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Comfort Suites (Oakbrook Terrace)

Chicago - IL · United States

17W445 Roosevelt Rd.View location

7.6/10Very good1,146 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort8.0/108.0
Condition7.2/107.2
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites (Oakbrook Terrace)

The Comfort Suites Oakbrook Terrace near Oakbrook Center hotel in Oakbrook Terrace, IL, near Oakbrook Center Mall and 20 minutes from OHare International Airport, will get you refreshed and ready to take on the day for business or leisure.

Brookfield Zoo, Elmhurst College, and Donald E. Stephens Convention Center are nearby. Our all-suites, smoke-free hotel features complimentary amenities that include free hot breakfast, free WiFi, free weekday newspaper, free coffee, a fitness center and guest laundry facilities. Our business center includes a meeting room, copy and fax.

Each spacious guest suite offers a Flat-Screen TV, coffee maker, recharge device, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Suites Oakbrook Terrace - Chicago West in Villa Park (York Center), you'll be within a 5-minute drive of Oakbrook Center Mall and Drury Lane Theater. This hotel is 3 mi (4.8 km) from Yorktown Shopping Center and 6.5 mi (10.4 km) from Morton Arboretum.

Make yourself at home in one of the 102 individually furnished guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Villa Park? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Prepaid debit cards are not accepted for any bookings or onsite payments
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Masks are required at the property for guests without COVID-19 vaccination
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Late check-out fee: USD 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Portuguese

    English

    Spanish

Nearby attractions

Loyola Medicine Oakbrook Terrace 0.9 km / 0.5 mi
Oakbrook Center Mall 2.6 km / 1.6 mi
Drury Lane Theater 3.9 km / 2.5 mi
Mayslake Peabody Mansion 4.7 km / 2.9 mi
Yorktown Shopping Center 4.7 km / 2.9 mi
Oak Brook Golf Course 5.7 km / 3.6 mi
Elmhurst College 6.5 km / 4.1 mi
Ty Warner Park 6.5 km / 4.1 mi
Sheldon Peck Homestead 7 km / 4.3 mi
Advocate Good Samaritan Hospital 7.6 km / 4.7 mi
Elmhurst Art Museum 8 km / 5 mi
Graue Mill and Museum 8.2 km / 5.1 mi
Morton Arboretum 10.4 km / 6.5 mi
Twin Lakes Park 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift accessExtra charge
Show 16 more facilities & services
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 37 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable3 photos

    Comfort Suites (Oakbrook Terrace)

    SUITE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • TV
    • Bathroom
    • Cable TV
    • Satellite TV
    • Ironing set

    Facilities with extra charge

    • Bathrobes
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-8
    SUITE NON SMOKINGPhoto unavailable3 photos

    Comfort Suites (Oakbrook Terrace)

    SUITE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-8

    Room amenities

    • Bathroom
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 37 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable7 photos

    Comfort Suites (Oakbrook Terrace)

    SUITE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Bathroom
    • TV
    • Ironing set
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-6
    SUITE NON SMOKINGPhoto unavailable1 photo

    Comfort Suites (Oakbrook Terrace)

    SUITE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-6

    Room amenities

    • Satellite TV
    • Cable TV
    • Bathroom
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESS KING BEDDouble or Twin • BUSINESS KING BEDDBT.BS-KG

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    Double or Twin BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS NON SMOKINGSUITE • BUSINESS NON SMOKINGSUI.BS-NM

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-7
    SUITE NON SMOKINGPhoto unavailable1 photo

    Comfort Suites (Oakbrook Terrace)

    SUITE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-7

    Room amenities

    • Bathroom
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Comfort Suites (Oakbrook Terrace)

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS KING BEDSUITE • BUSINESS KING BED • 1 Bedroom • 37 m²SUI.BS-KG
    SUITE BUSINESS KING BEDPhoto unavailable10 photos

    Comfort Suites (Oakbrook Terrace)

    SUITE BUSINESS KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-KG

    Room amenities

    • Bathroom
    • Cable TV
    • Satellite TV
    • Ironing set
    • TV

    Facilities with extra charge

    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites (Oakbrook Terrace)

