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Chicago Marriott Naperville

Chicago - IL · United States

1801 North Naper BoulevardView location

8.8/10Excellent796 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Location9.2/109.2
Neighborhood9.2/109.2
Quality8.0/108.0
Value9.0/109.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chicago Marriott Naperville

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands. For lunch or dinner, stop by Artisan Table, a restaurant that specializes in American cuisine.

Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, a business center, and express check-out.

Planning an event in Naperville? This hotel has 81991 square feet (7620 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 424 guestrooms featuring iPod docking stations and Smart televisions.

Your bed comes with down comforters and premium bedding.

Read more about this hotelShow less

Located in Naperville, Chicago Marriott Naperville is in the business district, a 4-minute drive from Morton Arboretum and 6 minutes from DuPage Children's Museum. This hotel is 3.5 mi (5.6 km) from Riverwalk Park and 3.7 mi (6 km) from College of Dupage.

Stay in one of 424 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Naperville? This hotel has 81991 square feet (7620 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager LEED Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 22 per person
    • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
    • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
    • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
    • Uncovered self parking fee: USD 10.0 per night
    • Pet fee: USD 111.48 per accommodation, per stay (maximum USD 200 per stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 50.0 (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Naperville Yard Indoor Sports Complex 1.1 km / 0.7 mi
University of Chicago Hospital 1.9 km / 1.2 mi
North Central College 3.8 km / 2.4 mi
DuPage Children's Museum 4.2 km / 2.6 mi
Saints Peter and Paul Catholic Church 4.4 km / 2.7 mi
Morton Arboretum 4.7 km / 2.9 mi
Wentz Concert Hall 4.7 km / 3 mi
Benedictine University 4 km / 2.5 mi
Riverwalk 5.4 km / 3.3 mi
Naper Settlement Museum 5.5 km / 3.4 mi
Riverwalk Park 5.6 km / 3.5 mi
Heritage Woods 5.7 km / 3.5 mi
Arrowhead Golf Club 6 km / 3.7 mi
Moser Tower and Millennium Carillon 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1978
  • Year of most recent renovation: 2011
  • Total number of rooms: 424
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 40 more facilities & services
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • TerraceExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Children playground
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Hot breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Chicago Marriott Naperville

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Chicago Marriott Naperville

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Chicago Marriott Naperville

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Chicago Marriott Naperville

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Chicago Marriott Naperville

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Chicago Marriott Naperville

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Chicago Marriott Naperville

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Chicago Marriott Naperville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Chicago Marriott Naperville

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Chicago Marriott Naperville

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Chicago Marriott Naperville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Chicago Marriott Naperville

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Chicago Marriott Naperville

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Chicago Marriott Naperville

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Cable TV
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Wake-up service
    • Disability-friendly bathroom
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Chicago Marriott Naperville

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Cable TV
    • Satellite TV
    • Bathrobes
    • Hairdryer
    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wake-up service
    • Pay movies
    • Toiletries
    • Desk
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Chicago Marriott Naperville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Chicago Marriott Naperville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chicago Marriott Naperville

