Name: Sonesta Simply Suites Chicago Libertyville
Address: 1100 North Us Route 45, Libertyville, 60048, US

10/10

Exceptional

02 Aug 2026

Rick

We had a room with a kitchen and it was stocked with everything you would need for 2 people.
On the first floor is a room that contains small kitchen appliances that you can borrow, workout equipment and washer and dryers. Before you can use the laundry you have to download an app and then add funds.
Outside there are 2 gas grills and a picnic table.
Overall it was an excellent stay.

6/10

Pleasant

29 Jul 2026

Brenda

I chose this hotel because it stated \"wonderful\" 9/10 Well I did not see the wonderful at all. No working vending machines to even buy water and none supplied by hotel. My room smelled like cigarette smoke and the hallways were not the cleanest.

I would not stay here again!

10/10

Exceptional

25 Jul 2026

Irene

Quit and comfortable

10/10

Exceptional

25 Jul 2026

Marcus

Good

8/10

Excellent

25 Jul 2026

Brian

Staff

10/10

Exceptional

24 Jul 2026

Sean

The room was very clean. The shower had awesome pressure, which isn't always the case in hotels. Perfect place for a week long stay.

6/10

Pleasant

22 Jul 2026

Cheyenne

I personally felt like this building was paper thin. I could hear the guests above me stomping, fighting and beating their dog my entire stay. The room itself was fine. Not quite as nice as the pictures look but comfortable.

10/10

Exceptional

22 Jul 2026

Tina

Every time I go to this hotel and have no issues it’s perfect except for right now. The prices are really expensive but as soon as they come back down, I will be back.

10/10

Exceptional

17 Jul 2026

SOLOMON

The staff make the place worthwhile. The price is great. It’s clean. It’s quiet. But at the end of the day, the wonderful staff (Delaney, Elizabeth, Leah, Heidi, Tina, and the rest) make staying here a home away from home.

Self

10/10

Exceptional

16 Jul 2026

Carl

just a great place to stay

Partner

6/10

Pleasant

14 Jul 2026

Ken

Room was clean Fold out Sofa so so.
Had issue with Room as I picked suite non handicapped as I received a handicapped room. The hotel said they had nothing to do with the rooms selection... was no satisfied with Bathroom as no counter space etc as well as kichenette set up for handicapped person.. 7 day stay no Room cleaning only request wpuld be for towels when needed as long as leave trash can outside the door.

Self

8/10

Excellent

13 Jul 2026

Mark

The room was very clean. and nice. The staff is very helpful. The only negative thing is they don’t come clean the rooms or change the linens on a regular schedule. I was told it was once per stay, if I only booked a few days that would be okay. I booked for 2 weeks at a time so I wanted it more often than that. And I have to go to the front desk when I want towels. Nothing “bad” other than that. I have booked another week and a half so that says something.

Self

10/10

Exceptional

13 Jul 2026

Derek

It was nice

10/10

Exceptional

12 Jul 2026

Anna

It was very convenient to have a full size refrigerator and kitchen amenities available. The room was large and clean. The blackout curtains were amazing. The bed was comfortable and my stay was enjoyable. Unfortunately, there was a hitch during check in. I had called ahead to alert them of my late arrival, which was not noted in the computer, or possibly missed by overnight staff, resulting in my reservation being canceled as a no call no show. Frustrating at 2 am when I had to rebook a room I'd already paid for and had called ahead to prevent that very situation. Thankfully the situation was remedied and the reservation reinstated the following day with no further issues. The day of check out the weather was dangerously hot and Leah was making sure everyone was staying hydrated. Despite the initial inconvenience, I highly recommend this location for a stay.

Self

4/10

Poor

10 Jul 2026

Sarah

Our room didn't feel clean even though it looked clean.I don't know how else to explain it.The front desk person was very nice.When we checked in and very helpful. I guess what i'm trying to say is the age of the property definitely matched the experience.

Family_with_children

10/10

Exceptional

09 Jul 2026

Dixie

Staff was very helpful and welcoming. They were short on staff so we had to go get our own towels.

8/10

Excellent

08 Jul 2026

Amy

Clean room and laundry with a large refrigerator/freezer.

