Chicago Club Inn Suites

4/10

Poor

20 Mar 2026

Arianna

Definitely not baby friendly.
Bed sheets were stained and there was a fresh sauce stain on one of the beds.
Microwave could not be used due to it possibly exploding in your face. Air conditioner screen kept falling off. Blow dryer not working. Could not wait to check out.

Family_with_children

2/10

Poor

19 Mar 2026

Alisha

REFUND?!!!!

2/10

Poor

17 Mar 2026

Tricia

Very dated. Needs a good overhaul and updating

Partner

8/10

Excellent

17 Mar 2026

Yahaydee

Good

2/10

Poor

16 Mar 2026

Yohance

Jacuzzi in room 256 was not fully working. Only the front jets was working. MOST HORRIBLE IN TERRIFYING WAS THE HOTEL CAUGHT FIRE ON OUR FLOOR Barely heard fire alarms. Hurt myself n left belongs still no call back after trying to retrieve my belongings. Also came out to smoke filled Hallway hurt myself again trying to escape. No 1 even tried to knock on doors 2 alert us.

Partner

2/10

Poor

16 Mar 2026

Nakia

No thwre was no kitchen. The room was nothing like the pictures. It was hair everywhere. The shower water went down slow. No real light by the jetted tub. Everything was old. And the room smelled. the breakfast was awful. 2nd day breakfast area didnt look like it had been cleaned. Only thing that looked pleasing was the courtyard. Outside doors the locks didnt work. Floor by the shower and tub were dented in. And the breakfast area was FREEZZING COLD!!!! Definitely would not recommend....they have a lot of work to do with this property

Partner

6/10

Pleasant

16 Mar 2026

Deanna

I called the hotel before we even went to confirm the pool hours and I was told 7-9. When we checked in at the front desk I asked again, and I was again told 7-9 but when we went to go to the pool the next morning before checking out, we were told the pool did not open till 12. I would have gotten a hotel where we could swim if I would have known.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Alan

The pool was nicely furnished and clean. Excellent staff and the room was clean. I'd stay again. Definitely giving 5 stars...

Partner

4/10

Poor

15 Mar 2026

Chere

Arrived in at 3:30 pm room we were given was not cleaned at all from the last person. We were put into another room that was occupied walked in on a lady who was completely naked. Went back to get another room. This room had black mold on the ceiling and water bubbles in the paint running down the wall. Finally got into a room that was clean the light fixtures we’re taking down over the bed so the only light was the little one on the desk and the strip lights around the ceiling(red)
The hot tub,shower and bed saved the day. Staff was polite and did their best to fix the situation just over booked and under staffing. Breakfast was average coffee was excellent!! No food in rooms posted no coffee machine in room although it did have a microwave and refrigerator in the room. Several guests had issues also and it seemed to be a regular thing for this property! It has great potential to be a good place to stay hopefully this was an really off weekend for them.

Partner

2/10

Poor

08 Mar 2026

Kamri

The building caught fire while staying there. Every terrifying experience.

6/10

Pleasant

07 Mar 2026

Shawn

Room was nice. Hotel staff seemed not friendly. Almost like it was a inconvenience to help us. Breakfast could have had more food to the amount of people there.

Partner

2/10

Poor

05 Mar 2026

Janet

The room I booked I didnt get. The bed had a huge stain on the sheets, the towels were nasty. I didn’t stay one night I checked out. No cameras in the common areas like hallways.

Partner

10/10

Exceptional

03 Mar 2026

marcel

Great variety of breakfast in the morning

Partner

10/10

Exceptional

01 Mar 2026

Lizbeth

Beautiful room !!

8/10

Excellent

28 Feb 2026

Michael

The room was great; everything seemed recently updated, the bed was comfortable, everything clean. Front desk staff were very helpful. Breakfast was good. The one negative was when people yelled/talked loudly in the hallway. I didn't hear any noise from the rooms on either side, but it seemed like maybe there's not much soundproofing in the wall facing the corridor. I know there's only so much the management can do to encourage guests to be quiet.

