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Hotel Gurnee

Chicago - IL · United States

6161 W Grand Ave.View location

7.6/10Very good1,002 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition7.6/107.6
Location8.4/108.4
Neighborhood8.8/108.8
Value8.0/108.0
Amenities7.2/107.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Gurnee

Welcome to the Holiday Inn Chicago North/Gurnee, conveniently located near the Great Lakes Naval Training Center, Abbott Labs, and Abbvie. Our hotel offers 10, 000 square feet of flexible meeting space in our Grand Ballroom, perfect for hosting events.

We are also close to the Genesee Theater, Lambs Farm, Lake County Forest Preserves, and Waukegan Field House. Enjoy amenities such as free Wi-Fi, parking, and a business center. Relax by our indoor heated pool or maintain your exercise routine in our fitness center.

All suites feature a microwave, mini-refrigerator, Keurig coffee maker, and a 43-inch flat-screen TV. Fifteen of our suites also include hideaway sofa beds.

Read more about this hotelShow less

With a stay at Hotel Gurnee in Gurnee, you'll be within a 5-minute drive of Gurnee Mills and Launch Family Entertainment. This hotel is 1.8 mi (2.9 km) from Six Flags Great America and 3.4 mi (5.4 km) from Gold Pyramid House.

Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Gurnee? This hotel has 10000 square feet (900 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Car required LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 AM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 30.0 per stay
    • Rollaway bed fee: USD 30.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Gurnee Mills 1.2 km / 0.8 mi
Launch Family Entertainment 1.5 km / 0.9 mi
Great Wolf Lodge Water Park 4.7 km / 3 mi
Six Flags Great America 2.9 km / 1.8 mi
Gold Pyramid House 5.4 km / 3.4 mi
College of Lake County 7.3 km / 4.5 mi
The Temporary by American Place 7.9 km / 4.9 mi
University Center of Lake County 7.9 km / 4.9 mi
The People's Choice Family Fun Center 8 km / 5 mi
American Place Casino 8.3 km / 5.1 mi
Encore Events North Shore 10.2 km / 6.3 mi
Visual Arts Center 10.4 km / 6.5 mi
Adler Park 10.7 km / 6.6 mi
Genesee Theater 11 km / 6.8 mi
Three Brothers Theatre 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 210
  • Number of floors (main building): 4
  • Suites: 12
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable1 photo

    Hotel Gurnee

    SUITE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 25 m²SUI.6S
    SUITE PresidentialPhoto unavailable1 photo

    Hotel Gurnee

    SUITE Presidential

    Room photos

    1 photo

    Room overview

    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Dining Area

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer
    • Internet access
    • Fridge
    • Microwave
    • Individually adjustable air conditioning
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 18 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Hotel Gurnee

    DOUBLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 1 Bedroom • 28 m²SUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable1 photo

    Hotel Gurnee

    SUITE Accessible Two Double beds

    Room photos

    1 photo

    Room overview

    Room size
    28 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Hotel Gurnee

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Hotel Gurnee

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-2

    Photos are not available for this room type.

    Hotel Gurnee

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Hotel Gurnee

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Room size
    28 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Hotel Gurnee

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 16 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable3 photos

    Hotel Gurnee

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Hotel Gurnee

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 18 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hotel Gurnee

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable1 photo

    Hotel Gurnee

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Hotel Gurnee

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Hotel Gurnee

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Wake-up service
    • Hairdryer
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hotel Gurnee

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Gurnee

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 27 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Hotel Gurnee

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Hotel Gurnee

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hotel Gurnee

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Gurnee

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 16 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hotel Gurnee

