Name: Courtyard Chicago Lincolnshire
Address: 505 Milwaukee Ave, Lincolnshire, 60069, US

10/10

Exceptional

02 Aug 2026

Donnell

Nice clean friendly staff very untuned with the area and my questions

4/10

Poor

24 Jul 2026

Varra

What l like about my stay at the property is that my room was clean and with a step out balcony. What l didn't like is that my room didn't have a microwave. My stay was very nice besides the microwave problems.

10/10

Exceptional

20 Jul 2026

Catharine

Na

10/10

Exceptional

20 Jul 2026

Catharine

Na

Self

8/10

Excellent

19 Jul 2026

Terry

Clean room, good staff. Quiet neighborhood. Had a problem with the drain in the shower and it was fixed within 15 minutes.

10/10

Exceptional

27 Jun 2026

Shannon

Rooms were clean and cozy, lots of parking available, nice to have a Starbucks in the lobby.

Pet

10/10

Exceptional

25 Jun 2026

Kent

Location, quiet, clean, modern. Staff was excellent. No pool but nice garden area.

Self

10/10

Exceptional

17 Jun 2026

MIKE

Wonderful staff. Charlene was wonderful in getting me situated. Smiled the entire exchange and even booked my morning shuttle to my conference as soon as I checked in.

The shuttle service was amazing as well. Michael gave me some great insights on where to go and made the drives both to amd from the hotel go by faster with his knowledge of the city.

It was a wonderful stay and I recommend it to anyone staying in the area! 10 out of 10

8/10

Excellent

14 Jun 2026

Amanda

Overall great stay. Room was great other than the AC making obnoxious noise. Wonderful food options - although know you do have to purchase breakfast package. Bed was very comfortable. Clean sheets. The shower did leak all over the floor making it a little hazardous getting out with water everywhere. One staff member was EXTREMELY rude to myself, my significant other and other guests.
The rest of the staff was extremely friendly and helpful.

10/10

Exceptional

13 Jun 2026

Mario

Ok

10/10

Exceptional

18 May 2026

Nicole

The staff were amazing and very helpful! The rooms were immaculate!

Friends

10/10

Exceptional

17 May 2026

Yasmeen

Amazing accommodations

Self

10/10

Exceptional

30 Apr 2026

EDWARD

Great

Self

10/10

Exceptional

30 Apr 2026

EDWARD

Great service

Self

6/10

Pleasant

27 Apr 2026

Houston

There is a lot of sound coming into the room from the hallway. At times, I could hear the conversation in the suite next door.

10/10

Exceptional

15 Feb 2026

Zachary

Very quiet, friendly staff and clean room-

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Amy

Ridiculous that I had to pay an additional $10 to park, in the hotel lot. Please keep in mind this is not a city property. This is a property “out in the burbs” with PLENTY of parking. Next time I’ll stay at a Hyatt.

10/10

Exceptional

11 Jan 2026

Constance

The room was clean and stylish. The front desk agent was extremely helpful and friendly.
The bed in my room (156) was too soft, which would be my only \"complaint.\" Overall this was a pleasant stay!

Leisure Self

10/10

Exceptional

07 Dec 2025

Jesus

Did not use the gym.
Personnel was very nice and helpful.

10/10

Exceptional

30 Nov 2025

Doug

Everyone was very helpful, professional and accommodating. The room was clean and comfortable. I required a handicap modified room that met all my needs. I won’t hesitate to stay here again. Thank you!

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Carlos

Wonderful stay the property well maintained and quiet. The staff was helpful and curious. They room was beautiful with plenty of outlets and clean. They have the best shower. Great fitness center clean spacious with a yoga area that lets the sun in. Highly recommend will definitely return on next trip to North Chicago.

Business Partner

6/10

Pleasant

18 Aug 2025

Kevin

Not much this go around

10/10

Exceptional

03 Aug 2025

Salvatore

The place was clean updated

Leisure Family

10/10

Exceptional

12 Jul 2025

Conchita

Staff was nice, as well as the property. Rooms have a little balcony and single rooms were pretty spacious and comfortable.

