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Tru By Hilton Naperville Chicago

Chicago - IL · United States

1809 West Diehl RdView location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Naperville Chicago

At the junction of Interstate 88 and Illinois Highway 59, our hotel is within easy reach of Naperville's attractions. We're 10 minutes from Chicago Premium Outlet Mall, 15 minutes from DuPage Children's Museum, and 35 minutes from Brookfield Zoo.

Our hotel features a heated indoor pool, 24-hour fitness center, and 24-hour snack shop.

Read more about this hotelShow less

With a stay at Tru by Hilton Naperville Chicago in Naperville, you'll be within a 5-minute drive of Topgolf and Odyssey Fun World. This hotel is 3.2 mi (5.1 km) from Northwestern Medicine Proton Center and 3.4 mi (5.4 km) from Heritage Woods.

Stay in one of 121 guestrooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Topgolf 1.9 km / 1.2 mi
Odyssey Fun World 2.2 km / 1.4 mi
Heritage Woods 4.5 km / 2.8 mi
Blackwell Forest Preserve 4.6 km / 2.9 mi
Northwestern Medicine Proton Center 5.1 km / 3.2 mi
Nike Sports Complex 5.6 km / 3.5 mi
Bowlero Naperville 6.6 km / 4.1 mi
Centennial Beach 7.4 km / 4.6 mi
Chicago Premium Outlets 7.7 km / 4.8 mi
Riverwalk 8.1 km / 5 mi
Naperville Yard Indoor Sports Complex 8.4 km / 5.2 mi
Riverwalk Park 8.5 km / 5.3 mi
DuPage Children's Museum 8.6 km / 5.4 mi
Cantigny Park 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 9 more facilities & services
  • Wi-fiExtra charge
  • Non-smoking area
  • Breakfast room
  • Indoor freshwater pool: 1
  • Breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Cable TV
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Bathroom: 1

    Facilities with extra charge

    • Satellite TV
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Toiletries
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable5 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Individually adjustable heating
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Mini fridge
    • Cable TV
    • Bathroom: 1
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Satellite TV
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Tru By Hilton Naperville Chicago

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Bathroom: 1

    Facilities with extra charge

    • Satellite TV
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Toiletries
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Bathroom: 1
    • Mini fridge
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Tea and coffee making facilities
    • TV
    • Internet access
    • Satellite TV
    • Toiletries
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable4 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Bathroom: 1
    • Mini fridge

    Facilities with extra charge

    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Toiletries
    • Satellite TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 32 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Bathroom: 1
    • Cable TV

    Facilities with extra charge

    • Satellite TV
    • Toiletries
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 32 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Tru By Hilton Naperville Chicago

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Cable TV
    • Mini fridge
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 32 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable7 photos

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Bathroom: 1
    • Mini fridge

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Satellite TV
    • Toiletries
    • Tea and coffee making facilities
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 32 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Tru By Hilton Naperville Chicago

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Bathroom: 1

    Facilities with extra charge

    • Toiletries
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru By Hilton Naperville Chicago

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Naperville Chicago

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
13 Jul 2026
Ljupcho
Pool is so small and always with kids and birthday parties.
Partner
2/10
Poor
10 Jul 2026
Patrice
The hotel caught on fire due to being struck by lightning so I didn't get a chance to stay..
Partner
2/10
Poor
03 Jul 2026
Carlos Edgardo
The building was on fire, but the alarms never got activated
Family_with_children
10/10
Exceptional
03 Jul 2026
John
Great stay at Tru. Very convenient location just off I-88. Would definitely stay here again.
Friends_and_family Friends
6/10
Pleasant
01 Jul 2026
Heather
Ok...the Good, tha Bad, and the Ugly. It's apt...

The Good
- The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating.

