Baymont by Wyndham Glenview

10/10

Exceptional

20 Mar 2026

Remon

good

Self

8/10

Excellent

19 Mar 2026

Consuelo

Good

Friends

2/10

Poor

17 Mar 2026

Andi

I found a cheaper rate for my room and was charged the highest rate at check in. I was also told by the desk clerk the wrong place to call for a refund for the cheaper reservation. It was warm in my room so I didn't pull back the covers on the bed. When I pulled them back the next day I found bed bugs. I scooped one up in a cup and took it to the front desk. They changed my room and I wanted to speak to the manager and was told they would be there in the morning. They were there and gone by 10 am and never contacted me. I also sent 2 emails about the bugs and never got a response. Since they ignored the bed bug problem they could have spread them through out the motel.

Partner

6/10

Pleasant

16 Mar 2026

Angel

Rooms were dirty and outdated, sheets had stains, towels are old and worn.

Family_with_children

4/10

Poor

14 Mar 2026

niel

The bed was hard, the noise from the freeway woke me up more than once. The staff should have given me the instructions for the late check out when I checked in. I called the front desk in the morning to get a late checkout, and no one answered the phone.The late fee was too high given the amount of time (30 min) I was alloted

Self

8/10

Excellent

09 Mar 2026

Timothy

I chose this hotel because it was close to my workplace. I stayed there for 5 nights and it was okay. The only complaints are the breakfast bar didn’t taste healthy so I stopped eating there and I wish the staff would clean my room and change bed sheets and towels often. I had to go to the front desk to ask for clean towels almost everyday.

Self

8/10

Excellent

09 Mar 2026

Joseph

Yes

2/10

Poor

06 Mar 2026

eddie

Bed bugs in my room tons of them, I got so scared I was crying I was panicking and still don’t know if I brought them into my car and haven’t been home in days because I’m scared to bring it home

Self

10/10

Exceptional

27 Feb 2026

Derrick

All

6/10

Pleasant

26 Feb 2026

Edgar Ludena

Good.

Family

10/10

Exceptional

22 Feb 2026

Rashieka

The room was very comfortable

Partner

6/10

Pleasant

21 Feb 2026

Mohammed Abdul Nayeem

Good

2/10

Poor

18 Feb 2026

Angel

Not worth the money, dirty.

10/10

Exceptional

11 Feb 2026

Jong

Good price including breakfast

8/10

Excellent

27 Jan 2026

Shirley

The room was clean and the staff was courteous. The breakfast was well prepared.
The only problem was the toliet would flush and the vending machine didn't allow me to get a bottle of water. The attendant was prompt on the response. The fixed the problem with the toilet and when the could not get the vending machine to release a bottle of water, the staff was courteous and gave me a bottle of water from their supply. I thought that was very nice.

8/10

Excellent

19 Jan 2026

Amalia

Very average experience. Decent price and hotel for a short stay.

Leisure Partner

4/10

Poor

18 Jan 2026

Lorraine

Breakfast was ok. Hotel and room was very dark. Bathtub was dirty.

10/10

Exceptional

17 Jan 2026

Kristen

Clean room (could have used a paint job, though), hot breakfast with lots of choices, and easy customer service

Business_and_leisure Partner

10/10

Exceptional

17 Jan 2026

Scott

Room was good, good breakfast, friendly staff.

Partner

6/10

Pleasant

06 Jan 2026

Jonathan

Room wasn’t up to date bathroom kept clogging no laundry on site. Staff very friendly but again rooms needed to be more checked on and maintained. Frame was torn, holes in walls were just patched and lastly toilet clogged for every flush very annoying!!!!

8/10

Excellent

06 Jan 2026

Jonathan

Rooms were clean but some items were damaged. Holes in walls were just patched scrapes on bed frames were just left as is. My toilet in my room clogged every flush meaning if “peeing” it was annoying. But staff were friendly and attentive. I would say just take better care of rooms. Last thing to say and update from all of this it was a nice safe comfortable stay again just rooms need some TCL other then that great!

