Name: Hyatt Place Chicago/Naperville/Warrenville
Address: 27576 Maecliff Dr, Warrenville, 60555, US

4/10

Poor

03 Aug 2026

Desiree

Please please please steam clean the carpet in the hallways and rooms. They smell and have so many stains. It will be nice to steam clean the sofas in the room as well!

8/10

Excellent

03 Aug 2026

Sandy

Room was fair with cleanliness - breakfast was good and condition of property was overall good. Did notice that there were several pets allowed so very pet friendly facility

10/10

Exceptional

03 Aug 2026

Flordemae

My family had a wonderful stay at Hyatt Place Chicago/Naperville/Warrenville. The hotel was exceptionally clean, modern, and well-maintained. My room was spacious, quiet, and very comfortable. One of the highlights was the luxurious bedding—it was incredibly soft and made it easy to get a great night's sleep. The towels were plush and high quality, giving the room a more upscale feel.

I also appreciated the premium bath amenities. The shower body wash, shampoo, and conditioner were excellent quality and had a fresh, pleasant scent that made my stay feel even more relaxing and luxurious.

The staff were friendly, welcoming, and attentive throughout my stay. Check-in and check-out were quick and seamless. I also enjoyed the complimentary breakfast, which offered a nice variety of delicious options to start the day.

The hotel's location was convenient, with plenty of restaurants, shopping, and attractions nearby. Overall, it was a fantastic experience from beginning to end. I highly recommend Hyatt Place Chicago/Naperville/Warrenville to anyone looking for a clean, comfortable, and relaxing stay. I will definitely be back!

6/10

Pleasant

30 Jul 2026

Jay

Definitely an older hotel. Just alot of little things that needed to be fixed.
To get hot water in sink, shower needed to be turned on hot for 5 minutes. Then don't turn it off or a wave of cold water will innundate you!

Security bar that was designed to stop the door from opening, the steel bolt stop was sawed off.

Positive pluses were: Quite end room, clean sheets and clean room. Fitness center had top notch machines. Pool was cool, with lots of chlorine. The best part of our visit was Paulina at the front desk. She was friendly and accommodating to our every need, including arranging a shuttle when we departed. Amazing! -- Thank you!

4/10

Poor

29 Jul 2026

Ann

Staff was great. Carpet in room was dirty and there was a syringe under sink. Shower room is very tight to move around

6/10

Pleasant

29 Jul 2026

Kunwar

Decent price.

4/10

Poor

28 Jul 2026

Emily

Room smelled moldy

2/10

Poor

27 Jul 2026

Jennifer

Terrible property. We were moved from two rooms in one night because the AC wasn’t working, then just before midnight they moved us to a new room at the neighboring Hyatt property. They admitted that we should never have been placed in the second room bc it already had a maintenance ticket for broken AC. The next morning we were told we’d have to move back to this one. We are traveling with four kids and two dogs, it takes at least three trolley trips to transport all our luggage. When I called Expedia to request a refund on the rest of our 8 night stay so I could find a better hotel, the manager claimed he didn’t receive communications from Expedia, so I had to call back and get them on the phone with him. On top of that, when we went to collect our belongings the elevator lights went out and we dropped half a floor. When I hit the call button to report we were stranded they hung up. We will never stay at a Hyatt property again!!

8/10

Excellent

25 Jul 2026

Lindsay

Nice hotel. We were only there for a night but good place for a family stay. Pool was a bit extra clorinated and breakfast didn't have a whole lot of options. Nice neighborhood. Staff was nice.

10/10

Exceptional

25 Jul 2026

Arlen

Perfect

6/10

Pleasant

24 Jul 2026

Scott

Sheets are washed with bleach and my wife had a terrible reaction and got hives from the stay

10/10

Exceptional

19 Jul 2026

Sam De La

Staff was extraordinary, great service and friendly!

Breakfast was phenomenal with many options, I will only stay here when I travel again!

Family

8/10

Excellent

18 Jul 2026

Marschelle

Fresh daily breakfast but would like daily changes in menu.....pullout bed best for small children every th

6/10

Pleasant

16 Jul 2026

Jennifer

The breakfast was good... The air conditioning was cold... However after paying the full charge in orbits the hotel turned around and recharged me now it takes them 3 days to give it back not so happy

Family

8/10

Excellent

16 Jul 2026

Deborah

We enjoyed our stay. The staff was extremely well versed in customer service. The facility was well kept and nice amenities. There was even a small bar and food service counter that you could order food/drink all day (with the exception of 6am-9am when breakfast was served). The breakfast was good, nice selection. We had a single king bed room. The room could have used some updating. Looked pretty original. The layout was a little funny for my husband and I. The toilet and shower were in a very small room that was clunky to go in and out of when opening and closing the door. Had to move around the toilet to do so. The sink/vanity was right outside the toilet/shower room and directly across from the bed. As my husband wakes up before me, it was disturbing for him to use the sink and turn that light on while I slept, it woke me up. The closet was there as well and you had like a double closet with only a single door on the very left for access. So any clothing on the right you had to delve deep into the closet to get to anything. Did not like that at all. So overall, it was nice but the room could use improvement.

