Name: Extended Stay America Chicago Vernon Hills Lake Fo
Address: 215 N Milwaukee Ave, Vernon Hills (il), 60061, US

10/10

Exceptional

03 May 2026

Kaitlyn

Overall, the room was very clean and staff was super friendly and helpful! Sarah is amazing

Self

8/10

Excellent

09 Apr 2026

Chris T

Staff was great and place was clean.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Salvador

If your looking for a room, this is your place!

10/10

Exceptional

14 Mar 2026

Richard

Nice room, furniture/fixtures in good condition, quiet. Quick check-in/out, friendly staff. Only negs, a bit noisy air handler and a few exterminated insect remains on floor.

Self

6/10

Pleasant

05 Mar 2026

Jeanette

No good breakfast just a muffin and coffee

8/10

Excellent

16 Feb 2026

Anita

Room very clean...staff very friendly

10/10

Exceptional

26 Dec 2025

Richard

All around clean. Convenient location. Good Value.

2/10

Poor

28 Oct 2025

Oyiza

The building is very old. We were checked in to our first room and there were bugs everywhere. On the window seal, in the kitchen and on the table that was inside of the room. We quickly asked for another room and this one was way cleaner however, the towels were dirty and old. Also there was what looked like pubic hair stuck to one of them. I asked for fresh towels and never received them. At that point I was just completely over it. The staff that was there when I checked out in the morning was by far way more pleasant than the woman who worked in the evening. Overall I won’t be staying here again.

8/10

Excellent

11 Sep 2025

Julio

Everything walking distance

Business_and_leisure Self

10/10

Exceptional

09 Sep 2025

Patricia

All employees on this property are very professional, caring and helpful. Whenever you enter they greet you warmly. The property is maintained well.

Leisure Family

10/10

Exceptional

01 Sep 2025

Ginger

Last-minute availability: Pet-friendly Family of 4

What an amazing staff! They were the most obliging. Kudos to Sarah and Leo. My son graduated from RTC Navy, and his orders were changed along with his Liberty. We had to find a last minute hotel on Labor Day weekend with extended hours because we had our family pet, a German Shepherd, with us, and our original hotel was booked solid for the extra day we needed. Thank you so much!! It worked in a pinch - no frills. We stayed in and played cards around the table until it was time to say goodbye, again.

4/10

Poor

04 Aug 2025

Bowdy

Did not like this place. Pretty sketch, will not stay here again :(

Partner

8/10

Excellent

30 Jul 2025

stephanie acevedo

Good

Business Family_with_children

4/10

Poor

09 Jul 2025

TIMOTHY

Dilapidated awful place

Business_and_leisure Self

4/10

Poor

07 Jul 2025

kassandra

Picked location so it would have microwave/fridge, pet friendly, and breakfast. Breakfast was an oatmeal package or a nutri-grain bar. All the normal extend stay features like plates, were only available by request. We got in late so the last thing I wanted to do was hunt down a front desk person to get a fork and a cup. All bathroom soap and shampoo, also by request. When I went to the desk to get these I was given a face bar and bottle of shampoo. No body soap, no conditioner. My check in was rough as well. The staff was pleasant but I used expedia to reserve but pay at hotel. I was told no military discount bc of expedia but then they cancelled my expedia room and moved me to another one bc expedia didnt include the dog fee... I used the filters correctly and stated I would have a dog.So now I had to pay another 50 ish dollars that I would not have and they still said no military discount with her excuse that it wasn't a big discount. Lastly, the bed was terrible. It was rock hard and would tip over if you were near the edges.

Leisure Pet

2/10

Poor

06 Jul 2025

Marisol

The hotel is too old and smelling, when we entered the room it smelled of musty and the old bed smelled like a wet dog, and they charged us twice for the room.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Diane

Nice / clean will be back

8/10

Excellent

27 Jun 2025

Wyatt

The bathroom sink was stopped up

Leisure Self

10/10

Exceptional

24 Jun 2025

Larissa

The staff is phenomenal and super friendly. Always there to help or answer any questions. No complaints whatsoever! Thank you for making my stay a good one.
I made the mistake of going to another location later on (Vernon Hills-Lincolnshire location) please do not go to that location…I was getting bit non stop with bugs and the woman at the front desk was so rude and condescending and wasn’t willing to help since she said the maintenance guy didn’t find anything. He is not a professional exterminator plus I had been cleaning and vacuuming my own room to hopefully get rid of whatever was biting me. This woman had no hospitality skills and frankly should quit since she was so unhappy and unwilling to show compassion. The worse part about it is that she lied and said there were no other rooms. I took the liberty of looking online and just as I thought there were rooms in fact available. I don’t suggest anyone going to the VH/limcolnshire location. Save your hassle and go to the Vernon Hills/Lake Forest location. They were amazing!

