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The Willows

Chicago - IL · United States

555 W Surf StView location

8.6/10Excellent1,011 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.6/108.6
Condition8.2/108.2
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Willows

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Lincoln Park - 0. 5 km / 0.

3 mi- Briar Street Theatre - 0. 8 km / 0. 5 mi- Lake Michigan - 1. 1 km / 0. 7 mi- Vic Theatre - 1. 2 km / 0. 8 mi- Peggy Notebaert Nature Museum - 1. 3 km / 0. 8 mi- Lincoln Hall - 1.

Read more about this hotelShow less

4 km / 0. 8 mi- Lincoln Park Zoo - 1. 8 km / 1. 1 mi- DePaul University-Lincoln Park - 1. 9 km / 1. 2 mi- Wrigley Field - 1. 9 km / 1. 2 mi- Armitage Avenue - 2. 1 km / 1.

3 mi- North Avenue Beach - 2. 1 km / 1. 3 mi- Park West - 2. 2 km / 1. 3 mi- Second City - 2. 8 km / 1. 7 mi- Steppenwolf Theatre - 3 km / 1. 9 mi- Chicago History Museum - 3.

1 km / 1. 9 mi. The nearest airports are: Chicago Midway Airport (MDW) - 26. 5 km / 16. 5 mi Chicago O'Hare Intl. Airport (ORD) - 26. 4 km / 16. 4 mi Chicago, IL (PWK-Chicago Executive) - 38. 7 km / 24.

1 mi The preferred airport for The Willows Hotel is Chicago O'Hare Intl. Airport (ORD). With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. This boutique hotel is 2. 8 mi (4.

5 km) from Michigan Avenue and 3. 8 mi (6. 2 km) from Chicago Riverwalk.

With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.6 mi (5.8 km) from Chicago Riverwalk.

Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Concierge
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Nearby parking fee: USD 26 per day (300 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Romanian

    Spanish

Nearby attractions

Lincoln Park 0.5 km / 0.3 mi
Lake Michigan 1 km / 0.6 mi
Vic Theatre 1.3 km / 0.8 mi
Lincoln Hall 1.4 km / 0.9 mi
DePaul University-Lincoln Park 1.6 km / 1 mi
Lincoln Park Zoo 1.8 km / 1.1 mi
Theater Wit 1.8 km / 1.1 mi
Park West 2 km / 1.2 mi
Wrigley Field 2 km / 1.2 mi
North Avenue Beach 2 km / 1.3 mi
Second City 2.8 km / 1.7 mi
Chicago History Museum 2.8 km / 1.7 mi
Montrose Harbor 4.2 km / 2.6 mi
State Street 4.2 km / 2.6 mi
Oak Street Beach 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 55
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Fireplace
Show 14 more facilities & services
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Willows

