Name: Hilton Orrington/Evanston
Address: 1710 Orrington Avenue, Evanston, 60201, US

Hilton Orrington/Evanston

Chicago - IL · United States

1710 Orrington AvenueView location

50 reviews shown

10/10

Exceptional

03 Aug 2026

Yan

Room clean. Staff helpful.

6/10

Pleasant

03 Aug 2026

Ahmet

There’s nothing more off putting than going up to your assigned room and finding a completely unmade bed, with towels on the floor everyone. They need to make sure the room is actually ready before they send their guests up to their rooms.

I realize Orrington is an old (historic?) building. The A/C system was probably a later addition, but it’s noisy enough to keep you awake at night—if it’s not yours, it’s your neighbors.

The only positive point is that it’s very close to the campus. But if you can find something else that’s reasonably close, I’d skip this one.

10/10

Exceptional

02 Aug 2026

Rebecca

Lovely hotel! Staff was friendly. Room was clean and well maintained. The bed was very comfortable.

8/10

Excellent

01 Aug 2026

Phuong

The staff at hotel was friendly, respectful and responsive to our requests. The hotel is located in perfect location where we were able to walk and try different restaurants in the city using our stay.

What bothers us a bit was that our bathroom has missing shower curtain and the lounge was too not sufficiently cool down for summer day.

10/10

Exceptional

28 Jul 2026

Clint

The staff especially Sophie at the front seat was amazing. Not a single thing wrong with our stay

8/10

Excellent

27 Jul 2026

Dean

The room overall was very good. I gave 4 stars rather than 5 because our sink seemed to almost coming off the wall. It did not, but I felt that if we put any pressure on it, it would have.

8/10

Excellent

26 Jul 2026

Valerie

The hotel is in a great location, walkable to the beach and restaurants.

The staff did a good job, but were a bit understaffed.

Valet took about 20 minutes to get our car. Our room was without any towels, so we had to get them from the front desk because housekeeping wasn’t started for the day yet at 8a. The bathrooms are very small.

We recommend this hotel and would stay again.

10/10

Exceptional

10 Jul 2026

Steven

Me gustó todo , lo único es que no tenían vinos dulce solo secos

Partner

10/10

Exceptional

09 Jul 2026

Annabeth Deamer

I was in town for my daughter’s college graduation. I always stay @ the Orrington.

Family

6/10

Pleasant

06 Jul 2026

Leigh

The staff at the front desk were very nice. What I did not love about my room was that, aside from it being rather small, it was somewhat dusty and not well vacuumed. The bathroom was clean, however. Unfortunately, the bathroom was so small that it was very hard to comfortably use the toilet. And the tub was slippery and small so taking a shower was a bit difficult as well. The Orrington used to be considered one of the better hotels in Evanston, but I was not very impressed with the room.

Self

6/10

Pleasant

05 Jul 2026

John

Nice

Partner

10/10

Exceptional

03 Jul 2026

Yuka

Front desk staff are so friendly, welcoming, and helpful! The housekeeping personnel are also nice. They remembered us from our first stay back in April. The location is very convenient to restaurants, shops, and public transportation.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Thomas

Parking valet was sometimes very slow due to staffing. Room was nice but wished we could have turned the thermostat down a little lower. the control would only allow the user to cool to 68 degrees. The room felt too warm at night.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Bahar

The first room that was assigned to us was terrible; small, looked like a basement although it was on 3rd floor, had only ugly white lighting! Luckily the staff listened to our complaints and changed it immediately to a normal room. The staff was kind and polite. Our room was clean. Breakfast had a rich menu. However, there was no complimentary water bottles (we were told that the hotel ran out of water). They were being sold though.

Family_with_children

8/10

Excellent

20 Jun 2026

jiakun

去参加儿子毕业典礼，位置很好就在学校旁边，吃饭也很方便

Friends

10/10

Exceptional

17 Jun 2026

Nicole

Great location

Friends

10/10

Exceptional

12 Jun 2026

Luis Fernando

Great location

Family

10/10

Exceptional

26 May 2026

Cynthia

Great location. Convenient dining. Breakfast especially good.

Partner

8/10

Excellent

25 May 2026

Rddie

A non working fridge.

10/10

Exceptional

21 May 2026

Vijayakumar

Possibly the best place you can stay in Chicago. Awsome property and staff

10/10

Exceptional

19 May 2026

Mathew

It was clean and the people were friendly

10/10

Exceptional

11 May 2026

william

The Hilton Orrington is a great place to stay when visiting Northwestern. The location is ideal, the amenities are plentiful and the valet parking is very convenient. I will stay here again for my next visit.

Friends_and_family Family

4/10

Poor

08 May 2026

lora

We had stayed at this hotel about 5 years ago and it was incredibly worn and the service was poor at best-and I swore I would never go back. I learned they had updated the hotel -so I figured I would give it another chance- as there are so few options in Evanston during parents weekend etc. Unfortunately, it was just like putting lipstick on a pig- maybe they painted and got new bedding but it is still old and dilapidated - the bathrooms are yucky. The service was fine and we did like they have a little snack bar downstairs - but the room was disappointing.

4/10

Poor

05 May 2026

Johnny

We came on a work trip for our client with a disability to see the Cubs game. We booked two rooms, asked for adjoining at booking, called ahead, and at check in and still did not receive adjoining rooms. Hotel states that they are wheel chair accessible however the ramp down to the elevator is very steep and downhill. The elevator barely fit the wheelchair and had to be picked up to push it in the elevator. Also beds are extremely low to the ground in the accessible rooms. The doorways are not wide either. Valet did not understand how to take the parking brake off of our van to move it and only gave me 5-10 minutes to come down to the lobby to move the van and or explain how, While I have a wheelchair bound client that needed my full attention to get settled into the room. Just frustrating overall, staff at front desk were very friendly and helpful when we arrived but valet could use some patience and consideration for others especially ones with a disability. Great stay if your not looking for disability accommodations!