7.6
Very good
1,146 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
8.0 /10
Condition
7.2 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Jia
Great for the price with a 5 people stay in one suite
6/10
Pleasant
04 Aug 2026
Jose
We needed a place to sleep and this place was ok for our family trip to Chicago. We were charged an additional $50 and have not been able to confirm with hotel ( they do not answer their phones ) what this additional $50 was for.
8/10
Excellent
04 Aug 2026
Kimberly
Older hotel but clean. Need to fix key door access. Needed to go to office over 80% of the time for new key cards. Staff was nice and helpful.
4/10
Poor
03 Aug 2026
Michael
Hotel staff was friendly. The common areas were not vacuumed. The ice machine was broken, the vending machines were out of order. We had to have our room key reset 6 different times. The bedding was clean. The hotel was dated. The breakfast was good. Overall, I would not stay at this hotel again.
10/10
Exceptional
03 Aug 2026
Maria
Excellent hotel, very clean and modern and the staff were top notch. People should come to be relaxed, enjoy a great breakfast and have a great visit. Awesome place.
8/10
Excellent
03 Aug 2026
Phil
The room and overall property was clean, but needs some updating and general maintenance. For instance, both side entrances had no locks that worked, which would make it easy for non-guests to enter the hotel. This is a safety concern. Staff was friendly and check-in/out was easy. Location was good as it is very close to just about anything you might need and lots of shopping/restaurants.
6/10
Pleasant
01 Aug 2026
Chris
Breakfast was good. Beds were comfortable. The temperature in hotel was very warm. Area to eat was extremely warm. Carpet throughout us dirty and disgusting.
4/10
Poor
31 Jul 2026
Chad
Post it notes covering the light switches, we assume because the motion sensors didn't work.

Phone in room didn't work.

We stayed 2 nights and the room wasn't touched - no fresh towels, trash emptied, nothing.

The bathroom was the worst part - incredibly small, dirty, and outdated. Fixtures hanging out of the ceiling, so spiders on the wall. Toilets so short you almost you almost have to squat on the floor.

Pool wasn't open when it was supposed to be.

