Name: Hyatt Regency Lisle near Naperville
Address: 1400 Corporetum Drive, Lisle, 60532, US

10/10

Exceptional

23 Jul 2026

Ilie

Very spacious and private rooms , very friendly respectful staff

8/10

Excellent

22 Jul 2026

Christine

Excellent water pressure! The room was nice too. Friendly staff.

8/10

Excellent

22 Jul 2026

Sanjay

Only one of three elevators was working, which was a bit of an inconvenience, but otherwise it was a great day

8/10

Excellent

22 Jul 2026

María

We had a very clean room. The only down side was that I believe only one elevator was working. So it made for really long wait time in a hotel that was very busy.

2/10

Poor

22 Jul 2026

Tracey

Our room was awful. The Bathroom was dirty. The tub was dirty. The tub had been painted and the paint was pealing off
The tub faucet was pulling away from the tub/wall. The furniture was in terrible condition. Looked dirty. The smell in the hallway awful. The lock for our room was a rusty chain lock?? There was only one elevator working for 14 floors. According to the staff the elevators have been broken for 2 months. We were forced to use the service elevator. The hotel was at max capacity Several travel teams were in town
The hotel has never been updated !!!

2/10

Poor

21 Jul 2026

Linda

Filthy and poorly maintained. What a disappointment. Used to be very nice. 1 working elevator ???

Family_with_children

2/10

Poor

20 Jul 2026

BHARGAVKUMAR A

Over priced, first and last time I stay here

2/10

Poor

20 Jul 2026

Jesse

This hotel needs to get its elevators fixed!!! Tons of people waiting, waiting, waiting.

Partner

2/10

Poor

20 Jul 2026

Tinisha

I was on the 11th floor and it was only one functioning elevator

Family_with_children

2/10

Poor

20 Jul 2026

Carl

Broken elevators, poorly maintained, Hyatt needs to pull their name off the building.

Self

6/10

Pleasant

19 Jul 2026

Bruce

One elevator worked, but it was slow and I opted to walk down 7 flights.

Self

4/10

Poor

19 Jul 2026

Megan

This hotel needs updating and a good cleaning.
The wait for the elevator was long as only 1 elevator works. Many guests ended using the service elevator because the wait for the regular elevator was so long.
I would not recommend this hotel

Family

8/10

Excellent

17 Jul 2026

Rob

Classy style

4/10

Poor

16 Jul 2026

Linda

Filthy. Hangers hanging from trees outside. Only one working elevator. Mold on tiles in bathroom. Mirrors dirty. Poorly maintained.

Family_with_children

2/10

Poor

13 Jul 2026

Rommert

No one was available to check us in.
The room wasn't ready for 3 people, even though we'd specifically booked for 3 — there were no linens for the sofa bed. We called the front desk and got no answer, so we had to track someone down ourselves just to get sheets, blankets, and pillows. The staff seemed put out by the request, and they still couldn't find us a single pillow. In a hotel with hundreds of rooms, no pillows?
On top of that, most of the elevators were out of service. The line for the one working elevator was so long that we ended up climbing 10 flights of stairs multiple times just to get to our room.
Overall, a really disappointing stay.

Family_with_children

10/10

Exceptional

13 Jul 2026

Tatiana

Hotel lobby was very clean. Smelled good and there was someone there to greet you. The front desk receptionist was very helpful. Gave us a great room and bc it was my husbands birthday, she added breakfast on there for free. The room was in excellent condition as well. I give it a 9.5/19 bc the elevators weren’t working so all guests had to use the employee elevator and the pool was out of order. The stay was still great!

Partner

10/10

Exceptional

12 Jul 2026

Jeffrey

a wonderful, happy, and positive doorman greeted us on arrival and spoke to us on our departure: a great surprise which brought a smile to each of us...staff at check-in was efficient and helpful...room was clean and 'cool' [temp] which was VERY nice upon walking in...the shower had a LOT of horsepower [lol], a great bonus at shower time...overall a wonderful stay, recommended to anyone staying a day or a few days in the Lisle area

Partner

6/10

Pleasant

11 Jul 2026

Balaji

Hotel is good, but it is a paid breakfast. Not free though, quality was okay for food no great. For the price free breakfast could have been provided

Family_with_children

4/10

Poor

11 Jul 2026

Robert

There was only one elevator working and it was incredibly slow. I was on the 12th floor and had to wait 15 minutes every time for the elevator.

