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SpringHill Suites Chicago Waukegan/Gurnee

Zion - IL · United States

4101 Fountain Square PlView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Chicago Waukegan/Gurnee

Located in Waukegan's business district, the SpringHill Suites by Marriott Chicago Waukegan/Gurnee offers convenient access to key attractions. It's a short drive from Naval Base Great Lakes, Genesee Theater, Six Flags Great America, and Rosalind Franklin University of Medicine and Science.

Guests can enjoy an indoor pool, a terrace, complimentary Wi-Fi, and a continental breakfast served daily. The hotel's 120 guestrooms feature refrigerators, flat-screen TVs, pillowtop beds, and double sofa beds. Additional amenities include iPod docking stations, cable programming, and private bathrooms with complimentary toiletries.

The hotel also provides a 24-hour business center, express check-in/check-out, and meeting/conference space. Free self-parking is available onsite.

Read more about this hotelShow less

Located in Waukegan, SpringHill Suites by Marriott Chicago Waukegan/Gurnee is in the business district, within a 10-minute drive of Rosalind Franklin University of Medicine and Science and Genesee Theater. This hotel is 3.8 mi (6.1 km) from Six Flags Great America and 5.3 mi (8.5 km) from Gurnee Mills.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Waukegan? This hotel has 346 square feet (32 square meters) of space consisting of conference space and a meeting room.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

The Temporary by American Place 0.4 km / 0.2 mi
American Place Casino 0.6 km / 0.4 mi
Bowlero Waukegan 0.9 km / 0.5 mi
Six Flags Great America 6.1 km / 3.8 mi
The People's Choice Family Fun Center 6.4 km / 4 mi
Asylum Skate Park 6.8 km / 4.2 mi
Three Brothers Theatre 6.9 km / 4.3 mi
Urban Edge Gallery 7 km / 4.3 mi
Great Wolf Lodge Water Park 7.2 km / 4.4 mi
Launch Family Entertainment 7.3 km / 4.5 mi
Visual Arts Center 7.3 km / 4.5 mi
James Lovell Federal Health Care Center 7.3 km / 4.5 mi
Genesee Theater 7.3 km / 4.5 mi
Waukegan Harbor 7.6 km / 4.7 mi
Rosalind Franklin University of Medicine and Science 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parking
  • Laundry service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
Show 18 more facilities & services
  • Shop
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 42 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable10 photos

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 42 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable6 photos

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable12 photos

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Shower
    • Bathroom
    • Disability-friendly bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Housekeeping
    • Safe
    • Desk
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2

    Photos are not available for this room type.

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 42 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable6 photos

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Housekeeping
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    SpringHill Suites Chicago Waukegan/Gurnee