Partner

2/10

Poor

06 Jul 2026

Welovenii

I would like to express my disappointment with my check-in experience. Upon arriving, I waited approximately 35 minutes before receiving assistance, despite calling the front desk multiple times during that period.
Additionally, I found the customer service I received from the front desk associate to be unprofessional. While processing my payment, my card initially declined, and instead of handling the situation discreetly, she loudly announced that my card had been declined in front of other guests. This was embarrassing and unnecessary. I felt that the situation could have been handled with much more professionalism and respect for my privacy.
I hope this feedback is taken seriously so that future guests receive the level of customer service and professionalism that should be expected.
If you'd like, I can also make it sound firmer or more likely to result in compensation or a follow-up from management.

Partner

2/10

Poor

03 Jul 2026

Liev

The hotel was unwilling to work with me and my family to allowed my adult son to check in on his own.

Family

10/10

Exceptional

02 Jul 2026

Mikal

Very good staff.

6/10

Pleasant

29 Jun 2026

Karen

The common areas were not cleaned regularly. Room was clean. Again carpet not thoroughly clean. Bed comfortable. Good for a basic stay.

Self

6/10

Pleasant

29 Jun 2026

Raul

The staff was great. The room had a terrible smell that was coming from the AC unit. There was food in the fridge from previous guests and empty water bottles next to the bed.

Partner

10/10

Exceptional

28 Jun 2026

Mikhail

Kitchen, laundry, gym

Self

10/10

Exceptional

21 Jun 2026

Gouri Sirisha

Goog

6/10

Pleasant

20 Jun 2026

Ana

Not as clean as we expected. Property definitely needs renovations

Partner

10/10

Exceptional

18 Jun 2026

David

We had a very good stay with our dog - nice grounds and a good location. Helpful and welcoming staff.

Pet

10/10

Exceptional

16 Jun 2026

Nicole

Honestly, everything I needed. Clean, friendly staff, quiet, safe, and with all the essentials. Will definitely be staying again.

Self

10/10

Exceptional

12 Jun 2026

Michael

Decent place to stay and the price was certainly right.

Partner

10/10

Exceptional

09 Jun 2026

Nick

Very clean and nice hotel.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Chris

The room seemed clean, there was just a an odd smoky smell that permeated the room...or.maybe pet odor? It appeared people could bring pets which is a negative for us due to my allergies. I should have called to ask. Otherwise the gal at the front desk was courteous and efficient. I thought the bed was relatively comfortable.

Family

10/10

Exceptional

06 Jun 2026

Denise

I chose this hotel because it is \"pet friendly\" - and then we ended up staying there without pets! We loved it anyway, mainly because they have the FRIENDLIEST, MOST HELPFUL STAFF MEMBERS I've ever met, on every shift 24/7. If you're staying for a long time, they have a pristine laundry facility and a cool \"vending\" area for larger items such as blenders, mixers, etc. Rooms are clean, with full kitchenettes and a large fridge. Only thing to be aware of is that there are no options for two beds to a room. We were comfortable with two people - one in a recliner, the other in the bed.

Partner

6/10

Pleasant

05 Jun 2026

David

This is a commentary on Hotels.com. This is an older property that is very inexpensive. For what it is, it is fine. But it isn’t a 9.0. It was clean inexpensive and a series of steps below other similar facilities. Yet it will have a score like it is a Marriott because it delivers a value because it is cheap.

Partner

10/10

Exceptional

04 Jun 2026

Amy

The dog fee was not shared on Expedia - it was an extra $75.

10/10

Exceptional

03 Jun 2026

Carol

😀

Friends

8/10

Excellent

02 Jun 2026

Melissa

The kitchenette was very handy to have, and it’s nice to have access to other appliances that are not in your room, like an air fryer or a slow cooker. You just borrow it at the front desk. The outdoor bbq grill unfortunately was broken so that was disappointing. The rooms are dated, and there is no house keeping unless you want to pay $10 extra every time you want that service. Location was quiet, nothing close by, so u need a vehicle or ride share to get around. But the price was affordable.

