Ibis Styles Phuket City

8/10

Excellent

13 Mar 2026

Mingna

Good location, morning market and massage Kim is right next to it.

Partner

10/10

Exceptional

05 Mar 2026

Robin

Only one night before a ferry, but clean, great bed and an impressive breakfast buffet.

Self

4/10

Poor

13 Feb 2026

Philippe

Room was clean and comfortable but very simple and blind windows ..
it s correct to stay, nothing to say, but clearly overpriced at 80 euros !! And can be sold more like 125 🙄
My room was just near lobby, where a game place is for kids .. since 8am kids are doing noise ..

Self

10/10

Exceptional

22 Jan 2026

roland

Nice place

Partner

10/10

Exceptional

09 Jan 2026

Julio

Perfeito! O hotel é bem localizado, bem cuidado, tem acesso a piscina e academia do Novotel que fica no mesmo complexo. A equipe é um show, educadíssimo, simpáticos, sorridentes, me deram dicas do que fazer na cidade. Amei, obrigado!

Partner

10/10

Exceptional

08 Jan 2026

Ben

Really great location, staff was helpful, and attentive, the bed was comfortable. We enjoyed the breakfast selections.

8/10

Excellent

03 Jan 2026

Arkadiusz

Breakfast was amazing with one of best I had so far. Room was clean, very cozy and small, but can't complain for the value. Highly recommend for short stays. Environment not so great

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Aida

The location is great, close to walk to town. Got fish market in front and 7e nearby.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Paolo

Great location, perfect stay close to Rassada Pier.
Clean, great breakfast and stunning service. Recommended

Leisure Partner

10/10

Exceptional

16 Dec 2025

Mohammad

Nice, clean and friendly staff. Also good breakfast

10/10

Exceptional

30 Oct 2025

CHING BOON

Staff's is good & helpful but room don't have tissue paper..

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

CHING BOON

Yes

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Blythe

Staff were great, clean room and the shower was really good! great location close to Rassada pier where we needed to be early in the morning. Didn’t get to experience the surrounding area this time around.

Leisure Partner

8/10

Excellent

24 Oct 2025

Aimee

The staff were so lovely and helpful. The family room was simple, nice. Lucky we are a very close family because the bathroom isn’t seperate from the room. The door to the toilet doesn’t seal the room off completely so be prepared to get very well acquainted with the fam’s bathroom sounds and smells. On Sunday the market was on and cars don’t come down the street (but you can walk over to Novotel to get a grab pick up).

Leisure Family

10/10

Exceptional

05 Oct 2025

Eugene

Good as always

Friends_and_family Family

8/10

Excellent

23 Sep 2025

Hubert

The guest are allowed to use the pool and gym next door at Novotel .

10/10

Exceptional

21 Sep 2025

Eugene

Very good, as all our visits to IBIS

Partner

10/10

Exceptional

12 Aug 2025

Eugene

A+ to Ibis of Phuket Town

I’ve stayed many times at different Ibis hotels. Always happy with all your services, but I do have a surprise. I did see at breakfast buffet they had Gluten Free Cupcakes. I explained I have the alllergy. 5 minutes later, the young lady brought me 3 slices of Gluten Free Bread. I was so happy and surprised. They even brought it to me toasted. They really made me feel special. Thank her, and thank you for your excellent service.

Partner

8/10

Excellent

18 Jul 2025

Gary

Rooms were quite small, but suitable for a night.

Leisure Family

6/10

Pleasant

03 Jun 2025

Donna

Overall, you get what you pay for. Staff were amazing. Room was adequate, but.....! Something needs to be done about sound proofing the rooms. From being able to hear everyones conversations, use of the toilet ( and I don't meam flushing it), to everyones alarms going off - it is dreadful and not in the least restful.

Leisure Self

10/10

Exceptional

08 Feb 2025

heidi

Very close to old town but not in the middle. Breakfast was incredible every morning. Faculties nice and staff nice

Family

8/10

Excellent

02 Feb 2025

Yuet wan

Pleasant basic good aircond clean room

Pleasant, good aircond, comfi bed but only with 1 pillow. Hot shower is consistent.

I dislike the shower room. Too small with no hanging rods

Friends_and_family Family

6/10

Pleasant

29 Jan 2025

Firzana

Off the beaten track and very basic amenities.
A limited breakfast choice.
No halal options.

Leisure Family

8/10

Excellent

27 Jan 2025

Erfan

Good place, you get a lot for what you pay. Clean and really nice shower. Wonderful staff.