The Bad
- The walls are THIN. it's not great for light sleepers

The Ugly
- The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors.
DIRTY
Family
4/10
Poor
01 Jul 2026
David
I generally don’t write longer reviews, but I’m inclined, after 40+ years of traveling, to detail some things. This was actually an extended stay as I was looking for a bit of savings over my usual spot in the area. First, the room itself was fine; clean, comfy. Location is great. However, the building is made from balsa wood and the lowest grade insulation available. This is the noisiest hotel I’ve ever stayed in. I could hear phone alarms through the walls, conversations, every person that stayed above me for the weeks I was there sounded as though they weighed 300 pounds. In fairness, there were some obnoxious groups that stayed for a few days- I couldn’t wait for the dance moms to leave. The floors aren’t carpeted so the laminate does little to pad walking.
The staff weren’t necessarily rude, but they sure weren’t friendly and often seemed annoyed by folks interacting with them.
(The exception being the young brunette haired girl who was very friendly and helpful). The breakfast area was disgusting. Tables weren’t maintained after people left, so there was no where to sit without wiping it up yourself. There just didn’t seem to be any oversight and food and beverage were often lacking until asking the put out attendant for more things to be replenished.
I always have decent stays at Hilton properties, but this place needs some corporate oversight. I’ll spend a few extra bucks and go back to my usual spot across the way.
Self
8/10
Excellent
29 Jun 2026
James
.
Partner
10/10
Exceptional
27 Jun 2026
REYNALDO
The room was definitely clean,staff polite and very helpful/ air conditioned room and plenty of parking.
Partner
8/10
Excellent
27 Jun 2026
Shaquita
The staff was very nice and helpful and the rooms and shared spaces were clean. The beds are comfortable as well. Just an fyi- the room does not have a closet, dresser, or microwave. The gym was small but well maintained.

Breakfast can be hit or miss if you are vegetarian but there is fruit, oatmeal, and toast.

If you are staying for a week, you may have to request additional rags/towels and toilet paper. They were not put in our room right away but we were able to get it from the front desk easily.

The walls are thin so you if anyone next door is loud you will definitely hear it.

Overall we enjoyed our stay and would stay here again.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Travis
Clean beautiful room, helpful staff, great amenities, it was an excellent experience and place to stay, I'd recommend it to others again and again
Family_with_children
6/10
Pleasant
26 Jun 2026
Tenzin
Things I liked - the property was close to shopping and outlet malls, dining and entertainment.

Disliked - Check in staff was not pleasant.
Room - had hair all over in the shower. The pillows were so uncomfortable. Walls are paper thin - could hear everything from people walking upstairs, to dogs barking in the next room. Had very poor sleep the 2 night I stayed.

