Name: Holiday Inn Chicago North-Evanston
Address: 1501 Sherman Ave, Evanston, 60201, US

8/10

Excellent

03 Aug 2026

Tom

The room had an odor. Breakfast was good. Front desk was helping. Air conditioning was adjustable so that was good.

8/10

Excellent

03 Aug 2026

July

It seemed very overpriced for what it was. Over $400 for one night.

10/10

Exceptional

03 Aug 2026

Aliscyn

Great place and great staff would definitely stay there again! Helped us with questions and things we needed throughout our stay!

10/10

Exceptional

03 Aug 2026

Roger

good location with in walking distance to downtown attractions

8/10

Excellent

02 Aug 2026

Joshua

Rooms were clean and inviting. No issues with parking. Neighborhood felt safe. Walking distance to most local spots. Dempster train stop is close by. Very cool old neighborhood towards the lake if you like to walk. We will definitely look to stay there again on next trip to Chicago.

6/10

Pleasant

02 Aug 2026

Sunny

The curtains were torn and the safe would not lock and the shampoo and such in bathroom was out and only one set of towels so not as elegant as the pictures showed and from doors are all stairs not easy to get into and staff was not friendly or asked a question they ignored me so not going to stay there again

10/10

Exceptional

01 Aug 2026

Pedro Juan

Customer service, room good

10/10

Exceptional

31 Jul 2026

Shauna

Fantastic desk staff and great location. Some issues with peeling wallpaper and fogged windows in our room. I really wish the hotel still had a functional pool.

8/10

Excellent

31 Jul 2026

Chris

Good alternative to staying downtown. Beautiful lakefront suburb area. Close to the train station.

10/10

Exceptional

31 Jul 2026

Byron

Everything was great thank you

10/10

Exceptional

30 Jul 2026

Bosit

Awesome!

4/10

Poor

30 Jul 2026

Lindsay

This place is in a great location, but it's a total dump.

8/10

Excellent

28 Jul 2026

ALFREDO

Very close to the Northwestern University

2/10

Poor

28 Jul 2026

Srihari

Floor was wet entire time with rain water coming in from windows.

6/10

Pleasant

28 Jul 2026

Courtney and Michael

The hallway we stayed was so loude kids running doors slamming all through the night on Friday and Sat. Through 2 am. We checked in on Thur and did not have the same experience. I booked my stay for 3 people and paid for breakfast but was charged for my son on only day he stayed.

10/10

Exceptional

26 Jul 2026

Forbert

Great location and fantastic staff.

2/10

Poor

25 Jul 2026

Terence

I arrived to the room to find none of the electrical outlets working and a puddle in the bathroom. The phone would not ring the front desk when I tried calling out. I went down to report it and explain I needed a working outlet for my medical device, they said they would have someone fix it while I was out at my event. When I returned back neither issue was resolved.

8/10

Excellent

23 Jul 2026

Olivia Britania

I stayed for two nights, but they didn't clean my room after the first night.

4/10

Poor

23 Jul 2026

David

Worst cup of coffee I’ve ever had in my lifetime.

4/10

Poor

22 Jul 2026

Parham

Too much noise between the rooms. Very thin walls. Our neighbors were loud till 2:00 AM. I asked the front desk to speak to them. If it happened, it never fixed the issue.

10/10

Exceptional

22 Jul 2026

Karen

No pool

Family

6/10

Pleasant

21 Jul 2026

Parisa

The hotel was overall fairly clean. There were a lot of little annoyances. Every channel on the tv in my room was pixelated. The hotel called a technician up. He was very friendly and replaced the cable cord. It didn't work and he said there's nothing else they can do about it. The ottoman in my room was stained. When I mentioned it at the front desk, I was told, it's clean but it may still look like it's not. The drapes in my room were off kilter, the bathroom sink faucet was loose, wallpaper in the bathroom was peeling off, no fan in the bathroom. Carpeting in the breakfast eating area was torn in several places. The breakfast was ok, but not what it was hyped up to be. They seemed to be short-staffed and I had a very uncomfortable and inappropriate interaction with one of the employees in the elevator. However, my room was clean, ample space, comfortable bed, fairly quiet and a great view from the 12th floor!

Self

8/10

Excellent

21 Jul 2026

Jennifer

I have stayed in this property many times because of the location and the very attentive staff, but the property needs some work, it is outdated. Ice machines in many floors are out of order, Pool is never available, it has been closed for years now. Old carpets, weird smells in hallways.

Partner

8/10

Excellent

21 Jul 2026

Chrissy

Overall a good hotel at that price point & I’d absolutely stay there again. It’s in a great neighborhood that’s very walkable with lots of restaurants & shops. Very clean & the staff is great.

Things to know before you book:
It’s a decent size hotel & there are only 2 elevators (I believe) for the whole hotel so you may wait a hot second for an elevator. You do have to scan your room key to use the elevator which is a great safety feature.

