional
03 Nov 2024
Carl
Gorgeous property with very kind staff. Thank you for the great stay!
Leisure Self
10/10
Exceptional
27 Oct 2024
Dami
It was great.
Leisure Family_with_children
10/10
Exceptional
22 Oct 2024
herbert a
5 stars
Leisure
10/10
Exceptional
20 Oct 2024
Margaret
Great location downtown. Rather compact hotel but wonderful!
Leisure Partner
10/10
Exceptional
19 Oct 2024
Frank
We were very happy with our stay and will again.
Leisure Family
4/10
Poor
16 Oct 2024
Felipe

Poor facilities and Services

This is not a Ritz Carlton Hotel. Dirty and bad conditions towels. Unpolite staff at front desk, especially Ryan. Unskilled concierges at night. The property is old, with poor spa facilities. Rooms are old and without automation. Cheap finishings at bathroom. Bar and Restaurant with no charm. Having a Starbucks inside is something for a 3 or 4 star hotel.
Self
10/10
Exceptional
15 Oct 2024
edward
Awesome

Location & surroundings

The Ritz-Carlton, Chicago
160 E Pearson Street, Chicago, United States

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The Ritz-Carlton, Chicago

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