Name: Best Western Premier Agung Resort Ubud
Address: Jl. Sriwedari No.99, 99 0 ., Ubud, 80571, ID

10/10

Exceptional

26 May 2026

Judy-Ann Jacqueline

The property is beautiful and well-maintained. The bed was very comfortable and I slept well.

The staff is simply outstanding in every way. They are thoughtful, helpful, professional and pleasant. Mr. Beny was one of the most pleasant and helpful!

The breakfast was delicious with a variety of options to choose from. I especially enjoyed the healthy juices that were available each day.

Lastly, I was celebrating a milestone birthday year and I truly appreciated BW's efforts to help me celebrate; by the welcoming birthday wishes design on the bed, when I entered my room! This added a special touch that made my stay more special. Thank you to the team who created the birthday wishes.

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Pav

I used the spa facilities. Nyoma who was the masseuse was excellent. She was gentle very responsive to my requests and she is probably the best I have very had. I had a facial, a body scrub, a foot massage and a body massage. She was good at everything. I highly recommend this service.

Self

10/10

Exceptional

18 Apr 2026

Karim

Breakfast was excellent. The staff was Awesome. Every single staff member was kind, attentive and helpful. Special shout out to Benny at reception and Marlo in the dining. Great location, close enough to walk (10 min) to Ubud centre and far enough away that there is no noise. Highly recommend. Would stay again.

10/10

Exceptional

02 Apr 2026

Elizabeth

Clean room

10/10

Exceptional

18 Mar 2026

Lisa

Such a peaceful hotel. Staff very friendly and helpful and everything spotlessly clean. Breakfast was good. 4 big bottles of water complimentary everyday and we were given the contents of the mini bar once per stay which was very generous. Good location, about a 15 minute walk down to the town. You could walk back up but we never did, walked down and got a £2.50 taxi back up. You could walk to the monkey sanctuary which was about 30 minutes but again taxi so cheap in the heat that we opted for a taxi. Pool area beautiful. Rooms were a good size, we had pool view rooms. Loved everything about it!

Family

10/10

Exceptional

07 Mar 2026

Jagjivan

Best stay in ubud.

Partner

10/10

Exceptional

04 Mar 2026

Setsuko

ウブドらしい素敵なホテルでした。朝食もいろんな種類がありとても美味しかったです。ただし時期のせいかお部屋の湿度が高くじっとりしてました。大きなスーツケースを持っていたのでエレベーターがないのはきつかったです。

10/10

Exceptional

08 Feb 2026

Bhavan Nileshkumar

Clean room

Leisure Partner

10/10

Exceptional

20 Jan 2026

Maria Lourdes

This is my first trip to Bali and my choice to stay in Best Western was the better decision among other accommodations. It wasn't too far from the center and yet there are no crowds.

Leisure Family

10/10

Exceptional

08 Jan 2026

Anthony

Easy check in and check out, polite staff, clean room. Recommended!

Leisure Partner

8/10

Excellent

31 Dec 2025

Guido

Nice pool
Clean room
Good breakfast
Friendly staff
Nice all up

Leisure Partner

8/10

Excellent

27 Nov 2025

Terrence

Nice rooms, pool

Partner

8/10

Excellent

25 Nov 2025

DIANE

Been to Ubud many times but first time staying there. The Best Westen was a great location and the room immaculate. Well done to the hotel staff. They all were very attentive. Buffet breakfast was good. There was a lot of choice. They run a shuttle bus every 2 hours to the centre. It is a 20min walk downhill. Last shuttle back is 9.15pm from the palace.

I did have a wobbly toilet seat that I reported the first day and they fixed it perfectly straight away. (My only critic is - I am not sure why it was not picked up by staff when they cleaned /prepared the room though?).
I did go out for the day and when I got back to untidy room, I realised I had kept my do not disturb sign on, my bad. I turned it off 3.20pm and went round the pool. Getting back to my room and hr later 4.30pm and room spotless. Bless them. They must have been waiting /checking for the light to go out. Fantastic service!

There was some maintenance going on outside next to the buffet. They were laying a stone Terrace. One man, he wasn’t noisy and did almost complete by the time we left. It looked great.

Area to focus on
1. - is a big one - maintenance on the decking around the pool needs semi urgent repair work. This include stair rail from top pool to lower pool wobbles.