8.8
Excellent
796 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
9.2 /10
Neighborhood
9.2 /10
Quality
8.0 /10
Value
9.0 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Christine
Unsafe feels at this property. Will never return. Also fire alarms going off and frat style party scene in the hallways outside rooms in the middle of the night. Property in disrepair and in need of serious updates. Read other reviews about staff and GM. High pricing for this circus.
4/10
Poor
01 Aug 2026
serdrena
The staff was rude, didn't speak upon arrival and the room smelled like urine. They failed to even ask how the stay was. I was I'll from smelling this scent all night. So much for giving this place a chance
2/10
Poor
31 Jul 2026
Laura
The AC in the room was so loud when it started up. It woke us up all night long. The covers were itchy and uncomfortabe. There was no fridge in the room
10/10
Exceptional
24 Jul 2026
ANTONIO
Staff were great
4/10
Poor
19 Jul 2026
Anju
Room not very clean, a 2 start hotel is better than this. Room smelled like wet rag walking in. Bedding and blanket low quality.
Friends
10/10
Exceptional
19 Jul 2026
Envy
I loved everything about the place plus we were there for basketball and they accommodated us well as far as the boys and parents
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Mohammad
It was a pleasant hotel and friendly staff
10/10
Exceptional
31 May 2026
Becki
We came in for a wedding and the hotel was close to everything for us
Family
10/10
Exceptional
17 May 2026
Barbara
The room was very big and clean. There is alot of space for parking.
Partner
4/10
Poor
12 May 2026
Cathy
Pool deck slippery, my friend fell.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Mary
Have been staying here for 5 plus years every winter break. It’s been great every time. Clean and modern. And the staff has always been outstanding!
10/10
Exceptional
19 Mar 2026
Taizjane
I don’t like how the rooms are connected with another door you can enter but everything else is wonderful.
Partner
10/10
Exceptional
17 Mar 2026
Andres
Parking was very easy and very secure
10/10
Exceptional
17 Feb 2026
Paulette
Super easy check-in
Partner
10/10
Exceptional
16 Feb 2026
Scott
Room was comfortable, clean. Hotel was amazing
Leisure Partner
10/10
Exceptional
23 Jan 2026
Kevin
Excellent hotel
10/10
Exceptional
04 Jan 2026
Sandy
Yes
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Cherryl
Friendly courteous staff. Well kept room nice amenities.
10/10
Exceptional
23 Nov 2025
Lucy
Clean room, great amenities, nice staff
Leisure Family_with_children
6/10
Pleasant
16 Nov 2025
Lisa
When I booked my room I saw no mention of having to sign up for breakfast
10/10
Exceptional
21 Oct 2025
Felicia
Staff were super helpful!
Leisure
4/10
Poor
05 Oct 2025
laura
So loud. Could not sleep . Needs updates. Old hotel for price
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Chance
Stayed here while on business for a week. It’s a great location with walking distance to restaurants and I got to say that the staff and quality of amenities was a great value. Parking is no drama and it’s close to the freeway if you need to explore.
Business Self
4/10
Poor
30 Aug 2025
Maribel
Booked my stay on Travelocity for a 2 queen bed room, when we got up to the room it was a king size bed room, they tried to say that I booked a room with no preference but I showed them my reservation that confirmed a room with 2 queen size beds. The hotel was packed with 2 big events, so they said “with what’s going on here we ran out of double bed rooms, ahhhh well I payed for a double bed room, unfortunately all the surrounding hotel were booked so we couldn’t just walk away and loose our money, so they said they can give me a bigger room with a king bed and they would add a rollout bed. We had no choice so we said yes, unfortunately the rollout bed was small so I had to go ask for an other roll out bed.
Leisure Family
10/10
Exceptional
26 Aug 2025
Jordan
Great spot!
2/10
Poor
20 Aug 2025
Marc
I could not check in. They said the room was not available. I never was able to stay at this hotel.
8/10
Excellent
07 Aug 2025
Stephen Blum
Only complaint is they did not have any extra blankets available when I asked for some in the lobby at night
Leisure Friends
10/10
Exceptional
29 Jul 2025
ebony
Location
Family
6/10
Pleasant
14 Jul 2025
Christine
Plumbing problem. No microwave. Room service order screwed up 3x. Bathroom too too small. Pool towel not much bigger than kitchen towels. No free WiFi. No free breakfast buffet. Breakfast buffet not much better than free buffets at other hotels. Wouldn’t stay again.
Leisure Family
10/10
Exceptional
11 Jul 2025
Torrey
Great place to stay very clean. Great customer service
Leisure Family
10/10
Exceptional
17 Jun 2025
Lois
it was a pleasure
10/10
Exceptional
05 Jun 2025
Thomas J
Convenient to restaurants
Leisure Family
8/10
Excellent
29 May 2025
Niki
The hotel staff were polite, friendly, helpful and great at check in. Our room service staff went above and beyond to accommodate us and were so lovely.

We had a negative experience at Sunday buffet breakfast, where we were seated at the end of a large table where there was clearly a large group sitting there. The restaurant was busy, but the staff seated us there. As I waited at the table, my daughter was getting breakfast when a man sat in her seat. I politely told him my daughter was sitting there, and the man next to him told me “too bad, we were here first, we are not moving”. I was quite upset by this and then asked to be moved to a different table. I would have preferred to wait then deal with difficult customers.