Self

4/10

Poor

11 Jul 2026

Donald

The Hotel looked beautiful but it has its problems ! We booked 2 rooms, ours was ok but our Sons was not. No Bar Soap, Bathtub Faucet had screw falling out, so it was loose. King Bed was good but the pullout couch mattress was disgusting. We were told that we could have asked for a sheet but no sheet is going to make them feel comfortable having a child sleep on it. The ELEVATORS! HUGE hotel, only 1 out of 3 guest elevators were operable. They were telling guests to use Service Elevator. We learned that they are awaiting parts. Working on getting some money refunded.

Family_with_children

10/10

Exceptional

05 Jul 2026

Ledrick

Check in was quick and the rooms were clean

Family_with_children

10/10

Exceptional

04 Jul 2026

Derek

Room was great. Dinner at the bar downstairs and drink selection was great as well. Definitely would stay here again.

Self

4/10

Poor

01 Jul 2026

Titeanna

Nice upon entry of the hotel but seems as if only one elevator out of three was working and very poor lighting in the hallways

Partner

8/10

Excellent

30 Jun 2026

guy

Nice older hotel. Safe. Elevators and. Luggage carriers are crowded on weekends. Good for weddings.
The odor in the lounge area is bad. Smelled like too much cologne/perfume from guests even in the morning but probably carpet cleaner.
It advertised bar and restaurant but I only saw restaurant open for a fee.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Diana

Clean and parking convenient

6/10

Pleasant

29 Jun 2026

Erin

The staff was very friendly and we prepaid for our breakfast, which was very nice every morning. The hotel is just very ran down.

Family_with_children

2/10

Poor

27 Jun 2026

Paul

Worst hotel EVER..there for 3 days with one working elevator...a woman there says they never work...the man at the desk lied and said they were working on them. There was a conference and weddings there...1 elevator. They gave us the wrong room, the room they moved us to had dirty sheets. The walls are paper thin...you could hear people snoring and entire conversations ...literally entire conversations. Beds are tiny....like Gulliver's Travels tiny...I felt like a giant...my feet hung off thr bed...the best part was when we left...not worth the money we paid...Hyatt Regency? Call your people.in Minneapolis...they will show you how it's done.

Family

6/10

Pleasant

26 Jun 2026

Patricia

I liked the service as you walk in to a nice food smelling elevated stay. Our room had a beautiful view but the room was very out dated including the furniture the toilet was small and there was a lot of stain on the carpet that were horrible. I don’t think it was with my stay for the price. If I could get a refund I would be satisfied .

Partner

10/10

Exceptional

25 Jun 2026

Vidal

Very clean, helpful staff

Self

10/10

Exceptional

23 Jun 2026

William

This older Hyatt is a gem and well
Maintained. Beds are really good and the rooms are laid out well and always very clean. One of the best values around.

Self

4/10

Poor

22 Jun 2026

Rosalinda

I stayed at the hotel because it was the hotel my cousin picked for her wedding. Discount rooms. There was about 3 weddings total that weekend and only one working elevator. Imagine how that went. Guest were shown how to use the elevator that the employees used for maintenance. Such an inconvenience for the employees because they had to stop and let guests go in. I felt bad for them. I spoke with family and they were at the hotel months before and it was the exact same situation. You call yourself a fancy hotel but can’t fix your elevators. Sad. I will not be returning for my brother in laws wedding in August!
Pool was also poorly taken care of the water was freezing. Overly cold even for an adult. My four kids were very unhappy because all weekend that’s what they were looking forward to doing.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jacob

It was an overall good experience

Self

10/10

Exceptional

20 Jun 2026

Nelson

Staff.
They

4/10

Poor

20 Jun 2026

Karla

All seemed ok, did notice they don’t vacuum the hallways. If you choose to have carpet, vacuum. My room was not cleaned, called the front desk when I returned in the evening, no explanation given on why room was not cleaned up. I asked for towels, was told they’ll be right up. 20 minutes later nothing. I called the front desk back and was told not sure when the person would deliver the towels, that he had 9 other rooms he had to get to. Hmmm, 9 rooms requesting towels, something is not right.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Brandee

I stayed at this hotel once before by myself and it was great. However, I decided to come again with my family, and I was greatly disappointed and embarrassed after I bragged about how great of a hotel it was just to come again this time and the staff were very disappointing.

