Hyatt Lodge Oak Brook Chicago

10/10

Exceptional

14 May 2026

Lupita

The hotel looks beautiful on the outside and inside. The room is nice, spacious, and clean as well as the common areas. The spa/pool is clean and lots of space to relax with family. I definitely recommend staying here with family/friends for relaxation.

Family_with_children

10/10

Exceptional

13 May 2026

Nikolaas

Overall service and employees top notch, hotel is well kept.

Business

10/10

Exceptional

10 May 2026

Aleekia

5 stars

Friends_and_family Family

6/10

Pleasant

09 May 2026

Joan

The room was clean, adequate storage. The grounds are lovely. Had to call about the TV. Was unplugged. Refrigerator didn't work after I brought back half my steak...wasted. Interesting pillows...have never encountered a pillow that heavy but adequate number. Mattress could have been a little firmer. Comode/shower room very tight.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Keith

This place is an absolute hidden gem! It's a beautiful zen oasis.

Self

10/10

Exceptional

30 Apr 2026

Kristi

Very clean and comfortable room. Amazing water pressure in shower. Only complaint is the parking situation - lugging a suitcase over cobblestone across the street and down the block was not fun at night.

Self

10/10

Exceptional

28 Apr 2026

Angela

My husband and I enjoyed our stay here. The staff were all friendly and welcoming at reception and at breakfast at Water’s Edge. It would help if reception reminds guests that their room includes breakfast abalso gives direction as to where the pool, bar, and restaurant is located. There aren’t a lot of signs to help you navigate.
The property is beautiful and has walking paths that we really enjoyed. There is also outdoor seating and a dome with seating if it’s chilly out. The restaurant has big picture windows to enjoy the view and the breakfast was included in our room fee. We did not know this until the second morning because the restaurant is so out of the way, we didn’t see it the first morning and when we decided to look for it the second morning, the included breakfast was a nice surprise. The food was good but like any holiday or Drury inn hot breakfast. The setting makes it.
The room was recently renovated and we slept well. The only minor complaint was that some of the surfaces seemed to have spots or not look fully wiped down. No major stains or issues though.
Be prepared for a lot of walking. The parking lot is not close and the rooms are pretty spread out. There is a valet to park but it does cost money. This is not ideal if you are not able bodied, especially with luggage. We were on the third floor and had to walk to elevators further away due to construction.

10/10

Exceptional

28 Apr 2026

Denise

A gem away from the busyness of life. Beautiful grounds to walk about.

Family

10/10

Exceptional

27 Apr 2026

Kevin

Nice, newly renovated room. Staff were also friendly and helpfu. Would stay there again!

10/10

Exceptional

26 Apr 2026

Crystal

We had the best time! Definitely going to stay again in the future. We also love how big the pool and jacuzzi is.

Partner

10/10

Exceptional

24 Apr 2026

Michele

Beautiful location for Christmas travel, the unexpected fire alarm on Dec 23 was interesting but the trip was great nonetheless

Pet

10/10

Exceptional

22 Apr 2026

SHAMEQUA

Definite future return . I really enjoyed my stay

10/10

Exceptional

21 Apr 2026

LaToya

Amazing property!

10/10

Exceptional

18 Apr 2026

sherry

Quiet

Self

8/10

Excellent

18 Apr 2026

Stacie

The room was clean and staff was helpful. The room didn't have a microwave. We had to go to the 2nd floor to use a microwave where the vending machine was.

10/10

Exceptional

16 Apr 2026

Katherine

This hotel was so nice. One of the nicest hotels we’ve ever stayed in! Very elegant the pool was so big as well as the hot tub myself and my children are really enjoyed it.

Family_with_children

8/10

Excellent

14 Apr 2026

Angela

The setting of the property is beautiful - a peaceful connection with nature and a delightful change from typical hotels! Staff, food, cleanliness all excellent. Only consideration is they are updating and renovating rooms so be sure to get one of those.

