Name: Homewood Suites Chicago Downtown/Magnificent Mile
Address: 152 E Huron St., Chicago, 60611, US

6/10

Pleasant

04 Aug 2026

Mosammat

The entire experience was okay.

10/10

Exceptional

03 Aug 2026

Richard

It's centrally located, with great views of the city from the rooms, and has a polite and helpful staff. The rooms are clean and spacious, and the free breakfast buffet was the icing on the cake. for me. I will be returning.

8/10

Excellent

03 Aug 2026

Paul

Good downtown location, Lynette was a pleasure to talk to every day.
This is a mixed property, Homewood Suites and Hampton Inn. It’s a large high rise with hundreds of rooms and 40-floors. It’s about a 5 minute walk to the Chicago red line stop.
At the time we were here, Homewood lounge was under Reno’s so had to deal with Hampton clients and lines.
Very busy and long lines at check in due for limited front desk staff and kiosks. Very busy and long wait/packed elevators at breakfast times.
It was a very busy weekend with a number of events in the city so perhaps it was busier than usual.

10/10

Exceptional

31 Jul 2026

ANGELA

Terrific place to stay. Amazing staff were so helpful. The gal at the Valet Desk was literally running to get our vehicle - she and the valet staff were all amazing. Great area- so close to everything: Michigan Ave; Riverwalk, Navy Pier, great restaurants and bars, amazing shopping.

8/10

Excellent

31 Jul 2026

Louis

First of all, the location was fantastic. If you want to be downtown near the magnificent mile and all of the nightlife, this is as good as it gets.

The hotel itself was good not great - a little dated. The staff for the most part was very helpful and friendly, but there were a few instances where they seemed annoyed at a couple of basic requests. Our air conditioner wasn’t working correctly the first 24 hours, but after two attempts, they fixed it. After that, it was as cool as we wanted it.

The shower, while very good, drained slowly. However, the closet was huge, even a walk-in closet to be honest. The view was spectacular, but we were on 33rd floor so that had something to do with it.

The continental breakfast was really good, with plenty of variety and lots and lots of seating area. One of the attendance there was especially friendly and I always look forward to seeing him in the mornings.

We arrived a few hours before check-in, and they offer a complementary bag hold. That was very convenient so we could walk around the city and check things out before check in.

The bed and pillows were not very comfortable at all to be honest. That said, the amenities were very good. There is no streaming service on the TVs, so if you want to stream video, you will need to do it from your own device.

All in all, I give this hotel a very good rating. I would definitely stay here again if the opportunity came up.

4/10

Poor

30 Jul 2026

Aashish Ashok

About 15-20 room's AC broke at the same time. Took them a day

10/10

Exceptional

30 Jul 2026

Adam

Great staff. Great views. Bummer the hotel pool was not in operation.

4/10

Poor

29 Jul 2026

Richard

We waited over an hour after our check-in time to get our room could not get a rollaway bed delivered asked four times for the bed never got the bed. Service is terrible. The hallway carpets are horrible. The place smells do not waste your money on this place.

2/10

Poor

28 Jul 2026

Rambod

I was unexpectedly stranded in Chicago overnight and could not find a single available room anywhere in the city. I finally booked this hotel through Expedia for the outrageous rate of more than $1,000 for one night. I took a 20-minute Uber there and arrived around 11:45 p.m., only to be told they had no room available.

They accepted and confirmed my reservation, let me travel all the way there, and then informed me less than 10 minutes before midnight that they could not honor it. I had only minutes to find another hotel before the date changed and any new reservation would have been for the following day, with check-in around 4 p.m. My flight was at 10 a.m., so that would have been completely useless.

Because of their failure, I was left alone in Chicago at midnight with nowhere to sleep. My only option was to sit in the lobby for several hours before heading to the airport. Shortly after midnight, a person who appeared to be unhoused walked into the lobby and sat directly next to me for most of the night. Staff did nothing, and I felt extremely uncomfortable and unsafe.

This hotel charged more than $1,000 for a room that did not exist, stranded me at midnight, offered no alternative accommodation, and left me sitting in an unsecured lobby all night. The lack of accountability, concern, and basic customer service was unbelievable. This was one of the most stressful and unacceptable hotel experiences I have ever had.

2/10

Poor

27 Jul 2026

Luisa

Terrible service, rude attitude from the team.