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Chicago Waukegan/Gurnee

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Karen
Room was clean breakfast was great, no complaints.
8/10
Excellent
24 Jul 2026
Nigel
Hotel was located in a good location with plenty of food options and close to Six Flags. Room was good with the exception of the mattress on the pull out sofa.
10/10
Exceptional
23 Jul 2026
Priscilla
Liked my stay enjoyed it for work
10/10
Exceptional
23 Jul 2026
Lawrence
Fantastic stay! Highly recommend
6/10
Pleasant
18 Jul 2026
Rikki
Nice stay! No complaints
Friends_and_family Family
8/10
Excellent
16 Jul 2026
Danielle
This was a great property and the staff was super helpful and accommodating. The room was big and beds were comfy I wasn't fully impressed the pool area. The chlorine smell was a little overwhelming.
Family_with_children
10/10
Exceptional
13 Jul 2026
sean
This place went above and beyond for us and even gave us a ride to our son’s Navy graduation. Outstanding staff, clean rooms and great breakfast. 100% recommend!
Friends_and_family Family
4/10
Poor
05 Jul 2026
Kathy
The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.
Family_with_children
10/10
Exceptional
29 Jun 2026
Anna Marie
The hotel itself and the room was very clean, very friendly staff. We stayed here for my son's Navy bootcamp Graduation, it was about a 8-10 minute drive which was nice. The hotel also offers a free continental breakfast which was convienent for the morning of the graduation.
Family
10/10
Exceptional
28 Jun 2026
Cristanina
It was a pleasure a to stat in Springhills Suites.
Family_with_children
6/10
Pleasant
21 Jun 2026
C
N/a
Self
10/10
Exceptional
08 Jun 2026
Jerilyn
Room was very clean and the staff were very courteous.
Family
6/10
Pleasant
05 Jun 2026
Cheryl
No bedside light, dresser light and what is here is migrain causing florescent stripes that are blinding. Toilet paper so course I'm glad to be leaving after 4 days, ouch! Bring your one TP, you'll thank me.
Family_with_children
10/10
Exceptional
05 Jun 2026
Nicolas
Estaba limpio el cuarto , el personal muy amable ,el desayuno le falta un poquito de variedad pero sabroso y el parking grande
Family
10/10
Exceptional
03 Jun 2026
Claudia
Everything was lovely, staff was very friendly at all times very pleased.
Family
10/10
Exceptional
30 May 2026
Adam
.
Family_with_children
10/10
Exceptional
26 May 2026
Saul
Overall a pleasant stay, very comfortable.
Partner
10/10
Exceptional
22 May 2026
Chris
Clean room and great staff.
Self
6/10
Pleasant
20 May 2026
Alexis
Easy parking, friendly front desk staff at check in, free breakfast
Unfortunately the sofa bed in our room was unusable by our 3rd person - slanted and lumpy
Family
10/10
Exceptional
18 May 2026
Chelsea
Very close to the Navy base was able to get picked up from Uber and dropped off within minutes
Family_with_children
10/10
Exceptional
11 May 2026
brenda
Everything was great and the employees were also great
Partner
10/10
Exceptional
09 May 2026
Elvia
Clean room
Family_with_children
10/10
Exceptional
02 May 2026
Nancy
Very comfortable stay. Expand breakfast with grits or oatmeal (dont remember seeing that offered). Excellent service. Front deck was above and beyond, very nice and helpful. Only semi-negative is the carpet in the room. Not a fan.
10/10
Exceptional
26 Apr 2026
Jessica
Room was clean.
10/10
Exceptional
26 Apr 2026
maria
Would definitely come back to stay.
Family_with_children
10/10
Exceptional
06 Apr 2026
Robert
We had a great stay. Staff were very friendly. Everything was clean. Parking was easy. We'll definitely stay here again
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
eddie
Family suite was really nice
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Sunny
Breakfast was fresh and shops were nearby and conveniently located.
10/10
Exceptional
31 Mar 2026
Ronald
Room amenities were very good, breakfast was perfect and staff were extremely friendly and helpful
Partner
10/10
Exceptional
29 Mar 2026
Tiki
The breakfast provided was fresh and delicious. The staff kept everything stocked and clean!
Friends
10/10
Exceptional
21 Mar 2026
Robert
Awesome room
8/10
Excellent
19 Mar 2026
DeVerese
Love the rooms and staff were friendly
Family_with_children
10/10
Exceptional
17 Mar 2026
Julia
The hotel is great! If you are coming in for Navy Graduation ask the hotel for Navy discount, it will save you around $60 per night!
Partner
8/10
Excellent
15 Mar 2026
Aimee
It was clean and convenient.
Business Partner
10/10
Exceptional
15 Mar 2026
richard
The rooms were super clean and the staff were wonderful. I will certainly stay and recommend that everyone else stay as well.
10/10
Exceptional
15 Mar 2026
sarah
Felt safe, air was perfect with a fan that was on the whole time. Only problem we had was children on the third floor stomping and running from literally 6:00 am until 8pm…
Partner
10/10
Exceptional
25 Feb 2026
Oscar Arthur
Yes, The facilities were very clean, professional and polite staff. A great shuttle service, Who got my family to my grandson's Naval graduation on time. Many families never got in the gate.
Family_with_children
10/10
Exceptional
21 Feb 2026
Diane
Great room, clean. Friendly staff. Breakfast was good. Great for Navy PIR Graduate families.
Family
10/10
Exceptional
19 Feb 2026
Matthew
The stay was absolutely wonderful. I did not try the breakfast nor the swimming pool or wait room. But I will again soon. Thank you very much. I love the bottom floor or first. Floor every time
10/10
Exceptional
17 Feb 2026
Sandra
