Baymont By Wyndham Addison

United States , Chicago - IL
Addison, 600 E Lake St
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Laura

The room was clean and nice! The front desk worker was very friendly.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Jeffrey

The “all you can eat breakfast “was very disappointing unless you like oatmeal and hard boiled eggs. The coffee bar along with everything else was the bare minimum. They didn’t even have fake scrambled eggs just hard boiled eggs. My room had no microwave or refrigerator. As far as cleanliness goes again, they must’ve dated the bare minimum to consider it to be cleaned from the last people. I probably left the room cleaner than when I got there. The second day I called the front desk to have housekeeping do turn out Service (what housekeeping does for new guests before they get their room key) and I asked them to just vacuum the floors and change out/replace the towels, Kleenex,Tp, etc.. while I was away at work and when I got back at 3am nothing was done. They never even came in my room, but they were there right at 11am when it came to check out time to get me out of there. I would not recommend this hotel unless they come down on their price or get their act together.

Self

4/10

Poor

04 Mar 2026

Amandeep

Staff are great, broken shower in my room, breakfast was not very good. They need better coffee.

Self

8/10

Excellent

01 Mar 2026

reginaldo

n/a

8/10

Excellent

18 Feb 2026

Mohamad

Good

10/10

Exceptional

17 Feb 2026

DeAnthony

Great staff nice room

10/10

Exceptional

16 Feb 2026

Beatriz

2/10

Poor

15 Feb 2026

Jorge L

Need restauration

6/10

Pleasant

08 Feb 2026

Alea

Granted it was a cold front in Addison but elevator was not functioning (3rd floor room with my wife recovering from a surgery) and no cable tv or WiFi for 2 out of the 3 days we stayed.

10/10

Exceptional

28 Jan 2026

Fernando

La habitación siempre permanecio limpia incluyendo el baño con suficiente toallas , y estaban pendientes cada dia de realizar limpieza

Leisure

8/10

Excellent

23 Jan 2026

Brandi

Staff were nice.

Business Self

2/10

Poor

23 Jan 2026

Jason

The place is horrible!

2/10

Poor

20 Jan 2026

Vincent Scanio

1st room toilet didnt flush, no refrig, micro. 2nd room had no heat, called for extra blankets, they said they'd check and get back to us,no response. We slept in jeans, jackets and hats. Could not shower as room too cold to undress. Breakfast rather old foods, and cold. Young adults partying, running, screaming in halls. Scarey adventure. Mgmt didn't speak clear English, looked confused when asked them questions

Leisure Partner

10/10

Exceptional

16 Jan 2026

Griselda

Yes

Friends_and_family Family

8/10

Excellent

12 Jan 2026

ramiro

6/10

Pleasant

15 Dec 2025

Tanvir

Cleanliness was great, hopefully there would be more improvements on the continental breakfast options. Staff were friendly and answered all questions. However, regarding the $100 deposit, it would have been nice if this was mentioned on the hotel booking site like expedia.

Leisure Family

10/10

Exceptional

09 Dec 2025

Devonne

Spotless

6/10

Pleasant

01 Dec 2025

Chris

The breakfast wasn't the greatestThe guy behind the desk told me there was plenty of truck parking.And when I got there.My truck and trailer was stuck for a whole day couldn't get it out because they had too many cars in the parking lot

Business Self

10/10

Exceptional

09 Nov 2025

Charlene

Would stay again

Leisure

6/10

Pleasant

24 Oct 2025

Lawrence

The front desk staff were very nice & helpful. They should be paid more. The property is old and worn. The outside doors do not lock -- anyone could walk in and up the stairs. Room was clean. Main reason to stay here is to park and leave your car while you uber to O'Hare. It's much cheaper to leave a car long term using Spot Hero than it is to park anywhere else near the airport.

Leisure Partner

2/10

Poor

19 Oct 2025

Latifah

They was rude and rush me to check in so I didn’t even stay

Business

4/10

Poor

16 Oct 2025

Shahid

It was ok place. Thought would be better owned by highly renowned company. Every thing about the hotel was low standard

Leisure Family_with_children

6/10

Pleasant

13 Oct 2025

Hope

Sheets and blankets were dirty; garbage under the bed. Will say that then we asked for new sheets they were very quick about it. The building is old and looks like they are trying to do some renovations.

2/10

Poor

12 Oct 2025

Jeff

Terrible experience. Room was outdated. No mini fridge. Bathroom vent didn’t work and who knows what the black stuff that was in it is. Poor spackled drywall repairs. No hook for your towel. Very poor amenities. Breakfast was very poor.Toast cold coffee only cold English muffins toast cereal head boiled eggs and about that. DO NOT recommend this place.

