Hotel Lincoln

United States , Chicago - IL
CHICAGO, 1816 N Clark Street
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100 reviews shown

10/10

Exceptional

14 Mar 2026

William

Great botiqye hotel

10/10

Exceptional

13 Mar 2026

Duane

Cool place

Partner

8/10

Excellent

09 Mar 2026

Jesse

Staff

Self

10/10

Exceptional

08 Mar 2026

Rachel

Very nice place

Self

8/10

Excellent

08 Mar 2026

Becky

The location is amazing. The staff bends over backwards to create a great experience for their guests.

8/10

Excellent

01 Mar 2026

JoAnn

Room was clean. Staff friendly. Wish they had mini fridge in the room.

Partner

8/10

Excellent

01 Mar 2026

Christa

Clean room, updated everything. Only issue is the air conditioner/heater was very loud. Also, I'm a bath person in the winter and there was no bathtub. Other than those things, loved it!

Self

10/10

Exceptional

01 Mar 2026

Mark

It was almost like they were taking reaponsibility for making sure our 46th wedding anniversary was special.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

charlotte

Cool retro hotel with a great rooftop bar. But the rooms and. Common spaces are pretty tired.

Self

10/10

Exceptional

28 Feb 2026

Aidamaris

The hotel staff was great. We had the best time.

Family_with_children

8/10

Excellent

24 Feb 2026

Drew

The location cannot be beat. The rooms were in terrific shape for the age of the building and well-kept. The staff was very kind and efficient.

10/10

Exceptional

22 Feb 2026

Andrea

10/10

Exceptional

22 Feb 2026

jill

Liked the drink coupons
Comfortable bed.

Family

10/10

Exceptional

18 Feb 2026

Allan

great location

Partner

10/10

Exceptional

17 Feb 2026

Theodore

Updated room

Partner

10/10

Exceptional

17 Feb 2026

Jim

Great location, friendly and helpful staff, and a great rooftop bar. Walls were a little thin, but it’s an old building. I will likely return as I have a friend who lives nearby.

Self

10/10

Exceptional

16 Feb 2026

Sharon

Great location, clean room, and good food at the roof top bar.

Leisure Partner

4/10

Poor

08 Feb 2026

Felicia

Parking is $75/night. Room was a little run down. The bathroom door didn’t close all the way. One of the blinds was broken/ wouldn’t close. But great location

10/10

Exceptional

08 Feb 2026

Jennifer H

Good location

10/10

Exceptional

06 Feb 2026

Elyse

Really clean, conveniently located! I would call ahead and ask about parking we were a little confused when we got there. But it all worked out!

Leisure Family

10/10

Exceptional

03 Feb 2026

John

Staff is wonderful. Rooms are clean and comfortable. The location can't be beat.
We've stayed here several times and have never been disappointed.

Leisure Friends

10/10

Exceptional

02 Feb 2026

Julie

Wonderful room and great staff

10/10

Exceptional

28 Jan 2026

Kelly

Clean and delightfully soundproof.

10/10

Exceptional

27 Jan 2026

Andrea

Overall experience was fabulous ~ beautiful property!

10/10

Exceptional

25 Jan 2026

Lesley

Beautiful hotel corner room right near Lincoln Park Zoo and views of Lake Michigan.

Leisure Family

6/10

Pleasant

24 Jan 2026

Elizabeth

People were helpful and I got in one of the renovated rooms which was nice, but the air was blowing and it was hard to control the temperature, and the sliding door fell off it’s hinge. It’s my second time staying here and the highlights are roof bar and location. Facilities are just tired and not great - even the renovated rooms. If you’re going to stay here be sure to ask for one of the renovated rooms.

Business

10/10

Exceptional

23 Jan 2026

Karin

It nestled in a great location. I would stay here again. Tip: I booked a SpotHero to park for half the price the hotel was going to charge for the same parking lot.

Partner

10/10

Exceptional

18 Jan 2026

Anne

We enjoyed our stay! It was very close to where our daughter lives and very walkable and accessible to everything!