8/10

Excellent

27 Jul 2026

Dharini

Excellent location, safe, clean room and helpful employees. It's a downtown location so the lobby is narrow and the carpets are worn out- not a complaint.merely an observation. Multiple restaurants at walking distance with a Chipotle right next to the lobby area. Happy with the breakfast timing ( 6 am to 10 am) and options provided.

10/10

Exceptional

26 Jul 2026

Ira

Location was excellent. Just half a block from Mag Mile and bus stops

8/10

Excellent

26 Jul 2026

Kevin P

Vhytff

6/10

Pleasant

24 Jul 2026

Colby

Great location, plenty of room in the suites. I booked 3 suites for a family trip. One room was absolutely fine. One room's air conditioner wasn't working, so they spoke to the front desk who said they would send maintenance up while they were out. When they returned, maintenance had left a note stating they couldn't fix it. Fortunately the weather was pleasant, because it was 80 degrees in the room the whole time. In the 3rd room we caught a HUGE roach. Our stay ended up being partially comped, at least that's what we're told. We'll see if it happens. Also, this place has the slowest elevators I have ever encountered.

8/10

Excellent

23 Jul 2026

KATIE

Great stay. Traveled with kids and the room was great. Our only complaint was the long wait for the elevators, but would definitely stay here again!

10/10

Exceptional

22 Jul 2026

Taylor

It was amazing. Perfect location, nice breakfast area. We stayed in the 33rd floor, we had views of both the lake and city. Absolutely worth the extra money. We will be back!

2/10

Poor

20 Jul 2026

javier

Worst hotel I have ever been, the staff is ready to avoid you and give no service. Air aconditionated do not work i most of the rooms, so they are ready to keep swapping the room. Elevator gets broken every 3 days so will take 1 hour (yes 1 hour) to get down or app from 8 to 9am.. easily...

Family

6/10

Pleasant

19 Jul 2026

Ashley

When we dropped our bags at the front desk we asked if we could be on the same floor. The person at the front desk said he was able to accommodate being on the same floor for our two rooms. When we checked in to get ready for dinner we were not on the same floor. Turns out the A/C is our one room didn't work.

8/10

Excellent

16 Jul 2026

Eric

The hotel overall was a comfortable place to stay. The breakfasts were good, the staff was wonderful, especially the front desk which were very helpful, and we were happy to meet Lynette on one of the afternoons we were there.

The only thing to report would be the cooling system in the room. During the mornings and afternoons that we were there, it appeared it could not keep up with the heat. The room was uncomfortably warm and muggy during those times. Other than that, our stay was satisfactory and we do plan on coming back to Chicago and staying at your hotel.

Partner

10/10

Exceptional

16 Jul 2026

Sherry

Perfectly positioned for our visit to the Harry Potter store, along with public transportation to get to other items we came to see.

Staff is super friendly, Gabriel is an excellent front door host. Super knowledgeable and always willing to help.

Family

6/10

Pleasant

16 Jul 2026

Melania

Cobran un depósito de entrada que no devuelven , no se puede pagar con tarjeta de débito .
Ya mi estadía estaba pagada x 9 días y cuando llegué con mi familia habían alquilado mi habitación , nos mandaron a otro hotel westin que supuestamente esa noche no la iban a cobrar . Total terminé pagándola con un depósito de $200 y al parecer no devuelven el depósito . Me parece una muy mala práctica .

Family

4/10

Poor

09 Jul 2026

Jose Arturo Raya

Upon our arrival, the toilet in the bedroom had feces on the outside—it was clear it hadn't been cleaned properly—and the refrigerator wasn't working, causing my baby's food to spoil. The reception staff was unfriendly.

Family_with_children

6/10

Pleasant

05 Jul 2026

Lindsay

Out air conditioner did not work in half the room on a very hot weekend. The staff were kind but it was not an unusual issue as many others reported the same. No pool and no warning about it. The entire hotel was hot throughout the weekend.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Lashawn Holliman

The location was perfect

Self

10/10

Exceptional

05 Jul 2026

Ronnyne

This hotel was soooooooo nice and comfortable! The staff was soooo nice and accommodating! 10s across the board. Perfect for me, my 80 year old mom and my young son. We had so much fun and we definitely will stay there again when in Chicago.