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Rick

It was in a good location

Leisure Self

10/10

Exceptional

12 Sep 2025

Cory

We liked how clean our room was and the readiness of breakfast

Leisure Partner

2/10

Poor

08 Sep 2025

Senad

This place is horrible. It doesn’t deserve even what one star

Business Family

4/10

Poor

07 Sep 2025

Shelly

Room was ok, outside hotel not safe with lots of loitering in front of hotel

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

Jennifer

Not great!

The hotel is old and outdated. Room was ok, i guess when i booked the room, didn't realize I booked without a fridge and microwave... never knew that was a thing.. hopefullno one has meds or anything they need kept in there.. if i wanted to get a room with a fridge, its more money.. phone didnt work, therefore no wakeup call.. wont ever stay there again

Partner

6/10

Pleasant

03 Sep 2025

Andrew

An older property, but cozy enough.

Leisure Self

2/10

Poor

02 Sep 2025

Sierra

I did not like anything about this property it looked nothing like the pictures it was dirty, it was crackheads some standing outside of hotel very unsafe

8/10

Excellent

02 Sep 2025

Damian

The room was clean bed extra comfortable only thing we thought was strange was the rooms had to microwave or refrigerators in the room

Leisure Partner

10/10

Exceptional

29 Aug 2025

Rosaura

Great!

Family

2/10

Poor

21 Aug 2025

Larry

Unworthy to stay base on cost

2/10

Poor

13 Aug 2025

Verified traveler

Justice for all

There were ants, flies and other pest in my room. The internet service was terrible. I had to leave my room to go to the lobby to get internet. The front desk asked for $100 upon checkin and I never received it at checked out. I checked out early due to my experienced and never got my refund. I am seeking legal action because they stole my Deposit, I was treated like an animal when I made complaints and I have evidence to support my claims. I contacted hotels.com to get a refund they referred me to the hotel property manager, when I asked the front desk to speak with the property manager they gave me many stories as to why I can’t have a meeting with him. Well hopefully my lawyer will help me resolve this issue. Worst experience ever!

Friends_and_family Family

2/10

Poor

04 Aug 2025

Erin

For a Baymont, this hotel was awful - absolutely awful. The parking lot, lobby, hallways, rooms - dirty, smelled - it was disgusting and a shocking experience to subject my kids to. No security to access the workout facility (which was a pathetic excuse for a workout facility...) No towels, water, wipes, etc. So dirty. I've stayed in a number of Baymont's and saying this one was a disappointment is a tremendous understatement! Wyndham should be embarrassed to have their name on this property.

Leisure Family

8/10

Excellent

03 Aug 2025

I would like to see more hand soap options

8/10

Excellent

03 Aug 2025

Vidal

Like the room decor and of course the comfortable bed

Leisure Self

2/10

Poor

30 Jul 2025

Jaime

Room was not ready till 5:15.
No refrigerator.
No body wash available.

6/10

Pleasant

28 Jul 2025

Lisa

Room was clean but hotel had trash in parking lot and elevator was broken and breakfast was very limited selection and no pool was ok to stay one or two nights

Leisure Family_with_children

2/10

Poor

27 Jul 2025

Melanie

This place is so sketchy! I called from outside in my car just didn’t feel safe going in. Ask to cancel my reservation. They said no and hung up. Overall jsut driving up into the parking lot is sooooo scary. Place looks like it’s falling part. I did not stay, did not check in. They still charged. But save your money guys it’s scary.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Daniel

Good location to highway and to central Addison

Leisure Self

2/10

Poor

23 Jul 2025

Haydeé

Smell really bad and look horrible

4/10

Poor

19 Jul 2025

Adrean

The service was ok. Several upgrades need to be done. Parking lot needs redone. Inside is old and outdated. The a/c in the room was leaking water on the floor. Tv was blurry and picture was faded

Leisure Family_with_children

2/10

Poor

18 Jul 2025

Casey

Staff very unhelpful and rude. Had a problem with my reservation and called and was hung up on multiple times. Bed was dirty, overall very unclean. Do not stay here.

