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Four Points by Sheraton Buffalo Grove

Chicago - IL · United States

900 West Lake Cook RoadView location

8.2/10Excellent990 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.4/108.4
Location3.0/103.0
Neighborhood9.0/109.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Buffalo Grove

Located in Buffalo Grove, Four Points by Sheraton Buffalo Grove is in the suburbs, a 4-minute drive from Kemper Lakes Golf Club and 5 minutes from Valentino Vineyards. This hotel is 10. 6 mi (17. 1 km) from Woodfield Mall and 19. 2 mi (30.

9 km) from Naval Base Great Lakes. . Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5. 00 mi. . Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.

Conveniences include phones, as well as safes and desks. . Satisfy your appetite for dinner at Harry's, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Read more about this hotelShow less

Cooked-to-order breakfasts are available daily for a fee. . Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. . Distances are displayed to the nearest 0.

1 mile and kilometer. Kemper Lakes Golf Club - 3. 9 km / 2. 4 mi- Valentino Vineyards - 5. 2 km / 3.

With a stay at Four Points by Sheraton Buffalo Grove in Buffalo Grove, you'll be in the suburbs, within a 15-minute drive of Schaumburg Convention Center and Bowlero Buffalo Grove. This hotel is 15.7 mi (25.2 km) from Lake Michigan and 10.6 mi (17.1 km) from Woodfield Mall.

Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car recommended Events/parties allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Parties and events are allowed on site
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 13.95 for adults and USD 6.95 for children
    • Pet fee: USD 150 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

    Spanish

Nearby attractions

Bowlero Buffalo Grove 2.1 km / 1.3 mi
Kemper Lakes Golf Club 3.9 km / 2.4 mi
Broken Earth Winery 4.1 km / 2.5 mi
Valentino Vineyards 5.2 km / 3.2 mi
Heritage Park 6.2 km / 3.8 mi
Chevy Chase Country Club 6.8 km / 4.2 mi
Deer Park Town Center 7 km / 4.3 mi
Deer Grove Forest Preserve 8.2 km / 5.1 mi
North School Park 8.2 km / 5.1 mi
Metropolis Performing Arts Center 9 km / 5.6 mi
Isaak Walton Park 9.4 km / 5.8 mi
Palatine Hills Golf Course 9.6 km / 6 mi
Prospect Heights City Hall 9.7 km / 6 mi
Marriott Theatre 9.9 km / 6.1 mi
Sportsman's Country Club 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 152
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
Show 28 more facilities & services
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKINGROO.2Q-NM

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Four Points by Sheraton Buffalo Grove

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 29 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Four Points by Sheraton Buffalo Grove

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Four Points by Sheraton Buffalo Grove

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Four Points by Sheraton Buffalo Grove

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points by Sheraton Buffalo Grove

