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Sonesta Simply Suites Chicago Waukegan

Chicago - IL · United States

1151 S. Waukegan RoadView location

8.2/10Excellent1,001 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta Simply Suites Chicago Waukegan

From the moment you arrive, Sonesta Simply Suites Chicago Waukegan makes you feel right at home with warm, open common areas, friendly staff and spacious suites. If you're in the area for a Naval Graduation, our hotel is only 5 miles from Great Lakes Naval Station.

Those looking to test their luck can easily head to The Temporary by American Place, Chicago's hottest new casino just 2 miles way. No matter the reason for your stay, our hotel offers the perfect location for your getaway.

Plus, enjoy the convenience of free WiFi, on-site parking, and a fitness center. When you're ready to unwind, each studio and one-bedroom suite features a fully equipped kitchen, roomy work area, and bigger, cozier beds.

From business travelers to families on vacation, our hotel is an ideal choice for any trip to the greater Chicago, IL area.

Read more about this hotelShow less

When you stay at Sonesta Simply Suites Chicago Waukegan in Waukegan, you'll be next to a golf course, within a 10-minute drive of Lake Michigan and Six Flags Great America. This golf hotel is 6 mi (9.6 km) from Gurnee Mills and 0.4 mi (0.7 km) from Bowlero Waukegan.

Make yourself at home in one of the 122 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite Car recommended Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • A car is recommended for transportation to and from this property.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 50 (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Laundry fee: USD 3 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bowlero Waukegan 0.7 km / 0.4 mi
The Temporary by American Place 1 km / 0.6 mi
American Place Casino 1.1 km / 0.7 mi
The People's Choice Family Fun Center 6.3 km / 3.9 mi
Asylum Skate Park 6.4 km / 4 mi
Lake Michigan 6.4 km / 4 mi
James Lovell Federal Health Care Center 6.8 km / 4.3 mi
Rosalind Franklin University of Medicine and Science 7.1 km / 4.4 mi
Three Brothers Theatre 7.9 km / 4.9 mi
Visual Arts Center 7.9 km / 4.9 mi
Urban Edge Gallery 8 km / 5 mi
Six Flags Great America 8 km / 5 mi
Great Wolf Lodge Water Park 8.2 km / 5.1 mi
Genesee Theater 8.3 km / 5.2 mi
Launch Family Entertainment 8.3 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • Number of floors (main building): 3
  • Suites: 122
  • hotel
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 19 more facilities & services
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-3

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 35 m²STU.QN-3
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Sonesta Simply Suites Chicago Waukegan

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-3

    Room amenities

    • Fridge
    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • TV
    • Hairdryer
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 49 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable6 photos

    Sonesta Simply Suites Chicago Waukegan

    SUITE Accessible-Queen Size Bed

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer

    Facilities with extra charge

    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-2

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Chicago Waukegan

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 49 m²SUI.B1-9
    SUITE ONE BEDROOMPhoto unavailable7 photos

    Sonesta Simply Suites Chicago Waukegan

    SUITE ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-9

    Room amenities

    • TV
    • Hairdryer
    • Desk
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 35 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable7 photos

    Sonesta Simply Suites Chicago Waukegan

    STUDIO Accessible-Queen Size Bed

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Hairdryer
    • TV
    • Kitchen

    Facilities with extra charge

    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta Simply Suites Chicago Waukegan