2. Service wise around the pool was non-existent! There was a board behind the pool bar saying happy hour drinks, but there was nobody attending the bar. People were around 3-5pm. Also pool loungers cushions needed upper pool

10/10

Exceptional

17 Sep 2025

Navjot

Great service. Mr, Benne one the managers provided great assistance with our needs.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Imraan

Amazing spacious garden view room. Very clean facilities. Staff very friendly and helpful. If I was to nit pick, mattress was a bit hard for my liking.

10/10

Exceptional

20 Jan 2025

Cassandra

It was centrally located to most of the tours I explored during my stay in Bali. The hotel was clean, staffers were warm and very helpful

Leisure Self

6/10

Pleasant

18 Jan 2025

Melissa

The hotel is located in the jungle ravine. The staffWe're wonderful and the breakfast was very good. We are canadians in the middle of a dark winter and we were put in the basement room.That wasn't very light and bright. That is the only thing they could have improved on, possibly having a better room.

Friends_and_family Family

10/10

Exceptional

05 Nov 2024

Daniel

We really enjoyed staying at Best Western. The staff was really kind and friendly. The room was clean and spacious. The pool was great as well.

Leisure Family

10/10

Exceptional

29 Oct 2024

Dustin

Diamond in the Rough

Place was immaculate, staff was uber friendly and accomodating! I'd absolutely stay here again in the future and highly recommend.

8/10

Excellent

01 Oct 2024

Anuj

Convinient place to stay in central Ubud.

Leisure Family

10/10

Exceptional

06 Aug 2024

Erasmo

Pleasant

Leisure Partner

10/10

Exceptional

06 Apr 2024

Ronda

The staff were amazing. They were very professional and courteous . They went out if their way to be helpful. If there were more dining options and amenities it would be 5 across the board

Leisure Family

10/10

Exceptional

02 Apr 2024

Ronda

The staff was vey courteous and professional and went out of their way to be helpful. Would definitely stay there again

Leisure Family

10/10

Exceptional

09 Mar 2024

Christian

Très bon séjour au Best Western Premier Agung Resort Ubud, très propre, grand choix de petit déjeuner, personnel souriant et efficace.
Merci

Partner

10/10

Exceptional

09 Feb 2024

Kristina

Staff were very helpful. It was clean and comfortable.

Leisure Partner

10/10

Exceptional

01 Feb 2024

ravneet

The hotel is located quite close to the ubud market. The monkey forest and Central market are nearby attractions.
The places offers great breakfast buffet, the staff is courteous and helps out when asked

Leisure

8/10

Excellent

02 Sep 2023

Josie

Beautiful quiet surroundings. Real comfort cosy environment.

Leisure

10/10

Exceptional

30 Aug 2023

Makarand

The property is well maintained and staff is helpful.

Leisure Family

10/10

Exceptional

27 Aug 2023

DABOR

Nice place to stay. Good ambiance

Leisure Family

10/10

Exceptional

26 Aug 2023

Chin Yung Vanessa

It’s a clean place. I got to watch a traditional dance performance too at the hotel one night.

Leisure Family

8/10

Excellent

23 Jul 2023

Noemi

The conditions of the common areas like the pool and restaurant is good, but rooms are not as well kept as shown in the pictures. Staff is really nice and accommodating.

Leisure Partner

10/10

Exceptional

09 Jun 2023

Netsanet Atnafu

The Best of Best like it’s name!!!

Leisure Family

10/10

Exceptional

02 Mar 2023

Jozef

Boutique resort located north of Ubud. Lush greenery covering ravine. Infinity pool on two levels. Beautiful Balinese architecture- notice elaborate roof carvings at the main building; rooms with contemporary Balinese decor. Excellent service Shuttle car to Ubud Palace.

Leisure Partner

10/10

Exceptional

11 Nov 2022

Stephen

Excellent service, best buffet breakfast in a long time!

Leisure Partner

8/10

Excellent

25 Oct 2022

Abhisek

Wonderful property. Nice exteriors. Great staff but very limited lunch/dinner/drink options.

Leisure Family

10/10

Exceptional

06 Oct 2022

Douglas

Wonderful and tasty breakfast. Room was quiet and loved the deck to sit and listen. Would recommend here to anyone.

Leisure Partner

10/10

Exceptional

03 Aug 2022

Melanie

I ended up booking this on a whim because I had used expedia to book Suparsa Homestay across the street but despite me paying for my room ahead of time they had given it to someone else. At 9pm I was stranded with a huge suitcase trying to find a solution. I was disappointed in Expedia and have learned not to use them in Bali as this has happened to many tourists.

