Antioch Inn & Suites Near Gurnee

United States , Antioch - IL
ANTIOCH, 350 W IL-173
Show on Google | Map

100 reviews shown

8/10

Excellent

26 Jun 2026

Chinedu

Everything is fine just needs to fix the cable. Half the TV channels dont work. Has not been fixed yet

4/10

Poor

22 Jun 2026

Johanna

The elevator didn’t work the room was dirty the frig didn’t work and I couldn’t get connected to their WiFi. I asked for help but did not get any respond . Terrible place to stay, for the money I expected much more. And the room had a musty odor. And I was charged a deposit which I am still trying to get back

Self

2/10

Poor

21 Jun 2026

stephanie

room was dirty no toilet paper only 1 towel had to ask for more said sorry we’re out have in mind is 2 of us staying for 3 nights room was flity pillows were made from fabric not even pillow which i slept uncomfortable to get ahold of staff i waiting 15 both times cause front desk no one was never there is a horrible experience never again

Partner

2/10

Poor

20 Jun 2026

Karlee

Worst hotel I have stayed in! Checked in late at night, sketchy! Room was dirty phone and tv did not work, 3 doors down the window was busted out! Would not recommend

Family_with_children

6/10

Pleasant

19 Jun 2026

Arnesha

No AC unit... Just A hole in the wall. And there's NEVER any small towels... this last time I went, neither tv worked. Staff is always helpful!

Partner

6/10

Pleasant

18 Jun 2026

Dymon

I had a horrible stay this time.

Self

6/10

Pleasant

18 Jun 2026

Dymon

My room smelled like cigars and the shower or tv did not work i had to switch rooms twice and i was not compensated.

Self

2/10

Poor

17 Jun 2026

Lisa

The bed was comfortable. The TV only gets a few channels. Some of the walls were dirty and there weren't any washcloths. The elevator smelled of urine. Would not recommend at all.

Self

8/10

Excellent

17 Jun 2026

Chinedu

Rooms were clean and had all the stuff. But lately the television has been off...half the channels and TV is not working properly. Hopefully its fixed. Outside of that friendly staff

Self

2/10

Poor

17 Jun 2026

chimere

room was not clean food left in room bed was messed up look like somone was living in room had a really bad oder kiosk was horrible experince super long check in printed keys that did not open room also was hard to hear and understand kiosk personnal iwatched customers before me get flustrated and leave REQUESTED MY MONEY BACK I DID NOT STAY HERE ROOMS DISGUSTING!!!!

Partner

2/10

Poor

17 Jun 2026

F Tali Tasimaisaua

We were given room 201 at check in. The connecting door in the room has the lock on the wrong side where anyone can access our room. When I requested another room the clerk said I shouldn't worry because guests don't have access to that other room and only staff can. So someone can still access our side. I requested another room because I didn't feel safe in room 201. There was not a single towel in 201 as well.
There was no breakfast our entire stay from sat morning to Monday morning and no one told us that at check-in or in between. There was no informing us about the pool and hot tub being down which is why we chose to stay here for my 5 year old. When I would call in for extra towels we waited 30 mins and had to call in again and still waited another 30 mins and my husband had to go flag down the housekeeper down the hallway. Our keys didn't work our last night and we had to get them fixed from the front counter. The trash cans had the ice bucket trash bags in them instead of the correct size. So we didn't know if they wanted us to use the smaller size bag or not. The shampoo/conditioner/body wash in the shower were empty. These are all the things I check before booking so I know what to pack for especially for my kid. We came there for family so we will be back just hope things get better because we love your location to lots of restaurants, stores and freeway access.

Family_with_children

4/10

Poor

14 Jun 2026

Lisbeth

My room was dirty, beds weren’t done and smelled like cigarettes when I had reserved a non smoking room. I asked for another room and they stated they didn’t have any other rooms. My other family members room stunk as well. It said they had complimentary breakfast but in the morning there wasn’t anything.