It was not the best stay at a Hilton.
Family
4/10
Poor
26 Jun 2026
Melissa
We decided to check out a day early due to change of plans and the fact that there was a dance team there causing noises at all times of the day/night. Couldn’t sleep. The assistant general manager said she’d refund my night. The general manager said no. If they’re not going to refund they should make sure guests are able to get sleep and not have Elementary aged children running around yelling (unsupervised) at night.
8/10
Excellent
26 Jun 2026
Cassandra
friendly and helpful staff
Business
10/10
Exceptional
24 Jun 2026
Tenisha
AMAZING!!!Family of four had original plans changed last minute. Hotel was already booked so we pivoted and boy are we glad we did! The property is clean, bright at night, and overall in great condition. The back patio became my husband’s favorite place! Breakfast was delicious, well-stocked (throughout all of breakfast), and had a great variety of items to choose from. The pool and surrounding area was clean.. and had extra comfortable seating in one end. The room itself was spacious (double queen) and the bathroom was pleasantly large and spotless! We missed having a microwave in-room, but there IS one available to guests in the lobby along with other snacks, drinks, and goodies you can buy. The lobby has some entertainment as well.. Multiple tvs, a pool table, and even a mix of board games. My teen sons literally spent their time between the pool table and swimming pool! Worth every penny and will always keep this hotel at the top of the list when in the area!
8/10
Excellent
23 Jun 2026
Dmytro
Nice and clean room, comfortable bed, breakfast was ok - nothing special, would admit I liked the coffee there.
Family
8/10
Excellent
22 Jun 2026
Richard
Enjoyed the stay, the shower needed a cleaning and maintenance. Would definitely stay again!
Family
10/10
Exceptional
21 Jun 2026
Hailey
Room was very clean, public areas clean and welcoming. Very friendly staff!! Breakfast could use some more hot options but it is continental and did have pancakes, scrambled eggs, and sausages. Staff was cleaning and restocking breakfast frequently. Would definitely stay here again!
Family_with_children
10/10
Exceptional
16 Jun 2026
Jose
Great staff. Clean rooms.
10/10
Exceptional
15 Jun 2026
Julie
Always a great stay! Highly recommend!
Family
10/10
Exceptional
15 Jun 2026
Laura
The room was clean and quiet, which is exactly what we were looking for. The breakfast could have been better but it wasn't the end of the world.
Partner
10/10
Exceptional
15 Jun 2026
Katherine
We found a soda spill that was hiding under the bed when we moved it over to the wall to ensure our 3 year old wouldn't fall off, and they were very apologetic and took care of it quickly. Other than that, the room was clean.
Additionally, our toilet needed a quick repair and the maintenance man came and fixed it right away and even updated a few things that weren't really necessary but fully appreciated. Staff here are absolutely amazing and we will return!
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Olga
fitness room didn't have towels and cleaning wipes to clean the equipment before and after use.
Self
10/10
Exceptional
08 Jun 2026
Beth
Great staff, room was clean with a great hang out atmosphere
Family_with_children
10/10
Exceptional
06 Jun 2026
Lois
There’s nothing we didn’t like! Everything was clean. The staff were helpful & kind. We will definitely look for Tru hotels wherever we go.
Family
10/10
Exceptional
06 Jun 2026
Kecia
We loved our stay. The rooms were extra clean and spacious.
Family_with_children
10/10
Exceptional
05 Jun 2026
KAREN
It was clean, breakfast was good. Location was perfect
Friends
