Comfort Suites (Oakbrook Terrace)

4/10

Poor

14 Jun 2026

Kenny

There were multiple bugs and spiders and caterpillars that entered our room on our stay. All of the amenities at the place was closed which we were told all were active online.

6/10

Pleasant

14 Jun 2026

Dean

Comfortable and relatively clean. But carpet in rooms and hallways is dirty and the place is dated.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Moeisha

Everything was amazing 10/10.

Friends

10/10

Exceptional

11 Jun 2026

Eduardo

The rooms were great and breakfast was very standard. What I didn’t appreciate however, was the fact we couldn’t extend our stay as they had already booked our room before we checked out causing us to change locations.

Business

2/10

Poor

11 Jun 2026

Dawn

If I could rate less than terrible I would. They say they were wheelchair accessible, couldn't even get to the front door. Never again

Family

6/10

Pleasant

11 Jun 2026

William

The breakfast was great. Hotel was clean although the lobby stayed very warm. Fitness room was ok. Pool was being worked on so I couldn't swim. Same with the bar area

Partner

6/10

Pleasant

10 Jun 2026

Anthony

Bring Blue Painters Tape, you are going to need it to cover the motion sensor's in your room or you will light up the room every time you move, which is bad, especially at night when everyone is sleeping. The bathroom fan was really loud and rattles and since it is on a motion sensor with the light, that helped to wake everyone up when you make a bathroom trip during the night. All the outlets were old and the plugs would just fall out. The doors between the bedroom and other room didn't close. The bathroom door squeaks, how much is WD-40? We asked if they had a pool and were told they do but it hasn't been open for a very long time. We saw it when we went to the workout room and it looked fine but it was closed. The workout room had a lot of broken parts. Breakfast was very good, eggs and waffles but the sausage patties were overcooked and rubbery.

The staff was very helpful. The maintenance guy assisted with the hairdryer right away and everyone was friendly.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Evaldas

Everything

10/10

Exceptional

09 Jun 2026

Andre

The room was very clean. Staff was helpful with directions and was very courteous. Breakfast was basic but hot. Had no problem parking. Nextdoor restaurant was great. Gave a 10% discount for staying at the hotel.

Friends

10/10

Exceptional

08 Jun 2026

Glenesha

I noticed a ton of bad reviews on the staff and cleaning of the building but to my surprise it was nothing like it. My room was clean and I had good service. The staff was not rude and the breakfast was decent. Yes the hotel is outdated but it was a good hotel for the price and it was exactly what i needed and more. I took a chance on the hotel and it didn’t disappoint. Whenever im back in town i will be back.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Hannah

It was a wonderful stay. Room was spacious but outdated, breakfast was good parking was accessible and the staff were extremely helpful.

Friends

8/10

Excellent

08 Jun 2026

Enass

Overall clean rooms, staff were super friendly! Breakfast is a big hit especially if you have kids ! Parking is kind of hard especially late at night but otherwise a pretty pleasant experience! I would stay here again.

Family_with_children

8/10

Excellent

07 Jun 2026

Kenia

Ótimo estadia. Suficiente para atender as necessidades.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Jennifer

Parking was difficult

4/10

Poor

07 Jun 2026

Tiffany M

This hotel is in a prime area but is in need of major updates. Toilet seat wobbly, couch so old it’s frayed. Vending machine’s half work. Bed lumpy and the tv channels half worked. You have to let the water run forever to get warm just not a pleasant stay.

Self

10/10

Exceptional

05 Jun 2026

Ahmad

Very friendly and helpful staff

Self

10/10

Exceptional

05 Jun 2026

Ryan

Took an hour to check in

Family_with_children

10/10

Exceptional

03 Jun 2026

Kathryn

Great place to call home for a few days! Breakfast was on point! Service was on Point! The room was on Point! (The bathroom shower could have a bit more clean, but other than that it was a great stay). I would defiantly stay hear again!

