Name: Clarion Inn Elmhurst Oak Brook Near I88 I290 I294
Address: 933 S. Riverside Drive, Elmhurst, 60126, US

4/10

Poor

04 Aug 2026

Kelly

Our room carpet was sticky and seemed damp. The room had a bad mildew odor.

6/10

Pleasant

04 Aug 2026

Angelica

la ubicacion de la propiedad es buena, pero nos hicieron esperqr demasiado para el check in, y el lobby olia demasiado a marihuna y yo iba con mis hijos y eso fue desagradable para mi fmailia. Nos toco en el segundo piso y no hay elevador, toco subir las maletas cargadas...

4/10

Poor

04 Aug 2026

Carlos

Tired from plane flying across the world, a house keeping was banging on the door and tried to open the door when it’s locked from the inside around 11 am after being told to leave. Check out time was at noon. What’s wrong with them?

10/10

Exceptional

03 Aug 2026

candace elizabeth-ann

The Clarion Inn was a great place to stay for the price. The staff was very helpful, the hotel was clean, and the amenities were a nice touch as well. I was in town for a few days so having a microwave and a full refrigerator in the room was great. The pool was nice, a lot bigger than I expected. It is a bit outdated and the wear and tear on the fixtures and carpet in the room and throughout the hotel was very apparent, however it was still very clean and well maintained.

4/10

Poor

01 Aug 2026

Shelley

This hotel was very dated. The carpeting was coming up in the hallways and is dirty. The furniture in the lobby as well as the rooms was also dirty/soiled and clearly old. The restaurant on site looked like a gas station/truck stop kitchen. Weed smell was all around and people appeared to be staying longterm/living at the hotel. The hotel room was cleaned by staff well but there were just stains on the carpeting and furniture. I paid over $200 for this experience and could t believe that the rating on Expedia listed this hotel as excellent.

10/10

Exceptional

01 Aug 2026

John

The hotel was very clean customer service was excellent good safe environment 👍

6/10

Pleasant

01 Aug 2026

Ying

The pool was not clean

6/10

Pleasant

31 Jul 2026

Jason

Nice stay just a bit loud inside the room

10/10

Exceptional

30 Jul 2026

Irene

The hotel was just perfect and suitable for my personal needs.

8/10

Excellent

28 Jul 2026

sally

A little dated, the bed was comfortable. Bathroom just needs to be updated wallpaper peeling off rust in the tub. We were there for one night good for what we needed.

6/10

Pleasant

28 Jul 2026

Josh

Good enough for a 2 night stay. Staff was friendly

6/10

Pleasant

27 Jul 2026

Edith

The room was decent but they need to install dehumidifiers because it was so humid in the room that even the carpet was slightly damp. Overall the room was clean (except I did find food in the Fridge from a previous guest, but the housekeeper was great about getting rid of it for me). The gym is bare bones with just a couple treadmills, a bike and some weights but the A/C didn't work at all (and again the humidity was high due to the older wall A/C units). I didn't use the pool but it appeared to be pretty nice and well maintained. There was plenty of parking and it was quiet even though it was next to a conference center/banquet hall. Overall, it was a decent place to stay with great access to stores, doggy daycare and the prairie path running path.

10/10

Exceptional

26 Jul 2026

regina

Everything was exactly what we need for our one night stay.

8/10

Excellent

25 Jul 2026

James

if it had continental breakfast, I would rank it higher.

6/10

Pleasant

24 Jul 2026

Alain

This was not the best evening for us to stay at the Clarion Inn. It was over run by a bunch of teenagers.
Not sure what was taking place that weekend for the Hotel to have too many high schoolers staying at the Clarion. It was a noisy evening. And one can see many of them running around outside from the hotel windows. It was not the best experience nor very restful time.