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Gurnee

7.6
Very good
1,002 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.4 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Stacey
The hotel is not well marked, it was called Ten convention center and hotel. When I asked the front desk clerk if this was the hotel check in, she responded very snipping. Our phone would not work we could only get a busy signal. There were no extra pillows or blankets and the room came with a pull out couch. We were told that breakfast was from 6 to 9, got downstairs at 8:30 and breakfast was already put away. They were renovating at the time but that should not have caused any of the issues we had.
10/10
Exceptional
15 Jul 2026
Kellsi
The hotel was an excellent experience for my family. The lobby was beautiful and the staff welcoming. My kids loved the pool and the two birds in the lobby.
Family_with_children
8/10
Excellent
04 Jul 2026
Trent or Brandi
The stay was decent. When we arrived late at night, we had to wait several minutes for someone to even come out to the desk. It was annoying since we were tired from traveling. We are a family of 4 and stayed in a room with two double beds. There were 2 wash cloths, 3 hand towels, and 3 bath towels. There was one tiny (single-use) bottle of each: shampoo, conditioner, and lotion. The pool was nice, but the pool towels were gone by the time we got out of the pool and needed them. The free breakfast was great for our kids, but not good options for the more health-conscious adults. Make your own waffles, yogurt, packaged muffins, and all kid cereal (froot loops, cocoa pebbles, etc). We were in Gurnee to go to Great America and do some shopping, and for that, the location is ideal.
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Sandra
Breakfast was minimal.
Partner
10/10
Exceptional
09 Jun 2026
John
The staff was unbelievably helpful, considerate and kind. We would recommend 100%.
Family
4/10
Poor
26 May 2026
Caty
Yes, It was very easy to park. Please update the picture of the building; I was looking for a yellow building. Thank you.
Family_with_children
2/10
Poor
25 May 2026
allen
Staff was less then thrilled to help with anything. Arrived and room wasnt ready due to lack of communication with no accountability taken. Toilet sounded broken. Table in the room was broken. No hot water for morning shower. Room was missing half of the privacy draps on windows also. Rent the 1 bedroom suite. Wont return.
Friends_and_family Family
4/10
Poor
20 May 2026
Kim
Hotel was under construction, my first room assigned to me smelled reallly bad of animal urine; I told the front desk, no way I can stay in there; so they put me in a suite which had a floor and there was no smell in there so was ok but front desk acted like it was a chore to do.
Family_with_children
8/10
Excellent
17 May 2026
Kristina
This hotel had the potential to be fancy but really seemed worn down. The beds were comfortable but small. There was a huge gap in the door (side and bottom). It was significant enough that my husband put a towel under it so no one could look in. There were only blinds on the windows, so light shone in and woke everyone up early. The pool had a 7.5 ft deep end which the kids loved. Unfortunately, the water was murky and the room smelled like a pet shop. There was an interesting looking courtyard that we didn't use this trip.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Victor
Excellent
Family_with_children
4/10
Poor
30 Apr 2026
Megan
Needs some updating. It was OK. downstairs is confusing where to check in exactly. It feels overwhelming.
Self
8/10
Excellent
24 Apr 2026
Julie
Everything was clean , but whatever they use to mop the floors smells very much like chemicals and it’s so strong I was coughing when someone was mopping near me. Eventually the whole hotel smelled like that floor mop stuff and it was starting to get to me.
The beds are on wheels and that was a little
Strange because it doesn’t stay still .
Other then that it was a great stay
The pool was fantastic !!!perfect temp and a really nice set up.
Nice bartender at the bar.
Friends_and_family Friends
2/10
Poor
13 Apr 2026
Alouise
The hotel called me 2 days before our stay and said the overbooked for the night we wanted and was canceling our reservation. The said we had to contact Expedia for refund. I am still working on getting that refund.
Partner
10/10
Exceptional
09 Apr 2026
Eduardo Ivan
Pool ares was nice, took about an hour and us having to ask twice for them to turn up the heat bc it was cold
Family_with_children
4/10
Poor
30 Mar 2026
Molly
Bad plumbing. Smelled like smoke
4/10
Poor
29 Mar 2026
Janella
Staff was nice.. I just want to start off when we got to our room the cleanliness did not hold to par. I found stains on the bed skirt and also the blanket. And when we looked under the bed there were a pair of pantyhose and garbage. Then going to the bathroom the sink had a stain on the marbled area. And the shower head was disgusting... and we were woken up from some guest in the hallway with the police at 2am. It was just very loud.
Partner
8/10
Excellent
24 Mar 2026
Juan
Bed sheets were dirty, but I ask front Desk for new ones and stuff where very nice and bring clean ones for me.
4/10
Poor
20 Mar 2026
Krissy
Pool was FREEZING, after kids swam for 10 minutes we noticed they had the windows open in winter. \"free breakfast\" is just pre packaged muffins and fruit. could never find any workers when we needed someone. The entire hotel is under construction which wasn't stated anyplace and had we known that we wouldn't have picked this place either. Then on top of it they charged us for an extra night and still waiting to get that money returned.
Friends_and_family Family
6/10
Pleasant
18 Mar 2026
Cecilia
It was a bad timing, cause the hotel is under renovation. Continental breakfast is not as good on other place that we used to stay in Gurnee.
Partner
10/10
Exceptional
15 Mar 2026
Matthew
the pool was nice, the kids really enjoyed it. the room was fantastic. They are really doing a great job fixing up this hotel. The staff is warm and friendly, the rooms were nice and clean.
6/10
Pleasant
15 Mar 2026
Leonie
Yes
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Bobby
A very Clean building.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Socorro
Hotel nice and clean.
Partner
4/10
Poor
15 Feb 2026
Louis
Terrible experience
2/10
Poor
13 Feb 2026
Carlos
Over book
Did nothing to help out
I had to beg to give us a room for all my family
They try to give us two rooms separate
The pool was so cold the my kids got sick
It was my baby girl Bday
And she was sick because of how cold the room was
Friends_and_family Family
2/10
Poor
08 Feb 2026
Eric
Room smelt of wet dog,
Partner
2/10
Poor
06 Feb 2026
Mohammed
Dirty towels with stains smelly room. Stains and p p from pets on the chair i had to ask to change my room and it was the same and it is say's breakfast included but I wouldn't call that breakfast it is almost empty counter with Cold Coffee. I stayed there for 5 days and it was the same every day. So I wouldn't stay dead again
Business Self
10/10
Exceptional
31 Jan 2026
Gordon
Yes
Partner
6/10
Pleasant
19 Jan 2026
Scott
There is no hot tub anymore. They say the pool is heated but it was pretty cold. The fitness room is pretty good, the treadmill is a good one. There was a problem checking in where we used expedia, so we had to cancel it and rebook it through the hotel. The restaurant was good.
Business_and_leisure Family
8/10
Excellent
12 Jan 2026
Brittany
Clean room very cozy
Partner
10/10
Exceptional
09 Jan 2026
Trinka
Yes! Everything was perfect
Leisure Family
6/10
Pleasant
03 Jan 2026
Randy
The bed in our room was awful, rooms could be cleaner.
Partner
6/10
Pleasant
28 Dec 2025
Khendra
CONS—— Our toilet seat was loose. The bathroom sink drained very slowly and you couldn’t pull up the drain stopper at all. The sofa bed was incredibly uncomfortable- I could feel the springs through the paper thin pad on the “bed”. The wallpaper was peeling all over and paint chips in several places. However, they are renovating so changes are coming.