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    The Willows

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Willows

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Willows

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Willows

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Willows

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Willows

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Willows

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    The Willows

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    The Willows

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Willows

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    The Willows

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Willows

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Willows

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    The Willows

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    The Willows

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    The Willows

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Willows

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    The Willows

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    The Willows

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    The Willows

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    The Willows

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    The Willows

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    The Willows

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    The Willows

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Willows

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Willows

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    The Willows

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    The Willows

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The Willows

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Willows

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    The Willows

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Willows

8.6
Excellent
1,011 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Thomas R
This is a nice day. The the room reminds me of my bedroom with an en suite attached of course it was just me staying there this time. A bigger room is probably different. Good cookies in the evening. I came back after being out all day and it was nice to get some coffee and cookies freshly made.
8/10
Excellent
21 Jul 2026
Callie
Staff was very friendly and helpful. Discounted parking nearby was a plus!
Partner
8/10
Excellent
21 Jul 2026
Lisa
Parking was easy, secure and a good price. Convenietly located close to The Willows. Friendly, helpful staff.
Friends_and_family Family
10/10
Exceptional
21 Jul 2026
Drew
The hotel was excellent, especially from a historical standpoint. We really enjoyed the cold water after walking most of the day around downtown Chicago so that was an added plus and the coffee was really good in the morning too. The only real downside is that the fitness center was not on site and it was advertised that there was a continental breakfast and there was no breakfast at all. The room was very spacious and the beds were very comfortable.
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Turner
Staff were always very friendly and helpful - great setup - rooms very clean
Family_with_children
10/10
Exceptional
18 Jul 2026
Chris
As advertised. Would recommend for anyone staying in the area.
Partner
10/10
Exceptional
17 Jul 2026
Robert
If you're travels to Chicago take you to the north side, this is spot to consider. Close to just about everything, easy unload baggage, very close not-expensive parking structure 300' away, nearby restaurants and a Scottish pub around the corner with a huge single malt list. What could be better! Between the Loop and Wrigley Field.
Partner
10/10
Exceptional
17 Jul 2026
Kevin
Very nostalgic.
Partner
10/10
Exceptional
16 Jul 2026
Christine
Friendly staff, great location, easy public parking very close and easy walking distance to several restaurants and entertainment venues.
Friends_and_family Family
8/10
Excellent
16 Jul 2026
Anne
Great location… but bathroom not updated, cracked tile by tub, no bathroom fan so warmth from shower went into room. Did not refill the mini fridge daily.
Partner
10/10
Exceptional
15 Jul 2026
Kim
Everything was clean & fresh, and the beds were extremely comfortable. The hotel was a safe & easy walk to Wrigley Field for us, which made our trip very enjoyable.
Friends_and_family Friends
10/10
Exceptional
14 Jul 2026
Sara
Great hotel, perfect area.
Family
10/10
Exceptional
14 Jul 2026
Scott
Great boutique historic style hotel. Perfect location to walk just about anywhere within a mile. We walked to beach, wrigley and food. Parking is easy nearby on roof garage. Staff was extremely nice.
Friends
8/10
Excellent
08 Jul 2026
Pamela
Room felt damp. Not many amenities
Friends_and_family Family
6/10
Pleasant
08 Jul 2026
Allison
Some spaces look like they could use touchup and rehab but overall a cute little boutique hotel. Staff was always friendly and helpful. Love the coffee in the morning another nice touch would be maybe some pastries or muffins something simple to grab and go.

The biggest complaint is we were on the second floor on the right side and faced the parking garage and the blinds did not block out the lights. And the noise. I don’t know if people are just loud or the door slam shut but at 3 AM midnight multiple times it’s very easy to hear people in the hallway and Doors opening and closing.
Family_with_children
6/10
Pleasant
06 Jul 2026
Donald Keith
Conveniently located in the Lakeview East neighborhood on a quiet street. The price was a bit steep for what I received. Small room with a window-unit A/C. I even received a discounted price and felt that the cost to value wasn't quite there. If you need a place to sleep and you don't have a choice to drive 10 minutes drive from other options, this will work.
Self
10/10
Exceptional
05 Jul 2026
Geralyn
Close to restaurants and shopping
Partner
10/10
Exceptional
05 Jul 2026
Jeffery
Close to everything in the Lincoln Park area! Would definitely stay again.
10/10
Exceptional
03 Jul 2026
Daniel
The location is wonderful within walking distance of Wrigley Field, Lincoln Park Zoo and the restaurants on North Broadway. The staff was efficient and knowledgeable.
Family
10/10
Exceptional
02 Jul 2026
Keith
My son and I were very pleased with The Willows Hotel! It was very cute and the staff was friendly! We had a room with two queen sized beds. I was very impressed there were ceiling fans over each of the beds. We had all of the amenities that we needed. We did not require maid service during our visit, but we were able to get additional towels when we needed them.
Friends_and_family Family
6/10
Pleasant
01 Jul 2026
Michael
Great location, rooms are old and bathrooms are terrible.
Family_with_children
10/10
Exceptional
30 Jun 2026
Glenn
The staff were exceptionally helpful and courteous.
10/10
Exceptional
29 Jun 2026
Kelsi
Staff were friendly and welcoming! The room was larger than expected and stocked with drinks, snack, and a menu with pricing. Everything was clean and toiletries were stocked. Very kitsch and fun decor in the rooms and common spaces. Convenient parking options nearby.
Friends
10/10
Exceptional
26 Jun 2026
Melissa
Love this place. I stay here every time I have to go to Wrigley..
Business
10/10
Exceptional
25 Jun 2026
OHKAWA
This hotel is traditional, old style in room, bed and utilities. But it nice enough to be cleaned. Location is excellent near cafes, restaurants and supermarkets.
Self
6/10
Pleasant
25 Jun 2026
Noah
The location of the WIllows Hotel is fantastic. It is in a vibrant part of Chicago, near the lake with many restaurants and cafes and businesses nearby. The staff were very friendly and helpful. The property itself, while charming and old, is also very tired and is in need of renovations to justify the price of a room.
Family
10/10
Exceptional
24 Jun 2026
Michael
Loved staying here. Staff was wonderful, rooms were great, and it's a great location for going to see the Cubs at Wrigley. Would book again.
Partner
4/10
Poor
23 Jun 2026
Florian
The only good thing about this Hotel was the location.
Family_with_children
10/10
Exceptional
22 Jun 2026
Miguel
Great service, free cookies in the evening in the lobby, pretty accesible location while still being quiet during the night.