Family

10/10

Exceptional

15 Jul 2026

Grant

Set up of the room worked great for the size of my family. Breakfast was quite nice with many options. No issues with our stay and very pleased with the price

Friends_and_family Family

2/10

Poor

13 Jul 2026

SOURABH

Extremely disappointed – Safety hazards and poor maintenance

I am incredibly disappointed with my recent stay at this Hyatt property. For a brand that usually represents quality, this room was a massive letdown due to severe maintenance and safety issues.

Bathroom Safety & Maintenance: The bathroom door lock was completely broken, and the door itself dragged heavily against the floor, making it very difficult to open or close. More alarmingly, the bathroom is incredibly small and the bathtub is dangerously slippery. My daughter actually slipped and fell inside the tub during our stay.

Room Condition: The sofa in the room was visibly broken and uncomfortable.

Amenities: The Wi-Fi was highly unstable and kept disconnecting constantly, making it impossible to get any work done or stream smoothly.

Management seriously needs to look into the upkeep of these rooms. I expected much better from Hyatt and cannot recommend staying here.

Family_with_children

2/10

Poor

13 Jul 2026

Aliyah

I was overcharged for our stay. One employee told me she knew nothing of an overcharge and another employee told me it was an \"additional\" deposit and I should've been told about it when I checked in. We'd already paid a deposit at check in, and the employee never mentioned another \"deposit\". We were basically told it's just a hold and it'll be released but that's not the point. A business should NOT just be able to take money when they feel like it when there IS NOT a prior agreement.

Family_with_children

8/10

Excellent

13 Jul 2026

javonna

My overall stay was good!, I didn’t like the fact that they had to keep reactivating my keycards but everything else was good

4/10

Poor

12 Jul 2026

Stephen

The key reader on my door worked once out of the 6-8 times I needed to get into my room. It was bothersome and time consuming to go to the front desk everytime to get someone with a master key to come unlock my door.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Antoinette

Everything was good about the property. Stay was good with the exception of the guests above us was very noisy . Walked and stomped around until about 1am then started back around 6am. Front desk staff was nice , I had a few questions about all of the holds they kept placing on my card everyday of my stay despite charging for the full amount of the hotel stay the first day of check-in before my arrival . She insured me that the holds would come off by Monday since it was the weekend. I just don’t understand why it’s done like that and it’s never happened before and I book all of my stays through Expedia . Just think that should be explained to guests at check in or included on the site that , that is their policy.

Friends

10/10

Exceptional

11 Jul 2026

Maria

Staff members friendly and helpful. Issues with air conditioning not working properly.

Partner

6/10

Pleasant

10 Jul 2026

Philip

The positives first: the location, the pricing, the included breakfast and the staff were all very good. The bed, the carpet, the seats, and toiletries and towels were all good and there are no issues with them

The room was okay. There were a few problems that maintenance should have dealt with on a regular basis:
1. The bathtub had orange rust stains seeping through cracks in the surface enamel - not very attractive
2. The toilet and door placing was very strange and made it difficult to get in and out of the bathroom
3. The toilet door wouldn't open completely and scraped along the floor.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Sudheer

Clean room, Air conditioning

Family_with_children

6/10

Pleasant

10 Jul 2026

Tiffany

na

6/10

Pleasant

07 Jul 2026

Barry

Laundry was broken, closet door was broken, tv didn’t work, breakfast felt more like budget hotel… food was just not good at all. No towels at the pool, and pool water was really cloudy and freezing cold.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Mark

Convenient location

Self

8/10

Excellent

04 Jul 2026

Dan

Nice staff. The AC wasn't quite working in the lobby but the hallways and rooms were nice and cool. The breakfast was very good. The \"lounge\" offered a very good barbecue chicken flatbread and other sandwiches. It's not really a lounge per se but a few seats at the end of the same counter where check-in happens. The liquor choices were lower shelf brands. I noted that they had bottles of some premium liquors but was told they were empty bottles. Still the front desk staff tried to accommodate as well as they could given show short staffed they seemed to be. The \"bartender\" was also the check-in person as well as cook. Ultimately, the room and beds were very comfortable.

