Name: Super 8 by Wyndham Mundelein/Libertyville Area
Address: 1950 South Lake Street, Mundelein, 60060, US

2/10

Poor

30 Jul 2026

Abdul

The sink was literally broken I went to turn on the tap and the handle just came off. The ac would also tune off randomly in the middle of the night making it very inconvenient. I originally booked a room with 2 queen beds but after I checked in I found out that I was given a 1 queen bed room and when I talked to the staff he said to just find another place but I couldn’t find any. The floor was very sticky and the walls were sticky too. The sofa chair was very nasty and had a big stain on it. There was stains everywhere on the lamp shades and on the toilet seat too. It smelled very bad it smelled like cigarettes everywhere even though it’s supposed to be non smoking. There was people sitting in the parking lot almost half of the night and they were partying with music and talking very loudly which made it hard for us to sleep. Overall, I think this was a very bad place and it needs so many changes to make it worth the money.

8/10

Excellent

25 Jul 2026

Salvador

Great place

8/10

Excellent

06 Jul 2026

Marge

Room very clean. Some furniture is damaged/broken. Staff is very helpful.

Partner

2/10

Poor

15 Jun 2026

jon

The air conditioning in the room did not work. The toilet valve was not operational. The toilet would not fill up so you had to fill it up with the ice bucket to make it flush. The carpet was stained the tile in the floor was cracked mold on the ceiling and there were no bulbs, except the one in the lamps in the room try to get a new room was told they do not have any until 1130 at night. Also very questionable people hang around the hotel.

Self

4/10

Poor

13 Jun 2026

John

The breakfast was minimal. Cream machine didn’t work. TV was satellite only, but WiFi not strong enough to watch anything w/o interruption. Shower pressure was minimal.

Partner

2/10

Poor

10 Jun 2026

don

Had an issue which should have been easy to fix but they needed a manager who apparently is almost never there. Breakfast was almost nonexistent as juice broken no cream cheese for bagels no butter for waffles cereal was in Kellogg dispenser but loaded with generic brand. Nothing other than waffle bagels toast and cereal. Done going here it looks like.

Self

2/10

Poor

02 Jun 2026

Debora

Room needed an upgrade. All 3 lamp shades were damaged, toilet ran all night, tub dripped all the time. TV did not work and front desk worker said she did not know how to fix and we had to wait til 11pm for help. Asked for another room and she said she could not do that for us. Dresser handle broke and air conditioner frame broke. Front desk no where to help check out. Heard all other guests, walls very thin. I do have photos

Partner

6/10

Pleasant

09 Mar 2026

Laura

There was no staff at the front desk. Had to wait for check-in and no one ever showed up upon checkout so I had to throw the key card on their front desk and just left.

Breakfast was a joke.
Room was on the first floor and the window did not lock.

Furnishings in room are worn.

Do yourself a favor and pay $20 more and stay down the block at a different hotel.

Partner

10/10

Exceptional

29 Jan 2026

Lee

Rooms are spotless! The staff members are very friendly and accommodating.

10/10

Exceptional

28 Jan 2026

Agenor Kellanni

I will definitely stay there again

Leisure Self

2/10

Poor

28 Jan 2026

Kelly

They were very rude

Leisure Self

10/10

Exceptional

06 Jan 2026

Lee

Great staff & clean rooms!

6/10

Pleasant

15 Dec 2025

Timothy

Date property. As an Expedia user I was disappointed that I was assigned a room nearest the noisy front lobby. The room as cool and the heater was very noisy and did not work very well. This stay was much different from my one a couple of years ago.

Business Self

10/10

Exceptional

05 Dec 2025

Lee

Great staff, clean rooms!

2/10

Poor

21 Nov 2025

Oleksandr

That was nightmare. DO NOT RECOMMEND!!! Room outdated, smells, dirty carpet.

Business

8/10

Excellent

20 Nov 2025

Mark

Breakfast was limited.