Our room was nice. But we found the floor had not been cleaned well. There was broken plastic on the floor, a rolled up sock from the previous guest that had not been cleaned or removed. I strongly doubt the floor was cleaned. We also found a sea shell on the bathroom vanity.

The bed was comfortable and we had a good night’s rest.
Leisure Family
10/10
Exceptional
27 Apr 2025
Pamela
Typical Marriott quality stay, nice. Staff took away breakfast a bit too soon on one of the days of our conference. However, we stayed a few scant minutes over in a ballroom the previous night so I guess it was perhaps retaliatory or staff was not prepared for the event next door to us. Either way, we may book again. All of our midwestern state guest were pleased
Business_and_leisure
10/10
Exceptional
24 Apr 2025
John
Very nice place to visit
Business_and_leisure Family_with_children
8/10
Excellent
15 Apr 2025
Detria
Hotel was fine but aid for breakfast through Expedia staff could not see. Overall would stay again.
Leisure Family_with_children
10/10
Exceptional
07 Apr 2025
Amanda
It was a nice atmosphere to be in!
10/10
Exceptional
07 Apr 2025
Sonya

Marriott-Naperville Visit

Great stay! Very Clean! Staff was friendly and professional! No wait for check-in or eateries.
Friends_and_family Family
8/10
Excellent
01 Apr 2025
Detria
Overall property was very nice. Hotel aesthetic was very pleasing. I would definitely stay again! Pool area was nice. Several times people almost slipped. Would loved to see this area better kept. Other than that we had a good time.
Leisure Family
8/10
Excellent
17 Mar 2025
jaime

Would stay again

Rooms were fine. Comfortable beds. Tiny bathroom. Free parking was nice. Starbucks was nice. Housekeeping came in even with the do not disturb sign on the door. Luckily the door was latched from inside or I wouldn’t have been happy since my child was in the middle of changing near the door. Nice big lobby.
Business
10/10
Exceptional
10 Mar 2025
Laurie
Attentive and friendly staff, very clean rooms, and hotel food was delicious!! Meeting rooms were excellent for our conference!
Business Partner
8/10
Excellent
18 Feb 2025
Dione
Had to request a refridge and then it was plopped in the corner on the floor.
Leisure Family
10/10
Exceptional
17 Feb 2025
Cutberto
Great Venue, We were there for a conference and the location was great. Clean, safe and staff was awesome!
Business_and_leisure Family_with_children
10/10
Exceptional
09 Feb 2025
Paulette
Wonderful accommodations!!
Business
10/10
Exceptional
02 Jan 2025
Sundy
Love the staff, breakfast, and cleanliness!
10/10
Exceptional
09 Dec 2024
Aaron
Room was clean and very well done with amenities.
Leisure Family
10/10
Exceptional
01 Dec 2024
Teresa
Friendly and professional staff, all shifts, all departments!
Leisure Family
10/10
Exceptional
28 Nov 2024
Mary
Have stayed here many times. It is always nice.
Leisure Family
8/10
Excellent
19 Nov 2024
Ronald
Excellent fitness center that spanned two separate rooms.
Leisure Self
10/10
Exceptional
17 Nov 2024
brisilda
Easy check in clean room
10/10
Exceptional
14 Nov 2024
Marcelo
Great service friendly staff
Business_and_leisure Family
10/10
Exceptional
12 Nov 2024
Eugene
Marriott was very clean and quiet. The beds were very comfortable.
Leisure Family
10/10
Exceptional
27 Oct 2024
Verified traveler

Great Property, Great Location

Wedding weekend - wonderful accommodations with plenty of amenities in the area. Really wish the bathroom (#410) had hooks at the sink for hand towels and on the wall or doors for body towels. That would make it easier to participate in the efforts to reuse towels 😊♻️
Friends_and_family Family
10/10
Exceptional
15 Oct 2024
wendel