PROS—-The pool was HUGE and amazing. The lounge is GORGEOUS. The staff is very welcoming. The room was very clean.
Leisure Family
10/10
Exceptional
25 Dec 2025
melody
Great experience with all.. very friendly and helpful front desk staff.
Thank you!
We will use your hotel any time we visit the area!
Leisure Partner
10/10
Exceptional
24 Dec 2025
Deanna
Great staff
2/10
Poor
21 Dec 2025
Jeff
I checked in on line had to redo the checkin when i got there. The staff behind the desk was pretty rude. I ended up with 2 double beds instead of the king i ordered. The front desk did not know what they were doing
6/10
Pleasant
14 Dec 2025
Kris
The staff were friendly and did try to accommodate us when we checked in and our room was no longer available. We were given an accessible room, but the heat wasn't working properly. By our second night, it was too cold to stay in the room. They offered to switch our rooms again, but we decided just to leave early by that point. They are currently working on renovations and updates. The downstairs area looks nice, the restaurant has great food and I would eat there again since it's open to the public, but I'll wait a little to let them finish their updates before I stay overnight again.
Leisure Family
10/10
Exceptional
05 Dec 2025
Bobby
Room and Staff were Perfect.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Tabitha
Yes everything was great
Leisure Family
10/10
Exceptional
26 Nov 2025
CARMEN
Yes
Business Self
10/10
Exceptional
20 Nov 2025
Anthony
Great place to stay. Wonderful staff, great food and close to everything you want and need.
6/10
Pleasant
18 Nov 2025
Kyle
Hotel lobby was clean, room could've been better. Not much for breakfast.
Friends_and_family Family
4/10
Poor
18 Nov 2025
Tena
Pool was out of order room was ok
Leisure Family_with_children
8/10
Excellent
17 Nov 2025
Angela
Lobby, restaurant and entry decor was fantastic. The rooms still need to be updated. But I do like staying at this hotel. Location is great for my job. I hope to be able to stay in renovated room during my next visit.
Business Self
10/10
Exceptional
16 Nov 2025
Rachelle
Check in was super easy. All staff was friendly & helpful. The hotel & room was clean.


