Name: Comfort Suites Lombard - Addison
Address: 530 W. North Ave, Lombard, 60148, US

10/10

Exceptional

17 Jul 2026

Laura

Very nice, clean hotel. Breakfast excellent

Partner

8/10

Excellent

14 Jul 2026

Danielle

Everything was great. Clean, food was good, and the staff was excellent. I wish the pool stayed open until at least 10pm and the beds were a little more comfy. But it was overall nice.

Family_with_children

10/10

Exceptional

13 Jul 2026

scott

Nice place

Family_with_children

8/10

Excellent

12 Jul 2026

Taisha

It decent and breakfast was good

Family_with_children

2/10

Poor

11 Jul 2026

napoleon

My wife and I had a overall terrible experience at the Comfort Suites 530 W. North Ave. Lombard Ill 60148. Our stay was from July 3-7, 2026. Not one day did room get serviced.
I made several request to the front desk for service. Each front desk associate promised our room would be serviced the next day (NEVER HAPPEND). I to request for clean Lennon every day of our stay. Bed, bathroom, nor trash was taken over four days (UNACCEPTABLE). We have pictures of small crawling insects/bugs on your bed. We informed the front desk associate only feedback was I'm sorry apologies (UNACCEPTABLE). Furniture was old, beat-up and outdated. We refused to sit or use the couch and cloth chair. Due dinginess and sex stains on the material (UNACCEPTABLE). I can go on but upon checking out. I requested to speak with the Manger of the property. The front desk associate mentioned he was off and will give me a personal call the next day. As of 7/11/2026 I have not heard from the manager or anyone from Choice Hotels. I am 100 percent disappointed and dissatisfied with this property and experience. I am a loyal Choice Hotels Member, reevaluating whether to refer or stay at another Choice Hotel again.

Family

4/10

Poor

11 Jul 2026

Richard

The arrival after a long drive to get there was disappointing. The room was not available until 7:12 pm that evening. Have a dinner engagement night. Rented the room to be able to shower and get ready.......DID NOT HAPPEN...I mentioned the posting said rooms avaiialbe at 3:00pm. Not 7:12 pm . Next they provided a pass key for the room walk to the room with luggage try to open the door no success!!
Go back up to front desk....I explained what happened ..the reply was...Room was not ready because they were busy ....The pass card did not work because no they say they are changing locks ( Funny thing , I asked them to reswipe the card again .this time I watch. Non it worked......The next day as I checked out there was a guest very upset..They indicated they had no warm water ..It was ice cold...This inn is in dire need on help..Oh I also asked to speak to the staff manager on duty ...They informed me that that individual had decided to take off for the weekend ..So no-one responsive for taking care of issues was there....Customer Service STINKS !!!!! (Never Again)

Partner

10/10

Exceptional

07 Jul 2026

Maic

Great hotel

Family_with_children

6/10

Pleasant

06 Jul 2026

Sophia

Breakfast was good, staff was okay, except for the ladies preparing the breakfast they were friendly. Good luck trying to get extra towels, not happening had to wait for fresh towels.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Alma

Our room had ants in it and a leak in the wall. The room smelled muggy. When I went to workout in the gym that by the way has only 3 machines from the year 2000 I had to ask the front desk how to turn them on and was told they weren’t working.

Family_with_children

6/10

Pleasant

01 Jul 2026

Brenda

Loved the location. The beds were nice and comfortable. The pillows were a bit worn.
The couch was dirty and was part of our sleeping arrangement.
There was not enough towels.
The parking lot was under repairs.

Family_with_children

4/10

Poor

28 Jun 2026

Mary

The room was not cleaned well at all

Partner

8/10

Excellent

27 Jun 2026

Carole

Clean and comfortable rooms. Breakfast had several options.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Vanessa

I enjoyed my stay at the hotel. Very clean and peaceful as well.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Anam

Not the standard they are charging for, pool closes way to early and opens late staff was amazing but amenities could be better

6/10

Pleasant

20 Jun 2026

Jennifer

Overall, our stay was just OK. The first night we were there the hotel had no running water (which was resolved overnight); the room was not very clean, with stains on the walls, curtains, bedding and furniture; the sofa mattress was horrible…just springs with no cushioning over them; our card reader for the door key didn’t work so it took many tries to get the door unlocked; and the hallway carpet needed vacuuming badly. Overall this hotel is tired and in need of renovations and a good deep cleaning.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Samantha

Was a tolerable experience,

4/10

Poor

17 Jun 2026

Mitravia

Okay im not sure if this is regular policy, but upon arrival- they asked for $100 security deposit. We informed the gentleman at the front desk that our county paid for our stay and it should be taken care of. He insisted he still needed the deposit. I said just one moment- let me call our supervisor to get more details about our booking and he immediately said not to worry about it.