Family_with_children

10/10

Exceptional

19 Jun 2026

Kim

This was such a great hotel. The staff was great, the room was very clean. We would definitely stay there again

Partner

4/10

Poor

19 Jun 2026

Rhondiseo

It’s only one microwave in the entire building and I have sea food allergies.

It’s only one elevator working

Customers allowing their dogs to urine/poop and don’t pick it up in front of the building

Fridge in the room doesn’t get cold/stay cold

Business

4/10

Poor

18 Jun 2026

Rhondiseo

Although it says service dogs are welcome, but the service dogs owners allow the dogs to urine and poop right in front and don’t pick up the poop. It’s only one elevator working, like people come out of town to stay at this place. Like what’s going on here the Hyatt

Business

6/10

Pleasant

16 Jun 2026

Harsh

No

4/10

Poor

15 Jun 2026

Renee

Our room was not ready upon check-in. No linens were left for sofa bed. The shampoo and soaps, and towels were not appropriate for 3 people or even 2. Though we asked for room cleaning it was not provided on either day of our 3 night stay. Staff was sorry on being updated, but did not correct problems

Family

6/10

Pleasant

15 Jun 2026

Kathleen

This Hyatt is clearly older and dated. Only 1 elevator of the 3 were working, which resulted in long waits since it is a 14 story building. The elevator and hallways were dirty. Our room had a broken lampshade and a bathroom door that didn't close. The room was on the highway side and was very loud with passing traffic all night. However, our room was clean, the bed was very comfortable, the staff was friendly and helpful. I recommend this for convenience (we were in town for a wedding) and if you will only be there to sleep. Ask for a room on the non-highway side.

Partner

2/10

Poor

15 Jun 2026

Laura

The room was horrible nothing worked beds uncomfortable. No soap nothing to shower with. It was one night so I just did the best I could. Woukd not stay again

6/10

Pleasant

14 Jun 2026

Caryn

Checked in Friday night; the bathtub looked dirty, didn't want to use. There was a strip of carpeting sticking up in in 2 places, easy to trip over. On Saturday I went out, came back in, my soiked towels weren't replaced, the bed wasn't made up. Called front desk re same; was told policy is linen service and refreshed/made up bed is only on asked for basis...I was never told that. Hallways were dirty and cluttered with dirty towels/linen. I will never stay there again or use hotels.com again.

Self

8/10

Excellent

14 Jun 2026

Michael

Two of the three elevators were not working, and there was a long wait for the one working elevator.

Partner

10/10

Exceptional

14 Jun 2026

Daniel

Room was clean and quiet. Only thing was that out of three elevators only one worked. Rest was great.

Self

8/10

Excellent

14 Jun 2026

Liahni

Great hotel and staff. Only issue was that only one out of three elevators worked during my stay. Waiting for the elevator was long, and often over crowded, so had to wait and hope it would return with room for us.

Friends

8/10

Excellent

14 Jun 2026

Merle

The parking lots were nearly full, so we assumed the hotel was nearly full about 3:00 pm on a Saturday.
After check-in, we took our two small bags to our room. There are 3 passenger elevators and one service elevator. Only one elevator was in working order. It took us, and others, 10 minutes to get the one working elevator to get up to our room.
We had a similar experience getting back down the elevator after putting our bags in our room.
We returned to the hotel about 10:00 pm. There were 4 people waiting for the one (out of 4) working elevators. They said they had been waiting 5 minutes. Another 3-4 minutes later, the elevator opened and one man got off, along with two wardrobe carts.
On the way up, we, and other passengers, commented that we hoped there was no fire or other emergency because of only one of 4 elevators in working order!
This morning, as we were leaving, we, and another couple, waited 6-7 minutes for the one working elevator to get to Floor 14. It stopped several times, going down, to pick up more passengers.
The hotel is convenient to where we have family members residing. But, we are concerned about elevator maintenance, or the lack thereof.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

krista

The room was clean. The beds were small between a twin and full size only. The elevators were not working and for 14 floors there was only one working elevator and a service elevator.