Our first night I told the desk worker that our show curtain rod was loose on both ends (barely attached to the wall). The rod sagging made both ends of the shower curtain to slide to the middle, not staying spread the length of the shower. This caused a mess of water all over the floor every time someone showered, and there were 4 of us. The worker said he couldn't put is in another room cause there were none available. He noted it for service the next day, asked me to mention it to the desk worker the next morning before we left for the day just to make sure it was on the list, which I did. Got back that night and the room hadn't been touched. Another night of 4 people taking showers with no shower curtain.
2/10
Poor
31 Jul 2026
Deborah
Very dirty floors everywhere and lumpy pillows
4/10
Poor
29 Jul 2026
Lauren
The room had a hole in the door where it looked like someone had punched thru it. There was a stain on the carpet in the room. Someone was smoking by the doors where you went into the facility. Not very impressed.
2/10
Poor
29 Jul 2026
Awtwon
Hotel needs major updates,,furniture needs to be updated,,,air conditioning needs to be serviced overall,,,changed rooms due to a/c,,,vending machines out of order,,,only 1 ice machine worked out of the 3 floors,,,,no room service unless staying 3 nights or more,,,however flyer on desk inside rooms offer room service for food (scratching my head),,,ALL the hand sanitizer stands were completely empty & never refilled. I can go on & on. I stayed 3 unpleasant nights & hand better experience when I was HOMELESS!!!!!
Staff was not a problem!!!
6/10
Pleasant
28 Jul 2026
Verdell
The stay was ok, but the TV in the bedroom did not work. After a day of complaining, I was offer another room, after all the rooms were clean. My day would not accept waiting until a room was clean, due to other appointments for that day. When I first told the front desk about the TV, I could/should have been moved then, The front desk said \"wait until tomorrow, then someone would fix the TV, later to be told that the room for that night were sold out.
6/10
Pleasant
28 Jul 2026
Massimiliano
Bad breakfast
6/10
Pleasant
28 Jul 2026
Rosemary
Staff was very attentive and helpful
10/10
Exceptional
27 Jul 2026
Aliccia
It felt dusty…
4/10
Poor
27 Jul 2026
Nicholas
Dirty, stained, moldy. Dirty diaper on the bathroom floor when we checked in.
2/10
Poor
27 Jul 2026
Marta
Too expensive for the conditions .Smells bad and it pretty dirty and scary-won’t be back for sure
4/10
Poor
27 Jul 2026
Katrina
I would give them 3 stars but I found the clerk to be rude by burping in my face without covering his mouth or at the very least saying excuse me. I was going to consider going somewhere else but i had a long day and i was very tired. The room appeared clean but the tub was dirty and had hair on it, there were stains on the curtains and something smeared on the walls. Next door neighbor had their tv up very loud. I have tried 3 times to add pictures but they won't load.
2/10
Poor
27 Jul 2026
Michael
Very unprofessional . We booked a double twin bed room almost a month before but when we arrived we got a single king size room . Very disappointed with the stay .
8/10
Excellent
26 Jul 2026
Brayan
Muy execekge atención y limpio
8/10
Excellent
26 Jul 2026
Vincent
Great
Location. My only issue was the lights in the sitting area and bathroom were on motion sensors. When I got up in the night all the lights went on. Seemed crazy to wake up my spouse with the lights going on. I had to walk around and shut them off.
2/10
Poor
26 Jul 2026
Ashley
I had 2 rooms booked for 2 nights. I was coming in from out of town. Now, i didnt expect the Hilton but i definitely expected CLEAN. Immediately after check in, both rooms had to be switched out. One room didn’t have working a/c, the second room had the worst smell, hair in the bathroom, the pullout couch pillows were stacked on top of one another and the room was overall nasty. The new rooms seemed okay but the curtains were dirty and fresh towels and sheets were not available. Also the mattress in the pull out couch was DIRTY and we couldn’t even sleep on it. The one in the other room had an old, worn mattress topper on it that looked like it hadn’t been changed in years. Instead we had to sleep uncomfortably with an extra person in a 2 person bed. We checked out the following day and cancelled the 2nd night. They have a lot to work on with CLEANLINESS needing to be top priority. I will never book another comfort suites in any state!
8/10
Excellent
26 Jul 2026
Scott
Nice Hotel, love the sky lights in the hallways that penitrated from the top floor all the way to the first floor. It gave the hotel a entirely different feel. It wasn't dark and gloomy in the hallways.
10/10