Leisure Partner

6/10

Pleasant

15 Jul 2025

John

Upcharged for a refrigerator

4/10

Poor

14 Jul 2025

Sandra

The room appeared clean, until I felt something under the fitted sheet and found a vape that was left there. and we also found a pair of socks on the floor. There was no microwave or coffee pot. The breakfast was fine, but on Sunday apparently there was one person manning the desk and restocking the buffet so quite a few items were out for a while, and the coffee was lukewarm. The hallways smelled like weed, and there were clearly many many truck drivers or something there. It appeared that they contracted with trucking companies for their drivers to stay there. Also, 290 is right next to the parking lot, so when the air/heat kicks off you definitely hear it.

Leisure Family

6/10

Pleasant

12 Jul 2025

Chanel

Rooms are very comfortable. Breakfast could’ve been better.

Leisure Family

4/10

Poor

30 Jun 2025

Krishen

The location of the hotel was convenient, being next to a gas station and convenience store. The facility is a bit aged and in need of repair. The room was clean. Check-in took terribly long, the receptionist was very, very slow. My key card was dysfunctional so I had to visit the front desk almost everyday to fix it. The breakfast was very basic and shouldn't be deacribed as \"hot breakfast\" on advertising. Overall, I don't feel it is worth the price.

Business Self

4/10

Poor

29 Jun 2025

Craig

Poor service over a 10 day stay.

10 day stay for business. Had to pay more for a room with microwave and fridge. Parking lot was always full with very little parking foe hotel guests. Owners ran a parking serbice for airpoert users that took up most of the parking. My bed frame was wired together with a coat hanger and collapsed my second night. I removed it fornthe rest of my stay and it was not replaced. Not enough outlets to run microwave and fridge at same time. Staff did nothing about my requests to take care of problems. Breakfasts were very simple with warm sausages provided that need to be heated in a microwave.

Business

6/10

Pleasant

27 Jun 2025

Verified traveler

Budget value.

Bedroom itself was pretty nice overall. Low pressure in the shower. Outside was not what i expected. Parking was a mess did almost get blocked in one morning. Know you will fight for a good parking spot. Overall good deal being outside the city for a good rate.

Self

4/10

Poor

25 Jun 2025

Aubrey

Every floor had an odd smell to it, the room key needed to be reset every single day. The AC wasn't working at one point and neither was the hot water. There were stains all over the floor and walls.

Leisure Partner

2/10

Poor

25 Jun 2025

Ross

Good hospitality but I didn’t feel safe and I was not going to leave my car in this area with it not secured

Business_and_leisure Partner

6/10

Pleasant

23 Jun 2025

Margaret

Good: Room was clean and bed was comfortable. As a 72-year-old woman, I appreciated the grab bars on the tub.
Not so good: my room was an \"accessable\" room (hence the grab bars), but it was located ar the very far end of the building from the front desk. The clerk told me they had just finished working on the room, which I took to mean it had just been cleaned. I now think he meant it had just been remodeled to an accessable room. I say this because the room had no refrigerator, microwave, clock or coffee maker. Perhaps you don't normally provide them, but those amenities are almost always a given.
All in all, it wasn't a BAD visit, but it could have been better.

Friends_and_family Family

2/10

Poor

22 Jun 2025

Natasha

It was only a one day stay but I found open soap the last guest used and the soap bottle mildew on it and the elevator did not work after I got there

Partner

8/10

Excellent

21 Jun 2025

Alletia

Clean but not a lot of parking

Leisure Family

10/10

Exceptional

20 Jun 2025

Vergil

Just business

Business

10/10

Exceptional

20 Jun 2025

paul

The hotel sits away from the road, therefore no road noise, very quiet.

Leisure Partner

4/10

Poor

20 Jun 2025

Nancy

Hotel was overall terrible. Offer wifi, cant get connected. Had a refrigerator that didnt work. Front desk customer service was awful and rude. We called to ask about the TV and internet and refrigerator and was told \" we put in an upgraded room with a refrigerator you should be greatful\" . How grateful if it does not work. Told they were going to boost the internet. Im not stupid. There is no such thing. Air channels on tv wete blurry and aweful. Could not get a clear picture. Rooms had different TV system, i had a TCL ROKU TV , and my friend had a Spectre , two different tv systems picture horrible on both.Breakfast was not ready on time only had coffee and hot water no juice machines worked. I got a hard boiled egg and some coffee i was there for a tourney. No hot food available at the time they said breakfast would be ready.Hotel offerd free breakfast not complimentary breakfast, i wouldd have liked to have a pastry or some thing. Hotel seems to have a lot of day laborers living there , lots of smoking and hanging about the building. AC kept going off, finally had to turn it down to 61 degrees to keep it runni g and keep the room cool, but also freeze ourselves out. Over stay was very disappointing

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Helen

For didn't lock, key card didn't work, bare minimum at breakfast. Horrible visit.