Business

10/10

Exceptional

04 May 2026

Carlos

Lady at work the front desk during night shift is the nicest person I have ever met

Self

6/10

Pleasant

28 Apr 2026

Edward

Gym was small. Breakfast not that healthy.

Self

8/10

Excellent

21 Apr 2026

Joanna

Good hotel, super helpful staff but parking was a downside. Valet was the only practical option for us and cost over $40/day. There is supposed to be cheaper self-parking across the street for around $8–$12 per day, but it’s not on hotel property and wasn’t realistic for us since I arrived at 3 AM with two kids.

Family_with_children

10/10

Exceptional

12 Apr 2026

Chayce

Very friendly staff

2/10

Poor

31 Mar 2026

Julie

One of the most frustrating hotel experiences I’ve had.

My parents flew in for my graduation at Northwestern and were stranded due to severe weather delays. While trying to quickly book a room on Expedia at the airport, I accidentally selected the wrong date due to connection issues. I realized the mistake within 30 minutes and immediately contacted the hotel.

Despite explaining the situation, they refused to adjust the date or offer any flexibility—even though the request was made almost immediately. Attempts to reach a manager went unanswered.

In the end, I had to book another night anyway because my parents were exhausted after traveling.

I understand policies exist, but the complete lack of empathy or willingness to help in a situation like this was extremely disappointing.

10/10

Exceptional

30 Mar 2026

Melissa

Nice dinning spot, great service

Partner

8/10

Excellent

29 Mar 2026

Catherine

Excellent location, courteous staff. Older building, but nicely renovated.

Family

10/10

Exceptional

22 Mar 2026

Steven

The staff was absolutely amazing! Every single person that we had contact with went above and beyond. We are definitely going back.

8/10

Excellent

13 Feb 2026

ruby

Overall clean room, quiet stay, clean gym

Leisure Family

10/10

Exceptional

07 Feb 2026

Jason

Staff

Business Self

10/10

Exceptional

31 Jan 2026

Susan

Staff were very courteous and helpful. The room was pleasant.

10/10

Exceptional

28 Jan 2026

Julianne

Staff!!! Fabulous except for snippy evening front desk lady. Morning and her night co workers welcoming professional helpful manner outweigh her …
Layout, comfort , view , decor super

Self

10/10

Exceptional

22 Jan 2026

Kerri-lee Annique

Courteous staff, good breakfast selection,

10/10

Exceptional

19 Jan 2026

April

I would stay here again if I need to stay in Evanston again. Thanks

Business Partner

10/10

Exceptional

19 Jan 2026

Patricia

The hotel has a great location in downtown Evanston close to Northwestern University. You can walk to restaurants and bars, close to coffee shops, target and Whole Foods. Service is great and valet is $37 a day. Our room was great, remodeled and comfortable. Price is very affordable for the location.

Leisure Partner

2/10

Poor

18 Jan 2026

Thomas

Our room was weirdly shaped and very cramped. Worst of all was the excessive noise coming from the heating system, which sounded like an airplane revving for takeoff. If one turned on the fan, there was no heat. Turn it on for heat, and the fan noise prohibited sleep. Street lights outside the room illuminated the room through the small windows that had inadequate curtains to block the light. Shame on Hilton for squeezing this room into the corner of their hotel and failing to provide an environment conducive to a sound rest for its guests. On the plus side, the staff and kind and friendly.

Leisure Family

6/10

Pleasant

12 Jan 2026

Christopher

The gym hours need to be limited so guest don't hear people dropping weights during late night hours
Windows are drafty, causing constant cycling of HVAC.
Exhaust vent in bathroom was gross

Family

10/10

Exceptional

02 Jan 2026

Autumn

yes, courteous and professional.

Business Family_with_children

10/10

Exceptional

01 Jan 2026

Sara

Clean and comfortable. Was there with a large group and the lobby was great to congregate in

Friends_and_family Friends

10/10

Exceptional

26 Dec 2025

sarah

Desk service staff were wonderful. Great stay

10/10

Exceptional

25 Dec 2025

Loretta

The smell of sewage came up into the room when the shower was used. It was disgusting! And all they did was offer me free breakfast.

10/10

Exceptional

20 Dec 2025

Robert

Wonderful staff

Leisure Family

10/10

Exceptional

18 Dec 2025

Justin

Clean room, good service and great area.

Business Self

10/10

Exceptional

08 Dec 2025

Wenhui

Really nice stay

4/10

Poor

15 Jul 2026

Ching Hsuan

I checked in early and dropped the luggage off first. The front desk told me that i could come back around 2pm and the room should be ready. I went back around 2:45 and was told the room is not ready. (which is fine, i know the official check in time is 3pm) the lady in the front desk told me she msged the house keeping but the room is just not ready. i asked couple more times when will the room be ready, and they couldn't give me answer and just kept saying that they are still waiting for the house keeping to reply. they offered me breakfast coupon at first, but i told them i really don't need any compensation, i just wanted to get to my room. later, they told me they would take half of the price off for the first night due to the late check in. however, i found out later they charged me full price and didnt even email me a copy of my receipt.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Enrique

Que no pidan nada que nadie ayuda