Partner

6/10

Pleasant

04 Jan 2026

Job

Bad customer service

6/10

Pleasant

03 Jan 2026

Mircea

Not.

4/10

Poor

03 Jan 2026

Kevin

I have visited a number of Baymont Inn locations in other states. However, this location failed to meet my expectations. First, this property requires a $100 deposit upon check-in (which is a bit insane, given the quality of the rooms on the property). Second, I was assigned a room with keycards that were activated but did not work. Third, I was then given a new room number and a different set of keycards. The room assigned did not correspond with the type I paid for.
Our nightly stay was not very comfortable. In comparison, the room bed felt like a jail stay, with hard mattresses that lead to back pain. After the first night, we decided to travel to the lobby for breakfast. Let's just say the breakfast was not as inviting in its presentation and did not entice us to fix a plate and enjoy the food. For example, the milk pitcher contained a film around the contours of it. My waffle was dry, and not a hint of butter would improve the taste. The bagels looked old and stale. The eggs were not delicious and the breakfast sausage was clearly boiled.
The customer service at this hotel would benefit from a more professional training. When I requested additional towels for our room, the attendant sitting down with her back facing the front desk who seemed irritated as I prompted her with a polite \"excuse me\" was reluctant to honor my request. Note: I would encourage everyone to bring an iron if you need it as the staff will prolong giving one to you.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Lavinia

Nice, quiet, clean

Business Family

4/10

Poor

02 Jan 2026

Jordan

Rooms were older and carpets were stained and dirty. Walking down the hall to the room the walls were really scuffed and the hotel as a whole was subpar!

8/10

Excellent

01 Jan 2026

Bodio

Yes room was very clean. Sue who works at front desk was extremely helpful and professional. My boyfriend requested to switch room, Sue helped us.

Leisure Partner

2/10

Poor

01 Jan 2026

Chris

Garbage

Friends

10/10

Exceptional

14 Dec 2025

Konrad

Friendly staff and clean room.

Partner

6/10

Pleasant

14 Dec 2025

Kathleen

Bedroom was nice, lighting was dark though. Bathroom needed a lot of work; grout was missing, but there were wall that was crumbling near the shower (sanding would have done the trick) and the trim wasn't in good condition--kind of scary.
The lobby was lovely and the breakfast very good. Had the bathroom been better, I would have given it 5 stars.

10/10

Exceptional

30 Nov 2025

Tom

Yes and yes/clean room and the staff were excellent.

Leisure Family

6/10

Pleasant

30 Nov 2025

Bridgett

Looks ran down not like the pictures. The shower was tiny and dirty. Stuff on the shower floor.

Leisure Family

2/10

Poor

30 Nov 2025

Pawel

Terrible

6/10

Pleasant

28 Nov 2025

Jodi

It’s an inexpensive hotel because it’s old and not kept up very well. For the price, it’s fine. Dont expect to love it or even feel good about staying there. It’s fine if you need a place to stay for a night or two. Certainly not a place you’d stay if this was your vacation.

Self

10/10

Exceptional

26 Nov 2025

Tamika

The room was spotless and housekeeping staff was courteous

Business_and_leisure Self

2/10

Poor

25 Nov 2025

Pawel

If I could I will give a 0 star rating. The bathroom and sink were dirty upon our arrival, we kindly requested for it the be clean and some small compensation for the inconvenience. The front desk person 2 times asked to send the pictures to an email that I realized was actually not the corporate email. The manager never replied, the front desk guy was extremely rude and clearly didn’t care about the situation. I will not be back here.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jeffery

Greta

6/10

Pleasant

22 Nov 2025

STEVE

Room was clean bur old style. Breakfast menu need to improve more.