6/10

Pleasant

02 Jul 2026

Joseph

Pretty spacious room with a good view of downtown. Sofa bed mattress is on the flatter end (didn’t mind but wouldn’t recommend for people with back concerns). The pool and lookout deck were closed when we visited, but some views could be seen from the fitness room. Breakfast pretty standard. Not sure if this is typical for other hotels in the area but our AC would turn off too sporadically which was frustrating given the Chicago heat (and traveling with a kid and a pet). Valet parking only. But the really great location mostly makes up for it: you’re in the shopping district and everything is walkable, food options, and easy to find CTA stops everywhere. 15 min to the riverwalk, 20ish to millennium park if you plan on hitting the main tourist spots. Some improvements might be adding more luggage carts for people to use to move in and out to the valet pickup (they only had one working cart).

Family_with_children

6/10

Pleasant

01 Jul 2026

Rhonda

This hotel served its purpose for our trip. We had beds to sleep in and breakfast to eat. However, they were having HVAC issues (poor A/C) and were too fully booked to move us to another room. They kept offering to send the engineer up, but it never made a difference. After four days of calling, I finally asked for a fan, and they brought one to the room. It made the room bearable. We also had issues with the Mattress being too hard, even though I typically like a firm mattress. Members of our party had another room, and they had what felt like a normal Mattress. They also had someone come clean their rooms regularly, and we did not. In the week we were there, our room was tended to once. Some of the staff were more helpful than others. Because we booked through a third-party site, they would not give us any kind of renumeration. The buffet breakfast was fine. The kids had waffles every day. Members are our party have various dietary needs, and those were not satisfied by the buffet (gluten free, vegetarian, dairy free). Luckily, it’s a great location with endless restaurants and shops nearby, so picking up breakfast while we were out was never a challenge.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Jason

Location was great. Hotel staff was helpful. Valet was fast and easy. Will say that our room and certain shared spaces could use some polishing and minor repairs though. Nothing drastic but could use some TLC.

Partner

4/10

Poor

29 Jun 2026

GARY

room is getting old- peeling paint, dated. rooms are small- pull-out couch is cheap and very uncomfortable. breakfast was horrible and we paid for the Homewood Suites package but got Hampton Inn.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Angela

We had a wonderful visit to the city. The staff was very helpful and the valets were very courteous. The property was close to lots of shopping and things to do.

Partner

8/10

Excellent

22 Jun 2026

Yumna

Location was central and rooms were clean and spacious.

Self

8/10

Excellent

18 Jun 2026

Maria De Los Angeles

They have 3 elevators for a very large number of guests. We had to wait a very long time during high volume times like breakfast and check out. 2 times decided to go down 19 flights of stairs because we got tired b of waiting. Otherwise we had a great stay. Good breakfast and clean comfortable room.

Family

10/10

Exceptional

18 Jun 2026

Wesley

Wonderful place to stay, breakfast was good, staff was friendly, would recommend staying in a lower floor in the summer room was very warm on the 39th floor.

Partner

4/10

Poor

16 Jun 2026

Brittaney

During our 7 day stay, we had to move rooms three times due to the air conditioning units going out. Even when we arrived in the third room, we still had to use 2 box fans to keep the room cool. In the first room, the bathroom doorknobs were falling off. The sofas in the living room were incredibly uncomfortable and we found ourselves trying not to sit on them. The pool was closed for \"renovations\" with no notice from the staff or on the site. There were also \"peak times\" when we would have to wait 10-15 minutes for an elevator because they didn't have enough elevator space to accommodate the guests.

Family_with_children

8/10

Excellent

16 Jun 2026

Josee

Clean room
Nice staff
Great parking
Breakfast lacked diversity and hot food like eggs. Only overcooked scrambled eggs was available

Family

10/10

Exceptional

15 Jun 2026

Janet

Perfect location...little tried in the furniture in the restaurant but otherwise absolutely 🙂 👍

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

casey

Everything good but no Netflix

Partner

10/10

Exceptional

10 Jun 2026

Steve

The hotel was in a good location, walking distance to the Navy Pier and Millenium Park. Would definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Ivan

5/5 would definitely stay again!

Family_with_children

10/10

Exceptional

08 Jun 2026

Lynn

Had a great stay with a wonderful view! Breakfast was available every morning and staff came to clean everyday. Had a room with a kitchenette/living room and a separate bedroom.

