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Surestay Plus By Bw Highland Poughkeepsie

Poughkeepsie - NY · United States

3423 Route 9 WView location

8.0/10Excellent1,004 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.4/107.4
Condition8.2/108.2
Location8.4/108.4
Neighborhood7.6/107.6
Value6.0/106.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Bw Highland Poughkeepsie

A great stay is waiting for you here at the SureStay Plus by Best Western Highland Poughkeepsie. Located right off Route 9W and less than seven miles from SUNY New Paltz, our affordable accommodations are the perfect place to rest your head while visiting the area.

We offer daily breakfast with hot options that are easy to grab and go before heading out to campus tours or an early morning hike.

All our guests receive access to our property-wide Wi-Fi, while those traveling for business can find fax and printing options at our business center available on-site. If you're a fan of the outdoors, our location is ripe with hiking trails and parks to explore any time of the year.

Only 20 minutes away is Mohonk Preserve which includes over 70 miles of roads and trails for hiking, biking, or cross-country skiing through the Shawangunk Mountains. You can stop and enjoy many local craft breweries and dining establishments while heading out toward New Paltz.

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While you're there, stop by Historic Huguenot Street to take in 10 acres of well-preserved 17th-century homes and buildings. If you want the whole experience, grab one of their guided or spooky candlelight ghost tours. You're in luck if you visit us during the fall season.

We're surrounded by plentiful apple orchards, seasonal cideries, wineries, and more as you enjoy the beautiful foliage.

With a stay at SureStay Plus Hotel by Best Western Highland Poughkeepsie in Highland, you'll be within a 15-minute drive of Culinary Institute of America and Franny Reese State Park.

This hotel is 2.4 mi (3.8 km) from Hudson River and 3 mi (4.8 km) from Walkway Over the Hudson State Historic Park. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators.

Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Masks are required at the property for guests without COVID-19 vaccination
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in fee: USD 30 (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • In-room safe fee: USD 1.50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hudson River 3.2 km / 2 mi
Berean Park Beach 4.3 km / 2.7 mi
Walkway Over the Hudson State Historic Park 4.3 km / 2.7 mi
Franny Reese State Park 5.6 km / 3.5 mi
Mid-Hudson Bridge 7.3 km / 4.5 mi
LAUGH IT UP COMEDY CLUB 8.2 km / 5.1 mi
Bardavon 1869 Opera House 8.2 km / 5.1 mi
Victor C. Waryas Park 8.3 km / 5.1 mi
Mid-Hudson Children's Museum 8.4 km / 5.2 mi
Barrett Art Center 8.4 km / 5.2 mi
Cunneen-Hackett Arts Center 8.5 km / 5.3 mi
McCann Ice Arena 8.5 km / 5.3 mi
Cunneen-Hackett Cultural Center 8.5 km / 5.3 mi
Vassar Hospital 8.7 km / 5.4 mi
Mid-Hudson Civic Center 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
Show 11 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • BarExtra charge
  • Restaurant
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Game roomExtra charge
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 25 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable7 photos

    Surestay Plus By Bw Highland Poughkeepsie

    Room KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 25 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Surestay Plus By Bw Highland Poughkeepsie

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, 2 × Queen-size bed 150-154 width, Sofa bed
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Telephone in the bathroom
    • Shared bathroom
    • Satellite TV
    • Fan
    • Toiletries
    • Alarm clock
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 BedroomDBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 25 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable6 photos

    Surestay Plus By Bw Highland Poughkeepsie

    Room Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Surestay Plus By Bw Highland Poughkeepsie

