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TownePlace Suites by Marriott Chicago Waukegan/Gur

Zion - IL · United States

402 Lakehurst RoadView location

9.0/10Excellent187 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.4/109.4
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  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites by Marriott Chicago Waukegan/Gur

TownePlace Suites by Marriott Chicago Waukegan/Gurnee offers a variety of amenities for a comfortable stay. Enjoy a complimentary buffet breakfast on weekdays, and grab snacks and essentials from the on-site grocery/convenience store.

Stay active with the 24-hour fitness center and indoor pool or relax in the picnic area with barbecue grills. Free Wi-Fi and wired internet access are available, along with a 24-hour business center and dry cleaning/laundry services.

Each of the 98 guestrooms features a refrigerator, microwave, and a 55-inch Smart TV with digital programming. Unwind on your pillowtop bed with down comforters and premium bedding, or relax on the double sofa bed. Private bathrooms include designer toiletries and hair dryers.

The hotel is conveniently located near Six Flags Great America, Naval Base Great Lakes, and other attractions. Free self-parking is available on-site.

Read more about this hotelShow less

Located in Waukegan, TownePlace Suites by Marriott Chicago Waukegan/Gurnee is in the business district, within a 10-minute drive of Genesee Theater and Waukegan Harbor. This hotel is 3.8 mi (6.2 km) from Six Flags Great America and 5.4 mi (8.6 km) from Gurnee Mills.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 55-inch Smart televisions are provided, with digital programming available. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Temporary by American Place 0.7 km / 0.4 mi
American Place Casino 0.8 km / 0.5 mi
Bowlero Waukegan 1 km / 0.6 mi
Six Flags Great America 6.2 km / 3.8 mi
The People's Choice Family Fun Center 6.5 km / 4 mi
Asylum Skate Park 6.9 km / 4.3 mi
Three Brothers Theatre 7 km / 4.4 mi
Urban Edge Gallery 7.1 km / 4.4 mi
Great Wolf Lodge Water Park 7.3 km / 4.5 mi
Launch Family Entertainment 7.4 km / 4.6 mi
Visual Arts Center 7.4 km / 4.6 mi
James Lovell Federal Health Care Center 7.4 km / 4.6 mi
Genesee Theater 7.4 km / 4.6 mi
Waukegan Harbor 7.7 km / 4.8 mi
Rosalind Franklin University of Medicine and Science 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
Show 13 more facilities & services
  • Clothes dryer
  • Grill/BBQ
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 23 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Desk
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 27 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable7 photos

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Disability-friendly bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Hairdryer
    • Microwave
    • Wi-fi
    • Pillow menu
    • Tea and coffee making facilities
    • Ironing set
    • Fridge
    • TV
    • Direct dial telephone
    • Toiletries
    • Desk
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 40 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    TownePlace Suites by Marriott Chicago Waukegan/Gur

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning
    • Disability-friendly bathroom

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Pillow menu
    • Toiletries
    • Desk
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites by Marriott Chicago Waukegan/Gur

9.0
Excellent
187 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
12 Jul 2026
Sonja
The staff was very nice, helpful & supportive. Nice amenities. Outdoor patio furniture is nice to relax & enjoy.
Partner
10/10
Exceptional
11 Jul 2026
Juliana Tanyinoh
Clean room
Family_with_children
10/10
Exceptional
30 Jun 2026
Michael
Great place and staff
10/10
Exceptional
14 Jun 2026
Naomi Lynn
Great place..I'll definitely recommend
8/10
Excellent
06 Jun 2026
Wendy
I feel like it was unclear on if they came to do the beds and replace towels on their own or if we had to request it. Overall, very clean great breakfast, staff were very friendly. 10/10 I would book here again
Partner
10/10
Exceptional
06 Jun 2026
Jennifer
Beautiful rooms
Family
6/10
Pleasant
31 May 2026
Danny
The toilet are made for a child, need to fix.
Partner
10/10
Exceptional
25 Apr 2026
TracyAnn
I had a pleasant stay overall. The room was very clean and well-maintained, which I really appreciated. The complimentary breakfast was a great bonus—there were plenty of options, and everything tasted fresh.