The pool is not operational.

The fitness center is very basic & kinda small. The one treadmill was out of service during my stay.

There’s no exhaust fan in the bathroom.

Family

10/10

Exceptional

21 Jul 2026

Hsin Ying

Staffs are very friendly and helpful

Partner

8/10

Excellent

20 Jul 2026

Diane

The hotel was more than adequate for our needs. The area had plenty of restaurants and shops. Unfortunately the breakfast wasn’t worth the price but after the first day we found better places to eat. Parking price was reasonable for the area but getting in and out of the garage was a little scary. We would have appreciated the pool being open given its summer or at least been notified it wouldn’t be.

Partner

2/10

Poor

20 Jul 2026

Pedro

Staff not helpful at all

Family_with_children

8/10

Excellent

20 Jul 2026

Lexi

We had a really great stay here! Clean room, easy parking, and conveniently located near two red line stops which made getting to Wrigley a breeze! The staff was great! My only complaint would be that the elevator was a little clunky and could probably use an upgrade but other than that everything was great! Would definitely stay again.

Partner

10/10

Exceptional

20 Jul 2026

Stacey

Excellent stay! Staff were helpful and welcoming !

Family

10/10

Exceptional

19 Jul 2026

Roselyn

View was beautiful, room

8/10

Excellent

19 Jul 2026

aldo jesus

I dont like the staff specially the front desk those black are very rude and asking about my dog my dog is a service animal but they dont understand my dog is a service dog not a pet

Partner

10/10

Exceptional

18 Jul 2026

Jason

Excellent Breakfeast
Thanks

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

James

Good stay, great breakfast.

Self

10/10

Exceptional

18 Jul 2026

Carrie

The hotel was very clean and staff was very nice and helpful.

Family

4/10

Poor

18 Jul 2026

Linda

Convenient location

Family

10/10

Exceptional

18 Jul 2026

Shayla

Friendly staff! The front desk lady was helpful and knowledgeable!

I really liked the buffet breakfast. Only $ 10.00 a person. Lots of selections.
Thank you!

Partner

8/10

Excellent

16 Jul 2026

Ashley

Great location walked to Clark Street Beach and Martin Stadium for a PLL game. Watched some World Cup a block away from hotel, and finished up the evening with a 6 minute walk to SPACE to see a show. Tip- Sherman parking plaza a great value and a 5 minute walk to the hotel.

Friends

6/10

Pleasant

16 Jul 2026

Lindsay

Room was super humid and misty even with ac on super low temp. At first glance it looks ok, but the rooms are in need of repainting, updating, and a really good deep cleaning. The staff was amazing!
Beds were terrible. Seemed reallllly old.

Partner

6/10

Pleasant

16 Jul 2026

Audrey

Extra charges annoying. Seemed like a nice spot that hadn’t been kept up. Nice staff!

10/10

Exceptional

14 Jul 2026

Joanne

We loved it! Everyone was very kind and in a great location!

8/10

Excellent

14 Jul 2026

Sheila

Great location. Quiet. Could smell slight odor of cigarettes when we first entered room though it was clean. Parking was relatively inexpensive. We did not have breakfast, which cost extra.

Family

8/10

Excellent

14 Jul 2026

beatrice

Pros: super clean and comfy, close to Chicago-Evanston El Station, walkable, beautiful town with lots of amenities. Cons: Noisy; parking garage was challenging to navigate; staircase after second floor needed TLC. I recommend skipping the hotel breakfast (extra price—inexpensive but nothing to rave about). There are plenty of delicious restaurants nearby.

Partner

10/10

Exceptional

14 Jul 2026

Melodie

as advertised and staff were extremely nice and helpful. would return.

Friends

10/10

Exceptional

13 Jul 2026

David

Clea room great location. Easy parking

Self

10/10

Exceptional

13 Jul 2026

Gabrielle

Hot buffet breakfast excellent. Worth the cost.
Parking seems expensive for hotel guests. No break from non-guest costs.
Room and bathroom.very clean.
Staff responsive and helpful.

Partner

10/10

Exceptional

13 Jul 2026

Kevin

Room was very clean and breakfast was good.

Partner

8/10

Excellent

12 Jul 2026

Molly

The hotel itself is nice and the staff are extremely friendly and helpful. However, the pool and hot tub are unusable. They do charge $18/ night for parking and the breakfast for $10/person is the same free breakfast at Holiday Inn Express even though the claim it isn’t powdered eggs…it is powdered eggs and subpar at best if the food is warm.

Family_with_children

8/10

Excellent

12 Jul 2026

Ashley

Very convenient location within walking distance to Martin Stadium at Northwestern, Clark Street Beach and Space music venue. There were also many great walkable options for restaurants and bars.
TIP- park at the Sherman plaza self park for the cheapest parking option which is only a 6 minute walk to the hotel.