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Bw Highland Poughkeepsie

8.0
Excellent
1,004 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.4 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
7.6 /10
Value
6.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
David
Good value, helpful desk.
Partner
10/10
Exceptional
09 Jul 2026
Ismael cruz
It was very clean.
Family
10/10
Exceptional
09 Jul 2026
Angela
Staff were super friendly room was clean and spacious.
Family
10/10
Exceptional
09 Jul 2026
Nicole
Super smooth check in process. Staff were very nice. Room
Was clean. Breakfast was tasty
10/10
Exceptional
07 Jul 2026
giselle
The room was clean and the breakfast was good
Family_with_children
10/10
Exceptional
07 Jul 2026
Casey
Multiple times staying here. Been to a lot of different hotels in area. By far the best for its price range.
Self
10/10
Exceptional
07 Jul 2026
Casey
Very helpful and attentive staff. No issues with room or property. Stayed multiple times at location.
Self
8/10
Excellent
05 Jul 2026
Katie
Our room was clean, spacious and they had hot breakfast options.
Friends_and_family Family
8/10
Excellent
01 Jul 2026
Wendy
Chantelle at the front desk was very pleasant and accommodating. She was the best part of our short stay. The room was fine, it was basic, but the beds were comfortable. The breakfast was just ok, it was pretty limited, not as good as other Best Westerns we've recently stayed in, and they were out of a few things even then. All in all, the stay was fine for that level of accommodation
Friends
8/10
Excellent
01 Jul 2026
Bertha
The staff was very nice, the room were very clean, my only complaint were the beds, the mattresses seemd to be cheap. They weren't very comfy..after traveling q2 hrs , when I get to the room I just want to shower amd lay down on a comfy bed. But other than that it wasn't bad at all.
Family
10/10
Exceptional
29 Jun 2026
Tina
The hotel has always been very clean, great location, nice breakfast and very pleasant staff.
Partner
10/10
Exceptional
29 Jun 2026
Uniqua
Hotel was very nice! Room was clean and staff was nice and helpful. When we asked for things they handled it! Breakfast was good and free. Only thing missing was a POOL . I would book here again. My family enjoyed it.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Anne
Clean, nice staff and easy to navigate. Comfortable beds with plenty of pillows. Could have done without 730 am bagpipes outside room, but otherwise nice.
Partner
10/10
Exceptional
26 Jun 2026
Bethany
Overall, very happy with our stay, will be back. There was a problem with our first room, but the staff and manager fixed the issue and provided another acceptable room. All of the staff that we dealt with were very helpful and accommodating, pleasant to deal with. If you travel a lot, you know that is often not the case. So this was refreshing change!
We had a king bed with the sofa couch and found it to be roomy and clean. This was also a great hotel to stay at with a dog. Good value and a pleasant stay!
Friends_and_family Family
6/10
Pleasant
26 Jun 2026
Marina
Breakfast was delicious, staff was friendly, and I like a fridge and microwave. The bed was a little uneven but okay for a short stay. Overall pretty decent. Good location too.
Self
10/10
Exceptional
22 Jun 2026
Claire
Needed a clean no-frills place to stay during a road trip. Free breakfast, nice staff, clean roadside hotel. Would stay again.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Michel
Propre, tranquile
Partner
10/10
Exceptional
13 Jun 2026
David
My initial response was \"Hotel rooms don't (can't) get much more generic than this, but it's clean and the a/c works.\" That's just what I was looking for..

Then, I noticed that the wall art in the room was actually a very nice picture of the big, old bridges. That extra touch added a half star in my estimation.

As long as you aren't looking for something fancy, this is a winner.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Brittany
A good spot for a good price
Pet
8/10
Excellent
08 Jun 2026
Raymond
The beds need to be updated, improved with higher quality mattresses
Family
6/10
Pleasant
05 Jun 2026
Erica
No microwaves in rooms
10/10
Exceptional
02 Jun 2026
Ann
The room was fairly priced. The room was really nice. Clean, pretty and comfy. Towels in bathroom were the best I’ve ever had! Water was hot and had great pressure- another plus. Quiet! Breakfast was lovely with hot and cold items. Very enjoyable. Will definitely stay again!
Friends
10/10
Exceptional
27 May 2026
Albert
A gem of a place. Clean and well maintained. The desk clerk provided a very good suggestion for dinner which was close but we did not know about. Breakfast was better than at most hotels.