Business Self

10/10

Exceptional

21 Nov 2025

Amy

Everything was great

2/10

Poor

20 Nov 2025

leonid

Security deposit was not returned

2/10

Poor

20 Nov 2025

Maximiliano

Room smelled bad. Had a lot of damage around the walls and cabinets.

Self

4/10

Poor

20 Nov 2025

Aaron

Shower doesn't work, office chair is broken (leans to one side) and the sink emits an unpleasant smell

6/10

Pleasant

18 Nov 2025

Tina

The rooms need updating. Specifically the technology aspects. By this point having a USB or USB-C charging port somewhere in the room should be a given. There are plenty of lamp styles that incorporate this charging technology that are inexpensive and could be easily added to the rooms. Also having a coffee pot and coffee should be standard in the rooms. Felt like a hotel room from the 1950’s. Also, why do you ask customers to check in advance through the internet, as your email indicates, to avoid having to do this when you check in. Uploaded my ID, prepaid through the internet and then had to do it all over again when I got there. Annoying.

Business

6/10

Pleasant

17 Nov 2025

Heidi

Front desk staff were super kind and helpful. Breakfast was adequate. Facility is older and a little beat up and the floors felt dirty but were probably just old. I expected a little nicer accommodations based on the reviews, but it was acceptable for what I paid.

4/10

Poor

16 Nov 2025

James

room heater inadequate. Room faced highway way to noisy. Lousy sleep

Leisure Partner

4/10

Poor

11 Nov 2025

Eva

Room was unpleasant and did not look like photos online. Water smelled very bad and appliances + provided bathroom products were poor quality. House keeping is only available upon request which is not ideal and unsanitary for sheets and towels.

Leisure Partner

8/10

Excellent

05 Nov 2025

Mark

The room was nicely laid out, with ample space to get around the beds. Nice hotel, not fancy by any stretch of the imagination, but comfortable and safe.

Tip: If approaching the hotel from the south on I-294, exit at Willow and backtrack south rather than exit at Dempster and go north. Dempster sees much more heavy traffic at certain times of the day.

Leisure Self

10/10

Exceptional

03 Nov 2025

Roberta

Great Service. They don't clean the rooms during stay unless requested and don't allow extra towels, but room was comfortable and clean and breakfast was good.

Friends_and_family Family

4/10

Poor

01 Nov 2025

Porshea

We had to get moved 3 times during our stay. The TV didn’t work in the first or 2nd room. So we had to get switch to the 3rd room. It looked like water damage in the first room. The water pressure sucked in the 3rd room. It was very loud as well I guess it’s right off the highway so it was loud. The hallways smell like marijuana. Rooms were missing hair dryer and some were missing ironing board. Then the head boards were peeling. It was a cheap stay. But definitely not staying here again. Employees were very nice.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Patrick

Everything was good.

Self

10/10

Exceptional

28 Oct 2025

Quintana

Everything was wonderful. Staff was very accommodating.

Business

6/10

Pleasant

27 Oct 2025

Trisha

Check in and check out were seamless, however the rooms desperately need updating. They also did not offer any \"do not disturb\" signs. The breakfast was ok; pretty basic. But for free, can't complain. There were plenty of other food options around.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Zyggi

Nice quiet hotel good breakfast and staff.

Leisure Family

6/10

Pleasant

26 Oct 2025

Eva

Close to many Korean restaurants and stores.

6/10

Pleasant

26 Oct 2025

Joyce

Just ok

The air conditioner/heater was set and couldn't change it. Parking was great.

Partner

8/10

Excellent

24 Oct 2025

Gerald

Convenient

Business_and_leisure Family

10/10

Exceptional

22 Oct 2025

Jose T

Every thing

6/10

Pleasant

19 Oct 2025

Brittany

Customer service was great, people working the front desk were so nice.
The mattress was terrible and there was mold in the bathroom, so if you're sensitive to mold, I'd pick another place to stay until they clean that up.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Shari

parking and A/C --- no problems

Leisure Friends

8/10

Excellent

17 Oct 2025

Edwin

adequate stay

6/10

Pleasant

16 Oct 2025

Stefanie

The price on this hotel is good but it’s clear why it’s low — this is not an updated hotel but if you’re expecting a clean MOTEL, you’ll be happy.

