Name: Millennium Hotel Knickerbocker Chicago
Address: 163 East Walton Place, Chicago, 60611, US

Millennium Hotel Knickerbocker Chicago

Chicago - IL · United States

163 East Walton PlaceView location

100 reviews shown

10/10

Exceptional

24 Jul 2026

Leslie R.

A lovely historic hotel. Every one was very helpful.

10/10

Exceptional

24 Jul 2026

Laura

Great place - would definitely recommend!

10/10

Exceptional

23 Jul 2026

Tevyn

Perfect location and Craig is the best

6/10

Pleasant

23 Jul 2026

Phil

Front desk staff were extremely rude when we dared to ask if it was possible to check in early since our flight arrived in the morning. Hotel itself was fine. Great location. They charge for everything, be forewarned. It’s clean enough, no major issues. Feels a bit outdated and definitely more of a “European style” hotel in my experience - I.e. they will not go above and beyond in any way to make your experience special. Take it or leave it. The concierge who helped with our luggage was extremely helpful if not talkative.

10/10

Exceptional

23 Jul 2026

April

Rooms were clean and well maintained, elevators were super cool, and the gin bar is 🔥🔥🔥🔥

10/10

Exceptional

22 Jul 2026

david

Great location to mile shopping area in beach area. Staff was great room was a little musty.

10/10

Exceptional

22 Jul 2026

Richard

From doorman to bellhop the hotel made the stay easy and enjoyable. If I stay in Chicago again, this is where I'd stay.

10/10

Exceptional

21 Jul 2026

Douglas

We thought the Millenium Knickerbocker was a great value for its location. Staff was very helpful. Room was clean and well appointed. We did not have an opportunity to use the restaurant or bar. Do it yourself parking, which was located right across the street was well priced compared to other facilities in the downtown area. Location is great for Michigan Avenue shopping, Navy Pier and beach. Easy Uber access to all other parts of City like museums, Lincoln Park, Wrigleyville.

Partner

8/10

Excellent

21 Jul 2026

Teresa

Desk staff was great. Valet was not great but worked out OK. Buffet breakfast was average. Great location.

8/10

Excellent

21 Jul 2026

Marjorie

Please, please, please add towel bars/hooks to bathroom - there is no place to put damp towels or to hang a robe. And every woman over the age of 50 needs a lighted magnifying makeup mirror. Please consider adding these.

Friends

4/10

Poor

21 Jul 2026

Kilinaheikealaula

mirrors were dirty when arrived in room, cleaning staff walked in on me twice,

10/10

Exceptional

21 Jul 2026

Emilio

Everything was excellent. Staff service was excellent except for the reception. I think the reception staff lacked experience and empathy with guests. Believe you need more mature staff at the reception. Exceptional location.

Self

10/10

Exceptional

20 Jul 2026

lori

I loved the history behind this hotel and the care in which much of the historical decorations has been maintained. The staff were helpful and friendly, the food was good and the location great. Would happily visit again.

Friends

4/10

Poor

20 Jul 2026

Jerome

Self

10/10

Exceptional

18 Jul 2026

Sharon

The room was great. It does not new carpeting. Even though I was told there was no fridge there was. Old but comfortable and affordable expecially in chicago during the summer. The district it is in seemed safe and nice. Would stay here again. Staff was helpful. Room was clean.

Partner

10/10

Exceptional

18 Jul 2026

Brandon Scott

The breakfast in the lobby was fantastic. The staff were helpful and incredibly nice. The martini bar made even better drinks. The hotel maintains a gothic and historic charm. Also apparently it used to be a playboy hotel in the 1970s. The bartender was familiar with the hotel history, had a great time here. Great location too.

Family_with_children

6/10

Pleasant

16 Jul 2026

Heidi

After several years of coming to this hotel, we will be considering a different hotel for next year. The bathroom was in poor shape and the room was either smaller than we’ve had before or set up badly; pretty sure it was a titch smaller.

Partner

10/10

Exceptional

16 Jul 2026

Shawn

Our room was very nice; clean and comfortable. Front desk and housekeeping staff were very helpful and friendly. And the lobby bar was good, as well! No complaints!

