Name: Days Inn By Wyndham St Charles Il
Address: 1635 E Main Street, Saint Charles, 60174, US

6/10

Pleasant

02 Aug 2026

Robert

Shower curtains need to be cleaned had terrible odor in room and floors smelled like urine the moment entering

6/10

Pleasant

02 Aug 2026

Leslie

It's a hotel room. Bed was comfortable enough. Somewhere to sleep after a long day of exploring, concert going, or shopping.

6/10

Pleasant

01 Aug 2026

MARIA do Carmo

It was ok for an hotel of that category

2/10

Poor

27 Jul 2026

glenn

The hotel was so disgusting and had dogs barking in most of the rooms as we walked to check out the room. The smell was horrific...like I was in a dog pound. We returned to the lobby and said we would NOT be staying because of the conditions. The desk clerk said that we would still be charged for both nights of the reservation even though we did NOT choose to stay. DON'T STAY HERE! It's pretty gross and they charged us even though we only walked into the room and left. Very disappointed with the hotel, Expedia and the trip insurance we paid for, because they wouldn't help us either. Horrible experience!

6/10

Pleasant

26 Jul 2026

Agena

The pool was DISGUSTING! There is little to no water in it and the water in it is so dirty. EW just EW! There was also brown stains on the walls in my room. (Probably poo.) The fitness center was eh. And one of my locks had a crack. Not secure at all !!!!

2/10

Poor

22 Jul 2026

Chintal

Nothing was proper

2/10

Poor

20 Jul 2026

Anna

NO the breakfast was not good.

6/10

Pleasant

16 Jul 2026

Kerri

Just older motel

Partner

6/10

Pleasant

14 Jul 2026

Jessica

Rooms were clean and seemed to be more updated than the hotel itself. I wished the pool would have been open.

Friends

2/10

Poor

13 Jul 2026

Haley

This was the worst hotel I have experienced. The pictures on Expedia do not match the reality of the hotel. When we first walked in, there was a pile of trash outside the door. We looked passed it, thinking it could just be a blip. Nope. When going to our room we came across stairs covered in duck tape, broken blinds on the windows, and dirty carpets. In our room the window would not close, the bathroom was filthy. Finger prints, hair, and a stained bath mat.

We called the front office to complain and was told \"they have no way of contacting their manager\", shouldnt hotel staff be able to contect their supervisor when needed? When I thought we finally got a hold of the manager, the man at the front desk told is he left a minute before we came, knowing we were coming down to talk to him, and that he did not want to speak to us.

We ended up staying at a different hotel due to feeling unsafe, but was ultimately denied a refund even with pictures of the aforementioned problems. We will never stay at a Days Inn again, nor recommend it to others. When on the phone with expedia I asked them to take down the photo shopped images from their website as it was beyond misleading. Very disappointing.

Partner

10/10

Exceptional

12 Jul 2026

Joel

Staff was amazing. Breakfast was good but the pool was not swim able. For the price for what we needed it for was great.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Letravia

Toilet was dirty had black rings arou

8/10

Excellent

08 Jul 2026

Debbie

Staff was friendly. Room was clean. Sometimes a little noisy at night.

Self

4/10

Poor

06 Jul 2026

katherine

First room I was given had not been cleaned. Dirty sink, dirty toilet. Second room slightly better. Still unknown stains on bathroom walls, hairs in the sink. Bed smelled like bleach which was reassuring. AC incredibly noisy every time it cut on throughout the night. Not a good nights sleep. Do not recommend.

Self

10/10

Exceptional

05 Jul 2026

Cynthia

Clean and comfortable

10/10

Exceptional

30 Jun 2026

Emily

Really nicely updated property!!