Partner

10/10

Exceptional

30 May 2026

Aleyah

Room was very clean and maintained. Amenities were nice. Only bothersome thing, when turning on the shower water there was a loud screech like sound. When trying to get hotter water by pushing the nob more towards hot, the sound would get louder to the point you would think the floor you’re on can hear you shower! Other than that, ONE OF THE BEST SUITES I HAVE EVER STAYED IN!!!!!

Partner

10/10

Exceptional

30 May 2026

Mary Michael

We had a very clean room. The receptionist was very personable and made us feel very welcome. We enjoyed our stay.

Partner

8/10

Excellent

29 May 2026

Alexis

The tub drain was broken, would not close all the way so the only way I could take a bath was stuffing a washcloth into the drain. And some of the dishes looked dirty/scuffed. But otherwise, my room was clean and comfortable. Would stay here again!!

Partner

8/10

Excellent

29 May 2026

Shawnee

Plenty of room. Kitchen was nice to have to prepare food we brought along.

Pet

2/10

Poor

29 May 2026

Roberto

The front desk told me if I make reservation under my name for my son who is 17, he can stay. When we got there, they declined and didn’t reimburse me.

8/10

Excellent

27 May 2026

Jessica

Positives: Spacious rooms and nice staff.
On the other hand, the room wasn’t very clean. The fridge was dirty inside, the remote control was greasy and had food marks. There was wet toilet paper on the side of the toilet and the bathroom walls and the bed was hard. We stayed one night for a soccer tournament and unfortunately I don’t think I would have been able to sleep there another night.

Family_with_children

8/10

Excellent

25 May 2026

David

Dogs should be located on a single floor not all floors

Partner

10/10

Exceptional

25 May 2026

Thomas

It was quiet.

Partner

8/10

Excellent

24 May 2026

Jerry

We stayed there two days over the weekend. Checking in was the only issue. We got there at 3:45 pm and tried to check in thinking it was almost 4pm. In reality it was 2:45 pm because of time change. The lady at the front desk told us that she wasn't sure if both our rooms were ready so she made a call. Come to find out they weren't but if we came back at 4pm they would be. We returned at 4pm and new ladies at front desk said they weren't still ready because they had a busy day. We explained to them what was said and they called then went to check on them. When they came back they found two rooms and we got checked in.

Family

10/10

Exceptional

23 May 2026

Anita

The young woman who checked us in and always seemed to be at the front desk was wonderful!!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Aiwei

clean room

10/10

Exceptional

23 May 2026

SOLOMON

The staff is phenomenal. Sadly they recognize me now; having stayed 10+ weeks. But is nice seeing (smiling) familiar faces when you’re spending so much time away from home

Self

6/10

Pleasant

22 May 2026

Lisa

The Hotel allows dogs so there was some barking. The sound from the neighboring rooms as in them turning on their shower, closing doors or cabinets.
The USB charging outlet didn't charge.
The bed was comfortable, friendly staff and was clean.

Self

4/10

Poor

18 May 2026

Arlene

This place is very dated and absolutely awful. There was so much wrong with the room that I don't know where to begin. There were stains on the sofa and chairs in the living room/kitchenette area. Even the lamp shades in the bedroom had stains on them. Not sure how that could've happened but quite frankly I don't want to know. It was just gross! The rooms need to be updated starting with repairs to the walls, a fresh coat of paint, and furniture replacement. The carpet should also be replaced with LVP if they allow pets in the hotels. That's just common sense!! Sonesta needs to do better! I will not recommend the Sonesta hotels to anyone visiting the area for graduations on the Naval base. Definitely book your stay and better hotels for a bit more money per night or stay right on base at the Navy Lodge!

Family

8/10

Excellent

18 May 2026

Mark

Rooms are clean, bed was comfortable

Self

10/10

Exceptional

17 May 2026

John

The receptionists coming and going were very friendly. The room was larger than a \"suite\" in my estimation. It had a large wall attached table for 6'×, a well stocked kitchen, microwave, refrigerator/freezer (making ice) and stove.
The bathroom was angled and would have been (door-wise) accessible for my son in a wheelchair
. . . very surprised.and pleased

Self

10/10

Exceptional

17 May 2026

Stephanie

It was clean, quiet, and comfortable. Plenty of hot water and AC worked great! I had to check in late due to weather and traffic delays but Elizabeth was great and checked me in over the phone so I didn’t have to worry about losing my room.