Friends

8/10

Excellent

15 Jul 2026

Rebecca

Room was clean, carpet in room was a bit old. No microwaves in room and when asked if they had one on site we could use they said no.
Also no gluten free options in the restaurant.

Overall nice stay and great location

Partner

10/10

Exceptional

15 Jul 2026

Barbara

Nice stay. No complaints.

Business Self

8/10

Excellent

15 Jul 2026

Tyler

Everything was clean, staff was okay.

Partner

10/10

Exceptional

15 Jul 2026

Lawrence

Reasonable price and convenient location for our weekend activities.

Partner

6/10

Pleasant

13 Jul 2026

Shannon

This hotel still has very dated beds. They’re box spring and not very comfortable. We were right by the elevator which was very loud. The staff were fantastic, but the
Hotel was not. They also add more fees after you pay through Expedia so this room ended up being over $200.

Partner

6/10

Pleasant

12 Jul 2026

Kelly

The room was clean. Staff was disorganized, I tried calling a few times for early check in and was never ever able to reach a human. For the price I wouldn't stay there again.

Partner

10/10

Exceptional

11 Jul 2026

Ralf Olaf Detlef Hans

Staff was friendly and helpful

Partner

10/10

Exceptional

09 Jul 2026

Jimmy

Overall we had a fantastic time & stay! No issues, no headaches…the staff was super warm, friendly, helpful! Looking forward to coming back time & time again! Outstanding rate & location! Shout out to the cleaning room folks!

Family_with_children

10/10

Exceptional

07 Jul 2026

john

Very pleased, I stayed an extra day!

Self

2/10

Poor

07 Jul 2026

Edwin

It smelled awful and was dirty.

Self

10/10

Exceptional

06 Jul 2026

Stephanie

Amazing

6/10

Pleasant

06 Jul 2026

David

Hotel staff and especially Bellmen David and Raphael very helpful. The problem I had was with the undisclosed departure fee at the hotel when checking out. This was unknown and could have deterred me from booking this hotel.

Partner

10/10

Exceptional

06 Jul 2026

Trent

Room was super Clean, Free water at the reception desk is a simple idea but super helpful, super close to the beach and a lot of different shopping options

Partner

2/10

Poor

05 Jul 2026

Dragos

No AC on 40 degrees Celsius… horible

6/10

Pleasant

05 Jul 2026

JORGE

The hotel is conveniently located a few steps from the magnificent mile. Valet staff is a 5 star rating. Desk staff not so much. Overall I enjoyed my stay and possibly I'll stay there again.

Family

8/10

Excellent

05 Jul 2026

Nelza

The shower knob was broken and water won’t stop flowing, but maintenance immediately came to fix.

Partner

8/10

Excellent

04 Jul 2026

Marie

Sidewalk and curb could be improved.

Self

10/10

Exceptional

03 Jul 2026

Elizabeth

The staff was very friendly and helpful. I enjoyed the historic architectural details.

Family

10/10

Exceptional

30 Jun 2026

Emily

Wish breakfast buffet was available daily

Family

8/10

Excellent

28 Jun 2026

Sandie

Nice stay, Older building with very small elevators.

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Kathleen

Location!

Self

10/10

Exceptional

27 Jun 2026

Annette

Great location!

Partner

10/10

Exceptional

27 Jun 2026

Thomas

Nice place.

Family_with_children

10/10

Exceptional

26 Jun 2026

Lori

Wonderful location, Close to many things to do.

Partner

10/10

Exceptional

21 Jun 2026

Jeffrey

Beautiful place to stay close to shopping. We loved the Martini bar with the wonderful staff. My husband and I agreed that we will definitely stay there again. We were both very impressed.

Partner

10/10

Exceptional

21 Jun 2026

Kaylee

All around great stay! Perfect location & amazing service. Recommended for anyone & everyone looking to stay in Chicago. Breakfast is not free, which we totally expected, so plan accordingly!

Partner

6/10

Pleasant

20 Jun 2026

glenn

Nothing

Partner

10/10

Exceptional

20 Jun 2026

Labdhi

Overall 8.5-9/10
Great location (10/10) , the rooms were clean when we checked in and housekeeping came in daily. The room came with refrigerator, good amount of space for clothes. Good flexible checkout time between 11am- 12pm. The room size was good. There is a water bottle filling station opposite reception, which was great.