We would gladly stay there again.
Family
10/10
Exceptional
26 May 2026
Joy
Property was clean and well maintained p. Beds were very comfortable and rooms were quiet.
Family
10/10
Exceptional
23 May 2026
Melanie
We would like to thank Shawnte Isaac, General Manager for her accomodating us after we had made our reservations for the wrong date. We had driven from Long Island to New Palz to move our grandson home from college. We are elderly and had flown from Ca. to Long Island to visit our son and bring our grandson back from college. After working all day packing our cars we were extremely tired and to find out we did not have a room was horrifying . Shawnte was kind enough to work with us. Thank you, thank you thank you. Melanie Compton
8/10
Excellent
23 May 2026
Theresa
There was nothing about the appearance upon my arrival but once inside the hotel was clean and staff was friendly. Room was clean. Bed was comfortable. Continental breakfast was better than I expected. Would stay again.
Self
10/10
Exceptional
18 May 2026
Nicole
Clean room. Friendly staff. Great hot breakfast. Good parking.
Stayed here for my daughter's graduation over at New Paltz. Easy 15 minute drive away.
10/10
Exceptional
17 May 2026
Karen
Breakfast was bomb! I want one of those waffle makers for home! Staff was wonderful and patient! Room was comfy and clean.
Friends
8/10
Excellent
10 May 2026
Ian
The staff wad excellent and the rooms were clean
8/10
Excellent
09 May 2026
Melissa
Breakfast was good, with food & coffee hot & plenty of it. Had a decent selection of options. They could offer some greek yogurt, but what they had was OK. Would stay here again.
Family
10/10
Exceptional
04 May 2026
Leonor
Staff were very pleasant, breakfast was good, safe parking and very clean room.
Family_with_children
10/10
Exceptional
03 May 2026
Kerri
Room was very clean and spacious. I would come back without hesitation.
10/10
Exceptional
03 May 2026
Jennifer
This is a no frills hotel- but very clean and extremely friendly and attentive staff. The breakfast was good and the girls working made sure everything remained filled and clean. I’ll be staying again.
10/10
Exceptional
27 Apr 2026
Lory
thank you
Friends
10/10
Exceptional
26 Apr 2026
Robert
Clean entryway parking lot well lit clean and safe feeling.
Family_with_children
10/10
Exceptional
23 Apr 2026
JANE
The staff was so cultural so friendly polite and smiling at all times also I left my credit card at the counter night before when checking in and they probably returned to me. I go back and get it again!
Friends
8/10
Excellent
22 Apr 2026
Irissah
When we arrived the shower curtain was missing. Overall clean and neat property. Friendly staff and guests. Smaller than expected.
Family_with_children
10/10
Exceptional
21 Apr 2026
Alexander
Spacious. Clean. Welcoming.
Self
10/10
Exceptional
19 Apr 2026
Alexander
New building. Welcoming staff.
8/10
Excellent
18 Apr 2026
Lorraine
This was convenient & close to Marist University. The lobby was comfortable & breakfast good. Our only issue was that the air conditioning did not work.
Family
10/10
Exceptional
18 Apr 2026
Patricia
all good
10/10
Exceptional
18 Apr 2026
George
Hotel was sufficient for the visit. It’s located across the Mid-Hudson which costs a toll each time you pass through which depending upon your need for travel to the other side of the Hudson it could be costly.
Family_with_children
10/10
Exceptional
17 Apr 2026
Christine
Nice-looking motel, everything was in good condition in the room, and the breakfast had a nice variety of things. we were happy with our stay.
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Katrina
My husband had just had mouth surgery. The front desk manager as well as the housekeeping manager were absolutely phenomenal!!! So kind so helpful and the property was immaculately clean… we will definitely be back and recommend to others. Thank you again for your kindness!
Pet
10/10
Exceptional
10 Apr 2026
Adenuga
Yes
Business
10/10
Exceptional
08 Apr 2026
Alexander
Clean. Spacious.
Self
8/10
Excellent
06 Apr 2026
Nick
Clean room and very new. Excellent real food for breakfast (no eggs made from powder).
8/10
Excellent
06 Apr 2026
Stephen
The good; Nice hotel, clean, friendly staff.
The meh; mattresses were not great kinda bumpy spring ones and seems worn a bit. The guest laundry had the dryer out of order and it look like that had been that way for a while.
Friends_and_family Friends
10/10
Exceptional
31 Mar 2026
Lilibeth
Breakfast was great, and also I would like to give an 100% to Ryan the night auditor, great service beyond. He represent what is a service about. Awesome n Outstanding
Family
10/10
Exceptional
16 Mar 2026
Joanne
The place was very clean and the staff was wonderful. Also a very nice breakfast choice included. Would stay there again.
10/10
Exceptional
10 Mar 2026
Dean
Tv stopped working at 10pm
2/10
Poor
10 Mar 2026
Rosa Cristina
My room wasn’t clean clean up to standards
10/10
Exceptional
09 Mar 2026
Amanda
The room was clean and comfortable. The continental breakfast was fantastic! One of the best we've had at a hotel.
Family
10/10
Exceptional
08 Mar 2026
Stephen
.
10/10
Exceptional
28 Feb 2026
Joan
My stay was excellent. Room clean, warm and quiet. Staff welcoming.
10/10
Exceptional
23 Feb 2026
Liano
Clean room, staff accommodating, and easy check in and out
Leisure
8/10
Excellent
15 Feb 2026
Brendan
Nice room, comfy bed
6/10
Pleasant
15 Feb 2026
Carl
You could hear every conversation in the room next door and across the hall! Our room was next to the stairwell for the 2nd floor and you could hear people trudging up and down the stairs all night, apparently everyone who stays there are heavy walkers LOL