Business

2/10

Poor

09 Nov 2025

Taian

We didn’t get to stay there it was dirty and had bed bugs

Friends_and_family Family

4/10

Poor

03 Nov 2025

DAVID

Incredibly limited continental breakfast. I have never had this subpar before at any Super 8. We didn't even bother with breakfast the 2nd morning and went to a restaurant 2 miles away.

Leisure Family

2/10

Poor

02 Nov 2025

Yogi

Twice these people called the police on me for existing this lady saw a wet black and mild tip I brought in from outside and accused me of smoking in the room, I'm confused I tell her you can see on the camera I smoked outside my whole stay she tells me I need to pay i tell her flat I'm not doing that cause I didn't smoke in the room. She then calls her manager or brother who knows and I leave, didn't go far cause I was waiting on a ride she then comes out and tell me I need to pay , I said no she went back in came back out and said I was trespassing and needed to leave I told her I am leavening she then calls the police then stopped my Uber from leaving tells me I need to stay in leave the Uber and walk all cause I'm sick of the games next thing I know her and two other guest are following me with their phone out I started recording them if you want the videos I have 3 this whole situation was pretty sickening I'm never spending my money there again

Business_and_leisure Partner

2/10

Poor

21 Oct 2025

Steven

Staff member at front desk chased a man out the door for bring a grub hub order in. Shortly after that, got into another argument with a guest about a ups delivery. Food sat out for hours. Front door was never closed, propped open. Smell was horrendous. Bugs all over my room. Tv didnt work. Stains in all of my bedding. Permanent residents everywhere. Smoking in front of door. Congregating around my truck. More than 10 people staying in 2 of the rooms across the hall from me. An absolute nightmare to stay at!

Business Self

6/10

Pleasant

09 Oct 2025

Kelli

Beds are worn and not comfortable

Leisure Self

4/10

Poor

07 Oct 2025

Jennifer

Truly disappointed. We arrived around 1 am after a long travel day and from the moment I opened the door to the room there was an odor. The room was dirty, stains on the furniture and curtains. The tub had mold and was dirty, the sink paint cracked and dirty and the place was just gross. My allergies immediately acted up, I was sniffling, sneezing, my skin and eyes itched terribly and I had to double up on my allergy meds and inhaler and use allergy eye drops constantly. We were there until morning when I found a different hotel. Still haven’t received an answer from Expedia or the hotel regarding a refund. Staff was friendly but that didn’t help the physical problems within the hotel. Terrible experience.

Leisure Family

10/10

Exceptional

06 Oct 2025

Armando

Nice and peaceful

Partner

8/10

Excellent

03 Oct 2025

Michael

Room was clean.

Leisure Family

10/10

Exceptional

03 Oct 2025

Barry

Excellent basic hotel room. Breakfast is a nice add-on but really for the price, you get a great basic hotel room with nice amenities.

Leisure Self

2/10

Poor

01 Oct 2025

Jitendra

I was shown three rooms: the first one had a very musty smell, the second one had ice covering the AC air intake area, the third one had powerful smell of room freshener to disguise the musty smell. The carpet in the hallway had stains. The elevator was out of order. The free breakfast was extremely minimalistic and did not feel fresh. The linen looked old and in need of replacement. This is not a property operated by Wyndham but by a licensee, and it is clear that Wyndham has not performed any proper inspections.

Leisure Self

4/10

Poor

30 Sep 2025

Mary Ann

I didn't eat there. When I got coffee, both creamers were empty, and the beverage service area was none too clean.

Self

10/10

Exceptional

27 Sep 2025

Maurice

Friendly

4/10

Poor

24 Sep 2025

parrish

I just needed a room for a week and it did the job. I did not expect anything extravagant so just to have a place to lay my head and a cool enough room with no Super benefits. This was adequate. What was amazing was that I had to dispute a second charge on the room That was more than the time that I had agreed to rent the room for. And now I am in dispute of what seems like an additional day. I don’t understand how these things happen, but the service is lackadaisical on that end.