Once we were to our room, there was afew stains on the couches, floors, and the curtains were also just filthy. The curtains did not close all the way, and I had to use the ice bucket to keep it closed. I don't want to be dramatic, but it was if someone spilled something and left it to dry instead of cleaning up. The sheet itself had a small hole in it and you could tell whoever was making up the bed was in a rush. Not to mention one of the bath towels had a noticible brown stain on it.

During the night we were informed they were repairing all of the T.Vs and little did we know we would be hearing all types of commotion throughout the night. This varied from people running and down the hall, very loud conversations, yelling, and the sound of tools.

The staff was friendly, but I hope the next stay is better than this one.

Business

10/10

Exceptional

14 Jun 2026

Gregory

The place was clean and comfortable. It was close to the main highway

Self

10/10

Exceptional

10 Jun 2026

Joseph

Easy check in… clean room. Comfortable bed. Lots of pillows. Breakfast was great… plenty to choose from.
Close to I355 and great restaurants and bars.

Self

6/10

Pleasant

07 Jun 2026

Omar

We were a family of 5 stayed for 3 nights. The room size was great 2 queen and 1 sofa bed however the linens for the sofa bed were not in the room. The shower head had horrible water pressure. We were on the third floor. It was sad that the sink faucet had more pressure than the shower head. Breakfast was decent same thing all 3 days soggy scrambled eggs and sausage. Also had cereal, waffles, and yogurt. Our first morning the Manager was arguing with the clerk over what the night shift did not do and who’s job it was to take the trash out. It became a yelling match. Later the same day still more arguing. During our entire stay the side door was broken and didn’t lock. Luckily our floor was pretty quiet.

Family_with_children

2/10

Poor

04 Jun 2026

jenola

The pool close early. I had ants in my room and the elevator didn't work during my stay.

Family_with_children

2/10

Poor

29 May 2026

Shayaan

I recently stayed at this hotel and unfortunately had a very disappointing experience. Despite the property having an EV charger, the staff didn’t even seem to know it existed, nor could they tell me the price or how to pay. It turned out to be $15.99 per session, which was quite steep.

The cleanliness of the room was unacceptable. The mattress appeared to have been soiled, and management refused to switch rooms, replace the mattress, or even clean the room. There were insects present as well. Common areas were also in poor condition—the first-floor ice machine was broken, the swimming pool was dirty, and the small gym had non-functioning equipment and no working lights.

To make matters worse, people were having bonfires behind the property, and management didn’t seem to care. Overall, the lack of maintenance and attention to guest comfort made the stay extremely unpleasant. I cannot recommend this hotel and hope management takes serious action to address these issues.

Family_with_children

10/10

Exceptional

22 May 2026

Afrose Ali

Good experience

Family

6/10

Pleasant

19 May 2026

Humayun

nice staff, rooms are big but gym is so small and breakfast is so less options I think they need to expand their hotel a bit more

6/10

Pleasant

18 May 2026

Lawrence

It was fine for me but my wife is much more particular and pointed out items that could have been cleaned better or items like drapes that were stained and should probably be replaced.

Family

4/10

Poor

17 May 2026

Seongsoo

Booked for a non-smoking room and the room smelled like weed.
Curtain did not close completely and the light was coming in.
Towels had blue stains.
Sofa bed mattress 👎👎
$240 plus a night? Not going back.

Friends_and_family Family

2/10

Poor

16 May 2026

Heather

First, we arrive with an Expedia reservation and the Comfort Suites has \"no record\" of it. The desk clerk (with limited English) has to talk to his manager and tells me I have to call Expedia. Expedia confirms we have a reservation and gives them a virtual card (because I have already paid through Expedia) but that virtual card is supposed declined. I then have to cancel the reservation through Expedia and book directly.

The breakfast was a complete joke. No where to sit (think Breakfast in Mumbai) and all the food is cleaned out. It was about 8:45 AM (breakfast is not over until 9) and the breakfast attendant refused to make more eggs and sausage. She was rude and inconsiderate to the hotel guests. Several people asked but her response was \"No more! We are closed.\" We spoke to the desk attendant he was little help.