Partner

10/10

Exceptional

03 Jun 2026

Anthony

Overall stay was great

Self

4/10

Poor

02 Jun 2026

Angie

They said the pool was working before I booked with them. But when I got there to check in they said the pool been down for a year. Breakfast was missed some mornings due to short staffing and they provided what they could which was cereal

Family_with_children

8/10

Excellent

01 Jun 2026

Marcus

Room was clean. Breakfast was standard fair. Staff was decently helpful. Parking could be a bit tricky during busy times of the day.

Family_with_children

8/10

Excellent

01 Jun 2026

Eugeniu

Clean, spacious and quiet room with a good location.

Self

6/10

Pleasant

01 Jun 2026

Peter

OK stay - very pricey for what you get

Partner

8/10

Excellent

31 May 2026

Anurag

Everything was great. The price could have been a little lower though.

Friends

10/10

Exceptional

30 May 2026

Mohamed Lamin

..

10/10

Exceptional

29 May 2026

Charles

The room was very clean the lights were an automatic on and off motion wi-Fi and TV easy to program breakfast was excellent. I gave them a five star.

8/10

Excellent

27 May 2026

Tonesia

Staff were very helpful and professional! Breakfast was good each day. The location of the property is convenient. The room is spacious. There was no pool. The drier in the laundry room was broken. Our room had a smell that refused the dominance of Fabuloso… Overall score 4 out of 5.

Family_with_children

4/10

Poor

27 May 2026

Rosie

The only thing working was the free parking. No ice machine. No workout room. No pool. Even access to the bathroom was challenging. Step inside the mini-room, force the body to the outdated tub. Now close the door to gain access to the toilet; which had not been cleaned properly-residue, if you know what I mean. Floors need deep shampooing. There was Kleenex.
Breakfast: eggs overcooked-some brown parts.
Staff: mentality of glad to let you know what's not working-no volunteering resolution.
Reminder of a \"Motel\" with free breakfast.

Self

10/10

Exceptional

27 May 2026

Ahmad

Great location and very clean!

4/10

Poor

27 May 2026

Wendell

My stay at the Comfort Inn in villa park wasn't a pleasant one.
1st night there key wouldn't work for room 309. Once that was taken care of the sofa sleeper room TV didn't work called down to front desk to tell them and they said \" do the one in the bedroom work\" I said yes but I don't want to eat in the bedroom. And if it were a matter if reprogramming the Tv why not that.
2nd I had stepped out to meet family and bought back food for later only to find out that the microwave wasn't working. Call the front desk again and was told that no maintenance was there during the night. ( ok how about just grabbing another microwave from an empty room)
The next morning I went to take a shower and the ceiling from the bathroom was leaking and the tile was about to fall through. SMDH
HERE'S THE BEST OF THE WORSE PART. THE PERSON I SPOKE TO AT THE FRONT DESK WAS THE MANGER OF THE HOTEL. I WISH I WAS ABLE TO POST THE PICTURES OF THE ROOMS.
AND HERE'S THE BEST PART SOMEHOW BY A MIRICAL THE NEXT DAY WHEN THE MANAGER OF WHOM I SPOKE WITH THE NIGHT BEFORE WENT TO SHOW HIM THE ROOM..... THE TV WAS WORKING AND MICROWAVE WORKING.. like im an idiot WON'T, WILL NOT EVER STAY THERE AGAIN. AND HE OFFER ME A 15% DISCOUNT. WHAT SLAP IN THE FACE. I CALLED CORPORATE ABOUT THESE CONDITIONS AND GOT A CLAIM NUMBER. EXPEDIA IM CONSIDERING DOING BUSINESS WITH SOME ONE ELSE

Self

8/10

Excellent

26 May 2026

XUTAO

Everything is good

10/10

Exceptional

24 May 2026

Naazpreet

It’s a great comfortable property , staff is very helpful .

Self

8/10

Excellent

24 May 2026

Angélica López

Good stay.

Family_with_children

8/10

Excellent

23 May 2026

DARLENE

Everything fine The called a person‘s great customer service RAJ. Unfortunately my mom wanted to go for a swim. The pool was out of service and we couldn’t get in the gym.. the breakfast was nice

Family

10/10

Exceptional

21 May 2026

Jolanta

The hotel was very clean, rooms were spacious and staff was professional and very friendly.

