Name: Hyatt Lodge Oak Brook Chicago
Address: 2815 Jorie Blvd, Oak Brook, 60523, US

10/10

Exceptional

04 Aug 2026

jennifer

We will definitely be coming back. Our entire stay was amazing and onlybtook about 45 to get to downtown Chicago

8/10

Excellent

04 Aug 2026

Connie

This was the second time my family stayed here for our annual week long vacation in the Chicagoland area. The original room I had requested with our planned well in advance reservations was not available due to a wedding party that was there upon our check-in. The comparable room we got was spacious and clean with plenty of storage areas to tuck away any luggage. The down feather pillows were so comfortable and the mattress was the perfect medium-firm without it feeling like 1000 other bodies slept on it previously. My family took advantage of the gym facility and was pleased with all the exercise equipment available. We did not use the restaurant/bar amenity since the food selection was limited and pricey. There was lots of other area restaurants within a 6-10 minute drive that offered better options and quality. The regular staff and housekeeping were pleasant. The things we disliked is the distance it takes to park your car away from the property-although they offer valet for a fee and the attendants were pushy if you didn’t speed up unloading your car (this was mostly due to the wedding guests arriving which they seemed to prioritize them over other regular guests), there was no microwave in the room, the fridge was tiny that barely kept anything cold and the bathroom was tiny with no circulating/working fan. You have to maneuver yourself between the toilet and the tub to open and close the door. They should knock out the door and put one in front of the double sinks area

10/10

Exceptional

03 Aug 2026

Bailey

felt so luxurious for a great price. will be coming back if i’m ever back in town

6/10

Pleasant

03 Aug 2026

Anthony

Location: nothing around the premises

10/10

Exceptional

02 Aug 2026

Glen

❤️

8/10

Excellent

02 Aug 2026

Anne

trek to parking lot was the only negative about this property. oh, and our shower water was did not stay hot for a full shower

10/10

Exceptional

02 Aug 2026

Kevin

Great stay!

Dislikes: Chicago traffic, the drive to downtown.

8/10

Excellent

02 Aug 2026

Hugh

Nice place especially with a dog. Walking paths and pretty scenery. Staying on the 1st floor is ideal if you have a dog since the patio leads out to walking paths.
Downside-can hear others in hallways and adjacent rooms. It was quite noisy.

10/10

Exceptional

30 Jul 2026

Amara

Loved the stay; the staff were very friendly.

10/10

Exceptional

30 Jul 2026

Christine

Nice and peaceful stay with well apportioned room.

10/10

Exceptional

30 Jul 2026

Rebecca

Beautiful property!

10/10

Exceptional

28 Jul 2026

Jasmine

.

10/10

Exceptional

28 Jul 2026

Ahmed

Did not feel like we were in chicago, felt like a nice secluded resort, Very well maintained

10/10

Exceptional

27 Jul 2026

Susan

Great

10/10

Exceptional

27 Jul 2026

jeanne

Love this hotel and the grounds are gorgeous.

8/10

Excellent

27 Jul 2026

Alexis

First, do valet if you have a huge family or elderly because the parking lot is far from the lobby. I went to check in 30 mins to 3 and I think his name was Joshua, said our room would be ready by 3pm. We left and went back at 3:30 past check in and another lady said our room wasn’t available. She wasn’t very welcoming and seemed like she was ready to go home. Luckily Joshua walked back out in time and got us to a room that was ready. We stayed in a “pure wellness” room. It smelled good but there was gum like stuff stuck to the floors and hair in the shower. The pool was pretty hard to find from our room. Breakfast was $28 per person for buffet and everything was bland and not worth the $28. The hallways smell like a hamster cage idk how else to explain. I am thankful that Joshua was able to help but crazy to think that if he didn’t she would’ve made me wait who knows how long to check into a room that wasn’t ready yet.

10/10

Exceptional

27 Jul 2026

Patricia

This was my first time staying here, and I had a wonderful experience. The staff was friendly and welcoming, and the location is very serene, peaceful, and relaxing. The atmosphere made it easy to unwind and enjoy my stay. I would definitely consider staying here again and recommend it to anyone looking for a quiet and comfortable getaway.