Exceptional
25 Jul 2026
Brandon
Great place for the price. Clean and close to restaurants and highways. Slightly dated.
2/10
Poor
23 Jul 2026
Austin
Very run down!! Pull out sofa bedding was stained and wet!! AVOID!!!
10/10
Exceptional
21 Jul 2026
Katina Eileen
Bed need to be more comfortable
Partner
4/10
Poor
21 Jul 2026
Rasheed
The television did not work the entire time of my stay. They gave me a credit for the inconvenience and less than 2 days later took the credit back. Very bad and deceitful customer service on their part for doing that.
Friends_and_family Family
8/10
Excellent
20 Jul 2026
Katina Eileen
The bed could be a little better
Partner
8/10
Excellent
20 Jul 2026
Carmetha
I enjoyed my stay
Family_with_children
2/10
Poor
19 Jul 2026
Melissa
Pulled up to property immediately knew we weren’t staying what a dump on the entrance there was a baggage cart laying in the middle of the road I physically had to move it to pass thru, the outside looked like slum didn’t care I lost my money we probably would have got bed bugs
4/10
Poor
19 Jul 2026
Latoya
The housekeeper lady was rude and a liar. Which put a bad view on this facility. Overall the facility is a clean and welcoming place
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Jose
Very clean rooms, breakfast was great with many options. All the staff were very helpful and friendly. The parking is free. Great location with many options for coffee
Partner
2/10
Poor
17 Jul 2026
Rochelle
I never stayed at this facility and I was charged. No one will give me my money back.
4/10
Poor
17 Jul 2026
Chakiera
Very nice staff, clean hotel! Their pool doesn’t work & I believe that should mention on their website & over the hotel, I didn’t see games like they mentioned on their website
Friends_and_family Family
2/10
Poor
15 Jul 2026
Ashley
The bathroom had mold in the tub. The drain of the tub was out and rolling around in the tub. The light in the bathroom never turned off. The switch in the bathroom was busted. There was a window in the living room that looked out into the hallway that only had one of the see through curtains on it. Room had a smell to it and the a/c was very very noisy. In the stairwell there was a women sitting on the steps between the first floor entrance and the stairs leading to the lower level smoking cigarettes and talking weird. Anyone can walk into any of the doors from the outside. Very outdated hotel, the pictures make it look nicer but it's pretty rundown.
Family_with_children
2/10
Poor
13 Jul 2026
jesse
Dirty, blood stains on sheets. Trash in the pull out sleeper sofa when we opened it. Had to leave 2nd day because my family woke up with bites all over them. Management nor front desk assisted. Elevators did not work. Pool was not open. Overall horrible experience. Refusing to provide any type of refund. Continue to tell us to email general manager yet they do not provide the email address everytime we have asked for it.
Family_with_children
2/10
Poor
12 Jul 2026
Robert
If you enjoy the smell of marajuana pervading throughout the hotel. This is your place. If you enjoy a dirty smelly hotel. This is the place for you. If you get a thrill of the feeling you might be mugged going to your car late at night. Thrills are coming your way! This hotel has it all and there is a sign in the elevator that with a dark black marker marks out the word sauna..meaning it is no longer. I think thats a classy touch. Oh oh oh the garbage throughtout a creepy wrap around little parking lot i think is really cool
10/10
Exceptional
12 Jul 2026
Jean
The staff was very personable, the room was very clean. For every request they tried to address it quickly and with a smile. Breakfast was wonderful! Would definitely recommend!
Family
2/10
Poor
11 Jul 2026
Raymond Lamar
Be prepared to be disappointed. Don’t get a room on a Friday. You’ve been warned.
Partner
2/10
Poor
10 Jul 2026
Mackenzie
The room was terrible nothing worked. The staff was rude and dismissive
Partner
8/10
Excellent
07 Jul 2026
Phillip
It’s good for its price. We got a sizable room for just three nights and it’s great for people just stoping by for a weekend visit.
Friends
4/10
Poor
07 Jul 2026
Karla
The property needs some serious updating the pool and sauna were out of service and it smelled really bad in the hallways like a mildew smell. The sofabed sheet was dirty and we asked that it be replaced and it took hours. The showerhead was filthy, there was a container left at the bedside by a previous guest and it made us wonder if the sheets had been changed. The carpet was dirty and there was a bullet hole with a crack in the window in the bathroom. The power went out and we got no thank you for our stay, the back up generator was out of order so we checked out as soon as possible because it was a hot day and there was no air conditioning with the power being out. I read the reviews and that’s why we decided to stay but we will choose to stay at Extended Stay in Romeoville where we stayed before and had no issues. I hope the owner can make needed updates and repair the pool, sauna and back up generator. You really get what you pay for.
