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Surestay Plus By Best Western Chicago Lombard
Chicago - IL · United States
222 E 22nd StreetView location
9.0/10Excellent3,112 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surestay Plus By Best Western Chicago Lombard
'Enjoy a relaxing stay at our clean, well-maintained hotel in Lombard, Illinois, conveniently located between O'Hare and Midway airports. We're within 25 miles of downtown Chicago attractions like Navy Pier and the Magnificent Mile. Each room features cozy furnishings, a 32-inch TV, coffee maker, refrigerator, and high-speed internet access.
As a 2020 TripAdvisor Travelers' Choice award winner, we prioritize guest satisfaction. Enjoy free Wi-Fi, parking, and a full breakfast buffet. Explore nearby attractions such as the Morton Arboretum and Lynfred Winery, or venture into the city. Our 24-hour check-in desk adds to the convenience.
Whether for business or leisure, our Lombard hotel offers an ideal stay. '
Show less
With a stay at SureStay Plus Hotel by Best Western Chicago Lombard in Lombard (Highland Hills), you'll be within a 10-minute drive of Oakbrook Center Mall and Yorktown Shopping Center.
This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 15.3 mi (24.6 km) from Rosemont Theatre. Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Yorktown Shopping Center
0.7 km / 0.4 mi
Advocate Good Samaritan Hospital
3.5 km / 2.2 mi
Loyola Medicine Oakbrook Terrace
4.3 km / 2.7 mi
Lilacia Park
5.1 km / 3.1 mi
Rush Health
5.3 km / 3.3 mi
Oakbrook Center Mall
5.7 km / 3.5 mi
Morton Arboretum
6.2 km / 3.9 mi
Sheldon Peck Homestead
6.2 km / 3.9 mi
Drury Lane Theater
6.3 km / 3.9 mi
Mayslake Peabody Mansion
6.4 km / 4 mi
College of Dupage
7.1 km / 4.4 mi
Ty Warner Park
7.3 km / 4.5 mi
Oak Brook Golf Course
8.2 km / 5.1 mi
Belmont Prairie Nature Preserve
8.3 km / 5.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- Number of floors (main building): 4
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Laundry serviceExtra charge
- Multilingual staffExtra charge
Show 18 more facilities & services
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Breakfast room
- Conference room: 1
- Meeting room
- PhotocopierExtra charge
- Business centreExtra charge
- TV lounge
- Breakfast
- Continental breakfast
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN KING BED NON SMOKINGTWIN • KING BED NON SMOKINGTWN.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
TWIN KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
QUADRUPLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 40 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 40 m²ROO.QN-1
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Hairdryer
- Radio
Show all 11 amenities
- Internet access
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room QUEEN SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-1
Room amenities
- Cable TV
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Hairdryer
- Radio
- Internet access
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 40 m²ROO.2D-NM
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room TWO DOUBLE BEDS NON SMOKING
Room photos
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Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-NM
Room amenities
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 40 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Ironing set
- Hairdryer
Show all 10 amenities
- Internet access
- Radio
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Cable TV
- Desk
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Ironing set
- Hairdryer
- Internet access
- Radio
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 40 m²ROO.NM-QN
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Wi-fi
- Internet access
- Alarm clock
- Desk
- Cable TV
- Wake-up service
Show all 11 amenities
- Turndown service
- Wheelchair-accessible
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room QUEEN BED NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM-QN
Room amenities
- Hairdryer
- Radio
- Wi-fi
- Internet access
- Alarm clock
- Desk
- Cable TV
- Wake-up service
- Turndown service
- Wheelchair-accessible
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 40 m²ROO.QN
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
Room QUEEN SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Room amenities
- Alarm clock
- Hairdryer
- Radio
- Ironing set
- Wi-fi
- Wake-up service
- Turndown service
- Cable TV
Facilities with extra charge
- Internet access
- Fridge
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Chicago Lombard
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Surestay Plus By Best Western Chicago Lombard
100
reviews shown
Richard
Clean well priced and my room seemed updated
Joshua
No plastic shower lining. Paint peeling on the ceiling in the shower. If you stay more than one day, your room doesn't get cleaned until you check out. Other then that everything else was fine.
John
Breakfast was very good with a wide array of choice
Andrea
Power was out for over 24 hours. Requested a refund. They have ignored the request. At least communicate.
aaron
The person at the front desk, Patrick, gave phenomenal service. I will definitely be going back just for his hospitality. Give him a raise.