Partner

6/10

Pleasant

13 Jun 2026

Leigh

Friendly staff and lovely lobby. 11th floor smells. Air freshener isn’t working. Rooms smelled too. Bathroom had such bad odor that we barely closed the door when in there, holding our breath. Hot tub permanently closed. Just seems like they quit maintaining the place as things have aged, and it shows. Oh, and 2 out of 3 elevators were broken so we would wait forever and a day, for the one working, and it was packed every time, and super hot. Would not stay here again.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Jeffrey

Few people at the front desk - checking in and out. Not a huge problem. Great property, will use again.

Partner

10/10

Exceptional

09 Jun 2026

Ronnal

I had a great 👍 time here it quite and nicer than nice

10/10

Exceptional

09 Jun 2026

Candace

Very clean room and tidy. Hotel in general had a clean and serene experience. Really loved the staff at front desk. Polite and kind!

Self

8/10

Excellent

09 Jun 2026

Cassie

Nice hotel! Staff were nice and everything was clean and maintained. My only complaint is that the WiFi never worked in our room during the entire stay, even after we asked the front desk for help.

6/10

Pleasant

08 Jun 2026

Laurie

.nothing was open in evening.

Business

10/10

Exceptional

08 Jun 2026

ASHLEY

Everything was amazing I will be back soon

Self

10/10

Exceptional

07 Jun 2026

Lenell

Very clean and well maintained hotel, the lobby was very open and inviting staff was very helpful and room was clean and no smells bed was very comfortable plus a great view

Family

10/10

Exceptional

07 Jun 2026

Edward

The property was well kept and well run but the furnishings were worn and old.

Self

6/10

Pleasant

06 Jun 2026

Tabassum

not clean,carpet very dirty. room had bad smell
pool not working

Partner

2/10

Poor

04 Jun 2026

Scott

No one at front desk, and a dog was barking in a room all night.

6/10

Pleasant

04 Jun 2026

Eulogio Bermúdez-

Front desk personnel very friendly and kind.
Housekeeping of the room was excellent.
The person serving in the bar was also friendly and kind.
Too much time to get hot water from the shower.
A \"good night\" or \"you are welcome\" from the personnel who delivered the missing stuffs (towels and body wash) to the room would be welcome.
Furniture is not in good shape. Update or new one would be good.
Stains in the drapes.
Guests should be warn on the noise coming from the movement of cars in the highway.

Family

2/10

Poor

03 Jun 2026

Tammy

i have not seen a refund of my deposit and it has been 7 days!!!!!!!!!!!!!!!

10/10

Exceptional

02 Jun 2026

Christian

Nice clean hotel. No issues.

Friends_and_family Friends

8/10

Excellent

01 Jun 2026

Linda

This was a local overnight stay. We live in the area, and wanted a 3 generation girl's night. Booking was easy enough, and information was accurate and helpful. Some comments on the property begin with the entrance. The sidewalk coming into the building looked very dirty, like it needs to be hosed off, or sealed. Bad first impression. I knew where the check-in desk is from a previous visit, but it is a distance from the entrance, and could use some better signage, and illuminated (currently kind of dark). Our room was on the top floor, and we enjoyed the view. There was some paint chipping on the ceiling, and we had a spider visit us. The ice bucket lid did not fit the bucket. Also the extra blanket for the pullout couch was dirty and all the blanket binding was frayed and falling off.
The staff was very nice and accommodating. The bellhop was way too friendly. The pool was almost hot. And we were disappointed that the hot tub is permanently closed. There is a very nice area in the lobby where you can eat take out food. Wish there was coffee available in the lobby. Maybe add some ice and lemon to the water in the container in the lobby.
I debated staying here versus another nearby hotel that is comparable in amenities but provides a free breakfast. Breakfast at this hotel is not free - $18 for buffet.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Leslee

I love this hotel . stay here every time we come into town . only issue this time was our room did not have hot water in the shower and as many times as they came up and tried to fix it. It went right back to cold . other than that very comfortable easy access to everything you need. Definitely stay here again.

Partner

6/10

Pleasant

31 May 2026

Paul

The hotel was nice, but is now a bit outdated. Rooms need a makeover as sink, shower and couch are old. What I really didn't like were the pillows and mattress. But good value for price I paid

Family

8/10

Excellent

29 May 2026

Erin

The hotel was nice/smelled good. Staff at check in were very nice and friendly however, when I asked for a roo

8/10

Excellent

27 May 2026

Amy

We had a wonderful time - your staff is amazing!!

Friends_and_family Family

8/10

Excellent

26 May 2026

Florenda

The worker in the front who helps guest unload and load their cars was AMAZING. I think his name was G, he was super memorable and made our stay amazing.