Self

8/10

Excellent

14 Apr 2026

Lucas

Was not able to check in at 3, had to wait. Clean room, bathroom with toilet/shower room way too tight and small. Nice View from room, pool and hot tub amazing as always. woken up by sound of construction early in morning.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Anne

Tranquil setting, great venue for groups or family staycations.

Family

6/10

Pleasant

12 Apr 2026

Charles

Our stay was just ok. We had an issue with the loud toilet. Also, the nightlight in the bathroom should be able to be turned off. The bathroom would be better suited with a sliding door, instead of swinging door. It felt cramped inside the washroom. Also, a luggage stand would have helped. The water pressure at the sink faucets were low.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Lee

We had a clean and upgraded room. The staff at the front desk are extremely friendly and professional.

They were upgrading resort rooms, but it never disrupted our stay.
The pool, spa and hot tubs are beautiful and well maintained and clean. I do wish they had a few more lounge chairs (they are hard to come by).
Our only negative experience was at the Hearth Lounge. Brenda, our server wasn’t attentive. She rarely checked on us or refill our drinks or cocktails. The other server (Darren?) helped us out when Brenda would hide somewhere. Darren had a great personality, and we wish he had been our server.

Partner

10/10

Exceptional

09 Apr 2026

TIFFANY

Facility was clean
Newly renovated room nice
Pool area could be maintained a bit better

Overall stay was good
Food and drinks were really good
Staff really nice and welcoming

Partner

10/10

Exceptional

06 Apr 2026

Martin

Extremely clean room. The pool and spa area is one of the best of any hotel I have ever stayed in. This is the old McDonalds campus and used to cater to business travelers for McDs so the pool, hot tub, and locker room facilities are top notch.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Jeannette

Unique site, friendly helpful staff and a fabulous pool and Horus!

8/10

Excellent

05 Apr 2026

Rashane

Very staff member that I came across was exceptional. Food was good and the room was clean… I would return

10/10

Exceptional

05 Apr 2026

John Ross

Yes, it’s well stock and the breakfast is great!

Family_with_children

8/10

Excellent

04 Apr 2026

Amy

Unhappy about the hot tub. It had a weird film present on top within the bubbles. Looked like dirt, or grime. Room was pretty clean, some minor noted stains on curtains. The carpeting was recently replaced which I had a big problem with and left reviews on it our last visit here. It really is a great place but could use some more upgrades including the food.

Family_with_children

8/10

Excellent

01 Apr 2026

El

I love staying at this hotel for the ambience and the quietness of the surrounding area. The lake/pond and walking trails make the lodge feel miles & miles away from the highway.

Self

10/10

Exceptional

01 Apr 2026

Matt

Amazing clean room. Max at the front desk was amazing! Super helpful. Pool was huge and locker room was incredibly clean.

10/10

Exceptional

01 Apr 2026

Rocio

Always a great stay

Family_with_children

10/10

Exceptional

31 Mar 2026

Cariel

Yes

10/10

Exceptional

31 Mar 2026

Kenisha

Everything was nice , and the staff was very professional

Family_with_children

10/10

Exceptional

28 Mar 2026

Rocio

Everything was perfect, we even received a newly remodeled room! I would have preferred going late spring or early summer to enjoy their hiking path.

Family_with_children

10/10

Exceptional

28 Mar 2026

Amanda

Clean

10/10

Exceptional

27 Mar 2026

Mildred

Beautiful property. Clean. A bit of activities to do while on property

10/10

Exceptional

26 Mar 2026

Ricardo

Absolutely yes clean room, staff was great so was the bar and breakfast.

Family_with_children

8/10

Excellent

25 Mar 2026

Rafael

Yes, staff is extremely helpful. Welcomed our pets and exceeded our expectations.

Partner

8/10

Excellent

25 Mar 2026

Katie

Check in was easy. Parking is quite far from the entry. Valet is advertised, but not available during the week. Room was clean. Hotel is a little outdated, but mostly in a cool 60s vibe. Pool is gorgeous, but I didn’t get in. Breakfast is outrageously priced so if you get the breakfast package use it. $62 for me and my daughter to have an egg scramble with potatoes, coffee, breakfast sandwhich, potatoes, fruit cup and an Alani. And they add a $4.25 tip that they don’t tell you. The beds and pillows are only moderately comfortable. We both slept poorly (awake a lot throughout the night). The noise level from the hallway is significant and there is a 2” gap beneath the door, which I find strange.
The hotel itself is nestled in a kind of a neat outdoorsy area with a lake and a walking trail. I’m sure it looks beautiful during the summer, but during the early spring it looked quite drab.