Great location and stay

Great location and stay
Partner
10/10
Exceptional
27 Sep 2024
Elizabeth
Located where there is easy access to west suburban locations, walkable to dining options and there are walking running routes in a nearby forest preserve.
Business_and_leisure Family
10/10
Exceptional
18 Sep 2024
Pranav
safe
2/10
Poor
03 Sep 2024
Suzette
Room was horrible shower was cramped and breakfast was horrible
Leisure Family
10/10
Exceptional
14 Aug 2024
Jill
Very easy to get to, right off of Naperville Road. Very friendly staff.
Leisure Family
10/10
Exceptional
10 Aug 2024
Nathan
Nice rooms, good atmosphere, great area
Leisure Partner
8/10
Excellent
09 Aug 2024
Emilie
The location has a lot of restaurants around it. It feels like a safe area to walk at night and the staff are always very prompt. There are a lot of bigger groups that stay here so noise is sometimes an issue and the rooms are pretty dated and tired. The beds are also not great. They use comforters as a bed topper. They do have great bar staff and live music on Tuesdays that makes for a lively experience. Great for what I need wouldn’t select if not for location and price.
10/10
Exceptional
22 Jul 2024
Margarito
Very nice
Partner
10/10
Exceptional
21 Jul 2024
Piper
We had a good experience with the Marriott. Only negative was the price of drinks at the bar which seemed very high for a suburban hotel.
Leisure Family
10/10
Exceptional
21 Jul 2024
Leonel
The quality of the hotel very clean and comfortable
Leisure Friends
10/10
Exceptional
28 Jun 2024
ramona
Beautiful place
Leisure Family
10/10
Exceptional
23 Jun 2024
Alexey
Good
10/10
Exceptional
14 Jun 2024
JAMES
The property was very nice
Business_and_leisure Partner
8/10
Excellent
11 Jun 2024
John
Great quality hotel. Reliable choice.
10/10
Exceptional
06 Jun 2024
Jack
Room was spacious and clean and the downstairs bar had live music when I visited.
Business_and_leisure Self
10/10
Exceptional
02 Jun 2024
Debbie
Very nice and relaxing
Family_with_children
10/10
Exceptional
27 May 2024
Katherine
Clean
4/10
Poor
19 May 2024
christian
Worn down hotel. Lobby and hotel bar incredibly noisy children screaming and crawling on top of furniture entire evening. Very noisy hallway - children screaming and playing hallways outside rooms. Breakfast not at all Marriott level. Restaurant/bar very expensive (also compared to other JW Marriotts).
Business
6/10
Pleasant
13 May 2024
Verified traveler

Fine

Service was about as good as service anywhere has been post-Covid (I.e., pretty bad). The desk staff was really friendly, but struggled to follow through on our requests. We ordered a pizza from the bar and it took 45 minutes to come out. The hotel was clean and the room was fine, but we would look for somewhere else if we were traveling to Naperville again.
Friends_and_family Family
8/10
Excellent
21 Apr 2024
Beth
Marriott now only gives one coffee cup and one coffee in room, regardless of number of guests. Now charge for internet. Otherwise comfortable and convenient
Friends_and_family Family
10/10
Exceptional
21 Apr 2024
Kevin
Stay was great. Room was very clean. Beds are very comfortable.
Friends_and_family Family
10/10
Exceptional
10 Apr 2024
Verified traveler
All the staff were SO friendly (the bartenders could use a little help in that area). This has been one of the best hotels we have stayed at in a long time just based on the service we were provided.
Friends_and_family Family
10/10
Exceptional
03 Apr 2024
Denise
Clean, friendly and convenient.
What more could you want? :)
Business Friends
10/10
Exceptional
25 Mar 2024
Karen
Great location lots of restaurants in the area. Pool jacuzzi and fitness center were nice. Clean and room was spacious. I would definitely recommend.
Leisure Self
10/10
Exceptional
11 Mar 2024
Richard
Quick check in and clean room.
Business Self
2/10
Poor
19 Feb 2024
jessie
Worst mattress ever slept on lumpy and uncomfortable!
8/10
Excellent
04 Dec 2023
Elizabeth
This Marriott is always great. It does host a lot of tournament teams and my daughter used to play club sports so, I appreciate having to corral kids. This is the first time in the hotel that the girls were so loud (Cheer team) well past midnight and the mothers were almost worse, drunk off their gord. I almost called but just stepped out and shushed them. The staff is always accommodating and room always clean. More eco friendly. Kept my used towels this time. Usually, despite hanging them like I should they always get taken away with fresh ones. Glad they left my hardly used towels
Friends_and_family Family
10/10
Exceptional
01 Dec 2023
Kelly
The room sizes were big, the staff was great and it was conveniently located near restaurants and downtown Naperville.
Family
10/10
Exceptional
25 Nov 2023
Noah
Great pool for the kids and and hot tub !

