Name: Red Roof PLUS+ Poughkeepsie
Address: 2349 South Rd, Poughkeepsie, 12601, US

8/10

Excellent

07 Jul 2026

David

Perfectly adequate accommodations and good value for the price. Appreciated the pet-friendly policy.

8/10

Excellent

06 Jul 2026

David

Property was in good condition. Had a bad smell of marijuna in the lobby.

Family_with_children

2/10

Poor

18 Jun 2026

MELISSA

Upon check-in at 12:30am, the clerk informed me it was no longer 6/13 and I was now checking in on 6/14. I explained that check-in was allowed til 5:30am per their check-in policy and i could show him my receipt, he ignored what I said. He proceeded to cancel my reservation and rebook a room then told me to speak to the person at the desk in the morning. At 8am there was a knock at my door which was the front desk telling me my res was cancelled and I needed to pay again. He told me to speak to Expedia. I spoke w Expedia who contacted hotel. I was told the res was cancelled and I was ok to pay before leaving. When I went down to desk to pay, the person said I had to pay cash and did not fully explain why. I had to walk to an ATM to get cash. In parking lot was several people with dogs clearly living in this hotel, I also saw 2 cats in the windows of 2 diff rooms upstairs. This hotel was trash and the staff was rude to me but explained the situation in full to my boyfriend, I assume since he was male. DO NOT STAY HERE!!

Partner

8/10

Excellent

30 May 2026

Vicki

The maids on check out day stayed in the hall talk starting like 8:00am waiting for people to leave so I didn’t get to sleep in.

Family_with_children

6/10

Pleasant

23 May 2026

Thomas

Telephone, desk lamp and chair were filthy; items were cleaned the next day. Also, stuffed chair and ottoman were stained. Only one was cloth and hand towel in the bathroom; this was also corrected the next day. I was disappointed by the room but was very satisfied by the response to my complaints by the staff.

Friends

2/10

Poor

19 Apr 2026

Corryn

First of all I paid extra for the “Premium” room experience which was supposed to include snacks and egyptian sheets and luxurious towels….I get in the room (which wasn’t hard because the door frame was busted) and there are no snacks, stains all over the furniture and a HUGE cigarette burn in the comforter. I went down to the lobby and spoke to manager on duty and told him and he told me that the “Premium experience” just guarantees me a room with two bed…no upgraded towels and sheets, no snacks. I told him that’s not what the sign that is literally right next to the counter said and he just shrugged. He gave me a different room and this one was worse than the last one. Sticky stuff on the floor and what looked like spots of blood on the bedding. I told him that I absolutely would not be staying there and that it was ridiculous to advertise an enhanced service but not deliver on what is promised. I will never stay at another RRI+ again.

Family_with_children

4/10

Poor

14 Apr 2026

Yiwen

The room ventilation is terrible; you can smell the weed from next door. The bed sheet looks dirty.

2/10

Poor

12 Apr 2026

Nikolas

There has never been a more smoking non smoking hotel in history. I swear the worst odor was from the office. Parlking is sus. Interior is wrecked. Clientele is seedy. Avoid.

4/10

Poor

30 Mar 2026

Matthew

Room was clean,

8/10

Excellent

23 Jan 2026

Giovanni

L

2/10

Poor

22 Oct 2025

RAE

No place to stay!!

Our reservation was cancelled less than 24 hours before our stay. Had to sleep in our car. Red roof inn had overbooked so they cancelled all 3rd party reservations.
We'll never book a stay there again. Not a smart business move.

2/10

Poor

19 Oct 2025

Allyssa

There was a cigarette burn on the bedding and it was just overall dirty! $250 for 1 night is absolutely ridiculous!

2/10

Poor

18 Oct 2025

Gayathri

It smelled like smoke even though it was supposed to be a non-smoking facility. On a 3 day stay, the keys stopped working twice. The TV didn’t work. There was no one at the desk when I needed to check out.

2/10

Poor

13 Oct 2025

Clay

Cancelled my room two days before trip.

Friends_and_family Family

2/10

Poor

08 Oct 2025

JEFFREY

Hotels.com screwed up my booking

The hotel was not at fault. You overbooked by four rooms, and I got a call from the hotel the day before stating I did NOT have a reservation due to that.