Wrapping up with the positive: Staff was pleasant, rooms and public areas were very clean and well maintained, the room was very nice.
Friends_and_family Friends
10/10
Exceptional
06 Feb 2026
Ana
Super clean!
Hotel manager along with all other employees were pleasant and helpful.
Leisure Self
10/10
Exceptional
15 Jan 2026
Beth
Super clean
4/10
Poor
15 Dec 2025
Victoria
There was a problem with the water so there was no coffee. Eggs were rubbery. Breakfast had very limited options. Don’t recall seeing fresh fruit.
Business_and_leisure Family
10/10
Exceptional
07 Dec 2025
Jamie
Nice staff, large rooms
Leisure Self
10/10
Exceptional
05 Dec 2025
Zenia
We absolutely loved our stay. We felt very welcomed from day one. It was a holiday week and we know everyone wants to be home with there families but even so everyone was so kind and helpful. Great staff!!! We also loved our room, it was clean and spacious. The parking was easy and we felt safe even late at night.
Leisure Family
10/10
Exceptional
03 Dec 2025
Debra
Excellent front desk service. Clean rooms. Friendly staff.
Leisure Family
8/10
Excellent
30 Nov 2025
Christopher
Lovely young woman who checked us in was so genuinely sweet, with the brightest smile every time we saw her.
Room was clean, spacious, brightly lit. Bed, tho, a bit squishy, and it would have been nice for housekeeping to freshen the room over our 3-night stay, instead of merely emptying the trash bins.
Breakfast was quite adequate, better than many, with scrambled \"eggs,\" sausage and, one morning, a kind of ham, along with cereals, oatmeal, Eng. muffins & wheat bread for toast, yogurt. The waffle iron was out, too, on Sat. a.m. -- so popular prepare yourself for a wait.
One pleasant surprise: complimentary bottled water, available at the desk.
Leisure Partner
8/10
Excellent
28 Nov 2025
Daria
good quality friendly service
8/10
Excellent
24 Nov 2025
Angelo
Staff was very pleasant the place was clean and well kept. My one complaint was the bed. The mattress was horrible. I truly did not think they made mattresses that uncomfortable anymore.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Theresa
Nice room, nice staff
Friends_and_family Family
8/10
Excellent
22 Nov 2025
Sarah
Clean room
Friends_and_family Family
8/10
Excellent
17 Nov 2025
Beverly
All good
Leisure
10/10
Exceptional
16 Nov 2025
nicole
Great stay
6/10
Pleasant
16 Nov 2025
Tammy
The staff was friendly and the breakfast in the morning was decent. The lobby and hallways were clean and it was quiet but the room could use some work. There was peeling paint on the wall and some of the pillow cases were stained. Also there was a bag of half eaten chips on the window sill behind the curtain from previous guests and the tv stand was dusty and sticky like something had been spilled down the front of it at some point and never properly cleaned. Also the wifi was out from the time we got there until we left. Have definitely stayed in much nicer places for comparable pricing.
Leisure Family
10/10
Exceptional
16 Nov 2025
Deidre
Yes the room was great. Staff was friendly as well. The. Breakfast they served was good and was well kept.
Partner
10/10
Exceptional
14 Nov 2025
Kristen
Very clean and modern hotel for the price. Safe area, very comfortable beds, large rooms. Stayed here before and forgot, when we pulled up we were excited. We remembered how great it was! Definitely would stay again. Not far from New Paltz so a great choice if closer hotels are booked. Worth the extra 7 min drive.
Leisure Partner
2/10
Poor
11 Nov 2025
gio
Staff was not friendly rooms were dirty and when I got back my stuff was in garbage bags
Business_and_leisure Family
8/10
Excellent
10 Nov 2025
Maryse
First room we got smelled like cigarette, but we asked and they gave us another room right away.
Room was clean, staff friendly, breakfast is fine, we had eggs and bacon, toast, etc.
Partner
8/10
Excellent
08 Nov 2025
Janet
It was great for one night .. good location
10/10
Exceptional
07 Nov 2025
Alane
Was a great stay!
Leisure Family
10/10
Exceptional
03 Nov 2025
Lauren
Staff was very friendly, room was clean, and location was great.
10/10
Exceptional
03 Nov 2025
Roxanne
Clean room, attentive, staff, nice continental breakfast, including waffles, sausage and eggs, cereal, bread, etc. well done! Thank you!
Leisure Pet
10/10
Exceptional
31 Oct 2025
JEFFREY
Property Clean, parking area well lit, room was clean, staffing pleasant- great place for family, will return.
Leisure Family
10/10
Exceptional
29 Oct 2025
Mary
Rooms are spacious and very clean. Comfortable beds with lots of pillows! Quiet inside. Huge modern bathroom with nice amenities. Coffee available early in the morning for early birds like us. Enjoyed staying here very much!
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Daniel
Friendly staff. Room was very clean.
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Nylka
Clean room friendly staff
Partner
10/10
Exceptional
25 Oct 2025
Margaret
it was right off the highway easy in and out
Leisure Friends
8/10
Excellent
21 Oct 2025
Patricia
The Sure Stay Plus was a great overnight hotel for staying in the area to pick up my college student the next day. It was clean, quick check-in and out. Coffee and tea available in lobby. The free breakfast was nice. Room was very clean. Located right over the Mid Hudson bridge. I only gave 4 stars bc the location there’s nothing to walk to it’s on a busy highway.
Leisure Self
10/10
Exceptional
20 Oct 2025
Alexander
Great hotel. New, clean. Pleasant staff. Plenty of parking.
Business
6/10
Pleasant
18 Oct 2025
Corinne
the room smelled musty and was not super clean
Leisure Partner
8/10
Excellent
17 Oct 2025
Gerald

