Name: Quality Inn Poughkeepsie
Address: 536 Haight Ave, Poughkeepsie, 12603, US

2/10

Poor

31 Jul 2026

EMILY

Worst hotel experience I’ve ever had.

I’m not a picky traveler, but this hotel was extremely disappointing. From the moment we entered, the room had a strong, unbearable odor and clearly had not been properly cleaned. The bathroom had visible dirt and hair, the floors were filthy, and even my child’s feet turned black after walking on them.

The toilet barely worked, the sheets and pillows smelled bad, and the room felt damp and unclean. We were also offered another room, but it was in similar condition.

Considering we paid $210 plus a $100 deposit, the condition of the hotel was unacceptable. I rarely leave negative reviews, but I would not recommend this place to anyone. It was by far the worst hotel stay I have ever had.

8/10

Excellent

27 Jul 2026

TRACEY

Staff, room and parking were great. Breakfast was very disappointing. Space is part of the problem and the coffee maker wasn't working, so staff was having to refill a thermo container. Food choices were very limited mainly due to the space.
Its also not practical to have the single desk staff also dealing with the breakfast.

Again,room and staff were great. I didn't use the pool or other amenities

10/10

Exceptional

26 Jul 2026

Juan Carlos

I like the most, friendly staff, well clean. Good job.

10/10

Exceptional

26 Jul 2026

gavin

Stay was great. Thanks.

4/10

Poor

22 Jul 2026

Porsha

Well Karen at the front desk was very rude and nosey. The place smelled like a nursing home. The room had used toilet paper left in it. I did not see the 100.00 hold returned to my card yet.

6/10

Pleasant

16 Jul 2026

John P

X

Self

2/10

Poor

10 Jul 2026

David

Worst hotel experience ever. All the AC's were shut down due to a storm. Nightmare of a night. No air because the windows were locked (with nails), would've been too hot anyways. No fans, no help, and no clue if anyone's doing anything. Probably 90 degrees in the room all night, just ridiculous. When I left at 11am nothing was done still and front desk didn't know anything. Worst night I couldn't sleep at all. I travel a lot, that was the worst breakfast I ever had (talking about the 1st morning, i slept there 2 nights). I'm just glad my girlfriend didn't go through that with me, 258cad/night was extraordinary too much of a cost. The lady took my name but I know i won't get anything, she wasn't there to help, she had no clue about what to do. Worst hotel experience ever. 9 hours drive back to canada today so at 7 that morning I very politely asked if I could get a free night so I could relax, it was denied, and i'm glad it was, i will never stay in a quality inn ever again.

Self

2/10

Poor

08 Jul 2026

David

There was a power outage at the hotel during the storm during the evening of July 4. There was then no hot water, no electricity, no lights wifi no TC and no air conditioning. The staff person didn’t speak English and we had no idea when things would be fixed. We had to go up the stairs in pitch black as while there was emergency lighting in the hallways there was nothing in the staircase. In the morning the same staff person who didn’t speak English was still there and had no information. Some of the other guests slept in their cars during the night to have the car air conditioning.

When I came back later that morning another staff member said they wouldn’t process any refunds as the systems were still down and in any case they didn’t know if they were giving refunds at all. I took a cold shower and packed up and left. No one was at the reception desk to check me out so after ten minutes I just left. Appalling way to treat customers.

Self

6/10

Pleasant

08 Jul 2026

Charles

We had a big storm that caused major power outages for several days in our area. So, we decided to stay there for a couple of days. The place is incredibly dated and the included breakfast shouldn't be considered a breakfast. The gym wasn't a gym. Two treadmills and an elliptical machine. Nothing else! It was close to home and ok for our purpose.

Partner

2/10

Poor

06 Jul 2026

Ruanlisa

The storm messed everything up. I booked 5 rooms and the storm knocked the electrical system out my 86 year old mother and the rest of my family had to sleep in rooms with no air conditioners

Friends_and_family Family

2/10

Poor

05 Jul 2026

Emmanuel

Start off, there are roaches. Secondly, the pool was very cold and the complementary breakfast was very limited. When you complain to the staff, they say they can't do anything and would have to talk to the manager. I will give this less stars than one If I could. I will not be staying at this hotel ever again.

