Days Inn By Wyndham St Charles Il

6/10

Pleasant

23 Feb 2026

Thea

The room was clean and appeared to be recently remodeled. the staff was pleasant and got us extra towels and coffee when we asked. there was remodeling going on while we were there. the parking lot was messy and there was dog poop in the parking lot.

it was a good price

Friends

10/10

Exceptional

22 Feb 2026

Lawrence

Yes

Partner

10/10

Exceptional

17 Feb 2026

Sherlyn

The rooms were clean and comfortable. Staff were pleasant. It was close to my event.

Self

8/10

Excellent

08 Feb 2026

Susanne

Was clean

6/10

Pleasant

18 Jan 2026

Lynn

Room was clean except the non-carpeted floor could've used a quick mop/ Swiffering. Room temperature was set at 63 degrees when it was 19 and snowing outside. Bathroom fan motor was stuck and quite annoying. Shower head was clogged with calcium or scale. Mold in the toilet. Towels were small, old, and smelled like bleach. Pillows were very small. Coffee machine tray was not the correct tray and fell out after one brew. No tea, decaf coffee, creamer, or sugar provided- no lids either.

Leisure Friends

2/10

Poor

29 Dec 2025

Justin

Room was recently renovated. Nothing like the pictures though... lol. Walls are very thin and tv's have great sound from the other room!

Business Self

4/10

Poor

21 Dec 2025

Jason

The deadbolt on our door didn’t have the latch-it was missing. Very close to the Arcada though, so that’s why we chose this motel.

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

Janet

Staff were very friendly. Unit had been painted, new flooring and some new furniture. Bathroom shower did not seem updated and wall outlets and covers were all dirty and old.

Business_and_leisure Self

6/10

Pleasant

10 Dec 2025

Anthony

Had a great time. Felt safe. Enjoyed my rest with no bugs. But was mislead by the \"deep\" tub which was just a regular tub. Plus the shower spits. But at least it gets hot! I thought all rooms came with a Jacuzzi- because it said all rooms come with a \"deep tub\"- Based off of the picture(s) they really promote the hot tub a lot and there is ONLY ONE room that has it. I would have gladly upgraded, but there were none available.

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Scott

Clean, comfy bed and pillows, convenient location to downtown StCh.

2/10

Poor

08 Nov 2025

Calvin

This place was terrible. It had a very bad smell and was very outdated. Nouthing about this hotel was good. Trust me, spend the extra and book elsewhere.

Partner

4/10

Poor

01 Nov 2025

Richard

Staff was kind but the room was very poorly taken care of. The curtains had clearly been cut or ripped intentionally at some point, the doorknob was broken for the bathroom etc. It was also concerning that there was a large pile of mattresses in the parking lot when I arrived, which made me worry about the possibilities of bed bugs. The mattress itself was fairly hard and uncomfortable as well.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Sheri

Staff was fine. Could use a few more towels and bathroom fan was nosiywhile operating. Floor lamp was ki d of broken, yet still worked. We also got locked out of our room before check out but staff was accommodating. Breafast doesnt have much to much to offer.

10/10

Exceptional

26 Oct 2025

Gloria

The food for breakfast was very good the dinning area was very clean . The parking wasn't very good because they were remodeling and there was a lot just piled in the back so that took up parking spaces. We we didnt have any problems find a place to park by our room. I would definitely stay there again.

Leisure Friends

6/10

Pleasant

20 Oct 2025

Miranda

Fine for a cheap hotel to stay in but the only things that were really clean were the beds and the tub/sink and toilet. The floors were very dirty.

Leisure Friends

8/10

Excellent

18 Oct 2025

NANCY

I did not eat breakfast at the hotel. I did enjoy my room, the new bed, handrail in the shower and LVT floor in place of carpet. Comfortable, location perfect for my purposes, polite and helpful desk clerk. I am short, the counter is tall. He helped me with signing in at my comfort level. Overall a good pplace to stay for a family time the next day.
N B

Leisure Self

10/10

Exceptional

12 Oct 2025

john

Our room was very nice, modern and very clean. The staff was eager to please. We requested adjoining rooms for family, and they made it happen.