Partner

10/10

Exceptional

03 Jul 2026

Heather

The hotel was friendly and inviting. Good lighting. Good neighborhood. Hotel smelled nice. Our room was really clean a and nicely appropriated with lots of pillows. Staff was great. House keeping was excellent, kind and friendly. The front desk was super helpful and kind. The maintenance guy was great too (we had minor issue with our shower and it was repaired immediately). Pool was nice. Really close to dining, Target and medical facilities. Great stay!

Family_with_children

4/10

Poor

30 Jun 2026

Angie

The lady that checked us in was not friendly. All other staff members were great.
We had to move from our original room because the people above us were extremely loud. When we called about it the lady that checked us in said we couldn’t move since they were fully booked. My sister used her cell phone to call and asked if they had any rooms available and was told there were 3 rooms available.
The TV in our 2nd room kept going out.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

IKECHUKWU ANYIAM

The hotel and accommodation were exactly as expected and matched the description provided. The amenities were satisfactory, although the gym could have been better equipped and offered more space. The breakfast met expectations, and the staff were friendly, professional, and helpful throughout our stay. We stayed at two different locations of this hotel chain in Chicago, and both maintained a consistent standard of quality and service. Overall, it was a pleasant experience.

Family

10/10

Exceptional

25 Jun 2026

Irma

Breakfast was delicious and the lady that’s in charge had everything clean and on top of it!!

Family_with_children

6/10

Pleasant

24 Jun 2026

Jose

Muy limpio

Partner

4/10

Poor

22 Jun 2026

Elizabeth

Had no room service for 3 days. Had to ask for it at the front desk. Also got double charged and nothing got done for it until the last day.

8/10

Excellent

22 Jun 2026

Monique

Staff was excellent.

6/10

Pleasant

21 Jun 2026

Lorraine

The area is great the place is nice the breakfast was great but the random person trying to get in the room which was literally no where near the room she was going to and someone going out of tje emergency door at 1:30 am causing the fire alarm to go off besides that it was a good stay. The staff was great as well

Partner

8/10

Excellent

21 Jun 2026

Mairaj

Great breakfast.
Hardly any other amenities

Self

4/10

Poor

20 Jun 2026

Theodore

$50 fee at check in was a surprise. Not happy.

10/10

Exceptional

20 Jun 2026

Linda

clean room

10/10

Exceptional

19 Jun 2026

Alexandra

My family and I thoroughly enjoyed our stay here. The beds were incredibly comfortable and the rooms were very quiet. The staff was very helpful and kind. The pool was warm and enjoyable. I would definitely recommend to anyone to stay here.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Kimberly

Nice room

Self

10/10

Exceptional

15 Jun 2026

Jennifer

Nice, clean and comfortable.

Family_with_children

8/10

Excellent

11 Jun 2026

rudy

Clean room and a excellent manager, Max.

Family_with_children

10/10

Exceptional

10 Jun 2026

Mylon

Clean room and very helpful staff!

Partner

10/10

Exceptional

07 Jun 2026

Ronald

Great hotel in a good location for west suburban Chicago area.

Self

10/10

Exceptional

07 Jun 2026

Joshua

Really helpful staff, clean property, clean rooms, and comfortable bed. Also, a very good breakfast. Not just continental, but a hot breakfast, like bacon, sausage, eggs, and oatmeal.

Partner

10/10

Exceptional

06 Jun 2026

William

The highlight at this place was the breakfast. A tray of fresh strawberries and blueberries, and the elements of a make-your-own breakfast burrito were the stand-outs, but oatmeal and a range of cereals and a good deal more were available.

The room was well laid out, the bed comfortably, and the location removed enough from traffic to be quiet.

The one uncertainty for me was that this location is across from a plot of land that appears to have been cleared for some sort of construction. No sign of what it would be.

I would return in any case.

Self

10/10

Exceptional

03 Jun 2026

Theresa

The outside parking lot was dirty. Broken glass and garbage

Partner

10/10

Exceptional

29 May 2026

Edgar

Hotel looks outstanding!! Very quiet area, staff very kind and friendly.....We'll stay there next time!!

Family_with_children

10/10

Exceptional

28 May 2026

Jeff

I liked this hotel because it was clean and the staff was awesome!!

Self

8/10

Excellent

25 May 2026

Srilatha

The bed and pillows were not very comfortable.