Business Self

10/10

Exceptional

24 Jun 2025

Aldo

I was disappointed they did NOT offer a FREE continental breakfast with our stay. When I asked if the coffee in the lobby was

Partner

10/10

Exceptional

26 May 2025

Sanjeev

Amazing staff - very accommodating, great location - will definitely stay here again.

Leisure

10/10

Exceptional

19 Apr 2025

justin

Excellent stay

Always a good stay here. This is my home away from home when I am traveling to the northern burbs.
Nice quiet rooms, solid construction so you don't hear people knocking around.
Staff is truly great.

Business

8/10

Excellent

13 Apr 2025

Bryan

Good place to stay to be near the theatre

Booked the hotel so my wife and I could have a nice night out and see Titanic (it is excellent, btw) at the Marriott Theatre basically next door and not have to worry about driving back to our home in Chicago. Our room was fine, but we did observe some ants in our room, which was on the first floor with a view of the courtyard. The bed was comfy, but the pillows were fairly flat. We did not have breakfast at the hotel but instead went across Milwaukee avenue to Walker Brothers, the Original Pancake House. All in all, the hotel served well for our needs

10/10

Exceptional

30 Mar 2025

Tashema

Great stay!

Business_and_leisure Family_with_children

8/10

Excellent

20 Jan 2025

Tom

Staff was wonderful, Room was nice and clean. Breakfast did not open until 7am, too late when you need to be on the job by 7.

Business Self

10/10

Exceptional

19 Sep 2024

Aurora

Excellent experience

10/10

Exceptional

08 Sep 2024

Gordon

King size mattress was very roomy and amazingly comfortable!! Gym was also sufficient with dumbbells up to 50lbs. Nice lobby area for gathering or watching TV.

Partner

2/10

Poor

07 Sep 2024

Gordon

Ants all over my room

Self

2/10

Poor

01 Sep 2024

gabriela

The place was dirty the covers had blood and the water pressure bad no wifi dirty floors blood also on the floor like it was bad never going back

10/10

Exceptional

18 Aug 2024

Mark

Great Stay

Great! Nicest Courtyard Marriott we’ve ever stayed in!

Friends_and_family Friends

8/10

Excellent

12 Aug 2024

tim

location is weird with no valet. park in garage then drag your bags…

Leisure Family

2/10

Poor

10 Aug 2024

Jansi Rani

Where do I even get started. When we first checked into the hotel, the room smelled like smoke—the smell was very terrible and my young daughter is supposed to stay in the hotel with me too. On top of that, the AC was not working at all! At 12:30 am, we called the front desk and reported this because we could not sleep at all, they moved us to a new room at like 1 am. This new room also had a broken AC, but we didn’t call the front desk because we had given up on this cause and we had a six hour drive first thing in the morning the next day so we didn’t bother to switch rooms again. We got no sleep and we have to drive all the way to Minnesota tomorrow so the best thing we can do is get up and have breakfast, but no that turned out worse!! When we booked the hotel room, we paid an additional cost to have breakfast included, but when my daughter and I went over to the breakfast area in the hotel. The so-called “breakfast area” said they don’t provide breakfast with the hotel stay and we need to pay for it again. I walked over to the front desk lady and she confirmed that we indeed did pay for breakfast so she told the woman working at the breakfast area to give us hotel breakfast for two. The same lady who refused to give us breakfast gave us a little sheet with the included breakfast menu after the front desk lady told her too. We ordered from it and they refused to give us half the stuff we ordered and said we have to pay extra so we just took what they gave us. Worst stay!!

Leisure Family_with_children

8/10

Excellent

02 Aug 2024

Justin

Older hotel. Pillows were average not the typical great quality. They only service every other day.