8.2
Excellent
1,001 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Chris
Bottom floor was under construction
Rooms were awesome
10/10
Exceptional
14 Jul 2026
ELLEN
The place was a wreck. Going through a depressing renovation. Wish I had been aware.
Staff was nice.
Pet
8/10
Excellent
14 Jul 2026
Kendra
Had to wait 1/2 to check in as yhey were overbooked and the room wasn't clean yet but the staff were nice and I appreciated the honesty. We were on the newly remodeled floor and everything was really beautiful
10/10
Exceptional
07 Jul 2026
Debra
Perfect!!!
10/10
Exceptional
07 Jul 2026
Debra
Perfect! CLOCK IT!!
Family_with_children
8/10
Excellent
02 Jul 2026
Zoe
Clean room!!
Partner
10/10
Exceptional
28 Jun 2026
Yogaraj
Overall a good stay experience
Friends_and_family Friends
4/10
Poor
15 Jun 2026
Jaseen
They added a charge to my room and when I called to dispute it the staff member hanged up the phone on me and never explained the extra charge.
Partner
10/10
Exceptional
14 Jun 2026
Christopher
I stayed there for my nephew’s Navy basic training graduation. I’d highly recommend staying here if you were in the area. Very clean room, nice amenities and near numerous places to eat.
Self
10/10
Exceptional
11 Jun 2026
Sky
It was a great place to stay for weekend visit. Easy to get to the naval base, the drive wasn’t far at all. The room I got was setup like a small apartment, the door to the bedroom closed to the rest of the room. There was a loveseat that pulled out (I think it did) with a generous sized kitchen for a small room and a spacious bathroom. The shower had amazing water pressure! I loved how I was able to get a crockpot from the front desk so I could make a healthy, home-cooked meal as eating out gets expensive. My Navy boyfriend definitely appreciated that! The one negative I have was I had to run the dishwasher when I got there bc it was full of dirty dishes. It wasn’t that big of a deal, just should’ve been done prior to my arrival. Otherwise, the staff was helpful and friendly, the room itself overall was clean, as was the hotel in general. I can’t say anything about the breakfast, I’m not a breakfast person.
Self
6/10
Pleasant
11 Jun 2026
Brad
Things were clean. Amenities were fine. Very loud room
Partner
6/10
Pleasant
08 Jun 2026
Sharmitra
I have stayed here twice before but this time our room was never cleaned. Garbage never taken out even after asking the front desk to have them take the garbage and swap out the towels at least they didn’t so I had to walk my towels down each night!!! We were there Thursday afternoon to this morning.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Ashante
Clean easy chrck in
Family
6/10
Pleasant
05 Jun 2026
Jata
The dishes inside the dishwasher were not cleaned
Family
6/10
Pleasant
04 Jun 2026
Elizabeth
Overall stay was good; however, they have shared pipes running through the property which caused some plumbing issues. You wouldn't know that something was wrong until you tried to flush and the toilet would overflow.
Family_with_children
10/10
Exceptional
01 Jun 2026
Rebecca
Great place very helpful.
Family
4/10
Poor
01 Jun 2026
Ryan
Our room was dusty. You can see it on the lamp shades and lighting fixtures. There are a picture frame with only cardboard backing that created an illusion of a mirror. The bathroom door was busted which we didn't notice until the next morning. Surfaces like table, fridge door, etc were not wiped down and there were loose titles in the bathroom with cracked grout. The toilet also moved when sitting down on, which was pretty low. It was definately a disappointment and shock as the hotel has high reviews. I just knew our hotel would be nice and clean. That was a definate never again!
8/10
Excellent
31 May 2026
Jeffrey
Good room. Chairs at table were very worn.
Family_with_children
10/10
Exceptional
31 May 2026
Carmen
Limpieza, staff (Lilly)
Family_with_children
4/10
Poor
31 May 2026
Brittney
I was extremely disappointed with this hotel. I stayed here with my husband and two kids and was looking forward to using the kitchenette. When we arrived, the room had a horrible stench of smoke. It clearly used to be smoked in for a prolonged amount of time as it was stale smelling. It was almost unbearable to be in the room.