Partner

6/10

Pleasant

07 Oct 2025

Lizabeth

My room was not clean (except fresh linens) when I checked in but was thoroughly cleaned the next day after I called it to the front desk’s attention. Low $ hotel was as expected other than that. There seemed to be long term tenants 🤔

Leisure Self

2/10

Poor

02 Sep 2025

Ana

Awful experience- this might be a hotel where they do human trafficking, the mirror might have been a two way mirror that faced the bathroom, the bathroom door was broken and they had to get tools to get my sister out of the bathroom, there were bed bugs, blood stained sheets, dirty floors and furniture. People were doing drugs in the parking lot. And I haven’t received my refund they promised me.

Business_and_leisure Pet

6/10

Pleasant

24 Aug 2025

Darwin

N

10/10

Exceptional

22 Aug 2025

Tony

Do the basics well….clean!

Leisure Family

6/10

Pleasant

15 Jul 2025

David

Place to sleep.

Business

6/10

Pleasant

02 Jul 2025

Peggy

king bed had bad mattress , sagged in the middle very uncomfortable

Partner

10/10

Exceptional

28 May 2025

Jamonte

Very friendly and welcoming

Self

10/10

Exceptional

02 May 2025

michael a

Clean room

Business Self

10/10

Exceptional

31 Mar 2025

Ellen

Very good

10/10

Exceptional

18 Feb 2025

Gundeep

NA

4/10

Poor

01 Feb 2025

LaTrese

Upon arrival, the staff was very polite. When going into the room, bathroom toilet was clogged and backed up. The hotel is supposed to be nonsmoking facility with nonsmoking rooms. All throughout the hallways you smell smoke. Couldn't really get any sleep due to music blasting right next to me. Hesitant about coming back but this hotel is affordable

Leisure Partner

8/10

Excellent

15 Jan 2025

Salena

Room could use a little work, toilet paper holder was falling off the wall, night stand outlet and light didn’t work/wasnt plugged in and was no outlet close to plug it in.

Partner

10/10

Exceptional

14 Jan 2025

Rosa

Very clean, quiet and nice staff at reception and cleaning service

Leisure Partner

10/10

Exceptional

02 Jan 2025

Christopher

It was clean and neat

Leisure Self

2/10

Poor

30 Dec 2024

Amanda

One of the worst places I’ve ever been.

Leisure Self

8/10

Excellent

16 Dec 2024

Lacey

overall my stay pleasant.

2/10

Poor

13 Dec 2024

Lacey

No working TV no WiFi no ice pitcher no working coffee maker no working microwave

Business Family

4/10

Poor

20 Nov 2024

Tara

A third party vender in the lobby. Atmosphere was a little nervous

10/10

Exceptional

17 Nov 2024

Theresa

Great

Business

10/10

Exceptional

15 Nov 2024

Brandon

Always good and great greetings

10/10

Exceptional

13 Nov 2024

Brandon

Always a pleasant stay thank you

2/10

Poor

20 Oct 2024

Jeffrey

This property is absolutely filthy and in horrible disrepair. The fact that we prepaid almost 1000.00 for 3 nights in an absolute dump is despicable. Shame on Expedia for even listing this property. We walked in and the room smelled disgusting. The floor had not been cleaned, the accent chair was filthy and had sticks and leaves on it. The furniture is falling apart and the desk chair had holes in it. There were no other rooms available for us to even move to. We had to go to the store to buy cleaning supplies to. Lean the counters , bedside table, bathroom and anything else touchable. Do yourself a favor and scroll right past this listing. I’m reporting this hotel to the health department and I’ll never use Expedia again.

Leisure Family

2/10

Poor

14 Oct 2024

Dustin

Not sure what is going on at this property. There was a a room that a case worker is set up full time. I asked the person at the desk and he mentioned they are running a shelter out of the first floor. Would not recommend. Paid a premium price and never really felt comfortable at this hotel.

