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Residence Inn Chicago Oak Brook

Chicago - IL · United States

790 Jorie AvenueView location

8.8/10Excellent689 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.8/108.8
Neighborhood8.8/108.8
Quality9.6/109.6
Value8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Chicago Oak Brook

Located in Oak Brook's business district, the Residence Inn by Marriott Chicago Oak Brook is a short drive from the Lizzadro Museum of Lapidary Art and Oakbrook Center Mall. This hotel offers an indoor pool, spa tub, and 24-hour fitness center.

Enjoy complimentary Wi-Fi, a lobby fireplace, and a picnic area. A complimentary shuttle operates within a 3-mile radius. The 156 air-conditioned rooms feature kitchens with refrigerators and stovetops, flat-screen TVs with cable, and complimentary wired and wireless internet. Safes, desks, and phones with free local calls add to your convenience.

Start your day with a complimentary buffet breakfast, served weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. A grocery/convenience store is also available. The hotel provides a 24-hour business center, express check-out, and dry cleaning/laundry services. Self-parking is available (subject to charges).

Read more about this hotelShow less

When you stay at Residence Inn by Marriott Chicago Oak Brook in Oak Brook, you'll be in the business district, within a 5-minute drive of Lizzadro Museum of Lapidary Art and Oakbrook Center Mall.

This hotel is 1.8 mi (2.9 km) from Drury Lane Theater and 7.4 mi (11.9 km) from Morton Arboretum. Make yourself at home in one of the 156 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Secured self parking fee: USD 6 per night (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lizzadro Museum of Lapidary Art 1.3 km / 0.8 mi
Oakbrook Center Mall 1.8 km / 1.1 mi
Oak Brook Golf Course 2.2 km / 1.4 mi
Mayslake Peabody Mansion 3.8 km / 2.3 mi
Drury Lane Theater 3.8 km / 2.4 mi
Loyola Medicine Oakbrook Terrace 4.3 km / 2.7 mi
Yorktown Shopping Center 5.9 km / 3.7 mi
Ty Warner Park 6.6 km / 4.1 mi
Elmhurst College 7.1 km / 4.4 mi
Elmhurst Art Museum 7.5 km / 4.7 mi
Advocate Good Samaritan Hospital 9 km / 5.6 mi
Hines Veterans Administration Hospital 10 km / 6.2 mi
Galloping Ghost 10.2 km / 6.3 mi
Midwest Conference Center 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 156
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Valet parking
  • Room service
Show 25 more facilities & services
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 35 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    STUDIO QUEEN SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 53 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 31 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 BedroomSTU.KG
    STUDIO KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    STUDIO KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Chicago Oak Brook