Self

10/10

Exceptional

18 Sep 2025

Maurice

Nice

2/10

Poor

17 Sep 2025

Michael

Ouch

Showed up for late check got charged and then told room I reserved wasn’t available - said that wasn’t acceptable - clerk took 5 - got room agreed upon but the beds were sunk in and room quality was weepin. Usually don’t mind motel 8s but this one was kinda beat. At least my experience.

Business

2/10

Poor

03 Sep 2025

William

The hotel is a PADS homless shelter. People hanging around entrances smoking tobacco and pot. I had a trailer and car loaded with guitars , sport memorabilia and other valuable items I couldn't sleep because I was afraid it was going to get broken. Don't believe the website it makes a hotel look decent. As for breakfast it was non-existent if you could get in there you got cold cereal they have families living there with children going to school. I should have just went to another place but the wife didn't want me to lose the money I had paid to stay there it was non-refundable.

Partner

4/10

Poor

01 Sep 2025

Verified traveler

Visitors beware

we arrived at the hotel between 730 and 8:00 PM and took almost 10 minutes for someone to come to the front desk and help us after we repeatedly rang the bell. Elevator was broken forced us to take the stairs and person at front desk actually laughed when we asked for directions to the elevator room was OK at best bathroom was terribly dirty holes in the wall, large gaping hole around insect Kleenex box, toilet would not flush and was refilling with water about every 45 minutes to an hour. In general hotel looked very dirty and unkept. towels and bathroom that should’ve been freshly cleaned had dark hair strands embedded on the towel. also around 10 to 10:30 PM there seemed to be construction noise going on in the hallway or in an adjacent room.

Partner

4/10

Poor

28 Aug 2025

Kim

The front desk person was very nice and offered me another room since mine smelled terrible and was very noisy with people around. The second room was just as bad if not smelled worse. I ended up canceling my stay and going elsewhere.

Business Self

2/10

Poor

25 Aug 2025

Katherine

The room was dirty and smelled like mold. Told the front desk staff that’s it’s unsafe to stay there. He told me not to worry and that he would help us get a refund from Orbitz. Then he told Orbitz that they offered us a new room and inspected ours for cleanliness and determined it was fine. Dirty establishment and liars. Don’t stay here!

10/10

Exceptional

22 Aug 2025

Karen

Friendly staff

6/10

Pleasant

21 Aug 2025

Angela

Both rooms smelled horrible

Family

10/10

Exceptional

09 Aug 2025

Jorge

It is a great place

Business_and_leisure Partner

2/10

Poor

05 Aug 2025

Debra

Dirty elevator problems people live there noisy people I hallways water in building was being shut off so we couldn't shower to get ready no coffee machines in room u had to go down and up to get it and we have disability outside old gut screaming all hours a lot of people hanging around outside was just horrible id want my money back charge to much for nasty conditions and nothing was good about it couldn't sleep

Business_and_leisure Partner

6/10

Pleasant

26 Jul 2025

Daniella

It was ok only stayed one night due to my daughter playing in a tournament nearby. My only two complaints were the noise and sink and toilet to low .

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Dylan

it was quiet, we weren’t bothered and there’s tons of shops close by.

Leisure Friends

2/10

Poor

13 Jul 2025

Andriy

We were given a room with 2 beds I even paid for an upgrade

Leisure Partner

8/10

Excellent

06 Jul 2025

Dawn

The room was clean and comfortable for the price.
The only problem was outside. Guests stood and smoked within about 10 feet of the front entrance, clearly in violation of the posted sign forbidding smoking within 25 feet. The area was littered with cigarette butts, and we had to walk through a cloud of smoke to enter the lobby at one point.

Friends_and_family Family

2/10

Poor

04 Jul 2025

Robert

The room smelled so bad like mildew. Breakfast we had to skip because there was just a small space and not enough food, milk was warm. The whirlpool in the room was excellent which was the only good thing about the whole room! Never stay here again!

Leisure Partner

8/10

Excellent

17 Jun 2025

Verified traveler

Breakfast and Breakfast area needs items and help!

While the room was clean, the building was older and tired.They offered a variety of breakfast items, but when we asked for butter for our waffles we were told they don't ever have butter (don't carry it?). They had a kleenex box out in place of napkins! That was not helpful. They had a fancy creamer machine but there was nothing in it, and they had nothing to refill it with. The coffee was not good at all.