Business_and_leisure Self

4/10

Poor

13 Oct 2024

Andrea

I didn’t like anything. It was a sanctuary hotel

Leisure Family

10/10

Exceptional

10 Oct 2024

Victor

Great

10/10

Exceptional

10 Oct 2024

Victor

Great

Business Self

4/10

Poor

07 Oct 2024

David

It was parents' weekend and the property was charging near nearly 4x the nightly price. In the room, there was basic cleanliness -- sheets, surfaces, etc. But there was wear on walls and toilet, and the floors felt grimy and the smell of disinfectant was strong. There was a social worker who had a permanent office on our floor (weird), and the parking lot seemed unsafe for our car. Overall, a cheap place, which would have been ok for $70/night but not $266. Price gouging, not quite safe feeling -- overall \"yechh.\" Made me want to avoid the chain entirely.

Business Family

2/10

Poor

06 Oct 2024

Benjamin

My girlfriend and I booked a room just for a place to sleep at 7 PM. We went to bed at 11 and from 11 PM to 5 AM. The people above us bang and stomped their feet all night. I don’t know if they’re having a party or what was going on I called the front desk four times and on the fourth time at 3:30 in the morning The night manager had the nerve to tell me first that they were sleeping secondly, that there was nobody in that room at all the place was disgusting and filthy. I had security guards all over the place. I wonder why there was a stab hole in the ceiling. It was absolutely the worst day at any hotel I’ve ever been to in my entire life and I’ve traveled the world they really need help. I would never recommend this place to anybody. I’m hoping after they see this I get a refund because I spent like $300 for not even a night of sleep. Expedia should no longer put this hotel on their website.

2/10

Poor

03 Oct 2024

Bradley

It was a migrant shelter

Friends_and_family Family

6/10

Pleasant

01 Oct 2024

Peter

The TV had sound but no picture, and the floor was filthy..when i took my shower my feet looked like I was walking on dirt.

Leisure Self

6/10

Pleasant

30 Sep 2024

Beth Ann

When arriving at property there were a number of people hanging around outside with a strong smell of weed. Gentleman behind counter was very nice, but I believe they assist relocating homeless. They had case workers on site and a number of people they were relocating. Walls are very thin. We had to have sheets and towels replaced before use due to stains. We had spider webs and a couple live bugs in room. Towels, tissues, and toilet paper supply VERY limited.
Pile of garbage and debris outside our window. Cleaning practices are questionable.

Leisure Family

2/10

Poor

25 Sep 2024

Michael

Infested with cockroaches. Checked rooms on both sides of the hotel one room was hot and one cold. Cockroaches out and about in each room. Floor. Walls. Some housing program there also

Business_and_leisure Family_with_children

2/10

Poor

23 Sep 2024

marianne kim

When we arrived the outside and parking lot had old, broken outdoor furniture and trash in parking lot. There were many people standing around and hanging out in cars. It appeared very unkempt and unsafe.
When we went into lobby there were 2 to 3 people who were administering a migrant program. The man who was to check us in was behind a glass partition area in the corner. It appeared that having guests at the hotel was a secondary business in the building. My husband and I felt the situation looked too unsafe to stay the night and left. I have used Hotels.com and have stayed at Red Roof Inn, multiple times. It is clear after this experience that the quality controls for selecting hotels is not in place. I will not use your services again

Partner

10/10

Exceptional

15 Sep 2024

Laura

Super clean, comfortable. Staff accommodated our unavoidable late check-in.
Excellent customer care

Business_and_leisure

2/10

Poor

14 Sep 2024

Kiara

Roaches were in my room

2/10

Poor

31 Aug 2024

Robert

Never stayed, walked in so called lobby was a lady checking in migrants and I don’t have a problem with housing the migrants.How ever the security guard sitting in his chair falling a sleep was not comforting and it was filthy. Don’t know why but but checked in to see room. Opened door to 102 to see cockroaches scattering everywhere. The floors are all buckled. Closed the door and never went in. This hotel is horrible.

Partner

10/10

Exceptional

16 Aug 2024

Eric

Always my go to

Leisure Self

8/10

Excellent

12 Aug 2024

Wendy

Cold drinks go fast, bring something to drink with you

Leisure Pet

4/10

Poor

11 Aug 2024

Jay

The Red Roof Plus Inn is either homeless or DSS housing split with some Motel rooms. Guards at the front door with, what I would guess is, a DSS social worker. Other guards in the hallways. This is not a motel anymore

Leisure Friends

6/10

Pleasant

04 Aug 2024

Frances Orlando-Neumeiste

One night

I needed a place to get some much needed rest and a hot shower. I was thankful that they allowed me to bring my dog in this emergency situation. I was without air electricity in my new apartment and it wouldn't be turned on 'till the following day. However, I was a little uncomfortable with the young people loidering in the parking lot smoking something. Also there was trash bins overflowing on the side of the building and trash thrown all over the parking area.