Self

6/10

Pleasant

30 Jun 2026

David

You get what you pay for. Our room was recently (partially) remodeled. The bathroom was not remodeled, old toilet, bathtub and shower valve. The shower valve was hard to turn off and on. The room was okay, fresh paint, new furniture. Refrigerator froze everything we put in it. The air conditioner was really, really loud but it did work.
The front desk person was really odd.
We spent 5 days at the property no one came to empty the trash or change the towels. We had to go to the office to get clean towels and toilet paper. The trash cans were running over.
The room was cheap. It was clean and safe. You get what you pay for.

Family

8/10

Excellent

29 Jun 2026

Raseshwar

No comments.

Friends

8/10

Excellent

27 Jun 2026

Lingqiang

The afternoon room service time is nice.

Self

2/10

Poor

26 Jun 2026

Manda

The property had an “old” smell to it and very outdated. The screen was ripped, had a non-working hot tub in the room. There was a dog across the hall that barked for 20 minutes around midnight. Since I was in for the one night for a conference, it was especially annoying.

Self

6/10

Pleasant

21 Jun 2026

Nancy

Pool was closed look like has been closed for quite a while
Breakfast was good good selection of hot and cold items

Self

6/10

Pleasant

21 Jun 2026

Thomas

The staff, specifically Ali, was an incredible and helpful staff member and I’m very happy that he helped me

Partner

8/10

Excellent

21 Jun 2026

Nayan

Overall good experience if you are looking for simply staying.

10/10

Exceptional

19 Jun 2026

Amber

Great hotel for the basics. Very clean and recently updated rooms.

Family

10/10

Exceptional

18 Jun 2026

Alondra

I liked that the hotel sits on private property. That’s very helpful when parking the staff was really nice. The place was quiet and super clean!

Family_with_children

2/10

Poor

15 Jun 2026

Kathleen

I asked for a non-smoking room and the room smelled like old smoke

Self

10/10

Exceptional

07 Jun 2026

Kathleen

Staff was amazing. Room was clean and spacious. Quiet area.

Partner

4/10

Poor

05 Jun 2026

Landy

The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked.

10/10

Exceptional

31 May 2026

Brayan

Staff was helpful and my stay was good.

Partner

8/10

Excellent

25 May 2026

Thomas

The building we stayed in was being completely redone. New paint, carpet in the hallway, and new flooring in the rooms. The lobby breakfast sitting area could use some more work however breakfast was pretty good.

10/10

Exceptional

18 May 2026

Samantha

Would stay again

Family

4/10

Poor

11 May 2026

Tom

A lot of deferred maintance! Throughout the exterior. Our room was clean, and OK.

Breakfast was OK.

Dead coyote for two days at the entrance.

Partner

10/10

Exceptional

11 May 2026

Kathleen

The gym was good

8/10

Excellent

10 May 2026

Brandon

It was good

Partner

6/10

Pleasant

05 May 2026

Vanessa

Staff was great but property was definitely old, needs remodeling

Family

8/10

Excellent

01 May 2026

Lisa

Nice continental breakfast with waffle bar

Self

8/10

Excellent

29 Apr 2026

Ariel

Nice clean room. Close to everything.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Nora

It’s an ok place to stay for a night if you are in town for a function . Room was clean enough. Not much of a breakfast but coffee was good enough to give us a boost in the morning.

10/10

Exceptional

08 Apr 2026

Michael

The agent at the front desk was excellent.

Family

6/10

Pleasant

01 Apr 2026

Michelle

It was just fine. The room was clean, though the bathroom had a funky smell; good water pressure, though. The breakfast was pretty good except the coffee. The coffee was bitter-absolutely undrinkable!

Partner

10/10

Exceptional

25 Mar 2026

Enes

Clean. New and updated furniture.

4/10

Poor

24 Mar 2026

Dawn

I wanted to get my money back because my shower curtain was molded and smelled like mildew. I didn't sleep all night because my room smelled like smoke. I had on my mask all night still didn't help. I started to leave my riom at 1:00 am but I didn't fell comfortable going out by myself that late. Awful experience. I told the person on staff so that they can replace that shower curtain.