Friends_and_family Family

2/10

Poor

15 Jun 2025

Irfan

The rooms and corridors are very damp and smell bad

4/10

Poor

05 Jun 2025

Dale

Very dark environment. Noisy on my floor. I paid but did not stay after visiting, I drove back home.

Business Family

2/10

Poor

01 Jun 2025

Thomas

They charge for service animals — $25/night. I told them this was against ADA law, but they have no idea what that is or do they care.

Business_and_leisure Partner

4/10

Poor

09 Apr 2025

Shukhrat

👎

Business

2/10

Poor

30 Mar 2025

James

This property had black mold throughout the bathroom to the point my wife and I couldn't shower the last 2 days of our trip. The staff refused to change our room

Leisure Family

2/10

Poor

19 Mar 2025

Carlos

They changed me $150 for a deposit. Then when I confronted them about the charges they told me they removed them but actually charged me an additional $50. They suck

10/10

Exceptional

13 Mar 2025

Yousuf

Returned my lost item after it was lost for 2 days. Excellent, friendly staff

Business Self

10/10

Exceptional

16 Jan 2025

Martin

Staff is friendly and lots of nearby food options

Business_and_leisure

10/10

Exceptional

12 Jan 2025

Oscar

Overall great besides when the employees banged on my door when I just got out the shower, they kept banging n I said one sec, apparently someone nearby was smoking wasn’t my room.

8/10

Excellent

03 Jan 2025

Sandra

Jacuzzi room

Was a nice room. LOVED the jacuzzi! Was deep enough for 2 people. There was enough hot water to fill it too.

Partner

10/10

Exceptional

01 Jan 2025

Verified traveler

Good job you noble folk

Went as expected. I wished all motels shampooed their carpets more often. Helpful and friendly staff.

Self

10/10

Exceptional

30 Dec 2024

ADI

Very clean and Good propert

Business_and_leisure Family_with_children

10/10

Exceptional

05 Nov 2024

KARAN

It was really great experience staying in Super 8 Mundelein. Staff is very nice and polite check in was very easy and quick and the room which they gave me is so nice and clean can't complain about anything in the room. And it's very quite at night which I like the most.
Thank you super 8 it was a wonderful experience.

10/10

Exceptional

21 Oct 2024

Stephania

Good

Leisure Partner

10/10

Exceptional

19 Oct 2024

Oscar

Great place to stay and the private tub was fun to try

Leisure Self

10/10

Exceptional

18 Oct 2024

Kris Ann O

Very affordable

Leisure Family

2/10

Poor

14 Oct 2024

Melissa

Be aware bedbugs!

6/10

Pleasant

25 Sep 2024

mary ann

Nice television, comfy bed, strong, hot shower. Room smelled bad, lampshade, missing, toilet, slow to flush. It’s good though that they give vouchers to homeless people and feed them. And the breakfasts were great.

Leisure Self

4/10

Poor

09 Sep 2024

Jennifer

With in walking distance of stuff

Leisure Partner

10/10

Exceptional

05 Sep 2024

wei

good

Leisure Self

6/10

Pleasant

04 Sep 2024

Edwina

Every thing was okay.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Kristine

The staff was great and the room was good

Business Self

2/10

Poor

07 Aug 2024

Adam

Extremely loud patrons throughout the night 1-3am. Very run down, would not stay here again, spend $20 more per night for a far superior stay.

Business Self

2/10

Poor

05 Aug 2024

Merrie

My family did not end up staying at this hotel for our weekend trip. After check-in and I found that the room was too cluttered to use an air mattress for my special needs sister. I asked for a chair to be removed from the room to make space. Front desk and manager were extraordinarily unreasonable, to the extent that they ended up taking my key and would not allow my special needs sister to leave the room. The police had to be called, and I completed a report. A total nightmare destination. Not accommodating at all, especially for anyone with special needs. I strongly recommend staying somewhere else.