Friends

8/10

Excellent

12 Jul 2026

Leolin

It’s a great location. Quiet and close to downtown and public transportation. The room are a bit old and could use and update but I would stay again.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Gavin

There was a roach or something in my bathroom that’s my only complaint also rooftop pool was just shut down and nothing was even happening to it.

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Wyatt

Ok spot, good for a night. Close and walkable to food and drink.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Gabrielle

Breakfast was good. However, pool was not working.

Family_with_children

4/10

Poor

11 Jul 2026

Adam

Hotel is somewhat tired and run down.

Rooms were very dated, extremely dark and muggy in the hallways.

Breakfast was good value, $10 per guest seems fair based off the selection of food.

Parking is also a plus, $10 per night for guests.

Not a destination for more than a night.

Partner

10/10

Exceptional

11 Jul 2026

James

The hotel was clean and the beds are comfortable. There's lots of food and places to go near the hotel.

Partner

10/10

Exceptional

10 Jul 2026

Kyler

Easy to get to. Clean. Nicely furnished. Breakfast was inexpensive and good. Parking is extra and kind of cramped.

Self

10/10

Exceptional

08 Jul 2026

ALEXIS

I ALWAYS stay at this hotel when I'm in Evanston.

Though I'm accustomed to the trains passing through, my partner (doesn't always travel to this hotel with me) noted that he was disturbed by the noise. I appreciate that public transit is so easily accessible. Everything is in walking distance and Evanston is pleasantly walkable. The buffet breakfast is affordable and tasty.
You really can't go wrong with this hotel.

Partner

10/10

Exceptional

07 Jul 2026

Justin

Clean room, great location, awesome staff

Self

10/10

Exceptional

07 Jul 2026

Sheelah

This is the fourth time I've been to this hotel and am always happy with my stay. The breakfast is delicious and I enjoy visiting your hotel.

Family

10/10

Exceptional

07 Jul 2026

jatin

Cd

10/10

Exceptional

06 Jul 2026

ROBERT M

Great location

Partner

10/10

Exceptional

05 Jul 2026

John

Nice

Partner

10/10

Exceptional

04 Jul 2026

Peggy

I booked this hotel room for my mom and her husband, and they absolutely loved it! The staff was very accommodating and kind. The food incredible. Location within Evanston fantastic. Highly recommend thank you for treating my mom and her husband so well.

10/10

Exceptional

03 Jul 2026

Xiuquan

Room is clean and friendly staff. Location is perfect for visit Northwestern University. Be aware of paid breakfast and parking.

Family_with_children

6/10

Pleasant

03 Jul 2026

Heather

The hotel is a bit out dated but priced well. The outdoor pool is closed and there is no longer a bar

10/10

Exceptional

03 Jul 2026

Kyler

I have stayed here 3 times now. Everything is great except the parking deck. It is very tight and if there is a thunderstorm it floods. When I say flood I mean water rushing down the stairs like a waterfall and flooding I’m sections of the deck. Just FYI if you are parking. I would definitely stay here again.

Self

10/10

Exceptional

03 Jul 2026

Ken

Very nice property in an excellent part of Evanston. Delightful walk to the lake. Easy access to shopping, restaurants and a brewery.

Partner

2/10

Poor

03 Jul 2026

charles

Didn't represent Holiday Inn standard. Appreciated the staff.

2/10

Poor

03 Jul 2026

Charles

The first room assigned, the sir condition didn't work rooms were switched, in that room the refridgerator didn't work. The parking is cumbersome and dangerous, I am an IHC member but kin of the perks were extended. The staff was accomodating. The elevators smelled of marijuana.

Partner

10/10

Exceptional

02 Jul 2026

Gabrielle

Clean, relaxing and comfortable.

Thank you

Self

10/10

Exceptional

30 Jun 2026

KAI

Clean

Family_with_children

8/10

Excellent

30 Jun 2026

donald

Okay. Good for price. Clean rooms

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Mike

Great location, great staff, cozy room, great bed

Partner

6/10

Pleasant

30 Jun 2026

TYRONE

I rated just okay for the staff bc the one gentleman who was there 6/26 until 3pm was so bad I almost switched my reservation, topped off with “my shift ended” but he was at the desk?! But the other staff was amazing so I also factored that in to a 3/5 or it would have been lower. Maybe he was just having a bad day or something.

Self

8/10

Excellent

29 Jun 2026

Brock

The staff upon check in was friendly and attentive. The parking garage, while it does exist, is in a rough condition and does not have any walk ways other than the entrance to the hotel. My room was on one of the upper floors and it was clean. However, the window has a gap between the two window panes that makes the noise from the wind at night loud enough that you need ear plugs or headphones to block it out. There is also a restaurant listed as being in this hotel but it is no longer in operation. If you are staying in Evanston to be in Evanston, it does have a nice central location with everything being walkable from right out of the front door. With some renovations around the property it could be really nice. As for now its just a decent place to stay for the price.