10/10

Exceptional

26 Jul 2026

Jamerya

Everything was amazing. Our towel request was delayed, but other than that it’s a beautiful property. My partner and I will be coming back

10/10

Exceptional

26 Jul 2026

Caitlin

Beautiful place. A long walk to the room and from your car but worth it. Very clean and nice staff.

8/10

Excellent

25 Jul 2026

Tiffaney

This place is beautiful. I did a summer staycation here and it truly felt like I was on a vacation away from home. I didn’t want to leave. The property is beautiful and well maintained. The staff were friendly and helpful. The room was clean and spacious. The amenities are wonderful. I will definitely be back.

10/10

Exceptional

25 Jul 2026

Rodreka and Edward

The ambiance was most welcoming and scenic of nature. The hotel and rooms were fresh and clean. The staff were friendly and most helpful. I didn't get to experience the complimentary breakfast, waking trails or the pool because it was an overnight stay but the view sitting on the deck overlooking the lake, wild-life and most amazing sunset was breathtaking. I would love to see the facility during the winter there is a huge fireplace waiting to be lit.

10/10

Exceptional

25 Jul 2026

Maksym

Great location and staff! Property abit old but has everything I need! Wanted to give special shoutout to FIA at front desk, goes above and beyond for guest experience.

10/10

Exceptional

25 Jul 2026

Wendy

What a great experience!
We brought our dog and they put us in a room that has a patio and a walking path. It was great!

10/10

Exceptional

22 Jul 2026

Jennifer

What a lovely place! Very delighted with our stay. We enjoyed the pool and the restaurant on site. The beds were comfy but I wish I’d brought my own pillow - mine isn’t as firm as the ones provided. The design and decor of the building felt good to be in. Natural stone, tile, and soft carpet throughout the building added to the appeal. We will definitely stay here again! Truly was an oasis for us during our visit.

10/10

Exceptional

22 Jul 2026

Ivy

Water front vibe and feel

10/10

Exceptional

21 Jul 2026

Joseph

Room was very clean, very helpful staff

Self

10/10

Exceptional

20 Jul 2026

Yaroslav

I visited this wonderful place with my girlfriend, we really liked it, everything is very clean, the view is very beautiful, and in general everything is at the highest level, very cool, I will definitely return to this hotel.

Partner

10/10

Exceptional

20 Jul 2026

Michael

Rooms were clean. Pool and grounds are amazing.

Family_with_children

6/10

Pleasant

18 Jul 2026

Veronica

There was no soap to wash our hands the sheet covers and pillows were dirty they had stains. the towels were also dirty they had stains. The hotel is big so there is a lot of walking the parking is also across from the actual building so actually a lot of walking also. Over all it was ok but wouldn’t go back

Partner

10/10

Exceptional

17 Jul 2026

William

We had a pleasant stay overall. The breakfast restaurant staff was amazing everyone was friendly, helpful, and made us feel welcome each morning. The hotel itself was nice and in a good location.

There were a few things that could be improved. The rooms could have been cleaner, the pool was too cold to enjoy, and the jacuzzi was much too hot. One safety concern was the terrace doors. They lock from the outside and can only be opened from the inside, so we accidentally got locked out on the terrace and had to call hotel staff to let us back into the hotel. I think the locking mechanism should be reconsidered to prevent this from happening to other guests.

Other than those issues, we enjoyed our stay and appreciated the friendly and attentive staff.

Family_with_children

10/10

Exceptional

17 Jul 2026

Tinika

Loved it

Self

8/10

Excellent

11 Jul 2026

NIEMH

Loved everything about hotel
The cleanliness , beautiful views by lake
Although bed was slightly uncomfortable

Family

10/10

Exceptional

11 Jul 2026

Susan

The bed was very comfortable. Lots of pillow options. The grounds are lovely too and the pool/hot tub complex is beautiful and relaxing. In the morning, I had the entire lap pool to myself. In the evening, I strolled around the pond looking at the swans.

