Name: Oyster Plaza Hotel
Address: Dr. A. Santos Avenue Corner Viktor Medina Road, Paranque City, 1700, PH

6/10

Pleasant

13 Jul 2026

Paul Adrian Soliven

The hotel has a good location, well lit, and has friendly staff. However, it was advertised that they had free shuttle service to pick me up from the airport, but they said that they did not offer that anymore but I paid for it. Additionally, the complimentary breakfast is not enough. They served me few food that did not make me full.

Self

6/10

Pleasant

08 Jun 2026

Patrick

This place is \"cheap & cheerful\" - inexpensive with friendly staff. But the AC in the room was not working properly, the small fridge was broken and the entrance room door could not be fully locked from the inside (I had to stack a chair against the door).

Self

6/10

Pleasant

19 May 2026

Richard

Air conditioning was ok

Family_with_children

4/10

Poor

17 May 2026

Rene

It’s not really cold. I found cockroach in the floor and the sink and the bathroom drainage was clog up. For me it was bad experience . I will not recommend this hotel.

Friends

10/10

Exceptional

07 May 2026

Raymond

The location is great, near the airport, if you are arriving late, and plan on transitioning the next day, its perfect. Quiet, clean and comfortable. I always stay here when arriving late or have a super early flight. I highly recommend

Self

2/10

Poor

06 May 2026

Dexter

Very noisy because it is next to a busy main road. When inquiring about the airport shuttle service the front desk said there is no such service. Room had a bad odor and roaches. Bedding and bathroom was dirty and not very clean. Also check in time was only between 2 pm and 6 pm what happens if your flight was delayed or arrived after that time. Tried contacting hotel thru the message feature on Expedia but got no response. Not worth the money. Never will stay here again.

Family_with_children

2/10

Poor

27 Apr 2026

Max

Bugs in room
Did not get the type of room I requested

6/10

Pleasant

17 Apr 2026

Keith

A place to crash close to the airport but I wouldn’t recommend it. Roaches like other comments. Security guard friendly and helpful. Staff not great. Asked to borrow a tea kettle but they couldn’t. Asked about the free shuttle. They said you must pay. Pulled a random chair from the hallway because my “premier suite” had just one wobbly plastic chair. Decent restaurant two doors down.

Partner

2/10

Poor

16 Apr 2026

Vahid

Front desk no knowledge. My brothers waited long time at the front for whatsoever reason.

Family

4/10

Poor

11 Apr 2026

William

Roaches, ac barely worked, tv was falling off the wall

10/10

Exceptional

01 Apr 2026

Allan

My ac worked great in my room. Staff was amazing. Already thinking about rebooking for three more trips through Manila. I believe the last shuttle to the airport is at 11 am . But don't fret. Grab aka uber lol cost me only $2.50 dollars. Good safe location as well.

Self

2/10

Poor

18 Mar 2026

Jana Jean

cockroaches everywhere in the room

4/10

Poor

15 Mar 2026

Emmanuel

Airport shuttle did not pick us up from the airport, you have to arrange your own transport to the hotel using grab.

Also leaving the hotel with the airport shuttle is only at scheduled times.

They did offer us a free room upgrade which was a positive, the room was clean and me and my wife had a comfortable and pleasant sleep.

8/10

Excellent

13 Mar 2026

Peter

Free shuttle to airport was brilliant, clear communication and easy to find. Basic hotel, no window in room. But clean and comfortable and simple breakfast. Perfect for 1 night stay between flights.

8/10

Excellent

12 Mar 2026

Francisco

Room had stained wall,noisy AC and cockroach in bathroom

10/10

Exceptional

06 Feb 2026

Chris

The room was clean and comfortable, the only downside was they only gave us one bottle of water, but quickly brought us a couple more. Breakfast was good and came quickly, we will stay again next time we are in the Philippines

10/10

Exceptional

03 Feb 2026

Robbie

The service and the food I ate at the onsite restaurant.
They are undergoing renovations and the changes ate grest!