Self

8/10

Excellent

20 Jun 2025

Roy

The Room was nice and clean. I had an issue with the Shower that there wasn’t enough pressure with the water.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Giovanna

Clean and safe

Leisure

6/10

Pleasant

02 Jun 2025

Shaniqua

My stay at the extended stay in Lake Forest was honestly just ok. It really wasn’t what I was expecting, but that’s my fault, should have done my research. First thing, the room had a smell, don’t know how to describe it, it was like a musty smell, really turned me off. I didn’t spend a lot of time in the room so I decided to just bare it but I honestly wouldn’t stay there again. It’s ok if you’re looking for something cheap and you don’t care about the quality. The bed was ok, no issue there, slept ok.

Business_and_leisure Family

6/10

Pleasant

01 Jun 2025

Mark

The rooms were very outdated. Box of tissues were musty. Mattress was very stiff and uncomfortable. Guests were talking to us, though we hadn't even checked in.

Partner

2/10

Poor

26 May 2025

Sanjeev

Terrible place - carpet has patches, holes, stains. The place reeks of rotten food, I will not go close to it.

Leisure

8/10

Excellent

22 May 2025

Arturo

The staff is very polite.

Leisure Family

10/10

Exceptional

22 May 2025

Satish Kumar

Very convenient

10/10

Exceptional

18 May 2025

MICHELLE

Easy check-in, friendly and professional employee who assisted in the check-in. Quiet, clean and great location close to stores and restaurants.

Leisure Family

8/10

Excellent

01 May 2025

Leonel

Good place to stay

6/10

Pleasant

27 Apr 2025

Sam

The shower head sprays in the ceiling, the ac is really loud and the beds are closer to full vs queen

Friends_and_family Family

6/10

Pleasant

21 Apr 2025

Joyce

The property should not be listed as breakfast included. That was one of the main reasons I selected this hotel only to find what they call breakfast was a very small muffin or granola bar and coffee

Leisure Self

4/10

Poor

15 Apr 2025

Michael

Very basic - room only. Older everything. Worn furniture and flooring. Bathroom was decent. Breakfast very limited. It was warm and dry.

Business Self

10/10

Exceptional

07 Apr 2025

Kristine

Friendly Staff, clean room

Room is way smaller than it seems in the picture - but it was clean, quiet and comfy. I would stay there again - about 20 minutes from Navy RTC station

Friends_and_family Family

8/10

Excellent

30 Mar 2025

Raven

N/A

Partner

10/10

Exceptional

23 Mar 2025

Melissa

Some rooms need to be upgraded. WiFi very slow

Business Self

10/10

Exceptional

23 Mar 2025

Melissa

The place is very quiet and very safe shops. Restaurants . they are some rooms that needs upgrading, especially removing the carpets in the rooms in the showers and the cooking plates. I don’t know what they’re spraying on it, but I think it’s very harmful because when you’re cooking there all this black powder it’s coming out from the plates,

Business Self

10/10

Exceptional

20 Mar 2025

Patricia

All the employees are great. They strive to make your stay very comfortable.

Partner

10/10

Exceptional

26 Feb 2025

Khin

The room is clean, environment is quiet and peaceful. The staffs are prompt in taking care of my requests. The hotel had not done the snow removal at the parking well. The walkway in the hotel premises were all covered with ice. I had a fall near the walkway!

Business Self

10/10

Exceptional

05 Feb 2025

Leonid

Bgfj

6/10

Pleasant

02 Feb 2025

DaRrell

The actual room didn’t match the photos from the website.

Leisure Self

8/10

Excellent

01 Feb 2025

Maritza

Good

Leisure

8/10

Excellent

26 Jan 2025

Patricia

All employees are very professional and very helpful.