The room was Good , my sheets were Wrinkled when I pulled the covers back , that kind of bothered me but I didn’t make an issue of it.Staff great, the man that does breakfast was Most Accommodating Professional snd Friendly. Desk Clerk when I checked in was very kind as well,
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Monica
It was VERY clean, and everyone was so friendly!
Leisure Family
10/10
Exceptional
14 Feb 2026
Jackie
Room was clean
10/10
Exceptional
07 Feb 2026
Katrina
Clean hotel , clean rooms great customer service! Great stay!
Business_and_leisure Family
6/10
Pleasant
06 Feb 2026
Mark
The bathroom shower having a sliding door with a huge window in it is the STUPIDEST thing I have ever seen! We were all blinded in the room when my husband took an early morning shower when everyone else was still asleep. Whoever thought that door was a good idea needs to stop designing! The room was a good size, we really liked having the 2 bathrooms with separate toilet and shower otherwise. The breakfast was good. I will never be staying here again though because of the dumb bathroom doors.
Friends_and_family Family
8/10
Excellent
06 Feb 2026
DINH
Cleaning and service staff friendly.
Leisure Family
10/10
Exceptional
04 Feb 2026
Michael
The staff was wonderful very understanding due to the weather really enjoy my state there
Business_and_leisure Self
10/10
Exceptional
02 Feb 2026
deanna
The rooms were spotless and would stay here again.
10/10
Exceptional
28 Jan 2026
Amanda
It was clean and perfect, would definitely go again
10/10
Exceptional
28 Jan 2026
JOSEPH
Yes
Business Self
10/10
Exceptional
27 Jan 2026
William
Yes
10/10
Exceptional
27 Jan 2026
Elina
Great location, poor breakfast.
10/10
Exceptional
25 Jan 2026
Amelia
The staff was friendly, breakfast was spot on every morning! I loved staying here my sailors graduation, the offered a shuttle to and from the graduation, loved my time here.
Leisure Self
6/10
Pleasant
19 Jan 2026
Gladies
Shower doors should open from the back
Leisure Family
10/10
Exceptional
12 Jan 2026
Amanda
Oh my gosh, we were so happy with our stay. There was plenty of space for us, staff was very accommodating, close to food and shopping. The breakfast was nice. It was a great stay.
4/10
Poor
10 Jan 2026
Jessica
Breakfast was delicious and the staff was friendly and informative. The room had a very strong mildew/mold smell and the shower knobs were calcified pretty bad.
Leisure Family
10/10
Exceptional
10 Jan 2026
Vivian
Great !
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Kery
Every one was excellent. Room clean Megan and Phylicia were superb.
8/10
Excellent
08 Jan 2026
Andres
Clean rooms and friendly staff. No roll in shower in the accessible room though.
Leisure
10/10
Exceptional
03 Jan 2026
D
No hot tub
10/10
Exceptional
18 Dec 2025
Rafael
Rooms are very clean and the staff is very friendly.
Definitely 100% recommended and also very close for Navy graduation.
Leisure Family_with_children
10/10
Exceptional
01 Dec 2025
Brittney
Great property very clean. We stayed here for a navy graduation, was very convenient location.
Business_and_leisure Family
8/10
Excellent
22 Nov 2025
Kimberly
Big rooms, comfortable bed.
Leisure Partner
8/10
Excellent
18 Nov 2025
Gwendolyn
Yes
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Darlene
We love this CLEAN BEAUTIFUL HOTEL!!!
10/10
Exceptional
12 Nov 2025
Patricia
Great Place
10/10
Exceptional
09 Nov 2025
Sunny
Good
Business_and_leisure Family
10/10
Exceptional
08 Nov 2025
Cheryl
Clean, nice rooms and good staff
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Matthew
A+
Leisure Friends
10/10
Exceptional
05 Nov 2025
Hideaki
The room was spacious, clean, and very comfortable. The hotel staff were all polite and provided excellent hospitality. Walmart is within walking distance, so the location is excellent. I came from California to stay at this hotel, and it was thanks to the hotel staff that my trip was unforgettable. I'm truly grateful to this hotel.
Business_and_leisure Family
8/10
Excellent
05 Nov 2025
Sagrario
Had a good experience, one thing that it needs to change is the AC is to loud and to much light in the Room grom the outside.
Leisure Family
10/10
Exceptional
03 Nov 2025
Melissa
yummy breakfast, nice staff :)
8/10
Excellent
30 Oct 2025
Steven
Everything was good. No problems at the hotel. The staff were all great.
Leisure Family
2/10
Poor
18 Oct 2025
Laura Isabel
It was really sad that we were stuck in a room with a leaking shower head that sprayed so much water that it flooded the bathroom floor. We told the hotel and they didn’t do anything but give us extra towels. They don’t care , it’s not fair to pay this much money to stay in a place you atleast can take a shower in a non flooded room. Shame on you.
10/10
Exceptional
16 Oct 2025
Lynfordene
Nice hotel
Leisure
10/10
Exceptional
03 Oct 2025
Tiffany
Great customer service
delicious breakfast
Leisure Friends
10/10
Exceptional
11 Sep 2025
Manilyn
We had a fantastic stay thank you
Business_and_leisure Family
10/10
Exceptional
02 Sep 2025
Kelsey
Staff was nice and also extremely welcoming to my 2 year old daughter. Beds were comfortable, room was spacious for us. Breakfast was pretty good
Business_and_leisure Family_with_children
10/10
Exceptional
01 Sep 2025
Stephanie
Wonderful accommodations, clean and comfortable. Close to six flags, 3 adults 2 children.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2025
Yuneisit
Very good hotel
Leisure Self
8/10
Excellent
25 Aug 2025
Louanne
The breakfast could have been better
Leisure Family
10/10
Exceptional
23 Aug 2025
EDWARD
Receptionist was suoee friendly. Quick check in, room very nice.
Partner
8/10
Excellent
22 Aug 2025
Christina