Once I found the Best Western, they felt so bad for what happened that they upgraded my room by three levels without me asking. They were very friendly and kind. I slept soundly as the hotel is very quiet. The trees at the back were an incredible view for morning coffee. Breakfast was buffet style. There’s a nice coffee machine and good service. It’s good food, but if you can swing a top rated cafe of course you may have better food (it’s all within walking distance) although the ambiance is nice around the pool. Thank you so much!

Thank you so much. It was a great stay.

Leisure Self

8/10

Excellent

27 Feb 2020

Verified traveler

Great location near Ubud town.
Very efficient staff and friendly.
Very spacious and clean rooms
Nice pool and poolside bar.
Breakfast is only area needing improvement- more hot dishes ie grilled tomatoes, bacon and mushrooms
I would definitely staff there again !

Leisure Family

10/10

Exceptional

07 Jan 2020

Prasanna Dinesh

Great stay in Ubud

Rooms, location (15 mins walk to Ubud center), property were all comfortable, nice staff, clean everywhere, great pool, a big spread of breakfast. The only negative point is the lack of lift which led us to walk on the stairs 3 floors but not bad for youngsters like us.

Partner

8/10

Excellent

03 Jan 2020

Verified traveler

price, easy location and quiet

Had such a lovely stay here, no frills but huge rooms and everything we needed as a family.

Friends_and_family Family

10/10

Exceptional

19 Dec 2019

Christine

Lovely Hotel

Gorgeous hotel with really nice staff. The location is a little out of the main area but they have a complimentary shuttle that operates to the centre so is really convenient.

Self

10/10

Exceptional

13 Nov 2019

Sandra

awesome

Was great

Friends_and_family Friends

10/10

Exceptional

01 Nov 2019

Verified traveler

Great hotel

Great hotel........we have stayed here for the second time. Great staff, room and food at reasonable prices

Partner

10/10

Exceptional

30 Oct 2019

AJ

Such an amazing hotel. There were a few bumps during the stay but they took in all of my requests and made it special for my anniversary. It was unfortunate that the room they have upgraded me was rather poor in air conditioning and the changed room had an issue with the bathtub, but all in all has been a pleasant stay. The bed was amazing and the view and the tranquility away from the buzz is well worth. Breakfast is really top notch quality and I know why people were raving about it. Delicious! ❤️

Leisure Partner

6/10

Pleasant

13 Oct 2019

Verified traveler

For the most part the property is nice. It’s a little outside Ubud Centre but it’s quite which is good. The most upsetting part of our stay was the hotel booking us a taxi to the center and it costing 150,000. This is more than 3 times what it costs when you flag one. We also got a very small bit of washing done by the hotel. It came back to us in excellent condition and the same day but it’s cost more than 300,000 which is laughable. All in all we paid almost 800,000 for 4 drinks and our washing to be done. This caught us by surprise when checking out.

Leisure Partner

10/10

Exceptional

10 Oct 2019

Ayman

Excellent place and all as described in their description. The staff is great and always make sure you are satisfied with your stay.
Very clean and the very quite.

I will definitely come back when I am in Ubud again!

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Verified traveler

Nice, clean and comfortable

Lovely hotel, very clean and great location - walking distance from Ubud centre. Staff were very nice and tried to be as helpful as possible, despite a few misunderstandings. Breakfast was nice and the pool was great, never too busy.

8/10

Excellent

10 Sep 2019

Verified traveler

great pool side rooms. proximity to the town and shopping was great.

8/10

Excellent

10 Sep 2019

Verified traveler

Noisy late at night. However, a staff member said they had some late check ins.

Leisure Family

6/10

Pleasant

02 Sep 2019

sooyeon

Compare to price... just not that great

Actually hotel was good location but compare to price... it was old. When I first came into the lobby, staffs are even not say really hello to us. It was completely not busy. Also, check out I was not happy with staff service. She have to let us know me before I ask her about good to go. Because i had to hurry to next place. I hurry to go. She saw. Room clean was just fair. I am not planning to go back to the hotel again.

Partner

10/10

Exceptional

23 Aug 2019

Verified traveler

We really enjoyed our stay with the Best Western Premier Agung Resort Ubud. They upgraded us and the room was amazing and the pool was even better. The staff had very good English and would help us with all we needed to know. The breakfast was good and in a nice location of the resort. The lady that works in the pool bar in particular was so attentive and kind. Was in a good location we found it easier to walk into town rather then getting a shuttle bus as it was a 15 minutes or less walk. We will definitely be staying back here again.