Few nitpicks

They could have given a firm pillow, rather than both soft pillows , tea packets weren’t available, had to call every time we needed it. Housekeeping did not replace it when they came to clean the room

Overall I would recommend this place and will come back again!

Family

4/10

Poor

19 Jun 2026

Marium

It is not what it looks in pictures.

10/10

Exceptional

19 Jun 2026

Robin

The place is really old but updated and clean. My ac wasnt working when i first got to my room but they sent the engineer guy up immediately and he fixed it right away. Nice bathroom and shower. Slept great. Price was much more affordable. I will stay here again when i come back to Chicago.

Friends_and_family Friends

6/10

Pleasant

18 Jun 2026

Vesna

While I understand that the

6/10

Pleasant

18 Jun 2026

Renae

The great benefits of staying at the Knickerbocker are 1) the incredible location near Michigan avenue by shopping, restaurants, museums, and the lake, and 2) the great price for the location. It's notably cheaper than other hotels in the area, and this is the high-end area of downtown Chicago. You also get to stay in this older, historic hotel that has some charm and old touches. That said, because it is cheaper, it is less modern and shows its age more than other hotels in the area. We had a junior suite, and it wasn't really much bigger than some larger guest rooms in other hotels. It's pretty minimally appointed and feels smaller than I'm used to for a junior suite. That said, it's clean and the bathroom looks rather nice and new. Unfortunately, we also had a room that just looked out on other buildings and a rooftop; and our phone in the room kept buzzing until we actually unplugged it from the wall. Minor issues for the cost of the room, but things to keep in mind in a cheaper hotel. Service at the front desk was fast and courteous, though valet was mixed. When we arrived (and it was not very busy), we sat out in the car for 10 minutes in the valet zone and no one came out. We finally had to go in and ask for valet (and no one offered to help take the bags from the car; though they did finally offer to take them to the room, which we declined at that point). But when we left, valet was fast and courteous, offering help with loading the car with bags.

Partner

8/10

Excellent

18 Jun 2026

Emma

It’s a PERFECT location, quick walk to the river walk trail and beaches and just as quick to downtown and all the shops.

Bed sheet had blood stains on it when we went to get in the bed and the wash clothes had makeup stains on them.. I wouldn’t say they are too clean in that regards, shower had old shampoo/conditioner chunks of the wall from previous guest.
Hallways are VERY Dingy and dark.

When I called the front desk about the bed sheets and asked to have them changed they did so no problem so that was nice.
House keeping staff was very nice as well.

There was one woman working the front desk twice during our stay, once at check in and again the next morning - she was VERY rude to everyone it was pretty crazy.. we were standing in line to check in hoping to god we didn’t get her.
Everyone else was very friendly though!

Breakfast was delicious, the restaurant staff were SO friendly!

It was my fiancés 30th birthday I did ask if there was anything special they offer and they never did anything or responded in that regard. I work at a hotel myself personally and know it’s a very easy and nice thing to do to offer guests small favors for special occasions. Would’ve been a nice touch.

But overall the location was well worth it - we will be back!!!

Partner

8/10

Excellent

18 Jun 2026

Kathleen

I was told there was Not a \"stay fee\" to be paid-but I was indeed charge this stay fee even though the clerk at front desk said I had a 0 balance. Make sure you ask about this upon check in.

Self

8/10

Excellent

17 Jun 2026

Jennifer

Great place

10/10

Exceptional

17 Jun 2026

Timothy

Very nice hotel. Clean room. Bed was a little too hard for my liking but for some that may be enjoyable. Nice hotel overall.

Family

10/10

Exceptional

16 Jun 2026

Alexandra

Another wonderful visit to the Knickerbocker. Staff was helpful and courteous. Accommodations were clean and comfortable. Thank you!

8/10

Excellent

15 Jun 2026

Jennifer

The room was clean. Nice safe location.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Carrie

Clean rooms. Quiet. Martini bar was very good. Our TV wouldn’t connect to anything, which we reported the next day since it was late. Overall, it was a very nice place and would stay again.