10/10

Exceptional

26 Jan 2025

Leonid

Gvv

10/10

Exceptional

25 Jan 2025

Jun

A good area for stay.

Leisure Family

2/10

Poor

23 Jan 2025

Noemi J

People were fighting across from my room at midnight and the police showed up. I asked to cancel my reservation and move hotels.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Leonid

Dydn

Business Self

8/10

Excellent

15 Jan 2025

Maritza

Nice staff

10/10

Exceptional

12 Jan 2025

Leonid

Ehdy

8/10

Excellent

06 Jan 2025

Maritza

Enjoyed our stay

Business_and_leisure

8/10

Excellent

22 Dec 2024

Maritza

Enjoyed

Leisure

8/10

Excellent

21 Dec 2024

Maritza

Enjoyed

10/10

Exceptional

18 Dec 2024

Melissa

People sitting in the hallway, talking on the phone outside cigarette parts everywhere other than that, the place is good safe and quiet

Business Self

10/10

Exceptional

13 Dec 2024

Melissa

Everything is good just the the showers and the beddings other than that everything is good

Business Self

10/10

Exceptional

13 Dec 2024

Melissa

It is very quite very safe. Is it parking? Everyone is friendly., it just needs cleaning more often and buy new beddings fix showers

Business Self

10/10

Exceptional

10 Dec 2024

Jessica

Na

Leisure Partner

10/10

Exceptional

09 Dec 2024

Melissa

Don’t like the shower and beddings need to be upgraded

Business Self

8/10

Excellent

05 Dec 2024

Melissa

I think just the shower it needs upgrading and the beddings

Business Self

10/10

Exceptional

04 Dec 2024

Melissa

The place is very quiet surrounding areas are very good. Very safe easy parking. Just the showers needs upgrading a little bit.

Business Self

8/10

Excellent

29 Nov 2024

Melissa

Needs some upgrade bathroom shower and beddings the fridge makes strange sounds carpet in the room too dirty

Business Self

10/10

Exceptional

24 Nov 2024

Sadrish

Very understandable staff

Leisure Family

6/10

Pleasant

20 Nov 2024

Lisa

Somebody's Watching Me

There was a stain on the rug that made me feel like the room was not clean and a fire alarm that was hanging from the ceiling over the bed was hanging by a wire on the ceiling and there was a hole in the ceiling. I felt like somebody. I was watching me from the ceiling.

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Francisco

Beautiful place, I love it

10/10

Exceptional

09 Nov 2024

LEON D JUDA

Totally recommend it 😉

Business Family

6/10

Pleasant

21 Oct 2024

Ericka

Staff is always friendly, check in is always fast. There were a few ants in the bathroom and on the end table next to the bed.

Leisure Partner

6/10

Pleasant

20 Oct 2024

George

.

Overall the hotel is clean and the staff are very friendly and helpful. The location is close to restaurants and shopping. The hotel advertises free breakfast but the breakfast items consist of nutrigrain bars, muffins and coffee. The nutrigrain bars and muffin unhealthy junk food and highly processed packaged nutrigrain bars and muffins are not what a reasonable person expects of a hotel that advertises free breakfast as available for guests. This is not truthful advertising and should be changed to state that fast food snack items are available in the morning. As long as one does not expect breakfast to be provided by the hotel it is a nice and clean place to stay.

Friends_and_family Family

10/10

Exceptional

20 Oct 2024

Anthony

Off the Main Street

6/10

Pleasant

27 Sep 2024

Doug

Review

Room was a pretty good size. Refrigerator didn’t work.

10/10

Exceptional

20 Sep 2024

Oladapo

Good stay

Business Self

8/10

Excellent

09 Sep 2024

Ericka

Rooms are clean. Hotel is quiet and close to restaurants and stores.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Iliana

All good

Business_and_leisure Friends

4/10

Poor

07 Aug 2024

Gerard

Hallways and rooms smelled like food/ smoke. No housekeeping unless there two weeks or more so had to bring dirty towels to exchange for new ones and empty own trash.

Leisure Partner

2/10

Poor

31 Jul 2024

Ke'Vin

STILL NO REASON WHY

I made my reservation and paid online and was unable to check in. With no reason why.