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Buffalo Grove

8.2
Excellent
990 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
3.0 /10
Neighborhood
9.0 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
17 Jul 2026
Daniel
Way to expensive and any one could come and go in that building with no room key all entrances are unlocked
4/10
Poor
16 Jul 2026
CHRISTOPHER
They advertised a lobby bar and a restaurant. There was neither. Also they had no beer or wine in the mini store in the lobby. I didn’t rent a car because I thought I could hang out there. Terrible place.
Business
2/10
Poor
14 Jul 2026
Leslie
I kept driving, did not even check in. I called to share my story, she said she would have the manager call me back, nothing. Proceed with caution on this one.
Self
4/10
Poor
01 Jul 2026
rajesh
Weird smell.
Family
6/10
Pleasant
30 Jun 2026
Julie
This is an older property and it shows. We visited during summer and the primary problem was the that the A/C was insufficient to cool and dehumidify. Air was slightly humid in the rooms. The A/C in the fitness center did not work at all. There was no way to clean gym equipment. The rooms were relatively clean but humidity can result in that sharp odor in bathrooms … it was evident around shower and toilet. It was cheap though and we needed two rooms for our family so it seemed worth the trade off. I would book again in cooler months. Will avoid in summer.
Family
10/10
Exceptional
29 Jun 2026
Nelson
Overall, it was a good stay, and I would recommend it to others.
Self
6/10
Pleasant
28 Jun 2026
ROSE
Pillows were terrible.
Very noisy both nights. Children running in halls and screaming.
Someone was smoking weed in the building. Terrible smell in halls.
Sidewalks and grounds not well maintained.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Barry
I was very happy with this place the staff is very nice very helpful I would have lied to complementary breakfast but that was okay the rooms are clean
Self
8/10
Excellent
25 Jun 2026
Jerzy
Clean room and bathroom.
Comfortable bed. Internet works well. Air-conditioning OK self controlled.
Breakfast with lots of choices, hot and cold.
Lots of free parking.
Rooms are cleaned every day.
Quite neighbor.
Self
10/10
Exceptional
25 Jun 2026
Mauricio
Just check the fridges on each room mine was not working but everything was excellent 👌
Family_with_children
10/10
Exceptional
24 Jun 2026
Robert
Blackout shade was nice and staff was super helpful. Microwave available in lobby.
Partner
10/10
Exceptional
10 Jun 2026
gary
Decent property, good location (for my purposes) but the property is at the beginning stages of being thread worn. Once gain, nothing wrong but it doesn't show like a newer property. I'd return on another visit.
Self
10/10
Exceptional
08 Jun 2026
Nelson
Clean and comfortable. Friendly staff. Adding the on-line breakfast option was well worth it. Would definitely stay here again.
10/10
Exceptional
08 Jun 2026
Logan
Clean room
2/10
Poor
07 Jun 2026
Abbygail
Me and my spouse book this room because we are excited for a kid's free trip to Chicago. Upon checking in the room, they told us it was a good spot for romantic couples. When we pulled in, we thought it was a rundown motel, they have no amenities as a spa, like they say, we had to argue with the lady at the front desk, two different ladies to get our breakfast. That was included with it. And then they charge just extra on top at check. In and didn't even tell us why. So we had to go back to the front desk and ask, this is a two story hotel, and the pitchers look nothing like it was.This is not a resort scene at all.My courtyard was booked on the room and I paid extra to have a courtyard room which I was staring at the back of a restaurant and a freeway.The whole time it was a great vacation.Otherwise, but the room was super disappointing
Partner
10/10
Exceptional
31 May 2026
Isaiah
Clean room
Self
10/10
Exceptional
29 May 2026
Elizabeth
Everything was super clean, smelled good, great location for where I needed to be. Will stay again in the future!
Self
8/10
Excellent
29 May 2026
cybee
The room itself was clean and more updated. The hallway looks old and the carpet looks worn out and ugly. Made the place less appealing. Thankfully , when I opened my room it looks better and the bed and pillows were comfy and fluffy.
Towels are thin and old.

Did not use the shampoo and conditioner and soap in shower. I wasn’t sure ihow long it has been settling there.