Everything was good. The only problem was the upstairs person was very heavy. Footed kept me awake the first night other than that always fine.
Friends_and_family Family
8/10
Excellent
13 Oct 2025
Peiying
Everything is great, but I would expect the breakfast with more variety and healthier choices for the price we paid per night.
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Viviana
Friendly staff, clean rooms and good breakfast
Leisure Family_with_children
10/10
Exceptional
10 Oct 2025
Kim
Huge, clean room at an excellent price. No elevator, though…had to carry a huge/heavy suitcase up a flight of stairs.
10/10
Exceptional
07 Oct 2025
Woo
Pets welcome
6/10
Pleasant
06 Oct 2025
Kristin
While the price was reasonable and the room was clean, the entire room smelled of marijuana. We were tired and just wanted to go to sleep, so we just dealt with it and told staff about it when we checked out. Also, the room was the second one from the lobby on the first floor and people were really loud in the hallway and the people next door had a dog that yipped late in the night and the next morning. The staff that checked us in and out were friendly though.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Kevin
Good
Self
10/10
Exceptional
04 Oct 2025
Linda
The staff was very accommodating, nice and professional. The hotel was CLEAN. The breakfast was fresh, hot and plentiful along with the area being very clean!! This is my second time to stay there and I would do it again!
Leisure Family_with_children
8/10
Excellent
04 Oct 2025
David

Satisfactory, nothing great

Good breakfast, nothing special but fine. No coffee pot in room and lobby coffee was empty in the afternoon. Perfectly fine for one night stay.
Partner
8/10
Excellent
28 Sep 2025
Lynn
Two complaints- bathroom lighting was awful and the bed was noisy and uncomfortable.
Partner
4/10
Poor
27 Sep 2025
Chandra
The room smells like smoke, one of the pillow have like blood stains. The garbage I the breakfast area was overflowing
Leisure Partner
10/10
Exceptional
26 Sep 2025
Delroy

Great staff

The staff was very helpful.
Business

Location & surroundings

Surestay Plus By Bw Highland Poughkeepsie
3423 Route 9 W, Highland, United States

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Surestay Plus By Bw Highland Poughkeepsie

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