Partner

4/10

Poor

25 May 2026

Raman

I stayed here with my family over Memorial Day weekend in a studio suite with a kitchen and a sofa bed. Unfortunately, our experience was marred by some maintenance issues:
- The Sofa Bed: It was in terrible condition and desperately needs to be repaired or replaced. It was completely unfit for use.
- Bathroom: The lock on the bathroom door was broken.
- The Elevator Failure: On our very first morning, the elevators stopped working entirely. In a 40-story building, this was a logistical nightmare. Guests—including ourselves on the 27th floor and many from even higher floors—were forced to take the stairs just to get to breakfast or check out with heavy luggage.

Family_with_children

10/10

Exceptional

22 May 2026

Rosario

Excelente ubicación, lindo, limpio!!

Family

6/10

Pleasant

10 May 2026

Augusto

El lugar está muy bien ubicado, en el mejor sector de Chicago a una cuadra de Michigan Avenue, el costo-beneficio tomado en cuenta la ubicación es muy bueno, más aún para esta época del año. Tuve problemas con el internet, la señal en la habitación era muy baja y se cortaba con freciencia, esto ocasionó que no pueda trabajar con fluidez.
El desayuno es muy básico, sin embargo está incluido dentro de la tarifa, por lo que no espero que sea mejor.

Friends_and_family Family

10/10

Exceptional

10 May 2026

David

Always great to come back to Homewood Suites. Clean place. Close to Everywhere. Friendly staff. Right next to the Magnificent Mile...

Self

2/10

Poor

10 May 2026

Andrew

Cancelled my reservation, tried to blame it on hotels.com and did nothing to help the situation when I arrived at 10pm

10/10

Exceptional

09 May 2026

Rina

Breakfast was great every morning. And staff was sweet

Family_with_children

8/10

Excellent

08 May 2026

paul

Great location. Reasonable rates for downtown. Breakfast was good. Staff polite & helpful. Gym needs updating.

Self

10/10

Exceptional

07 May 2026

Connie

Breakfast was great. The staff was friendly, kind and very helpful with our needs. Have stayed there before this trip and will stay there again.

Family

8/10

Excellent

27 Apr 2026

Jessica

The room was great, clean, spacious, prefect for my business trip with a comfortable bed. A bit noisy at night but that comes with the Chicago downtown night life. Breakfast was great to start my day, lots of options to choose from and mix n match. Valet service was very helpful. Front desk clerks very friendly and helpful.

2/10

Poor

26 Apr 2026

Tiffany

The rooms were disgusting like they haven’t cleaned up in forever. The staff tried to be helpful but in so many words they said all their rooms were nasty like that. The ceiling in our shower was leaking. They also share elevators with a recovery center which we were unaware of. There were people hanging around in the lobby and the staff basically said its beyond their control. There was no manager on staff to assist. So I submitted a complaint. I do NOT recommend!!!

Friends_and_family Family

4/10

Poor

26 Apr 2026

Franice

This location is not modern and not like the other homewood locations I’ve been. Rooms are outdated, dirty carpet on elevators and in lobby.

8/10

Excellent

25 Apr 2026

Cameron

Staff and Valet are amazing! My room had a good view and breakfast was your typical eggs and waffles buffet style. I had no issues with my stay however the bathroom wasnt as nice as the rest of the room it had stains and peeling paint. Overall a great stay and I would come back.

Self

10/10

Exceptional

24 Apr 2026

Lametria

Hotel was very nice. Very convenient to shopping and restaurants by walking.

Friends_and_family Friends

4/10

Poor

22 Apr 2026

Pat

did not have are reservation when we arrived made us wait so they could help about 8 other people behind us. Only one staff checking in guests at 4pm.Clearly not enough staff!!!! Did find our reservation and continued to check us in. The lobby at 3-5 was chaotic .

Family

10/10

Exceptional

20 Apr 2026

Lisa

Super clean great location!