Self

10/10

Exceptional

11 Jul 2026

Dorit

We loved the Hyatt Lodge at Oak Brook. The place is close to a lot of places of interest: parks, restaurants, shopping, yet it is located in the middle of a park with small lakes/ ponds. The room was spacious, the personnel attentive and efficient (we asked to change the room and they found us a room to our liking), the swimming pool is huge and the same depth (hence: convenient), with a big hot tub. But the pest for us was the grounds - the two ponds/ small lakes, and the trails.

Partner

10/10

Exceptional

11 Jul 2026

Arlenis

Beautiful and warm!

Business Self

10/10

Exceptional

08 Jul 2026

Mary

Very scenic grounds. Good restaurants.

Family_with_children

2/10

Poor

07 Jul 2026

Dee

I had a terrible stay ! Air conditioner did not work and I asked for someone to help. My face cloth had a hole. The furniture was uncomfortable. One of the sinks did not drain.

I was told about a refund and have yet to receive

Partner

6/10

Pleasant

05 Jul 2026

Dennis

Beautiful grounds and wonderful hospitality from the staff made our stay enjoyable. The breakfast was excellent, and every employee we interacted with was friendly and apologetic.

Unfortunately, the property itself seems to need better maintenance. The hotel still relies on a satellite TV system, so our television didn’t work the first night because of the rain. Our air conditioning also failed, and it took about two hours to repair. This came after our room wasn’t ready at the advertised 3:00 p.m. check-in time, requiring us to wait about an extra hour. It appeared the resort may have been short-staffed.

Our room also showed some signs of wear, with several chips and nicks in the furniture. In addition, it had connecting doors to the neighboring rooms. The doors were very thin and offered virtually no soundproofing, so we could clearly hear our neighbors’ conversations throughout our stay.

To the manager’s credit, he apologized for the inconveniences and offered to move us to another room. However, because the resort was fully booked, we would have had to wait to see if another guest failed to arrive. Since we booked through Expedia, he explained that he couldn’t provide a refund directly. Instead, he offered Hyatt Bonus Points as a goodwill gesture. As of this writing, though, the points have not yet appeared in our account

Overall, the staff did their best to make things right, but the resort could benefit from better maintenance and operational improvements by Hyatt

Pet

10/10

Exceptional

04 Jul 2026

Lewis

Truly enjoyed my stay, I plan to return

10/10

Exceptional

02 Jul 2026

Zak

Cool place. Cant wait to go back.

Self

10/10

Exceptional

01 Jul 2026

Krishna

Very good place

Family_with_children

10/10

Exceptional

01 Jul 2026

Anna Christy

The staff are so helpful

Family_with_children

8/10

Excellent

30 Jun 2026

Brianne

The property was nice staff very friendly odd hours for “restaurant”.

Partner

10/10

Exceptional

28 Jun 2026

Jason

Beautiful property! Parking was kind of pain but would definitely stay here again.

Family_with_children

8/10

Excellent

28 Jun 2026

Desiree

The parking is very far away from the hotel itself. They do offer valet with room for about 25 cars in their roundabout though. The property itself is stunning and the room was perfect. The walk to their parking lot is about 10 mins and not a straight shot. If you are fully made up, in heels and going to an off site event, it’s a light cardio work out to get to the car. Not ideal for summer or winter weather conditions. The staff was lovely.

Self

10/10

Exceptional

28 Jun 2026

Thom

The service was wonderful. Beautiful property.

Family_with_children

8/10

Excellent

26 Jun 2026

Lynne

The hotel is lovely. The pool and hot tub are awesome. The grounds are beautiful. The only problem was that my reservation included breakfast and no one told me I was just supposed to give our room number at the restaurant. So we paid for breakfast. When I looked at my reservation and discovered it was supposed to include breakfast I spoke to someone at the front desk and after much discussion he said there was nothing he could do. Someone should have told me when I checked in. So frustrating. Easily prevented or remedied.

Partner

6/10

Pleasant

25 Jun 2026

Howard

We stay at this property several times a year and we usually have a good stay. This one had several issues with room. However, the manager did call me back to make sure he addressed all of the issues with Housekeeping, Operations, etc. I was glad to see the genuine concern as I do intend to return to Hyatt Lodge.