10/10
Exceptional
05 Jun 2026
Olga
Clean room, staff is friendly, breakfast is ok but not the best.
Friends
10/10
Exceptional
03 Jun 2026
Lisa
Comfy beds and nice tvs. Glad they had fridges in rooms. Great price too
Family
10/10
Exceptional
31 May 2026
Kathy
Nice hotel and friendly staff would definitely recommend staying there
Partner
10/10
Exceptional
30 May 2026
Shant
Every thing was great
10/10
Exceptional
30 May 2026
Steve
Nice place. Great value!
Family
10/10
Exceptional
30 May 2026
Sara
Great stay.
Family_with_children
6/10
Pleasant
26 May 2026
Tasheba
Good
Self
10/10
Exceptional
25 May 2026
Sameria
Great place to stay very clean great staff
Self
10/10
Exceptional
17 May 2026
Darryl
It was fantastic customer service! The room was clean and the bed was absolutely comfortable! Enjoyed our stay.
Partner
10/10
Exceptional
15 May 2026
Sarah
Staff was helpful and friendly. Everything was clean. The breakfast was very good.
Partner
6/10
Pleasant
15 May 2026
Terri
Overall, it was meh. The hallway carpets were never vacuumed, and the public trash cans by the elevators- both on our floor and the main floor were overflowing from when we got there until we left the next day. I alerted the front desk but they just thanked me and went back to looking at their phone. The bed was way too soft for our liking, and one of the pillows was lumpy. Also, Hotels.com lists the pet fee as $50, but it’s actually $75. And when we checked in the receptionist chided us for booking through hotels.com and almost didn’t give us a room.
Friends_and_family Family
10/10
Exceptional
11 May 2026
Tasheba
Clean easy check in
Self
8/10
Excellent
10 May 2026
Vineet
Overall, a good hotel that was close to where we needed to be in Naperville. Hotel itself is new, clean, safe. The room was basic but pleasant. Complimentary breakfast was okay, but few options for vegans. Still, I appreciate that they brought me out almond milk when requested. The fresh brewed coffee and tea on tap in the lobby was a nice touch too. Surrounding area is nit unsafe or unpleasant but odd— industrial, warehouses, seemed like middle of nowhere suburb. But we chose it because it was very close to the venue for the event we were attending. One random thing: a fire alarm went off one of the nights we were staying there and we all had to be evacuated and wait outside at 3am. The fire department came and deactivated the faulty alarm and we got back into our rooms within 30 min, but it was still disruptive and I wish the hotel had offered us something (credit, voucher, etc.) as a comp. Other than that, it was a fine stay….
Family
8/10
Excellent
09 May 2026
Eileen
The room was clean and new, very efficient, without any extra space, and hard floor instead of carpet. But the mattress and pillows were great! We found the breakfast to be above average, and the staff were all very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
06 May 2026
Karen
It was a beautiful hotel, really clean and the breakfast was delicious.
6/10
Pleasant
02 May 2026
Qiang
The hotel rooms look fairly new and clean. But the wall is very thin and not good for light sleepers. The staff doesn't appear to be friendly or maybe they overworked there. I am surprised that they don't have information regarding the wifi access in the room and you have to ask the front desk about it.
Family
6/10
Pleasant
02 May 2026
Roberta
The hotel had a pool table and nice lounge area with snacks and beverages for sale. But the walls were thin, so we could hear all guests and footsteps. We didn't get a very good night's rest
Partner
10/10
Exceptional
29 Apr 2026
Candace
Great value! Very spacious and clean and great places to hang out in the lobby with ample choice of snacks. Decent breakfast too typical hotel eggs and sausage and pancakes and oatmeal, etc.