Self

6/10

Pleasant

23 Feb 2026

Thea

The room was clean and appeared to be recently remodeled. the staff was pleasant and got us extra towels and coffee when we asked. there was remodeling going on while we were there. the parking lot was messy and there was dog poop in the parking lot.

it was a good price

Friends

10/10

Exceptional

22 Feb 2026

Lawrence

Yes

Partner

10/10

Exceptional

17 Feb 2026

Sherlyn

The rooms were clean and comfortable. Staff were pleasant. It was close to my event.

Self

8/10

Excellent

08 Feb 2026

Susanne

Was clean

6/10

Pleasant

18 Jan 2026

Lynn

Room was clean except the non-carpeted floor could've used a quick mop/ Swiffering. Room temperature was set at 63 degrees when it was 19 and snowing outside. Bathroom fan motor was stuck and quite annoying. Shower head was clogged with calcium or scale. Mold in the toilet. Towels were small, old, and smelled like bleach. Pillows were very small. Coffee machine tray was not the correct tray and fell out after one brew. No tea, decaf coffee, creamer, or sugar provided- no lids either.

Leisure Friends

2/10

Poor

29 Dec 2025

Justin

Room was recently renovated. Nothing like the pictures though... lol. Walls are very thin and tv's have great sound from the other room!

Business Self

4/10

Poor

21 Dec 2025

Jason

The deadbolt on our door didn’t have the latch-it was missing. Very close to the Arcada though, so that’s why we chose this motel.

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

Janet

Staff were very friendly. Unit had been painted, new flooring and some new furniture. Bathroom shower did not seem updated and wall outlets and covers were all dirty and old.

Business_and_leisure Self

6/10

Pleasant

10 Dec 2025

Anthony

Had a great time. Felt safe. Enjoyed my rest with no bugs. But was mislead by the \"deep\" tub which was just a regular tub. Plus the shower spits. But at least it gets hot! I thought all rooms came with a Jacuzzi- because it said all rooms come with a \"deep tub\"- Based off of the picture(s) they really promote the hot tub a lot and there is ONLY ONE room that has it. I would have gladly upgraded, but there were none available.

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Scott

Clean, comfy bed and pillows, convenient location to downtown StCh.

2/10

Poor

08 Nov 2025

Calvin

This place was terrible. It had a very bad smell and was very outdated. Nouthing about this hotel was good. Trust me, spend the extra and book elsewhere.

Partner

4/10

Poor

01 Nov 2025

Richard

Staff was kind but the room was very poorly taken care of. The curtains had clearly been cut or ripped intentionally at some point, the doorknob was broken for the bathroom etc. It was also concerning that there was a large pile of mattresses in the parking lot when I arrived, which made me worry about the possibilities of bed bugs. The mattress itself was fairly hard and uncomfortable as well.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Sheri

Staff was fine. Could use a few more towels and bathroom fan was nosiywhile operating. Floor lamp was ki d of broken, yet still worked. We also got locked out of our room before check out but staff was accommodating. Breafast doesnt have much to much to offer.

10/10

Exceptional

26 Oct 2025

Gloria

The food for breakfast was very good the dinning area was very clean . The parking wasn't very good because they were remodeling and there was a lot just piled in the back so that took up parking spaces. We we didnt have any problems find a place to park by our room. I would definitely stay there again.

Leisure Friends

6/10

Pleasant

20 Oct 2025

Miranda

Fine for a cheap hotel to stay in but the only things that were really clean were the beds and the tub/sink and toilet. The floors were very dirty.

Leisure Friends

8/10

Excellent

18 Oct 2025

NANCY

I did not eat breakfast at the hotel. I did enjoy my room, the new bed, handrail in the shower and LVT floor in place of carpet. Comfortable, location perfect for my purposes, polite and helpful desk clerk. I am short, the counter is tall. He helped me with signing in at my comfort level. Overall a good pplace to stay for a family time the next day.
N B

Leisure Self

10/10

Exceptional

12 Oct 2025

john

Our room was very nice, modern and very clean. The staff was eager to please. We requested adjoining rooms for family, and they made it happen.