Family_with_children

8/10

Excellent

13 Jun 2026

Jose

It was good

Partner

10/10

Exceptional

12 Jun 2026

Karen

The property pleasantly exceeded my expectations for the price-point offered. The property and room were clean, although the pool had an issue, everything was very nice. To add more value, the prime location Antioch Inn & Suites occupies, it is located amid a wide variety of dining and entertainment options. I will return should business bring me back that way.

Self

2/10

Poor

10 Jun 2026

delicia

Room was cleaned my only issues were the refrigerator doesn’t work / microwave you have to plug them in didn’t know that so food I purchased spoiled, shower doesn’t work great only hot water and staff is unknowledgeable I asked for early check in was told no problem got there and was told they had no rooms and had to wait for a clean one

Self

8/10

Excellent

10 Jun 2026

Martin

Room was amazing for the price I paid. But the room could use some maintenance. Staff was friendly but there was some technical difficulties. Plenty of parking.

Partner

2/10

Poor

10 Jun 2026

Valicia

TV did not work in the room. Air conditioner did not work in the room. I had a terrible experience. Front desk clean that property was at full capacity and they couldn’t change my room so I had to sit outside to keep cool because the air conditioner was blowing hot air and the TV was broke.

Self

2/10

Poor

09 Jun 2026

Rosalyn

Dirty sheets, roaches all over the room, bathroom & mini fridge, filthy shower, missing shampoo & conditioner, smoke & weeds smell in room.

When I told the night shift receptionist about the situation, he said there’s nothing he can do. He said that since I booked from Hotels.com I should complain to them. The receptionist was RUDE.

He also charge us $150 for incidental fee.

Friends_and_family Family

2/10

Poor

09 Jun 2026

José

No había jabón muy mal olor

2/10

Poor

09 Jun 2026

Ralph

Bathroom had no soap and dirty

Self

2/10

Poor

07 Jun 2026

Ann Marie

To start off there was a sign that said \" be back in 15mins. Leave your key in basket\" sign was still there next day. Man at front desk seemed irritated. I asked for a king room bottom floor. What I got was a 3rd floor room next to freeway. Never could go to sleep as listened to traffic all night. Hotel phone didn't work so had to use my cell phone to ask for bath towels, kleenex & coffee cups., after 45mins we got thin small bath towels (2) and then 15min later got cups. Never got kleenex. Room seemed freshly painted but floor hadn't been cleaned as I found numerous pills on floor near the bed ( not mine). Shower was missing a door so water came out onto floor. Shower water handle fell off repeatedly when trying to turn on & off. Noticed the window on a ground floor room had been broken and there was glass all over the walkway in front of room. They should eliminate some of the furniture in the room making it easier to move in the room. Upon check out I noticed that the vehicle that was parked in the driveway to hotel belonged to the guy at front desk and was still there. The 15 min sign was still there. I waited about 5 mins and he got out of his car and asked me what I needed. Told him I needed to check out & would like my receipt and he said it would be emailed to me. Im still waiting. I would NEVER recommend this place!!!

Partner

2/10

Poor

07 Jun 2026

Alexander H

Number one there were no small toilets in the room tv had ten channels then there where the people next door to me that where fighting from 6pm to 5am police was call but nothing happened I just got up and left at three in morning because I couldn’t sleep and it was very aggressiving I will never return to that hotel again even the officer said do rent a room at this hotel

Self

4/10

Poor

07 Jun 2026

Scott

This has been a nice hotel. It's not now. The pool was closed for repairs. The stepping stones leading from the parking area to the side walk were broken or missing. The room was in poor repair. The laminate flooring was deeply scratched, the walls and doors were very dirty, as was the battered chaise lounge in the corner. There was art missing from walls with only the holes and wall anchors remaining. The kitchenette was in the bathroom? The floor of the shower stall was damaged and very dirty. The TV was disconnected with cables hanging out the back. I did manage to get the HDMI cable plugged back in, but the TV was stuck on the guide. I put new batteries in the remote. Still stuck on the guide. The hotel website and a sign in the lobby said breakfast from 6 to 10 am. Although there were steam tables, a waffle maker, coffee and juice machines and display cabinets for pastries, all of it was dusty, cold and empty at 7:30 am. The guy at the desk looked up from his phone long enough to shrug when I asked about breakfast. If you stay here, you'll get all this plus the peace and quiet of being practically on the freeway off and on ramps.