Self

6/10

Pleasant

24 Feb 2026

Sandra

The room smelled like someone was smoking, the jets in the tub pushed out some gross stuff, the room is advertised as sound proof but was not and the shower leaked all out on the bathroom floor

Partner

10/10

Exceptional

24 Feb 2026

Michael

Room was Great

Business

2/10

Poor

23 Feb 2026

Lynette

The room wasn’t what they said when we got there. They say it is sound proof but we could hear the music blaring in the next room. The hotel is under renovations and looks run down. I fell in the bathroom trying to take a towel off the rack, as soon as I touched the town the whole rack fell off the wall because it wasn’t mounted correctly or secured properly.

Partner

6/10

Pleasant

22 Feb 2026

Shauntranise

For a quick get away outside of Chicago it was okay .. Jacuzzi bout be the only reason I come back 😂 breakfast can get a lot better everyone not recovering from a hangover 😂 but overall I'll be back for my Jacuzzi stay front desk was nice still waiting on my deposit to hit

2/10

Poor

22 Feb 2026

Aidee

When I was checking in, I started feeling nauseous once my mom and I got to the room. The smell got worse. I’m pretty sure they were smoking crack in their place. We were so sick. I think we were only there for three hours while I swam and showered we had to go to another hotel. I had to spend double the money

Family_with_children

2/10

Poor

21 Feb 2026

Lyndsey

The room smelled terribly like smoke, the TV didn’t work, it wasn’t what the pictures look like and it was kind of dirty. I would not stay there again.

Partner

10/10

Exceptional

21 Feb 2026

Jacqueline

Always

4/10

Poor

21 Feb 2026

Derek

The room was cheap. The towel hook on the bathroom door was loose, the shower curtain rod was loose. One of the wall lamps was mounted crooked. The heater on my room didn't work very well and got how cold it was i needed heat. I accidently left a pillow in my room and when I asked about it, they said my room hasn't been cleaned yet so they didn't know yet if anything was found... that was 2 days AFTER i checked out... the towels had stains on them.

Partner

10/10

Exceptional

20 Feb 2026

Debra

Richee who works at front desk is so nice. Always polite and courteous. Everyone who I have met here are so nice. Room is very clean. Nice pool. Brea5is delicious. Can't find it anywhere else....

Self

2/10

Poor

18 Feb 2026

Doll

Outdated hotel. Smell of old mop water. Had water throughout the floor. The room was outdated and old

Partner

10/10

Exceptional

18 Feb 2026

Debra

I have never been happier with a local hotel!!! It is a reasonable price with free delicious breakfast daily. The pool is very clean and relaxing. The room is very clean. Stores within walking distance. All the staff are friendly professional and courteous. Thank you.

Self

10/10

Exceptional

17 Feb 2026

Carol

Room was clean. Great breakfast

Partner

10/10

Exceptional

17 Feb 2026

Debra

It was a great stay. Everyone is so nice. Clean room. Great pool.

Self

8/10

Excellent

16 Feb 2026

Tyriesha

Sooo Valentine’s Day weekend passed we wanted something lowkey for that , ofc we got the jacuzzi suite . So it was great , service was great , free breakfast ( nothing fancy , definitely convenient and thoughtful . Waffle maker , eggs , cereal , sausage, biscuits and gravy, muffins and bagels. ) NOW …. This place is a slight distance away from
Chicago river walk , about 40 minutes . So if you looking for close commute don’t . Room itself id say is a 8/10 , the buildings initial sighting isn’t that great but it’s nicer on the inside . Just as pictures show

Leisure Partner

6/10

Pleasant

16 Feb 2026

Charquita

Everything to be honest

Business Partner

8/10

Excellent

15 Feb 2026

Holly

The jacuzzi tub was nice and clean. For half the price of some other hotels it wasn’t bad and included breakfast. Breakfast had sausage, biscuits and Gravy, eggs, bread, waffles, milk and cereal, juice and coffee. The only thing that would have been nice is if they mixed things up with some bacon or fruit or yogurt. Shower seemed a little dirty on the floor so that could be cleaned better. Otherwise we enjoyed it as a getaway from the kids and liked the mood lighting and fireplace!

Leisure Partner

10/10

Exceptional

12 Feb 2026

Shantel

yes

10/10

Exceptional

11 Feb 2026

Debra

Wonderful place. Great staff. Clean rooms. Nice pool. Great breakfast. Highly recommend it.