Self

10/10

Exceptional

22 Jul 2024

Dania

Very nice staff and comfortable rooms

Leisure Self

4/10

Poor

22 Jun 2024

Verified traveler

Would not stay again

Terrible check in experience. I rented two rooms. One for myself and one for my parents. They would not let us (me, my husband, or my father) check into the second room even after showing them the confirmation email, itinerary number, receipt, etc until my mom had also arrived. They were unhelpful and rude. Additionally, the fire alarm went off around midnight for >5 minutes. It was deafeningly loud until the firemen arrived to turn it off. Lastly, they double charged us for our coffee ($40 for two coffees and a breakfast burrito)

The rooms were typical hotel rooms.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Timothy

Loved Lincolnshire Courtyard.

In town for a wedding. Stayed here along with two other couple friends. Enjoyed the big Lobby to play cards and eat pizza. Staff was very friendly and told us they would clean up the pizza leftovers. The bed was very comfortable. The room was very clean. The shower had good water pressure. Ample parking. We would definitely stay here again.

Partner

8/10

Excellent

15 Jun 2024

Regina

Clean

10/10

Exceptional

10 Jun 2024

Rossy

Property customer service was good and the room was very clean as well.

10/10

Exceptional

19 May 2024

Trelana

Clean, friendly staff, and quiet

Leisure Friends

6/10

Pleasant

10 May 2024

Lina

Bistro options are HORRIBLE. You guys really need to re-think the dining option across all your hotels with this Bistro. The menu is the same, the service is slow, they are always closed, the staff expect a tip upfront and take forever to serve you. You really have to try very hard to make this food and options so horrible.
Lady from yesterday morning at the front desk was rude and unfriendly. She seemed bothered by the coffee I asked for. I’m a Marriott customer but will rethink moving forward my hotel options.

10/10

Exceptional

14 Apr 2024

Chad

Very nice upscale!

Leisure Family

10/10

Exceptional

07 Apr 2024

Richard

Only negative, walls are thin..

Business Friends

10/10

Exceptional

01 Feb 2024

Julian

The property was well kept and the staff were very helpful! The items in the store were really high prices ($6) for 1 bottle of beer. My room door was slightly broken.

Leisure Self

8/10

Excellent

19 Jan 2024

John

Rory Pascar who works in the breakfast area is a super star.

The one concern is the staffing of the caffe and front desk is too lean. Good people you have that are certainly under staffed.

10/10

Exceptional

11 Jan 2024

justin

Quiet, clean, comfortable with kind staff

Always great. The counter staff is so top notch! The building, unlike it's cheaply built competitors, is solid with concrete floor to floor separation so it's very quiet.
Quiet, clean, comfortable with all the amenities I need. I've stayed at the competition before but will ONLY stay here now.

Business

6/10

Pleasant

21 Dec 2023

Eduardo

Does not include breakfast and doesn't have a swimming pool.

Leisure Partner

10/10

Exceptional

11 Nov 2023

Carl

Consistently good. Nicely remodeled and quiet. Staff are super friendly.

Business_and_leisure Self

10/10

Exceptional

28 Oct 2023

Verified traveler

Nice hotel

Great location for our needs
Comfortable accommodations friendly staff

Friends_and_family Family

10/10

Exceptional

28 Oct 2023

Tarndeep

Nice property parking lot a of space

8/10

Excellent

06 Feb 2023

Lynn

No breakfast included in stay, very disappointing. No free coffee in Lobby, very disappointing

Leisure Family

10/10

Exceptional

20 Dec 2022

Kimberly

Modern Hotel

Everything was clean and we enjoyed our stay. Good location not too far from the highway and plenty of restaurants near by.

Friends_and_family Family

10/10

Exceptional

03 Oct 2022

John

Recently renovated rooms were clean, fresh.

Leisure Family

10/10

Exceptional

14 Sep 2022

Abigail

Our stay was for two nights over a weekend. The room was spotless, the bed very comfortable, the staff were welcoming, and check in/out was a breeze. Stylish furnishings in the rooms and lobby were icing on the cake.