6/10

Pleasant

12 Oct 2025

Roger

Fix the squeaky bed.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Valerie

The room was clean and the bed comfortable. The curtains however were in quite poor condition, the sheer panel especially was dry rotted and shredding. Other than that the stay was great for the cost.

Partner

10/10

Exceptional

11 Oct 2025

Kathie

Very nice for the $. In the process of completely remodeling.

Leisure Self

6/10

Pleasant

11 Oct 2025

Charles

The check out staff was very unfriendly. The parking lot was full of old mattresses. The sidewalk was crumbling. The light switches and covers were old. The furniture and bath were very outdated. The picture on the internet of the room was modern and clean. So the actual hotel was a real shock. I was told it was being remodeled but that should have been on the site information. A very poor choice!

4/10

Poor

06 Oct 2025

Michael D

Signage was misleading, still had old chain logo (Best Western) lit at night. Breakfast was limited and not fresh. Staff was unkempt. Room was very clean, but lacking grab bar in tub-shower area. Water preasure was non existent. Linens were frayed but clean. Mountain of old mattresses on rear of property and half filled dumpster in parking lot. Gangway and stairs should be power washed. Key card did not function up to checkout time. Clearly a work in progress.

Leisure Partner

8/10

Excellent

12 Sep 2025

Michael

Room was clean !

Leisure

6/10

Pleasant

08 Sep 2025

Yuhsin

Bed and pillows are quite comfortable. Room was clean. The air was stiff when just entered the room, but it disappeared after a while. However, even though it was a non-smoking room, i could still smell some smoke in the room lingered.

Leisure Family

8/10

Excellent

08 Sep 2025

Wayne

Xxx

4/10

Poor

31 Aug 2025

Verified traveler

Spend a little bit more - Not what I was expecting

It turns out this was an old best western motel, with a Days inn sign slapped over the sign ….Beds were comfortable, but outside of that the room was not. Fridge wasn’t plugged in ac was not running……there were two tubes of shampoo…..one was used and had crusty shampoo in the lid. Table and chairs were from a 1970 garage sale - velvet fabric on the chair backs, so I wasn’t comfortable with the idea of even sitting in them. Ice machine was in another building across the parking lot, had to go on a treasure hunt to find that. No wifi info available. Atmosphere just seemed dingy and unmaintained.

Self

10/10

Exceptional

30 Aug 2025

Jeanne

Rooms were nice and clean

Leisure Friends

2/10

Poor

26 Aug 2025

Desiree

This place needs to complete renovations before booking another room. Room smelled, linens ripped. Dark lighting absolutely horrible. I walked in and right out and they refused to refund any money when Expedia called them.

Business Partner

2/10

Poor

19 Aug 2025

Adriene

DO NOT STAY HERE !!!

Dirty, old and run down

Business

4/10

Poor

19 Aug 2025

Dawn

NO POOL.

The pool is not functioning and it doesn't look like they are going to fix it. Not a big deal, but that was one of the reasons we stayed here. Update the pictures and description to show that. Pretty clean, but the fabric shower curtain was filthy. Lots of weeds, so it doesn't look like they are taking care of the property.

Partner

8/10

Excellent

13 Aug 2025

CARL

OK, not the greatest ever... adequate

Free breakfast mediocre and bed not very good. Seemed clean.

Partner

10/10

Exceptional

11 Aug 2025

Edgar

Overlooked details

Everything was great. I was happy to see a coffee maker in the room - EXCEPT there were NO coffee cups and NO Decaf coffee!
Hey Staff - remember the details!

Self

8/10

Excellent

05 Aug 2025

jennifer

Decent

The mattress was saggy, so a little uncomfortable, but overall a clean, decent, budget-friendly room. Good breakfast.