2/10

Poor

19 Jul 2026

Andrew

After checking in, we loaded carts to bring to room. Both were in poor condition, falling apart, didn’t steer well. Found mirror on hotel room floor damaged when opening door along with gash/dent in door to adjoining room. Told front desk and showed pictures, were assured we wouldn’t be billed for it (prior damages). As we settled in, condition was very poor - all hallway carpets were uneven, sticky, and bumpy - as if they had prior water damage. Wallpaper peeling throughout. Ceiling had cracks and stains over both beds. Found towel rack to be falling out of wall and missing a screw. Also found similar toilet paper holder falling out of wall. Carpet was sticky in room and stained. Power outlets were loose and inconsistent / unreliable. At 1:00 AM guests of convention center fired off fireworks for approximately 30 minutes straight. Air conditioner was very loud as well. Finally, toilet was extremely low - seat was about 4-6 inches below my knees when standing. In morning when loading car, room key did not work for outside door. Explained to front desk when checking out who was apologetic but suggested working with booking company for refund which he stated they would approve.

I also have photos of most issues that I can provide if helpful.

Family

10/10

Exceptional

19 Jul 2026

Martika

Enjoyed the stay, great place to stay!

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Don

property is poorly maintained. our room door as well as the bathroom door needs substantial adjustments to close priperly. hotel catersore to their banquet business and less to the hotel room customers. Iiss the excellent coffee service of the comfort inns that I patronize. But we all enjoyed the spacious pool. as with many hotels the rooms are very dark.

Family_with_children

10/10

Exceptional

18 Jul 2026

Jose

Room was big and cozy. I loved the bed and just melted into it every night. It has always been super clean and No matter the time, staff has always been super friendly and helpful. I love this hotel. I didn't try the food so I can't comment on that.

Partner

10/10

Exceptional

18 Jul 2026

Stephen

Great place to stay! The ev charger is nice and convenient. Room was clean when I arrived. Staff was nice. I didn’t have breakfast since you have to pay for it. Lots of parking. Close to the Elmhurst train station(drive and pay $3/day to park.) you can take a bus but the stop is in the neighborhood across the busy street-also the bus stops earlier than the train.

8/10

Excellent

17 Jul 2026

Malorie

The property was in a nice quiet location. It needs some updating. But it was worth only sleeping and close enough to downtown Chicago to make it easy to get to. Only. 25 minute drive.

Family_with_children

8/10

Excellent

16 Jul 2026

Valen

Good value for what you pay.

Partner

2/10

Poor

16 Jul 2026

laith

**Misleading Booking Information – Very Disappointing Experience**

I booked a one-night stay at the Clarion Inn Elmhurst - Oak Brook for my 19-year-old son through Expedia. Nowhere during the booking process did Expedia clearly state that the minimum age to check in is 21. The reservation only indicated that an **adult** was required, and at 19 years old, my son is legally an adult.

When he arrived at the hotel, he was refused check-in solely because he was under 21. This left him without the room that had already been reserved and paid for. Had this policy been clearly disclosed before booking, I would never have made the reservation.

It's frustrating and disappointing that someone who is considered an adult for so many important responsibilities—including serving our country at 18—can be denied a hotel room because of an undisclosed age policy.

I understand that hotels are allowed to set their own check-in age requirements, but those policies should be made crystal clear before a reservation is completed. This experience caused unnecessary stress and inconvenience, and I hope both the hotel and Expedia make this information much more visible so other travelers don't end up in the same situation.

Self

10/10

Exceptional

16 Jul 2026

David

Clean room and nice staff.

Partner

8/10

Excellent

12 Jul 2026

Vincent

No elevators. Stairwell banisters a bit sticky. Bathroom toilets are about 12 inches above the floor---very difficult if you're over 6 feet. Plenty of parking but few surveillance cameras.