8/10

Excellent

30 Jan 2026

Julian N

Room and clean and the staff were very accommodating. WE will stay again

6/10

Pleasant

20 Jan 2026

Allen

Ok the first room we had on the street side was old and traffic from the street was terrible, noisy all night long!
We upgraded to an interior room for 500 pesos and it was much quieter.
but it smelled of serw

Partner

10/10

Exceptional

10 Jan 2026

Malcolm

It wasn’t the Taj Mahal but it was better than expected for the price. Great place to sleep off the jet lag, great staff.

Leisure Self

10/10

Exceptional

07 Jan 2026

Janice

The security guards and driver are very friendly.

Self

2/10

Poor

26 Nov 2025

Jason

Roaches in both rooms. I mean multiple living roaches. I left and they didn’t want to refund me at all. Expedia helped to get the refund.

Business_and_leisure Self

4/10

Poor

11 Nov 2025

Florence

Full of baby cockroaches; phone did not work; no hot water. Took a COLD shower at 4 in the
Morning.

Self

6/10

Pleasant

10 Nov 2025

Kavita

We contacted to hotel several times before the trip to ask where the shuttle would pick up. No response. We had to take a cab to the hotel.
It was clean, but rooms needed some maintenance and updates.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Ruben

helpful staff!

Self

8/10

Excellent

02 Sep 2025

Mark

The free shuttle from and to the airport was great. As was the restaurant, which served good food at a very reasonable price. I was disappointed with the lack of tea and coffee making facilities in my room. Plus TV access was very limited ( could only watch YouTube). But was only staying one night before catching a domestic flight to my destination. It was not a big problem.

Leisure Self

8/10

Excellent

23 Jul 2025

Junelyn

We enjoyed our stay at Oyster because it was very convenient. The place was near the airport. The staff and services offered were wonderful.

2/10

Poor

18 Jul 2025

Naidelle

Dirty

Hot shower was not working! And the room was facing the street so it was so loud. And the worst thing was, cockroaches were everywhere the room! So gross

Self

2/10

Poor

06 Jun 2025

Rachel

* we were attempting to organise airport transfers by messaging the hotel through the app, but received no response to our messages. We had to make special arrangements for a call from overseas to access this service
* transfers were finally organised, but noone showed up until an hour and a half after the flight landed. After half an hour of waiting outside the airport, we called and were told the driver was there, but he didn’t turn up for another half hour after that. After 28 hours in transit, the last thing you want to do is stand outside the airport for an hour, waiting for a pickup.
* the room was sparse, almost monastic, with concrete walls and no window. No artwork or anything to reduce the feel of being in a cell.
* everything was noisy. The air conditioner rattled terribly, there were trolleys being pushed up the passage and doors slamming all night, and people calling out to each other. In the morning the room was right next to the restaurant, so we were awoken to the sound of cutlery and crockery clinking and conversations, starting from about 6am. Not ideal when we only finally made it to our room at 3am.
* the room had no hot water in the shower. We reported this to the front desk, who said they called housekeeping. noone showed to fix anything before we were picked up for our transport into town, and we weren't offered any alternative arrangements. so after a very long transit and a poor sleep, we couldn’t even have a hot shower before starting our visit.

Leisure

10/10

Exceptional

21 May 2025

Schmidt

We friendly and helpfull stuff, unfortunately the hotel is under renovation, daytime very noise,overall with minor issues, was a good stay☺️

Leisure Partner

10/10

Exceptional

20 May 2025

David

What I like about the service or service front desk assistance and it had the shuttle van on time

Partner

4/10

Poor

06 May 2025

Michael

Not a very well kept property with few amenities. There are many better choices in this price range. The complimentary shuttle was a bonus. The tv only worked if you have Prime or other premium channel service. Very few nice food options along a busy street.

Leisure Self

2/10

Poor

02 May 2025

Joseph

I booked and was charged over $100USD for a premium suite only to get there to be downgraded to a double room that goes for $50. They promised to make it right only to find out they refused to do anything about it or reimburse me the difference. It was extremely noisy with us being woke up multiple times through the night. The free breakfast was all unavailable leaving limited crappy options to choose from. Due to the downgrade we had to rent an additional room and where charged multiple extra fees for a third person to stay in a room for 4 people. The shuttle was earlier that we were told not even allowing us to eat our limited crappy breakfast. Absolutely HORRIBLE EXPERIENCE! It was also not only us having problems, as we heard other families there dealing with similar issues of having booked a big family room to be downgraded as well and they had to rent an extra room as well. Do Not Stay Here!!! I'm still trying to get my money back from their mistakes even when I paid for the insurance just in case something like this happened!! Definitely the WORST experience of my entire 30 day trip in the country and multiple hotels in multiple locations! I would give - stars if it was possible!!!