Leisure Family

2/10

Poor

30 Jul 2024

Donald

What dump!
Zero effort to clean and maintain the property.

Leisure Family

8/10

Excellent

28 Jul 2024

Justin

It wasn’t awful.

Leisure Self

10/10

Exceptional

24 Jul 2024

pascal

Nice place

2/10

Poor

17 Jun 2024

Suzanne

Property was old and dirty. I believe they may use part of it for low income housing as many residents seemed to live there full time. There were people hanging around the parking lot. My room was extremely noisy, it sounded like an elephant was running across the floor in the room above my room. Honestly, I would have turned around when I pulled up, but I didn't have a choice at that point.
I would definitely avoid this one. The room was nasty.

Business_and_leisure Self

4/10

Poor

09 Jun 2024

Alejandro

La atención de la señora en el check ing nos cobró más dinero del valor que reservamos en la página, adicional su atención con los clientes muy mala, no tiene empatía para atender y es bastante grosera.
Nos dejó muy tristes la mala atención, no recomendamos el hotel.

Leisure Family_with_children

4/10

Poor

02 Jun 2024

Debankur

The room smelt like dirty subway. Breakfast was horrible. Staff was not courteous.

Leisure Pet

2/10

Poor

20 May 2024

Juan

A ratchet smell was coming out of the heating unit and so asked to switch rooms. I was told it was normal and given a febreeze spray as a solution. I ended up leaving the facility.

4/10

Poor

15 Feb 2024

Keri

It was noisy and loud. People running all over.

Leisure Partner

8/10

Excellent

14 Dec 2023

Patrick J

It was ok for the price

Business_and_leisure Partner

4/10

Poor

08 Dec 2023

Alexis

It smelled horrible and it was dirty

6/10

Pleasant

14 Nov 2023

roy

it was close to dining options

Leisure Partner

2/10

Poor

05 Nov 2023

CAN

Terrible

4/10

Poor

25 Oct 2023

Michael

Spend your money elsewhere!

Very disappointed! Rooms were very old and needed a lot of work to bring them up to just par. Carpets were filthy. The phone in the room did not work, the internet disconnected us at least twice an hour - no exaggeration! And they routinely shut off all the lights on us at least twice a day - early morning and again in the evening. Not late, but evening, when people should be up and in the rooms. The TV would stay on, as would the microwave, but all of the lights and power would go out and our phones and computer would die. They said it was because the electrical was installed on a timer and they could have someone look at it. Don't look at it - fix it! Don't allow it to happen, but it did all 3 days and night...ridiculous! Walls and floors were paper thin and could easily hear everything adjoining and above. A LOT of weird characters hanging around outside all day and night to the point where we were afraid to leave our vehicle unattended. WE booked this because of the rating, but I have no idea how they had the rating they did. The staff was nice enough, but few spoke English so no matter what you said, or asked, they just smiled and said thank you. The bed was comfortable and the shower water pressure was good, but there was no sink space for placing anything. And the TV was a good size, but old and did not have a good picture. All in all, I do not recommend this place.

Partner

4/10

Poor

16 Oct 2023

Diane Louise

It should be mandatory for hotels housing people on a semi-permanent basis to divulge that, it made for an unpleasant experience. The police were there every day sometimes multiple times a day. You could not get near the breakfast buffet, they were often out of items.

8/10

Excellent

08 Oct 2023

Denise S

The nanagement was great and helpful

Leisure Family

6/10

Pleasant

03 Oct 2023

Geoffrey

Don’t stay here!

Don’t stay here. Floors so dirty your feet will turn black within minutes. Socks are ruined. My daughter crawled on the carpet before we noticed & had dirty black hands & knees. Booked a pet friendly room, didn’t get asked about my dogs & upon checkout get told I’ll have pet fees for a non pet friendly room. Didn’t they see that I booked that room & be sure to ask? Or stopped me when they saw us coming & going through the front door or on cameras? I truly don’t think I should have been charged for the pet fees since it wasn’t our fault. When we told her about the condition of the floor she said we didn’t complain last night so it’s our fault but all they’d do is move us to another dirty room. I didn’t want to repack up my kids for that. Just feel like I paid way way too much for what we got.