Family_with_children

2/10

Poor

05 Jul 2026

Angelic

People fighting in the parking lot at 1:00am police was called...

Partner

2/10

Poor

29 Jun 2026

ornaldy

La verdad mal servicio tiene k ser más empatado y tener limpios k las alfombras no huelan mal

Family_with_children

6/10

Pleasant

20 Jun 2026

James

The rooms seemed clean enough but there we stains on the bedspread and on the curtains. The breakfast only had a few items, though the coffee was fresh brewed.

Friends

6/10

Pleasant

16 Jun 2026

James

2/5 stay

Partner

8/10

Excellent

09 Jun 2026

Elizabeth

My first non-smoking room smelled very strongly of smoke. (Why do people smoke in non-smoking rooms??) The woman at the front desk was so kind and helpful throughout my stay and moved me to a different room. Second room was okay, a little run down but it was clean enough and the AC worked.

There is a waffle maker at breakfast, which is fun, but the rest of the spread is very basic--however, free coffee, so I won't complain!

The pool looked nice. The fitness room had a recumbent bike, a treadmill, and an elliptical. The AC was unfortunately broken so the room was HOT but they did set up a fan for me.

Friends

2/10

Poor

08 Jun 2026

Barbara

Nothing in my room worked: the air conditioner, the safe, the house phone.
I have rarely seen a smaller bathroom.

2/10

Poor

04 Jun 2026

Meryknoll

Room has blood stained in the ceiling and by the lamp shade very fresh. Smell cigar. Asked for another room said nothing is available

Family_with_children

6/10

Pleasant

31 May 2026

Carol

The breakfast was awful. There were only waffles and only apple juice no other choice . The only fruit was apples.

Partner

6/10

Pleasant

04 May 2026

Keenon

Not a bad motel if you can get a room at a decent price. Room was fairly spacious and clean. Bathroom is a bit small but the room makes up for it. I particularly liked that housekeeping respected your privacy sign if you didn't want or need them for anything. Front desk was very friendly and easy to check in/out. They serve breakfast each morning. On the downside, the noise level echoes tremendously whether it's doors closing, people walking, or people playing loud music. Reminder, this is located on a highway, so construction on the road near the hotel was loud and was a distruption.*(This of course cannot be helped and not the fault of the hotel itself). However, if you are simply looking for a motel to just lay your head down, not expecting a glamorous room or service, and find a decent price per night, this is a start. If you want more peace and quiet after a long days travel, I'm not sure if this would satisfy your needs. Nonetheless, It's a solid 3 1/2 ⭐⭐⭐ stars!

Partner

8/10

Excellent

01 May 2026

Gregory

The TV in my room did not have a connection to any entertainment. Was too tired and it was too late to trouble with it.

Self

4/10

Poor

22 Apr 2026

Svetlana

The pool was freezing cold with no pool towels provided.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

LYNN

Love the waffles.

Self

6/10

Pleasant

31 Mar 2026

Michael

Breakfast is terrible, really nothing to choose from, not fresh, poor selection

Partner

10/10

Exceptional

26 Mar 2026

Yanela

Good

Partner

2/10

Poor

08 Mar 2026

Frank

The hotel was sparsely occupied and we arrived a little early. Hoping to check in and get settled. We were told we would be charged $75 if we wanted to get into our room early. Even though The majority of rooms were vacant. In addition, they advertised an indoor pool but we were advised that the pool was likely too to cold use because it was not heated. The website highlighted and indoor pool for use. Lastly, the other buildings at the hotel appear to house weekly or monthly rentals and noise in the middle of the night was a problem.

Partner

6/10

Pleasant

20 Feb 2026

Richard

The smoke detector in my room had a green LED that blinked every 20 seconds. It was barely noticeable during the day but at night time when it's dark it was exceedingly bright and very annoying to try to sleep through. The staff was courteous. The free included breakfast was sparse. No peanut butter. No plant-based milk option which I realize is a minor and common issue. The room was quiet. The lighting was dim and the plug location for charging your phone was awkward. The bathroom was tiny and the toilet quite small as well. Everything worked fine. I appreciate it having a refrigerator and the microwave.