Business_and_leisure Family

2/10

Poor

27 Apr 2025

MARY GRACE

They gave me room full of cockroaches.

Leisure Family

4/10

Poor

23 Apr 2025

lina

Free breakfast
Free shuttle
Bur when you check in the reality hits you
Because I got a cheap price does not mean I get treated differently

Leisure Self

4/10

Poor

23 Apr 2025

lina

Had cockroaches/ unsafe renovations while client being admitted to dangerous rooms/ no saltine on the telephones/. They shoukd not admit clients in a room bring psinted( cluttered with pests). NOT ACCEPTABLE!

Leisure

2/10

Poor

22 Apr 2025

Wyldamaris

Airport transportation was impossible to arrange. Noisy day and night.

10/10

Exceptional

21 Apr 2025

Michael

Always enjoy the same friendly staff every year.

Leisure Partner

6/10

Pleasant

17 Apr 2025

Verified traveler

Lovely staff, very polite and helpful. The room I was in was very old and didn’t look like the pictures but it was very comfortable and clean and had good aircon so no issue

Self

4/10

Poor

12 Apr 2025

abigail

The staff are nice. I appreciate the free shuttle going to the airport. I tried to schedule a shuttle to pick me up from the airport to the hotel but nobody would answer the calls. I called over 20 times in a span of 5hrs. So I guess the free shuttle is only from hotel to airport but not vice versa.

The rooms are small and dirty. There’s bugs and cockroaches. Upon inspection, there’s a strand of hair on the sheets. We also didn’t get any sleep before our flight because the rooms are not soundproof and you can hear the nonstop traffic outside. There’s free breakfast but we didn’t take them as we are scared of getting sick because of how unsanitary the place is.

I do not recommend to anyone.

Leisure

6/10

Pleasant

09 Apr 2025

Lee

Very noisy

Very noisy lots of banging doors through the night kept waking me up. Didn’t sleep much

Self

8/10

Excellent

05 Apr 2025

Michael

The staffs services are excellent throughout and they are very attentive. We are very happy and much appreciated being served by them. Thank you very much.

Leisure Partner

2/10

Poor

17 Mar 2025

Charles

The place is a dump. Stay away!

Business_and_leisure Family

2/10

Poor

17 Mar 2025

Charles

The place was nothing like the pictures. Run down and dirty. Way overpriced. No internet for 2 of the 3 days we were there. Poor service in restaurant and we would have to wait 15 minutes for a coffee refill. The food was terrible. This place is a dump and I would never go back.

Business_and_leisure Family

8/10

Excellent

13 Mar 2025

Maricel

Conveniently located in core area.

Leisure Family_with_children

6/10

Pleasant

06 Mar 2025

Frank

For that price was perfect. One night close to the airport. Including shipping to airport was great. Breakfast was included too.
Just the area outside was very annoying.
Walls are very thin. Could hear everything outside and neighbor room.
I still would come again.
Thank you

Leisure Partner

10/10

Exceptional

03 Mar 2025

James

The staff were very good. The rooms were clean

4/10

Poor

16 Feb 2025

Glenn

Very disappointed

2/10

Poor

09 Feb 2025

Verified traveler

Scary hotel with terrible service

I booked this hotel because they offered a free shuttle to/from the airport. Scheduling the shuttle is a joke. It arrived at the airport 50 minutes after our arrival at the meet up location. The hotel itself is old, scary and buggy. The road noise was excessive all night. The toilet needed extra flushing. The front desk staff were not very accommodating. They tried to charge more for the San Miguel beer than it stayed on the menu in the room. The breakfast was not good. On my sandwich, I’d guess I received 1/4 of an egg and 3 pieces of bread. I scheduled the airport return shuttle in advance, reminded the front desk staff 15 minutes in advance and it still didn’t pick us up until 20 minutes after our scheduled time. This was the worst hotel experience I’ve ever had.