Leisure Partner
6/10
Pleasant
16 Nov 2025
tena
Pool was out of service
Leisure Family_with_children
10/10
Exceptional
12 Nov 2025
Koschann
Customer service, clean rooms every time, just an overalll nice experience.
10/10
Exceptional
07 Nov 2025
Koschann
very clean room,staff was very nice.
10/10
Exceptional
06 Nov 2025
Deanna
Room was clean and everything worked. Breakfasts was excellent as well. Very attenitieatte
10/10
Exceptional
03 Nov 2025
John
Everything went well.
10/10
Exceptional
02 Nov 2025
Marie
Some staff men
10/10
Exceptional
01 Nov 2025
James Andre
Awesome job
10/10
Exceptional
01 Nov 2025
Hannah
Beautiful lobby area, room was clean and comfortable
Leisure Partner
8/10
Excellent
31 Oct 2025
Robert
Clean room and nicely decorated lobby
Leisure Family
10/10
Exceptional
31 Oct 2025
Michael
It was great!
10/10
Exceptional
30 Oct 2025
Ellie
Everything was wonderful, beautiful place, great staff! I will definitely come back!!
Leisure Partner
10/10
Exceptional
26 Oct 2025
Christian
.
Partner
10/10
Exceptional
26 Oct 2025
Debra
Very diverse
Leisure Friends
6/10
Pleasant
24 Oct 2025
Todd
Nice bar selection, but it wasn’t open. Whirlpool in pool area still not available. Been a couple months now.
Partner
10/10
Exceptional
23 Oct 2025
Judy
Beautiful hotel clean comfortable friendly and great location
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Daniel
great
10/10
Exceptional
21 Oct 2025
Maaz
Clean room and friendly staff
8/10
Excellent
21 Oct 2025
Matthew
Clean and quiet room. Easy to get in an out of. Very close to Six Flags and reasonbly priced. Friendly and helpful staff.
Leisure Partner
8/10
Excellent
20 Oct 2025
Chris
Chem room
10/10
Exceptional
19 Oct 2025
Zachary
Check in was painless and staff was helpful.
Partner
2/10
Poor
15 Oct 2025
Patricia
Yes
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Tim
Hot tub wasnt working and the pool was very cold. Otherwise the hotel was nice and the staff were friendly. Great value
2/10
Poor
10 Oct 2025
Ashley

Horrible

Could t check in but they wouldn’t cancel on hotel.com
10/10
Exceptional
07 Oct 2025
Larissa
Friendly and helpful staff.
6/10
Pleasant
01 Oct 2025
Deborah A

Room not serviced for 2 days.

Clean room, friendly staff for the most part, excellent location. I would have given it an excellent rating, however in our 3 night stay, our room wasn’t cleaned or towels, etc. replaced. The response I received from the lady at the desk on Sunday evening was that they were very full and they only clean every other day. There was no notice to that effect such as, “We are eco friendly; if you don’t want your towels replace, please hang them up.” This lady gave no apology or offer any concern. This may be lack of training. It appears the hotel is transitioning from a boutique hotel with great service to an economy hotel, meaning the upgrades to carpets, and room decor won’t be happening.
Partner
10/10
Exceptional
30 Sep 2025
Tabitha
Very nice new looking hotel always enjoy my stay
Business Family
2/10
Poor
30 Sep 2025
TIMOTHY
bad management really bad
6/10
Pleasant
28 Sep 2025
Clyde
Okay
Partner
10/10
Exceptional
28 Sep 2025
Paul
Yes
Leisure Family_with_children
10/10
Exceptional
26 Sep 2025
Priscilla
Very nice hotel, allowed us early check in
Leisure Family
10/10
Exceptional
19 Sep 2025
LaToya
Comfortable
Leisure Self
6/10
Pleasant
19 Sep 2025
Joshua
Older property with new owner. Still has a lot of work needed before it’s a nice stay
Leisure Self
10/10
Exceptional
18 Sep 2025
Jessica
Beautiful hotel inside and outside
Business Family_with_children
4/10
Poor
17 Sep 2025
Toni
Room was outdated and smelled like stagnet cigarette smok
6/10
Pleasant
17 Sep 2025
Ruben
Old instalations with average customer service
Leisure Family
2/10
Poor
16 Sep 2025
Liudmyla
My stay was not very pleasant, as I was bitten by bugs in the room. The positive side is that the staff moved me to another room. On the bright side, the rooms have good TVs and comfortable bedding.
10/10
Exceptional
14 Sep 2025
Valentina
Clean easy access
10/10
Exceptional
13 Sep 2025
Morgan
Good service
Leisure Friends
10/10
Exceptional
13 Sep 2025
Manan
place was really good
10/10
Exceptional
12 Sep 2025
Wojciech
A great place in a setting that’s good only for shopping and dining. No other attractions without driving or Ubering because the bus system is terrible
Business Friends
10/10
Exceptional
11 Sep 2025
Dawn
Everything
6/10
Pleasant
11 Sep 2025
Liudmyla
the interior is old or simply poorly maintained, the bathroom is uncomfortable
10/10
Exceptional
07 Sep 2025
Verified traveler
Very clean room, had a bit of a mixup with room type and the front desk got it all sorted with no hassle
Partner
4/10
Poor
07 Sep 2025
Clifftina
Costly open the door when we was still n the room n it had a no disturbance sign on door handle . constantly calling asked me when was i'm going to leave after taking my money for the room...
Business_and_leisure Partner
8/10
Excellent
07 Sep 2025
Jeff