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Chicago Oak Brook

8.8
Excellent
689 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
8.8 /10
Quality
9.6 /10
Value
8.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Jigneshkumar
Good hotel for the stay with decent breakfast. Friendly staff members!
Family_with_children
6/10
Pleasant
19 Jul 2026
Kevin
My AC unit wasn't working, and the elevator didn't go to the 4th floor. Had to ask to be moved.
Self
10/10
Exceptional
30 Jun 2026
Allan
Amazing breakfast. Multiple kind of food
Partner
10/10
Exceptional
11 Jun 2026
Anamaria
The property was nice and the staff was helpful
Family
10/10
Exceptional
01 Jun 2026
James
A little hard to find but room was nice, the
Staff was great. Room was clean and comfortable.
Family_with_children
10/10
Exceptional
24 May 2026
Moua
It’s clear.
10/10
Exceptional
18 Apr 2026
Robert Joseph
Great
Partner
10/10
Exceptional
17 Apr 2026
Benjamin V
It Was Good
Friends_and_family Family
2/10
Poor
06 Apr 2026
Shakeia
There was no hot tub breakfast was horrible
Family_with_children
10/10
Exceptional
15 Mar 2026
Tangela
Room and hotel were clean. Pull-out couch as a bit uncomfortable
Family_with_children
10/10
Exceptional
16 Feb 2026
Nona
Great
6/10
Pleasant
16 Jan 2026
Nichole
The floor I was in was kind of loud and I smelled marijuana in the hallway
Leisure Partner
10/10
Exceptional
06 Jan 2026
Katherine
Location
10/10
Exceptional
26 Dec 2025
Kimberly
Great!!
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Kurtis
Courteous staff. Breakfasts were tasty. Parking lot could be more secure.
8/10
Excellent
25 Dec 2025
Zdzislaw
Ninę
Business Family
10/10
Exceptional
23 Dec 2025
Corey
Excellent front desk staff
10/10
Exceptional
19 Dec 2025
James
Everything was very good.
Business Partner
10/10
Exceptional
23 Nov 2025
Maureen
Clean, quiet hotel - seems like a business traveler hotel, so quiet on the weekend - which was a plus for us
Partner
10/10
Exceptional
28 Sep 2025
Sue
Room was nice and big, check in was a breeze and breakfast was delicious!
And the lady doing breakfast was a complete joy! You are lucky to have her!
Friends_and_family Family
6/10
Pleasant
24 Sep 2025
dinesh
Staff was very friendly and helpful but property needs improvement
Leisure Partner
4/10
Poor
10 Sep 2025
Denis
Never cleaned my room the remotes did not work on the tv’s and I had to pay for parking in open parking lot
Leisure Self
10/10
Exceptional
08 Sep 2025
Brook
Great stay !! Very clean/quit, great for families. Breakfast very easy/convenient too!
Leisure Family
6/10
Pleasant
25 Aug 2025
Tabitha
Good
Business_and_leisure Partner
10/10
Exceptional
23 Aug 2025
Merinda
Meticulously appointed and cleaned room!
8/10
Excellent
31 Jul 2025
Keyosha
No complaints! Easy check in and out!!
Leisure Family
10/10
Exceptional
21 Jul 2025
Denise
It’s right off a highway but very quiet. Close proximity to malls, restaurants, groceries and easy access to highways.
2/10
Poor
20 Jul 2025
Yesenia
We made a reservation to decorate the room for a friends birthday and we couldn’t devotee what so ever. Then another policy stated we couldn’t have cake. They did cancel with no charge, but it also left us scrambling last minute to find a hotel 2 hours before dinner causing delays.
As soon as I walked in, I noticed the two ladies behind the desk, their demeanor was not very welcoming.
Leisure Friends
10/10
Exceptional
30 Jun 2025
Delmar
Large room
Leisure Partner
6/10
Pleasant
29 Jun 2025
Karen
The hall carpeting was dirty. Needs updating. Really like staying at Residence inns but this is not one I will be coming back too.
Business Self
10/10
Exceptional
20 May 2025
Michael

Great space outside the city

Busy weekend in Chicago so my room was not ready for an early check in. With that said, everything else went very well.
Business
2/10
Poor
17 Mar 2025
Amber
I was very disappointed your website showed a photo of a hot tub but the hot tub had been removed over a year ago. I called Orbitz about a discount since they had false advertisement, and the person was so rude and not understanding. Will not book through this site again! I will be telling friends/ family as well. Horrible customer service
Leisure Family
8/10
Excellent
01 Jan 2025
Katherine
I always like my stay at this location but the heating was working properly this time
Leisure Partner
8/10
Excellent
15 Nov 2024
Wayne
Nice
4/10
Poor
26 Oct 2024
Tom