Partner

4/10

Poor

08 Feb 2025

naomi

It is very outdated hotel, but the price is also cheap. We had to call for pick up to the airport.

Leisure Friends

10/10

Exceptional

05 Feb 2025

Emily

Near the airport, free shuttle options, mall close by

Leisure Partner

8/10

Excellent

03 Feb 2025

Luis

It was a nice stay. I liked the the restaurant and the options it had. The mall is near walking distance and other convenient stores like 7 eleven.
The staff are nice and always willing to help you out. Ask if you need directions to get somewhere.
The staff for the restaurant are nice as well, and can suggest recommendations from the menu.

Leisure Self

10/10

Exceptional

01 Feb 2025

Jeff

Free shuttle on short notice was excellent! Charging 2- PhP for a banana not being part of the free breakfast is a 2 star move.

4/10

Poor

29 Jan 2025

Verified traveler

Choose Somewhere Else.

It started badly, when I arranged airport transfer which didn’t show. When I question why, they said they didn’t have my number even though I have messages from them saying thank you for passing my phone number on. The room was spacious and clean although phone didn’t work, not very good if in the event of an emergency. I had to go down to reception to order room service, first time for that. Food was good and plenty of it, although when I went down for breakfast the following morning there were roaches running around. Generally not a good stay, shame as I have travelled to different parts of Philippines and this was the last and by far the worst hotel I’ve stayed in during my time there.

Self

8/10

Excellent

29 Jan 2025

Gino

It was a good stay except that there is no black coffee available and to order bfast is a long wait.

8/10

Excellent

27 Jan 2025

Stephanie

Manila Stay

The hotel room was clean, the bed was comfortable however we did have issues with the Wi-Fi. The complementary breakfast was adequate. The location was close to the airport and close to the SM mall.

Friends_and_family Friends

8/10

Excellent

20 Jan 2025

Joselito

.

Leisure Family

2/10

Poor

30 Dec 2024

May

Good for an overnight stay when catching a flight next day. Stickler when it comes to checking in early.

Leisure Family_with_children

8/10

Excellent

23 Dec 2024

Jimille

Its alright, closed to everything and airport..

Friends_and_family Family

6/10

Pleasant

18 Dec 2024

Dale

It was a bit less than expected. But it is close to the hotel.

Leisure Self

10/10

Exceptional

13 Dec 2024

Rob

The staff was very nice! If there was ever a problem, they would make every effort to make it right. I had one roach, but that is expected in the Philippines, and they took care of it and I never saw another one. The TV Stations did not work, so it was very limited. The WIFI was very good and had no problems so I watch my TV on my smart phone or lap top. The restaurants are close. I loved that they pick you up and bring you back to the airport. I for sure will be back!

Business_and_leisure Self

6/10

Pleasant

13 Dec 2024

Gabino

The room is smaller than expected, no outside view( window).

Leisure Partner

6/10

Pleasant

07 Dec 2024

Grace

Water supply not available in the bathroom on arrival. Became available only early morning

Leisure Family

10/10

Exceptional

23 Nov 2024

Jimmy

Excellent staff!!

Leisure Family

8/10

Excellent

23 Nov 2024

Trevor

Close to Airport. Value for money.

Leisure Self

10/10

Exceptional

05 Nov 2024

Verified traveler

Great experience!

Self

6/10

Pleasant

24 Oct 2024

Angelo

Staff in the restaurant is so slow in serving breakfast

Business Friends

2/10

Poor

23 Oct 2024

Kimberly

Arranged for them to pick up from airport and they failed to do so. Called, messaged and no response for several hours. By that time had to make other arrangements.

Business_and_leisure

10/10

Exceptional

21 Oct 2024

Joseph

Excellent stay!!!!!

Friendly, helpful people very courteous excellent stay was here for one week last week and came back again for a few more days. I stored my luggage here for several days. Everything was excellent.

Self

8/10

Excellent

14 Oct 2024

Roberto

Please note that the shuttle services only runs up to 6:00 pm.

6/10

Pleasant

14 Oct 2024

Chip

It was okay but our have a lot of cockroaches. We ask the frontdesk to use bug spray while we’re gone and make up the room but they didn’t do it. Food is burnt but they still serve it.