Leisure

4/10

Poor

08 Feb 2026

Randy

The room was very dimly lit

Partner

2/10

Poor

08 Feb 2026

Randy

The night receptionist or counter person was horrible. Very rude and acted like it was a privilege for her to help me check in.

Very bad customer service I asked if the rooms had coffee, including decaf. She said I don’t know. Check it out for yourself if it doesn’t have what you want go get it in town here somewhere.

Friends_and_family Family

2/10

Poor

08 Feb 2026

Tyler

The room was dirty, the shades barely made it. Dark, the lights were flickering, the Jacuzzi was hard to drain, the TV was broken, guess we’re running around for hours in the early morning and late night screaming and hollering constantly, heavy smell of marijuana and cigarette in the hallways and rooms. Staff was friendly though. The pool had not been cleaned in a long time it looked like there was stuff in it a lot. The room walls had holes in terrible patch jobs, there is LED lights on the ceiling surrounding leading into a open circuit

Business_and_leisure Partner

8/10

Excellent

07 Feb 2026

David

Clean room & staff

Partner

10/10

Exceptional

06 Feb 2026

Debra

Wonderful staff. Very clean place. Breakfast delicious. Nice pool.

2/10

Poor

06 Feb 2026

Dontrea

Lack of support didn’t allow my baby to get in the pool at 9am roachs bugs

Friends_and_family Family

2/10

Poor

03 Feb 2026

Larry

There were bugs crawling around my room

Partner

10/10

Exceptional

02 Feb 2026

Marlon

Everything was nice I will definitely be back

Leisure

8/10

Excellent

02 Feb 2026

Kassie

The room was not spotless. Dust and crap on floor by the headrest of bed. The tile thats around the jetted tube needs to be redone. The caulking job was really bad. Cant imagine all the water that is going through all them. Looks like it was remodeled but took the cheapest way possible. The hallways smelled. The bed was comfortable so that was a plus. The jetted tub in the room was nice also. But dont let the pictures fool you.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Debra

Fantastic place to stay. Friendly staff. Daily free breakfast with many choices. Rooms very clean. Will definitely return there for a stay.

Leisure

8/10

Excellent

31 Jan 2026

Christine

the breakfast could be better more selection of hot food

Partner

10/10

Exceptional

27 Jan 2026

Marcus

First time in Chicago

8/10

Excellent

26 Jan 2026

Lindsey

The hallway on the second floor smelled like curry so better freshener would be nice to mask that smell. The sausage gravy was a bit watered down so not very tasty. Our room key stopped working halfway through our stay, but we had a nice woman attendant that fixed that for us.
Great location and room was clean otherwise. The indoor pool was fantastic. Loved that it was heated.

Leisure Partner

8/10

Excellent

25 Jan 2026

Chingkhan

Hallway outside room had an odor but our room was clean and odor free. Breakfast selection was also good. Kids loved making fresh waffle(s) along with other complimentary selections.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jan 2026

Susan

Very clean room. Friendly personable staff. Peaceful stay. Everything was top notch!

Leisure Partner

10/10

Exceptional

23 Jan 2026

Gabrielle

Great loved every bit of it

6/10

Pleasant

19 Jan 2026

Stephen

Breakfast was terrible, tasteless eggs and sausage, everything else was processed crap, even the coffee sucked.

Leisure Self

2/10

Poor

15 Jan 2026

Omaria

Walls were leaking

Business_and_leisure Partner

4/10

Poor

13 Jan 2026

Erica

let’s start with me having to move rooms twice because one room window did not lock on the first level the second room smelled like instant and smoke. When I requested that I needed a new room with my son I was told that I was a jerk for asking. The breakfast was OK. The pool water looked nasty and dirty. Definitely not a place to come with children. It's had addicts and suspicious folks outside smoking, etc.
I walked to the front desk because the room phone wasn't working and asked for clean face wash clothes and it took over an hour for them to bring them. Definitely not a place to come with families. The energy seems very dark and I’m not surprised because you get what you pay for.

Friends_and_family Family

2/10

Poor

12 Jan 2026

Christopher

Pool has legionairres and is not open staff has yet to refund us

Partner

10/10

Exceptional

12 Jan 2026

Maricela

The room was very clean. We stay there often and never had a problem. Checkin was fast

2/10

Poor

11 Jan 2026

Kristin

When we arrived the nightmare began right away having to be moved twice to find a room where everything worked and it was reasonably clean.