Friends_and_family Family

10/10

Exceptional

29 Sep 2023

Lorne

Staff was very friendly, room was clean... breakfast not good

Leisure Family

2/10

Poor

25 Sep 2023

Valery

Don’t waste your time

I did not stay here . Upon arrival red flags everywhere, people hanging around in parking lot, very unkept person walk directly into hotel and upstairs. Went to check out room upon opening Door fouls odor, nasty carpet and smelly room . cancelled this hotel all together

2/10

Poor

23 Sep 2023

shawn

Incredibly dirty with stains all over the floors. Foul smelling and musty on the second floor! The breakfast was next to none and gone before 730. Not to friendly at check in and overall a terrible stay!

Leisure Family

10/10

Exceptional

18 Sep 2023

Diana

Clean room. Friendly staff.

Self

10/10

Exceptional

17 Sep 2023

Jeremy

It was great

Business_and_leisure Family_with_children

10/10

Exceptional

11 Sep 2023

CATHLEEN A

Next to our concert

Leisure Family

2/10

Poor

11 Sep 2023

Connie

I never write a review but felt the need to for this one. A nightmare that ended up costing. There are reasons their price is low.

2/10

Poor

09 Sep 2023

Jessica

Room was dirty

Business_and_leisure Family

4/10

Poor

07 Sep 2023

Travis

Dirty

The floors were absolutely disgusting in both rooms that we booked. Socks turned black and we did not dare walking barefoot. One bed was obviously not clean and the sheets had something on them as well as a very noticeable hair between the fitted sheet and top sheets. We got back to our room very late after a concert and there was nobody at the front desk to help us so we didn’t even bother waiting around. They also do not have cribs or pack’n’plays even though both hotels.com and their own website says that they do. One room smelled incredibly musty and almost like mold, the other room was hot and humid even with the a/c fan kicked on. I absolutely wouldn’t book here again.

Friends_and_family Family

4/10

Poor

06 Sep 2023

Terence

Not a pleasant stay. :-(

Looking at the pictures on the website compared to the actual place is like night and day. The lady who greeted us could be warmer and just being at the reception area, my family did not like the place immediately. I asked for a cancellation but she said no. Ok, so we decided to stay, upon reaching our room, there was this smell so we ran the ac until at least it was tolerable. As we tried to get comfortable, the suite we were in felt like we went into a time warp. The furnishings, carpet and linens were old! My family just sucked it up basically and tried to ride it out and when morning came, we couldn't wait to leave. How much they charged for the place compared to what we received was totally not worth it. The place was dirty and my son found bugs. This place is in the extremely low side and totally would not recomment staying here and even staying at any Super 8 places. In fact I should ask for a refund and felt rob for the amount of money we paid. Totally not acceptable. Sad.

Friends_and_family Family

2/10

Poor

16 Aug 2023

Dennis

Worst stay. Rented a king suite. 5 outlets in room didn’t work. It was on the third floor. Next morning e woke up and elevator was out. My husband is handicapped. Asked when it would be fixed. They had no idea. Told them my husband couldn’t do stairs. They said they could move us to first floor but room was smaller. We reluctantly agreed. They moved us to a handicap room with a double bed. Very uncomfortable. Woke up next morning to the fire alarm going off. Had to evacuate. Went to check out and asked if they were going to comp us for the difference in room size. They told us no. Paid for a king suit for three days. Ended up in handicap with double bed for two of those days. Management is horrible. Will never stay there again.

Leisure Partner

10/10

Exceptional

12 Aug 2023

Muibat

I like their customers service. Also breakfast that was included.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2023

AVIA

The staff at this location, was very nice and accommodating, although it is not the nicest and most modern, I would stay for a short stay again beds were comfortable.

Business Partner

10/10

Exceptional

21 Jul 2023

Eric

Painting trip

Was very nice and clean shower leaked but overall very nice

Business

10/10

Exceptional

19 Jul 2023

Jennifer