Leisure Partner

8/10

Excellent

14 Aug 2019

Verified traveler

Loved the serenity of the resort,very peaceful place.Staff were very friendly and helpful.Close tocity centre.Food in restaurant wasn't very nice but not a big problem,breakfast was nice😁

Leisure Family

8/10

Excellent

14 Aug 2019

Verified traveler

Great pool
Room was plain
Nice staff
Nice breakfast

Leisure

8/10

Excellent

05 Aug 2019

Rene

Nice quiet and good quality hotel in Ubud

It is a great hotel with all required for a relaxing stay - only negative is the distance from city centre which the hotel compromised by a free shuttle bus which worked great

Family

10/10

Exceptional

24 Jul 2019

Andrew

Great Value right outside downtown Ubud

This was the nicest Best Western we have ever stayed in or that I have ever seen. I couldn't believe it was a Best Western. Great value for the price, great food, great service, everything was good.

It was even within walking distance of downtown Ubud!

Partner

8/10

Excellent

19 Jul 2019

Verified traveler

Breakfast is average. Food and drink at the hotel were overpriced. Friendly staff. Free shuttle service to Ubud centre.

Leisure Family

8/10

Excellent

28 Jun 2019

Verified traveler

Excellent free shuttle service, bathrooms excellent, we requested our 3 rooms next to each which they did. Requested late check out which was accepted readily. Great pricing. Room service excellent and well priced.
The beds were too hard and the pillows not great.
Breakfast 7/10.

Friends_and_family Family

8/10

Excellent

26 Jun 2019

Esther A

Awesome Resort, breakfast coffee needs improvement

The resort is situated in a great location, its beautiful. I got a complimemtary massage which was awesome. ideally everything was exceptional except for;

1. There is a stench in the room, probably from the plumbing system, but its disgusting
2. At breakfast I noticed that I had to ask for coffee refills. I could not go and get my own coffee like everything else in the buffet.
Seeing that I usually have about 3 cups, this was quite an inconvenicne, bc I had to get up and locate the police of the coffee pot, then she had to go get the coffee and bring to my table.

I think it would be best to allow anyone to just go get their own coffee. After all, we from the western world cant survive without it.

10/10

Exceptional

24 Jun 2019

Verified traveler

Saying that this is hands down the best hotel we've stayed in so far would be an understatement. While the hotel might not have the glitz and glamour of Ritz Carltons or Hiltons, it is stellar in terms of the hospitality offered. Even before our trip began, we can tell how meticulous the staffs in the hotel are by how promptly they reply to all our queries. Right from the arrival at the doorsteps, we were greeted with a warm welcome with snacks and cold drinks upon arrival. They offered to give us a morning call at 1 am as well as a packed breakfast together with bottled water for our Mount Batur sunrise trekking where the driver was supposed to pick us up at 2am in the morning.

As for the activities offered, there are complimentary activities like poolside yoga, morning walk in paddy field and massage is a nice touch as well. If you are more adventurous, Ubud centre is a stone throw away, a short 15 minutes walk will get you there. If you are not keen on walking under the hot Bali sun, a relatively frequent shuttle to Ubud Palace is also offered as a mean to get to the centre of the activity.

Las but not least, the room was clean, spacious and well equipped. By spacious, I mean SPACIOUS. Just to get a sense of how generous the space is, the toilet itself has a full size bathtub and a full-size cubicle shower area.

All in all, the place has a very warm and welcoming feel to it. Will definitely recommend this to any traveler going through Ubud.

Leisure Partner

10/10

Exceptional

21 Jun 2019

Carolyn

Excellent hotel in a great location

The hotel is modern and in a great location just outside the hustle and bustle of Ubud town centre but close enough to walk into town which we did often. The hotel also offers a free shuttle to and from the town if you’d rather not walk. The pool area is stunning and clean, the breakfast was generous and tasty and the staff are really friendly.

Partner

10/10

Exceptional

19 Jun 2019

Verified traveler

Afternoon tea ........................................... nice

Leisure Friends

8/10

Excellent

17 Jun 2019

Verified traveler

Loved location just a short 10 min walk to Ubud Centre. Reception staff often seemed a bit confused and needed to be reminded of requests .

