Renaissance Chicago North Shore Hotel

United States , Chicago - IL
NORTHBROOK, 933 Skokie Blvd
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100 reviews shown

8/10

Excellent

15 Mar 2026

Dianne

If your not a member you pay for the breakfast,room didn’t have a microwave and if you like privacy in the bathroom not possible the door are sliding no locks and see through glass but other than that staff was friendly room was so great and they do have shuttle buses if needed.

10/10

Exceptional

15 Mar 2026

Coby

Room was very nice!

Partner

10/10

Exceptional

02 Mar 2026

Edward

Stayed 3 nights for family event at the Hotel. Didn't use the gym but the equipment was very good. Ate the breakfast buffet everyday and it was very good too. We had a great time.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

alisha

Room was decent. I couldn’t sleep though

10/10

Exceptional

16 Feb 2026

Denisha

I had a great stay the amenities were good the the staff were very nice and accommodating and the room was spotless

Leisure Family

8/10

Excellent

15 Feb 2026

Lester

Staff was very nice, rooms nice and clean. Rate was fair.

6/10

Pleasant

08 Feb 2026

kevin

the shower did not work, and maintenance came but could not at the time fix it so they let us take a shower in a different room.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Blair

Everyone was amazing! I highly recommend!!!!

Business

10/10

Exceptional

02 Feb 2026

Michael

Room was clean and ataff very helpful.

10/10

Exceptional

01 Feb 2026

katherine

very clean and beautiful nice staff shuttle was very convenient

8/10

Excellent

25 Jan 2026

GARY

Staff were great. Ramon, the bartender was outstanding.
The room was a decent size but the heater was Really
noisy. The lobby was freezing with the doors not keeping the cold air out much at all. Great location for what we were doing in the North Chicago area.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Noel

Professional friendly staff

10/10

Exceptional

07 Jan 2026

Tamario

Hotel was outstanding!

Self

10/10

Exceptional

01 Jan 2026

Jamie

Loved the layout and decor!

10/10

Exceptional

01 Jan 2026

Tammy

Yes

10/10

Exceptional

01 Jan 2026

Catherine

All was good but bathroom door wouldn’t stay shut

Family

6/10

Pleasant

30 Dec 2025

Paul

staff was good. The room was showing age as is the whole hotel. Internet access is very bad, couldn't get a connection for my stay, asked at front desk but not helpful.
I doubt that I will stay there again until I hear that things are better. Too bad because I have been staying at the hotel for over twenty years.

Leisure Self

8/10

Excellent

13 Dec 2025

Kim

Nice staff, clean room

Business Self

8/10

Excellent

08 Dec 2025

Ashleigh

Was charged for WiFi despite being a BonVoy member.

10/10

Exceptional

01 Dec 2025

David

Free parking! Dining options on the property. Modern and updated rooms.

Leisure Self

10/10

Exceptional

23 Nov 2025

Tisha

Amazing stay felt right at home staff was very accommodating

8/10

Excellent

20 Nov 2025

M Colleen

We went into Chicago to go to Lightscape at the Chicago Botanic Gardens. The desk manager offered to drive us there and pick us up afterwards. He saved us $25 and made the experience so easy. We are so grateful for him 😊

Leisure Partner

10/10

Exceptional

17 Nov 2025

Lynn

Our waiter Andre was a bright spot each morning. He was engaging and prompt. We have no complaints about the room or hotel. Even the elevators were all working and quick to our floor.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

LeeAnn

Breakfast was better than any surrounding hotels for sure.

Leisure Partner

10/10

Exceptional

01 Nov 2025

roza

Loved my cozzy stay during a conference. All staff were very courteous and a big big thank you to Sal from the shuttle service who drove me around to beautiful close by spots and was such a kind genuine person. Places that are a must are the botanical garden, the home alone house or a cute movie theatre… which are just a few miles away… the train system is also a few miles and takes you to downtown Chicago if you’re up for a city experience. I also loved the taxi offered by hotel which was $37 to the airport which is cheaper than uber etc.

8/10

Excellent

01 Nov 2025

Mary

The room was very quiet. The staff very helpful and pleasant.

10/10

Exceptional

29 Oct 2025

Elizabeth

The staff was so helpful and let me check in earlt, which let me prep for my meeting in comfort and get a shower in after an early flight. So appreciated!