8/10
Excellent
27 Apr 2026
Nicole
Staff at front desk were not friendly
Friends_and_family Family
8/10
Excellent
27 Apr 2026
KRISTY
Clean other than a tissue on the floor between the bed and window. Also, the shampoo and conditioner were empty.
10/10
Exceptional
26 Apr 2026
Haider
A good place to stay with your family!
Friends
10/10
Exceptional
25 Apr 2026
Lance
Great property great breakfast great room. Clean as help
Partner
10/10
Exceptional
20 Apr 2026
Tranesha
Everything was wonderful.
8/10
Excellent
19 Apr 2026
David
Nice hotel in a nice, safe area. Good breakfast. Clean room, no microwave in room. Beds and pillows were uncomfortable. Overall a nice one night stay.
Friends_and_family Family
8/10
Excellent
19 Apr 2026
Judy
I just had oatmeal and coffee and all was good.
4/10
Poor
13 Apr 2026
Steven
Hotel was fine minus it wreaked of marijuana and the fire alarm went off at 3am. Staff was very friendly.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Ryan
The staff is very helpful, the rooms are always nice. I’ve used this hotel 6-7 times now and I’ve never had an experience that wasn’t great. The breakfast is good. Really enjoy both the pool and pool table
Friends_and_family Friends
8/10
Excellent
11 Apr 2026
Tetyana
Room was mostly clean (hairs on the floor). Otherwise room was clean, nice shower, comfy bed. Breakfast was great. Staff was just indifferent honestly, that was unfortunate. Will I stay there again? Probably not
Partner
10/10
Exceptional
11 Apr 2026
Eymi
It’s very comfortable and clean ☺️
Partner
10/10
Exceptional
06 Apr 2026
Cheryl
It was difficult to find this place, with no advertisement on the road.
Friends
10/10
Exceptional
31 Mar 2026
Rachael
Clean and pleasant staff
Friends_and_family Family
6/10
Pleasant
29 Mar 2026
Louis
Parking felt safe, 25$ incidental lol you can’t beat that. They should add another pool table and actually take care of it. That was the main reason I booked it, just to see a bunch of teenagers hogging it took the experience away. Also, try out pappadeauxs 11/10. Everything else was fine.
Partner
10/10
Exceptional
29 Mar 2026
Solace
Sound proofing could be better. Our neighbors upstairs could be very easily heard. Other than that, our stay was amazing- breakfast was good, our room was great, staff was amazing!
Partner
10/10
Exceptional
28 Mar 2026
James
Staff was nice. Room was clean. There's a pool table and pool. No jacuzzi though. Wish the staff would limit pool table to 1hr. A couple kept it busy all night so that was a bummer. Still a great place to stay, especially for the price.
8/10
Excellent
27 Mar 2026
Tonja
Breakfast was fresh every morning. Pool needs a little tlc water was foggy. And small thing I’m used to staying at other hotels. That wasn’t here is Complementary water in the fridge, your own coffee, pot, and the cups in the bathroom to rinse your mouth other than a little hiccups the hotel was really nice.
Family_with_children
6/10
Pleasant
22 Mar 2026
Susan
Our first rooms bathroom smelled like sewage and the mattress was dirty. The staff changed our room and the bathroom was dirty with hair in the shower in a few places and hair coiled in the towels and wash clothes. The bed was uncomfortable. Breakfast was mediocre . The kids were running the halls and were so loud in the room above us.
10/10
Exceptional
22 Mar 2026
Tony
Yes all is good
Self
6/10
Pleasant
21 Mar 2026
Sujay
Toilet was not cleaned properly, room not vacuumed
Family_with_children
8/10
Excellent
21 Mar 2026
gail
bed ac and staff excellent definitely have a leg up on competition with those most other things same as others will definitely be back