Friends_and_family Friends

8/10

Excellent

21 May 2026

Alfred A

Entry doors are broken, anyone can walk in anytime.
Place is quiet ,wich is a plus.
Love my room settings but needs a mattress upgrade, .overall my stay was good, I would recommend staying there..

Self

4/10

Poor

21 May 2026

ALFREDO

I went out one morning only to come back later and find maintenance removing mold from my bath. The material used to remove mold smelled so bad. I asked for another room.
If there was mold why was I given room in the first place. Second I should have been notified.
I was told housekeeping is every third day
How unsanitary is that?
This used to be a good place, not anymore.
Next year on my yearly visit I'll look elsewhere..

Self

2/10

Poor

20 May 2026

Amanda

We only stayed there because it was SUPPOSED to have an indoor pool and gym and a game room area. We never saw the pool when we got there, so we asked and were told there was no pool! However, when we did laundry which is located in the basement and only has ONE washer and ONE dryer, we saw the pool! It had water in it even! It was very dark though, they had the lights off and there was something in there, some kind of tube or something, it was hard to tell. Their game room consisted of 1 tv and a small little bar area and some chairs! They also had a gym that was not accessible for some UNKNOWN reason! That whole basement area was FAR nicer than the rest of the hotel, too bad we couldn't actually use what I PAID FOR!
The hotel is REALLY old too, you can see rust all over the place and the tubs are disgusting!!!!

Friends_and_family Family

4/10

Poor

19 May 2026

Jeremy

-There's a sign in the parking lot stating all unregistered vehicles will be towed.... spoiler alert I was never asked at check-in anything about my car.
-Rooms are decent size.
-My key didn't work so had to get it fixed
-Great location
-again another hotel that looks at you with condescension because you booked with Expedia. Big turn off!!

8/10

Excellent

18 May 2026

Jamica

I like the staff n my nephew like the breakfast the pool didn’t work only down side

Family

2/10

Poor

18 May 2026

Tawanda

My key card kept getting deactivated and would not work had to ask staff serval times for new keys and had to ask housekeeping to clean my room. Twice before it was done

Friends

10/10

Exceptional

17 May 2026

Chris

This was a great hotel to stay at while we went to our anime convention at the Rosemont convention center. Breakfast was great with plenty of options to choose from to start our days. The room was clean and nothing was broken or anything besides some wear tear that's normal. We would definitely come back again

Partner

10/10

Exceptional

16 May 2026

Joe

Gym isn’t the best but I was still able to get a decent workout in.
Hotel is clean
Staff was friendly in the morning.
Late night staff was rude.
Don’t eat the pizza place next door. They had roaches.
Overall hotel is a good place to stay if you need something quick and affordable.

10/10

Exceptional

15 May 2026

Igor

Все було чудово

10/10

Exceptional

15 May 2026

Debbie

Great price.
Good breakfast.
Well kept
Friendly staff

Self

10/10

Exceptional

12 May 2026

Chad

It’s nice but it could be great if they put some work in it

10/10

Exceptional

12 May 2026

Alexander

Great place with reasonable rates. The included breakfast was very nice too.

Self

4/10

Poor

10 May 2026

Janna

Everything was fine overall other than the tub and showerhead having. We told the front desk and they were supposed to fix it within a day or two and never fixed it. Overall not bad, just kind of gross to wipe the shower head a see a towel full of rust.

Partner

2/10

Poor

09 May 2026

Jessica

The room had mold and was incredibly water damaged. They refused to refund. I am going to attach pictures because I was in disbelief how bad the room was. Do not waste your time or money at this establishment. When I informed the staff he just took pictures of my pictures and said ok. It smelled super perfumey, which I am assuming they did to cover up the mold/mildew smell.

Self

8/10

Excellent

07 May 2026

LATONIA

Parking is tight on the weekends, but you are allowed to park in the restaurants parking lot, there's no sign you have to go inside to find that out
.