Business

10/10

Exceptional

28 Oct 2025

Liz

Very good all around

Partner

6/10

Pleasant

19 Oct 2025

Victoria

The staff woke us daily to clean. Needed to ask for coffee and cups daily. Ridiculous that you need to pay for Internet.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Erica

Every thing was good

6/10

Pleasant

17 Oct 2025

Liana

This hotel was just okay. I’m pretty sure there’s no pool or hot tub. Definitely needs some TLC overall, staff was great. Really hard to get your stuff from the car to the room, no easy way

Leisure Friends

10/10

Exceptional

05 Oct 2025

Chanel

Staff was fantastic! So accommodating and kind. The room was clean and comfortable. Love it!

Leisure Self

8/10

Excellent

29 Sep 2025

Bianca

Relaxing, convenient and quiet. The staff are beyond sweet

Leisure Family

10/10

Exceptional

25 Sep 2025

Brad

Nice hotel with great amenities!

Business

10/10

Exceptional

12 Sep 2025

melina

The staff were so friendly and professional. The room was great, updated and very clean. Nicer than I had expected as the outside of the building looks a bit dated. Perfect for business travel.

6/10

Pleasant

10 Sep 2025

Antonius

Functional hotel, elevators need serious care, loud metallic clonk noises at every floor, loudest air conditioner fan I ever heard, overall worn and not well maintained (hallway carpeting done, windows dirty, damaged and leaking shower hardware, etc)

Business

6/10

Pleasant

05 Sep 2025

Thomas

It was clean, but tired looking. Carpets were worn out from cart traffic.

10/10

Exceptional

02 Sep 2025

Michael

Pleasant experience. All good

Leisure Family

8/10

Excellent

02 Sep 2025

Hashem

8/10

Excellent

30 Aug 2025

Robert

Ok stay, could have been better.

Hotel was okay. Would have ranked higher had we been able to get Internet service. WiFi connected no problem, but no Internet service. Also had to put up with loud music from nearby room at 4 am. Hallway carpet was extremely worn, did not leave the best impression. Staff very friendly and helpful.

Partner

8/10

Excellent

26 Aug 2025

Joseph

Quick stay!

A little on the loud side due to expressway close by.

Partner

4/10

Poor

25 Aug 2025

Michael

Charged for internet. Wasn’t there using it for 4 of the 5 days ???

Tv was working intermittently as well. Traveling now. Will follow up with MGT.

Scam

Business_and_leisure

6/10

Pleasant

24 Aug 2025

Jennifer

Our a/c was super loud and our toilet kept running. The shower curtain had a hole in it.

The staff in the restaurant were super friendly and accommodating. The common areas were very clean. Good shower.

Room service didn’t replace our water or glasses.

10/10

Exceptional

23 Aug 2025

Julie Lynn

Loved our shuttle driver (bald guy). Super fun and friendly. Perfect for our drive to the Lenny Kravitz concert.

Bar area was a fun vibe

Beds were SO comfy!

Leisure

8/10

Excellent

22 Aug 2025

anne

Great location close to Ravinia Festival shuttle drivers were top notch

Leisure Friends

2/10

Poor

19 Aug 2025

Nathan

Room had water leak soaked the floor along the bed

Leisure Family

2/10

Poor

18 Aug 2025

Verified traveler

The south elevator smelled like urine.
Internet kept feeezing and loading every 5-10 minutes to watch a show,
Floors were greasy

Business

8/10

Excellent

12 Aug 2025

Rudolph

The property satisfied any traveler's needs. The property is somewhat outdated.

8/10

Excellent

11 Aug 2025

Karen

clean

10/10

Exceptional

10 Aug 2025

Nancy

I liked that the propertwas dog friendly

8/10

Excellent

10 Aug 2025

Ashley

Bed frame was very squeaky and our shower faucet was worn down.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Karen

Just an overnight but it was comfy and clean. Happy staff!

Friends_and_family Friends

10/10

Exceptional

28 Jul 2025

Shaneice

This was hands down the BEST hotel experience I have ever had, and have had in a long time. Immediately upon entering the hotel, the staff was so warm and welcoming. I was traveling alone, so this is especially important to feel safe and welcomed. However, even if I wasn’t traveling alone, I believe I would still feel that welcome and support, as this seems like a genuine priority for them. I got into town a couple of hours early before checkin, and they graciously found me a room to check in early. This was especially so helpful because I was so tired from my travels. The hotel is beautiful, and the room is aesthetically pleasing as well. The shopping and convenience stores are walkable, however their shuttle service will take you anywhere within a 5 mile radius. For the days I stayed, they would take me to the train station to travel into downtown Chicago, which was wonderful. There are even some attractions and activities close by that the shuttle is willing to take you to. Overall, it’s a wonderful hotel stay with wonderful staff. I’d recommend this to anyone who is looking for a great experience and good hotel stay.