Self

2/10

Poor

13 Feb 2026

Carol

The motel was disgusting. Dirty. The breakfast bar consisted of weak coffee and waffles. There were homeless people eating in the breakfast area which we thought was kind of the motel since it was -20 outside. There was n actually a mouser trap under the breakfast areal. But didnt do much to enhance our stay. I picked this motel because it was close to Vassa college which it was. I would expect that Expedia would do some research on the motels that they recommended.

Leisure Family

2/10

Poor

27 Jan 2026

Rova

Bed had visible stains and property brushed off any issues I had. Will not return

Business_and_leisure Self

8/10

Excellent

11 Jan 2026

jamie

Clean simple room for one or two nights

Business_and_leisure Self

2/10

Poor

09 Jan 2026

Shamona

I don’t know what they considered breakfast but boiled eggs, waffles, and juice and bagel is not it. There was no variety. There was no meat and the towel in my room was covered in hair I picked it up. I opened it to use after I got out of the shower and it was covered in hair. Absolutely disgusting I would not go back there.

Leisure Self

2/10

Poor

03 Jan 2026

Michael

it smell like smoke and the guy was mean in the front desk

Leisure Friends

4/10

Poor

28 Nov 2025

Joseph

The weather was cold enough to want heat in the room, but the heater fan was so loud it prevented sleep. Front desk unable to provide additional blankets. Result, very poor sleep.

Also, mattress too soft for my taste.

8/10

Excellent

23 Nov 2025

Amanda

Room was clean. Staff was kind. Good complimentary breakfast

Leisure Friends

2/10

Poor

21 Nov 2025

Jennifer

Excellent customer service and a great day. Price point is perfect

Business_and_leisure Family

10/10

Exceptional

19 Nov 2025

Kamina

Best stay!

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Would stay again!!

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Love the staff so helpful

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Can’t believe the price for what you get! Would stay again

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Great price!!!

10/10

Exceptional

19 Nov 2025

Kamina

Lovely staff

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Room was spotless

Business Family

10/10

Exceptional

19 Nov 2025

Kamina

Beautiful rooms! Very spacious

Business

10/10

Exceptional

19 Nov 2025

Kamina

Very helpful staff

Business Family

10/10

Exceptional

10 Nov 2025

Anthony

staff was very nice and everything was quiet and very clean. a quiet chilling vibe

6/10

Pleasant

28 Oct 2025

Keith

There was stains on the sheets and the breakfast was very limited. No orange juice or scrambled eggs. And the apple juice wasnt even cold

Leisure Partner

2/10

Poor

26 Oct 2025

Danielle

Room was horribly dirty. My child had black feet just from walking on the room floor. Staff was rude. Asked for towels and blankets that we did not receive. Ended up leaving early because it was horrible.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Anne

x

Leisure Friends

8/10

Excellent

22 Oct 2025

Jane

Quiet and efficient heater. Clean and comfortable. Our 2nd visit here and will definitely stay again

Friends_and_family Friends

2/10

Poor

20 Oct 2025

Agnes

I woke at 4AM to the sound of the toilet overflowing. I called the front desk told the worker what was happening he deplied with, \"no,\" and hung up the phone . I called 20 minutes later a d was told nothing could be done until 9AM. I explained why this was not acceptable and he reported that he would bring me a plunger that I would have to you myself. I called afew mkde times and at 6AM he came to our room with a key for another one demanding the key to the one we were in. We were in our beds whe he came banging on the door a d he was not happy about having to wait for the door to be opened. When he entered
the room he looked in the bathroom and demanded to know what we did. We reported this to another desk clerk and have yet to hear from management

Leisure Friends

4/10

Poor

20 Oct 2025

Lashawna

It felt like something was crawling on me when I laid down and hair in bed

Business Self

6/10

Pleasant

17 Oct 2025

Patricia

Not a bad location- just average. Staff was nice, rooms were ok but the floors were disgusting. Our socks were black from walking around. Area is very noisy at night. Next time we'll try the one on Rt. 9 which seems its in a much better area as well.

Leisure Family

8/10

Excellent

12 Oct 2025

Dolcina

Good place to stay for the price point.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Jeannine

We were in the inside upstairs and tbe rooms are great!! Staff was amazing. They were redoing the parking lot so parking was limited but that wouldn't be a issue on going.