Self

4/10

Poor

04 Aug 2024

Ann Marie

The smells were Horrible

The hallways smelled soo bad made me nauseous. Had to get a new key was locked out on second night. Also the door did not full close on its own had to pull close. Saw a huge roach like bug crawling behind tv stand. Very out dated for a PLUS+. Outside the hotel the smell of garbage was also so bad, probably cause there dumper area looked like it was right by the main entrance, talk about bad location. WAY too expensive for the quality of stay was not worth it, ive stayed and cheaper ones before and they were updated. But the smells were just unbareable.

Business

2/10

Poor

01 Aug 2024

Ryan

Nothing was clean bed had random hairs in my bed had roaches and insects inside glad it was only 2 nights.

Leisure Self

2/10

Poor

26 Jul 2024

Jessica

I don’t like to complain. But, this was so bad, my son and I contemplated sleeping in the car or just driving the 3 hours home. It was just supposed to be a place to crash, but next time I’ll spend the extra $$ on a better place. There were random people lingering around the property. The front desk kept telling me NOT TO SMOKE. As soon as I got to the room, it reeked of smoke. Everything was sketchy, we didn’t want to touch anything. Never again. Spend the extra $$ to feel safe and have a clean room.

4/10

Poor

22 Jul 2024

Yuliya

The place was very dirty from the inside and outside. It was one of the worst hotel stays i have ever had. The ceiling was dirty and looked like it needed repairs from previous leaks, the bathroom had dirty walls, everything felt so dirty. There was also a roach in our room. I am not usually the type to complain or leave bad reviews but this was just so awful and i wouldnt recommend it to anyone. The staff was great enough to change our room but the conditions werent any better.

Leisure Partner

2/10

Poor

11 Jul 2024

Leticia

It was the worst experience ever!!! 😭 it was infested with cockroaches!!! They were everywhere in the room!!

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

FRITZ

Nice rooms and cozy beds

Leisure Self

8/10

Excellent

01 Jul 2024

Carolina

Hard to sleep.

It was easy to check in. The room was spacious and clean.
The bed was not good. The mattress was old and felt like we were sinking in the middle.
We could hear guests in the other room taking a shower, the vent in the bathroom was really loud.

Partner

2/10

Poor

22 Jun 2024

Kelsea

This place was absolutely disgusting. The beds, floors, snd bed skirts are clearly never cleaned. Even the light switches and walls were disgusting. The ceilings were falling in and nasty. Spend $50 and get a nicer room: highly do not recommend!

Leisure

6/10

Pleasant

20 Jun 2024

John

OK

The room was very loud, with thin floor above us. The people upstairs as well as in the hall stayed loud until very late, the hotel did nothing about this.

Partner

8/10

Excellent

16 Jun 2024

john

Cheap but clean

Its sort of a low end accomodation but yes clean microware wifi refridgerator. The high end hampton inn shares the same parking lot but Its worth the 40 dollar/night savings (possibly more)

Self

8/10

Excellent

07 Jun 2024

KWANE

Not bad at all

8/10

Excellent

02 Jun 2024

Forrest

There was a dirty wash cloth in the bathroom and and dirty hand towel but the front desk attendant came through and gave me clean towel and wash cloth

Partner

6/10

Pleasant

28 May 2024

Desiree

Let's just say, I would not be going back to this Inn. The is certainly not a Plus Inn, however, the room was clean and spacious. Cleaning lady barely spoke English, but she tried and was helpful. I truly expected better accommodation for the money I paid.