Family_with_children
8/10
Excellent
06 Jul 2026
Steven
I didn't like that the power went off for over 4-5 hours with no air conditioning and a hot day.I left before the power came back on
Self
2/10
Poor
04 Jul 2026
Atif
Everything works very nice but air conditioner doesn’t work at home with 81° inside room
Family
10/10
Exceptional
02 Jul 2026
Amaya
The hotel was very nice and clean. Breakfast was what I needed every morning I was there. Staff was friendly and location was great. I would stay there next time I’m in town.
2/10
Poor
02 Jul 2026
Jasmine
I would leave a good review if the good outweighs the bad, but the miscommunication was too consistent that it makes it hard to say the stay was fully enjoyable. I chose this hotel because it was a convenient location from where my rental pick up was when I flew into O’Hare. I called the hotel prior to me booking my reservation and spoke with one of the employees and got verbal confirmation that it was fine for me to proceed with my booking. I was told that it was documented in their system that I’d be arriving when I would be arriving and that I wouldn’t run into any issues. But when I arrived, I ran into issues with checking in and after going back-and-forth I was eventually put into a room, for the time being and told that I’d get put into my real room basically later that day. That morning I stopped and checked with the front desk before I went out for the day to make sure that I wouldn’t have any issues with my room transfer. I was told that everything would be fine and that when I return from my day out that I’d be able to get my new keys to the correct room and move forward with the remainder of my stay. When I did return that evening, it was another miscommunication issue of something not being in the system about the situation with my room change. So at this point, I was just over the whole experience. Hotel was fine for a night stay, breakfast was fine, but I wouldn’t stay again for the fact that the communication between the staff was off.
Family_with_children
10/10
Exceptional
29 Jun 2026
Jessica
Nice breakfast. Great location.
Friends
4/10
Poor
29 Jun 2026
George
The swimming pool was broken and not working
2/10
Poor
28 Jun 2026
Yolanda
I was very disappointed with my stay. The room was outdated, and one of the TVs didn’t work. There was also a strong sewer smell in the room that made it very unpleasant. I asked for an extra blanket multiple times and didn’t receive one until late that night. I also tried to cancel my second night to stay at their sister hotel that was more updated because of the issues, but the hotel refused to accommodate my request. Overall, the room needs updating, customer service could be much better, and I would not stay here again.
Family_with_children
2/10
Poor
26 Jun 2026
William
What can I say? Pretty much nothing works and the people who work there and/or own the place don’t care.
Self
8/10
Excellent
26 Jun 2026
Tracie
The rooms are spacious. The furnishings are dated BUT CLEAN. They have separate sitting area w TV, with very nice size mini fridge, microwave and desk. It was a one night stay. The front staff were accommodating but initially had some confusion on my reservation it was resolved quickly.
The location is literally on busy road and they don't have space to pull up and go inside. Yet ample space on premises. It is close to Fountain Walk for dining and other strip malls with an array of shops.
I would stay again.
Partner
8/10
Excellent
25 Jun 2026
Velma
The staff was friendly and helpful. The breakfast was good. The staff was attentive constantly replenishing the food and cleaning the area as you ate.
Family
2/10
Poor
25 Jun 2026
Blayne
Awful place. Shabby and unkempt. Staff took $250 from us at random times from our card on file. Took 2 hours to get a hold of a manager to fix it. Pool is there but not usable and something out of the backrooms. Beds are old and hard.
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Etasha
Everything was ok
2/10
Poor
24 Jun 2026
Leigh
Unclean sheets. Toilet clogged up and key didn't work 3 times
4/10
Poor
24 Jun 2026
Christina
Unfortunately when I booked the property (and only reason I did) was because it said there was an arcade and a pool. My children traveled with me who were looking forward to it and would've booked elsewhere had I known. Others at the hotel were under the same impression as me (we discussed in the elevator).