Partner

4/10

Poor

29 Jul 2024

Leslie

Although all of the doors entering the building are supposed to be locked the men in my section of the hotel put a stick in the door so it would not lock. I would remove it and they would replace it immediately. The staff were not checking it but I was and this went on until 1:00 am in the morning. Many of the residents are older adults, but many are also transient men and construction workers. I would not recommend this building for people concerned about their safety.

Business_and_leisure Self

4/10

Poor

15 Jul 2024

Charles R

the breakfast was the worst part of the trip, muffins and granola bars - thanks, but no thanks

Leisure Family

6/10

Pleasant

15 Jul 2024

teresita

Awesome ustomer service and great location.

Hotel can use an upgrade

Leisure Partner

2/10

Poor

13 Jul 2024

Colleen

No way

This was probably the worst hotel stay I’ve had. When I arrived a half dozen people were smoking just outside the entrance of the hotel with the “no smoking within 100 feet of entrance” sign. Inside the room the bathroom had a horrible odor. My husband was actually ready to request a room change when we went online and saw many negative reviews about a bad odor on the property. It’s also obvious that the property manager is aware of this odor because a deodorizer is being used in the HVAC system. Every time it turned on my family would start to sneeze. Our room had two different pieces of info that said we could request a toaster; when we did they said they had none. Finally, the bathroom lock accidentally got pressed in and the door closed when we went out for the day. When we returned we discovered we were locked out of our bathroom. We called the front desk to see if they could come up to our room to unlock it with a key. Instead the attendant at the desk first suggested we try picking the lock with a paper clip. When that didn’t work, she made us come down and get a fork. As I jammed a fork tine into a lock to get into a bathroom that smelled like rotten meatballs, I vowed to myself NEVER AGAIN.

Friends_and_family Family

2/10

Poor

12 Jul 2024

Colleen

No Forkin’ Way

This was probably the worst hotel stay I’ve had. When I arrived a half dozen people were smoking just outside the entrance of the hotel with the “no smoking within 100 feet of entrance” sign. Inside the room the bathroom had a horrible odor. My husband was actually ready to request a room change when we went online and saw many negative reviews about a bad odor on the property. It’s also obvious that the property manager is aware of this odor because a deodorizer is being used in the HVAC system. Every time it turned on my family—including my asthmatic son—would start to sneeze. Our room had two different pieces of info that said we could request a toaster; when we did they said they had none. Finally, the bathroom lock accidentally got pressed in and the door closed when we went out for the day. When we returned we discovered we were locked out of our bathroom. We called the front desk to see if they could come up to our room to unlock it with a key. Instead the attendant at the desk first suggested we try picking the lock with a paper clip. When that didn’t work, she made us come down and get a fork. As I jammed a fork tine into a lock to get into a bathroom that smelled like rotten meatballs, I vowed to myself NEVER AGAIN.

Friends_and_family Family

6/10

Pleasant

01 Jun 2024

Mukesh

They have only coffee in name of breakfast, there are always 2-3 people smoking near the front entrance in the night.

Leisure Family_with_children

6/10

Pleasant

31 May 2024

Scott

Property showing age. Coffee maker did not work, room had odor.

Business_and_leisure Family

8/10

Excellent

18 May 2024

Keith

Chicagoland visit

Decent for the money. Good location. Could use some updates - loud fridge, no USB charging, weak breakfast select. Staff is nice.

Friends_and_family Family

10/10

Exceptional

02 May 2024

Lashaun

Cool

Business_and_leisure Family_with_children

10/10

Exceptional

29 Apr 2024

Vanessa

It was a nice room/stay in a convenient location and a good price.

8/10

Excellent

15 Apr 2024

Kim

We were in town for a concert. The location was very convenient and had a good nightly rate.