Self

10/10

Exceptional

17 May 2026

Jason

The room was clean and as advertised. The floor was quiet. Ample parking. Adequate fitness room. No frills for sure but would recommend.

Friends_and_family Family

8/10

Excellent

11 May 2026

Robert

Quiet, clean, easy place to stay. No frills. No ills.

Self

10/10

Exceptional

11 May 2026

Mike

We were pleasantly surprised on the cleanliness of the room and the property overall. Staff was friendly and courteous.

Partner

10/10

Exceptional

10 May 2026

Sherri

Room was nice and clean. Easy check in. Safe area.

Partner

10/10

Exceptional

09 May 2026

Robert

The manager is amazing!! Great place to stay .

Partner

4/10

Poor

08 May 2026

Eugene

No breakfast but property advertised coffee in lobby from 7 AM to 10AM. No coffee on Friday 5-8. Also laundry machines very confusing and needind App?

Partner

10/10

Exceptional

03 May 2026

Simon

Perfect!

Self

10/10

Exceptional

26 Apr 2026

WILLIAM

Kitchen was very satisfactory. Did not use laundry.

Partner

6/10

Pleasant

20 Apr 2026

Sidra

Bathroom wasnt clean enough, there was still stains around the toilet base from previous accidents, dishes were obviously not washed, other than that it was fine. Playpen I borrowed wasnt cleaned

Family_with_children

8/10

Excellent

19 Apr 2026

Jessica

👍

Partner

6/10

Pleasant

18 Apr 2026

Andrew

Room was clean but it smelled like my grandmas house when we visited: Smokers house masked with other smells to try and hide the fact the space is smoked in. It was overwhelming. Overall, located conveniently to things you would need when traveling - quiet - and plenty of parking.

Partner

10/10

Exceptional

17 Apr 2026

Amber

Clean room

6/10

Pleasant

12 Apr 2026

Priya

Very dirty

8/10

Excellent

01 Apr 2026

SOLOMON

The only negative was the water pressure in the shower. The price was excellent and the facility was clean and extremely quiet

8/10

Excellent

29 Mar 2026

Karl

Nice space to work. Gym is nice. Can checkout appliances which was convenient but ran out of blankets so couldn’t get another one for the night which was needed

8/10

Excellent

28 Mar 2026

Kimberly

The kitchen was fully equipped and the space was roomy. There’s an iron but no blow dryer. I enjoyed my stay for the most part. The room looked clean at first glance. However while in the bed I noticed the space had a stale scent & both bed lamps had a thick layer of dust on them. There was also a visible layer of dust on the top of the toilet. I’m not an avid duster so it has to be extreme for me to notice. The room didn’t seem to be properly cleaned.

Partner

6/10

Pleasant

25 Mar 2026

Heather

The condition of the room was poor. The furniture was stained and showed quite a bit of wear and tear, gouges in flooring.The toilet had urine on the base. Coffee maker had old coffee in it from prior guest. Cups in cupboard were put away dirty. I cleaned the tables and counters myself because they had material stuck on them.

Good: pleasant front desk staff, relatively quiet except for being near an active train line. I put on noise canceling headphones to block the sound. This could be a much nicer place if the rooms were better maintained and the furniture kept clean and in good repair.

Family

10/10

Exceptional

19 Mar 2026

Ross

Friendly, efficient staff. The bed was comfortable and the room was clean. I enjoyed my stay.

Self

10/10

Exceptional

17 Mar 2026

Shamsher

Everything was out class

Self

6/10

Pleasant

11 Mar 2026

Jonathan

There was still hair in the bathroom from previous people before us.

Family_with_children

10/10

Exceptional

08 Mar 2026

kim

We enjoyed our stay. There was plenty of room snd it felt very comfortable for the one night. The only concern was the mattress on let out sofa . It was springy and hard.

10/10

Exceptional

04 Mar 2026

Mike

The room was clean, quiet and comfortable. Had a nice stay!