Self

2/10

Poor

05 Jun 2026

Henry

Everything was broken

6/10

Pleasant

05 Jun 2026

Rosauro

Upon checking in, there was no towel available in the room, and there is one bag of all male stuff in the closet and the worse is the bed is smelling with illegal smoking 🚬 stuff. This hotel is getting bad reviews because they don't care about the customer, we when to find towels from the other rooms available.

4/10

Poor

05 Jun 2026

jose

Price is always importan, first night i asked about the fitness center “its out of service”, seasonal pool from april to sep “is mossy green along with the hot tub”, next morning asked about breakfast “its not approved” front desk said… second night asked for cleaned towels “housekeeping leaves at 5pm” and im like did they leave with the towels????… so no housekeeping only on request and no toilet paper or clean towels after 5pm… mainly contractors book this place we het off at 5pm…. Therefore you know the rest

Business

2/10

Poor

03 Jun 2026

Erika

No towels in the bathroom, water pressure was very low, pool was out of service, no breakfast

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Dymon

Very nice stay

Friends_and_family Family

2/10

Poor

03 Jun 2026

Brian

Pretty much every room has a major amenity broken (TV, AC, toilet, door card reader) and the pool/hot tube is closed and green like a pond so don't know why it's even advertised. Was staying forca week and 2nd day i came back from work and all my stuff was removed from my room and was given to someone else. The \"GM\" Amber gave me so much aditude put me in 3 straight room with something majorly not working and received even more attitude like I'm being a bother mumbling to her front desk employee intentionally infront of me I'm done with this MFer changing rooms 6 times like it was my fault. So sorry I want a TV AC or a working toilet and not have all my personal belongings removed from a room I paid for

Self

4/10

Poor

31 May 2026

Richard

Nothing

10/10

Exceptional

28 May 2026

Eda

4/10

Poor

28 May 2026

Derek

If you need bare minimum it’s here. Staff was great and helpful. Room was ok. Shower was weird. No TV but it shows that they have TV(might have to ask for one). Pool needs maintenance. But it was ok for a 2-3 star. Definitely potential to improve

Partner

2/10

Poor

26 May 2026

Jacob

This place is a setup, horrible rooms and service and residue to communicate with exp

Business

2/10

Poor

25 May 2026

Joseph

Mold everywhere in the bathroom. Floors were trashed. Horrible smell inside the room.

10/10

Exceptional

22 May 2026

Chinedu

Great staff and house keeping. Strong wifi connection

Self

10/10

Exceptional

22 May 2026

Tiffany

The room was clean and the staff was great. Definitely will be coming back.

Self

2/10

Poor

19 May 2026

Valerie

I like the place but the experience this weekend was horrendous.
Refrigerator was broken my food spoiled and had the nerve to ask me leave my room to have it cleaned but when I returned some 10 hours later no toliet paper no fresh towels to be exact NOTHING WAS DONE TO MY ROOM. THE NIGHT PERSON was a founded in his car in the parking lot .So this was a bust had hopes with new managers.Big let down

Friends_and_family Family

2/10

Poor

18 May 2026

Scott

There was no staff after dark, and only a security guard. I struggled to get into a room after a late flight. There were no amenities. The pool was filthy, and not swimmable. The property was minimally maintained.