Leisure Partner

4/10

Poor

17 Jan 2025

Turmunkh

There were no window at the room for view and not so clean on some areas

6/10

Pleasant

06 Jan 2025

Bampen

Bad location.. it’s difficult to get car to get you to any where between 5:00am to 10:25am)because of the wet market is just in front of the exits of the hotel . Block the road from 5:09o am to 10:00am . You could miss the plane because of that’s.
It not what you expected from the picture.
But the room is clean and employees are very nice.

4/10

Poor

18 Dec 2024

Marina

Каждый день в нашем номере что то ломалось , то фен не работает, то кондиционер, то в сейфе вышли из строя батарейки. Вобщем из 3ночей пребывания на каждую по одной поломке. Сотрудники неохотно реагировали на просьбы исправить , приходилось по несколько раз просить исправить.

Leisure Friends

8/10

Excellent

18 Dec 2024

UFUK

Nice location with a lot of local restaurants and markets etc around.

Friends_and_family Family

8/10

Excellent

08 Nov 2024

Pentti

Good location

Good value for the money. Rooms are maybe little bit small but enough for us. Wifi worked well. Refrigerator was not cold enough for my beverage even it was working full blast. Breakfast was good and little bit different each day. Breakfast is until 10:00 am.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2024

Verified traveler

Good stay

We stayed overnight before leaving to Koh Phi Phi and the hotel was great for this purpose. The staff was friendly and the location was close to rassada pier.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Khor Siang

Ibis Style Phuket town is a nice hotel. Staff are courteous n helpful, especially front office and cafeteria. Room is compact, beds are firm and towels n bedsheets clean.

Leisure Friends

10/10

Exceptional

05 May 2024

Praparat

Clean and tidy! Close to local market! Great location!

Friends_and_family Friends

10/10

Exceptional

26 Feb 2024

sarthak

Room was small but overall a nice place to stay and explore the old town. Breakfast had variety for vegetarians, which is a plus.

Leisure Partner

10/10

Exceptional

05 Feb 2024

Mia

My partner and I stayed here as the hotel is close proximity to Rassada Pier. Staff were friendly and helpful, facilities good for a short stay.

Partner

10/10

Exceptional

08 Jan 2024

Melvyn

The hotel is hidden behind Novotel and is walking distance to many amenities in the area. It is also a short 10 min walk to the heritage area and walking street. The staff friendly and extremely helpful.

Leisure Family_with_children

8/10

Excellent

20 Dec 2023

donghyuk

가성비 좋아요. 잠시 머물다 갈 호텔로 적합.

Friends_and_family Family

8/10

Excellent

18 Dec 2023

Verified traveler

Great hotel

This is a great hotel to be at. It's clean and well located and the staff are helpful. I had a positive experience.

Self

8/10

Excellent

10 Dec 2023

Joao

Great location if you want to stay near the city

It was good, the service was good, the location was really good, too. The bed was a little bit hard.

Partner

8/10

Excellent

13 Oct 2023

Eugene

Requests

Everything was great. The best part was I asked if I could have gluten free bread at breakfast time. And I was very surprised to see it at the buffet table. Thank you very much

Partner

8/10

Excellent

10 May 2023

Mew

Near the food market
Comfy bed

Poor bathroom door

Leisure Partner

8/10

Excellent

15 Apr 2023

Sunila

The staff were helpful and friendly. Close to market, grocery, shopping and transport.
View dismal! Inconvenient room, awkward furniture, strange lighting, stained sofa in hallway.

Leisure Partner

10/10

Exceptional

19 Mar 2023

gregory

Great staff

10/10

Exceptional

12 Mar 2023

Deepak

Nice rooms, excellent facilities including rooftop bar and pool. Good breakfast included. Good value!

Leisure Self

8/10

Excellent

05 Mar 2023

Muhd

This hotwl is located at the very good area, nearby shopping malls & market, fastfood restaurants, convenience stores and most important for Muslim travellers is halal food eateries 🙂 this hotel is also within walking distance to others interesting places such as museums and night markets. Pls take note that this is economy hotel and you cannot expect more than luxurious services you could enjoy from other higher end hotels. This hotel has also no porters / concierge to help you to carry your luggages. It has very wide parking space for those driving. Overall it is still very good choice of hotel in Phuket City.

Leisure Family_with_children

10/10

Exceptional

30 Jan 2023

Chaiyarin

Very nice location. A lot of places to eat nearby. The room is clean and comfy. Reasonable price. Only 1 bad thing is if you have your own car, there's a fresh market in the morning and it's difficult to go in / out due to it's crowded but if walking l, all good.
Recommended.

Leisure Self

8/10

Excellent

19 Nov 2022

Mark

Very Good Area Questionable

Good even though the area is no where near anythin Robinson DFC ans Macccas over the raod a plus.

Hotel room and facilities very good.