Partner

8/10

Excellent

03 Mar 2026

Dita

Didn't spend much time in the hotel, but our stay was pleasant, hotel was clean and quiet

Family_with_children

10/10

Exceptional

01 Mar 2026

Marlen

Clean room!

Partner

8/10

Excellent

24 Feb 2026

dan

Nice friendly staff. Rooms are older but super clean. I like staying there & will again. Good location as family lives close . Many major stores & restaurants in the area as well.

Self

10/10

Exceptional

21 Feb 2026

April

Upgraded amenities and fast check in

Business_and_leisure Partner

8/10

Excellent

17 Feb 2026

Jessica Jorgensen

The staff all were very nice, and the room was bigger than we thought it would be.

Pet

10/10

Exceptional

16 Feb 2026

Michael

It was very nice and comfortable

10/10

Exceptional

12 Feb 2026

Tina

I really enjoyed my day

Partner

10/10

Exceptional

12 Feb 2026

Tina

The staff the cleaning service everything was its perfect

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Tina

Best experience I ever had and will recommend

10/10

Exceptional

07 Feb 2026

Yingpu

It was great.

10/10

Exceptional

07 Feb 2026

Anderson

Everything was very good. I would appreciate it if there were an option for breakfast.

8/10

Excellent

27 Jan 2026

Tress

Excellent staff, clean and updated spacious room with kitchen. Would have loved a king bed but the queen worked. Only complaint is the thermostat was a bit challenging to figure out. Had to have it on cool to actually heat the room. If had it on heat mode set to 74 we woke up sweating with the room temp at 86degree even though the thermostat set at 74. We eventually figured it out but system would constantly blow hot or cold air to regulate. Overall we liked having the kitchen so it kind of offset the inconvenience with the HVAC

Leisure Family

10/10

Exceptional

26 Jan 2026

holly

Hotel is a great value for the cost. Room was clean, bed was comfortable (not too hard, not too soft) and they did a great job keeping the parking lot iced and plowed. My only complaint is that they did away with their coffee machine and the lobby code was not great.

Business

8/10

Excellent

26 Jan 2026

RON

Room was clean, the staff was very courteous

Self

10/10

Exceptional

25 Jan 2026

Theodore

Clean room and front desk employees were very good.

Leisure Self

10/10

Exceptional

24 Jan 2026

Alexander

An amazing place to stay!

6/10

Pleasant

22 Jan 2026

Steve

Great kitchen area. Gym had free weights near laundry room.

Bath tub didn't drain well. Reported to front desk.

Partner

10/10

Exceptional

17 Jan 2026

Vanessa

Very clean and welcoming! Got in a bit late but front desk staff is there 24 hours which is great. My room was nice sized, well stocked and clean. All staff I dealt with were overwhelmingly pleasant and nice! Definitely would return

10/10

Exceptional

15 Jan 2026

Patricia

N/A

Leisure Self

10/10

Exceptional

14 Jan 2026

Chloe

Excellent stay

Leisure Partner

2/10

Poor

10 Jan 2026

NaTasha

The room was extremely dated and did not look like the pictures in and app. The tub drained very slowly after showers and the HVAC was also on the fritz. The room stayed at 82 degrees.

We also encountered 2 roaches in our first room and had to be moved, only to encounter more roaches. We left in the middle of the night to go to a better hotel.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Yaroslav

Just little smells of dogs

8/10

Excellent

03 Jan 2026

Ken

Room was good unfortunately thoey had me
In a handicap bathroom as no counter area just a sink. Made reservations 2 months head of stay. The room was to be queenbed with sofa TV area separate bedroom in a handicap bath which had no countertop
area just a sink

10/10

Exceptional

02 Jan 2026

Oleksandr

They simply amazing!!!!!
Love them!!!!

Business Self

6/10

Pleasant

31 Dec 2025

Corey

Windows were full of cobwebs, dust on pretty much every surface that isn't used daily, stainless steel in be bathroom was filthy, toilet had a ring in it, stink bugs in the sofa, dust on the TVs and in the closets, and debris in the corners of the kitchen floor...

Business Self

10/10

Exceptional

26 Dec 2025

daniel

Clean room, nice staff

Partner