Family

8/10

Excellent

24 May 2026

BALAJI

Breakfast didn't have much vegetarian options. I chose to get breakfast outside

Smoke alarm went off during the middle of the night around 2 AM. Didn't know what was going on, probably false alarm. This happened twice

Had trouble getting the room door unlocked when moving in. Front desk staff was very helpful, helped us get it unlocked.

Family

8/10

Excellent

22 May 2026

John

Ok hotel overall but room layout was horrible. Half the bathroom is out in the open and you can't stand in the bathroom and close the door hardly past the toilet. TV was old and didn't work. AC was great and worked for the most part but I probably wouldn't stay in a room like this again.

Partner

10/10

Exceptional

20 May 2026

Stephen

Great place to stay, excellent friendly staff

Family

10/10

Exceptional

17 May 2026

Elena

I like it would stay again. Breakfast was decent not too over to the top , basic. The room is comfortable and clean.

Self

10/10

Exceptional

17 May 2026

Stephen C.

Yes

10/10

Exceptional

13 May 2026

Jessica

The price point awesome! The staff were very kind. Helped my husband and I figure out the train. Breakfast was really good

Family

8/10

Excellent

12 May 2026

Jazmin

Everything was perfect besides the really bad room we got with extremely dirty carpets with large stains everywhere and a bathroom door that would jam when opening and shutting.

Family_with_children

8/10

Excellent

12 May 2026

Alice

Clean room, lots of space. Very good breakfast. No body lotion or microwave in the rooms so I missed those but the spacious room made up for it

Partner

10/10

Exceptional

12 May 2026

Marcia

Roomy and practical

Partner

10/10

Exceptional

11 May 2026

Michelle

Everything was good just took awhile for the hot water to come through in the shower otherwise everything was great

Self

10/10

Exceptional

10 May 2026

osama

Clean room

Partner

4/10

Poor

10 May 2026

Mehry

Breakfast was uneatable. Room was clean but the bathroom did not flush properly. The shower was not working well either. I stayed there for 2 nights and was out during the day and did not want to go back to the room.

10/10

Exceptional

07 May 2026

Kristen

The breakfast was outstanding, the staff was friendly and the environment was clean and comfortable.

Self

8/10

Excellent

07 May 2026

Scott

Quiet location with excellent staff. Room was clean and comfortable.

Partner

4/10

Poor

06 May 2026

Megan

Stayed one night in a junior suite at Hilton Garden Inn North Shore and had one of the worst nights of sleep in a long time. The bed was extremely firm, and the pillows were completely worn out with little to no support. I woke up with extreme lower back pain.

The room’s air conditioner made things worse. It was loud and oddly placed, with the vent right next to the bed blowing directly on me all night.

The bar experience didn’t help. My martini was poorly made, as well as expensive. Forty dollars for two drinks and the bartender didn’t seem to know how to prepare a Cosmopolitan, which is a pretty standard cocktail.

The room layout was also odd and not particularly functional. Overall, the hotel feels very worn. The carpet in the room was dirty, and the common areas showed visible signs of neglect. The elevator almost closed on me at one point and it shook loudly. This property is in clear need of a refresh.

Would not stay again.

10/10

Exceptional

04 May 2026

Patricia

The room was clean and quiet. The staff was ver professional and friendly. The breakfast was good.

Self

10/10

Exceptional

03 May 2026

Irma

I loved staying here my girls loved it and they want us to come back!! Everyone was friendly and kind especially Tony at front desk we came really late at night and we were tired he really made us feel welcomed!!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Alexandra

Great eveything

10/10

Exceptional

03 May 2026

Bobby

Nice large rooms comfortable beds and decent breakfast 😁 9 outa 10

Family_with_children

8/10

Excellent

01 May 2026

Karen

The bed was very comfortable. Staff was pleasant.

Partner

10/10

Exceptional

30 Apr 2026

Angela L.

Our room was very comfortable and had a section portioned off for a living room like area. The staff was very helpful and the breakfast was great. Plenty of fresh fruit, a yogurt bar, and oatmeal bar, as well as eggs and sausage links. They also had a decent gym. It had a dumbbell collection with a bench, a couple of bikes, an elliptical, and a treadmill.

Family

10/10

Exceptional

29 Apr 2026

Deborah

Great price!

Partner

10/10

Exceptional

28 Apr 2026

Kelly

Spacious room. Great location.

2/10

Poor

27 Apr 2026

Abel

Expedía is not the greatest when come to customer service

10/10

Exceptional

26 Apr 2026

Sherrhonda

Our room was spacious and clean! The staff was very helpful and friendly…will return!