Partner

2/10

Poor

06 Oct 2024

Alfred

-Outdated posted number for meal service. Menu says '114' but staff says it is '1114' UPDATE IT!

-Airport shuttle wasn't available as advertised.

-Bugs in bed

-Brought incomplete meals to room without coffee (coffee never arrived, had to buy from outside)

-Kitchen ignores all calls

-Hotel guard mistakenly interrupts me at 6am while I was having sex with my girlfriend due to wrong room. I was room 205 and check out 2 days later. No reason to knock on my door at 6am.

I don't blame the guard for this incident. I blame the one who got the rooms mixed up and ordered the guard to knock on the wrong room door. Very idiotic mistake that doesn't happen in other well developed countries. Hotels in other smart countries would call the room first, extend the room if the guest overstays, or simply just leave the guest alone and deal with it at check out, but no! Here I get repeated knocks on the door, I tried to attempt to ignore the knocks, but the knocking during sex was so annoying by the 3rd time I was forced to answer the door! This hotel is ran by brainless idiots!

Sadly I was a guest at this hotel for several past visits. But the service has gotten worse after the renovation. Hotel just got bigger with worst service! Never staying at this hotel again!

Leisure Partner

2/10

Poor

06 Oct 2024

Alfred

-Outdated posted number for meal service. Menu says '114' but staff says it is '1114' UPDATE IT!

-Airport shuttle wasn't available as advertised.

-Bugs in bed

-Brought incomplete meals to room without coffee (coffee never arrived, had to buy from outside)

-Kitchen ignores all calls

-Hotel guard mistakenly interrupts me at 6am while I was having sex with my girlfriend due to wrong room. I was room 205 and check out 2 days later. No reason to knock on my door at 6am.

I don't blame the guard for this incident. I blame the one who got the rooms mixed up and ordered the guard to knock on the wrong room door. Very idiotic mistake that doesn't happen in other well developed countries. Hotels in other smart countries would call the room first, extend the room if the guest overstays, or simply just leave the guest alone and deal with it at check out, but no! Here I get repeated knocks on the door, I tried to attempt to ignore the knocks, but the knocking during sex was so annoying by the 3rd time I was forced to answer the door! This hotel is ran by brainless idiots!

Sadly I was a guest at this hotel for several past visits. But the service has gotten worse after the renovation. Hotel just got bigger with worst service! Never staying at this hotel again!

Leisure Partner

2/10

Poor

06 Oct 2024

Alfred

Name is Alfred, this hotel has always been my number one choice in the past, even during the time I was sick for 3 months I stayed at Oyster.

But after their expansion this year in 2024, the hotel's quality service has declined a lot. They no longer answer their '114' or '1114' calls to order in breakfast. I tried calling that number on Saturday October 5th and never got an answer, so dialed '0' to get the fromt desk to contact the kitchen for my order. The coffee I placed with the order never arrived. Knowing that food service can't be trusted to be brought to my room, I decided to dine in the next day to realize why staff won't answer their phone. The dining room had a lot more tables but not enough staff to manage the place. I saw the phone ringing as the only waitress in the restaurant was busy serving the entire room. So I see why my calls were blatantly ignored the previous day.

Then on the morning of Monday, October 7th. I was rudely interrupted by the hotel guard who kept repeatey knocking on my door while I was having sex at 6am in the morning! Has this hotel ever heard of using the phone!? I was furious and marched downstairs to the lobby asking why the hell did the guard knock on my door at 6 in the morning! My checkout wasn't until the 8th! Turns out there was a mistake between knowing room 205 (my rooom) and room 250. This is the main reason why I am submitting this review! The staff here a bunch of incompetent idiots! And I used to like this hotel! 0 stars!

Leisure Partner

4/10

Poor

27 Aug 2024

Thelma

No 24/7 shuttle service as advertised. Staffs were friendly and helpful. Location is noisy. Building is old, cleanliness not great, saw some false eyelashes on the bathroom wall. Also saw some crawling insects.

Leisure Family

6/10

Pleasant

20 Aug 2024

Bret

Good place to stay on a budget. Conveniently located near the airport. Free transportation to and from the airport with appointment.