2/10

Poor

11 Oct 2025

Jennifer

Receptionist discriminated against my service dog. She asked for her ID when by law you can only ask what task she performs. She tried to charge me for her as well. I have never paid a pet fee for a service dog. Would they charge me for a wheel chair? I gave the lady a card explaining the law and she admitted she did not know the law that governs service dogs. Our room smelled like smoke. The receptionist insisted it didn’t but there were ash marks on the bed. She gave us some Fabreeze. She was very rude all around. So disappointing. I tried to call Expedia to get a refund and was going to drive home but Expedia took me on a wild goose chase on the phone and then disconnected me. So frustrating. Had to put in my order number and a code and this and that and I only had my phone so I could not go back and fourth between screens and the AI hung up before I could enter everything.

Business_and_leisure Family

10/10

Exceptional

10 Oct 2025

A

Yes

6/10

Pleasant

09 Oct 2025

Denys Leo

Would not normally stay in a Rodeway Inn.
and nevr pay $260 a night, however due to MArist Unviversity parent week...room prices were off the chart .
For that weekend same room were going for $450 US. UNBELIEVALE.
In college town stay away on Parent week and big fottball match !
Notwithsatnding name on the sign. Room was fine very clean and so was the hotel. Neighbourhood seem a little rough, but no incidents.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Jennifer

Beautiful and affordable for everyone. Short walking distance into town. Indoor pool and fitness center extremely clean. Would recommend to others.

Business_and_leisure Partner

6/10

Pleasant

06 Oct 2025

Anita

Room was clean and of decent size. Staff wasn't the most attentive; we had a non-flushing toilet and told them of this in the a.m. Later that day it still hadn't been fixed so I called the front desk and they asked me to come get the plunger. Also, WIFI was very poor so don't plan on getting much work done if you are staying here.

Leisure Family

8/10

Excellent

05 Oct 2025

Kevin

The room was clean. The staff worked with us during our stay to help accommodate my son who was on crutches and were friendly.

2/10

Poor

04 Oct 2025

Zhanna

I do not often write low reviews, but this stay was beyond appalling: 3 out of 4 lights in the room were burned out. This is probably a bonus because it made it harder to see the dirt, scratches and scrapes all over the room. The toilet was downright filthy (I wish there was a way to attach a photo) and the smell ... I had to relay set all of my clothes because they smelled like the roo. Which was nearly unbearable. I only supposed to stay for one night and got up a 5 am to check out and leave because I could not stand being in that room any longer.

Leisure Self

6/10

Pleasant

04 Oct 2025

Mei Hong

Room aged, towels stained but good location

Leisure Friends

6/10

Pleasant

04 Oct 2025

Meenakshi

There was a very weird smell in the hallway and the bedroom. It felt very basic and I wasn't 100% sure how clean it was

Business

6/10

Pleasant

29 Sep 2025

Typh

The room smelled like cigarette smoke and was musty. The outside areas had trash on the ground. The service was nice and we enjoyed the free breakfast.

Leisure Family

10/10

Exceptional

28 Sep 2025

Elizabeth

Really wonderful staff.

Friends_and_family Family

6/10

Pleasant

27 Sep 2025

Cheryl

It was very noisy. People hanging out outside building

Leisure Self

10/10

Exceptional

21 Sep 2025

Charles

I would have given the property a five if the ac had been working properly.

Business_and_leisure Partner

10/10

Exceptional

14 Sep 2025

Laura

Clean, affordable and safe

Leisure Family

10/10

Exceptional

14 Sep 2025

Betty

Great stay for quick visit

Staff are welcoming and courteous, grounds are quiet and peaceful, room is clean and updated, bedding and pillows are extremely comfortable!

Friends_and_family Friends

8/10

Excellent

14 Sep 2025

Shirley

The air conditioning system was difficult to adjust just right.

Self

4/10

Poor

14 Sep 2025

Mark

How about some help, please?

The motel does not have a dolly to carry multiple bags and parcels into the room. This is difficult for a senior citizen to deal with.

Partner

6/10

Pleasant

08 Sep 2025

Dawn

It was sufficient, everything was average.

10/10

Exceptional

08 Sep 2025

Katie

This hotel was immaculate! Very clean and organized. Room was quiet.