My daughter loved the place. The gathering area near the bar/restaurant was such a cute little place, we ate our takeout dessert there. She wants to come back with her siblings and I’ll definitely try the hotel again.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Dariusz

The room was great, The amentias not so much the steam room was not steaming enough and the sauna never gets hot enough.. I've been there multiple times before in the past the sauna never gets hot, the steam room it was my first time that it was not working.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Ruben

Very friendly

Self

10/10

Exceptional

23 Mar 2026

Robert

Wonderful room, pool, and gym.
The staff was exceptional.

8/10

Excellent

22 Mar 2026

Heather

Check on when local areas are on spring break! The hotel has a wonderful pool and hot tub area, but was taken over by young children on spring break

Partner

10/10

Exceptional

22 Mar 2026

Amy

Very fun hotel in a unique setting.

8/10

Excellent

21 Mar 2026

Ann

Pool and hot tub were enjoyable

Family_with_children

10/10

Exceptional

21 Mar 2026

richard

Great

8/10

Excellent

18 Mar 2026

Eitan

my wife and I had an amazing stay here the staff and rooms were great! only reason why i gave 4 stars not 5 is that we had requested through the booking to have a crib and a lake facing room to which the facility did not reply but the crib was supplied once we got there and asked, but overall great place staff and vibe and would highly recommend

Family_with_children

8/10

Excellent

15 Mar 2026

Keesha

Very well put together establishment. The amenities were immaculate. The rooms are on the small side and the balcony was almost like it wasn’t there. Pleasant stay not so sure about occupying rooms that dogs may have been in. Maybe that’s why my allergies flared up. Wonder how the facility may clean these rooms? The scenery however kept me calm while all the smaller kids were riding on the luggage carrier. The staff at the bar was very friendly and the music that plays across the speaker system is nice. Love the piano.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

LaToya

YES

Partner

8/10

Excellent

11 Mar 2026

Andrew

Pool and hot tub were immaculate

8/10

Excellent

10 Mar 2026

Latoya

Staff was really nice

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Keri

This is really the only nice property left in the Oakbrook area!

10/10

Exceptional

03 Mar 2026

Lori

Nice room, beautiful property and lounge area

Self

10/10

Exceptional

26 Feb 2026

Melin

Great staff and rooms

Self

10/10

Exceptional

26 Feb 2026

Jelena

Airways a great stay

Self

8/10

Excellent

23 Feb 2026

Damian

Stayed on a Sunday with family wasnt too busy. room was clean beds were comfortable TV in room was biggest ive seen in a hotel room. Pool was huge and was at perfect temperature. Hot tub was nice and hot but the jets were not working. Locker room had a sauna and steam room which we took advantage of. Only negative was the water in our shower was not very hot

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Zaccariah

The pool is great for families.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Nicole

Beds sit low and are very uncomfortable. Good hear neighboring room which made it challenging to rest

Partner

10/10

Exceptional

18 Feb 2026

ERIKA

Clean , attentive staff

10/10

Exceptional

15 Feb 2026

Catherine

The staff was so friendly! Every person I passed said good morning or how are you. It was lovely!

Leisure Family_with_children

10/10

Exceptional

14 Feb 2026

Sara

The massage was great!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Amanda

Staff were all warm and welcoming. The pool/spa area was gorgeous and clean.

Friends_and_family Family

6/10

Pleasant

30 Jan 2026

Armani

The rooms are spacious but feel a bit dated. The hotel grounds are pleasant, though some areas appear outdated. The pool is an amazing if you’re going with kid. Restaurants are nice and free parking is a plus.