My only concern was the condition of the shower ceiling, which appeared to be peeling and falling apart. It didn’t impact my entire stay, but it’s something that definitely needs attention.

Aside from that, everything else was great, and I would consider staying here again.
Family_with_children
6/10
Pleasant
24 Apr 2026
monique
They did not service my room even when I ask they need to work on their stuff. Otherwise it still was perfect. The staff was very accommodating and very pleasant the breakfast is good and the area kept
10/10
Exceptional
17 Mar 2026
Regina
Enjoyed room, breakfast and pool
Pet
10/10
Exceptional
08 Jan 2026
Charlotte
Staff was excellent! anRooms were neat and very clean. Quiet environment.upgrade dye to a
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Lonzie
Awesome
10/10
Exceptional
14 Dec 2025
Amanda
Super friendly staff and environment
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Lakyra
Great!!!!
10/10
Exceptional
30 Nov 2025
Amanda
The front staff was amazing!!! My girl up front was wonderful! The rooms were beautiful! They had everything we needed. Very comfortable. Shower was amazing!!!
Leisure Family
10/10
Exceptional
29 Nov 2025
Antoine
All of thr staff were nice and helpful. The room was clean and updated. Everyone enjoyed the stay.
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Juan
Breakfast, great customer service!
10/10
Exceptional
14 Sep 2025
Adrian
Very friendly staff, good breakfast, clean and spacious room.
Leisure Family
10/10
Exceptional
12 Sep 2025
Victor
Staff was great from Check in to Check out!
Leisure Family_with_children
10/10
Exceptional
02 Sep 2025
Cathryn
The rooms are very spacious and clean. The staff was courteous and the breakfast was good
Leisure Self
10/10
Exceptional
01 Sep 2025
Heather
Exceeded my expectations!
10/10
Exceptional
09 Aug 2025
Gagandeep
Very nice property!!
Family
10/10
Exceptional
05 Aug 2025
Jennifer
Staff was extremely friendly!
Leisure Family
10/10
Exceptional
17 Jul 2025
Patricia
Good service a super clean
Family
10/10
Exceptional
17 Jul 2025
Lyudmila
M
8/10
Excellent
14 Jul 2025
Verified traveler
Our stay was 6 nights. The room was maxed out to meet our needs and was newly renovated such as nice mini kitchen area, small sleeper sofa and 1 kind bed , desk and chair. Great bathroom space and excellent closet space . Unfortunately our room only had 1 touch up during our stay and I had to go down for towels, toilet paper etc. The hotel does offer free breakfast and the waffle options were good along with basics.. I would have like coffee to be available throughout the day and flavored creamer would have been super. The location was great for us to the Great Lakes Base. I did appreciate the added security in the elevators with room key only access and the USB chargers throughout. We also enjoyed the use of the Gas grill and patio area. We were able to enjoy a picnic with our son.
10/10
Exceptional
06 Jul 2025
Daishawn
Beautiful and clean hotel. The staff was also exceptional. I believe it was Joshua who helped me check out and he was a joy for sure.
Leisure Family
10/10
Exceptional
13 Jun 2025
Samone
Great for families who need more space than the regular hotel room.
10/10
Exceptional
01 Jun 2025
David

Overnight stay

Great stay and close to where I was. Very friendly staff and very clean.
Partner
10/10
Exceptional
31 May 2025
Jeremy
We lii ok bed it and great customer service
Leisure Family_with_children
10/10
Exceptional
27 Apr 2025
Heaven
Great
Leisure Self
10/10
Exceptional
16 Apr 2025
Fabian
The room was excellent, however the shower head was broken and fixed up with tape, felt a bit off about that.
Self
10/10
Exceptional
15 Mar 2025
Heather
Staff was very helpful and kind. Returned a jacket to us that we had accidentally left behind.
Would stay again.
Business Family
10/10
Exceptional
01 Mar 2025
Otasha

Great stay! Wonderful staff!