No fan in the bathroom while using the shower, bathroom door had to be slammed extremely hard to be shut, tv didn’t work in the bedroom, and worst of all the previous guest’s old and rotten takeout was left in the fridge. The rooms are clearly not be cleaned properly and I would absolutely not recommend staying here with your family.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Tracey
Amy was amazing and super helpful. The rest of the staff are super wonderful and helpful. Can’t say enough about the area and the staff and OMG the beds!!!! Best night sleep I’ve had at a hotel in awhile.
Business Friends
8/10
Excellent
30 May 2026
Spencer
This property is very well suited for Navy Graduation out of towners. It is an efficiency property. Plenty of room. Most of the staff is helpful and accommodating. No shuttle. 10 - 15 minutes to the base. You can cook in the rooms. Save on eating out. Plenty of shops nearby. Close to a mall.
10/10
Exceptional
25 May 2026
Susans
Todo muy bien . Habitación limpia toallas limpias , se puede descansar no hay ruido.
Solo hay un detalle deberían de poner S-Mart TV en las habitaciones .
Partner
10/10
Exceptional
24 May 2026
Stanislaw
Solid value for very useful amenities.
Self
2/10
Poor
23 May 2026
TaKendra
Cleaner rooms & bathrooms
Family
4/10
Poor
22 May 2026
Lorene
My room was cold. It took awhile to figure out the temp controls. I asked for an extra blanket at the desk, and was told \"We can't because we have to save them for the rooms with sofa beds, and we don't have enough.\" I was offered an extra SHEET! Also, the \"store\" had only junk food - no travel sizes of things you might forget to bring.
Family
10/10
Exceptional
21 May 2026
Michael
Room was clean and the staff was very friendly/helpful. Checking in and out was extremely easy. No complaints on my end. Would stay again.
Self
10/10
Exceptional
20 May 2026
Rhonda
The customer service was excellent, the rooms were clean and very comfortable.
Self
4/10
Poor
19 May 2026
Tyla
Toilet was stopped up from day 1
Partner
10/10
Exceptional
14 May 2026
Roxanne
Rooms were decent size. We no issues. Would book again.
2/10
Poor
12 May 2026
Jess
Horrible
10/10
Exceptional
10 May 2026
Myron
Clean Room, Great Staff
8/10
Excellent
08 May 2026
omar
The room was ok 👍
8/10
Excellent
06 May 2026
Krystal
Everything here felt great. It was peaceful, clean, and calm. A perfect spot to rest during a busy trip.
Family
10/10
Exceptional
04 May 2026
Susans
Todo estuvo muy bien la habitación limpia, accesible a restaurantes tiendas y otros lugares .
Excelente .
Partner
6/10
Pleasant
03 May 2026
Lennin
Should change the old kitchen chairs
Partner
6/10
Pleasant
27 Apr 2026
Todd
Decent for the price.
4/10
Poor
26 Apr 2026
Elaine
I don't like giving bad reviews but the road noise from traffic was one of the loudest I've heard in any hotel.
6/10
Pleasant
23 Apr 2026
Travis
It’s a bit run down and dated.
Self
10/10
Exceptional
20 Apr 2026
TERI
Nice clean rooms good location
Friends_and_family Family
6/10
Pleasant
18 Apr 2026
Michelle Greene
Property inside looks like it’s falling apart, definitely not worth what I paid
Family
8/10
Excellent
17 Apr 2026
Vincent
A unique hotel. Queen beds only, hmmm. Vinyl plank flooring was curled up on long edge -in main hallway. Unavoidable on two floors. A trip hazard. Really liked the room. No night stand on one side of bed. No reading light near easy chair. Dust was visible on furniture. I thought the hotel was a Hotels.com VIP location; early checkin and other perks. We were not allowed to do so, so we had to find some other place to be for two hours ( Check-in at 4pm, we arrived at 2pm). Excellent location. We were less than 12 mins from the two places we visited.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Nicholas
Everything was great during my visit, the only thing that was bad, was that my AC didn't work during my visit.
Self
2/10
Poor
29 Mar 2026
Imani
We were there for a basketball tournament from Friday-Sun and there was no hot water the whole stay. So we couldn’t shower.
Partner
10/10
Exceptional
29 Mar 2026
Andrew
Clean room and front desk lady was great
Self
10/10
Exceptional
21 Mar 2026
Enkh
Its nice
10/10
Exceptional
21 Mar 2026
Alyssa