2/10

Poor

30 Jan 2026

Bryan

Unfortunately this hotel has gone downhill fast. The pool area was unkept - no towels - broken furniture around the pool. The breakfast restaurant staff was unfriendly, the food was cold and completely overpriced. When we sat down for breakfast 3/4 of the empty tables had dirty plates and left over food on them. The menu in the bar area has been decreased to very minimal items and to get a burger was $18. We went to a wonderful restaurant just a mile away and had a much better meal for the same price. It is unfortunate that the Hyatt Lodge Oak Brook has gone down hill as we have enjoyed staying there in the past - so much potential and now we will not stay there again.

Leisure Partner

2/10

Poor

28 Jan 2026

Traoney

I do not recommend staying at the Hyatt Lodge at Oak Brook.

Despite looking appealing in photos, the actual experience was disappointing from the start. Parking requires guests to park across the street and walk to the hotel, which is especially unpleasant in cold weather.

The room was poorly maintained. The bedspread and pillows had visible stains and black spots, the ceiling showed an unfinished repair, and the bathroom showerhead had mold and white crusty buildup. Nearly every area of the bathroom showed signs of dirt or neglect, making the room feel unsanitary and rundown.

The sauna was also unacceptable. It was in poor condition and clearly not cleaned regularly. There was visible hair from previous guests, even though I used it early in the morning.

I attempted to contact the front desk several times without success. Due to these conditions, I left and stayed at another hotel.

The next day, I spoke with Josh, the night manager, who apologized and stated I would not be charged. The following day, he reversed this and said management would charge me for one night, claiming he never specified which days would not be charged. This was unprofessional and unacceptable.

I will not stay at this property again and would advise others to avoid it.

Business Self

10/10

Exceptional

25 Jan 2026

Jasmin

Great time good comfy beds and the bartender Devon was friendly and great service 🙌

Leisure Family

10/10

Exceptional

22 Jan 2026

Patrice

Staff was nice and welcoming, room was clean, establishment beautiful, spa staff great

Leisure Self

10/10

Exceptional

22 Jan 2026

LOURDES

Everything was just awesome. Spent a couple of days there as a getaway from home for my bday. And everything and everyone was perfect, specially that hot tub and pool. Thank you I will visit soon again.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Amelia

Clean room, and campus was beautiful, the restaurant and bar food need improving.

Leisure Family

8/10

Excellent

19 Jan 2026

Jonathan

Beautiful campus, staff was friendly, but their restaurants and bars need better food options.

Leisure Family

10/10

Exceptional

19 Jan 2026

Asmaa

Great stay overall. Would book again!

Leisure Partner

10/10

Exceptional

15 Jan 2026

Lee

My new fav hotel. Great friendly staff!!

6/10

Pleasant

12 Jan 2026

Lauren

We came for the pool; it was very nice and clean. Floor is slippery because of the tiles but that is a given near a pool that it's going to be wet. I did not like that the staff was clueless when I asked a simple question (where can i get ear plugs from was the question), and I got lost trying to find the lobby bc the first floor is out for construction. Luckily the construction guy was standing there to give me directions on how to get to the lobby from C level. There should be a marked sign showing the correct elevators to use and where they are located to get to the lobby, not just a NO sign over the 1 button in the elevator saying 1st floor is inaccessible. Not helpful at all when you are traveling with kids who need mom to carry everything and make sure, they are keeping up the pace. Parking was 3 blocks away which is weird but ok whatever. There isn't a \"sundries\" shop for forgotten things like toothbrush whatever, and if you are forgetful (we all are sometimes) you have to physically go to Walgreens for whatever you need and parking isn't on site unless you valet which we did not. I would stay here again for the kids to swim though.

Leisure Family_with_children

10/10

Exceptional

08 Jan 2026

Similoluwa

We loved our room and the convenience of the hotel. The pool and amenities were great!

Leisure Partner

6/10

Pleasant

08 Jan 2026

Kim

The room and staff were great as always. However, we arrived on a Friday and the pool and hot tub were FILLED with children. No way could we do lap swims or even enjoy the hot tub. (Is is safe for small children to be in a hot tub?) Many were poorly behaved in a public space. Is there some way of finding out if there are parties for children planned or some way of avoiding this in the future. [email protected]

Leisure Partner

10/10

Exceptional

07 Jan 2026

Josue

Great pool and hot tub.