Self

2/10

Poor

31 Jul 2025

Enzo

I’m waiting to get my money back. I didn’t stay there. It was dirty.

6/10

Pleasant

29 Jul 2025

Earl Keith

Hotel is dated and definitely overdue for an update. Room was dated but clean. Common areas seem very neglected. Internet speeds were ok.

Leisure Family

8/10

Excellent

27 Jul 2025

Dennis

Missouri visitors

The room was nice, but the beds were old and uncomfortable. The outside needs a major clean up and the grass needs to be cut and bushes trimmed.

Partner

8/10

Excellent

12 Jul 2025

Mary Anna

Room was good for overnight stay, area was quiet a lot of choices for food

Leisure Pet

2/10

Poor

11 Jul 2025

Russell

Paid $25 for early check in which I gladly did. Checked into room and jacuzzi is broken. Told management, said I would get a partial refund and now it doesn't look like I am.

Leisure Partner

8/10

Excellent

24 Jun 2025

Edwin

Fit the assignment

If I need to stay again I guess it would be fine.

4/10

Poor

22 Jun 2025

DAVE

Check in was a disaster. Did on line check in and at registration they had nothing. Then they point out my registration was for a second floor when I asked for a room on the first floor felt like they wanted to charge me more. I booked a nine day stay.
Police and ambulance there one night.
Was accidentally billed $592 to my card. Took the whole stay to get a credit for it.
Left my slippers at home. Walked barefoot on floor. Feet were black. Room was dark but ok.
Had a weird smell at check in. Kinda like a smokers room covered up with something.
The wind kept blowing our door and it always felt like someone was there. The stoke plate needed to be adjusted.
The breakfast was ok. Powdered eggs and bacon where ok.

Leisure Partner

8/10

Excellent

19 Jun 2025

Ron

Easy drive to downtown.

Leisure Family

2/10

Poor

16 Jun 2025

Lawrence

Make sure you call the property before you arrive to make sure you are getting the room you booked. Valance hanging off the wall over curtains. Base of toilet dirty. Coffee lines on wall from a previous occupant. Person behind counter less than helpful. Not worth the price. Next visit to St. Charles we will stay elsewhere.

Leisure Partner

8/10

Excellent

14 Jun 2025

David

This hotel was decent.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Carolyn

The room was clean and quiet. The amenities were appreciated and up to standard. The staff was kind and helpful.

Leisure Pet

6/10

Pleasant

31 May 2025

Eddie A

It was ok. It could be a little bit more clean for example the windows were super dirty.

Business

10/10

Exceptional

29 May 2025

Abigael

Short visit but comfy

Business

8/10

Excellent

25 May 2025

Craig

nice location, rooms were clean, staff was helpful and friendly.

Leisure Family

4/10

Poor

25 May 2025

Lisa Gironda

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

Leisure Partner

2/10

Poor

11 May 2025

STEVEN

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it.

Claims Expedia charged me when it clearly said days Inn st. Charles in St. Charles , ill
Twice.

I had to make a claim with my bank instead of owning responsibility.

I only stayed 1 day because of it!

Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

Business Self

6/10

Pleasant

09 May 2025

Brian

Nice people working there

Business Self

4/10

Poor

27 Apr 2025

Jon

Inexpensive but just NOT good

6/10

Pleasant

24 Feb 2025

George

Hotel has seen better days!

Friends_and_family Family

2/10

Poor

05 Feb 2025

Alicia

Room smelled like they were cooking food and it burned and sheets and mattresses smelled like rotted food

Business

2/10

Poor

15 Nov 2024

Andrew

Room was disgusting

10/10

Exceptional

05 Nov 2024

Ivette

Breakfast included nice safe area

6/10

Pleasant

29 Oct 2024

Bruce

Family business

Clean,quiet, dated

Friends_and_family Family

4/10

Poor

21 Oct 2024

Adryanna

Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.