Partner

6/10

Pleasant

14 Jun 2026

Amanda

Tv wasn’t working properly and shower seal had a leak so water poured onto bathroom floor. Staff were really helpful and the free drinks at the martini bar were a great perk. Didnt like that there was not a microwave in my room to warm up leftovers. But being close to downtown and all amenities was nice.

Family_with_children

8/10

Excellent

13 Jun 2026

Zachary

Relatively affordable option for the location which is a short walk from a red line station giving easy access to the rest of Chicago. The lobby and rooms definitely look like they've seen better days, but they seemed clean to me. I didn't notice any obvious neglect and all my staff interactions were friendly and helpful. Overall solid choice if you're not banking on the decor and amenities being world class or something.

Self

8/10

Excellent

13 Jun 2026

Deborah

Close to Northwestern Hospital, parking garage across street and rooms were quite!

Self

10/10

Exceptional

09 Jun 2026

Carlos

Great place to stay definitely will be coming back and staying here again.

Self

8/10

Excellent

08 Jun 2026

Mirtha

1. No breakfast included (additional free)
2. No microwave (anywhere in the building)
3. Additional charges for amenities not used.
4. Staff is very friendly. (Specially Craig, baggage receiver)

Family_with_children

6/10

Pleasant

08 Jun 2026

Kelly

Location was wonderful- that was about it.
I was expecting a hotel this old to at least be taken care of to be shown more presentable. The entryway was nice but the carpet on our floor was horribly stained and hallway poorly lit. Bathroom lighting was impossible to do any accurate make up / and the shower leaked uncontrollably into the bathroom floor.
Online was described to be the largest martini bar: the menu carried about 15 options. Bartender was very kind but not the elegant bar as was described or paid for.
I had issues with billing and was charged an additional $103 for a deposits after I initially paid $500; I have yet to hear back from the staff that I’ve called three times about. I will not be going back, and I feel my $1,200 stay was not worth the price.

Partner

8/10

Excellent

07 Jun 2026

Shadi

Valet parking was very helpful. We had a problem with the car rented and Rafael from Valet helped us a lot!

Partner

10/10

Exceptional

06 Jun 2026

Michael

The service and the accommodation are great!

Friends

4/10

Poor

05 Jun 2026

Jessica

I found hair in my sink and the shower door leaked water while showering.

Family

10/10

Exceptional

04 Jun 2026

Dolores

Super clean super helpful and the bar the gentlemen so friendly

Friends

10/10

Exceptional

02 Jun 2026

Bronwen

Everything was top notch. The staff was very friendly and extremely helpful. Highly recommend

Partner

10/10

Exceptional

30 May 2026

Laura

I really liked my stay at the Knickerbocker hotel because the staff was so friendly, polite, and helpful!!! Also, the hotel was very fancy!!! I felt like a princess staying here! Breakfast was very delicious, the rooms were very clean, and my favorite part was the spinning doors!!! 😊😀☺️ Thank you so much for this amazing stay!!! I would definitely recommend staying here if you’re staying in Chicago or if Chicago is a stopping point, you will feel like like royalty!

Family_with_children

8/10

Excellent

29 May 2026

Thomas

I didn’t like that the shower faucet had to be reached after you got cold water because the showerhead is too far away

Partner

10/10

Exceptional

27 May 2026

Stefanie

Clean rooms. Great staff. Good location.

Partner

10/10

Exceptional

27 May 2026

Jordan

Comfortable bed. Nice bathroom. Great vintage place to stay.

Partner

10/10

Exceptional

25 May 2026

ANGELA

Excelente el servicio del restaurante anexo, especialmente el de Luis Alberto

Friends

8/10

Excellent

24 May 2026

Alexander

This is a great location, the property itself is a bit tired but it’s well looked after and the staff are very nice

Business

10/10

Exceptional

21 May 2026

ANTOINETTE

Room was clean. Staff were very helpful

Self

4/10

Poor

21 May 2026

Kathy

Huge sag in bed. Asked for mattress to be flipped or exchanged. Nothing happened.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Brycondi

Good

8/10

Excellent

17 May 2026

Gary

I did not realize I would be charged per night resort fee at departure. Hotel.com did not include this in total charges. Disappointing

Self

10/10

Exceptional

15 May 2026

Drew

Amazing hotel, walkable to everything. Rooms were nice, bed was amazing, shower was sensational. Not a single bad thing about this hotel.