Nice place to stop on the way through when traveling, facility was very nice, and staff / service was excellent .
Leisure Family_with_children
10/10
Exceptional
26 Oct 2023
Melissa K
My conference there was amazing! The catering service was fantastic. The rooms were clean. Staff were friendly and on point with service. The bar at night for dinner was a bit slow for taking orders. They got my order wrong, but it was still good. The beds were comfortable. The shower was excellent with good water pressure.
Business Friends
10/10
Exceptional
19 Sep 2023
Christi
Loved amenities
Business Self
6/10
Pleasant
10 Sep 2023
Paolo
Was charged $9.95 for internet, I think? (really???), still haven’t gotten an itemized receipt….

Was told there was a shuttle for my event by my wedding hosts and front desk was of no help and said they had no information on this.
Leisure Self
8/10
Excellent
29 Aug 2023
Michael
The stay was nice. $25 for a Buffett breakfast for one seemed a little higher to me
Business Self
8/10
Excellent
25 Aug 2023
Kento
Overall it was a great stay. However, i left an item for medical device and left two voicemail to lost and found with no answer. Other than that, great stay. Thank you.
10/10
Exceptional
20 Aug 2023
Nora
Love this property because of easy access to the highway
Business_and_leisure Partner
10/10
Exceptional
18 Jul 2023
Amit
Very nice and helpful staff
Business Partner
6/10
Pleasant
05 Jul 2023
Suzanne
This Marriott has very helpful friendly staff, but not enough of them, as is the case for many businesses post pandemic. They have a sign in the room saying you can request a refrigerator, but even when the hotel did not appear to be full, they put me on a wait list for a fridge and I never got one. There is very limited parking close to where you want to bring in your luggage. They do have carts you can use on your own without paying for someone to help. However if you want someone to come and help put luggage on your cart in your room due to physical issues, they wouldn't do it the day I was leaving. They say they have a restaurant, but it is closed right now, and you can eat in the noisy area of the bar instead. My salad was fine. There is a lot of road noise if you have a room facing the highway and I am not sure what it was like on the other side of the hotel.
Business_and_leisure
10/10
Exceptional
22 Jun 2023
Scott

Scott

Maricela at the front desk went above and beyond to help my family. In fact all the front desk staff that I dealt with were wonderful people.
Friends_and_family Family
6/10
Pleasant
12 Jun 2023
P

Nice but for 1 night

Room had poor venelation.
The front staff were so polite but completely understaffed.
Partner
10/10
Exceptional
16 May 2023
Farhan
Excellent! Will come back
Leisure Family_with_children
10/10
Exceptional
28 Apr 2023
Brenda
It was an enjoyable stay
Business_and_leisure Partner
10/10
Exceptional
22 Apr 2023
Richard G
Clean, friendly staff and quiet location.
Business Self
10/10
Exceptional
17 Apr 2023
gina m
Nice clean hotel
Business Self
10/10
Exceptional
15 Mar 2023
CANDICE
Front desk was very helpful and friendly.
Business Partner
10/10
Exceptional
14 Mar 2023
Carlos
We enjoyed our stay, the staff was friendly and helpful
Leisure Family
8/10
Excellent
18 Feb 2023
Syeda
I liked the property and the staff, but did not like the bed or the fact that a colleague found a roach in their room. The cleanliness was lacking.
Business Self
4/10
Poor
09 Dec 2022
ROBERT
Not a great experience. Desk staff were unhelpful. Room included free Wi-Fi had to download 98mb app on phone. Ordered Wi-Fi for 2 days. Woke up 2nd day and had to reorder Wi-Fi. No room service. Restaurant in hotel but no menus in room. No paper or pen. Room cleaning by request only. Basic overpriced hotel room.
Partner

Location & surroundings

Chicago Marriott Naperville
1801 North Naper Boulevard, Naperville, United States

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Chicago Marriott Naperville

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