Family
4/10
Poor
21 Mar 2026
Michelle
The towels had hair on them. The floor was dirty. The breakfast was cold and not much of a selection. It took forever to check in, the computers were slow. The staff was friendly though.
Self
10/10
Exceptional
21 Mar 2026
Tyler
Willis was exceptional. We arrived late but right when we walked in he dropped what he was doing to work on getting us checked in. Computer was running a bit slow but Willis was very apologetic for it taking longer than usual and we were happy to be patient because he was very kind and shared all the details about our stay. Willis is the main reason I would stay at the Tru in the future.
Partner
6/10
Pleasant
20 Mar 2026
Lynette
Beware the staff will steal anything you leave behind. I literally called the following day after check out to let them know I had left some items behind hanging on the wall. I was told she would leave a message for the supervisor of house keeping to call me, I never received a call. I called an additional 2 more times same response what sounded like the same person, on the 4th time a male answered and asked me to hold so he could check lost and found. None of my items were found.
Family_with_children
10/10
Exceptional
19 Mar 2026
Jodi
Clean hotel, nice lounge area
Family
10/10
Exceptional
13 Mar 2026
Christie
The room was clean, new furnishings and the bathroom great. The breakfast also had all the offerings and was delightful. Would definitely stay again!
10/10
Exceptional
13 Mar 2026
Miguel Angel
All very well.
10/10
Exceptional
11 Mar 2026
Emelyn
It was a nice and comfortable shelter during a stormy night.
Family_with_children
10/10
Exceptional
07 Mar 2026
Tocarra
yes
Family_with_children
10/10
Exceptional
06 Mar 2026
Miguel Angel
Todo bien
8/10
Excellent
28 Feb 2026
James
I thought the room was up to date and clean. The weight room could have used a weight machine. Pool water was too cold to go swimming. It was good to have breakfast included. Location was close to the expressway which was good for getting around.
Self
10/10
Exceptional
26 Feb 2026
Terry
Yes
Self
8/10
Excellent
23 Feb 2026
Joseph
Clean room, helpful staff
Friends
4/10
Poor
22 Feb 2026
amala
Room was basic, no coffee maker, just one chair; staff at front counter were rude; breakfast was just about basic. We won’t return
Family_with_children
10/10
Exceptional
22 Feb 2026
Constance
Staff was very welcoming.
The entire facility and room ooms was clean.
Family
10/10
Exceptional
19 Feb 2026
John
Would definitely stay there again...simple, modern update. Comfortable room, excellent choice for the $$
Self
8/10
Excellent
18 Feb 2026
Robert
My stay was good for the most part the bed was a little uncomfortable but other than that everything was good.
Business
10/10
Exceptional
11 Feb 2026
John
I just need my room cleaned an not every four days
10/10
Exceptional
09 Feb 2026
Terri
Room spotless and the staff was polite.
Self
10/10
Exceptional
06 Feb 2026
kim
great servive
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Alexis
Clean and modern hotel. Average breakfast.
Business
10/10
Exceptional
02 Feb 2026
MICHELLE A
Great Customer Service!! Michelle was the BEST EVER! My family and I will visit the hotel again!! We had a complete BLAST!!
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Russell
Faultless staff, facility. Sheets are too thin. Grest coffee, breakfasts, desk mgr, parking. Third year for group working Samaritan purse OCC boxes. We should bring more next year. Well done!
Business Friends
8/10
Excellent
31 Jan 2026
Tara
Staff was extremely nice. Room could have been cleaner but the biggest issue was the heater was SUPER loud. I found it tough to sleep with it.
Pool was nice, clean and warm.
Breakfast wasn’t great but fine for a free hotel breakfast. Had cereal, oatmeal, pancake machine, yogurt with toppings, sausage links + eggs (inedible), and muffins/bread for toast.
For the price we’d definitely stay again!
6/10
Pleasant
30 Jan 2026
Ashwani Kumar
Room was ok.Staff not very cooperative.Breakfast was horrible.No one prepare to listen.Same menu daily.Fruits were rotten.
Business_and_leisure Family
8/10
Excellent
25 Jan 2026
Tya
Rooms are very small. No closet to store your clothes. No hot tub. Breakfast can have more of a variety of foods. But very nice to stay at for a peaceful getaway
Leisure Partner
10/10
Exceptional
24 Jan 2026
Michael
Clean rom, well appointed, good breakfast buffet, helpful staff
10/10
Exceptional
24 Jan 2026
Brittany
Great staff, clean rooms, pool, and lobby. The breakfast pancake maker and yogurt bar were yummy. The only thing is the coffee maker is in the lobby, so if I wanted to have a random cup of coffee or tea I had to put my shoes and bra to go downstairs. So that was a bit inconvenient.
Friends_and_family Family
10/10
Exceptional
22 Jan 2026
Brittany
Great friendly staff. The pool and lobby were clean. Only reason it isn't 5 stars is that I wish the room had its own coffee machine and microwave.
Friends_and_family Family
6/10
Pleasant
18 Jan 2026
Michelle
The room and staff are always. Clean pool area but for the second year, our room is not ready at check-in.
Leisure Family
10/10
Exceptional
14 Jan 2026
Guadalupe
Staff was friendly and entire place was very clean.
Leisure Family_with_children
8/10
Excellent
10 Jan 2026
Lisa
Staff courteous- cracked window in room I had. I reported it
10/10
Exceptional
08 Jan 2026
Kate
Good warm breakfast and very clean facility
10/10
Exceptional
07 Jan 2026
Joanmarie
....
Family
6/10
Pleasant
05 Jan 2026
Patric
Hotel is clean and front desk staff is great! I arrived rather late and I was tired. Upon getting settled in the TV sound didn’t work. The front desk gentlemen was as amazing provided a new remote. Unfortunately that didn’t fix the problem he immediately moved my room. I was ready to relax for the second time and the heat wasn’t working. I just bundled up in sweatshirt and socks! I made the staff aware at check out
10/10
Exceptional
04 Jan 2026
Clifford
It’s a fairly new hotel. Everything was very clean and the staff pleasant. The room are spacious and the showers have good pressure and water flow.
Leisure Family

Location & surroundings

Tru By Hilton Naperville Chicago
1809 West Diehl Rd, Naperville, United States

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Tru By Hilton Naperville Chicago

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