10/10

Exceptional

18 Jan 2026

Charles

Yes

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Julie

My daughter lives in a an apartment next door so I have stayed here a few times and the staff, particularly Daniel have always been friendly and accommodating. Thank you.

Friends_and_family Family

4/10

Poor

05 Jan 2026

Chad

Staff was great tying to accommodate, but rooms are very dated, and worn. Beds not comfortable, old and worn out.

Heat didn't work and changed rooms. Second room wasn't much better cycling on and off. Didn't stay around the second night because of temps.

Restaurants are very nice.

Leisure Partner

10/10

Exceptional

04 Jan 2026

James

Great

Partner

6/10

Pleasant

01 Jan 2026

Yonglan

First, the front desk gentleman who checked us in, as well as the woman working with him on the evening of December 26, were friendly and helpful. The rooftop bar is pleasant too—though since we don’t drink, we returned three of our four complimentary tickets when checking out. The location is decent, not far from the water.
Now the rest. At around $200 per night during the Christmas season, plus $39 per night for parking some distance away, the room was a letdown. It was small, dark, dated, and tired-looking. The queen bed had an uneven mattress, the headboard was essentially a piece of fabric hanging on the wall, and the bathtub had unpleasant chips. Not great, but we accepted it as holiday-season reality.
What we could not accept was the air conditioning. It didn’t run—it roared, loudly and unpredictably, making normal conversation difficult. Sleeping required turning it off, which led to a fun overnight cycle of too hot, then too cold, and sleeping dressed.
Despite all this, I was prepared to write a positive review—until 5:30 a.m. on our second morning, when the alarm clock (which we did not set) went off. Same room, two nights. No alarm the first morning. Surprise alarm the second. While we regret not leaving a housekeeping tip (we only had $100 bills), an unrequested 5:30 a.m. wake-up call feels like an unusual response.
Dear management: consider removing alarm clocks as we all have phones. And future guests—come prepared. Surprises here may arrive before sunrise.

Partner

6/10

Pleasant

31 Dec 2025

Lisa

The beds were not comfortable and the heater kept cycling on and off all night.

Leisure Family

10/10

Exceptional

31 Dec 2025

Meridith

Nicely renovated

6/10

Pleasant

28 Dec 2025

Fran

Courteous staff.
Room greatly in need of remodel

Friends_and_family Family

2/10

Poor

27 Dec 2025

Jeffrey

The electricity only worked on one side of the room. Had to beg three times to get our room cleaned. Television was lacking channels and the channels it had no sound. The towel rack was broke. The carpeting was old. No refrigerator.No communication.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Sean

Front desk and valet were excellent. Quick check in.

6/10

Pleasant

21 Dec 2025

Jennifer

The heater units in the room were quite loud. The room itself was older, but charming and very clean, with a great view of the park.

What was disappointing was the level of service. While I struggled to load several suitcases into my SUV with my elderly mother beside me, the doormen sat on their phones, occasionally looking up but not offering assistance. The front desk staff were polite but disengaged, and interactions felt flat and robotic.

I have lived in Chicago on and off for several years and rarely feel the need to leave a negative review, but in this case the staff seemed very young and/or not adequately trained in hospitality. With better attention to guest service, this property could be much improved.

Business_and_leisure Family

8/10

Excellent

21 Dec 2025

John

Clean room with nice view of Lincoln Park, a bit noisy heater in middle of night.

Partner

8/10

Excellent

21 Dec 2025

Barbara

Staff was great. Location is lovely.
Room was just okay. Broken, mismatched window treatments and ugly decor. I stayed at Hotel Lincoln in Feb. 2020 and the room decor was beautiful! What happened?
Please equip rooms with decent coffee makers. The one in room 1203 was terrible - no directions and tiny little barely-decent-cup-sized portions. Not everyone uses single serving Kureigs and knows how they operate.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Perry

The room was small but well appointed. Thin walls allow you to hear neighboring rooms clearly. Nice roof top bar

10/10

Exceptional

19 Dec 2025

Claudia

Staff was very welcoming. The room was above my expectations. A lot of room, clean, and comfortable.