Never again

Photos show a hot tub and this place had the exact opposite. It was replaced with a cold pool. Multiple people came in, put their feet in the water, complained, then left. The pool was cold and the hot tub no longer exists. They also wacked me with a bizarre parking fee. I travel every week, this only occurs at the seediest of seedy hotels. That was apparent at how the bathroom had random hairs and red droplets in spots.
Friends_and_family Family
8/10
Excellent
01 Oct 2024
Jacob
Awesome room for a decent price
Leisure Friends
10/10
Exceptional
19 Sep 2024
Susan
Well maintained property. large room with a good floor plan
Leisure Partner
8/10
Excellent
19 Aug 2024
Julie
My family and I gave the hotel an 8/10. Why? We would have given it a 10/10 if the hot tub wasn't under construction, the continental breakfast had a better selection, and there were maxi pads in the maxi pads container in the women's bathroom on the first floor.
Leisure Family_with_children
10/10
Exceptional
17 Aug 2024
Allan
The property and Staff were excellent. It is in a quiet location but near to many areas for shopping and dining.
Leisure Partner
8/10
Excellent
10 Aug 2024
janice
So much dust on the air conditioning vents. Had not been cleaned in a very long time.
Leisure Family_with_children
10/10
Exceptional
04 Aug 2024
Keith
Perfect for o
10/10
Exceptional
01 Aug 2024
shadeja
Everything was great
Friends_and_family Family
10/10
Exceptional
28 Jul 2024
Wynette
Staff was very friendly and helpful. Room was very nice.
Leisure Family
10/10
Exceptional
26 Jul 2024
Amanda
Bring charged to park in their parking lot was a little ridiculous!
Family
8/10
Excellent
07 Jul 2024
Carrie
The staff was very friendly. The only downside was the Jacuzzi wasn't working and maintenance could look at it until the day before we left
Leisure Family
10/10
Exceptional
30 Jun 2024
Ivan
Very friendly staff with excellent breakfast.
Leisure Friends
10/10
Exceptional
15 Jun 2024
shahul
I would come back and stay here again.
Leisure Family_with_children
8/10
Excellent
11 Jun 2024
Amy
Great 4 night stay in Oak Brook.
My only issue, Im not quite sure the AC in the room was working properly or if was operator error. Set the temp to 68 but it never moved from 73. Otherwise, great hotel with great staff!
Leisure Family
10/10
Exceptional
09 Jun 2024
Tiffany
I stayed here for work and we had our kids. It was very nice. I loved the full kitchen and it was very clean
Family_with_children
10/10
Exceptional
19 May 2024
James
Very nice room
Business Self
4/10
Poor
14 Apr 2024
Gregory

No Air Conditioning

The air conditioner was not working the room was 80 degrees the whole night
Partner
4/10
Poor
31 Mar 2024
jessica
Blood was on our bathroom floor.
Leisure Family
10/10
Exceptional
22 Mar 2024
Rocco
Staff was very accommodating, and made our stay very comfortable
Business_and_leisure Family
4/10
Poor
19 Feb 2024
DAndre
Wasn’t what I ordered
10/10
Exceptional
11 Feb 2024
Tiffany
I like how comfortable and clean my room was. In the picture I assumed it was an oven in there..but i was able to make my suprise dinner work. But the breakfast did make my friend sick. But overall we enjoyed out stay
Leisure
2/10
Poor
28 Jan 2024
Abiana
Customer service is a joke here. Darlene has to be one of the most rudest person I've ever met.
From the beginning of our stay to the end she made us feel uncomfortable and unwelcome.
The suite was dirty and outdated and reeked of smoke. I couldn't take a shower without getting a headache each time. Seriously if you value your money go elsewhere. For the price you will be greatly disappointed and disrespected by staff members. - If I could give 0 stars I would. On a positive note, Dede was absolutely fantastic and a pleasure to engage with. She deserves a raise.
10/10
Exceptional
23 Jan 2024
Ana
Everything
10/10
Exceptional
12 Jan 2024
Verified traveler

Great Hotel

This hotel was fully equipped above and beyond. The room was spacious, fantastic, and the staff was wonderful
Business
8/10
Excellent
06 Jan 2024
Tiffany
Great sized rooms with a full kitchen. The only bad thing was the rooms were not ready at check-in time. The staff were very friendly & accomodating for the inconvenience. I would stay there again.
Leisure Family
10/10
Exceptional
04 Jan 2024
Leon
Very clean hotel. Staff very helpful.
Friends_and_family Family
2/10
Poor
03 Jan 2024
Sharnice
Room was dirty room didn’t have let out bed dishes bathroom was all dirty I have pictures of the dirty room time stamped with check in time
Leisure Family_with_children
6/10
Pleasant
01 Jan 2024
Matt