Family

8/10

Excellent

15 Apr 2026

David

breakfast was awesome nice variety, clean room

Partner

10/10

Exceptional

13 Apr 2026

Vincent

Full kitchenette in room, breakfast is fresh and extensive, location in the heart of everything

Partner

8/10

Excellent

07 Apr 2026

Douglas

Very nice and clean rooms

6/10

Pleasant

02 Apr 2026

Jasmine

Air conditioning makes such a load noise in the room. Breakfast is fine. Gym is basic. Does the job

8/10

Excellent

01 Apr 2026

Jennifer

Great location. Walkable to everything. Our corner room was on 25th floor with a great view of the Magnificent Mile. Room was spacious and comfortable. Breakfast was decent, although very busy with other hotel guests, and staff kept up with restocking.
We had four in our group and had only three bath towels and a partial roll of toilet paper left in our bathroom. We asked for an additional bath towel and were told one would be brought up but we never got one. Then our toilet paper ran out just when we had returned from being out all day and all of us had to use the bathroom (public bathrooms are a rarity in downtown Chicago.) We called for more toilet paper, indicating the urgency of our request, and were told it was being sent up. We waited and waited, crossing our legs and hopping up and down, and it never came. My husband went down to the front desk and was told toilet paper was being sent up. He indicated it had not arrived. Meanwhile I went to the bathroom on the mezzanine level and tried to take a roll from there, but it was locked up. Desk staff told my husband they had no toilet paper at the desk, then after a lot of hushed discussion and rummaging around, one last roll of toilet paper was found. Might want to check for ample toilet paper in your room before it becomes an emergency.
Great stay other than the staff/service issues.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Jane

The staff was wonderful. But the hotel is need of a renovation. Very shaggy—ripped upholstery in breakfast area, a couch that sinks uncomfortably when sitting on it, and banged up furniture and wood work. Hurts Hilton brand.

Self

8/10

Excellent

18 Mar 2026

Jennifer

Lots of space for breakfast. Friendly staff. Great location. Not too many places nearby for pets to do their business. Overall a good experience.

10/10

Exceptional

17 Mar 2026

PAUL

Great view, amenities, staff were very kind and responsive. The room was big and really cozy. Hot water was perfect. Totally will comeback. The only thing to improve is more variety in breakfast options, fruit is missing.

Family

10/10

Exceptional

13 Mar 2026

Flikk

The check in was simple, the room with the city view was epic. So much space and a beautiful view with lots of window light. From the daytime, to sunset, to nighttime views, Grade A.

Partner

10/10

Exceptional

12 Mar 2026

Ignacio

Perfect place to stay in Chicago!!

Friends

10/10

Exceptional

27 Feb 2026

Shavon

Everything on point!

10/10

Exceptional

22 Feb 2026

Javon

Had a nice stay! will book again

2/10

Poor

22 Feb 2026

Deundra

I paid for a lake view high rise paid in advance don’t get no money back

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Patti

Rooms were clean and comfortable. The staff was great. Elevators were horrible! We waited for 20 minutes for an elevator without one arriving and ended up taking the stairs down instead. Such a waste of time when trying to go out and explore the city.

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

Juana

The star

6/10

Pleasant

12 Feb 2026

LaKendra

Yes

Business

8/10

Excellent

08 Feb 2026

Jideofor

Room was spotless and staffs were friendly. The only thing during my check-in was that I requested for a non smoking room; however when I get into my room, someone smoked inside the room. I noticed the odor as soon as I walked into the room. I have to go back to the front desk and the room was changed immediately.

Business

10/10

Exceptional

05 Feb 2026

Lorri

Extremely courteous staff abd lovely room

Leisure Family

8/10

Excellent

27 Jan 2026

Briseida

The city view was gorgeous!

Leisure Family

10/10

Exceptional

24 Jan 2026

Mimi

Great

10/10

Exceptional

19 Jan 2026

Abigail

The hotel was in an amazing location! Walkable to so much shopping and dining. The room was amazing with a kitchenette and we had a great view on the 30th floor. The included breakfast buffet was nice to have. We will absolutely stay here again!

Leisure Partner

10/10

Exceptional

13 Jan 2026

Bryan

Amazing staff

Leisure Family_with_children

6/10

Pleasant

12 Jan 2026

Troy

Staff was nice and it is a convenient location if you enjoy walking to different places.

2/10

Poor

05 Jan 2026

Michelle

First we missed our breakfast due to elevator are always full and we can't use the stairs as we have a stroller and staying on the 16 floor. We waited more than 30 minutes and other guest as well. Talked to Darryl from front desk told me he can't do anything due to 3rd party booking so I asked him about points as one of the guest from 16th floor told us to talk to them to be compensated since they got points. The next day we tried breakfast early to our surprised no bread, no juice, scrambled eggs were not pure eggs it was mix with potato to look like eggs, no fruits. Employees are fighting while guest are eating breakfast then other guest were mad since no food. I called and complaint talk to Darryl again this rude front desk told me he is busy and would cut me off while talking and I told him you should have listened as I'm a guest not just staying 1 or 2 nights but 11 nights. He said the Manager just placed the order for breakfast when I opened up about the food which I took pictures of it and hung up on me, not the service I expected! I called expedia to shortened my stay as we are not happy. Darryl again declined the request and our stay will be forfeited so I escalated it and they can only offer 400+ cad refund and 200 coupon which means we will lose 300+ cad and that's a big amount and it is not even our fault if the service is better there wouldn't be a problem on our side at all. So we stayed there till our last day and encounter more issues. Damian was rude too.