Stayed there bcoz it was convenient to my aunts nursing home.
Family
4/10
Poor
26 May 2026
Ronald
Room was clean, but there was food left in fridge. Couldn’t get much water to come from shower head. No fan in bathroom causes room to be extremely hot with fogged mirror. No good lighting by mirror in room to put on make-up when husband was taking shower.
Partner
10/10
Exceptional
26 May 2026
Lyndon
Great location with plenty of food options nearby or within driving distance. The front desk was super helpful and friendly, would for sure stay again
Friends_and_family Family
10/10
Exceptional
23 May 2026
Cathy
Exceptional check in. Well lit and safe parking lot. Clean indoor pool area. Spatious and very clean room and bathroom. Quiet.
Partner
6/10
Pleasant
26 Apr 2026
Jan
Room had a bad odor of burnt plastic. Building in poor repair. Beds comfortable. Bathroom extremely small.
Partner
10/10
Exceptional
21 Apr 2026
Kathleen
Convenient location. I wish I had time to use the pool. It looked great! And the front desk staff very helpful and friendly. I happen to be there during tornado watch and it was nice to feel safe in the sturdy building with friendly people.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Frank
Good location but could use a remodel
Self
10/10
Exceptional
11 Apr 2026
alexander
Good
Self
6/10
Pleasant
26 Feb 2026
Rocella
The staff was very nice. The general condition of the property screams of poor maintenance. Torn curtains patched with duct tape, worn carpet and nonfunctional equipment. Even the exterior has rotted out boards. Crazy disappointment for a MARRIOTT property. Don’t pay your good money on this property.
Partner
6/10
Pleasant
15 Feb 2026
David
Back entrance door had a broken lock - room was poorly lit .
Leisure Partner
4/10
Poor
15 Feb 2026
Eric
Check in was nice. Place offers a very nice entrance and clean look. Pool is very cold to use, Cleaning personal knocked at door for room make up at 9:20am where check-out is 11am, There are no bathroom vents to reduce shower fog.
Leisure Friends
10/10
Exceptional
31 Dec 2025
Lauren
Clean room, friendly staff!
10/10
Exceptional
30 Dec 2025
Nestor
Good
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Lauren
Staff friendly and helpful! Def will stay again if ever in the area!
Business_and_leisure Self
4/10
Poor
20 Dec 2025
James
First off when you call to confirm things about your stay, they don’t answer. I called 8 times. Marriott-Bonvoy called and they still didn’t answer. Keys kept not working. The side entrance doors are not securely locked. The gut that works there in the morning is very rude! There was a fire alarm there my final day. Only reason I found was cause I was talking to a fire fighter and he said half the fire alarms in the building don’t work.
Business Self
10/10
Exceptional
15 Dec 2025
Matthew
Very nice and clean
8/10
Excellent
15 Dec 2025
Judith
The TV and fridge didn't work but they came and fixed it. Room was clean and quiet
Friends_and_family Family
8/10
Excellent
05 Dec 2025
John
Place was clean quiet and reasonable price. Staff was friendly and did everything right.
Partner
6/10
Pleasant
03 Dec 2025
Megan
The property listed a restaurant and bar on the property (the reason I booked after a long day of driving and work) and was so disappointed that neither had been operating for a \"long time\" the staff reported. Front desk staff were friendly and the place was clean and safe.
Business
10/10
Exceptional
29 Nov 2025
Matthew
Great place to stay
Business Self
10/10
Exceptional
29 Nov 2025
Jordan
Was a nice place to stay while on business
Business Self
6/10
Pleasant
28 Nov 2025
Thomas
I had booked a handicapped accessible room. The general area in the room was accessible. The bathroom was a completely different story. I couldn’t even get my walker in the bathroom without having to angle it. The shower/tub setup was not handicapped accessible at all. The only way to turn on bathroom light is to close the door completely. The switch is on the backside next to the door jam.
Business_and_leisure Self
8/10
Excellent
28 Nov 2025
Eva
The staff was very courteous. Overall cleanliness was good, but they were hairs in my bathtub. The only disappointing thing was that they said there was a restaurant. The website said certain hours, but the only thing they had was breakfast.
Leisure Self
10/10
Exceptional
27 Nov 2025
Dwight
Great customer service. Mrs. Rose, the woman at the front desk was amazing to work with.
Business Self
10/10
Exceptional
12 Nov 2025
James
Fantastic value for money and great staff
6/10
Pleasant
11 Nov 2025
Thomas
it was OK
6/10
Pleasant
11 Nov 2025
Robert
I have stayed at this location twice in the past 30 days. Both times they have overcharged me, even though I pre paid for one room. While the service was good, I would not stay here again, due to their accounting and billing system. I would not recommend staying here because of the poor billing system.
Leisure Family
2/10
Poor
10 Nov 2025
Robert
this is the second time in 30 days I have stayed here and twice I have been overcharged and cannot get any answers from the front desk.
10/10
Exceptional
09 Nov 2025
Josh
Room and nice and clean
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
William
Very comfortable
Self
10/10
Exceptional
31 Oct 2025
Shawna
The woman at the front desk was very accommodating and kind, the room was very clean and nice. Loved the tall ceilings in our room! Also the area itself was nice and quiet. I would definitely stay here again!
Leisure Friends
6/10
Pleasant
26 Oct 2025
Sherry
Carpet nails near the bathroom door stabbed two of us. The carpet smelled musty and sour
Leisure Family
4/10
Poor
20 Oct 2025
Sandeep
Well located.
10/10
Exceptional
19 Oct 2025
Max
Great place
8/10
Excellent
09 Oct 2025
Darryl
It was decent
Self
6/10
Pleasant
09 Oct 2025
Loretta
Breakfast was good. It should be as it wasn't included. Side door was broken so it was difficult unloading luggage to room.
Leisure Family
8/10
Excellent
02 Oct 2025
Slavisa
It was good hotel, clean and comfortable stay.
10/10
Exceptional
29 Sep 2025
Claudia
Excellent
Business Self
8/10
Excellent
28 Sep 2025
Mark
The hotel needs some updating. It’s a decent place to stay. It was very conveniently located.
Leisure Family
10/10
Exceptional
28 Sep 2025
Andrea
Very spacious High ceilings cozy beds
Leisure
10/10
Exceptional
14 Sep 2025
Sandra
Staff were kind
Leisure Partner
10/10
Exceptional
12 Sep 2025
Theresa