NOTE: The hotel backs up onto a highway. My room was on that side and the traffic noise was loud.

I arrived late and was barely greeted by a surly desk clerk who did not appear interested in answering my questions.

The room was clean but I not well maintained (missing enamel in the bathtub, a broken overhead light covered with plastic, etc). The bed wasn’t especially comfortable but the room was clean and had a mini fridge and microwave, which was nice.

There is a washing machine in a strange space behind the elevator, which is convenient for longer stays (if it is maintained), but it’s odd — literally a washing machine in the middle of a small space that would normally have an ice
Machine.

As a motel, it’s fine.

Business Self

4/10

Poor

14 Oct 2025

Juan M

Property needs renovation.

4/10

Poor

13 Oct 2025

Gina

The room is falling apart. Headboards are peeling. The lobby furniture is peeling. The lampshade is broken and stained. The bathtub is old and in terrible condition. Also, the bathtub faucet is broken. Staff did not respond and help with the broken faucet.

10/10

Exceptional

10 Oct 2025

Robert

Ok

Leisure Family

8/10

Excellent

09 Oct 2025

Belkis Alejandra

Was good!

Leisure Family

4/10

Poor

09 Oct 2025

Eliseo

Old unkept room and lobby

Leisure Family

10/10

Exceptional

06 Oct 2025

Frank

Inexpensive and Provides a Lot

Friendly staff and a very nice Continental Breakfast were highlights, although I always wish Breakfast was open a while longer. This inexpensive Hotel Room was very clean, and the Furnace/AC Unit had good controls, even if a bit noisy. No Coffee Maker was provided, and the big wooden Wardrobe in the room had a Light that wasn’t properly wired up or even plugged in. That said, we will probably stay here again. Well run, good location.

Partner

8/10

Excellent

06 Oct 2025

Franky

The staff was nice. only a few things could have been better. The shower did not have a shelf inside the shower to be able to place the soaps and shampoos on. needed to leave it all on the floor of the shower. the bathroom was very small and tight. The carpet on the stairs and hallways could have been cleaner. It did have free breakfast, and a computer with a printer free if needed which was very helpful. The rooms have DirecTV also great with movie channels.

6/10

Pleasant

04 Oct 2025

Joseph

No bugs, no odors, friendly staff. Good parking. Walk to restaurants. Wear and tear in the rooms. Poor quality breakfast. Waffles were ok. Reasonably hotel prices compared to others.

Business

4/10

Poor

01 Oct 2025

Gila

Hotel is extremely outdated, all furniture is falling apart. No room service for 4 days straight until we specifically asked for someone to come clean the room and change our towels.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Anna Maria Penelope

I other a lot. I trust them

10/10

Exceptional

30 Sep 2025

Benjamin

Nice Staff.

Business_and_leisure

8/10

Excellent

29 Sep 2025

JOHN

Yes

Leisure Self

10/10

Exceptional

26 Sep 2025

Leann Marie

Convenient
Clean
Relax able

Self

4/10

Poor

25 Sep 2025

Carol

Very unhelpful staff. They couldn’t care less about your safety

4/10

Poor

24 Sep 2025

Richard

At night the room is extremely dark. I left the bathroom light on for safety but it went off automatically and did not come back on. I fell trying to make it to the bathroom, hit my head on the floor and ended up in the emergency room. Staff would not let me file an incident report. We’ll see how they like a lawsuit.

10/10

Exceptional

23 Sep 2025

Wahid

VIP

6/10

Pleasant

22 Sep 2025

Crystal

It was nice and friendly and easy to get around the area

Leisure Family

10/10

Exceptional

19 Sep 2025

Maria

Friendly Staff, excellent service.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Casandra

I highly recommend!