Business_and_leisure Family_with_children

4/10

Poor

03 Jan 2026

Raghav Keshav

We were told that the breakfast was from 6am-10am. But most of the breakfast was empty at 8 am and barely anything to eat. The fruit station was left empty multiple days and not stocked up . This is unacceptable and disappointing. Especially for senior citizens.

Leisure Family

6/10

Pleasant

02 Jan 2026

pablo francisco

De 9 días , limpiaron la habitación 2 y después de pedirlo. 3 días no hubo bakery en el desayuno y uno de ellos ni siquiera pan. La conectividad a internet en la habitación, con demasiados cortes, a veces imposible de usar . Excelente el personal.

Leisure Self

10/10

Exceptional

31 Dec 2025

SEONGKEUN

Definitely enjoyed and look forward to it again next time

6/10

Pleasant

28 Dec 2025

Tracey

Stayed 3 nights with 4 ppl (2 adults, 2 young adults). Room space was great. Room furniture needed help as it looked worn. There was also a missing full length mirror from the wall which left just 1 mirror in 1 bathroom for 4 people (incl 2 women). Housekeeping never brought our missing towels and pillow after a call was made. Workout room lacked treadmills (a staple). We expected more from a downtown hotel. Front desk help, breakfast help, and valets were all fantastic and helpful!!

Leisure Family

2/10

Poor

20 Dec 2025

Dave

Freezing cold in Chicago that week and the shower couldn’t even steam up the bathroom. Lukewarm showers are no fun.

Leisure Family

6/10

Pleasant

19 Dec 2025

Wendy

Check-in process was slow and I had already prepaid for the room. Lobby had stained carpet. The room we got was a Corner room with windows on two sides and a city view. Unfortunately, the windows were
Frozen over so we could not even see out of the windows. Because of this, we had to keep raising the temp to keep the room
Warm.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Michelle

Rooms were spacious.

10/10

Exceptional

15 Dec 2025

Florence

Limited breakfast options. Clean, great location.

Leisure Family

10/10

Exceptional

10 Dec 2025

Beth

Everything nice. Only comment would be seating in breakfast area needs repaired and doors need repainted or cleaned leading to the rooms. All in all a lovely place

Partner

10/10

Exceptional

08 Dec 2025

Jessica

Everything was amazing!

Leisure Family

10/10

Exceptional

23 Nov 2025

Halah

Fresh breakfast

Friends_and_family Family

8/10

Excellent

22 Nov 2025

David

The breakfast offerings were underwhelming. I've seen a much better selection at worse places.

A final comment - the bed in our room was not comfortable. It was old and probably overdue for replacement. Otherwise, the hotel and staff were great.

Business Family

8/10

Excellent

20 Nov 2025

Cathleen

Friendliness of staff

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Brianna

Great location, helpful staff, updated rooms with nice view

Leisure Partner

10/10

Exceptional

16 Nov 2025

Jake

We were vary happy with our stay and will be looking to stay here when we visit in the future. Thank you!

Family

10/10

Exceptional

13 Nov 2025

Jennifer

Our cleaning lady was Semira she was awesome !!! Every time we went to breakfast she said I’ll do your room next and was always nice we stayed 7 days . The hotel breakfast in the lodge was so awesome the eggs were so fluffy ! Workers were amazing !! It was quiet and comfortable yes you hear horns or sirens sometimes but nothing that bother us . Front desk was very polite and courteous also . We just had to walk across the street to hospital everyday for the week .

8/10

Excellent

05 Nov 2025

nikita

Staff was nice always picked up on the first ring was close to everything.My only issue was the water hot went out several times during our stay and no update.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Brady

Yes

10/10

Exceptional

26 Oct 2025

Lauren

Great stay! Very convenient to Downtown area! Plenty of transportation and walkability!

Leisure Partner