Great staff and accommodations

I would give this five stars if it wasn’t for the remodeling that was in process. The room we stayed in was comfortable and clean, but outdated without any extra outlets for electronics. However, it was very obvious that they are in the process of updating and remodeling in the entire hotel. The bar and restaurants were outstanding. The staff was very accommodating.
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Ruth
The property was great location to the base for bootcamp graduations, has a beautiful indoor swimming poor, everything was clean, well cared for, nice bar & restaurant.... only issue was due to the moisture in the bathrooms there was some spots of mold.
Business Pet
8/10
Excellent
30 Aug 2025
Ruth
We were warmly welcomed and the person at the desk made sure we had what we needed for an extended stay. The property is under a major renovation, so we got a really good deal on one of the rooms not yet renovated. Our suite showed signs of wear and tear but was otherwise clean. The bed was super comfortable which can make or break a stay for us. All interactions with the staff were positive and helpful. I’m sure this property will be beautiful once the renovation is complete. Breakfast is bare bones and the pool looks really nice but I was here for work and had no time to use it. Parking is plentiful and free. There is a bustling mall with plenty of dining options across a busy road, and it’s very close to the tollway. It’s also close to Great Lakes Naval Base and lots of families are here for boot camp graduation. High recommendations! Thanks for a fantastic stay.
Business_and_leisure Partner
6/10
Pleasant
28 Aug 2025
Joshua
New Ownership and rebranded. Nice hotel.
Leisure Self
4/10
Poor
28 Aug 2025
Lee
When we arrived and got to our room the TV did not work. Called the front desk BUT the phone did not work. Maintenance said the TV had no connection. Got new room on 2nd floor. Key didn't work. They had told us wrong room number. Refrigerator froze my insulin! Ask for fridge that worked. NEVER got it. Indoor pool is NOT heated and was freezing. Could not use it. Hot tub is permanently closed. Lobby was beautiful. Hallways were caliber of a motel 8. Room was clean and bedding was great. Continental breakfast is a joke. About 4-5 different sugared cereal, apples and oranges, bagel and yogurt in a tube. That was everything! They did take $75 off our bill for the insulin that froze. Would we stay there again? NEVER! Comfort inn across the street has a great pool and hot tub as well as a great breakfast. Several nice options in the area. Skip this one!
Family
6/10
Pleasant
23 Aug 2025
Mary
The room was somewhat updated but details were missed. No fan in the bathroom. Stopped in the tub was broken. Hallways had no AC and smelled. Room AC was ok. Pool area was extremely hot and humid.
Business_and_leisure Family
10/10
Exceptional
23 Aug 2025
Janice

Hotel stay in Gurnee

Excellent. We at here at the hotel. Excellent service
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Todd
Fine stay.
6/10
Pleasant
17 Aug 2025
Mary
It wasn’t all that clean and, staff were not friendly, the breakfast sucked it wasn’t hot coffee made in the morning.
Leisure Family
8/10
Excellent
17 Aug 2025
Janelle
Just quick stay overnight, place was quiet, clean, & easy stay
Leisure Family
4/10
Poor
17 Aug 2025
Bhavesh
Decent hotel. Very low on staff and staff not very welcoming. Very basic customer service. Worst part of the hotel was we didn't have hot water in shower so that is huge issue. Better check hot water when you check in.
Family

Location & surroundings

Hotel Gurnee
6161 W Grand Ave., Gurnee, United States

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Hotel Gurnee

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