10/10

Exceptional

14 May 2026

Mary

Very friendly staff and very convenient location. Car parking valet available for 55+ dollars rooms are older, but bathrooms are renovated and clean.

8/10

Excellent

14 May 2026

Adel

Great location for a very reasonable price alongside a comfortable room that was kept clean. Lacking in amenities but overall a solid option for travelers looking for a comfortable spot to stay nearby a variety of shops.

Partner

10/10

Exceptional

11 May 2026

Charlotte

Staff is pleasant and helpful. The restaurant is wonderful and their staff excellant.

Friends

10/10

Exceptional

11 May 2026

Eileen

Loved everything including location and food options. Great hotel.

10/10

Exceptional

11 May 2026

Patricia

The room was amazing. Loved the shower after a long day wandering the city.

Business

10/10

Exceptional

10 May 2026

Lonnie

Clean

8/10

Excellent

10 May 2026

Cynthia

Our stay at the Millennium Hotel Knickerbocker Chicago was a mixed experience. The biggest downside was check-in — the front desk associate was unpleasant, seemed completely uninterested in being there, and rushed us through the process. We had a few questions, but it felt like she didn’t want to answer them, which made for a disappointing first impression.

The room itself was clean and comfortable, and the hotel’s location is excellent — within walking distance to almost everything, which made getting around Chicago super convenient.

At checkout, we overheard that we were supposed to receive 20% off breakfast. When they also checked my VIP status, we realized the associate who checked us in hadn’t applied either benefit or mentioned them to us.

Aside from the poor customer service at the front desk, the hotel itself was perfectly fine. With better attention to guest service, this could have been a much better stay

Partner

10/10

Exceptional

10 May 2026

beshar

Average

Family_with_children

10/10

Exceptional

09 May 2026

Angela

No breakfast provided, but I did receive 2 free drink coupons to use at the hotel bar

Partner

6/10

Pleasant

05 May 2026

Demetria

Great drinks!

Friends

10/10

Exceptional

02 May 2026

Michelle

Location,staff, and cleaniness were great.

Family_with_children

10/10

Exceptional

30 Apr 2026

John

Beautiful hotel

Business

10/10

Exceptional

30 Apr 2026

Susan

The location is wonderful for shopping on Michigan Avenue.

Self

8/10

Excellent

30 Apr 2026

Tony

Clean with good security. Lots of fees though.

Family

10/10

Exceptional

29 Apr 2026

pratima

Didn’t eat at hotel

10/10

Exceptional

29 Apr 2026

Cathy

Hotel has everything I need

10/10

Exceptional

28 Apr 2026

Paul

This is a nice hotel located nearby Oak Street beach, Michigan Ave. and a number of other larger conference hotels. Stayed for business because the rate was far below the hotel across the street where my event was being held.

Bonus: even though i booked 3 nights (because I was arriving on a red eye), I was charged only 2 nights of the $23 resort fee.

Professional and efficient staff at check in, room was nicely appointed, clean, everything in good shape. Not a massive king bed room but had good space, sufficient hangers, coffee service, mini fridge, large bathroom.

Hotel was very quiet, hotel bar is small but completely fine.

Location is great for access to the Lake and to Michigan Ave. Only downside is it's farther from the subway for those who use public transit but can easily jump on a bus and get to the Grant Street station on the Blue Line.

10/10

Exceptional

28 Apr 2026

Colin

Easy access and great pricing

Self

2/10

Poor

28 Apr 2026

Jay

Our room smelled like a dead mouse. Couldn't

10/10

Exceptional

27 Apr 2026

Ilana

Everyone and everything in the hotel nice .location great! Great Martini in the hotel bar .big room clean and comfortable

Self

6/10

Pleasant

27 Apr 2026

Connor

It’s a bit outdated. I had some bug issues in my room so we had to be swapped. The restaurant is incredibly overpriced so do your best to avoid that. We had really loud groups in the hallways early in the morning. I alerted security and they didn’t do anything to solve it.

Partner