Partner

2/10

Poor

24 Jun 2026

Angela

Unfortunately, we did not get the opportunity to stay at this beautiful hotel. Only upon arrival was I notified that the hotel had overbooked for the weekend and since we booked through a third party (Hotels.com) our reservation did not take priority. The manager booked us another room in a different hotel and I was told the cost of the room would be taken care of by Hyatt. It was extremely disappointing and quite irritating that we were not notified sooner or given an option of hotel. We were booked at the Sleep Inn, which was a nice hotel, but definitely a down grade from what I had booked originally. The assistant manager agreed to take care of the Uber bill to get to the other hotel, but only after I asked. Although the situation was handled, he didn't seem to care at all for our inconvenience. He acted insincere in his apology. I will not be booking any more hotel stays at this location or through Hotels.com. I would advise the same.

10/10

Exceptional

20 Jun 2026

Tracy

My favorite place to stay in Oakbrook! The staff is always wonderful, and the amenities are second and none!!

Family

10/10

Exceptional

20 Jun 2026

SYREETA

Amazing location, amazing amenities the pool was great the kids played all day. Very clean facilities.

6/10

Pleasant

20 Jun 2026

Marcus

The mattress on the bed in our room was terrible!!! For all the amenities and stuff, the hotel should still focus on having the best quality bed for their guest! My wife and I did not have a good night sleep at all.

Partner

8/10

Excellent

19 Jun 2026

SHETHA

This is a unique property that was once the McDonald’s executive retreat and next to the former hamburger university.Large manicured grounds around a man made lake that were a pleasure to walk around. There were swans, swallows, a deer, a great blue heron, and red wing black birds.The room was large, recently renovated with a great bed and shower. There is an informal cafe for breakfast and a restaurant that opens for dinner with a great bar with outstanding staff. It’s about an hour drive to Chicago.
The food was just ok. The walk from the parking lot to the hotel was around 5 min, which was unexpected and valet service is only available on weekends.

Family

10/10

Exceptional

17 Jun 2026

DOMINIC

Great experience

Friends

10/10

Exceptional

16 Jun 2026

Vanessa

Staff was friendly and helpful. The food was delicious, we add breakfast included to our stay will recommended saved us some money.

Partner

10/10

Exceptional

15 Jun 2026

Andrew

Everyone working at the front desk was more than helpful over the multiple days I stayed. I will for sure stay here again next time I go to chicago.

Self

2/10

Poor

15 Jun 2026

Mohammed

I liked location. Unfortunately reception has been pretty bad. I was not given room though I booked it thru Expedia Stays and paid full room rent in advance. I was turned away in the mid night when I reported to check in.

Business

10/10

Exceptional

14 Jun 2026

Scott

Very family friendly, super clean, beautiful property. Pool is amazing it’s huge!

Family_with_children

8/10

Excellent

14 Jun 2026

Jason

Large property that makes you feel secluded. Huge indoor pool that’s great for kids and a great lounge area to hang out.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Ben

Very nice place. Unfortunately the pool had been rented out the night we were there, so we weren't able to try it out. Enjoyed the nearby central park

Partner

10/10

Exceptional

06 Jun 2026

Tony

Amazing time will be back again

Partner

10/10

Exceptional

04 Jun 2026

Meredith

The hotel is so great! The pool on a Saturday night at 9pm is a mess - towels everywhere, toys, trash, etc. Also saw someone pour a packet of bubbles or salts in the hot tub.

10/10

Exceptional

01 Jun 2026

Guilherme

N/a

10/10

Exceptional

31 May 2026

David Alberto Cifuentes

Property was nice and clean, I was under the impression that the property was going to be bad based on some bad reviews, but what a surprise, excelente place to stay, clean and the staff excellent service.

Family

8/10

Excellent

29 May 2026

Christopher

Be aware, this property allows pets and places pets in with the general population. On the third night of a three-night stay, we returned to our room to find a barking dog next door. When we complained, the night manager said the offending guest had the right to stay there even with a barking dog. Although she eventually moved the dog to a different location, it took a lot of effort on our part to get her to act. If the hotel wants to accomodate pet owners, it should have a policy that pet owners are given rooms in one part of the hotel away from non-pet guests.