Jesse at the front desk was super helpful and accommodating! Very professional staff overall. The room was clean, no issues at all. If I was in the area again I would stay there!
Self
8/10
Excellent
28 Feb 2025
Bethany
Good
10/10
Exceptional
17 Feb 2025
Robert
the people that work there were really great and friendly!
10/10
Exceptional
07 Feb 2025
Olivia
The manager and all staff were amazing and very accommodating while we were here for my husbands graduation and his liberty.
Leisure Family_with_children
8/10
Excellent
03 Feb 2025
Joe
Close to the music! Convenient and clean! My only complaint was no hot water.
Leisure Self
10/10
Exceptional
08 Jan 2025
Chadwyck
Great front desk staff and nice room and amenities
Business Self
10/10
Exceptional
08 Dec 2024
Jayme
This was a great place to stay for our daughter’s Navy boot camp graduation. Easy, short drive to Great Lakes base, shopping and places to eat everywhere, across the street from Sarge’s Meet and Greet, and quiet. We had very noisy upper neighbors and when I told the front desk about it, they went up there and it was quiet from then forward. Good, warm, plentiful continental breakfast every morning, and a nice accommodative staff. Definitely 5 stars and highly recommended!
Leisure Pet
8/10
Excellent
02 Dec 2024
Javaris
I loved the kind staff
Leisure Family
8/10
Excellent
02 Dec 2024
Brett
television keeps freezing / stop working and needed to change channels then back to original channel to get it restarted
Leisure Pet
10/10
Exceptional
09 Nov 2024
John

Excellent Stay!

My wife and I were attending a event at a local theater and needed a room for just one night. The TownPlace by Marriott Chicago Waukegan/Gurnee was perfect! Plenty of free parking in the well lit lot. Great front desk service during check in (Fran). Coffee, fruit and a few other items in the lobby area were available upon our arrival at 3 pm. The hotel is clean, modern and well laid out. The pool was very nice and the whole area was extremely clean. The room was larger than the usual hotel room with a full refrigerator, stove top, kitchen utensils and other such related items. The bathroom and shower area was a clean and neat as the room. The included breakfast was a real treat and very well done for the type of quick hotel breakfast. The hot food was very welcomed. Excellent stay! Will attempt to stay at a TownePlace Suite whenever possible!
Partner
10/10
Exceptional
15 Sep 2024
Verified traveler
We stayed for our son's boot camp graduation and this place was convenient and clean. They really understood the needs of the visiting military families with gift and information packets.
Friends_and_family Family
10/10
Exceptional
23 Aug 2024
Donald
Staff was very helpful
Business_and_leisure Family
10/10
Exceptional
13 Aug 2024
Cinthia
The staff was extremely nice and helpful as well as our room being clean. Would definitely be staying here again when we are in the area visiting.
Leisure Family_with_children
10/10
Exceptional
09 Aug 2024
Marian
Staff was courteous and professional.
Room was very clean.
Pleasant staff
Leisure Family_with_children
10/10
Exceptional
09 Aug 2024
michelle
Within Walking distance to many stores and restaurants. I loved the convenience of having a small kitchen in my room. Also very close to the navy graduation services which brought me on this trip
Leisure Family
8/10
Excellent
07 Aug 2024
Joao
It is ok hotel.The room is very clean. I believe for the overall price breakfast should improve and has more options available.
Business_and_leisure
10/10
Exceptional
19 Jun 2024
Brian
Wish they would change out the towels and grab the trash everyday.
Leisure Family
10/10
Exceptional
01 Jun 2024
Brianna
Excellent!
10/10
Exceptional
17 May 2024
George
The hotel was clean; the staff was super friendly. Lots of retail and casual restaurants nearby but the city could make this area more walkable.
10/10
Exceptional
03 Mar 2024
Jeffrey
Very nice
Leisure Family
10/10
Exceptional
04 Dec 2023
Verified traveler

Great service

This was our second year back to attend Lunar Tides and plan on staying again next year! The staff was all wonderful and very helpful, and I know it can be a hectic & stressful couple nights when there is a show next door.
Partner
10/10
Exceptional
05 Nov 2023
Susan
Very nice stay Front desk personnel very friendly
Leisure Family
6/10
Pleasant
27 Oct 2023
Christine
The bed was concaved. There was a huge divet so back was in pain. Had to sleep on the sofa.
Leisure Partner
10/10
Exceptional
08 Oct 2023
Lisa
It was amazing like always the only thing with a passion that I hate is people who have they dogs without leashes that is something that is a must and need to be put on a sign everywhere.some people are terrified of dogs.other than that great place great staff great breakfast! Room was very clean and neat! Pool was so much fun gym was totally clean!
Leisure Family_with_children
8/10
Excellent
23 Sep 2023
Bethany
The staff at this hotel were wonderful. Very kind and helpful. The place looked well kept and updated. Beds were comfortable and rooms clean. My one complaint is that with a 5 night stay there was no maid service. Our trash cans were small and overflowing and we had to request more towels, TP and tissue. It would have been nice to have service at least every other day.
Leisure Family
10/10
Exceptional
18 Sep 2023
David