Business Partner

6/10

Pleasant

13 Oct 2024

Anita

The bed was rock solid and the pillows were really small.

8/10

Excellent

11 Oct 2024

Muhammad

It was a good experience

8/10

Excellent

04 Oct 2024

Verified traveler

Mostly really good

very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place

Friends_and_family Family

10/10

Exceptional

03 Oct 2024

Nathan

Great place to stay. I wish I would have had time to check out the restaurant right next to the hotel.

6/10

Pleasant

29 Sep 2024

maria

Can smell smoke smell in the room

10/10

Exceptional

29 Sep 2024

Austin

Very easy and clean

6/10

Pleasant

25 Sep 2024

Verified traveler

Not as advertised

Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee

Partner

10/10

Exceptional

17 Sep 2024

Brendan

Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good

Partner

4/10

Poor

15 Sep 2024

Stephanie

This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk
They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8

Leisure Partner

8/10

Excellent

07 Sep 2024

Jonathan

Convenient location, nothing special but would stay here again, staff were great.

8/10

Excellent

06 Sep 2024

Aazam

Overall all good. Observation, would be nice if privides with good quality towels. Rest all good.

8/10

Excellent

02 Sep 2024

Douglas

The area is a busy area, but it did not interfere with my sleep. I was actually surprised by how nice my room was.

Leisure Self

6/10

Pleasant

30 Aug 2024

Verified traveler

Clean, comfortable, affordable

Decent clean room but very outdated facility. Thankfully we got put into the “executive building “ so our rooms were accessible from the inside of the building (hallway). Although this was also very outdated.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Megan

Great service

8/10

Excellent

25 Aug 2024

Enavize

The fridge kept making a lot of noise

Leisure Partner

4/10

Poor

24 Aug 2024

CAROL

We would not stay there again. There was a broken framed picture on the wall that could have fallen apart and hurt someone. There was a broken light bulb, dangling from the socket that could have broken and caused a fire. The walls were dirty and the bathroom was dirty. And there were 2 broken chairs.

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Keri

good location for the Arcada Theater show we attended and a good restaurant next door.

Leisure Partner

6/10

Pleasant

22 Aug 2024

Latosha

The beds were hard as a board.

Leisure Partner

4/10

Poor

17 Aug 2024

Hugo

The place needs remodeling & cleaning.

Leisure Self

10/10

Exceptional

12 Aug 2024

Krishna

Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.

Friends_and_family Family

8/10

Excellent

12 Aug 2024

Shruti V

The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Emily

Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes.
When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.

Leisure Partner

10/10

Exceptional

31 Jul 2024

Thomas

Excellent service and the management was very accommodating

Business Self

8/10

Excellent

28 Jul 2024

Mark

All in all a very good stay - excellent value.

Leisure Family

2/10

Poor

23 Jul 2024

Sean

Should be called Worst Western

This place is so bad even the Bates Motel would shudder. It has zero redeeming qualities. Best Western should be ashamed to have their name on this dump. Which is unfair to dumps.
My socks were FILTHY after walking the floor. The towels are exfoliation devices. The bed is sunken down in the middle. The interior lighting is way too bright. The curtains don't work to block out the exterior lighting. From the moment you drive in and see the parking lot, you know you made an error in booking this hole. The ownership clearly puts no money back in to the property. How sad is it, that the Comfort Inn across the street looked 879x better. One would expect more, a lot more from a Best Western. The only bright spot was the decent restaurant next door. There was absolutely no way i would even think about trying the free breakfast in the lobby.

Business

4/10

Poor

20 Jul 2024

Verified traveler

Don’t do it! Stay somewhere else

Gross!
Reviews were decent and misleading.
Chipped paint and garbage starts in the parking lot. The pool is closed-not mentioned anywhere. Rooms stink. Not sure if it’s the air conditioner or bed. Towels are thin and off colored. Shower head leaked. Everything looks worn and dirty. Breakfast basic but I was afraid of cleanliness based on the rest of the motel.