10/10

Exceptional

29 May 2026

Hannah

Enjoyed our stay and the property

Friends_and_family Family

10/10

Exceptional

27 May 2026

Desiree

Always my go to hotel to stay at! The rooms are nice, with the balconies and the hot tub and spa area is amazing!!

4/10

Poor

25 May 2026

Danielle

My trip/stay was work related. I booked a certain room and was given a different one; not the end of the world, but the room had water in it from the heavy rain that day. The staff were very kind and accommodating. They moved me to a different room but the air conditioning didn’t work, which was inconvenient due the weather being pretty warm at that time. Bed was comfortable. Hotel was pretty quiet.

Business

10/10

Exceptional

25 May 2026

Adrian

I love staying at this hotel it’s so peaceful and relaxing

Partner

10/10

Exceptional

25 May 2026

David

We attended a wedding at The Lodge. Staff at every interaction was helpful, friendly and accommodating. The room was quiet, comfortable and clean. I would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Philip

Fantastic place to stay and the scenery around the property was beautiful. Would be my go to place to stay the next time I venture to Chicago.

Partner

10/10

Exceptional

23 May 2026

Sarah

Nice place! Recommended.

Partner

10/10

Exceptional

22 May 2026

OLIVIA

I love this hotel the views and grounds are gorgeous I love that you can rent bikes and they have dipping dots and a happy hour

Self

10/10

Exceptional

22 May 2026

Vann

Great place outside of the city about a 25min to an hour drive (depending on traffic of course) to the city, clean, safe and quite property that's well maintained. We had our dog with us and the green spaces were great for him. Only one thing that was a lil off, the fridge in the room had a 2 hr run time that was bitton activated.......

Partner

8/10

Excellent

20 May 2026

Sonia

Great friendly staff! Beautiful property and surroundings! Great for nature walks with beautiful scenery! My kiddos loved the pool and hot tub :D We found the room somewhat dirty with dust clusters and nail clippings, and the hallways smelled weird (my kiddos named them Goat hallways). Our shower also did not drain property. It is a beautiful property but needs a bit more care, including the pool (it had broken missing tiles). Despite the few issues described, it is a great place to stay and we probably would come back. Something else to highlight is the proximity to great restaurants with tons of choices!

Family_with_children

10/10

Exceptional

20 May 2026

Samantha

The lodge is a beautiful hotel

Family_with_children

10/10

Exceptional

17 May 2026

Alanna

We stayed here for one night to celebrate our recent marriage. Giant hotel- took us a long time to get to our room but we loved the quietness and privacy of our room.

Beautiful hotel and property, friendly staff and the McDonald’s “Easter eggs” were fun to find. We will hopefully be back soon to explore and enjoy this property and all its amenities!

Partner

10/10

Exceptional

14 May 2026

Lupita

The hotel looks beautiful on the outside and inside. The room is nice, spacious, and clean as well as the common areas. The spa/pool is clean and lots of space to relax with family. I definitely recommend staying here with family/friends for relaxation.

Family_with_children

10/10

Exceptional

13 May 2026

Nikolaas

Overall service and employees top notch, hotel is well kept.

Business

10/10

Exceptional

10 May 2026

Aleekia

5 stars

Friends_and_family Family

6/10

Pleasant

09 May 2026

Joan

The room was clean, adequate storage. The grounds are lovely. Had to call about the TV. Was unplugged. Refrigerator didn't work after I brought back half my steak...wasted. Interesting pillows...have never encountered a pillow that heavy but adequate number. Mattress could have been a little firmer. Comode/shower room very tight.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Keith

This place is an absolute hidden gem! It's a beautiful zen oasis.

Self

10/10

Exceptional

30 Apr 2026

Kristi

Very clean and comfortable room. Amazing water pressure in shower. Only complaint is the parking situation - lugging a suitcase over cobblestone across the street and down the block was not fun at night.