They say ‘soundproofed rooms’ but my husband and I had a conversation at normal volume from the bathroom to the outer hall. We could hear everything going on in that whole building.

There was no access to any outside amenities, so don’t count on anything like the garden or grills.

There was a door hanger for maid service in the room, which was used the first night to no avail. The second night I went and told a staff person I needed the old towels removed from our room and new towels delivered. They did not do so, by the third day my husband asked for towels again and they were rude about how ‘it’s our responsibility to inform them when we need service,’ but we DID for one and for two then why provide the room service door hangers!

Leisure Partner

4/10

Poor

11 Jan 2026

Lance

Room heat wasn’t getting hot so they switched my room. I got in the new room and it had bugs in the bathroom, no remote control to the television, and the jacuzzi was dirty.

Business Self

2/10

Poor

11 Jan 2026

Jennifer

The hotel smelled like weed the second we walked in. The room smelled like mildew and we had to bring our key cards back twice to be reprogrammed because they stopped working and all side doors had a sliding key pad to swip key cards but the side doors were unlocked all night aonanyone would come in.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Anthony

Had a wonderful time! Will be back.

Leisure Family

2/10

Poor

08 Jan 2026

Chris

Food poisoning from the provided breakfast.

10/10

Exceptional

07 Jan 2026

Cristina

I recently stayed at the Chicago Club Inn Suites in Westmont, and overall had a pleasant experience that I’d recommend to others — especially if you’re looking for a comfortable room with a jacuzzi to relax in at the end of the day.
The staff was friendly and welcoming, and the location is convenient to restaurants, shops, and highways, which made it easy to get around and plan my days. The room felt comfortable, would definitely consider staying again if I’m in the area — especially for a restful night with that jacuzzi included!

Leisure Partner

6/10

Pleasant

06 Jan 2026

MacKenzie

The pool area wasn’t heated, the lights and tv didn’t work in the first room and when we got moved, the tub was spraying out mold.

Leisure Partner

4/10

Poor

06 Jan 2026

Eddie

Breakfast was limited and just not tasty, room was dirty, towel racks were rusty, breakfast dining was very loud in the halls at 6am and did not stop or quiet until sometime after 10am mold on the walls in bathroom hot tub jets only half worked water never got hot only warm bathroom sink hot water did not work

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Salina

Everything was great

2/10

Poor

04 Jan 2026

Toby

We’ve stayed at this numerous times over years & have been fine with are stay and service. This stay will have us looking for another business get friendly hotel when we’re in the area, and we are in the area a lot for work.

There is usually the same man at the front desk, but this time we had the pleasure of getting checked in by a woman that charged our card twice, and we have to wait days for our refund. We went to our room and it wasn’t cleaned properly at all. Sirty swim trunk & swim towel were openly on the closet door. Deodorant under the heating/cooling unit. Dirty & mixed match furniture. Kitchenette missing a door on the drawer. Ice bucket had pubic hair on it. My husband flagged down a staff member & they text the woman at the front desk. We were allowed to see her text, stating we weren’t getting another room & no one was going to come clean it. It was too late to find another hotel, so we went and got cleaning supplies & cleaned the room ourselves. We stayed too days house keeping didn’t even come to replace our used towels or take the trash. I’m extremely disappointed in the dismissive & unprofessional service we’ve received.

Business Partner

10/10

Exceptional

03 Jan 2026

Lillian

I enjoyed it!

Partner

2/10

Poor

02 Jan 2026

Dane

Hotel and room was not clean. all of the halls smelled like weed.

8/10

Excellent

02 Jan 2026

Devon

The gentleman that checked us in was friendly, room was clean. Only thing I disliked was a demanded payment to retain reservation even though my selection was to pay in person at the hotel.

Partner

2/10

Poor

01 Jan 2026

Sri Dattha

Not well maintained on cleanliness

Family

2/10

Poor

31 Dec 2025

Savonya

I couldn’t enjoy my stay! After informing the Employees of this establishment, the issues that occurred I agent received any compensation.I would never be back and I’m still waiting for my refund!!!