Room was really nice and spacious! It comes with a mini stove top and dishwasher which I thought was an upgrade! Only stayed for 1 night so I didn’t use them, but overall the hotel was a great stay!
Partner
10/10
Exceptional
18 Mar 2026
Tangela
Great stay
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Melanie
This was suxh
4/10
Poor
01 Mar 2026
Tonya
The whole ordeal
8/10
Excellent
23 Feb 2026
Jolanta
Room was nice. Furniture needs a little updating but close proximity to everything. It's no longer than 10 mins from the Navy base and plenty of shops across the street. Our daughter graduated from the Navy and we wouldn't trade our experience for nothing.
Partner
4/10
Poor
16 Feb 2026
francisco j
Bad location,staff ok nothing especial,room not clean enough
4/10
Poor
13 Feb 2026
Adeolu Paul
The TV was so outdated! The heating system was so poor! It don’t heat up well.
Business Partner
10/10
Exceptional
08 Feb 2026
Vanessa
Come back from Florida to visit home in Chicagoland area. Every time I look forward to The daytime manager or front desk woman with big hair was so amazing and friendly; very accommodating with big energy! I always come back because of her and the rest of the staff! The room was clean bed comfy and enough pillows as I am pregnant as well. Everything was perfect as always
Leisure Family_with_children
10/10
Exceptional
31 Jan 2026
Cristy
Staff, it was the lady at the front desk that was so very helpful! Room was nice and comfortable location was great to all places.
Business Family
10/10
Exceptional
27 Jan 2026
Jennifer
I had a great stay, hotel smelled clean from the entrance. Sure a little dated but I had no issues with my room, the items in the room, the small gym and laundry they have. I used it all while there and everything worked well and the staff were friendly. A++
Leisure Family
10/10
Exceptional
25 Jan 2026
kevin
🙌
10/10
Exceptional
18 Jan 2026
Kathleen
Good for a short stay
10/10
Exceptional
16 Jan 2026
Katherine
Wonderful clean room
10/10
Exceptional
16 Jan 2026
Katherine
Wonderful clean room
10/10
Exceptional
11 Jan 2026
ernest
N/A
Leisure Friends
6/10
Pleasant
29 Dec 2025
Stanislaw
The receptionist seemed annoyed that he had to interrupt whatever he was occupied with on his computer to check me in
10/10
Exceptional
29 Dec 2025
Mari
Everything was great very accommodating
Additional services laundry, kitchen, etc.. was extremely convenient to have. Staff was pleasant to work with.
Business_and_leisure Family
10/10
Exceptional
29 Dec 2025
Gabriela
Customer service very nice the room was very comfy .
Leisure Partner
10/10
Exceptional
29 Dec 2025
Rayfield
The staff was amazing! Thank you!
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Fred
Nice and clean with a warm and friendly staff
10/10
Exceptional
21 Dec 2025
Danielle
I love the front deck clerk Ms. Medina she made sure every need I had was meet if you see this I love ya girl
10/10
Exceptional
20 Dec 2025
NANCY
The place was awesome for my family, a comfortable stay.
8/10
Excellent
15 Dec 2025
Carolyn
Did not use laundry service but, the staff prompt and efficient. No complaints with the room. Staff friendly.
Leisure Family
8/10
Excellent
15 Dec 2025
Jennifer
It served its purpose. The door was Janky. Needs update. Otherwise we were happy
Friends_and_family Friends
6/10
Pleasant
13 Dec 2025
Maria
Improvement can be calling customers to confirm stays before closing audit for the day. I arrived on a late flight and ended up arriving early morning and was not allowed to check in due to the “audit”. Very inconvenient because I didn’t have a place to stay to get some rest. Word of advice, if you will arrive on a late flight call right before midnight to they hold your reservation.
Business Self
8/10
Excellent
09 Dec 2025
Catherine
The room was very clean and quiet. A nice and peaceful place to stay.
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
felecia
Staff was great and helpful
6/10
Pleasant
05 Dec 2025
Cristina
The cleaning
10/10
Exceptional
03 Dec 2025
Vanessa
Spotless and quiet. Staff was amazing and friendly even management
Leisure Family_with_children
8/10
Excellent
24 Nov 2025
Kenneth
Very nice place to stay
4/10
Poor
23 Nov 2025
Haydelin