6/10

Pleasant

12 Oct 2025

Roger

Fix the squeaky bed.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Valerie

The room was clean and the bed comfortable. The curtains however were in quite poor condition, the sheer panel especially was dry rotted and shredding. Other than that the stay was great for the cost.

Partner

10/10

Exceptional

11 Oct 2025

Kathie

Very nice for the $. In the process of completely remodeling.

Leisure Self

6/10

Pleasant

11 Oct 2025

Charles

The check out staff was very unfriendly. The parking lot was full of old mattresses. The sidewalk was crumbling. The light switches and covers were old. The furniture and bath were very outdated. The picture on the internet of the room was modern and clean. So the actual hotel was a real shock. I was told it was being remodeled but that should have been on the site information. A very poor choice!

4/10

Poor

06 Oct 2025

Michael D

Signage was misleading, still had old chain logo (Best Western) lit at night. Breakfast was limited and not fresh. Staff was unkempt. Room was very clean, but lacking grab bar in tub-shower area. Water preasure was non existent. Linens were frayed but clean. Mountain of old mattresses on rear of property and half filled dumpster in parking lot. Gangway and stairs should be power washed. Key card did not function up to checkout time. Clearly a work in progress.

Leisure Partner

8/10

Excellent

12 Sep 2025

Michael

Room was clean !

Leisure

6/10

Pleasant

08 Sep 2025

Yuhsin

Bed and pillows are quite comfortable. Room was clean. The air was stiff when just entered the room, but it disappeared after a while. However, even though it was a non-smoking room, i could still smell some smoke in the room lingered.

Leisure Family

8/10

Excellent

08 Sep 2025

Wayne

Xxx

4/10

Poor

31 Aug 2025

Verified traveler

Spend a little bit more - Not what I was expecting

It turns out this was an old best western motel, with a Days inn sign slapped over the sign ….Beds were comfortable, but outside of that the room was not. Fridge wasn’t plugged in ac was not running……there were two tubes of shampoo…..one was used and had crusty shampoo in the lid. Table and chairs were from a 1970 garage sale - velvet fabric on the chair backs, so I wasn’t comfortable with the idea of even sitting in them. Ice machine was in another building across the parking lot, had to go on a treasure hunt to find that. No wifi info available. Atmosphere just seemed dingy and unmaintained.

Self

10/10

Exceptional

30 Aug 2025

Jeanne

Rooms were nice and clean

Leisure Friends

2/10

Poor

26 Aug 2025

Desiree

This place needs to complete renovations before booking another room. Room smelled, linens ripped. Dark lighting absolutely horrible. I walked in and right out and they refused to refund any money when Expedia called them.

Business Partner

2/10

Poor

19 Aug 2025

Adriene

DO NOT STAY HERE !!!

Dirty, old and run down

Business

4/10

Poor

19 Aug 2025

Dawn

NO POOL.

The pool is not functioning and it doesn't look like they are going to fix it. Not a big deal, but that was one of the reasons we stayed here. Update the pictures and description to show that. Pretty clean, but the fabric shower curtain was filthy. Lots of weeds, so it doesn't look like they are taking care of the property.

Partner

8/10

Excellent

13 Aug 2025

CARL

OK, not the greatest ever... adequate

Free breakfast mediocre and bed not very good. Seemed clean.

Partner

10/10

Exceptional

11 Aug 2025

Edgar

Overlooked details

Everything was great. I was happy to see a coffee maker in the room - EXCEPT there were NO coffee cups and NO Decaf coffee!
Hey Staff - remember the details!

Self

8/10

Excellent

05 Aug 2025

jennifer

Decent

The mattress was saggy, so a little uncomfortable, but overall a clean, decent, budget-friendly room. Good breakfast.