Partner

10/10

Exceptional

11 Jul 2026

Lisa and Tom

Rooms very clean and staff professional and nice

Business Partner

8/10

Excellent

08 Jul 2026

Feyza

Staff, parking and clean room was great at all

Family_with_children

4/10

Poor

06 Jul 2026

CARMELITA

The room was a nice size but it was an odor. The hallways smelled like cigarettes! The ac unit in the room leaked water all on the carpet. The floor was uneven. My baby spilled water on the couch and the couch reaked of cigarette smoke. The fridge did not close all the way, so none of my food stayed cold. I also was upset that coffee is $3.00. There was no complimentary breakfast or even fruit. There was a nice yard and all the people were out there smoking marijuana. I could not enjoy the beauty of the area in the back due to this. Had to leave.
The employees were nice and helpful. I still have not gotten my $75.00 deposit back yet??? The place needs an upgrade. The little gym area was nice though! The pool was big as I did see people enjoying their self there. I would not stay there again or recommend. I also have a rash from the bed me and my baby slept in😵‍💫.

Family_with_children

2/10

Poor

06 Jul 2026

Samuel

S

10/10

Exceptional

06 Jul 2026

Mariana

The hotel was pretty good, clean, has a lot of green areas and the pool was clean. I really enjoyed it.

Partner

8/10

Excellent

06 Jul 2026

Lubna

Clean room, staff helpful. No breakfast. Complementary coffee was available, but not to my liking. Free parking was a plus.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Melissa

First of all, the whole hotel had looked like it hadn’t been vacuumed in over a year. When we checked into our hotel room there were hair extensions, fake fingernails, and eyelashes stuck everywhere on the floor furniture and in the bathroom. There was a huge sticky mouse trap on the floor next to the TV covered in bugs that had gotten stuck .

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Ron

Staff was helpful when our room's toilet didn't work. They were quick to give us a new room. hotel was worn but clean price was good. wall paper was peeling and marks were on the walls.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Brenda

my friend and i waited about 20 minutes before the front desk receptionist was able to check us in. Also, the walls a kinda thin so you can definitely hear others in rooms beside you

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Syed

We were satisfied with the services and room

Family

10/10

Exceptional

27 Jun 2026

Patricia

Looks to be an older hotel that has been remodeled. The bathroom was great.

Friends_and_family Family

2/10

Poor

26 Jun 2026

PATRICE

The property looks nice from the outside, but once you get inside—especially the rooms—it doesn't reflect what you're paying for. Maintenance is something they really need to improve. The rugs were old and worn, the hallway had an unpleasant odor, and the leather sofa and pillows had a certain smell. One of the towels in the bathroom smelled like it had been sitting there for a long time. Overall, the cleanliness and upkeep did not meet my expectations.

Partner

10/10

Exceptional

26 Jun 2026

Alina

Old but clean rooms. Nice stuff. Big free parking.

2/10

Poor

26 Jun 2026

Darryl

Clarion Inn was the worst hotel experience I've ever endured. There were essentially zero amenities, and the overall stay was extremely disappointing. I wouldn't recommend it based on my experience.

Partner

10/10

Exceptional

26 Jun 2026

Thomas

I stayed here a couple years ago for a work trip, and the property was fine, but it is so much better now. Everything was clean, quiet, and convenient for where we needed to go. They have the ability to do hot food in the kitchen, but we didn't have time that morning for them to make it. They have convenience food for on the go. The parking is free with the stay, so that is better than a lot of the hotels in the area and as you get closer to downtown.

Business

10/10

Exceptional

25 Jun 2026

Tiffany

Great

10/10

Exceptional

25 Jun 2026

Malik

This place is a little far but it’s an excellent stay.

Self

10/10

Exceptional

25 Jun 2026

Sergiu

Clean room

10/10

Exceptional

22 Jun 2026

SAMUEL

It was great

Family_with_children

2/10

Poor

22 Jun 2026

shandor

Very disappointing stay. The room key repeatedly became deactivated, even though I kept it separate from my credit cards and cell phone. Every single day after returning from work, I could not get back into my room and had to go to the front desk to have the key reprogrammed. This became extremely frustrating and inconvenient.