Business_and_leisure Family

10/10

Exceptional

16 Sep 2025

Casandra

It is hard to find quality customer service these days, so I dont often expect much. The customer service at the Baymont is enough to on its own make you want to return. It is also a safe, easy to park location. They have breakfast! They have a great rate! I highly recommend!

Business_and_leisure Family

8/10

Excellent

16 Sep 2025

Alicia

The staff was friendly and nice.The stairway was dirty,the elevator was broken the Tv didnt work,no clothes iron.

4/10

Poor

07 Sep 2025

David

Stay away from this hotel

The hotel smelled, was dingy, and dirty. The towels were old , few amenities

Business Family

4/10

Poor

07 Sep 2025

matthew

There was mouse droppings on the floor behind tge bed, fungal growth and water stains on the wall in the bathroom, the lighting in the shower is non existent you shower in the dark, several receptacles were not working

6/10

Pleasant

05 Sep 2025

Serghio

OK

Leisure Self

6/10

Pleasant

04 Sep 2025

Pamela

Staff was amazing, breakfast was nice, but the room we stayed in definitely needed some updates. Permanent stains and cigarette stains on the bathtub. Chipped paint on furniture, leather peeling on headboard, carpet needed shampooing.

Leisure

10/10

Exceptional

31 Aug 2025

Muhammad Mohsin

Good.

6/10

Pleasant

24 Aug 2025

Wanita D

Okay

Leisure Family

10/10

Exceptional

20 Aug 2025

Hasan

Helpful staff and right location

Leisure Self

4/10

Poor

19 Aug 2025

Carl

Arrived at the property, remembered it was next to the highway and asked for a room facing away from it. Was put into a 2 bed room on 2nd floor. Elevator was out. Stairwell was dirty. Ac was not working and needed to unplug then plug it back it. Head booards were not in good condition. Furniture was scratched up and the chair looked like it had a blood stain on it. Bathrooms were not clean in the grout lines. Bed were comfortable. It was fine to sleep in but could have been much more comfortable.

Leisure Self

2/10

Poor

18 Aug 2025

Terrance

Hotel need remodel and repairs
Elevator was not working at all for 5 days

Leisure Family

8/10

Excellent

17 Aug 2025

Aristarco

Accessibility

Leisure Family

6/10

Pleasant

17 Aug 2025

Cheryl

Pros: Bed is comfortable. I like that it has a small fridge and microwave, which is not available in most hotels. Close to our intended destination. Ample free parking space.

Cons: Same food options for the two days we stayed. They closed the breakfast room at 9:30 instead of 10, so one of us wasn’t able to eat.

We get to check-in early for an add-on of $50, but have no choice but have to take a third floor room and their elevator was not working and seems to be broken for days. We have to climb the stairs with stinky, dirty carpet at the back

Every time we enter the main entrance, it reeks of cigarette smell. And our room also smells musty. Bathroom is small. Breakfast server just wears ordinary clothing, not wearing a uniform to distinguish her as an employee.

Leisure Family

4/10

Poor

15 Aug 2025

Felipe

Excellent location but the building needs major renovation. I’m considering to go back again if you make it nice and clean. Front desk people are good.

Business_and_leisure Family

10/10

Exceptional

14 Aug 2025

hanan

Polite and helpful staff. Thank you!

Business_and_leisure Family

2/10

Poor

11 Aug 2025

Fred

The lady barely could speak English and said she couldnt use another credit card expect for the one that held the room. After the third time she said well I guess I can. The room was stuffy and we smelled sewer gas from the sink in the room. Had to out a rag over the drain so we could sleep. We changed hotels the next morning.

Leisure Family

6/10

Pleasant

08 Aug 2025

JOHN

Elevator was out, our room was on the 3rd floor, property was somewhat rundown

Leisure Family

6/10

Pleasant

04 Aug 2025

Akdana

It’s time to renew some things, not enough light