Good place to stay

It is a wonderful hotel
Friends_and_family Family
4/10
Poor
12 Sep 2025
Kathy
Basic hotel with pleasant staff and comfortable bed. Rates were inflated/overpriced for holiday weekend and room/property is run down, bathroom extremely small, limited cable (TV was not working when I checked in) and lighting.

Convenient location to family but will not be choosing this spot for next visit.
Leisure Self
10/10
Exceptional
10 Sep 2025
Joon
Clean
Business Self
10/10
Exceptional
08 Sep 2025
atif
I like the room. It’s nice clean and big.
Leisure Family
10/10
Exceptional
06 Sep 2025
Dave
Good night sleep! AC & continuous fan worked great. Good coffee in am
Leisure Self
10/10
Exceptional
05 Sep 2025
Vonkisha
N/A
Leisure Partner
10/10
Exceptional
04 Sep 2025
Angel
Nice rooms easy access
2/10
Poor
03 Sep 2025
Samira
Dirty sheets, ants infestation in beds, dressers, floor. When I woke up at 3 AM ants were crawling all over me and my kids mind you I was leaving at 5AM. The lady at the front desk says well why didn’t you get another room I said I didn’t realize it would be an ant infestation when I went to sleep. Contacted management no answer, sent two emails, they said nothing about my refund but they said oh I’ll tell housekeeping about this. Housekeeping can’t fix a construction problem ants are getting in due to insulation issues in the wall and windows. DO NOTTTTTTTT BOOK HERE!!!!!!!!!!!!!!! The pictures are lies. It’s dreary and dingy. I will be contacting the BBB and submitting photos and videos! I will be awaiting my refund!
Leisure Family_with_children
2/10
Poor
03 Sep 2025
Verified traveler
Stay here 4 nights housekeeping never came not once . Travel with 3 kids and the KIDS found a dirty condom on the floor . Manger offered points .
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
George
Clean rooms, attractive lobby, food was good.
Leisure Partner
8/10
Excellent
02 Sep 2025
Carey

Clean and decent

Overnight at fair price per night. The breakfast was expensive however and okay.
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Maria
Good hotel!
Leisure Self
10/10
Exceptional
22 Aug 2025
Maria Mercedes
Clean, pleasant and quiet!
6/10
Pleasant
20 Aug 2025
Aaron
The hotel claims to have a bar and restaurant, which is why I selected this location. However the there is neither, it appears they used to have a bar, and the only food is breakfast that is not included, no dinner options. Perhaps update the amenities listed on the profile to remove these.
Business Self
6/10
Pleasant
15 Aug 2025
Nancy

Good location-below average service/room quality

My daughter and I stayed here in a first floor room when we were in town for a few days visiting family. The first thing we noticed was how damp the room was; even the towels in the bathroom were damp so we had to continually run the AC. In addition, the room was not stocked with sufficient towels/washcloths when we arrived. Nevertheless, it was basically clean. I needed to talk with the front desk on two occasions and both times the person there was on her personal cell phone talking with someone while I was trying to talk with her. My daughter used the gym and she said that was fine. Overall, the location and price were good but I’m not certain I would stay there again. It didn’t seem up to standards that I would expect from Sheraton/Marriott.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Numeriano A
Good hotel at reasonable price
Leisure Family
6/10
Pleasant
08 Aug 2025
Ailea
The room was fine, but they charged 50$ for early check in, no free breakfast, and there was a sign outside that your car could be at risk for damage. It didn’t seem safe outside and my car ended up being keyed and scuffed.
Self
8/10
Excellent
02 Aug 2025
Jack

Thankfully quieter than many mid-range hotels

Good mid-range hotel room. It was quieter than I expected, which I particularly appreciate in a hotel stay.
Self
10/10
Exceptional
29 Jul 2025
Tomer
Clean quiet location great staff, very friendly and helpful.
Business Self
6/10
Pleasant
27 Jul 2025
Tara
Check in was terrible. Employee was rude and seemed like we were a bother. Then the keys didn’t work and had to go all the way back to get new ones.
Leisure Family
8/10
Excellent
26 Jul 2025
Casey
No
6/10
Pleasant
26 Jul 2025
Tony