2/10

Poor

18 May 2026

Santina

The room was dirty, floors not mopped. No clean towels. No shampoo or body wash. There was never in the two weeks there any free breakfast for the quest. When I requested a refund I was told it would take two weeks. My budget was not big enough to change hotels. They also charged 150.00 deposit X's 3. The swimming pool and hot tub were green with algea, couldn't go swimming. The evening security guard was very rude and wasn't willing to help
. The ice machine was broken. The only thing that made my stay was two desk clerks Breeanna, and

2/10

Poor

17 May 2026

BYRON

Rente 2 habitaciones y cuando llegue al lugar solo habia una disponible y ya estaban pagadas las 2 y fui a reclamar y no hicieron nada estoy esperando mi reembolso

4/10

Poor

16 May 2026

Tricia

Bed was super comfy.
Coffee maker didn't work. Advertised breakfast but there was nothing. No trash bags in the any of the cans in the room, room was missing tissues and body wash. It was okay just for a quick sleep.

Family

2/10

Poor

14 May 2026

Charles

2/10

Poor

14 May 2026

Bradley

Nothing

2/10

Poor

08 May 2026

Genesis

Everything was a trap stay. It was like a motel 6 stains on the chaise and couch iron board broken smoke smell like a casino outlets didn’t work and the tv had no remote and the internet was as off. Bed unmake and no washcloths!!!! Only towels

6/10

Pleasant

08 May 2026

Juley

There was no breakfast offerings. My room smell like weed. There were no towels

Partner

6/10

Pleasant

08 May 2026

Maxwell

Staff was friendly. The overall hotel room experience was disappointing. No breakfast and a small room. Shower was confusing, had half a shower door that was stationary.

Self

8/10

Excellent

04 May 2026

Room is clean, parking is bright and clean. Price is reasonable

Self

2/10

Poor

03 May 2026

Tim and Debra

The room was so unacceptable, that I refused to stay there, and I’ve asked for a refund, which I have yet to get.

10/10

Exceptional

29 Apr 2026

Chinedu

Clean room...staff and parking are great. Just room 137 has some plumbing issues with the shower hot water only...temp gauge needs to be fixed

Business

10/10

Exceptional

29 Apr 2026

Darian

Everything was smooth and good. I enjoy staying here

Self

10/10

Exceptional

28 Apr 2026

Chinedu

Clean

Friends

8/10

Excellent

28 Apr 2026

Sue

Entry very nice. On a weekday, the breakfast area when I got there Only had starches, bread, muffin, cereal with no milk. A coffee machine in Hawaiian punch Kool-Aid. Other was a set up for a full breakfast that was not served.

Always outside dark and dismal. Rooms are clean and comfortable.

Self

4/10

Poor

27 Apr 2026

Oscar

The keys no work , they chance 3 time the room!
In the shower have only hat water , this is terrible!

Partner

6/10

Pleasant

26 Apr 2026

Gildardo

Las
Llaves de la puerta principal del room no funcionan y la recepcionista tuvo que abrir con sus propias llaves. Y el baño para lavarte las manos tampoco servía el agua

Family_with_children

8/10

Excellent

25 Apr 2026

Chinedu

Great customer service and staff was always available

Self

10/10

Exceptional

19 Apr 2026

Amber

The front dest person was polite. The office was clean and so was the room. Parking was good. Easy access to the stores and restaurants where every where. I would stay again.

Self

4/10

Poor

19 Apr 2026

Sylvia

Room wasn’t ready and we arrived after 3pm !
Walked into our room dirty towels all over the floor , empty liquor bottles on table and drug baggies left on microwave ! Hot tub filthy , gym used for storage and hot tube was gross which was one reason we booked here to use the gym and hot tub! Breakfast has absolutely nothing but waffles and no condiments !
Staff didn’t see to care and looked bothered by use letting them know about the issues !
Glad we found the baggie and not my kids !

Family_with_children

2/10

Poor

16 Apr 2026

Luiz

Room was dirty

10/10

Exceptional

16 Apr 2026

Shannon

Yes

2/10

Poor

15 Apr 2026

David

There were no amenetes i went to take a shower no body wash no shampoo no conditioner all bottles empty not even bar soap
And as i look around no microwave no coffee maker no iron even the toilet paper holder was gone toilet paper on the floor. The fridge was even hot. Now i will say it was the first time being like this and either hopefully the last or it will be the last time i stay there.