Be warned they don't do housekeeping everyday, but it can be requested at the desk.
Friends
10/10
Exceptional
21 Jun 2026
Mariana
Perfect location
Partner
10/10
Exceptional
20 Jun 2026
Wendy
Great location, super clean, and cozy. Perfect for a weekend visit😊
Partner
10/10
Exceptional
19 Jun 2026
Mary Helen
The hotel was old but very well maintained. It had a quaint atmosphere. I would definitely stay there again.
Family
10/10
Exceptional
15 Jun 2026
tiffany
We loved the location! We were able to walk around and feel safe and walked to wrigleyville.
Partner
6/10
Pleasant
14 Jun 2026
Tad
I was not aware that my room was not larger than two feet on each side of a twin bed. Very disappointing when I saw another room I paid the same price for that was nearly twice the size. We had to put our suitcase on the minibar. Maybe okay for one. Great service, especially attentiveness from the staff.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Tiffany
So cozy. We felt like we went back in time. And very clean!!!
Partner
8/10
Excellent
12 Jun 2026
Emily
Great location for Cubs games or concerts at Wrigley.
Partner
10/10
Exceptional
10 Jun 2026
Brea
Mostly a very nice staff. Property was great.
Friends
8/10
Excellent
10 Jun 2026
Brenda
The room was smaller than expected. I won't book that size again! The staff checking us in was less than friendly, but the rest of the staff were very nice. They keep ice water stocked in the lobby, which was great! There were also fresh baked cookies one afternoon.
Partner
8/10
Excellent
09 Jun 2026
Christy
Nice room. Our toliet was a problem but overall, great room and stay.
Family
10/10
Exceptional
07 Jun 2026
carol
Love this property - great location, and very nice & helpful staff.
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Travis
Very small room - no restaurant or bar on site. Very close to lots of shops.
Self
10/10
Exceptional
06 Jun 2026
Jacqueline
Excellent would stay again if I need to be in DePaul Lincoln village
8/10
Excellent
06 Jun 2026
David
The cleanliness was actually pretty good. The building is a repurposed apartment building so room and layout could be better. Overall our stay was very pleasant. Close to small restaurants. Parking available in public parking building one block away.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Mara
Wondaful stay
Self
10/10
Exceptional
01 Jun 2026
Shannon
Room was small, but if you are just using it to sleep, it is great! Staff were friendly and present, lobby was inviting, and location was perfect.
Partner
6/10
Pleasant
29 May 2026
Anne Marie
Great location, great staff, comfy beds. Rooms and common areas are dated ...
Family
6/10
Pleasant
27 May 2026
Scott
The bathrooms are overdue for a redo. Grout in the tile floor does not seem to be able to get clean anymore. Bathroom was very small as well, difficult to maneuver in without shutting the door. Other fixtures in the hotel were in need of repainting. And the shades in the rooms barely kept out any sunlight.
Family
8/10
Excellent
27 May 2026
David
Friendly staff and great location. Very clean but the finishes are tired and heavily worn. Past time for a refresh.
8/10
Excellent
26 May 2026
Kerry
Fantastic location and helpful staff!
Family
10/10
Exceptional
26 May 2026
John
Close to everything and my destination.
Partner
8/10
Excellent
26 May 2026
McQuinn
The hotel is in a great location and the staff were incredibly helpful. The room was large and clean but slightly dated. If you are looking to stay in Lincoln Park, I highly recommend the Willows Hotel.
Partner
8/10
Excellent
25 May 2026
Tom
I enjoyed my stay. The staff was incredibly nice and assisted me with directions.
Self
10/10
Exceptional
20 May 2026
Tonya
Love this cute little hotel!! Close to lots of yummy restaurants and walking distance to Lincoln Park zoo and Wrigley.
Family
6/10
Pleasant
20 May 2026
Jeffrey
Overall 3 stars is the best I can do. Overpriced - but still the cheapest rooms around the area. Basic \"dark\" room. The shade for the only window in the room had one small tear. Rooms on the first floor look out into a parking lot with people walking around, so best not to open it. Carpet was ok with a few rips here and there, but were sewn. No exhaust fan in the tiny bathroom. Nice location - take a right out of the hotel entrance and walk straight to the lakefront for exercise and sightseeing. Wrigley field 1 mile walk north. Plenty of restaurants and a grocery store - Mariano's short walk. Mini fridge was stacked with approx. 20-25 hard liquor, soda and craft beer available for sale. You must empty the entire refrigerator to put your refrigerated items in and restock. Oh! snacks to buy covering the counter and small desk. I earned a free bottle of wine shown right on the Expedia receipt \"1 Free bottle of wine per stay\" never offered or received it at check-in. I don't drink wine, so not an issue. However, if you earned a bottle of wine - don't forget to ask for it because the front desk either does not know of the free gift or wait for you to ask. Bring Expedia receipt for proof.
Self
10/10
Exceptional
19 May 2026
David
This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot
6/10
Pleasant
18 May 2026
Shannon
Room was very clean. But hotel is very old.
Self
10/10
Exceptional
18 May 2026
Jonathan
Very friendly staff, clean room, amazing location.
Friends_and_family Friends
8/10
Excellent
17 May 2026
Gerald
Fine
Self
8/10
Excellent
12 May 2026
Jim
There is a convenient parking lot (not free) close to the hotel.
Not sure about air conditioning - probably does not have.
Friends
10/10
Exceptional
11 May 2026
Kimberly
Enjoyed are stay. Will definitely be back!!!
Family
10/10
Exceptional
10 May 2026
Nino
Room was very clean, location is convenient.
Friends_and_family Friends
8/10
Excellent
09 May 2026
Teresa
Carpet it’s very old but room clean parking garage across the street not bad price
Eric who work on front his amazing and helpful
Need 2 night to stay but decided 2 more
8/10
Excellent
08 May 2026
Chandler
Front desk was very helpful. Wifi worked just fine for work calls. Hotel is older, but kept clean.
Family
8/10
Excellent
03 May 2026
Staucia
The room was difficult to stay cool. The hotel is in a perfect location, close to restaurants & bars. We walked to Cubs game!
Partner
10/10
Exceptional
30 Apr 2026
Daylynn
Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)
Partner
6/10
Pleasant
28 Apr 2026
Thomas
First room was not cleaned at all. Second room moved to had hidden leftovers in the fridge. Also charged for 2 beers we did not drink.
Partner
10/10
Exceptional
27 Apr 2026
Barb
A warm and friendly Hotel nestled in The lincoln park suburb. A quiet enviroment and wlkable to many eateries and stores
10/10
Exceptional
23 Apr 2026
Becca
This charming, vintage hotel was exactly the stay of our dreams. It's a great price in a wonderful neighborhood. The staff was so kind and they even had cookies out in the lobby during the day. I'm thankful a hotel like the Willows exists in Chicago, staying there made our visit that much better.
Friends
10/10
Exceptional
19 Apr 2026
Heidi
The staff was stellar and very helpful in assisting us with checking our bags before we checked into our room.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Melissa
Very quaint boutique hotel in a very quiet residential neighborhood. Staff was very friendly and helpful, always greeted us when we came in. Easy walk to all kinds of shops and restaurants. Room was clean and fairly updated for an old hotel.
Partner
10/10
Exceptional
18 Apr 2026
Zhiping
Cute clean friendly
Friends
10/10
Exceptional
13 Apr 2026
cathy
Clean , excellent front desk staff
6/10
Pleasant
13 Apr 2026
Michael
Internet extremely slow at 30mb. Ridiculous for this day and age of connectivity
Self
6/10
Pleasant
13 Apr 2026
Michael
Air conditioning was noisy and wind made the louvers bang all night
Self
8/10
Excellent
12 Apr 2026
Spencer
Very friendly and attentive staff, clean but dated rooms. There is a parking garage just down the block and several restaurants, bars, coffeehouses and bakeries close by. A very centrally located option for Lakeview and Lincoln Park.
Partner
10/10
Exceptional
08 Apr 2026
Maria Teresa Argimon
Will absolutely come back! This charming, boutique hotel is the best kept secret.
Self
8/10
Excellent
01 Apr 2026
Donald
Very nice, charming place to stay. Rooms are cozy and the neighborhood is great with lots of options to walk too. Parking is impossible so you will have to use the paid garage across the street.
Family
2/10
Poor
01 Apr 2026
Stacy
The nighttime staff was the most rude and honestly scary individual ever. This hotel was a nightmare.
10/10
Exceptional
31 Mar 2026
Kimberly
Great boutique hotel. Lots of shopping nearby and lots of restaurants.
Parking is an issue but there are lots with availability and street parking
Partner
8/10
Excellent
28 Mar 2026
Rebecca
Cute hotel, but fairly noisy (radiators and squeaky floors), as it is an older property.
Water and coffee available in the lobby, but no coffee/tea machine in the rooms.
Many places to eat/drink nearby.
Parking is on the roof of a building at the end of the street.$25/day.
Friends_and_family Friends
10/10
Exceptional
28 Mar 2026
William
Everything was great.
Self
10/10
Exceptional
24 Mar 2026
Christy
Great place to stay. Very nice place and very clean. I intend to stay here again in the future.
Family
8/10
Excellent
23 Mar 2026
Steve
Staff was great, rooms were clean. Walls are very thin.
Partner
10/10
Exceptional
19 Mar 2026
Bow
The lack of central air was my main issue with my stay here. The room was hot and the cooler there wasnt very good at circulating fresh air in the room.
Partner
10/10
Exceptional
18 Mar 2026
Ren
A cozy boutique hotel in a great location! There is no designated hotel parking, although, there is a public parking structure directly across the street that’s literally a 1 minute walk away from the hotel.
8/10
Excellent
15 Mar 2026
Petra
Overall, I had a really good stay at this hotel. The room and common areas were very clean, which is always one of the most important things to me when traveling. Most of the staff were also very friendly and helpful throughout my stay. The two times I interacted with the front desk, the employees were welcoming and quick to help with any questions I had.