Leisure Partner

8/10

Excellent

07 Apr 2024

Hector

Nice place

Business Self

4/10

Poor

04 Apr 2024

David

Honest review

Staff were amazing
Moved room due to noise of compressor from mechanical room below
New room had melted cheese in the microwave, two disgusting stains on the carpet and one on the bed spread. Bathroom sink had cracks, vinyl floor had not been cleaned.
Fridges are extremely noisy in rooms
Breakfast - extremely poor - poor choice - eat in room option only, poor option of milk.
Iron wire was burnt and dangerous to use

Friends_and_family Family

4/10

Poor

04 Apr 2024

David

Honest review

Staff were amazing
Moved room due to noise of compressor from mechanical room below
New room had melted cheese in the microwave, two disgusting stains on the carpet and one on the bed spread. Bathroom sink had cracks, vinyl floor had not been cleaned.
Fridges are extremely noisy in rooms
Breakfast - extremely poor - poor choice - eat in room option only, poor option of milk.
Iron wire was burnt and dangerous to use

Friends_and_family Family

8/10

Excellent

03 Apr 2024

Kay

Nice to have grab and go food and laundry. Staff at desk were great!

Leisure Self

6/10

Pleasant

22 Feb 2024

Yvette

Staff was awesome , very clean place but we did book hotel specifically for the hot tub . The water in the hot tub was cold ): very disappointing in that aspect we even tried messing with the settings and it would not warm up

Friends

8/10

Excellent

01 Feb 2024

Keith

North Chicago area

Nice place. Few amenities but knew that was the case.

Friends_and_family Family

6/10

Pleasant

20 Jan 2024

Verified traveler

Nice clean and fidget

Hotel was nice and clean check in was flawless. Heater didn't work and it was 5° outside :/

Business

2/10

Poor

31 Dec 2023

Mark

Vending machine didn’t work, but the staff said they couldn’t do anything.
Staff was foul mouthed when she didn’t know a guest had come off the elevator.
Gave them a bad review when they wrote to me and someone called. She didn’t call to fix my problem - but to tell me I was wrong. I’ve never seen such attitudes.
She wanted to have a district manager call me. I told I’d wasted enough time with her on what should have been a minor issue (the vending machine).
I guess the saying it is hard to get good help is true for this hotel.

Leisure Family

2/10

Poor

16 Dec 2023

Joseph

Sheets were dirty and counter was not clean, I requested new sheets and had to put them on myself. Clean the kitchen area and bathroom floor! Never never going back

Self

4/10

Poor

09 Nov 2023

THOMAS

Took three tries to get our key cards to work. Must ask front desk if you want supplies for your kitchen. One shelf in closet was completely broken upon arrival. Smell in hallway was horrible and unidentifiable. No regular cream for the 6a coffee.

Leisure Partner

4/10

Poor

05 Nov 2023

Diana

Overall the property looked weathered and old. There was a smell in the room. So noisy too. Couldn’t sleep at all.

Leisure Pet

10/10

Exceptional

02 Nov 2023

Amanda

Staff super nice and helpful ! Hotel nice clean and quiet

Partner

10/10

Exceptional

02 Oct 2023

Erin

Great service

10/10

Exceptional

16 Sep 2023

Jacqueline

Check in and out was not complicated, no extra fees for anything, grab and go breakfast was as expected, but they also had hot chocolate so that was great. Place was quiet and comfy.

Leisure Partner

4/10

Poor

15 Sep 2023

erin

I arrived after 11 and was chastised like a petulant teen for not calling about my \"late check in\". I had reserved the room for three days. I was traveling from 4 hours away in heavy rain through traffic, notifying my hotel was the last thing on my mind. After getting the run around I was allowed to check in. The person checking me in actually rather rudely pointed to my cell phone and said, \"You have a cell phone, you couldn't call?\" The property itself is run down. It's not DIRTY like visible filth, more \"worn\". There was a strong odor of marijuana in my room and the hallway on the third floor. I had to have my room re-keyed because it stopped working. Doesn't sound like a big deal, but it's a hassle when youre parked in back and can't get in the door. No one ever came to clean my room during my stay or refresh linens. The \"grab and go\" breakfast is a few packets of instant oatmeal and a couple granola/cereal bars as well as coffee. Was it a HORRIBLE stay, nope. Was it subpar? yes. Will I ever return...no.

2/10

Poor

07 Sep 2023

K

The gm is rascist beware

10/10

Exceptional

03 Sep 2023

Evangelina

I really like the location and area close shopping and dining options

Family

4/10

Poor

03 Sep 2023

Clarivic

Staff doesnt know how to address concerns, no creamer for coffee in the morning, bathroom doors was accidentally locked and staff said, nothing can be done since no maintenance workers around.