Leisure Partner

8/10

Excellent

17 Jun 2019

Verified traveler

Lovely hotel with wonderful staff.

Beautiful landscape, well-maintained facilities and staff were very friendly.

Location was a bit tucked away from Ubud centre, takes about 15 mins walk. Pleasant walk on cloudy day or evening but can be exhausting when it’s scorching hot.

We really enjoyed our stay there. The only slight let-down was the check-out which took so long for the housekeeping to report to front desk.

Family

10/10

Exceptional

16 Jun 2019

Zehra

the cleanliness of the hotel, the location, the view is beautiful. Very close to the center. The employees are friendly and helpful. The hotel's food was delicious. A great hotel with everything I would recommend to everyone.

Partner

10/10

Exceptional

13 Jun 2019

Verified traveler

In town in Ubud

Great location in Ubud. A lovely tropical property. The only complaint would be that there were ants in the room on the last day of our stay. We did not call this to the attention of the resort.

Partner

10/10

Exceptional

11 Jun 2019

Peter

Best western premier Abud

Our trip was made do my h better by the lovely people here. They were so sweet and really looked after us and for that I thank you all.

Partner

8/10

Excellent

04 Jun 2019

PC

This is a beautiful new property with the peaceful mood and music of Bali. It isn’t well run which results in gross inconsistencies in quality and service and difficulty with basic needs like having the hotel reception call a cab. I had an amazing 3 star dinner at this hotel—-tuna seared to perfection with a lemon grass creme brûlée dessert, yet another diner a few nights before was borderline pathetic. The breakfast buffet is good for those without food allergies, but the coffee leaves too much to be desired. Don’t expect a decent cappuccino. You’ll have to take the shuttle into town for that! The staff are very young and aim to please. The other hotel guests are very diverse. I would return to this property but not for a long stay! The rooms could be much cleaner!

Business_and_leisure Self

10/10

Exceptional

02 Jun 2019

Verified traveler

Beautiful setting, I loved the spa with the view of the forest. Food was good (tomato soup and salad). The staff was helpful and nice and I could exercise at the gym. Free shuttle to enter Ubud at fixed hours. Would definitely come back!

Business_and_leisure Friends

8/10

Excellent

23 May 2019

Verified traveler

Relaxing environment overall. We really enjoyed our Indonesian dinner at the hotel restaurant. Staff were friendly but usually seemed uneasy when asked to provide recommendations, so you would be left to do your own research. All activities and shuttle services must be booked in advance, which can prove inconvenient at times. The spa was disappointing - beautiful setting but amateurish quality.

Leisure Family

8/10

Excellent

19 May 2019

Verified traveler

I like its was quite amazing location near everythink . Have nice pool view . Will be nice to create morning and sunset yoga class . A lots old people just sitting in pool ,if you have yoga classes as well paid one or booked one people will book, for sure.
And massage therapist was so nice and professional but not music in side spa . In involve speakers and just put nice music .

Business_and_leisure Self

10/10

Exceptional

16 May 2019

Margaret Chantal

Excellent hotel and services

We were ill and the hotel staff helped us immensely during our stay. Most appreciative.

Family

10/10

Exceptional

13 May 2019

Verified traveler

Absolutely cannot fault this hotel. Rooms, staff, service, breakfast, surroundings all fantastic. I hope to have the opportunity to stay here again!
Thank you Best Western

Leisure Partner

10/10

Exceptional

25 Apr 2019

Verified traveler

Excellent accommodation, beautiful pools and gardens, good location for very good price. We stayed in the Executive Double (highly recommend) which was gorgeous - modern with Balinese touches, roomy, very comfy bed and pillows, excellent bathroom setup
The staff are very friendly and always available to help
Housekeeping are lovely and the rooms were alway perfect
I highly recommend and would definitely stay here again

Leisure Family_with_children

8/10

Excellent

18 Apr 2019

Verified traveler

Quiet rustic hotel with excellent service

Quiet location but hotel provides shuttle service to the main street. Simple but satisfactory buffet breakfast. Rustic rooms. AC broke down on the last night at 1am & hotel changed our room to the adjacent room after the engineer wasn't able to fix it on the spot. Service was spot on from booking of the airport transfer, to spa, to room change. Slight hiccup with spa timing (miscommunication of time) but the complimentary spa was the best we had on this trip.

Friends

10/10

Exceptional

14 Mar 2019

Marcelo

Recommended!