Leisure Family_with_children

8/10

Excellent

23 May 2024

Sharon

The door jam to m room had been broken and poorly repaired

Leisure Pet

4/10

Poor

23 May 2024

Mark

Poorly kept hotel. Run down on the outside with weeds everywhere. Interior of room was ok but amenities lacking. Missing light bulbs, wall shampoo dispensers empty, security guards at each door felt like we were in a dangerous are, price was ridiculous on the weekend for the quality of the hotel, parking was bad, do not stay tgere

Partner

4/10

Poor

20 May 2024

Lisa

Redroof plus plus what

This is nit someplace i would ever stay again the place was nit clean had to change room when we found a persons undergarments under a chair. Next room had no towels or soap. When you first ealk in looks like aecurity giards the one had caseworker on chest. It seemed like this was not a regulatr hotel. Please do mot stay here.

Friends_and_family Family

2/10

Poor

19 May 2024

Verified traveler

Do Not Stay Here

The rooms were filthy and you could see back mold in the bathroom. The bathroom door lock had obviously been broken at some point and badly repaired. It was extremely difficult to open the bathroom door. Besides being annoying, this is a fire hazard. Everyday our keys were somehow reset and we needed to get them reprogrammed. The bed covers and carpet were stained. I rented several rooms for my family and my brother and his wife checked out after one night. Their front door had obviously been kicked in at some point and badly repaired. The headboard in the room next door kept hitting their one wall all night from what sounded like a group of people having sex. There is no elevator so you must drag your luggage upstairs with no help from the staff. Most of the front desk staff were rude and unhelpful. This hotel is used by NYC to house immigrants there is a security guard sitting at every door. You can only enter through the front door. If you attempted to walk in the door from the parking lot, security would not let you in and ignored you. I cannot in good conscience recommend this hotel because of its poor condition and very real security issues. My family will not stay there again.

Friends_and_family Family

2/10

Poor

19 May 2024

julie

stole my money. cancelled my reservation after i prepaid. did not issue refund. refusese
to answer phone.

6/10

Pleasant

17 May 2024

Joe

No parking with signs to be towed away not 20 feet from front door. A man seated at front desk area did not help but sat at a desk facing the entrance and said i don’t know when i asked him where the desk staff was

Signs everywhere for non smoking but it is clear it was once full smoking and the rugs and hallways still smell of smoke

Stay away

Leisure Self

6/10

Pleasant

17 May 2024

Christine

(1) The desk attendant was fine.
(2) The maid service was annoying. I never had previously experienced a maid service banging on my door exactly at check out time -- and then after my saying I was on my way out in a few minutes -- another coming by and doing exactly the same thing. It seemed unsettling and disturbing. I would anticipate there being at least a 15 minute grace period for guest check-out built in by the hotel management.
(3) There was not an elevator. This really was a surprise. It may have been an issue if my bags had been heavier (or I did not have good strength), as well as my having a recent leg problem that -- thankfully -- was nearly resolved. I am uncertain if the info about stairway access only to guestrooms was noted on the website anywhere -- but upon my booking the room there was nothing obvious.
(4) I appreciated that there was decent coffee available to make in the room; tho' it would have been an improvement if there had been a small personal pack of biscuit cookies or something as well, particularly given there was no breakfast available on-site.

Leisure Self

6/10

Pleasant

24 Apr 2024

Stephen

The staff was real nice. The room was dirty and in poor condition. It really needed a renovation. There was a lot of security around which was nice. Housekeeping was by request and a guess as to what type of towels you would receive. Overall a disappointing room.

Leisure Family

2/10

Poor

26 Mar 2024

Kimberly

Comforters, and Sheets had burn hole in them, sheets had blood in them.

Leisure Family

4/10

Poor

24 Mar 2024

Robert

Second time is the last time.

This was my second time at this hotel, and I can honestly say it shall be my last time at this hotel. This time around, the second time had more cons than pros.

Business Self

6/10

Pleasant

08 Mar 2024

Gregory

Bug in the mini fridge.
Shower was dirty

Business Self

2/10

Poor

07 Mar 2024

Julianne

Beds were dirty and all you felt was springs actually left to go to a different hotel. There were people all over outside that looked like they were up to no good felt very unsafe

2/10

Poor

24 Feb 2024

Brian E.

While taking shower, hot water went away and only cold water. Called Front Desk, no answer. Had to go to desk and informed desk of no Hot Water. Front Desk called after 30 minutes and said Maintenance Man was usable to come back to Hotel. Was offered another room but declined it. I want full refund for tonight's stay.