Friends

8/10

Excellent

26 Apr 2026

martin L.

Nice room, bathroom kind of small, where the door just barely missed the toilet when closing it. It was clean and nice and comfortable. Would have preferred the breakfast to be open later than 9 o’clock on weekdays since we stayed almost a week. Otherwise great staff great location and very nice looking hotel. They had a little Starbucks set up there, but the machine was broken and they said the boss was gone for a week so that didn’t work. It would’ve been a brilliant idea to leave the regular coffee out all day so at least we had something.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

efren

Very good

10/10

Exceptional

17 Apr 2026

Dean

Our rooms were clean and spotless, and very comfortable.

The food was delicious!

Partner

8/10

Excellent

16 Apr 2026

Myita

The front office ladies and gentleman were very help and seemed to care.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Laura

Food could be better, little options, fake eggs were watery and sausage was rubbery. They don’t have a waffle maker so instead they used bread to make French toast which was an epic fail; it was either too hard or very rubbery and flat.

Room was clean though

Family_with_children

6/10

Pleasant

13 Apr 2026

Linda

The breakfast 2 out of 3 days was not adequate because the number of people consuming food was much greater than what was offered. They ran out of fruit. bread products and milk. The choices were slim.

Partner

8/10

Excellent

13 Apr 2026

Yoselin

It was normal not to fancy, fair for the price

Family_with_children

10/10

Exceptional

12 Apr 2026

Andrew

Breakfast was great, even had hot items. The staff were amazing and helped me resolve it quickly when we didn't have bedsheets for the guest bed. Hotel is very quiet, clean, and affordable. Easy access to I-88.

Family

6/10

Pleasant

11 Apr 2026

robert

The Breakfast was not good the scrambled eggs two days in a role were cold as ice and the French toast was hard as a rock. The little bit of food that is hot or should be warm was cold cold, the fruit was ok a waffle maker would be nice or some pancakes, the toaster would toast bread or a bagel I ran both through 4 times and nothing sure wasn't toasted

Partner

8/10

Excellent

08 Apr 2026

Melissa

Clean room, great staff- they were all friendly and accommodating. The area was nice, most things we needed were a 15-20 min drive. Breakfast was okay.

Family_with_children

8/10

Excellent

06 Apr 2026

Timothy

I enjoyed my stay , the room was a nice size and very comfortable, and clean I will definitely be staying there again. Also location was great off the highway. Breakfast was included in the stay. It Could it have been a little bit better more warm food options, other then that the stay would have been a 10 but im rating 9 to 9 1/2 .

Self

6/10

Pleasant

06 Apr 2026

Abraham

The hotel was very clean, staff were amazing! The building looked like a few repairs are needed on the ceiling of the first floor. The kids had fun in the pool but it was very murky when we first arrived. Breakfast was okay, had options but not as many as other hotel breakfasts we’ve had.

Family_with_children

10/10

Exceptional

06 Apr 2026

Tierra

I love everything about this property I recommend everyone to stay at the property 10 out of 10 it’s a 10 for me ….

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Sylvia

Their was no trash cans in the restroom nor trash bags in the ones in the room .

2/10

Poor

29 Mar 2026

Victoria

Yes

Family_with_children

8/10

Excellent

21 Mar 2026

anand

For a short stay worked perfect with very helpful staff good accessible location

Family_with_children

10/10

Exceptional

17 Mar 2026

frank

no comment

Family

10/10

Exceptional

14 Mar 2026

Jane

We stay here whenever we’re in Warrenville. The staff is excellent, the bedding and mattresses are very comfortable, and the WiFi is great.

Partner

10/10

Exceptional

12 Mar 2026

Deacon Steve Peggy

Room was nice, and roomy. Breakfast was great. Staff were excellent. Pool was good.

Family_with_children

8/10

Excellent

06 Mar 2026

lei

Would like to have room service everyday instead of 2 and 5 days in between

10/10

Exceptional

04 Mar 2026

APRIL

Everything was good

10/10

Exceptional

23 Feb 2026

Kristiin

Love love Hyatt Place. Consistently good, everywhere we go

Partner

4/10

Poor

15 Feb 2026

Markesha

Lots of noise, running, stomping and slamming of doors. Tv remote didn't work we asked someone to come and fix it and that never happened. Tv needs to be updated so them people can stream the millions of apps that are out there.

Partner

10/10

Exceptional

01 Feb 2026

kathleen

The staff members were professional and friendly.

Friends_and_family Family