We were very pleased with our stay, good value for money, high speed internet, friendly staff and good location, would definitely stay again.

Partner

8/10

Excellent

13 Mar 2019

Verified traveler

close to town, great personal amenities and very nice free afternoon snacks. It was a little on the cold corporate side without any real Balinese feel to it.

Leisure

10/10

Exceptional

28 Feb 2019

Verified traveler

Very nice property and responsive staff. Beautiful location, but not easy to walk to restaurants and town. Limited shuttle service, butvstill an excellent choice for a stay in Ubud. We will return.

Leisure Partner

10/10

Exceptional

19 Feb 2019

JL

Attractive and clean resort with excellent staff. 10 minute walk to Ubud centre but resort provides a shuttle. Loved the pool and the tropical outlook. A little too quiet whilst we were there.

Leisure Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

Excellent visit, great hotel, friendly helpful sta

Excellent visit, great hotel, friendly helpful staff

Partner

10/10

Exceptional

06 Feb 2019

Verified traveler

The people that work in the breakfast area are wonderful.

Leisure Family

4/10

Poor

04 Feb 2019

YAMA

It is not enough staff for reception and need to wait for 15-20 minutes for check in.

Sunlight is too strong in Breakfast Restaurant, so it will be needed to install the sunshade/blind not to be damaged the food.

Cleanness of the restaurant is needed since some ant and fly are coming to the food table.

But staff is friendly and smiling. They are nice.

10/10

Exceptional

01 Jan 2019

Verified traveler

Very nice room and good cleaning service. Pools are nice too. Breakfast is fantastic.

Leisure Family

10/10

Exceptional

03 Dec 2018

Thomas

Great Place in Ubud

Attentive, friendly, well trained staff. Great rooms (ours was 1st floor facing pool) with bathtub and shower. The chef prepared excellent hot plates of food included in breakfast buffet - he does great eggs bennie and Florentine.

Very quiet, a 15 minute walk from noisy central Ubud. This hotel is a bit of a hidden gem.

Partner

10/10

Exceptional

20 Nov 2018

Sandra

Great location in Ubud. 10 minute walk down a hill to center or shuttle. Really nice hotel for an excellent price!! We walked to Monkey Forest from here and Shopping street. Highly recommend!

Friends

10/10

Exceptional

18 Nov 2018

Kim

We had a great experience staying at Best Western Premier Agung Resort Ubud. Staff were very polite & accommodating. Facilities were well-managed & clean. Food was very good value & tasty. Ambience was tranquil and relaxing. We would definitely go back in future.

10/10

Exceptional

13 Oct 2018

Sonja

The services and facilities of the hotel were excellent, and the staff incredibly helpful and friendly.

The location was about a kilometer from Ubud centre, which we found to be an advantage as it was a lot quieter away from the hustle and bustle. A shuttle to the main street was available but we preferred to walk (only takes about 5 minutes). There was a small shop across the street for drinks and snacks, and an amazing spa just down the road.

The only downside was a plumbing issue in our room, but we informed reception on our way out and it was fixed by the time we returned a couple of hours later.

Can't recommend highly enough!

8/10

Excellent

05 Oct 2018

Verified traveler

Great hotel and staff, shame the bed was so hard

I spent 4 days at the Best Western during first week of Oct’18. The hotel is very modern with a fantastic pool and lovely grounds. Location is perfect if you don’t want to be right in the ‘thick’ of Ubud Centre as it’s only 15 minutes walk away (or you can use the free shuttle provided by the hotel). The resort staff were friendly and extremely attentive, breakfast is ok (not a huge spread but it’s nice, especially the omelette/pancake stand) and the resort staff are friendly and attentive which made this an enjoyable stay. The only downside for me is that the mattress and pillows are extremely firm which made it difficult for me to sleep. If you don’t mind that/prefer this then it won’t cause you an issue. Overall a very nice stay, I would definitely come again if the sleeping arrangements were more comfortable.

Friends

10/10

Exceptional

22 Sep 2018

Bec

Like staying with friends and family!