Patricia
Everything was fine until the day before we were leaving. There was a power outage, and to my surprise, the hotel did not try to make this inconvenience easier in any way. They blamed it on the power company, no it was mother nature and the hotel should have had backup generators or something! They could have offered puck lights or flashlights, water, SOMETHING! TERRIBLE CUSTOMER SERVICE!
Helena
Breakfast was okay it was clean all times. I didn’t like that the rooms don’t get clean every day. They only clean the room on the 4 day of stay. Parking was horrible, I am thinking because the hotel was busy. The was very nice.
Angel
Very good place to stay, some rooms on the 4th floor being renovated.
Edna
There was ongoing construction at around 7 a.m. on tge Saturday. It was loud hammering and noise that was disruptive and I didn't have the chance to get a decent rest. That was not made know to my boyfriend and I upon check-in that repairs were being done tge floor above ours.
John
YO.....Check in was Fast and Efficient
Room 1st Floor ...109....down the way from Parking Lot Exit and Car!!!
Was All we needed on this trip ....
Thank You ...
JP
PS. My Late Check in ...was Handled and Execution....was Flawless.....JP
Room 1st Floor ...109....down the way from Parking Lot Exit and Car!!!
Was All we needed on this trip ....
Thank You ...
JP
PS. My Late Check in ...was Handled and Execution....was Flawless.....JP
Enrique
Nice, clean hotel in a safe area. Several restaurant options around.
Erin
The breakfast was actually pretty good. Plenty of options as well. The room was clean so no complaints. The staff was very friendly and helpful.
Tsamchoe
Everything was okay, staff was nice! Breakfast selection was okay too.. they only had 1 waffle maker which cause delay for lot of people. Coffee station was nice.
Slobodan
Requested no room service unless I request - when requested the front desk have not updated the room service staff for some reason. Other than that clean, quiet hotel.
Israel
.
Kyle
Great place to stay if you are traveling on a budget. The staff were nice and the rooms were clean. I just wish the beds were updated and more comfortable.
Michael
Good hotel. The only thing is the room needs to be updated. But it seem like they were updated rooms. But I would stay there again.
Anthony
Good value for money
John
Staff was great, so was House cleaning. Good place to stay.
Robert
Best value place I have ever stayed and did not seem like just a value place - had all amenities and place was as good as surrounding chain hotels at 150%-200% higher prices. Good breakfest / free ample parking - I will stay here every time I visit this area - which is every other month.
Catherine
The hallways needed vacuuming but overall it was pretty clean
Mustafa
I have enjoyed my stay in this hotel. It’s perfect location quiet area very clean rooms and very helpful staff strongly recommend for your next day.
Jenevi
i liked how they gave you a big card for your dash board for people to know you are staying at this hotel. and the breakfast food is amazing
Michael
Great stay. Nice breakfast..
Loren
My only complaint was I was sitting at the front desk waiting a bit when I checked in, but it was pretty late in the night at that point and I hadn't filled in the thing saying when I was arriving.
Rooms were very clean and sizable, the bathroom was nice, and the little desk was helpful for me getting work done.
Rooms were very clean and sizable, the bathroom was nice, and the little desk was helpful for me getting work done.
Carla
Greta price . Clean hotel
Tina
Room was clean and great use of space. Staff was nice. Loved they had a list at front desk of places in area to eat at.
Kiara
Always great
Sarah
The rooms are dated but it was super clean. For a basic hotel it exceeded our expectations.
Cindy
Room was clean. Staff was helpful in giving us directions to use the metra.
Ashley
Staff were doing construction on opposite rooms at 8am in the morning. Disrespectful to customers while sleep.
Laura
Good location for many things west. Decent breakfast. Good tv.
Shower very good.
Shower very good.
Stephanie
Good place to stay
Angela
The room was fine. The staff was fine
pchtess
Clean room good breakfast
JR
Rooms were ok. Great breakfast.
John
Clean!!
Diane
Our stay was very nice. Only thing is I did not realize the hotel didn’t have a pool. However, we were told that they give passes to the area’s community pool.
The staff was very helpful.
The staff was very helpful.
Simona
The pictures are not accurate, room was old , AC very noisy and old , shower splashing everywhere, bfast not inform closed at 9, not staying here ever again
Robert
We've stayed here a few times and never have had an issue! The breakfast is always wonderful and they keep everything stocked right up until it closes. The staff is very nice and accommodating. The rooms are clean and everything works. This is our go-to hotel for when staying in the Chicago area.