Family

10/10

Exceptional

31 Dec 2025

Ricardo

Good stay

10/10

Exceptional

29 Dec 2025

Darius

Very clean room, property was safe.

Business Self

10/10

Exceptional

29 Dec 2025

Allan

Nice room for the price

Self

8/10

Excellent

28 Dec 2025

Mike

Everything ws great

Partner

2/10

Poor

22 Dec 2025

Dominique

pull out bed had bloody sheet on it and we had to switch rooms in the middle of the night because of a leak in the ceiling i over our bed. then the next room got water didn’t wrk

8/10

Excellent

22 Dec 2025

Julie

Overall it was a comfortable stay. Needs some updating, new carpeting in some areas. Not a fan of the styrofoam plates and cups.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Edwin

Great service

Friends_and_family Family

2/10

Poor

21 Dec 2025

Nayeli

It was disgusting dirty. There were hairs all over the bathtub, the shampoo bottles were empty, there was leftover drinks in the refrigerator from previous host, the shower curtain was dirty. It seems they only do the bed but don’t clean throughly. I contacted the front desk and requested disinfectant spray to clean myself but they refused, I also asked for shampoo bottles & soap but said I have to come pick it up. Horrible service & dirty.

Partner

8/10

Excellent

15 Dec 2025

Guy

.

Business

10/10

Exceptional

15 Dec 2025

Erica

Room was clean and neat customer service was nice had a great time

10/10

Exceptional

14 Dec 2025

Joshua

Spotless

10/10

Exceptional

12 Dec 2025

Jonathan

Great customer service in the front desk. The rooms were well Taken care of very clean would absolutely stay again.

Partner

10/10

Exceptional

10 Dec 2025

Alexandra

Clean

6/10

Pleasant

07 Dec 2025

Desiree

The room was clean to thr naked eye. Thr bed moves and there were things underneath it. Sucker sticks and wrappers. Breakfast was great. Hotel needs a hige update. Second floor windows open, with no screens.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Brandi

Yes

10/10

Exceptional

07 Dec 2025

naudia

They allowed us to check in early during the snow storm - super sweet lady.

Great breakfast & the cranberry juice was sooo good!

The guy at the front desk very nice when I asked to stay an extra hour & reasonable pricing to stay over as well!

My only complaint was how cold it was inside the hotel outside of our room - it was like walking outside to our room Lol!

But we kept the heat on while we were in the room and gone to keep the room warm too. Just glad the heat worked !

Business_and_leisure Partner

8/10

Excellent

07 Dec 2025

Veronica

The hot tub was my favorite. It was just what I needed and was looking forward too.

Self

10/10

Exceptional

01 Dec 2025

Gina

room was clean, staff was friendly. great getaway

Partner

10/10

Exceptional

29 Nov 2025

Scot

The price was excellent. I got the jacuzzi suite and it was clean and very enjoyable. The breakfast was excellent.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Besnik

Check-in was smooth and they were very friendly. Place is a great value for the money. Lots of parking.

Leisure Partner

8/10

Excellent

24 Nov 2025

Travis

Room was clean the bed was broken, breakfast was good

Leisure Partner

6/10

Pleasant

24 Nov 2025

JEFF

Room was fine and checkin was quick. Lots of noise in hallway and smelled of weed every morning when we went to leave

Leisure Family

2/10

Poor

23 Nov 2025

Anas

Filthy hotel that wreaked liked weed

Leisure

2/10

Poor

23 Nov 2025

Michael

Awful

Business

4/10

Poor

22 Nov 2025

Laurice

It was okey

Business_and_leisure Partner

8/10

Excellent

22 Nov 2025

John

Great staff and Great service.

8/10

Excellent

21 Nov 2025

Teddy

The clean room and the amenities

10/10

Exceptional

19 Nov 2025

marcel

Has a great variety of breakfast. The pillows and bed are soft and firm. The space of the rooms is amazing, especially if it has the jetted tub. A major plus to the stay. The jetted tub is definitely a game changer

Leisure Partner

8/10

Excellent

19 Nov 2025

Aaron

Nice

6/10

Pleasant

18 Nov 2025

Jillian

The room was decent but the tub wouldn't drain

8/10