Leisure Family

10/10

Exceptional

16 Dec 2025

MARIA

Clean room and convenience

Leisure Family

10/10

Exceptional

15 Dec 2025

FRED

Yes

6/10

Pleasant

15 Dec 2025

Amy

The furnace was noisy, off and on all night.

Self

8/10

Excellent

14 Dec 2025

Patricia

The room was nice,, most of the outlets don’t work so had trouble charging the phone ,, and the room phone never did work to even call the front desk!

Leisure Family

8/10

Excellent

13 Dec 2025

Mike

The newly remodeled rooms are much blender than they used to be with their old design. I’m very happy to see the restaurant downstairs is open.

Leisure Pet

8/10

Excellent

09 Dec 2025

Karen

It was a really nice hotel and the staff was nice as well but the door to our room wasn’t great. The hallway lights came thru the side of the door and lit up our room which made it hard to sleep. There also wasn’t much storage area for clothes and the bathroom didn’t have much counter space. Not sure if we’d stay there again.

Leisure Family

10/10

Exceptional

08 Dec 2025

TIMOTHY

Great service and room

8/10

Excellent

07 Dec 2025

Renee

nice stay -- a little \"worn\" but staff nice

6/10

Pleasant

04 Dec 2025

Samantha

Room was small. Bed was a glorified futon. Old room with a crappy renovation.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Lillian

Great

Leisure Partner

10/10

Exceptional

03 Dec 2025

Mark

The room was clean. Only one issue - on the day we were checking out there was no hot water.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Mary

Really a 3.5 because the location and view (over the Lincoln Park zoo and the lake) made up for a lot of little issues. The room was clean and comfortable for the price, although it did show its age. The wifi and TV on our floor never worked, the smoke detector started chirping at midnight, and no one ever answered the front desk phone (over 3 days); yet the response I got when I mentioned these things was \"OK, got it\" or \"it must have been the battery.\" It felt like the staff, though nice people, were not well-trained or adequately supported. Since we love the area (and the rooftop bar) we would stay again, but would hope that Hyatt would invest a little to iron out some details. We did appreciate being allowed a late checkout on our last day, plus great responsiveness from housekeeping.

Leisure Family

10/10

Exceptional

30 Nov 2025

Lisa

This is a very charming hotel with great staff and an excellent location

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Jenifer

Staff who checked us in was great-very friendly. Room was pretty nice, but right between the elevators.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Deb

Great location easy access to many want to see! Open market across the street 2nd City Comedy around the next block.

10/10

Exceptional

27 Nov 2025

Mark

Great service

10/10

Exceptional

25 Nov 2025

Christina

Excellent team, carpet had a weird cleaner smell, but otherwise was fine.

6/10

Pleasant

25 Nov 2025

Cali

Rooftop was closed, sat in a chair in room that was completely wet and soaked pants.

Partner

4/10

Poor

25 Nov 2025

Joan

Original room wasn't ready at check in or an hour later. Next room had a noisy heater. The heater didn't work at all in the next room.

No refrigerator in the rooms.
The whole place needs updating and a deep clean.

Won't go back.

8/10

Excellent

23 Nov 2025

Antje

Good room, good bed, nice style. Bathrooms could use an upgrade: large room but no vanity space. Shower was only lukewarm with limited water flow.

Leisure Partner

8/10

Excellent

21 Nov 2025

DAVID

The staff was friendly and accommodating. The rooftop bar was nice. The rooms could use a little updating. Great location!

Friends_and_family Friends

4/10

Poor

19 Nov 2025

Lauren

Wifi in the room did not work. Two of three staff made no effort to try and correct the situation. Staff never answered front desk phone after trying ten times. Tv in room didn't work. Hair in \"clean\" washcloths. Very noisy, run down room. Upgraded room did not have cups for coffee.

Self

8/10

Excellent

14 Nov 2025

Kurt

Awesome.