Self

10/10

Exceptional

14 Apr 2026

william

Plenty of parking. Very, very, very nice for the price.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Sheila

It was nice and quiet.the room was nice and clean. The bed was comfortable I will come back again.

Partner

10/10

Exceptional

09 Apr 2026

Nicole

It was very nice clean good parking will return

Partner

10/10

Exceptional

09 Apr 2026

Gerardo

Easy paeking, clean room, lots of places to eat.

Self

10/10

Exceptional

08 Apr 2026

Erika

The shower didn’t have a curtain or door. The shower was dirty with hair. The tv didn’t work.

Partner

2/10

Poor

04 Apr 2026

Cesar

Easy parking. But my room came with no towel nor shampoo, called front desk 2x and still got no towel. Great place for prostitution though.

Self

10/10

Exceptional

03 Apr 2026

Ranferis

Easy parking for my truck
Crew always nice

8/10

Excellent

02 Apr 2026

Darian

Good

2/10

Poor

02 Apr 2026

Antonio

Se portaron racistas los manajer y eran afroamericanos nos dijeron que no podíamos hospedarnos porque éramos hispanos y no les importo que lleváramos hijos fue la experiencia mas horrible que pasamos en nuestras vacaciones. Y aparte no regresan los depósitos y todavía no hemos podido hacer que nos regresen el dinero de las habitaciones y eso paso el 13 de marzo y ya estamos a 1 de abril, yo los agarre por Expedia y ellos se estan encargando de eso pero dicen que no contestan los correos ni sus llamadas

10/10

Exceptional

01 Apr 2026

Darian

Yess

6/10

Pleasant

31 Mar 2026

sandarina

The first room we were put in was missing TV and phone or clock after talking with gentleman at the front desk he moved us to a new room. This one has the TV and clock. The ac was unplugged but we were able to fix that. The fridge didn't work at all in the second room even after turn down down to 0. The floors were very dirty. After my shower walking about the room and stepping into the shower to grab soaps foot prints in the tub were black. The gentleman at the front desk was very nice and accommodating. AmaOng customer service. Just wish the room matched the pictures online.

Partner

6/10

Pleasant

31 Mar 2026

Pulu

I mean it was good for what I paid for I needed a quick place to stay while in town. Staff was nice. I bought my own breakfast. Didn’t use the pool. Overall everything was good like I said for a quick place to sleep it held up good

Partner

2/10

Poor

30 Mar 2026

Juanita

Staff was nice but overall the whole building was pretty nasty dirty inside out

Partner

2/10

Poor

28 Mar 2026

Carlos

I had to switch two rooms because it smelled like cigarettes plus The power was out for 2 hours.
Definitely will not go again to this location was just dirty found cockroaches and will never go to this property even though the staff was great

Family_with_children

10/10

Exceptional

18 Mar 2026

Rianna

The breakfast is beautiful ...there's a laundry and the rooms are kept clean

Family_with_children

8/10

Excellent

18 Mar 2026

Jesus

Tv no trabaja jabon para bañar no avia cafetera tampoco

Partner

8/10

Excellent

11 Mar 2026

Raquel

Yes parking was great 👍. Staff was great and friendly

Self

2/10

Poor

28 Feb 2026

BIENVENIDO

Room floor has many scratches, shower door has molds, chair are are all ripped, pillows smells bad, breakfast has cold sausages, no napkins available, no plates, no syrup.

Partner

10/10

Exceptional

28 Feb 2026

Blaine

Room was perfect

2/10

Poor

28 Feb 2026

Samantha

The first room I was given the key card did not work, the second room I was given the AC was not working same with the room next to mine. The third room was barely okay. The outlets did not work. The outlet where the AC was plugged in worked but the plastic outside of the outlet, pieces were literally coming off. The place is seedy, a homeless man was on the premises. I did not feel safe staying there or leaving my room at night. It smelled like cigarettes in my room and outside my door it smelled like urine. I ended up leaving at night to stay at another place and couldn’t get a refund.