Awesome Service all around…

Staff was amazing, cleanliness was perfect, no issues as far as I’m concerned. Would highly recommend…
Friends_and_family Family
10/10
Exceptional
09 Sep 2023
yecenia
loved it
Business Partner
10/10
Exceptional
19 Aug 2023
Dorothy
The beds were very comfortable. the bathroom was nicely done and well lit!
Big TV with many options!
10/10
Exceptional
01 Aug 2023
IRMA Y

Great hotel

Very nice hotel. Everything was spotless and very comfortable. The kitchenette was a plus!
Friends_and_family Family
6/10
Pleasant
04 Jun 2023
Kershanna
Staff was friendly. The room was not cleaned well prior to our arrival. There was hair in the shower, an empty vodka bottle on the air conditioning unit and a bottle of cologne on the floor. The breakfast was very minimal.
Leisure Family
10/10
Exceptional
12 Apr 2023
Picara
Clean and well priced
Leisure Family
10/10
Exceptional
06 Mar 2023
Harvey
Friendly/attentive staff, cleanliness, and room setup
Leisure Partner
10/10
Exceptional
24 Feb 2023
Melissa
Property was great , love the apartment feeling. Very peaceful
Leisure Partner
10/10
Exceptional
22 Jan 2023
Courtney

Stay here!

Such a nice hotel!!! The amenities were clean and new. Hotel room were so spacious and perfect for our large family. We had a great stay. The staff was friendly and helpful. The free breakfast is lacking but that’s my only complaint.
Friends_and_family Family
10/10
Exceptional
21 Jan 2023
Kathryn

Will stay again.

Staff was helpful and rooms were very comfortable. Lots of space in the lobby for our large group to gather.
Friends_and_family Family
10/10
Exceptional
04 Dec 2022
Scott
Seems new. Good breakfast. Large rooms.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Nov 2022
Marisol
The staff here are great. The place is clean, free breakfast good, is close to restaurants convenience stores I love it will come back again
Leisure Family
4/10
Poor
17 Nov 2022
ANDREA

An OK experience

Breakfast was a bit simple, expected better (for example, expected scrambled eggs to be made available every day).

Customer service: If you are checking in late at night, you might want to call ahead of time to notify them. When we arrived around midnight/1 am, it took about 10-15 minutes for someone to show up at the front desk so we could be checked in.

Bathroom: I don't understand the purpose of having a half-glass shower door rather than a full door that actually closes... Not sure why this design was chosen because it makes it difficult to stay warm, especially in the winter :)
Partner
10/10
Exceptional
13 Nov 2022
Camilla
My overall stay was comfortable and would recommend this hotel to my friends and family. I loved the fact that the hotel access to the lobby was secured each night, to only hotel residents. The hotel parking lot was well lit with streetlights. The hotel staff can improve by offering a wide range of restaurant suggestions at the time of check in. After a couple days stay, I asked the attendant at the front desk if they had a restaurant in hotel and was told they did not. They suggested restaurants nearby but they were either fast food or restaurants I did not prefer. At the time of checkout, I saw the printed list of nearby restaurant suggestion which was too late.
Leisure Self
10/10
Exceptional
25 Oct 2022
Vanessa
It was close to the navy graduation
Leisure Family_with_children
10/10
Exceptional
12 Oct 2022
Anthony
Great stay. Would stay again.
Business_and_leisure Family
2/10
Poor
11 Oct 2022
Sakhoun
Let me in the first time i stayed, this time they told me i had to be 18.

Location & surroundings

TownePlace Suites by Marriott Chicago Waukegan/Gur
402 Lakehurst Road, Waukegan, United States

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TownePlace Suites by Marriott Chicago Waukegan/Gur

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