Friends

6/10

Pleasant

26 May 2026

Svetlana

Very old hotel that needs renovation ASAP. The staff was helpful, and the breakfast was good. However, there was a strong smoking smell in both the room and the bathroom.

Family_with_children

10/10

Exceptional

25 May 2026

Joyce

Nice staff - very kind and friendly

Partner

8/10

Excellent

25 May 2026

Victoria

Great stay!

Partner

8/10

Excellent

25 May 2026

Maria

Nice hotel for the price.

Partner

6/10

Pleasant

25 May 2026

Angela

It’s definitely not the Hyatt Regency of years past. The perfume that hits you when you walk in is overpowering and the room had rust at the bottom of the door frames, shower head was malfunctioning and the toilet was so close to the door, you couldn’t close the door.

Self

10/10

Exceptional

24 May 2026

Marco

.

10/10

Exceptional

22 May 2026

Gail

Very good value; big, clean lobby; friendly, helpful staff.

Partner

10/10

Exceptional

20 May 2026

Gabriela

It was good. We only stayed for one night so I don't have much to add.

10/10

Exceptional

17 May 2026

Diana

Everything

Self

8/10

Excellent

17 May 2026

Patricia

Breakfast was good would like to see more Greek yogurt. Such as Fage plain yogurt, however I did enjoy the Chobani Greek yogurt blueberry.

Self

4/10

Poor

16 May 2026

Hoydoo

No breakfast as expected. Smells! Maybe perfmes or cleanners. Everywhere every floor. The room smelled ok though.

Family

10/10

Exceptional

16 May 2026

Christopher

Very clean. Staff was lovely.

Partner

8/10

Excellent

16 May 2026

Paula

This is our second time staying here at this property and we had a problem with a dog barking down the hall from us constantly for 1 1/2 hrs straight. We did complain to the management and they assured us that they had multiple complaints and had a talk with the owners and the next day they were gone so that was cared for.
One suggestion that we have is never get a room on the expressway side because we heard the sound of traffic all day and night long. It is very loud. Other than that it is a nice place to stay.

Family

10/10

Exceptional

16 May 2026

Mike

Room was perfect, very clean with nice ventilation and air conditioning. Staff was very friendly and polite. We will stay there again at a later date.

Partner

10/10

Exceptional

13 May 2026

Franklin

I have no complaints I love the Hyatt of Lisle IL.

10/10

Exceptional

13 May 2026

Kerry

Very good value for the price. My room was clean, spacious and quiet. I always choose this hotel when I am visiting family in Naperville. It is affordable, but feels very much like a more expensive hotel.

One caveat is that the rooms have a refrigerator but no microwave, but there is one downstairs in the common area. You might feel self-conscious about heating food, or order take-out.

Self

10/10

Exceptional

12 May 2026

Melvin

Stayed for one night but I would definitely return amazing hotel clean and quiet. Parking is a major plus

Partner

8/10

Excellent

11 May 2026

John

Great staff. Friendly and helpfull.

Partner

10/10

Exceptional

11 May 2026

David

Beautiful 180 view in a clean and spacious room

Family

10/10

Exceptional

11 May 2026

Jameson

Perfectly serviceable

Friends

10/10

Exceptional

10 May 2026

Marina

everything was perfect

Partner

10/10

Exceptional

09 May 2026

Kenneth

Had to stand at the desk for 10 minutes before anyone showed up to check me in.
Otherwise a pleasant and comfortable stay.

Self

10/10

Exceptional

07 May 2026

James

Very nice and spacious room for a price that was very reasonable, comparatively. Cost the same as others that are not near as nice.

10/10

Exceptional

05 May 2026

Apekshya

The room was clean and quite spacious. The view was lovely and I enjoyed my time here. The staff were friendly and cooperative. But there were no water bottles and shampoo in my room. The hair dryer was also missing. I asked for bottles at the reception and it was provided to me. Overall, the stay was great. Thank you!

Self

4/10

Poor

04 May 2026

Scott

I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven

8/10

Excellent

04 May 2026

Ike

Breakfast buffet I thought was a bit pricey, but it was fresh and good. Friendly staff. Plenty of parking

Partner

10/10

Exceptional

03 May 2026

Jose

staff was nice. the room was clean.

Partner