Friends_and_family Family

10/10

Exceptional

07 May 2026

LATONIA

The majority of the staff were nice and other didn't not want to be bothered
One day they came yo the door upset about cleaning the room.Which wasn't a problem but there's a sign in the bathroom that reads call if you want the room cleaned. That was just odd other than that it was regular hotel and the toliet was do low it was for toddlers.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Qaiser

Its clean good breakfast helpful people

4/10

Poor

05 May 2026

katneasa

I always get a room at this location this time wasn’t good my toilet kept getting stopped up had to go downstairs and get a plugger instead of house keeping come and look at it and it was so noisy didn’t get enough sleep never had this happened before

Partner

8/10

Excellent

04 May 2026

Sharina

When I booked this room I wasn't sure if it had a balcony. At check in I asked and the lady told me no that it didn't have a balcony but she found me an available room with one. The room was clean and staff were friendly. We stayed 3 nights and had a good experience over all.

Partner

2/10

Poor

04 May 2026

Ashley

I booked through Expedia, was under the impression that I booked a suite with a jetted tub! Once I got to the room & saw it wasn’t what I thought I booked, I went to the service desk, I really didn’t receive any care or concern! I would have payed the difference for a jetted tub, me and my husband were in town celebrating our anniversary. We frequent this hotel in our home town often! I contacted Expedia, spent 3 hours chatting and still have yet to hear from whoever the higher up is that they sent a email to! We received no house keeping service, so I had to call down for clean towels and tissue! Also our microwave didn’t work so we had to leave our room to use the microwave in the breakfast area! Definitely wouldn’t book here again!

Partner

8/10

Excellent

04 May 2026

Pearl

Hotel was clean the bed was OK the breakfast was good some of furniture could be updated But overall for the price I would stay the again

Friends_and_family Family

2/10

Poor

03 May 2026

Sherett

Please be aware that there is a deposit for a stay here. Which isn’t a problem normally. But this is not the caliber of hotel.

Self

10/10

Exceptional

03 May 2026

Linh

Everything is perfect for my need. The location is super convenient with walking distance to grocery, restaurant, coffee shop... will definitely come back.

Self

8/10

Excellent

03 May 2026

Shauna

The room was clean and the staff was nice.

Self

10/10

Exceptional

30 Apr 2026

Wenliang

Nice hotel, clean, friendly staff.

Family

2/10

Poor

30 Apr 2026

Andrew

Janky hotel. Plumbing issues - toilet did not flush properly. Post it notes covered non-working light fixtures. Hole in bedroom door where door handle was supposed to be and hardware for handle was on the floor. Most uncomfortable mattress I’ve ever tried to sleep on. Old worn out pillows. Don’t book a room here!

Self

10/10

Exceptional

30 Apr 2026

thelma

Swat was especially fantastic with helping me complete a business item that became due during my stay.

8/10

Excellent

27 Apr 2026

Timothy

Building could use some remodeling. Elevator not clean.

Self

8/10

Excellent

27 Apr 2026

Daria

Breakfast was great, location was awesome and staff were helpful.

Family_with_children

10/10

Exceptional

26 Apr 2026

Brian

Clean room

Friends

10/10

Exceptional

25 Apr 2026

Muhammad

Good staff

Family_with_children

8/10

Excellent

24 Apr 2026

HYEYOUNG

The place was clean and staff were very friendly. And also breakfast was very nice.

Partner

10/10

Exceptional

23 Apr 2026

Odie

Great place to stay

Family_with_children

6/10

Pleasant

22 Apr 2026

Sharice

Had issues with room and when I spoke with manager, it was not resolved to my satisfaction.

Self

8/10

Excellent

22 Apr 2026

Tyrinn

Now the property wasn’t that bad the rooms was a nice size , but the lady at the front desk was kinda rude . We walked in and immediately knew it was kinda a ghetto spot. The only issue I had was a few things not working and the tub stopper having mold and the shower head being grimy . The pool was out of order , we wanted to swim . The blow dryer in the rooms didn’t work .

Family_with_children

10/10

Exceptional

21 Apr 2026

Shaheen

The room was very clean and staff was helpful.