Ronald W
Really friendly staff, excellent breakfast buffet, great location, shopping and restaurants close by
Kennith
Everything was good, as this is our 3rd or 4th time at this hotel. But this was the first time we had a first floor accommodation. And the only problem we encountered were ants crawling on the table to get to our fountain pops.
Manisha
Buffet breakfast was very good. Clean rooms. Friendly and helpful staff.
Jeanie
Reception is welcoming, wonderful seating areas and tables for guests. It also offers refreshments available all day. Rooms were clean although updates could improve the quality. We would stay again.
Frank
It’s great for a quiet no frills stay
Sonny
Staying to work nice place.
Malcolm
Great, always stay there
slobodan
Clean room
Terrance
Clean room, good breakfast, friendly staff, small gym but I was grateful to get some kinda workout in.
Duane
Great hotel especially considering the price!
leslie
The lobby is nice I had two rooms and paid extra to have the newer rooms and not the older ones as shown in the pictures by room choice 1 room was ok partly remodeled The second room was not and had multiple things falling apart Also breakfast was always out of things and the elevator was very very slow
Ramon
Clean . Close to everything.
Flora
The common areas are remodeled and clean. The room I stayed was beaten up and old. The worst part is fixed windows and no fan in the bathroom. Therefore, there is no air circulation. I addressed the fan issue with the front desk. The gentleman insisted that there was a central fan and vacuums the air up( I held a tissue at the old screen on ceiling and no actively). The first day I went to the farmers market and bought fresh food and vegetables. The next day everything was frozen in the refrigerator. I let them know. Took them two days to replace the fridge. Asked for the manager and he never contacted me to at least acknowledge the money I spent on the food went to the garbage. This was a business trip and I was there for two weeks. No manager..
Prince
Nothing
Mary
AC
pearlie
The room was clean the parking lot was a lil congested but we made things work. Breakfast was good and the staff was very helpful and nice.
Rakelle
We stayed here with lots of family and friends for our wedding weekend and it was great! The staff were very friendly and helpful. Breakfast options were good. Didn’t have to pay extra for parking. Close to the mall. Comfortable beds. Lovely remodeled lobby and breakfast area. Great value!
Keyanna
Very far from most popular activities. It was an okay stay but the room had a weird scent, so did the towels and overall everything just appeared dingy. I personally wouldn’t stay here again but it’s most definitely not the worst hotel I ever been in. The breakfast was not bad and the staff were nice.
Abanoub
The staff is great. Ken at the front desk checked me in. I had booked the wrong room on Expedia, he worked with me to edit the reservation even after I already checked in; he was very helpful, friendly & professional
donavan
Came to Chicago for a 10 day work trip. My stay at Surestay was awesome. Hotel very clean, room was clean and comfortable. Free breakfast each morning. Great way to start my day. Location was good. Easy to get to work. There’s a couple of malls in the area for food options. There’s also a Greek restaurant next door. I was told the food is good.
Not complaints. Easy place to stay and clean, which is a big plus. Also the staff were amazing.
Thank you
Not complaints. Easy place to stay and clean, which is a big plus. Also the staff were amazing.
Thank you
Jeffrey
Great staff and the amenities and breakfast is great
Kenyatta
The breakfast choices we mid at best.
Elizabeth
Great location, nice hotel but they really really need to upgrade their bed pillows! Too small, too flat, cheap. And like too many hotels, the bottom of the bathtubs are curved, not completely flat and it makes me unsteady as I’m showering. The elevator seemed very jerky too.
David
Excellent service
Vanesa
Clean rooms, nothing fancy.
Michael
This was great place. We really enjoyed it. The staff were really friendly and kind. Rooms were cleaned and they smelled fresh. Breakfast was hot and coffee was available the whole day.
Gerardo
Very good hotel. Clean, safe and Very good breakfast every day
Howard
I hope this review doesn't raise the roommate price, but this was a fun,and relaxing stay 😎. The rooms are large and well appointed with beautiful clean modern design, and a comfortable bed. All the linens are clean, white, and fresh.The shower puts out an awesome 👌 spray! An extra \"Perk\", be sure to ask about the Paradise Bay Water Park 💧 Pass! Thank you for a wonderful stay ❤️!
Joe
The hotel was fine… not in perfect condition but clean, breakfast was very good. Stayed 5 nights room only cleaned after 3rd night.
Lynn
Breakfast could use improvements.
Lisa
This place was extremely clean and the employees were very helpful. I would stay there again. And he was close to everything.
Katie
Room was a little disturbing
Carmel
It was great
Jared
Nice place I go back again.