Won’t be back

Our room was not ready anywhere near check in time. It was not ready 3 hours after check in time. I was unable to check in the previous day even know I was asked several times to do so. The ice maker took over 90 mins to push out the first batch and only got 3 in total in 18 hours. The room was a quiet and it was smaller than most single room at other hotels. Luckily we did not have to be at dinner early or we would have missed it.
Partner
2/10
Poor
31 Dec 2023
Angela
I spend to much money for the hotel room and the service that I received. I truly need refund for my stay.
Business
10/10
Exceptional
31 Dec 2023
Maria
Excellent service, good area and very clean. The only complaint is towards other guest who were very rude and a nuisance to others in the public spaces like lobby and pool. Other than that everything was excellent.
Leisure Family_with_children
6/10
Pleasant
30 Dec 2023
Elaina
The bed was the most uncomfortable bed I've ever slept on. Hard as a brick and it creaked and squeaked whenever you moved a muscle. The carpet in the suite looks like it's probably never been shampooed before, as well as the pillows on the couch. The HVAC was loud and rattled throughout the night also. All in all, it wasn't completely terrible. The hotel is kind of off to the side in this abandoned looking office plaza, my uber drivers struggled to find the entrance a few times. I was in town for a few days for the holidays and the kitchenette in the room and the Oak Brook location were convenient. I think it couldve been a little cheaper though. Just okay but wouldnt stay again because the bed was so hard and uncomfortable.
Leisure Self
10/10
Exceptional
04 Dec 2023
andrius
It was a great stay
8/10
Excellent
30 Nov 2023
Karen

Mostly Satisfied

Everything was clean and up-to-date. Appreciated the Tv that swiveled from sofa bed to queen bed. Disappointed with we saw no sign of, even after requesting towels at the desk, until our final day of a 5-day stay.
Friends_and_family Family
6/10
Pleasant
25 Nov 2023
JENNIFER
Very polite service
Leisure Partner
10/10
Exceptional
11 Nov 2023
Randy
Beautiful location
Business_and_leisure
10/10
Exceptional
09 Oct 2023
Verified traveler

Great!

Amazing accommodations
Business
10/10
Exceptional
07 Sep 2023
Marcos Gonzalez
Nice and clean and the staff was friendly. The daily breakfast was super!
Leisure Family
10/10
Exceptional
05 Sep 2023
Susan
It was a little out of the way, but not too far off the road .very clean and quiet area.
Leisure Family
8/10
Excellent
04 Sep 2023
Chetan
Location is good, easy access to freeways.
Leisure Family_with_children
10/10
Exceptional
03 Sep 2023
Welzanna
Everything was great
10/10
Exceptional
10 Jul 2023
Esther
The staff was amazingly helpful. I had to stay for almost two weeks. They made my stay more awesome
Business_and_leisure Pet
8/10
Excellent
02 Jul 2023
Norma
Friendly staff, quiet surroundings, pretty good breakfast, easy checkout.
Leisure Self
8/10
Excellent
25 Jun 2023
Carey
The hotel was nice but the customer service was EXCELLENT. Front desk staff - friendly and extremely accommodating
6/10
Pleasant
25 Jun 2023
Michael

Parking fee issue

I should not be charged for overnite parking when my office is 200 yards behind the hotel and I walked to the front door
seems unfair to charge a work neighbor for this
Business
10/10
Exceptional
21 Jun 2023
Sarah
Great rooms!
Leisure
10/10
Exceptional
20 Jun 2023
Jennifer
Accommodating and friendly staff, nice room.
Leisure Pet
8/10
Excellent
05 Jun 2023
Bonnie

A wonderful time.