4/10

Poor

22 Feb 2026

Dani

The front desk gentleman was very helpful, the rooms was dirty and smelly, overnight activity people fighting right outside of my room.

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Lorena

Beds are comfortable, staff is friendly. We have stayed here many times over the years. Prices are reasonable. Only complaint I have, the floors are not that clean. I have made comments several times.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Kimberly

Microwave wasn't working. I had to go into the lobby in order to heat up my food. Other than that, everything was in working order

Partner

4/10

Poor

17 Feb 2026

Keisha

Room was dirty. The shower wasn’t clean

Partner

10/10

Exceptional

16 Feb 2026

Chinedu

Good customer sevice from front desk Kalea and staff

Leisure Self

10/10

Exceptional

11 Feb 2026

Luke

Has a big mirror in the bathroom

4/10

Poor

02 Feb 2026

Jackeline

False advertisement. The pool was closed vending machine was out of order. The worst one of all there was NO BREAKFAST available. Which to be honest was the only reason why we stopped there out of all the other options

Friends_and_family Family

2/10

Poor

20 Dec 2025

Lillian

The purpose for our stay was because I was having surgery in the area the following morning. I’ve always trusted Choice Hotels but my last few experiences have been subpar. I had phoned and asked for special accommodations (a first floor room near the parking lot) ahead of time because I was disabled. I was told that the room I had was near the parking lot. The paved walkway from the parking lot to the room was unsteady. I almost fell because the pavers were loose. There was no other way to get there, short of going all around the pool. Since we had arrived later in the day, we bought some food and ate in the room. It wasn’t long before the food we were eating attracted cockroaches. We threw everything out but they kept coming. When we took a shower, half of the shower door was missing. No, it wasn’t one of those fancy shower stalls. The water pooled up into the bathroom, no matter how hard we tried. There was a shampoo dispenser in the shower that was empty, which was frustrating because hotel rooms always have shampoo and I hadn’t packed any. My daughter went to get breakfast between 7:30 and 8:00 am and had to ask where the eggs were. She was met by a rude worker who made her feel bad for even asking. I have another surgery coming up but I won’t be staying here. It’s sad when the surgery was the best part of my trip. By the way, the room we had was right next to the dining room.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

David

Didnt know they accepted pets. That is nice to know my eve has very bad anxiety when i leave her overnight.

Business

10/10

Exceptional

15 Dec 2025

Jorge

Clean room

10/10

Exceptional

15 Dec 2025

Chinedu

Good customer service

Business Family_with_children

10/10

Exceptional

12 Dec 2025

Aris

Yes

Business Self

8/10

Excellent

10 Dec 2025

Jocelyn

Meh

Partner

2/10

Poor

09 Dec 2025

James

Got locked out of my room and key wouldn’t

8/10

Excellent

07 Dec 2025

Diana

Room was clean. Good for one night.
Phone didn’t work so we couldn’t reach the office when the heater wouldn’t turn on (it was in the 40s outside). Staff was kind.

10/10

Exceptional

07 Dec 2025

Stephanie

Staff was very nice for checkin

Leisure Family_with_children

10/10

Exceptional

05 Dec 2025

Darnell

Room was very cozy and relaxing. Amenities where very accessible with exception of ice machine. Staff where considerate and polite.

Business

2/10

Poor

04 Dec 2025

Dalon

There was no hot water in the shower and was given a smoking room then a non-smoking room the bedsheet is all dirty. The room is pretty gross.
People was picking into the car at night’s not safe at all

Business

10/10

Exceptional

03 Dec 2025

Ernest

Yes everything was good

Business

10/10

Exceptional

01 Dec 2025

HECTOR

This is my 2nd time staying here whenever I go to Antioch. I love it here.