Lots of missteps

When we arrived the employee Rose gave great service. Unfortunately it stopped there. The first room I was assigned had a pile of dirty towels on the floor. The second room had long brown hair all over the bathroom. After the 15hr drive we just took tissue and got it all up. Then on our second night they thought we had checked out so we couldn’t get into the room. Not a big deal just an inconvenience.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Christopher
Baby
4/10
Poor
20 Jul 2025
Amy

Too much marijuana use

The hotel
Was clean and staff was helpful and pleasant. The grounds are in terrible shape with weeds everywhere and an old tennis court that is overgrown and belongs in a ghetto. The hallways smell like marijuana so much so that i almost left. Please put alarms in rooms that detect marijuana use, it’s terrible. Fine those that use it and kick them out. Nonsmoking means nothing when there’s pot.
Friends_and_family Family
6/10
Pleasant
20 Jul 2025
Verified traveler

Property needs a refresh

Property condition outside was surprisingly poorly maintained. Knee high weeds all around and peeling paint. The hotel location was good and the room itself was comfortable and clean although noisy from hallway and parking lot.
Partner
8/10
Excellent
13 Jul 2025
Waltraud
The staff was very nice.
The room was comfortable and clean.
The property is conveniently located near our family.
Leisure Partner
8/10
Excellent
13 Jul 2025
Jack

An improvement fro the past

An upgrade to the previous Wyndham Garden Inn that this place was a few years ago. Clean linens, generally comfortable room. Appreciate the free breakfast. Only it's just a little pricy for a mid-range hotel. However, I'll happily stay here again.
Self
8/10
Excellent
29 Jun 2025
Alexander
The pool was too cold for me and my boyfriend's liking but otherwise the place was nice.
Leisure Family
8/10
Excellent
24 Jun 2025
Sandra
Hotel was accessible and near the event we were going to. Wish it would have had breakfast or snack options
Leisure Family_with_children
8/10
Excellent
12 Jun 2025
James
we have stayed here several times and the bar has yet to be open. Staff and service are great.
Partner
4/10
Poor
30 May 2025
Renee
They advertise a restaurant and at check in, I was told it was open. Brochure in room akso states it is open until 10pm. It actually was not open at all which is ridiculous on a Friday night.
Propery also seems a bit run down. Room is nice and clean.
Leisure Self
2/10
Poor
30 May 2025
Jose
They charged me an extra $50. I also requested early entry and they didn't let me in. Afterwards, I returned at 3 pm and they didn't want to give me access, arguing that they were full, among other things. Terrible service.
10/10
Exceptional
19 May 2025
Jill
The room was spacious! I was on the 2nd floor and didn’t expect the room to have a cathedral ceiling. I had a nice view of the courtyard. The bed was comfortable. The only problem that I incurred encountered was not being able to turn the TV off. The TV was very slow to turn on so maybe the remote needed new batteries. I’d definitely stay here again!
Leisure Partner
10/10
Exceptional
16 May 2025
Jasmine
This hotel was nice and clean. We had a great stay!
Partner
10/10
Exceptional
14 May 2025
Tetyana
Just one of those perfect experiences. Definitely will come back.
Leisure Self
10/10
Exceptional
12 May 2025
Hector
everything was great
10/10
Exceptional
04 May 2025
donald
great reception, very personable
Leisure Partner
10/10
Exceptional
30 Apr 2025
Jennifer
The staff were all so nice and accommodating. It was pleasant. The other guest were also so nice.
Leisure
10/10
Exceptional
21 Apr 2025
Michael
great staff and accommodating
Leisure Family
10/10
Exceptional
05 Apr 2025
Kyle
Staff was very accommodating and wonderful.
Business
10/10
Exceptional
05 Apr 2025
Brian
Clean
Leisure
10/10
Exceptional
30 Mar 2025
Neil
Yes
Leisure Family

Location & surroundings

Four Points by Sheraton Buffalo Grove
900 West Lake Cook Road, Buffalo Grove, United States

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Four Points by Sheraton Buffalo Grove

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