I also tried to do laundry during my stay, but the dryer did not work, leaving my clothes damp and having to go to an outside laundromat taking my quarters..

To make matters worse the carpeting is so old and dirty that I felt uncomfortable walking barefoot. I experienced itching and had to wear shoes in the room at all times because I suspected there may be mites or other issues with the carpet’s cleanliness.

Overall, this hotel appears poorly maintained, with broken amenities and unacceptable housekeeping standards. I would not stay here again and cannot recommend it to others.

Family_with_children

8/10

Excellent

22 Jun 2026

Jeyree

A little run down but for the price worth it.

Self

6/10

Pleasant

21 Jun 2026

Amanda

Easy place to stay, large rooms. Somewhat falling into disrepair, carpets in the hallways aren’t tacked down anymore, ceilings have water damage and are falling apart in many places, there was black mold on the ceiling in our bathroom. It was clear the staff are cleaning things, always people cleaning in places but it doesn’t seem like repairs are happening. Pool is in the same shape, our feet were covered in peeling paint, the water isn’t heated and the kids had to keep getting out as their lips were blue.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

TOMMIE

This hotel is out the way and hard to find. Hotel staff that greeted me seemed indifferent...no courtesy at check in.
My room was below average for what I paid, $150/ nite...bathroom below average and overall general appearance and upkeep of the property I give 3 out of 5. I wouldn't book here again.

Self

2/10

Poor

20 Jun 2026

Michael

The room had a real bad smell. I had to open up the windows to sleep. The hotel is very run down.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Dawn

Good budget hotel. No breakfast included. Wallpaper peeling in the room. Unknown stains on the wall. Bed was comfy. Nice amount of pillows. We were in town for a wedding, so this hotel worked fine for us. It was priced right.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Karen

Size of bathroom and other amenities, The bathroom had additional rails that made it easy for me to access the room

Friends

10/10

Exceptional

16 Jun 2026

Joseph

Was a great experience for my first summer smash! Hotel was clean, and the staff was amazing, especially Leticia. I will be back!

Friends_and_family Friends

4/10

Poor

16 Jun 2026

Leydiana M

Breakfast not good, terrible breakfast. And expensive.

Friends

10/10

Exceptional

14 Jun 2026

Isaac

Easy parking available. Staff were friendly. Check out was at 12pm which is amazing.

Partner

4/10

Poor

13 Jun 2026

Ronald M

Very old and out dated .

Partner

4/10

Poor

13 Jun 2026

Phyllis

This hotel was disappointing to me. The tv did not work, the guy at the desk discovered the batteries were dead, but when replaced it still would not navigate the channels. The shampoo & conditioner in the shower appeared to be empty. The Kleenex & toilet paper were like sandpaper. The exhaust fan in the bathroom did nothing. The AC was terribly noisy, making sleep difficult. I understand when there is a restaurant on the premises you pay for breakfast, but not even coffee is free??? This place is badly in need of upgrading in every way. Do not recommend,

Self

4/10

Poor

10 Jun 2026

Ashley

No elevators. Front desk didn't have a answer for a question.

10/10

Exceptional

10 Jun 2026

Valen

Well-kept property with all the perks and kwirks.

Partner

6/10

Pleasant

08 Jun 2026

Jessica

I only give a 3 because of the lack of clarity of the condition of the hotel.
It was clean as far as bedsheets, no dirt, etc... but when we went in it wreaked of smoke. I understand they can't control people being jerks but it was rough (maybe because I'm sensitive to that stuff due to asthma.)

The rooms do not block sound, I wasn't expecting a 5 star hotel or anything, but we ended up needing to move rooms due to it. The staff were amazing and moved us to a better room to which we are exceptionally grateful. The staff was the best part of our stay. Kudos to them but shame on the owners for the condition of the hotel.