Breakfast could be better

The stay was okay There breakfast was cold and the juice machine was not juice it was just water and this was when they opened up first in the morning and they could have offer some more options items.The stay was okayed.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Ayva
Beautiful hotel! We flew to Chicago from Philly for my nephew's graduation from Navy bootcamp!!
We loved the hotel, and Walmart is close by so went and got some snacks for our rooms!
The breakfast was very delicious!
10/10
Exceptional
17 Aug 2025
Maria
The pool was chilly and small. There wasn’t a hot tub. But outside of that, the facility was excellent! Would definitely stay here again. I gave the area around the property a 3 for neutral…but only because I never feel safe going out alone in a strange town.
Leisure Family
6/10
Pleasant
17 Aug 2025
Ashley

Hotel is just ok

Hotel definitely needs a renovation. Peeling paint and rust in the bathrooms. Mold in the bathroom. Rust on the lamp by the door. The toliet in the room connected to our room made so much noise when flushed that it woke me up at 330 am. A huge thump then sloshing noises. And our neighbor used it every hour from 330 til probably 9am. Not their fault but couldn't sleep well. The front desk ladies were wonderful though.
Partner
10/10
Exceptional
17 Aug 2025
David
Very quiet. Sound proofing is excellent.
Leisure Family
10/10
Exceptional
16 Aug 2025
Scott
Friendly service. Shuttle to Navy graduation was great!
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Jami
Great place to stay!!
10/10
Exceptional
10 Aug 2025
Clyde
Casino
Business_and_leisure Family_with_children
10/10
Exceptional
07 Aug 2025
Tuan
The hotel staff was extremely helpful
10/10
Exceptional
05 Aug 2025
Jill

Great Stay!

We had a great stay at this hotel! It was so clean and the staff was super friendly. The breakfast was great and there was a staff member ensuring it eas well stocked. My daughter used the pool, which was very clean (just a bit chilly for her preference). We will definitely be back.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Jennifer
Great hotel close to naval base. Staff are friendly, room is sizeable and clean. Relaxing vibe, quiet.
8/10
Excellent
03 Aug 2025
William

Improve breakfast and it would be perfect

Hotel was great, breakfast service was lacking. Stocking items slow, never saw a fork the whole 30 minutes I was there, not great even for a hotel breakfast, easy stuff to fix, otherwise great.
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Bo Cun
Great
8/10
Excellent
23 Jul 2025
Jo Mabelle
Clean rooms and friendly staff. Suggestions to put safe in the rooms.
Leisure Family
8/10
Excellent
23 Jul 2025
Noel
Clean rooms and friendly housekeeping staff. Good experience upon check in.
Leisure Family
8/10
Excellent
21 Jul 2025
Lisa
The only thing I dis liked was how much noise I could hear in the hall way when I’m trying to sleep…. And how the extra blankets and pillow smelt when I took them out of the storage bag.
Leisure Family_with_children
8/10
Excellent
19 Jul 2025
Nannette
Breakfast could be better.
10/10
Exceptional
14 Jul 2025
Verified traveler

Clean, quiet and friendly

The place was clean all around, the service was really friendly and overall it was a nice stay. I would recommend updating their breakfast times (earlier start time for weekends) and adding either more food prep space or additional choices if possible.

Ultimately it was one of the better hotels we have stayed at in a couple years.
Friends_and_family Family
4/10
Poor
12 Jul 2025
kayla

Do better

The bed had crumbs in it
There was hair in the shower
There was hair pins in the bedding
Dirty sheets in the pull out couch
Food in the fridge from the last people
Friends_and_family Family

Location & surroundings

SpringHill Suites Chicago Waukegan/Gurnee
4101 Fountain Square Pl, Waukegan, United States

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SpringHill Suites Chicago Waukegan/Gurnee

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