Leisure Self

10/10

Exceptional

27 Jul 2025

Lisa

Good hotel for Ravinia.

Hotel was clean and everything was nice. Thankful for the local shuttle to Ravinia

Friends_and_family Friends

10/10

Exceptional

21 Jul 2025

James Chris

Great property!

Business_and_leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Karmen

I didn’t have a microwave in my hotel room & I got harassed by an employee by the name of Andre about breakfast was being told I couldn’t eat breakfast there without a coupon or voucher but the hotel information said breakfast was Ava with a fee when i asked what the fee was i was told i couldn’t pay just to find out I could pay

Leisure

10/10

Exceptional

20 Jul 2025

Troy

Clean rooms, comfortable beds, great breakfast.

Business Friends

4/10

Poor

20 Jul 2025

Steve

This hotel is very over priced for the condition. They charge for wifi. They told me it’s because they’re a top end elite hotel. The service and the restaurant was horrible.
Our door lock broke and they said they fixed it and they didn’t and we had to sleep without a lock on the door. The room in bed were comfortable, but the bathroom was very small. It almost unusable. The water heat would constantly vary from hot to cold. I enjoyed the staff. They did try hard

Business

10/10

Exceptional

18 Jul 2025

alexandria

Great hotel

10/10

Exceptional

17 Jul 2025

Merarri

Always wonderful beds!

Leisure

10/10

Exceptional

11 Jul 2025

jeanne

Clean, renovated room. Hotel has a nice bar, plenty of parking. Love Bonvoy!

Leisure Family

4/10

Poor

10 Jul 2025

John Paul

Staff were polite and nice location. However, the excess mold and humidity made me ill and caused my allergies to flair up constantly.

Business_and_leisure Family

4/10

Poor

09 Jul 2025

Jay

Stay was good! We had toilet issue, but hotel gave us a different room. So all good! Friendly staffs and nice ambience.

Leisure Family

10/10

Exceptional

07 Jul 2025

Ian

Smooth and comfortable

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Allison

Clean and nice.

The shuttle to Ravinia is a huge plus. Highly recommend if you are attending a concert. I had checked in online prior to arrival so it easy to get the key card. The room was clean and the bed was comfortable. The hallway carpet looked a little worn as did the bathroom door. All in all really good choice for us.

Partner

8/10

Excellent

05 Jul 2025

Leslee

The Renaissance was great. The only complaint I had, and the reason why I only gave 4 stars instead of 5 was because the lighting in the room was horrible. I could not see well- they need an overhead light or actual practical lamps. The lighting they had was clever, but not bright enough, or in locations where it was needed th

8/10

Excellent

03 Jul 2025

Gabriela

Nice hotel very close to Winnetka where we went for a music festival. Very conveniently located close to the the highways. The staff was extremely helpful, on more than one occasion. Interesting art around the common areas.

Leisure Self

10/10

Exceptional

03 Jul 2025

Rabia

The AC sound was really loud in the room

Leisure Family

10/10

Exceptional

30 Jun 2025

Jamie

This hotel was really nice. Everything — the exterior, lobby, and rooms — was stylish, clean, and up-to-date. We felt very safe in the area, and it was exceptionally clean. The staff was outstanding and so helpful everywhere we went. Thank you for such a nice experience.

Leisure Family

10/10

Exceptional

30 Jun 2025

Susan

Hotel had a free shuttle to The Pavilion at Ravinia and came back to pick us up with towels when we got soaked in a hard rain. Excellent service and the hotel was very affordable.

10/10

Exceptional

29 Jun 2025

Patricia

Great staff, as always Oscar the shuttle driver
Friendly, efficient and joyful

Leisure Partner

10/10

Exceptional

22 Jun 2025

Ida

Was centrally located between Northwestern and the Chicago Botanic Gardens, both of which we were visiting. Hotel itself was fancier than I imagined with really cute decor. Some people in the hall were a bit noisy one evening and could hear people outside in the parking lot talking very clearly even though we were on the second floor. Didn't bother me much though. Pillows and bed were extremely comfy!