I would definitely NOT recommend this hotel. It just felt dirty.

Family_with_children

8/10

Excellent

13 May 2026

Ishtiaque

.

Family_with_children

8/10

Excellent

12 May 2026

Jonathon

Great breakfast….good value

Family

8/10

Excellent

11 May 2026

Ishwar Lal

Extra Amenities was very poor. We bought coke and it was year expired.

Family_with_children

2/10

Poor

10 May 2026

Samantha

The first room I was put in had ants crawling in the furniture and carpets covered in dried food. The second room was a bit better, but not great. The elevator was VERY slow or didn’t work so when I had to leave a day early due to an emergency, I had to drag my suitcase down the stairs 3 floors because the elevator never showed after 10 minutes of waiting. I reached the front desk only to be told, “You will be charged extra for leaving early!” I wasn’t asked how my stay was or ever offered a receipt. This was my worst hotel experience ever.

Self

4/10

Poor

30 Apr 2026

Shelly

Breakfast was good. I didn't have the opportunity to use the pool. Short stay.
Issues...2AM my bed was vibrating from the bass from someone's music. I use a CPAP and was still inhaling all the weed someone was smoking. The hotel, outside and inside smelled of weed.
Our bathroom was clean, but... The couch in our room was atrocious. I covered it with a blanket to sit down. The drapes had something on them so did the chair.
The staff was pleasant, but short staffed. When I did call the front desk at 2AM, they did get whomever was playing music to lower it down.

Family

4/10

Poor

24 Apr 2026

Frederique

Ma chambre n’était pas très propre

Self

2/10

Poor

19 Apr 2026

Cynthia

People are so loud till late. The front desk doesn’t do anything with their guests. I wouldn't recommend travelers to stay thrre overnight if they have a big event to attend.

Family

8/10

Excellent

18 Apr 2026

Sarim

What you pay for.. can’t complain

Family_with_children

2/10

Poor

18 Apr 2026

Brittany

Paint on the bottom of the pool was peeling off everywhere and floating in the pool, gym equipment was broken and pictured on the site was a treadmill however there was NOT one on-site, bedding was dirty with stains and I did take then to front desk and ask for new clean ones and they did give me new ones that were indeed clean without stains. Also, the fridge smelled like rotten food.

BUT, the breakfast was fresh, good variety and tasted good.

Family_with_children

10/10

Exceptional

10 Apr 2026

Abdul Hannan Khan

Nice stay

2/10

Poor

08 Apr 2026

Ricky

Didn't use.

Self

10/10

Exceptional

07 Apr 2026

Karthik

Breakfast menu was fresh.

10/10

Exceptional

06 Apr 2026

Renee

The room had little stains everywhere and the pool paint is peeling extremely bad. They only clean your room once every three days but the manager was extremely nice.

Partner

10/10

Exceptional

04 Apr 2026

Jose

Was great. 8 of 10.

Family_with_children

8/10

Excellent

29 Mar 2026

Shaymaa

good

Friends_and_family Family

4/10

Poor

28 Mar 2026

Sean

They pull breakfast off to early no eggs no bacon, Comfort inn traditionally has always had bacon and eggs, and biscuits and gravy, worst Comfort inn ive stayed at in 3 months

Friends

10/10

Exceptional

25 Mar 2026

Margiecely

The cleaning ladys was so nice the front desk guy was nice too breakfast was great will come back thank you

Family_with_children

2/10

Poor

19 Mar 2026

NADER

Very bad place to stay in, they mentioned it was non smoking but we had to change 2 rooms because of horrible smoke smell and still we

8/10

Excellent

18 Mar 2026

David

Clean hotel, friendly staff only disappointment. The pool wasn’t open

Family

6/10

Pleasant

16 Mar 2026

Vendetta

The elevator, pool wasn’t work. Room 208 the microwave knob was broke as well has handle dangling off dresser which is noticeable. Housekeeping should’ve reported it. Room rug was filthy. I stayed there before and never had these issues.

4/10

Poor

04 Mar 2026

jordon

this place was very poorly maintained i literally checked in saw the room and left it smelled and was just nasty

Self

10/10

Exceptional

28 Feb 2026

Shukhrat

Every time when I visit the Chicago area, I book this hotel price is well and safe area

Self