Its an older hotel. Which I understand, but the wall paper was peeling in both rooms we were in. The upgraded one too, which if I had paid for (upwards of 500 a night) I would have demanded a full refund and not stayed. The room itself was good and comfortable, but the furniture was busted up. Stuffing coming from the leather couches. Shower door sounds like its about to break. Floor is lifting in many spots. Again, funky smell and peeling wall paper. Maybe 250 a night? Idk.

I choose this because of the 8.2 overall rating, but in my opinion this is a 6.5 at best.

Again, the good things were good. Primarily the staff (Sat. morning (6/6 front desk lady was the best!)

I know I'm going to get a response from the hotel, but if its the generic copy and paste I've seen. Don't bother please.

Good for the price but pictures are deceptive of the condition.

Partner

10/10

Exceptional

07 Jun 2026

Shkumbin

We enjoyed our group experience.

Friends

8/10

Excellent

07 Jun 2026

Wilson

It was pretty clean and sanitized

Self

10/10

Exceptional

06 Jun 2026

Francis

Fine the food was not open sat am.

Self

2/10

Poor

05 Jun 2026

Da Jour

In regards to our stay with you all at your hotel on the 28th-30th we ran into a few things that are just unacceptable for paying guests. We experienced many issues including the microwave plate was dirty as well as the corner of the actual microwave, the refrigerator was dirty, the table the phone sat on was dirty, the phone didn’t work from our room, there was cob webs in the corner of the room which is just completely lazy to leave up there, because that was the first thing I saw when I walked in the room. The bath tub had a yellow tint and slimy feel to it so we wore water shoes to shower, and our keys deactivated a few times and it wasn’t because we deactivated it with our phone i believe it was an issue on you alls end, seeing as it happened twice.

Friends

2/10

Poor

04 Jun 2026

Michael

There was no free breakfast. It was noisy in that area and nothing was walkable. The pool was out of service. and the door would hardly shut on the room. I didn’t feel safe there. I would not recommend this place.

Self

6/10

Pleasant

03 Jun 2026

Nikole

Staff was very kind and respectful, the rooms were very spacious and clean. This location does not offer free breakfast and does not having an elevator to the second floor. If this is of concern, I would recommend asking for a room on the first floor. Parking was good, this location is about 30 minutes from Chicago with no traffic or minimal however, I would recommend preparing for an hour drive to Chicago from this location with the traffic and given time to find parking if downtown.

Friends_and_family Friends

6/10

Pleasant

02 Jun 2026

Suzanne

Room was comfortable and hotel was relatively clean. Only a need elevator available and facilities in need of various internal and external repairs.

Self

8/10

Excellent

02 Jun 2026

mellisa a

It was a quick stay! Everything was good, but the carpet and furniture needed some updates!

Partner

10/10

Exceptional

01 Jun 2026

LaTecia

Very Clean, nice staff and good location

Family_with_children

6/10

Pleasant

31 May 2026

Aramis

My only concern was from seeing reviews about ants in the room. It was true. Everything else was decent for the price.

Partner

6/10

Pleasant

30 May 2026

John

Wasn't bad but wasn't really good either 😕

4/10

Poor

30 May 2026

joe

The room smelled bad

10/10

Exceptional

29 May 2026

Sohaima

clean, walls a little thin

4/10

Poor

28 May 2026

Kabir

I just stayed there for a bed to use for the night. Staff were friendly but I received the wrong information from one staff who assured me that there were USB-c outlets in the room, there were not. When I showered at night, the drainage system was so bad that I was ankle deep in drain water and the next morning…all the drain water was still there. It’s probably not maintenance’s fault because piping can be backed up for various reasons over time, but I opted against using the shower in the morning. Bed was comfortable and staff were pleasant.