Leisure Partner

8/10

Excellent

17 Jun 2025

Carol

As Senior citizens we were surprised that the hotel did to have grab bars in the tub area. Even for non-seniors I think that is an issue.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Jose

The property was well maintained and the rooms were spacious and clean.

8/10

Excellent

13 Jun 2025

Victoria

Easy check-in, comfortable room but too much street noise

Leisure Partner

10/10

Exceptional

07 Jun 2025

Marcia

So comfortable! Lovely room, the bathroom was stocked with plenty of towels, and toiletries. I will definitely be coming back. The shuttle to Ravinia was so convenient and the driver was so courteous! My weekend was excellent and it all started with my stay in renaissance Hotel! Thank you!

Leisure Partner

8/10

Excellent

02 Jun 2025

Matt

Needs new windows otherwise very nice for investment

Leisure Family

6/10

Pleasant

01 Jun 2025

ENKELED

Noisy Guest Room, had hard time to sleep

8/10

Excellent

01 Jun 2025

Olivia

Great location and close to Northwestern Evanston campus.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

Caren Waters

I stay here often, when I drive out to Chicago to see family. It never disappoints: kind folks at the front desk, clean and updated. This is why i keep coming back!

Leisure Self

10/10

Exceptional

26 May 2025

Susanna

Very accommodating

Business_and_leisure Self

10/10

Exceptional

23 May 2025

Brooklynn

10/10 experience. I will definitely be recommending this location.

Business_and_leisure Friends

2/10

Poor

19 May 2025

Deanna

I wouldn’t recommend this hotel. It’s shown wear and tear. There’s a gap on the door to the hotel room. You can hear in the hallway. The air unit was loud (which I didn’t mind because) it drown out noises.
Check out day door slams,
Check in was to give us breakfast vouchers and didn’t give them to us until checkout morning. And we were in the “club level “ with no club lounge or club level amenities.
Couldn’t cast to tv dispute paying for hotel WiFi!
Huge disappointment. Will never stay here again.

Leisure Partner

4/10

Poor

19 May 2025

Wyatt

Took more time to check in because they couldn’t pull info over from Expedia, keys didn’t work had to go back down for new keys and was charged $50 for incidentals at check in. Which isn’t right. One of the elevators was broke and the others were sketchy. Not surprised one broke after we checked in. Was over charged for drinks was told the price was $8 checked the credit card invoice and it was $9.95. Place will scam you small or large.

Business_and_leisure Family_with_children

10/10

Exceptional

13 May 2025

Yves

Great hotel

Great hotel, nice staff

Business

2/10

Poor

11 May 2025

Cynthia

Be aware no pool tv at the gym doesn’t work

Family

10/10

Exceptional

01 May 2025

Mirian

I will return

6/10

Pleasant

13 Apr 2025

Faye

There were no amenities in the room. It was extremely basic.

No clock! I asked at the desk for a wake up call. Never got it and could have missed my plane. Had a frantic rush to make it.

Business_and_leisure Self

6/10

Pleasant

13 Apr 2025

Amanda

Hotel is fine. Tub faucet leaked all night long kept us up.

8/10

Excellent

28 Mar 2025

Anthony

Nice staff

8/10

Excellent

24 Mar 2025

Anthony

Wonderful ovation with access to highway with a fantastic breakfast. They permanently closed their indoor swimming pool which was my family’s favorite! Overall friendly and welcoming staff at the front desk to the restaurant to the club level!

Leisure Family_with_children

2/10

Poor

22 Mar 2025

Allan

Everything was great besides all the noise that was going on at the floor we were stat

10/10

Exceptional

19 Mar 2025

santhosh kumar

It would be appreciated if you let the customer know before check-in that there is no complimentary breakfast thank you

Leisure Partner

4/10

Poor

16 Feb 2025

Scott

We will definitely not be staying here again.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Silvia

Very nice and quiet

Business Self

10/10

Exceptional

03 Feb 2025

JAMES

No complaints

Leisure Family

10/10

Exceptional

27 Jan 2025

Max

We loved this hotel

6/10

Pleasant

19 Jan 2025

Matthew

Room(s) are extremely dark and dont have enough light options. What light options they do have, all have separate switches and are not connected to a generic switch on a wall - so you have to walk to each individual light to turn them on/off

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

rogelio

They accommodated for all requests we had.

Leisure Friends

10/10

Exceptional

20 Dec 2024

Caren Waters

I love staying here! I come out regularly to see family. Greatly enjoyed my time here.