Leisure Partner

10/10

Exceptional

08 Sep 2025

James

Clean, comfortable rooms in a nice building and area. The staff was great, and the price was very good. Everything comparable in the area was more expensive some, but quite a bit. Great place to stay.

Business Self

10/10

Exceptional

05 Sep 2025

Krista

Clean and bed was super big and comfortable we did not want to get up! Pool was awesome but should be heated for an inside pool!

Leisure Friends

10/10

Exceptional

02 Sep 2025

leila

Gym ,business and swimming pool friendly an dinner.

Business_and_leisure Family

8/10

Excellent

01 Sep 2025

Deirdre

Comfy, clean and close to campus

My family of six have stayed at this hotel multiple times over the last three years when dropping off and visiting our daughter at Vassar College. It works for us because we can walk to and from campus. The upgraded decor is nice, plumbing has issues though. The staff are nice. We don’t eat on site because there is a great diner around the corner. I will continue to stay here because it’s comfy, clean and close to campus. Please use some draino though.

8/10

Excellent

28 Aug 2025

Annette

do a bit better

good for the most part, no good selection at breakfast for a diabetic, ! bed slopped in the middle, rust areas in the shower stall, shower curtain did not protect the floor, it was bowed & short.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Floyd

good for the price

Leisure Partner

4/10

Poor

24 Aug 2025

Edward

Toilet in the room (323) did not work. Needed to open the tank and push the float down so the tank would fill. Coffeemaker did not work.

Leisure Partner

2/10

Poor

24 Aug 2025

Larnell

Dirty nasty very unprofessional...environment dont look safe and the rooms stink..

Leisure Partner

10/10

Exceptional

23 Aug 2025

Kaitlin

Overall good stay

Leisure Family

4/10

Poor

22 Aug 2025

LORI

Stolen property

Housekeeping came in and took my stuff. As soon as I returned for the day I let the guy at the front know, he said that he would make a note for the day shift to look for it. Kept asking for two days. Nothing. Then the last time I spoke with the guy he gaslit me and said oh that would never happen. So basically saying I was lying.
They have people living there full time. Not really a motel. Said the fitness center wasn't open till 9:00 a.m. even though the signs say 6:00 a.m.. they did let me in prior to 9:00 a.m. but they weren't real happy about it. Not much for breakfast ran out of coffee everyday.

6/10

Pleasant

22 Aug 2025

Steven

Definitely a bit rundown. Our bathroom door would close all the way. Towels were quite flimsy. No elevator on site for upper floor. However, the place was kept very clean and complementary breakfast was decent.

Leisure Family

2/10

Poor

19 Aug 2025

Kathleen

We pulled into the parking lot to see a man hunched over, talking to a driver in his car. He was passing over money, then slipped something in his pocket. We tried to cancel, but they put us as a no show and refused to give a refund

Leisure

10/10

Exceptional

18 Aug 2025

Emily

Great stay

Business_and_leisure Self

8/10

Excellent

17 Aug 2025

Jane

The outside building is terrible and in complete disrepair. The actual “inside” building is much better but at the moment it has a mouse problem.

Leisure Family

10/10

Exceptional

17 Aug 2025

Verified traveler

Nearly everything was great. Service was very helpful and friendly. The only thing a bit surprising was the breakfast options. They seem to be very limited.

Partner

8/10

Excellent

14 Aug 2025

Maria

Nice.

Business Partner

6/10

Pleasant

14 Aug 2025

Xavier

Mice live in main building

Leisure Self

6/10

Pleasant

14 Aug 2025

Charles San

Lot of people are partying in their hotels it seem like there was a party in every room

8/10

Excellent

11 Aug 2025

jannie

Room was clean and neat. Breakfast had limited options but was good enough. Staff was very friendly and professional. Will stay again should my business bring me back this way.

Business

2/10

Poor

01 Aug 2025

Kate

Disappointing

I slipped on water outside my motel room, fracturing my right ankle. Unfortunately, I had to have surgery and cannot walk on my right leg for a minimum of 8 weeks. Very disappointed.

6/10

Pleasant

30 Jul 2025

Ashley

It looked like I only had one clean towel not the freshest place

10/10

Exceptional

29 Jul 2025

Sandra

Not bad. Staff was fine.

Friends_and_family Family

8/10