The rooms were very nice. The attendees in every area were very, very pleasant and helpful. The breakfast had so many items to choose from. Very impressive.We enjoyed the patio. I look forward to using the same type of facility/Marriott on the next trip.
Friends_and_family Family
8/10
Excellent
31 May 2023
Steven

Good visit

Nice stay on a crowded weekend
Friends_and_family Family
10/10
Exceptional
31 May 2023
Linda
Nice area for a quick getaway with my husband.
10/10
Exceptional
26 May 2023
Rosemary

Close to Oak Brook Mall

A Little tricky to find the hotel. Cab from O'Hare was expensive. Try Lyft or Uber? Excellent front desk staff. Stayed one night on the front end of my trip and one night on the end of my trip. Both nights met our expectations.
Friends_and_family Friends
8/10
Excellent
21 May 2023
Ralph
Clean and well lighted area at night. Location tucked away from all the traffic.
Leisure Partner
10/10
Exceptional
02 May 2023
Roseanne
The rooms were adorable. They were clean and cozy. The kids really loved the pool. The breakfast was amazing
Leisure Family_with_children
10/10
Exceptional
01 May 2023
Mark
1st time staying and Definitely coming back!
Partner
10/10
Exceptional
23 Apr 2023
Julee

Check-in

The front desk was having a particularly rough time with a customer but she absolutely held it together and was awesome.
Friends_and_family Family
10/10
Exceptional
08 Apr 2023
jose
Rooms were very nice. Front desk person was amazing. very polite, made me feel welcomed
Leisure Partner
8/10
Excellent
02 Apr 2023
Antionique
My family and enjoyed our weekend vacation clean hotel , clean room with kitchen utensils , nice fitness room only down fall is the pool is small 😞
Leisure Family_with_children
8/10
Excellent
30 Mar 2023
Scott

Business

Service was great. Not great having someone’s fried chicken bones under the bed that the dog dragged out for us.
Business
10/10
Exceptional
20 Mar 2023
Chad

Excellent Stay

The staff was very helpful, clean facility, good breakfast and will stay here again.
Partner
10/10
Exceptional
20 Mar 2023
Amber
I loved the suite! Having a kitchen with a full fridge and free breakfast helped save so much money! The room was quiet and comfortable with lots of space. Lots of free parking and just a couple minute drive to Oakbrook Mall. My only complaint is the hot tub and pool were hard to swim in because of all the chemicals. Everything else as great!
Leisure Family
10/10
Exceptional
09 Mar 2023
Leticia
The check in and xheck out was fast. Clean updated rooms.
Leisure Partner
2/10
Poor
06 Mar 2023
Nicole
The property in itself was pretty decent the pool was pretty cold over chlorinated and burned my whole family's eyes. There was a proudly 15 year old girl with her breast hanging out, at around 9:30 at night my husband went to go to the lobby and was approached by a group of men that harassed him they were intoxicated and threatening threatening. At 9:45 we had a pack of all our things leave out the side door so we didn't run into these men and check out the girl at the front desk said quote I'm sorry. We have yet to receive the refund they should probably get security guards and I am absolutely appalled that this is a representation of Expedia and Marriott they should be ashamed of themselves
Leisure Family_with_children
10/10
Exceptional
06 Mar 2023
Sasha
Great
Leisure Family
8/10
Excellent
28 Jan 2023
Salvador
Place is good clean nice staff
Brake fast is good.

My room temperature never got to 70 so it was cold
But I was there 1 night so no problem I will go back
Family_with_children
8/10
Excellent
25 Jan 2023
C

Good 2 night stay

Recently had a 2 night stopover on business, hotel was good, rooms were large with a decent choice for the free breakfast, conveniently situated only 10 minute walk from Oakbrook Mall, would definately stay here again.
Business
10/10
Exceptional
16 Jan 2023
Marquita
Very nice
Leisure Family
8/10
Excellent
27 Dec 2022
Steven

Nice Stay

The staff was great, got the towels that were missing. They were mopping up the salt from outside to keep the entry clean constantly.
Friends_and_family Family

Location & surroundings

Residence Inn Chicago Oak Brook
790 Jorie Avenue, Oak Brook, United States

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Residence Inn Chicago Oak Brook

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