Business

4/10

Poor

18 Feb 2024

Dennis

Walls/ ceiling were paper thin… could hear everything. Didn’t make for a good sleep.

6/10

Pleasant

05 Jan 2024

Chantel

Clean and quiet good for a quick night of rest.

Business

2/10

Poor

23 Nov 2023

Xavier

Security personnel stationed at every hotel exit - because the doors apparently did not lock when closed. Very sketchy people hanging around in the parking lot and lots of strange things going on in open hotel rooms near the office. I stay in a lot of hotels - this one was very sketchy and I felt very odd being there. I grabbed a few hours of much needed sleep and then left. I will not return to that hotel

Leisure Pet

2/10

Poor

09 Oct 2023

Joann

Rooms smelled bad.
Police were called to the location multiple times

Business Friends

10/10

Exceptional

17 Sep 2023

Eric

Always the greatest last resort to a trip to see baseball

Friends_and_family Friends

8/10

Excellent

08 Sep 2023

Priya

Everything was great except no breakfast unlike other red roof inns.

Family_with_children

6/10

Pleasant

15 Aug 2023

David

Overall the property was fine. However the fridge didn’t work, no extra toilet paper, toilet didn’t flush properly, had to put down a $50 deposit which was disclosed before hand.

Leisure Friends

2/10

Poor

06 May 2023

Michael

Filthy rooms, burn holes in bed, broken ice machine, no gym as listed, door handles missing, 2 towels in the room for 4 guests, dust on everything, food and garbage under around the bed, stained chairs. Mattress was comfortable though.

Leisure Friends

4/10

Poor

23 Apr 2023

Barbara

I liked the price
I didn't like finding crumbs on the bedspread, a burn hole in the blanket, filth on the wall in the bathroom by the switch plate and light switch.

Leisure Friends

4/10

Poor

14 Apr 2023

Luis

Doesn’t look safe and it’s a place where displaced people are if you know what I mean!

Business Self

2/10

Poor

03 Apr 2023

Michael

Filthy beds, smelled like urine, one bed actually had urine in it, whole bed stained. Broker chairs in the room, shower chair broken and unsafe, handles in shower all loose and broken. Drains all clogged, floor sticky, counters dirty, furniture in bad shape. At least the tiles in the shower looked good.

Business Friends

2/10

Poor

13 Feb 2023

Karen

TRASH ASS TRAP HOTEL

The hotel was dirty as hell

Business

10/10

Exceptional

25 Dec 2022

Ernest

The room was very clean, but the environment outside around the building looks a little run down

Leisure Family_with_children

2/10

Poor

07 Nov 2022

Newton

If you ever want to know what it is like to stay in a motel in skid row, then come here for the experience. Sticky floors, stinky rooms which have lingering smells on your clothes after you leave, people smoking outside at all entrances, people randomly knocking on your door at all hours, empty shopping carts outside, and shifty people who are high as a kite, and all for the lovely high price of US$150.

Leisure Partner

8/10

Excellent

19 Oct 2022

Daniel

Didn’t care for the thin ceiling, need insulation between the floors,

Leisure Pet

8/10

Excellent

03 Oct 2022

Robin

decent with caveats

When we first walked in, the hotel looked like a dive. The carpets were well-worn and dirty looking and there was that distinctive smell of 1970s-hotel room spray that never could cover up the smell of cigarette smoke. Our room was smoke-free, mostly updated, had a functional desk setup, good-sized mini fridge, and seemed clean. We had to return to the front desk twice to get the magnetic strip on the room keys to work. The fan couldn't drive out the sound of the people next door. It seemed like people were living there long-term. Front parking lot had dangerous hole only partly covered by plywood.

Partner

10/10

Exceptional

17 Sep 2022

Charles

Awesome as always!

Partner

8/10

Excellent

07 Jul 2022

Shivani

NO DINING and SMELL OF THC IN THE HALL WAY.

Business Self

8/10

Excellent

18 Jun 2022

Kimberly

Stay was fine. Bathtub was slow to empty so water accumulated during the shower. Sheets had some stains on them and a cigarette burn was on the comforter. Kind of surprised as this was a non smoking room.

Business Partner