Self

10/10

Exceptional

28 May 2026

michael

O

10/10

Exceptional

27 May 2026

nicole

We wondered why we had the pool to ourselves, couldn’t get in it was FREEZING! Rest of the hotel was nice

Family_with_children

6/10

Pleasant

26 May 2026

Addison

$75 deposit that is standard, but is typically held pending on your card and release upon check out. The day after checkout it was charged to my card. Staff was not helpful upon calling so I assume I won’t receive my money back. No elevator, had to go through back door. Dingy and outdated stairs and hallway. Staff at check in was nice and the room was decent and clean. Pool was freezing cold. Party on the first floor outside the back door we had to use, people crawling in and out of the window. Slamming doors and tv all night. Heard very clearly in room. It was okay for a night to stay. Overall no issues other than deposit and noise but wouldn’t stay again.

Family_with_children

10/10

Exceptional

26 May 2026

Jennifer

Our room was extremely clean, the bed was so comfortable and we had an amazing experience with the staff. The staff was friendly and helped us with finding a restaurant for dinner. We will definitely be staying there the next time we go back to to the area.

Partner

6/10

Pleasant

26 May 2026

Margaret

Still haven’t gotten my deposit back yet. But other than that this was an alright place and if I come back that way I’ll most likely stay again

Partner

10/10

Exceptional

26 May 2026

Abigail S

Super clean, comfy beds and pillow and friendly staff!

Partner

4/10

Poor

25 May 2026

Dion

Room was rundown and half of the things in it didn't work like outlets and at first TV remote.
No one available at front desk all night.

Family

10/10

Exceptional

25 May 2026

Vilma

Love how easy and fast check in was, also the cleaning staff were amazing and even organized our things for us when doing service 10/10 loved our stay

Friends

10/10

Exceptional

25 May 2026

Earl

Good job I just wish there was a better selection for breakfast

Self

8/10

Excellent

25 May 2026

Emily

75 dollar charge that takes 5 to 7 days to go back to card. Hotel is beautiful, our suite was nice size, the overnight guy was great and professional. No free breakfast, pool has no heat, water very cold

Friends_and_family Family

6/10

Pleasant

24 May 2026

Danielle L.

Was pretty good for a spur of the moment stay. The only issue I had with the property was that there were ants in my room.

I left a drink on my nightstand before I left for the day and came back to the cup swarmed with ants.

Other than that, it was a great property, convenient, and the staff were helpful and polite.

Self

8/10

Excellent

24 May 2026

Sindi

The only downfall is no elevators which sucks if you have a lot of luggages

Partner

6/10

Pleasant

24 May 2026

Shanicka

The staff was very Curt, not mean they were very helpful but just very Curt and short with you

Self

2/10

Poor

24 May 2026

Benjamin

Nothing, would never stay here again. Room had a terrible smell.

6/10

Pleasant

24 May 2026

Jessica

Well, the stay wasn’t bad, after currently checking my credit card statement the deposit has posted. Not sure why they took a deposit. I did nothing in the room was clean no smoking no nothing in there.

Partner

10/10

Exceptional

24 May 2026

Nicholas

Staff

10/10

Exceptional

23 May 2026

Venice

Everything was great.

8/10

Excellent

22 May 2026

Teresa

Overall the hotel was pretty clean, the carpets likely need to be replaced and there was an overly stimulating smell of febreze in the rooms but they were clean and the beds were comfortable! The air conditioners worked well, and that's about all you can expect.

Friends

10/10

Exceptional

22 May 2026

Sandra

Guest dryer needs some help. Very slow to dry.

Partner

10/10

Exceptional

21 May 2026

Kun

Everything is excellent

8/10

Excellent

20 May 2026

Shykiera

It was a great stay and I’m thankful

Friends_and_family Family

10/10

Exceptional

19 May 2026

Khaled

Everything was good

8/10

Excellent

19 May 2026

Sammuel

Everything was nice but the hallways smell of animals wasn’t good. I think it should have a hall just for animals that way people like me don’t have to smell them

4/10

Poor

19 May 2026

Kalvin K

It took off my incidental from my credit card instead of ‘pending’ as temporary hold

6/10

Pleasant

19 May 2026

LaQuentin

Nice place has a $75 dollar deposit still havent received mine back

10/10

Exceptional