There was one front desk staff member who wasn’t the most pleasant, but luckily I only encountered him once. The other staff members more than made up for it with their great customer service.

The amenities were fairly limited. There was no room service, housekeeping, or breakfast available, so it’s definitely more of a basic stay. Because of that, I think this hotel works really well for a quick trip or short stay.

Overall, I had a positive experience and would stay here again for a short visit, but if you’re planning a longer stay and want more amenities, you might want to consider other options.
Friends
8/10
Excellent
13 Mar 2026
David
The only issue was that they do not make up the room or change the towels unless you request it each day. Also, they provided only two sets of towels per room but my wife likes a second towel for her hair. You can get an extra towel but you have to request it each day.
Other than that, it has a great location. The staff was friendly and it was clean. It is an older building.
Partner
10/10
Exceptional
10 Mar 2026
Michael
Kind staff and very cleans rooms.
Friends
10/10
Exceptional
08 Mar 2026
Rose
Friendly Staff, Great location!
Partner
6/10
Pleasant
06 Mar 2026
Tonia
I was surprised to see how close the bed was to the door. The room above ours was pretty noisy, it sounded like a herd of elephants stampeding around the room at different times in the night. It could definitely used some updating. The trim paint was peeling off in our bathroom. I asked at check in if I could have a late check out for Noon and the guy at the desk said that would be no problem. I received a rude call at 11:10 telling me checkout was supposed to be at 11:00am. I told her the desk last night said I could check out late and she said there were no notes of it but she did say ok, but then I felt rushed to get out of there.
Friends_and_family Family
8/10
Excellent
05 Mar 2026
Donna
The room was very clean and staff were helpful and polite. The only negative was the clanking sounds brought on by the radiator which were quite loud and obnoxious. Overall a good place to stay.
Family
10/10
Exceptional
26 Feb 2026
Emre
Room was spotless, nice and cozy.
8/10
Excellent
24 Feb 2026
helen
Such a cute and convenient spot. We enjoyed the large room and the neighborhood. Quirky decor in an historic building.
Leisure Family
8/10
Excellent
22 Feb 2026
Sally
Clean room and staff
Family
10/10
Exceptional
12 Feb 2026
Charmaine
.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Christine
Room was spotless ,
10/10
Exceptional
08 Feb 2026
Sheila
Clean. Friendly staff. Great location
Partner
10/10
Exceptional
06 Feb 2026
Leslie
Great location, clean room and welcoming hotel. Front desk staff was great and having snacks and mini bar in room for reasonable prices was awesome. We will definitely stay again.
Leisure Partner
8/10
Excellent
03 Feb 2026
Darele
When I arrived there was no heat, but the front desk person was gracious and upgraded me to a nicer room with heat.

Also, there is a misunderstanding about parking on the Expedia site. It is not near and not provided. It is a half a block walk in the dark, in the cold, with an extra charge.

The hotel itself is nice, but this is a 4 star rating due to the issues mentioned.
2/10
Poor
01 Feb 2026
Dominick
Very cold. Heating system didn’t work. Needed to bring in portable heaters. Bathroom was freezing.

They said they couldn’t move my room so I was stuck in the cold room.

Place was old and run down.
Leisure Family

Location & surroundings

The Willows
555 W Surf St, Chicago, United States

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The Willows

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