Leisure Family

8/10

Excellent

16 Jun 2025

Steve

My stay was good, nice Clean and the area wad good as well

Business Self

6/10

Pleasant

16 Jun 2025

Barbie

Was def different then I’m used to but staff was excellent

Business Self

4/10

Poor

12 Jun 2025

Todd

Tv didn’t work. When told to front desk “wait an hour or more” that would have been after midnight. Breakfast was a joke. Loose frozen eggo waffles. AC stopped working in the middle of the night. Overall not work it.

Business

2/10

Poor

10 Jun 2025

Jason

Things are broken and dirty throughout the hotel. The owner does not seem to care about cleanliness or making sure everything is working for breakfast. Owner is bringing 3rd world service to America!

Business_and_leisure Self

2/10

Poor

10 Jun 2025

Amirouche

Don’t stay in this hotel if you have chance

Friends_and_family Family

2/10

Poor

10 Jun 2025

prasanna

Never stay on this property. No hygiene , No Room cleaning. Useless menu in Breakfast.

Request to find any alternate property nearby.

Leisure Family_with_children

6/10

Pleasant

09 Jun 2025

Hermon

Not bad price for Chicago area. No bath towels in room. Could not take shower. Very slow check in.AC did not work properly

Business_and_leisure Partner

2/10

Poor

05 Jun 2025

Omar

The hotel smells so bad and i did not feel safe at all and i had to leave! They also did not give me a full refund. False advertising

2/10

Poor

03 Jun 2025

Ajia

The property wasn’t at all what I expected.

6/10

Pleasant

01 Jun 2025

Scott

Very basic hotel. Nothing specific went wrong but it’s not a place I would stay for more than a night or two..

Leisure Self

2/10

Poor

20 May 2025

Vanessa

I chose this location because it listed airport shuttle & breakfast. I waited an hour on the shuttle after arrival but no shuttle

2/10

Poor

20 May 2025

Michelle

Misleading Shuttle Service Worst Hotel Experience

I travel constantly for work and have stayed in thousands of hotels. This was the WORST experience I’ve ever had. We chose this hotel specifically because they said they had a shuttle to and from O’Hare. I even called ahead to confirm—TWICE—and was told yes, there would be a shuttle running. That was a flat-out lie.

When we arrived at O’Hare, there was NO SHUTTLE. They told us to take an Uber—are you kidding me?! That completely defeated the entire point of booking this hotel. I paid extra for the convenience of a shuttle so we could avoid expensive rides and use public transportation. Instead, we were stuck in the hotel the entire trip. The Ubers were $30 to $100 each way. We felt trapped.

This hotel completely screwed up our plans and they didn’t care until I complained for days. Only then did they reimburse one shuttle ride. ONE. A shuttle magically appeared when it was time to leave—how convenient.

I will NEVER stay here again and I will NEVER book through Hotels.com again. I feel scammed, lied to, and disrespected. If you’re looking for an airport hotel with a reliable shuttle—STAY FAR AWAY FROM THIS PLACE.

Friends_and_family Family

4/10

Poor

20 May 2025

Ramil

You get what you pay for. Property is south of the airport and advertises an airport shuttle, but it’s really just one of the employees driving a van to pick you up. Waited at the airport for two hours trying to find this “shuttle” and had to constantly call the front desk. Bed was comfortable enough, but shower had almost no pressure. WiFi didn’t work very well. Best part, front desk said there was no one available to drive the “shuttle” to the airport, so I needed to Uber/Lyft back to ORD. You’re also far and away from any decent food, there’s only a diner across the street open for breakfast/lunch.

You’re honestly better off getting a Super 8 or Holiday Inn since those have actual airport shuttles to ORD. Will not make the same mistake again.

Business Self

8/10

Excellent

19 May 2025

Alan

Breakfast was less than stellar, Green unripe bananas, no juice, broken toaster.
Advertised a hot breakfast, but it was basica

Partner

4/10

Poor

19 May 2025

Julio

Not for the money

I just couldn't believe I was spending over $120 a night for this place. The bed was okay, which was the main reason I was there. A place to sleep for a quick two-night work trip. It seemed incredibly understaffed. The breakfast which they advertise on the billboard and on the add was the worst hotel breakfast ever. Random hot meats with english muffins and frozen waffles in a fridge. Barely any fruit. It looked like a new team had just taken over an older hotel. When I went to tie my shoes I could see crumbs and wrappers from past guests which is inexcusable. The shampoo and conditioner were clearly not checked or refilled. It was just, bad, for the money. This place for $40-80 a night and I don't write this review.