Self

10/10

Exceptional

28 Apr 2026

Angela

My husband and I enjoyed our stay here. The staff were all friendly and welcoming at reception and at breakfast at Water’s Edge. It would help if reception reminds guests that their room includes breakfast abalso gives direction as to where the pool, bar, and restaurant is located. There aren’t a lot of signs to help you navigate.
The property is beautiful and has walking paths that we really enjoyed. There is also outdoor seating and a dome with seating if it’s chilly out. The restaurant has big picture windows to enjoy the view and the breakfast was included in our room fee. We did not know this until the second morning because the restaurant is so out of the way, we didn’t see it the first morning and when we decided to look for it the second morning, the included breakfast was a nice surprise. The food was good but like any holiday or Drury inn hot breakfast. The setting makes it.
The room was recently renovated and we slept well. The only minor complaint was that some of the surfaces seemed to have spots or not look fully wiped down. No major stains or issues though.
Be prepared for a lot of walking. The parking lot is not close and the rooms are pretty spread out. There is a valet to park but it does cost money. This is not ideal if you are not able bodied, especially with luggage. We were on the third floor and had to walk to elevators further away due to construction.

10/10

Exceptional

28 Apr 2026

Denise

A gem away from the busyness of life. Beautiful grounds to walk about.

Family

10/10

Exceptional

27 Apr 2026

Kevin

Nice, newly renovated room. Staff were also friendly and helpfu. Would stay there again!

10/10

Exceptional

26 Apr 2026

Crystal

We had the best time! Definitely going to stay again in the future. We also love how big the pool and jacuzzi is.

Partner

10/10

Exceptional

24 Apr 2026

Michele

Beautiful location for Christmas travel, the unexpected fire alarm on Dec 23 was interesting but the trip was great nonetheless

Pet

10/10

Exceptional

22 Apr 2026

SHAMEQUA

Definite future return . I really enjoyed my stay

10/10

Exceptional

21 Apr 2026

LaToya

Amazing property!

10/10

Exceptional

18 Apr 2026

sherry

Quiet

Self

8/10

Excellent

18 Apr 2026

Stacie

The room was clean and staff was helpful. The room didn't have a microwave. We had to go to the 2nd floor to use a microwave where the vending machine was.

10/10

Exceptional

16 Apr 2026

Katherine

This hotel was so nice. One of the nicest hotels we’ve ever stayed in! Very elegant the pool was so big as well as the hot tub myself and my children are really enjoyed it.

Family_with_children

8/10

Excellent

14 Apr 2026

Angela

The setting of the property is beautiful - a peaceful connection with nature and a delightful change from typical hotels! Staff, food, cleanliness all excellent. Only consideration is they are updating and renovating rooms so be sure to get one of those.

Self

8/10

Excellent

14 Apr 2026

Lucas

Was not able to check in at 3, had to wait. Clean room, bathroom with toilet/shower room way too tight and small. Nice View from room, pool and hot tub amazing as always. woken up by sound of construction early in morning.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Anne

Tranquil setting, great venue for groups or family staycations.

Family

6/10

Pleasant

12 Apr 2026

Charles

Our stay was just ok. We had an issue with the loud toilet. Also, the nightlight in the bathroom should be able to be turned off. The bathroom would be better suited with a sliding door, instead of swinging door. It felt cramped inside the washroom. Also, a luggage stand would have helped. The water pressure at the sink faucets were low.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Lee

We had a clean and upgraded room. The staff at the front desk are extremely friendly and professional.

They were upgrading resort rooms, but it never disrupted our stay.
The pool, spa and hot tubs are beautiful and well maintained and clean. I do wish they had a few more lounge chairs (they are hard to come by).
Our only negative experience was at the Hearth Lounge. Brenda, our server wasn’t attentive. She rarely checked on us or refill our drinks or cocktails. The other server (Darren?) helped us out when Brenda would hide somewhere. Darren had a great personality, and we wish he had been our server.

Partner

10/10

Exceptional

09 Apr 2026

TIFFANY

Facility was clean
Newly renovated room nice
Pool area could be maintained a bit better

Overall stay was good
Food and drinks were really good
Staff really nice and welcoming

Partner

10/10

Exceptional

06 Apr 2026

Martin

Extremely clean room. The pool and spa area is one of the best of any hotel I have ever stayed in. This is the old McDonalds campus and used to cater to business travelers for McDs so the pool, hot tub, and locker room facilities are top notch.

Friends_and_family Family