Self

8/10

Excellent

27 Jun 2026

Kari

Everyone at the hotel, especially the front desk, were was very helpful & friendly. The housekeepers said Good Morning’ in the hallways. My first time in Chicago & I would stay here again.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Christina

The staff were helpful.

10/10

Exceptional

27 Jun 2026

Barbara

No amenities included.

Partner

10/10

Exceptional

26 Jun 2026

Mohammed Hassan M

Friendly stuff and quiet place

8/10

Excellent

26 Jun 2026

Tyson

Great place to stay while visiting Chicago. Staff was very friendly and helpful. Location is great and just a quick walk to the L and the town of Evanston is very walkable. Never felt nervous or unsafe, felt like a college town. We opted to include breakfast which was nice and they had very good bacon. This hotel was older and a bit dated but our room was clean. If we are in the Chicago area again, would definitely look at staying here again.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

ERICA

Excellent location for us. Staff was very nice and maid service excellent. Breakfast buffet ($10) was pedestrian but there are several great bakery/cafes within a couple blocks. Bed was slight saggy but comfortable. Good shower. Parking next door was pricey but for no discernible reason, we were charged half the normal rate .

6/10

Pleasant

24 Jun 2026

Ada

Original room bathroom was not clean, hair balls left on shower wall and soap. Hair on floor as well. So obvious not cleaned well.

Room was changed and got put in room that shared a wall with elevator shaft. Heard dings and noise continually from 5am.

Lobby was good and breakfast was very good for $10. Parking good and priced well.

Friends

8/10

Excellent

22 Jun 2026

Vincent

We had a very nice stay in Evanston, IL. Beautiful surrounding area with lots of small owned businesses and national chains.
The entrance to hotel and parking are a bit difficult to maneuver. Same entrance and exit to garage parking and built with a steep entrance. Accessing parking garage with luggage carts is also difficult and can only be done from 1 level.
Staff was friendly and professional throughout stay.

Partner

10/10

Exceptional

21 Jun 2026

Mark

We stay here almost every year and our experience is always good. The staff is friendly and helpful. The room is clean. There really are no amenities, but the neighborhood is walkable and has lots of restaurants and pubs. I highly recommend it.

Partner

10/10

Exceptional

21 Jun 2026

Cari

A great stay and loves the quietness of Evanston , away from the chaos of the city !

Partner

10/10

Exceptional

18 Jun 2026

Angela

Clean room. Secure area with many restaurants within walking distance.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Hal C

The breakfast is good and healthy

10/10

Exceptional

16 Jun 2026

Alpa

Stayed for one night
Pleasant atmosphere.
Good service from staff.
I would stay here again.
Property is a little dated and could use some upgrades.

2/10

Poor

16 Jun 2026

michael

proximity to Graduation

Partner

4/10

Poor

15 Jun 2026

marla

There was no hot water Monday morning and no sense of urgency to repair. I was told the engineer doesn’t come in until 7am. Unfortunately my uber pick up was 7:05, so my family was unable to shower. Unacceptable

10/10

Exceptional

14 Jun 2026

Josue

Good location, clean and quiet...

Partner

10/10

Exceptional

14 Jun 2026

F Richard

The staff is very helpful and pleasant. Most importantly, the managers addressed issues, if and when they came up, promptly and effectively.
The breakfast is a nice feature: good choices and good price.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Alec

The room was nice the ac works really well and can't complain.

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Linda

The breakfast was impressive. Close to restaurants and metra

Partner

4/10

Poor

12 Jun 2026

Maryam

Dining environment was dirty, plates and silver work were extremely dirty and disgusting. Our room looked super old and not so delightful.

Partner

8/10

Excellent

11 Jun 2026

Hailiang

Carpets in the elevator were dirty. The air in the hallway and room has some stingy smell. The bathroom had no air exhaust and was very smelly. The bed was comfortable and the lighting in the room was pleasant.

Family

10/10

Exceptional

10 Jun 2026

Gavin

Near all my favorite spots great hotel

Partner

10/10

Exceptional

10 Jun 2026

Amanda

Convenient, and close to nice restaurants.

10/10

Exceptional

08 Jun 2026

Jose Luis

Great

8/10

Excellent

05 Jun 2026

Karen

Cloth napkins and utensils for later breakfast diners would be nice. Keeping water container in lobby better filled throughout the day would be appreciated. Overall, good stay and good location. Bed and pillows were great!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Nellie

100% satisfied. I was a little worried from some of the reviews, but very happy I stayed here. Staff, location to both el station and downtown Evanston, we had a great view of the city and great price.

Family