Arcade was non-existent and pool was \"under construction.\" Laundry dryer was out of order, toilet flushes only if you hold down the handle, curtains were stained and had holes in them.

Bed and room were comfy/mostly clean otherwise, staff was great, breakfast was good (surprisingly good coffee for a hotel). I feel bad for leaving a crap review but in the same breath, these issues were a large disappointment. We take only one big trip per year as a family that I solely pay for and we came all the way from Maine.

Only reason it didn't ruin our trip was because I didn't let it and dished out more money finding \"downtime\" entertainment elsewhere.
Family_with_children
2/10
Poor
23 Jun 2026
David
If you value your money, I highly recommend staying somewhere else. My experience here was completely unacceptable right from the start. The night staff was extremely rude at check-in, setting a terrible tone for the stay.

When I got to my room on the first night, it was filthy. It was glaringly obvious that the sheets were left over from a previous guest, which is highly unsanitary. The bathroom was just as bad, with several hairs left behind in the tub and on the floor. On top of the cleanliness issues, the room smelled strongly of cigars. The rooms are also in desperate need of an upgrade—the wallpaper is peeling and dated, and the light switches were visibly dirty.

To make matters worse, this hotel is engaging in false advertising. Their listings clearly indicate that there is a pool, but there is NO pool available. According to the night staff, it has been closed for quite some time. Why advertise an amenity that doesn't exist? Do yourself a favor and book elsewhere. PLEASE
Friends
6/10
Pleasant
22 Jun 2026
Aaron
It was a alright experience. We did not know we had to pay 200 for using a debit card for a deposit and the breakfast can be better. It’s mostly was the same thing every day. But it was alight.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Shawn
Nice, clean and quiet! Next to lots of restaurants
Self
10/10
Exceptional
22 Jun 2026
Marian
Great stay and very friendly and attentive staff. Read so many negative reviews before booking but I don’t understand why, it’s a great stay. The breakfast is great as well!
2/10
Poor
22 Jun 2026
Tenise
I booked for a room and to pay at the property. They called me and said that they needed a payment right then and there and when I booked for the room no where I read so that it was a certain time I had to pay for the room
10/10
Exceptional
21 Jun 2026
Lisa
Great Stay
Self
10/10
Exceptional
20 Jun 2026
Nicholas
Great
8/10
Excellent
17 Jun 2026
Shannon
We inly stayed one night! Breakfast was great. What happened to the front dest telling you which end of the hotel the room is, what time breakfast starts and ends, or anything about the pool that we didn't realize existed before getting in the elevator.
Family_with_children
10/10
Exceptional
17 Jun 2026
Wenliang
Nice, clean and quiet place to stay.
Self
4/10
Poor
14 Jun 2026
Kenny
There were multiple bugs and spiders and caterpillars that entered our room on our stay. All of the amenities at the place was closed which we were told all were active online.
6/10
Pleasant
14 Jun 2026
Dean
Comfortable and relatively clean. But carpet in rooms and hallways is dirty and the place is dated.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Moeisha
Everything was amazing 10/10.
Friends
10/10
Exceptional
11 Jun 2026
Eduardo
The rooms were great and breakfast was very standard. What I didn’t appreciate however, was the fact we couldn’t extend our stay as they had already booked our room before we checked out causing us to change locations.
Business
2/10
Poor
11 Jun 2026
Dawn
If I could rate less than terrible I would. They say they were wheelchair accessible, couldn't even get to the front door. Never again
Family
6/10
Pleasant
11 Jun 2026
William
The breakfast was great. Hotel was clean although the lobby stayed very warm. Fitness room was ok. Pool was being worked on so I couldn't swim. Same with the bar area
Partner
6/10
Pleasant
10 Jun 2026
Anthony
Bring Blue Painters Tape, you are going to need it to cover the motion sensor's in your room or you will light up the room every time you move, which is bad, especially at night when everyone is sleeping. The bathroom fan was really loud and rattles and since it is on a motion sensor with the light, that helped to wake everyone up when you make a bathroom trip during the night. All the outlets were old and the plugs would just fall out. The doors between the bedroom and other room didn't close. The bathroom door squeaks, how much is WD-40? We asked if they had a pool and were told they do but it hasn't been open for a very long time. We saw it when we went to the workout room and it looked fine but it was closed. The workout room had a lot of broken parts. Breakfast was very good, eggs and waffles but the sausage patties were overcooked and rubbery.