Friends_and_family Family

2/10

Poor

20 Apr 2026

Margie

The room was old and out dated. The blankets had green marker on them. There was not enough towels. They did not clean room or replace towels during my stay. During breakfast there was a roach near the elevator. After checking out, they charged my card on file an additional $30, because the towels was dirty. I called the hotel to inquiry about the charge and was belittled by Juan, The front desk person on Monday evenings. NEVER EVER STAY HERE !!

Friends_and_family Family

2/10

Poor

18 Apr 2026

Latrice

Don’t book here!

Partner

2/10

Poor

16 Apr 2026

Dytonio

The worst hospitality staff I’ve ever encountered!

Family_with_children

8/10

Excellent

13 Apr 2026

Virginia

Breakfast was excellent and staff during breakfast were helpful and friendly

Family_with_children

6/10

Pleasant

13 Apr 2026

Ron

Staff

Partner

6/10

Pleasant

13 Apr 2026

Ron

Clean room

Partner

6/10

Pleasant

05 Apr 2026

Jing

Overall it’s a good 2 nights stay. Just FYI, swimming pool is closed, under constructions. Half of the gym equipments are not working. Breakfast was good. When I checked in, they charged me $100 as deposit. We left before 9am, still haven’t gotten my $100 deposit back yet. I will come back and update when they refund my deposit.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Crystal

The rooms were clean and neat. The breakfast could have been better only downside I really seen was the pool was not up and running which was a bummer for me and my family but overall our stay was good

Family_with_children

4/10

Poor

03 Apr 2026

Dorothy

Side door on first floor broken and was unlocked all night

Family

10/10

Exceptional

02 Apr 2026

Laura

The staff here do an amazing job! The staff working the breakfast keep everything clean and stocked. Everyone was always very friendly and kind. I was very impressed with the staff as everyone was very friendly. I would definitely stay here again!

Friends

8/10

Excellent

01 Apr 2026

Erin

Staff was fantastic, lights in room were awkward, no in room coffee pot for coffee drinkers, very spacious room with sitting area

Family

6/10

Pleasant

30 Mar 2026

Griffin

Breakfast was decent. Sausage was overcooked.

Family_with_children

2/10

Poor

30 Mar 2026

Javier

Im am disputing rate, I paid upfront 3 nights, aside for incidentals, I received another charge for , counter person rudely said she don’t know nothing, sorriy Indian lady , said she is just a night person, no help at all, guys hanging out in lot smoking weed, hallways smelled like curry, never ever again , place in trash,

Partner

10/10

Exceptional

27 Mar 2026

christine

Breakfast was fresh. Good variety of choices and beverages

Partner

6/10

Pleasant

23 Mar 2026

james

Property is run down a bit, rooms have seen better days and bathroom is tiny. Breakfast was alright with eggs, sausage and potatoes.

10/10

Exceptional

22 Mar 2026

ervin

Very clean

10/10

Exceptional

19 Mar 2026

Latasha

The room were clean. The staff was excellent

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Matthew

Staff was great and polite. Breakfast was meh, but it got the job done.

Family_with_children

6/10

Pleasant

17 Mar 2026

Trinette

Again the the lady that works front desk 11pm till morning is always being rude 😒

Self

10/10

Exceptional

16 Mar 2026

sheila

This hotel is very nice,clean,and comfortable.The breakfast was good as well.The staff was friendly.I would definitely stay here again.

Family

6/10

Pleasant

16 Mar 2026

Pandora

The property was in a safe area. Cleanliness and a managers were very basic. The pool was not open and the property needs to be updated overall.
Very small TV that barely worked with the remote.

Self

8/10

Excellent

16 Mar 2026

Shantell

The room was clean and spacious and for the price you can't beat it. There is a pool and a full hot breakfast with eggs, potatoes, sausage, pastries, boiled eggs, yogurt, cereals, and fruit. The staff was very helpful and I will be back.

Self

8/10

Excellent

16 Mar 2026

Natasha

Say has pool and property say they don’t

8/10

Excellent

15 Mar 2026

Laurie

Room served my need and was clean - love the proximity to Pete’s Market and other amenities.

Self