Friends_and_family Family

6/10

Pleasant

18 Sep 2022

Michael

It was alright,!

Leisure

10/10

Exceptional

01 Feb 2022

dejian

the room is good. the location is good and is close to everything.

Self

10/10

Exceptional

16 Feb 2020

Alex

Nice, new and clean room. In the middle of city of phuket.

Leisure Family

8/10

Excellent

12 Jan 2020

Verified traveler

The glass door fixed in the toilet was slightly smaller than the door frame making occupant seen while inside .. I am. not sure if it's the standard but felt uneasy

Partner

6/10

Pleasant

30 Dec 2019

Verified traveler

Room which was provided had no view.infact it was scary view. Very quiet place after 7 pm

Partner

8/10

Excellent

29 Dec 2019

Verified traveler

Happy stay

It is convenient as there is a wet market infront. At night, it turn into a street food market. There is a shopping mall next to it. The staff are friendly and helpful. The room is small but cosy.

Friends_and_family Friends

6/10

Pleasant

24 Dec 2019

Verified traveler

Great location and nice that you could use the facilities in the Nov hotel next door but the bed was extremely small for a double and very uncomfortable.

Leisure Partner

4/10

Poor

16 Dec 2019

Efe

Room design was awful. The view was other building’s wall. The windows were locked and closed. Location was good.

Leisure Family

10/10

Exceptional

07 Dec 2019

Verified traveler

Helpful staff, welcoming, well lit and clean property.

8/10

Excellent

16 Nov 2019

Verified traveler

Great location, close to the market, robinson mall and lots of convenient store around, easy parking. The room is small but very clean. Only one thing that bother us is that the air condition is so loud even we switch it to the lowest fan.

Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

I really liked a lot the way the staff of the hotel treat you, in all areas they have a ***** star personal, they treat you so respectful and familiar that you feel real good.

Leisure Friends

10/10

Exceptional

11 May 2019

Brittany

Just what you need in Patong

We stayed here for one night to enjoy the night life nearby. Hotel was lovely, clean and modern. Room was a perfect size for two and also comfortable. Even though the nightlife is not far away we did not find that the noise affected us in the room. Bar and pool area was very nice and the barman very helpful. Overall service was great and the staff were helpful in arranging a taxi for us the following morning. There’s an adjoining restaurant which seemed nice. The only thing I would suggest would be the menu to have a couple more vegetarian options. However I’m sure they would happily make you something if asked. Would stay again.

Friends

8/10

Excellent

24 Mar 2019

Bob

The property was within walking distance of two shopping areas and restaurants/fast food outlets and street food venues as well as a 10-15 minute walk to the local Bus Terminals

Leisure Partner

8/10

Excellent

20 Mar 2019

Verified traveler

Hotel is located in the town itself with a small mall right opposite and some souvenir and massage shops nearby. There is a 24 hour convenience store right in front of the hotel for your late night cravings. Taxi and Tuk Tuk are easy to get from this area. Hotel provides shuttle to airport with a nominal fee. Room itself was clean and the bed was comfortable. However do not expect any views as its in the middle of the city. The standard room that I booked is good enough to sleep and get refreshed for your trip, nothing more than that. The size of the room is small, so you will be just keeping yourself busy outside. Service by the staff was excellent. The price however in my opinion may be a tad bit expensive for what you get, but no complaints as it is a safe and established hotel.

Leisure Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

Clean, comfy and good value for money. Staff very polite and helpful.

Friends_and_family Partner

8/10

Excellent

18 Feb 2019

Verified traveler

most of them very happy, location was good hotel very clean only customer service no experience make people upset

6/10

Pleasant

10 Feb 2019

LEE

location so so.
10 minutes plus walk to Phuket airport bus station
more than 10 minutes walk to Phuket Central Market Songthaew bus terminal.

Hotel - no swimming pool, no gym.
Breakfast above average.

For the price of about SG 90 I can stay elsewhere with better location and facilties

no gym.

8/10

Excellent

08 Feb 2019

Chin Wah

CNY Trip

Everything is good. Shopping, food, massage nearby.

Family

2/10

Poor

07 Jan 2019

Tolga

Bad smell because of market every morning

Very disgusting smell because of the market just at the hotel car park. Every morning same smell very bad and you need to use other hotels car park just next to it. But very bad.

Family

2/10

Poor

01 Jan 2019

Verified traveler

Although I don’t blame the staff for my cancelation of taxi reservation for the airport, they were very irresponsible to their roles. They didn’t care if the guess misses the taxi which were booked through the hotel. If the hotel cannot manage the taxi reservation service for the guest, it shouldn’t provide the taxi reservation service! Very disapointed!!!