PROS: Staff was super friendly. Room was impressively clean. Kitchen had all we needed. They are very generous with the shampoo, conditioner, and body wash and they all actually smelled good. Shopping center is right across the street. CONS: Walls VERY thin and can hear everything in next room and hallway. Last night of stay was sleepless because next room was arguing and had a party with music blasting. Mold coming out of outlet and AC vent. Bathroom tiles cracked and broken. Sofa bed-not even useable-paper thin and completely worn out. Recliner kept closing while sitting in it. TV didnt work in one of our rooms. Stayed 4 nights and never had anyone come to take trash. Very outdated.
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Alexander
Room was clean and nice
Leisure Self
10/10
Exceptional
14 Nov 2025
Makeda
Had a great time at this hotel. The front desk receptionist were extremely nice and friendly. One of the receptionist offered to take our family's photo for us. It was a special moment for my family because my daughter just graduated Basic Training the day before. My family and I were happy to celebrate her and have a family pic of all of us together. So grateful for the receptionist love and support. They all seemed to love what they do at this hotel. The hotel was clean and we had no problems there. Lovely people and lovely place!!!!!
Business Family
8/10
Excellent
09 Nov 2025
Tracey
I didn’t realize people live here. No ice machines. It took 4 hours to get ice to start in freezer. Front desk was very accommodating and did fill out glasses with ice. Nice room, great tv, very comfy
Partner
8/10
Excellent
08 Nov 2025
James
Room was clean and staff very friendly
Friends_and_family Family
4/10
Poor
06 Nov 2025
Kim
Excellent location but my room smelled like smoke the windows were left open trying to air it out. They charged me for 2 rooms but I only had 1 I paid for someone else’s room don’t know who’s it was supposed to be fixed but it wasn’t. One of the drawers wouldn’t close I don’t understand why they would rent that room
8/10
Excellent
25 Oct 2025
Rodney
Rooms were clean & staff was outstanding. Everyone was so nice
Leisure Family
10/10
Exceptional
23 Oct 2025
Xuan
Good
10/10
Exceptional
19 Oct 2025
ANDREA JEANNETTE
The room has what you needed to make a meal and very clean place.
8/10
Excellent
18 Oct 2025
James
Area is nice. Rooms are clean. Staff is nice.
Leisure Family
10/10
Exceptional
16 Oct 2025
America
Staff was friendly
Leisure Partner
2/10
Poor
16 Oct 2025
Jennifer
dirty rooms, halls, outdated. staff is horrible
Leisure Family
10/10
Exceptional
13 Oct 2025
Luis
Yes everything was clean and have what we need to cook
Leisure Partner
6/10
Pleasant
13 Oct 2025
Amanda
Rooms should be stocked better. One spoon and random stuff is ridiculous.
10/10
Exceptional
12 Oct 2025
Edward
Everything is good
6/10
Pleasant
12 Oct 2025
Duanna
The bed didn’t have a bedspread or comforter, not even in the closet. A have to have in order for me to get a good nights rest…
Friends_and_family Family
8/10
Excellent
10 Oct 2025
Tara
Its was quite and the location was great
10/10
Exceptional
07 Oct 2025
NOE DAVID
Very friendly. Helpi every need'
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Cartesha
Welcoming to pets . Clean and very friendly staff. No gym
Leisure Family
8/10
Excellent
04 Oct 2025
Sharnesia
Staff was very nice & helpful. Hotel needs to be updated, but overall a very pleasant trip.
Business_and_leisure Family
10/10
Exceptional
04 Oct 2025
Natalya
yes it was a great and comfortable place and affordable pricing!
Leisure Self
10/10
Exceptional
04 Oct 2025
Charles
Staff is very nice, knowledgeable and accommodating. I will stay here again when I am in town.
Leisure Family
10/10
Exceptional
01 Oct 2025
Georgina
I Like every thing about it because it’s very clean we live in Minnesota and every time we go we stay there we haven’t found a hotel in Waukegan that is that clean thank you!
10/10
Exceptional
28 Sep 2025
maria
All staff was super friendly clean place
Friends_and_family Family

Location & surroundings

Sonesta Simply Suites Chicago Waukegan
1151 S. Waukegan Road, Waukegan, United States

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Sonesta Simply Suites Chicago Waukegan

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