Ashley
Free parking. Close to shops.
Mackenzie Lynn
Nice stay, breakfast was yummy, rooms were clean.
Logan
Clean, fast check-in, kind staff. Would stay again!
Jacob
The staff, especially Patrick at the front desk, were extremely friendly, sweet and helpful. Everything you would expect from a more affordable hotel except for the ants in our room.
Karleen
Todo estuvo excelente
Angel
Convenient and safe neighborhood. About 25 minutes from downtown depending on traffic. Beds were comfortable. Room stayed cold.
David G
Overall, we had a pleasant stay at the SureStay Best Western in Lombard. The staff was wonderful—friendly, responsive, and helpful throughout our visit. The hotel was quiet, parking was easy, the area felt safe, and there were plenty of restaurants and amenities nearby. It’s also a convenient location for visiting downtown Chicago without the hassle of staying in the city. The complimentary breakfast looked and smelled great, although we did not try it. The bathroom was well-equipped with a roll-in shower and grab bars.
My concern is with the ADA room itself. While the bathroom was accessible, the room was not. The layout was extremely cramped, and I had difficulty navigating it with my compact travel walker. A guest using a standard walker or wheelchair would have no access to the room, with the bathroom being the only fully accessible area. The bed was also quite high, making transfers more difficult than expected in an ADA room.
The remote-controlled blinds broke on our first morning but were repaired promptly, which we appreciated. The in-room microwave did not work during our stay, although we did not report that issue to staff.
While we enjoyed many aspects of the hotel and would stay here again, I would strongly encourage the hotel to reevaluate the accessibility of this room. The ADA designation does not accurately reflect the room’s usability for many guests with mobility challenges.
My concern is with the ADA room itself. While the bathroom was accessible, the room was not. The layout was extremely cramped, and I had difficulty navigating it with my compact travel walker. A guest using a standard walker or wheelchair would have no access to the room, with the bathroom being the only fully accessible area. The bed was also quite high, making transfers more difficult than expected in an ADA room.
The remote-controlled blinds broke on our first morning but were repaired promptly, which we appreciated. The in-room microwave did not work during our stay, although we did not report that issue to staff.
While we enjoyed many aspects of the hotel and would stay here again, I would strongly encourage the hotel to reevaluate the accessibility of this room. The ADA designation does not accurately reflect the room’s usability for many guests with mobility challenges.
Paula
We've been in-between homes rt now n have been here about a month...Always Clean!!! Friendly Staff...Everything has been quite Consistent....Thumbs Up!!!
ghassan
Happy
Niket
The bathtub in our room was clogged and the water would accumulate while bathing. There was no exhaust vent which made it worse while using the toilet.
Tracey
It appears that not all of the rooms have been updated. We got an older room which was ok but he furniture and lamps were old and dirty looking. Our room smelled heavy of some type of air freshener as if they are trying to cover a bad smell. The bed was comfortable but the pillows were hard. The bathroom was partially update, the lighting was very good. I was surprised that the breakfast ended so early 9am. Luckily we only stayed for the one night.
Mandell
I was generally satisfied with my family and I's stay at this hotel. The ironing board in our room was broken down with an old cover that needs to be replaced. Housekeeping could've been done more frequently as well. In the three nights we stayed, they never came. The front desk clerk kindly provided us fresh cloths and towels without hesitation.
Craig
I had a quiet, relaxing and enjoyable Father's Day weekend.
They even served hot breakfast in the morning.
They even served hot breakfast in the morning.
Liz
.
David
The night auditor Mr Barrett was very nice and helpful
David
Everything was great
rajesh
Room was clean, breakfast is good. Location is good if u wish to stay overnight for the next days flight.
Nivea
I got a double room and the mattresses were terribly hard
Myles
Clean rooms
Michael
It was good in nice in the room
Tynetta
There was nothing around within walking distance
Janet
Small rooms
lauren
Great location, clean rooms, great breakfast. Great value for the price. We stay here whenever we visit my husbands family in Chicagoland.
Michelle
Andrew at the front desk was so helpful. Room was clean, especially the bathroom.
Austin
Staff was excellent!!! Definitely recommend!
Debra
Very helpful staff. They went out of their way to ensure we had help with a taxi back to the airport & very quick to replace the blow dryer when it didn’t work. I would definitely recommend this hotel to friends & family.
Location & surroundings
Surestay Plus By Best Western Chicago Lombard
222 E 22nd Street, Lombard, United States
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Surestay Plus By Best Western Chicago Lombard
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