The staff was very helpful. The maintenance guy assisted with the hairdryer right away and everyone was friendly.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Evaldas
Everything
10/10
Exceptional
09 Jun 2026
Andre
The room was very clean. Staff was helpful with directions and was very courteous. Breakfast was basic but hot. Had no problem parking. Nextdoor restaurant was great. Gave a 10% discount for staying at the hotel.
Friends
10/10
Exceptional
08 Jun 2026
Glenesha
I noticed a ton of bad reviews on the staff and cleaning of the building but to my surprise it was nothing like it. My room was clean and I had good service. The staff was not rude and the breakfast was decent. Yes the hotel is outdated but it was a good hotel for the price and it was exactly what i needed and more. I took a chance on the hotel and it didn’t disappoint. Whenever im back in town i will be back.
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
Hannah
It was a wonderful stay. Room was spacious but outdated, breakfast was good parking was accessible and the staff were extremely helpful.
Friends
8/10
Excellent
08 Jun 2026
Enass
Overall clean rooms, staff were super friendly! Breakfast is a big hit especially if you have kids ! Parking is kind of hard especially late at night but otherwise a pretty pleasant experience! I would stay here again.
Family_with_children
8/10
Excellent
07 Jun 2026
Kenia
Ótimo estadia. Suficiente para atender as necessidades.
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Jennifer
Parking was difficult
4/10
Poor
07 Jun 2026
Tiffany M
This hotel is in a prime area but is in need of major updates. Toilet seat wobbly, couch so old it’s frayed. Vending machine’s half work. Bed lumpy and the tv channels half worked. You have to let the water run forever to get warm just not a pleasant stay.
Self
10/10
Exceptional
05 Jun 2026
Ahmad
Very friendly and helpful staff
Self
10/10
Exceptional
05 Jun 2026
Ryan
Took an hour to check in
Family_with_children
10/10
Exceptional
03 Jun 2026
Kathryn
Great place to call home for a few days! Breakfast was on point! Service was on Point! The room was on Point! (The bathroom shower could have a bit more clean, but other than that it was a great stay). I would defiantly stay hear again!
Partner
10/10
Exceptional
03 Jun 2026
Anthony
Overall stay was great
Self
4/10
Poor
02 Jun 2026
Angie
They said the pool was working before I booked with them. But when I got there to check in they said the pool been down for a year. Breakfast was missed some mornings due to short staffing and they provided what they could which was cereal
Family_with_children
8/10
Excellent
01 Jun 2026
Marcus
Room was clean. Breakfast was standard fair. Staff was decently helpful. Parking could be a bit tricky during busy times of the day.
Family_with_children
8/10
Excellent
01 Jun 2026
Eugeniu
Clean, spacious and quiet room with a good location.
Self
6/10
Pleasant
01 Jun 2026
Peter
OK stay - very pricey for what you get
Partner
8/10
Excellent
31 May 2026
Anurag
Everything was great. The price could have been a little lower though.
Friends
10/10
Exceptional
30 May 2026
Mohamed Lamin
..
10/10
Exceptional
29 May 2026
Charles
The room was very clean the lights were an automatic on and off motion wi-Fi and TV easy to program breakfast was excellent. I gave them a five star.
8/10
Excellent
27 May 2026
Tonesia
Staff were very helpful and professional! Breakfast was good each day. The location of the property is convenient. The room is spacious. There was no pool. The drier in the laundry room was broken. Our room had a smell that refused the dominance of Fabuloso… Overall score 4 out of 5.
Family_with_children
4/10
Poor
27 May 2026
Rosie
The only thing working was the free parking. No ice machine. No workout room. No pool. Even access to the bathroom was challenging. Step inside the mini-room, force the body to the outdated tub. Now close the door to gain access to the toilet; which had not been cleaned properly-residue, if you know what I mean. Floors need deep shampooing. There was Kleenex.
Breakfast: eggs overcooked-some brown parts.
Staff: mentality of glad to let you know what's not working-no volunteering resolution.
Reminder of a \"Motel\" with free breakfast.
Self
10/10
Exceptional
27 May 2026
Ahmad
Great location and very clean!
4/10
Poor
27 May 2026
Wendell
My stay at the Comfort Inn in villa park wasn't a pleasant one.
1st night there key wouldn't work for room 309. Once that was taken care of the sofa sleeper room TV didn't work called down to front desk to tell them and they said \" do the one in the bedroom work\" I said yes but I don't want to eat in the bedroom. And if it were a matter if reprogramming the Tv why not that.
2nd I had stepped out to meet family and bought back food for later only to find out that the microwave wasn't working. Call the front desk again and was told that no maintenance was there during the night. ( ok how about just grabbing another microwave from an empty room)
The next morning I went to take a shower and the ceiling from the bathroom was leaking and the tile was about to fall through. SMDH
HERE'S THE BEST OF THE WORSE PART. THE PERSON I SPOKE TO AT THE FRONT DESK WAS THE MANGER OF THE HOTEL. I WISH I WAS ABLE TO POST THE PICTURES OF THE ROOMS.
AND HERE'S THE BEST PART SOMEHOW BY A MIRICAL THE NEXT DAY WHEN THE MANAGER OF WHOM I SPOKE WITH THE NIGHT BEFORE WENT TO SHOW HIM THE ROOM..... THE TV WAS WORKING AND MICROWAVE WORKING.. like im an idiot WON'T, WILL NOT EVER STAY THERE AGAIN. AND HE OFFER ME A 15% DISCOUNT. WHAT SLAP IN THE FACE. I CALLED CORPORATE ABOUT THESE CONDITIONS AND GOT A CLAIM NUMBER. EXPEDIA IM CONSIDERING DOING BUSINESS WITH SOME ONE ELSE
Self
8/10
Excellent
26 May 2026
XUTAO
Everything is good
10/10
Exceptional
24 May 2026
Naazpreet
It’s a great comfortable property , staff is very helpful .
Self
8/10
Excellent
24 May 2026
Angélica López
Good stay.
Family_with_children
8/10
Excellent
23 May 2026
DARLENE
Everything fine The called a person‘s great customer service RAJ. Unfortunately my mom wanted to go for a swim. The pool was out of service and we couldn’t get in the gym.. the breakfast was nice
Family
10/10
Exceptional
21 May 2026
Jolanta
The hotel was very clean, rooms were spacious and staff was professional and very friendly.
Friends_and_family Friends

Location & surroundings

Comfort Suites (Oakbrook Terrace)
17W445 Roosevelt Rd., Oakbrook Terrace, United States

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Comfort Suites (Oakbrook Terrace)

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