Business

8/10

Excellent

13 Nov 2025

Charles

Clean room. Small bath. Should have better sheets. Convenient location.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Eric

All good

4/10

Poor

10 Nov 2025

Robert

While the recently renovated room was nice we were disappointed that there were no glasses or bottles water. One of the bathroom doors would not stay shut and there was a tear in the duvet cover. We also noticed that house keeping didn’t vacuum our room. I was also disappointing to order an $18 cocktail and $20 glass of wine only to be served in a plastic cup(rooftop bar). We most likely will return and hope the room will be better equipped.

Partner

6/10

Pleasant

29 Oct 2025

Karen

air conditioning was really loud, rooms need updating, rooftop lounge was rented out for a private party.

Leisure Family

10/10

Exceptional

28 Oct 2025

Karen

In town for a wedding. Enjoyed J Parker rooftop bar and especially Patrick, who was very personable and a great asset to your staff. The reception was at J Parker and we had a great time. We got upgraded when we checked which was very nice.

Friends_and_family Family

2/10

Poor

25 Oct 2025

Kiera

Horrible hotel, would never recommend. They gave us a bizarre room in between two elevators, when we went down and asked for the room we had booked they said they were trying to do us a favor giving us the other room since ours wasn’t ready yet (mind you this is 5 PM- so 2 hours after check in). Staff then just walked to the back and come back 10 minutes later, just hands us a key to a new room, which was vile. Dusty, dirty, hair in the bathroom.

Also- Elevator was tiny and buttons don’t work for the 11th or 12th floor. No refrigerator in the rooms, no hook or rack to hang towels. And another guest was explaining to them that while his room key worked, anyone could open his door without a key and the staff did not seem worried or bothered by that. Skip this hotel entirely!

4/10

Poor

23 Oct 2025

Tracy

Where to start? How about mold in the bathroom. Or maybe the window units that made horrific sounds all night. Or the beds that look and feel like cardboard.

We tried two different rooms, ya know due to the mold. Every room has its own problems.

The rooftop bar is beautiful. The lavender vanilla latte, amazing.

Friends_and_family Friends

8/10

Excellent

20 Oct 2025

Connie

Brighten up rooms, dated and dark

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Gail

I needed a hotel near my house while repairs were being done. Staff was extremely friendly and helpful. Great location, pleasant views and funky-artsy vibe. There are some updated rooms, but I did not have one of those. Very small, basic room and bath. The only chair was a desk chair. The queen bed took up most of the room. Bath could use more counter soace and grab bars in the tub area for safety. It’s ok if you won’t be in the room much and plan to be out enjoying the major city park across the street, the Old Town neighborhood, Lincoln Park Zoo and access to Mag Mile. The top floor bar has a spectacular view with interesting decor, but consistently bad food. In general, food choices in the hotel are limited, but there are lots of good restaurants nearby. Don’t expect the amenities of a major hotel. Stay here for the friendly atmosphere, views of Lincoln Park and Lake Michigan as well as walkability to city attractions.

Self

6/10

Pleasant

11 Oct 2025

Brett

3 star hotel in an awesome location

2/10

Poor

10 Oct 2025

Brian

Lots and lots of mold

The room I was checked into had a musty smelled and mold all over the ac unit. I complained and was moved into an upgrade suite that was even moldier. They gave me a refund, and I ventured out to find a new hotel very late at night. Mold is a serious health hazard and it’s absolutely wild that their cleaning staff doesn’t address it.

Self

4/10

Poor

07 Oct 2025

Michael

No food options for breakfast. The coffee shop had no food options and the on site restaurant does not open till 4pm. Rooftop bar cosed for private events and otherwise opens at 4pm as well. If you stay here you will need to leave premisses for anything other than dinner.

Partner

8/10

Excellent

06 Oct 2025

Susan

Stayed in this hotel for family living in Old Town

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Randall

Hotel’s a little tired, but awesome location and cool roof deck.