As soon as we walked through the entrance we left our stressful lives behind. Check in was a breeze and we chatted with our clerk as he escorted us to our room. Such friendly and welcoming staff! Nothing was too much trouble yet all the staff appeared relaxed and enjoying being there as much as we were! The gym and pools were well equipped, clean and well maintained and the gardens were just beautiful against a jungle backdrop. The central restaurant offered buffet breakfasts and a la Carte lunch and dinners with a poolside bar for cocktails and snacks. The resort even offers a complimentary afternoon tea which was the perfect pick me up after wandering into town during the day. The resort is the perfect base for a holiday in Ubud- it has enough to keep you busy but is close enough to town that you can explore without any hassles- they even offer a shuttle bus into town. Highly recommended and we can’t wait to go back :)

10/10

Exceptional

09 Sep 2018

Nicholas

Awesome trip

The hotel is gorgeous set with nice views of jungle. The pools are great, service was on point. The complementary breakfast was of great quality and made planning for the day simpler. Food and drink good quality but can find traditional food and better prices off property. Free shuttle to ubud center is available and also makes things easier.

Partner

10/10

Exceptional

04 Sep 2018

Carole

A perfect stay

An oasis of calm, 10 minutes from Ubud with its shops, restaurants, arts and temples. My ensuite bedroom had balcony views overlooking lush jungle vegetation which I loved. Beautiful pool and excellent restaurant with a huge variety of breakfast choices. Have dinner in the hotel or take the complimentary shuttle to Ubud. I can recommend the Balinese massage in the Spa. The hotel staff are so friendly and helpful and make you feel ar home. I stayed for 2 weeks and was sorry to leave. There’s much to see and do in the surrounding area

Friends

8/10

Excellent

28 Aug 2018

Verified traveler

Long weekend in Ubud

Lovely hotel although breakfast could be better. It felt as though a lot of it was the leftovers from the night before. The rooms are a good size and the pool was very welcoming after a busy day sightseeing. The hotel could make the public areas more welcoming -a few soft chairs and another bar near reception would be a good addition. Overall a nice hotel in a good location.

Partner

8/10

Excellent

16 Aug 2018

Romel

Great facility, clean and staff very nice. Need to improve a bit on breakfast buffet. Other than that, great place to stay in Ubud.

Partner

10/10

Exceptional

05 Aug 2018

Fay

Fantastic hotel, very helpful and friendly staff. Ideal location to visit all the top Ubud sites.

Family

8/10

Excellent

28 Jul 2018

Christine

My friend and I really enjoyed our stay at the hotel. We were surprised by the cleanliness of the place. The hotel looks new, the room we were in was quite spacious. We were blessed to have a pool facing room with a balcony. Breakfast was excellent as well as the dinner menu. The hotel is not far from the shopping area yet very peaceful. We definitely recommend Best Western Premier Agung Resort for people thinking of staying in Ubud.

Friends

10/10

Exceptional

05 Jul 2018

Verified traveler

The staff were accommodating and kind. The rooms were peaceful and close to town.

10/10

Exceptional

23 Jun 2018

Verified traveler

The rooms are very clean and nice! Also, I like that it's close to downtown Ubud but far enough away you don't feel like you are in a city.

Partner

10/10

Exceptional

13 Jun 2018

Verified traveler

Lovely staff. Restaurant staff were not on the ball though, a lil slow and hard to get when needed

8/10

Excellent

26 May 2018

Tarik

Great service clean rooms

Great staff
Clean room

Location bit far from ubud central

Partner

10/10

Exceptional

21 May 2018

Olivia

Best place I stayed on my 14 day trip in Bali.

Good location. Only 5-7 min drive with traffic to Ubud palace/busy area. Great breakfast food as we went to town for dinner. Fresh pancakes and eggs made to your order at breakfast. Free shuttle to town hourly. Pool is beautiful just as pictured. Gym is good home gym setup. Spacious compared to most hotel gyms. Gym will be better when they fix 2 pieces of equipment. Quiet area. Hot water. Great wifi. No elevator but staff takes care of luggage. No onsite laundry (next day service) plus expensive. Ensure you get price before sending out laundry. Ice is only at front desk. We stayed 4 days but wish I had kept this hotel longer. It was the best hotel on my 14 day trip

Family

10/10

Exceptional

08 May 2018

Kaitlyn

Great hotel in Ubud, Bali

We loved our stay at Best Western Premier Agung Resort in Ubud! The staff were all incredibly friendly and accommodating. Our room was clean and comfortable and we had a beautiful view from our private balcony. The breakfast is definitely something you don’t want to miss. We found a lot of great food for lunch and dinner within walking distance from the hotel. Easy walk to Ubud Art Market. Very relaxing pool area. Definitely would love to return to the Best Western Premier Agung Resort.

Friends