2/10

Poor

12 Jul 2024

Wayne

Cockroaches.
In first room moved phone that did not work and 6 roach's ran.
Second room killed as many.
Running across table at breakfast.
Airport shuttle ends at 6 pm.
I suggest you not list them anymore.

6/10

Pleasant

18 Jun 2024

Jessebelle

Ok

Leisure Family_with_children

4/10

Poor

06 Jun 2024

Curtis

Roaches crawling on the furniture and out of shower drain. Can hear rats in the walls. Noise carriers down the halls and you hear every radio check in made through the night. Staff was friendly but skip the cafe.

Business Self

4/10

Poor

21 Apr 2024

Andrew

Grotty little place, room was a cell with no windows, front desk staff did not speak or understand English.

Leisure Friends

6/10

Pleasant

11 Apr 2024

Michael

Hotel was very convenient for the airport. Menu was ok. Staff friendly, sir Michael

Leisure Partner

6/10

Pleasant

05 Apr 2024

Mario

Convenient for Airport access. Clean rooms and no critters.

Leisure Self

6/10

Pleasant

28 Mar 2024

Kenneth

No pool, internet was spotty

Leisure Friends

4/10

Poor

27 Feb 2024

Irma

Not a good location. Too much noise, insects in the room, shower and faucet not flushing property, a d no internet access.

2/10

Poor

16 Feb 2024

Caroline

Upon arrival, the staff at the front desk and guard were very helpful especially with my heavy luggages. I was assigned Room 201, and found out later that the room phone did not work. I had to go downstairs to order dinner which was brought to my room in a timely manner. Food was not bad.
The room seemed clean. I could not sleep because I could hear other guests in the hallway and the traffic noise outside was really bad. I dozed off but woke up at around 2am and saw a bug crawl under the bed. I also had a couple of bites on my right cheek, right arm and right thigh. I immediately packed up everything. Fortunately, the cleaning lady was outside my room and she called the guard to help me with my luggages. Front desk called for a GRAB service and I was off to the airport at 4am even if my flight was not til 10am. I could not get out of there fast enough!

Leisure Self

2/10

Poor

09 Feb 2024

nicolas

No hot water on shower and no breakfast

Leisure Partner

10/10

Exceptional

04 Feb 2024

Rose Marie

Iam just satisfied with the services

Leisure Self

10/10

Exceptional

31 Jan 2024

randy

airport shuttle

Business Partner

8/10

Excellent

29 Jan 2024

Marilyn

Will book again next time

Leisure Family

10/10

Exceptional

28 Jan 2024

David

People are sooo friendly and helpful.

Leisure Self

8/10

Excellent

23 Jan 2024

Verified traveler

Not the best location. Very close to main road way. But clean and good service.

Leisure Partner

6/10

Pleasant

21 Jan 2024

Michael

Convenient to airport. Just too much noise from hallway and light bleeding in around the door. Only luke warm water for first shower and then cold for second person.

Leisure

8/10

Excellent

04 Dec 2023

al

Free breakfast included. Food was freshly prepared at the small restaurant next door. Located very close to the airport. SM mall within walking distance. Staff was extremely friendly and helpful.

Business_and_leisure Self

8/10

Excellent

28 Oct 2023

Dennis

I liked the airport transportation. The hotel served its purpose for a one night stay

Leisure

4/10

Poor

26 Oct 2023

Angelina

Airport pickup was nice. Property had cockroaches in restroom.

Leisure Family

4/10

Poor

17 Oct 2023

Migdalia

We killed a few bugs in the middle of the night which we did not expect to do.

Leisure Partner

10/10

Exceptional

21 Sep 2023

Israel

Vacation

Our stay was good. Just enough room, hot shower, thick blanket and love the light canceling curtains that helps us to sleep in longer. Breakfast is sufficient. Close enough to the airport.

Partner

8/10

Excellent

15 Sep 2023

Yan

Ok for the money

Ok for the money

Self

4/10

Poor

31 Aug 2023

DEan

The photos are very misleading, the property is very rundown, the
Photos of room are not what I was given and grossly misrepresented, the food although inexpensive was terrible in both quality and quantity. Roaches or some other insect kept darting in and out from the refrigerator

Leisure Self

10/10

Exceptional

28 Jul 2023

Florencio

safe