Leisure Partner

6/10

Pleasant

05 Oct 2025

John

Definitely cheap on amenities. Old elevators at this location always make getting to your room a task. One was out of order, which wasn’t their fault but every time I stay here it’s always a big wait for the elevator. Staff slightly rude at one point. Had a few other minor issues but overall just not worth the price.

Friends_and_family Family

2/10

Poor

02 Oct 2025

MARWAN

Be aware of the extra fees they charge and it’s in the fine print (hidden fees)

6/10

Pleasant

02 Oct 2025

Raymond

Not to close.

Leisure

8/10

Excellent

01 Oct 2025

Crystle

Extremely walkable area of the city. The hotel gives a boutique experience with tons of options for food and entertainment. Staff was kind and hospitable.

Leisure Friends

8/10

Excellent

30 Sep 2025

Abraham

Nearby shops and restaurants!

6/10

Pleasant

28 Sep 2025

William

Room was small. Corridor was dirty.

10/10

Exceptional

27 Sep 2025

Rodney

Great location! Right across from Lincoln Park and walking distance from restaurants and bars.

Leisure Friends

6/10

Pleasant

26 Sep 2025

Chrissa

Fantastic location by the park, great neighborhood, convenient to buses and downtown. Disappointed by our booking experience - we were not given the room we booked (and paid more for, and called ahead to make sure it was showing up properly in Hyatt's system), and no one mentioned the downgrade until we looked at the room and then inquired, as though they hoped we wouldn't notice. That left more of a bad feeling for me than the downgrade, to be honest. Clearly overbooking is a problem at this property (per other reviews). Other than that uncomfortable encounter, staff was very nice. Our room was very clean but felt a little underfurnished. Hotel restaurant was pleasant, in-house cafe had great pastries and good coffee but not much else, cool rooftop bar area seems to be run more like a club, with bumping music and a disaffected door guard -- did not feel very welcome up there. Lots of potential for this property to be a great place if a few things were done a little differently?

Friends_and_family Family

2/10

Poor

25 Sep 2025

James

We had to move 3 times into different rooms!! 1st we paid for a king and got a double bed, 2nd the room had such a strong smell of smoke, we had to move !! 3rd room appeared to be recently renovated but ( the shower did not drain ) they did have it cleaned out, and we stayed. Prices are way too high for everything !!

Leisure Partner

6/10

Pleasant

23 Sep 2025

Cormac

Had to wait until 15.25 to check in! Room not ready!

Leisure Partner

6/10

Pleasant

22 Sep 2025

vjollca

The hotel itself is run down - lots of dust in the room - bathroom is very small & shower head was low - so if you are tall you need to bend way down. It was noisy - as beeping outside all night.

Leisure Partner

8/10

Excellent

22 Sep 2025

Lena

It was a great place but the rooms could use some updating. My bathroom had some mold on the ceiling above the shower. Great area though-right across from Lincoln Park
Beautiful views

Leisure Partner

4/10

Poor

17 Sep 2025

Peter

Check in was rough. Did not care for the overall stay much. Awkward and clunky process

Leisure Partner

4/10

Poor

17 Sep 2025

Thomas

Dirty, outdated, tv didn’t work, no fridge.

Leisure Family

2/10

Poor

17 Sep 2025

Lisa

housekeeping- no towels,poor service. dirty hall ways

10/10

Exceptional

16 Sep 2025

Suzanne

Loved the unique decor and the rooftop terrace

2/10

Poor

15 Sep 2025

So much to say. So little space. The place needs some serious updating. Really!! Compounding that, our room had a soaked wet floor. The front desk clerk was probably the worst ever experienced. After checking in and handing us our keys, ten minutes later when we returned to inform of the wet floor, he insisted we show a picture ID (again!)
Topping it off, one nice advertised amenity is the rooftop bar. Nope! Not available. Closed 100% for an event. No reason to return. The hotel ratings are way overrated.

4/10

Poor

14 Sep 2025

supreeth

It’s very old, they give older rooms if you book thru Expedia

Business

10/10

Exceptional

12 Sep 2025

Curtis

Enjoyed the park view from both the room and the rooftop bar.

Leisure Family