Self

2/10

Poor

31 Jul 2025

Enzo

I’m waiting to get my money back. I didn’t stay there. It was dirty.

6/10

Pleasant

29 Jul 2025

Earl Keith

Hotel is dated and definitely overdue for an update. Room was dated but clean. Common areas seem very neglected. Internet speeds were ok.

Leisure Family

8/10

Excellent

27 Jul 2025

Dennis

Missouri visitors

The room was nice, but the beds were old and uncomfortable. The outside needs a major clean up and the grass needs to be cut and bushes trimmed.

Partner

8/10

Excellent

12 Jul 2025

Mary Anna

Room was good for overnight stay, area was quiet a lot of choices for food

Leisure Pet

2/10

Poor

11 Jul 2025

Russell

Paid $25 for early check in which I gladly did. Checked into room and jacuzzi is broken. Told management, said I would get a partial refund and now it doesn't look like I am.

Leisure Partner

8/10

Excellent

24 Jun 2025

Edwin

Fit the assignment

If I need to stay again I guess it would be fine.

4/10

Poor

22 Jun 2025

DAVE

Check in was a disaster. Did on line check in and at registration they had nothing. Then they point out my registration was for a second floor when I asked for a room on the first floor felt like they wanted to charge me more. I booked a nine day stay.
Police and ambulance there one night.
Was accidentally billed $592 to my card. Took the whole stay to get a credit for it.
Left my slippers at home. Walked barefoot on floor. Feet were black. Room was dark but ok.
Had a weird smell at check in. Kinda like a smokers room covered up with something.
The wind kept blowing our door and it always felt like someone was there. The stoke plate needed to be adjusted.
The breakfast was ok. Powdered eggs and bacon where ok.

Leisure Partner

8/10

Excellent

19 Jun 2025

Ron

Easy drive to downtown.

Leisure Family

2/10

Poor

16 Jun 2025

Lawrence

Make sure you call the property before you arrive to make sure you are getting the room you booked. Valance hanging off the wall over curtains. Base of toilet dirty. Coffee lines on wall from a previous occupant. Person behind counter less than helpful. Not worth the price. Next visit to St. Charles we will stay elsewhere.

Leisure Partner

8/10

Excellent

14 Jun 2025

David

This hotel was decent.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Carolyn

The room was clean and quiet. The amenities were appreciated and up to standard. The staff was kind and helpful.

Leisure Pet

6/10

Pleasant

31 May 2025

Eddie A

It was ok. It could be a little bit more clean for example the windows were super dirty.

Business

10/10

Exceptional

29 May 2025

Abigael

Short visit but comfy

Business

8/10

Excellent

25 May 2025

Craig

nice location, rooms were clean, staff was helpful and friendly.

Leisure Family

4/10

Poor

25 May 2025

Lisa Gironda

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

Leisure Partner

2/10

Poor

11 May 2025

STEVEN

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it.

Claims Expedia charged me when it clearly said days Inn st. Charles in St. Charles , ill
Twice.

I had to make a claim with my bank instead of owning responsibility.

I only stayed 1 day because of it!

Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

Business Self

6/10

Pleasant

09 May 2025

Brian

Nice people working there

Business Self

4/10

Poor

27 Apr 2025

Jon

Inexpensive but just NOT good

6/10

Pleasant

24 Feb 2025

George

Hotel has seen better days!

Friends_and_family Family

2/10

Poor

05 Feb 2025

Alicia

Room smelled like they were cooking food and it burned and sheets and mattresses smelled like rotted food

Business

2/10

Poor

15 Nov 2024

Andrew

Room was disgusting

10/10

Exceptional

05 Nov 2024

Ivette

Breakfast included nice safe area

6/10

Pleasant

29 Oct 2024

Bruce

Family business

Clean,quiet, dated

Friends_and_family Family

4/10

Poor

21 Oct 2024

Adryanna

Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.

Business Partner

6/10

Pleasant

13 Oct 2024

Anita

The bed was rock solid and the pillows were really small.