Partner

6/10

Pleasant

20 Jul 2024

Michael

The outdoor pool was not available.

4/10

Poor

20 Jul 2024

Verified traveler

Don’t do it! Stay somewhere else

Gross!
Reviews were decent and misleading.
Chipped paint and garbage starts in the parking lot. The pool is closed-not mentioned anywhere. Rooms stink. Not sure if it’s the air conditioner or bed. Towels are thin and off colored. Shower head leaked. Everything looks worn and dirty. Breakfast basic but I was afraid of cleanliness based on the rest of the motel.

Partner

6/10

Pleasant

19 Jul 2024

Sarah

Worn out

10/10

Exceptional

19 Jul 2024

Haresh

Nice

10/10

Exceptional

16 Jul 2024

Angela

Very clean and safe. Jimmy at the front desk was very helpful and personable.

Friends_and_family Family

4/10

Poor

12 Jul 2024

Ross

A 2.5-star experience at a 2.5-star hotl

It was a 2.5-star motel. Clean... enough. The cheap bath towels felt like 40-grit sandpaper. This orange gunk was all over the halls, and the pool wasn't open. Breakfast closed at 9:00 am, which is too early for a Sunday. The desk clerk felt a bit creepy. The whole experience was just... 2.5 stars.

Partner

4/10

Poor

07 Jul 2024

Ross

A 2.5-star experience at a 2.5-star hotl

It was a 2.5-star motel. Clean... enough. The cheap bath towels felt like 40-grit sandpaper. This orange gunk was all over the halls, and the pool wasn't open. Breakfast closed at 9:00 am, which is too early for a Sunday. The desk clerk felt a bit creepy. The whole experience was just... 2.5 stars.

Partner

8/10

Excellent

07 Jul 2024

Maryanne

You get what you pay for

Our stay was ok hotel is outdated but thankfully had no carpets but we were greeted with 2 cockroaches that was ewww but we didn’t make a fuss about it because you pay for what you get…

Business

8/10

Excellent

07 Jul 2024

Michael

The swimming pool was broken and didn't know when it would be fixed

Leisure Family

10/10

Exceptional

06 Jul 2024

Andrea

The lady at the front desk was wonderful and and friendly! The room was great

Self

4/10

Poor

05 Jul 2024

Sara

It was a convenient location but the room i stayed in was not impressive. The bed was very uncomfortable, I did not have water pressure in the shower, and the main light of the room flickered often. I was only in for a few days and was going in and out, it was an okay stay but I would probably choose someplace else who maintains their rooms. Additionally I was not informed housekeeping was limited unless requested, read that on a sign as I was checking out. I feel like all guests should be verbally communicated that piece.

Business Self

10/10

Exceptional

20 Jun 2024

Andrea

Friendly check in

Quick and easy check in, and even let me in early! Very friendly

Partner

8/10

Excellent

09 Jun 2024

Tom

Worse king bed we have sleep in. It was sleeping in a bowl. It sagged real bad

Leisure Family

4/10

Poor

31 May 2024

Deborah

The property was run down, the service wasn’t that great!
The food was cold for breakfast.
Not the Best …BestWestern we stayed at.
Will not return to this location.

Leisure Partner

2/10

Poor

21 May 2024

Walter

1990s technology

Was not able to check in because may card does not have my name on it. Banks in Mexico stopped putting names on cards for security reasons about a decade ago.

Business

10/10

Exceptional

04 May 2024

William

Very good

8/10

Excellent

29 Apr 2024

Barry

We just stayed one night, but were happy with our stay. Comfortable, clean, quiet in a good location. My only complaint was the strong smell of cleaner that was used on the floor or the bedding. I believe it was the bedding because the pillows had a strong smell from a cleaning agent. I considered asking for a room change but we left the door open for about 90 minutes and that helped. There is a fantastic restaurant next door called the Colonial Cafe, which has great food, and a wide variety of ice cream desserts.

Leisure Family