Leisure Family

10/10

Exceptional

07 Jan 2026

Cecilia

The room was nice, the TV was big and everyone there is so nice and friendly!

8/10

Excellent

06 Jan 2026

Daniel

Beautiful site but the property is dated

8/10

Excellent

06 Jan 2026

Seulgi

Room ws

4/10

Poor

05 Jan 2026

Julie

The hotel is outdated and a bit run down. Disappointed in restaurant. The menu was limited and was not informed that by the front desk. There was miscommunication between restaurant and front desk. There was a not a full menu for room service either. The locker rooms are also in needed much repairs.

Partner

6/10

Pleasant

05 Jan 2026

Jasmine

There was a long wait even for Hyatt members.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Brian

Pool was very busy. Restaurant was very good.

Leisure Partner

2/10

Poor

05 Jan 2026

Vincent

Had to move rooms tv didnt work. Had problems with the tv in next room they did figure out the problem. No diner just appetizers. They sell daily passes for pool so there was no room for hotel guests . The hot tub was filled with 5 to 10 year old children. However we had Steak and eggs and poached eggs for breakfast and it was delicious
.

Leisure Partner

8/10

Excellent

03 Jan 2026

Nadine

Staff (shout out to Max at the front desk), amenities and location are great. We come to this hotel as a staycation on a regular basis and I highly recommend. This time the room could have been a bit cleaner, but it was right after the Holiday rush.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Chad

The beds were super comfortable and the hotel was very clean!

Friends_and_family Family

8/10

Excellent

02 Jan 2026

valentina

Comfortable beds and a nice pool.

Leisure

10/10

Exceptional

02 Jan 2026

Peggy

Clean room!

10/10

Exceptional

01 Jan 2026

Michael

Would stay here again

Leisure Family

10/10

Exceptional

01 Jan 2026

Jun

Nice surroundings.

10/10

Exceptional

30 Dec 2025

carl

Wonderful pool and health club.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Brian

The staff is excellent and friendly. The lounge staff is amazing and caring they were all so nice

Leisure Family

6/10

Pleasant

30 Dec 2025

Michelle

The room was okay.You can definitely tell the hotel is getting older. However, the beds were extremely comfortable, and there was lots of closet space.

Leisure Family_with_children

4/10

Poor

30 Dec 2025

Keyonna

I enjoyed the pool that was the best part of the hotel but the overall room was dirty stained sheets I was very disappointed and uncomfortable due to this

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Crystal

Great stay! Staff was courteous. Room was clean. Close to nice restaurants and shopping areas.

Leisure Friends

8/10

Excellent

29 Dec 2025

LaSwanda

Solid Hotel

8/10

Excellent

28 Dec 2025

T

The room was great and the staff was helpful, friendly anndb nice

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Alex

The room was clean. Everything was phenomenal. The only little complaint I have is that the parking lot is far from the main hotel other than that phenomenal atmosphere phenomenal service phenomenal hotel overall.

10/10

Exceptional

27 Dec 2025

Kathy

The room was very clean and I appreciated the ability to open the screen door for fresh air.
We loved the bed and the room was well equipped, towels, robe, coffee refrigerator.
However, the building itself is very glamorous. The lobby and bar are beautiful and overlook the water. The pool and hot tub are huge and architecturally lovely.
Staff were great and welcoming. We would happlily stay again

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Cheryl

I enjoyed the hot tub but the spa bathroom was a mess, dirty and towels robes everywhere. No amenities no hair dryer or creams. My room was ok not many extra amenities there either
Staff was very friendly. Parking is easy but a pretty good walk in the freezing weather.

Leisure Self

10/10

Exceptional

23 Dec 2025

Samantha

Always a pleasant stay at Hyatt Lodge!

10/10

Exceptional

22 Dec 2025

Annette

Front desk is always great!

Friends_and_family Family