Business Partner

10/10

Exceptional

12 Sep 2022

Elizabeth

Very good staff nice and friendly clean rooms

Business Partner

8/10

Excellent

06 Sep 2022

Samira

I liked everything except that the hotel didn’t have the pool.

Leisure Friends

4/10

Poor

04 Sep 2022

Shawn

Not the best

The bathroom toilet barely flushed any paper down. There was a large sausage piece on the floor, probably from a pizza that didn't get cleaned up. I opened the fridge and it stunk the room up...smelled like it had rotten things in at one time. Bed was fine and shower was nice and had soaps to use. Overall was decent... probably wouldn't book again tho.

Friends_and_family Family

10/10

Exceptional

04 Sep 2022

Kasandra

Very nice hotel

Leisure Partner

8/10

Excellent

04 Sep 2022

JOSUE

This is not just this brand, but since COVID nobody is cleaning the room anymore like pre COVID. Now is required that you ask for new towels every day.

Leisure Family_with_children

8/10

Excellent

18 Jul 2022

Jeff

Happy Customer

Very happy with my stay & overall accommodations. Only drawback, I could not get the Cubs on TV in my room. Kind of surprising given the closeness. Staff was extremely friendly & seemed to take the extra step to provide that personal touch. Job well done.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2022

beatriz

Great for quick trips easy access to airport, lots of dinning options around, one thing will be have variety in the little snack store

Leisure Family

6/10

Pleasant

19 Jun 2022

Leo

Balcony favorite thing about it

Leisure Partner

4/10

Poor

08 Jun 2022

James

Didn’t offer coffee in the lobby. Beers were $10 each in the store. Super cheap

Friends_and_family Family

6/10

Pleasant

05 Jun 2022

Chris

I’ve stayed at many Courtyards over the years. For $200/ night I can’t believe we weren’t even provided complimentary coffee in the morning, in the lobby.
“Free” coffee in our room is a joke. It’s always terrible.
The restaurant and bar were closed. We could “purchase” breakfast in the morning.
MANY other chain hotels offer a complimentary breakfast at a much lower room rate than yours, and at the very least, coffee.
A “communal” microwave next to the ice machine? Really?
We were very dissatisfied with the amenities.
I wouldn’t recommend your hotel to anyone.
My husband and I are a former airline pilot and flight attendant.
We travel a lot. We were in town for a funeral of a dear friend so I admit, not for pleasure.

Family

8/10

Excellent

27 May 2022

Hina

Nice place .

Business Family

10/10

Exceptional

18 May 2022

Nancy

Every person there was extremely friendly, helpful and welcoming!

Leisure Family

8/10

Excellent

09 May 2022

Michael

Perfectly adequate, average hotel. Could use better dining options

Leisure Self

10/10

Exceptional

09 May 2022

Ann

I liked everything!

Leisure Family

8/10

Excellent

17 Jan 2022

Laura

Nice property - reserved a larger room to have space with a teenage daughter 😬. The staff there was VERY nice!!!! Real people…. I was eager to utilize the workout facility but no one within it was wearing a mask… just my own personal decision to not utilize the area because of that…. Otherwise a nice stay….

Business Family

10/10

Exceptional

15 Nov 2021

Tashema

Great hotel , can’t wait to go back

Leisure Partner

10/10

Exceptional

02 Nov 2021

David

The stay was as I expected. Everything worked the way I needed. The bed was comfortable enough. The shower was hot and didn't leak onto the floor. The staff was helpful. The shopping and dining in the area are great.

Leisure Family

10/10

Exceptional

01 Nov 2021

Joseph

Great

Leisure Family

10/10

Exceptional

14 Oct 2021

Steve

Very nice and clean

Leisure Partner

10/10

Exceptional

10 Oct 2021

Robert

Nice

Leisure Self

2/10

Poor

30 Sep 2021

john

The mattress was shot. Lumps and bumps
Kids running up and down the halls all night.
Complained to the front desk but nothing happened
Gave me the keys to a dirty room that had not been cleaned from previous guest.