Business

4/10

Poor

19 May 2025

Tekla

Budget stay. Rooms were decent, comfortable and clean. Staff was friendly. Very old property in need of an update. Many breakfast amenities were unavailable or out of order. Nice free airport shuttle. No restaurants close by.

Partner

4/10

Poor

18 May 2025

Verified traveler

Blood & Boogers

This is the first negative review I’ve ever left. Although, I feel as if these critiques are necessary to mention. There was a small blood trail in our room. On the chair, on the bathroom counter, sink handles, and mirror. There was also ash on the counter, that appeared to have fallen off a cigarette. There were also boogers on the sheets. The Hotel was obviously busy because the parking lot was full and we had to park in a parking lot of another business. I knew that asking to move rooms or switching Hotels would not be worth it. So I just removed the top sheet, cleaned up the mess, and moved on with my stay. Although I wouldn’t recommend staying here. If you do, bring cleaning wipes, your own blanket, and pillow. P.S. There was mold in the microwave, no food at breakfast, and the fitted sheet on the bed did not fit.

Friends_and_family Family

10/10

Exceptional

16 May 2025

Brittney

Room was great

Leisure Family

2/10

Poor

16 May 2025

Antonio

Had flight issues and was not able to make it, hotel refused to help me out and I paid for a night I didn’t stay

Business

4/10

Poor

12 May 2025

Ken

They required a 10 deposit at time of check-in, which was not noted when booked. Air unit did not work, there was no breakfast service everything was down for service. Worst stay I have ever had.

Business Self

2/10

Poor

07 May 2025

Melinda

Do not stay here, stole the deposit and then refused to pay it back when called. This place is running a scam.

Business Self

10/10

Exceptional

21 Apr 2025

Julio

Good

10/10

Exceptional

05 Apr 2025

Krishna Chaitanya

It’s very good

8/10

Excellent

04 Apr 2025

Herbert

The woman that checked us in was not all that helpful. I asked for toiletries (baggage still at ORD), she gave me 2 toothbrushes & toothpaste. No razor, no hairbrush for my wife. The hotel is listed as 9 miles from ORD, but the ride takes nearly 30 minutes.
The man who checked us out was way more helpful.

Business_and_leisure Partner

10/10

Exceptional

03 Apr 2025

Jill

The hotel was clean and quiet. Breakfast was lacking any kind of juice or beverage but coffee or tea. That was disappointing because I drink neither.

Leisure Self

6/10

Pleasant

01 Apr 2025

Verified traveler

Old, but functional

Uber from airport will cost about $34. No, shuttle after 11pm. Breakfast is muffin, bagel, and coffee. Old building. Walkable to convenient store/gas station. Slept well, but not the vibes of a modern hotel.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Isaias

Air conditioning did not work in the room and the cleanliness of the hotel was less than what it was when I stood there before

8/10

Excellent

28 Mar 2025

Luisa

A Step Above Some

It was clean and the staff was friendly. It could use some updating and such. For the most part it was decent.

Partner

10/10

Exceptional

25 Mar 2025

Edgar

Very nice place i have a very confortable room and clean

Leisure Self

10/10

Exceptional

16 Mar 2025

cynthia

The front desk staff and maintence people were all excellent and very helpful,its a well run hotel.

Leisure Family

2/10

Poor

16 Mar 2025

Bradly

Horrible

Customer service at the front desk horrible overcharging for my room even though I paid for it on hotels.com breakfast with sausage and hard boiled eggs that's breakfast nothing to drink no other options nothing horrible

Business

8/10

Excellent

19 Feb 2025

Hope

Easy check in. Comfortable bed. Pet friendly

Partner

10/10

Exceptional

11 Feb 2025

Ashiq

pretty good

Business Family

10/10

Exceptional

08 Feb 2025

Deidra

Friendly staff. Clean rooms

Leisure Self

8/10

Excellent

02 Feb 2025

Jordan

Not bad for the price

6/10

Pleasant

18 Jan 2025

Verified traveler

Average stay, deposit was kinda of high at $100. Crazy it takes 3 business days to refund. Should do airport shuttle runs more often to airport. Building and elevator needs updating. Good for the cost.

Self

4/10

Poor

05 Jan 2025

mariam

The heater in the room is not working, room is too cold, no hand soap and bathing soap either. Breakfast is simply no variety of choice.

Business_and_leisure

10/10

Exceptional

31 Dec 2024

elvis

Very cool