Leisure Self

10/10

Exceptional

13 Sep 2021

Kelley

Rural feel with urban convenience

Leisure Self

8/10

Excellent

26 Aug 2021

Michael

The hotel room is very nice the outside was under construction so it didn't look so nice I know it's going to look nice once there done

Leisure Partner

10/10

Exceptional

16 Aug 2021

Verified traveler

We like very much

Leisure Family

4/10

Poor

10 Aug 2021

Verified traveler

The property was undergoing complete renovation so that attributed to the the loss of amenities and hotel staff

Leisure Self

10/10

Exceptional

29 Jul 2021

Michael

Great room, even better staff!!!

Partner

10/10

Exceptional

27 Jul 2021

Verified traveler

Staff was very helpful, went out of there way to assist us. Very clean. The only downside is they are undergoing renovations currently. Will definitely stay again.

Leisure Partner

10/10

Exceptional

21 Jul 2021

Verified traveler

Clean rooms. Friendly staff.

Leisure Partner

10/10

Exceptional

18 Jun 2021

Verified traveler

Great hotel ! Wish it was a pool but otherwise it was clean and the

10/10

Exceptional

01 Jun 2021

Verified traveler

The property was great. My concern was with Expedia trying to get some help the day of our trip. No one was available for questions? I understand Covid. If you are running a business with customer service ( someone needs to be available and or at best a call back from Expedia if the service is out to lunch?? ) I understand the pandemic ( but that just an excuse, businesses have adapted to this change and still assist customers in the same manner during this period.
Thank you hope this matter changes in the future for your company

Business_and_leisure Family

2/10

Poor

31 May 2021

Verified traveler

The building was being renovated

Business Partner

8/10

Excellent

30 May 2021

Verified traveler

Solid hotel, good price.

We had a great time. Due to COVID and staffing issues, our room was cleaned once during our stay. We understood the situation and it wasn't a big deal. Entrance is under construction, but that also was no problem.

Friends_and_family Family

10/10

Exceptional

25 May 2021

Verified traveler

Amazing rooms

Best hotel i have atayes in and i have consistently returned to this one. The new remodel is startinf to look amazing!!!! Ans its always clean and always a pleasant stay.

Friends_and_family Friends

8/10

Excellent

21 May 2021

Verified traveler

It worked well for us.

10/10

Exceptional

12 Apr 2021

Verified traveler

Shared microwave on the 3 rd floor was not cleaned and had a nasty odor coming from it .

Leisure Self

10/10

Exceptional

04 Apr 2021

Cassandra

Best location to stay!!

Our stay at Lincolnshire is always a very pleasant stay. The staff are amazing; so accommodating and go above and beyond at each stay. Chantel, at the front desk is so kind and helpful. Her genuinity is highly noticed and respected. We enjoy how clean the grounds are kept and the rooms especially. We will continue to stay at this location.

Partner

10/10

Exceptional

24 Mar 2021

Janeil

Everything was great!

Partner

8/10

Excellent

14 Mar 2021

Rachael

Lovely but best to wait until after COVID

Check in was great, the woman at the desk was very friendly!! Our room was lovely, very clean.

Covid restrictions are a bit much. Most places have adapted at this point but Courtyard has not. They believe that a credit card needs to be swiped instead of using the chip because of covid????

Bistro remains closed. \"Grab and go\" breakfast was literally a banana qnd orange juice.

This hotel is way behind the curve on adapting to covid.

Partner

10/10

Exceptional

14 Oct 2020

Verified traveler

Comfortable

I enjoy the availability of a balcony and the atmosphere that this hotel provides. Always clean and always super nice to make adjustments when need be. Favorite hotel so far in the vernon hills/lincolnshire area.

Friends_and_family Friends

8/10

Excellent

02 Feb 2020

Verified traveler

The bed was way too soft. I don’t like bath gels. The staff was very friendly and helpful.

Business Self

10/10

Exceptional

12 Nov 2019

Syed

The stay was warm and welcoming. I loved it! Thanks!