Leisure Family

8/10

Excellent

31 Dec 2018

Po Yee

Highly recommended

Geat location at Phuket old town, walking distance to all amenities, shopping malls, street food, local wet market and bus terminal to airport. Hotel and room are clean, staff friendly and helpful in addressing our queries. Only issue we had was the breakfast coffee, very diluted. Other than that, We are very happy with our stay, thank you.

Partner

10/10

Exceptional

26 Nov 2018

Verified traveler

Very good Family room and breakfast
We will be back

10/10

Exceptional

14 Nov 2018

Jerry

Overall was a good experience. The staff were friendly and always ready to assist to queries.
Fast food and street stalls were just 100m within the hotel zone.
Robinsons and a supermarket also just 50m from the hotel. And Kim's Massage also not far away to ease ur tense muscles.
Fits my requirements for Runcation.

10/10

Exceptional

05 Nov 2018

Hidir

Hotel provides a lot of convenience as it is located beside 2 malls and plenty of places to eat. It is also near a lot of places for sight-seeing

10/10

Exceptional

24 Oct 2018

Gerard

A Gem In The City

Ibis is a gem in the rough. Gorgeous hotel, excellent amenities, incredible staff, all centrally located within walking distance of shopping and fantastic food.

Partner

6/10

Pleasant

19 Oct 2018

May Lee

Never Back Again

LOL

Partner

10/10

Exceptional

15 Oct 2018

Gerard

Stay in style with Ibis Style

Incredible hotel for a fantastic price centrally located in Phuket City. Walking distance from a small mall, grocery stores, and an amazing night market offering a large variety of delicious meals.

Partner

8/10

Excellent

30 Aug 2018

Marina

Perfect for family of 4.
Friendly staff.
Not close to beaches, but very central to a bunch of street markets.

Family

8/10

Excellent

09 Aug 2018

Verified traveler

Nice hotel in city Centre.

About an hour trip from Airport. Easily access to all attractions, but transport cost is expensive.

8/10

Excellent

03 Aug 2018

Dinesh

nice hotel, in the city center

A beautiful hotel in the city center. The family room with bunk beds were really cozy and comfortable. check-in was quick and staff helpful and kind.

10/10

Exceptional

31 Jul 2018

Verified traveler

Excellent hotel in good proximity to the wharf

Very very nice hotel, with great staff. Breakfast is a short walk next door (this could be as it was low season), but that was lovely.
Great location in relation to the wharf for ferries to Phi Phi and Koh Lanta etc, just a short taxi ride away.

8/10

Excellent

13 Apr 2018

Shawn

Great Town Location

Great location if you’re in Phuket Town. Plenty of places to eat drink and shop. Hotel is very clean and looks likes it’s just been renovated.

Family

2/10

Poor

21 Mar 2018

Shahram

Don't know why would anybody go to Thailand

Why anybody would travel to Thailand, they are vulgar, loathsome, irksome people, so bad that in Phuket Thailand, a rich tropical vegetation terrain, don't see any birds, the same as their lack of ability to speak in English, maybe, 99% wont know more than 10 words in English, they don't respect anybody, but ready to rip of your pocket, it is so bad, that if you go there, you might regret travelling anymore, take my experience, don't go to Thailand, instead go to Europe or USA.

6/10

Pleasant

15 Feb 2018

Jen

Good for the cost

Stayed for 2 days here. The staff is friendly and helpful even with a slight language barrier between us. Rooms are clean. Small but it doesn’t feel like a shoe box. One thing though, our room smelled like cigarettes although the hotel is smoke free and the beds were hard. And the hotel breakfast was just okay. It is great value for the price paid. I’d recommend someone staying for a short time to stay there. It can also be confusing because it’s in the back of another hotel and if the parking lot is closed, you’d have to go through the other hotel to get to this one which was a super weird experience, especially if you booked a tour and the tour pick up is trying to find you.

8/10

Excellent

22 Jan 2018

karen

Right beside a market

We arrived two and a half hours early, hoping they would hold our bags, but no, they happily checked us in!

8/10

Excellent

28 Dec 2017

Verified traveler

Location is perfect. Breakfast is not so variational but tasty

Family

10/10

Exceptional

16 Nov 2017

Zarina

Nice. New. Very clean. Helpful staff. Great area.

Loved this hotel!! Beautiful building. All new amenities and room. I loved this place. It's a sky rise away from the streets but close to everything u need. Wish I had the chance to stay longer because of this hotel.

8/10

Excellent

11 May 2017

Verified traveler

New hotel in the city

Located opposite of a traditional market. At night there are food stalls set up near the market. It's also near a shopping centre. Easy access for public transport.

10/10

Exceptional

29 Apr 2017

Ben

You know what your getting

Lovely hotel know what your getting with ibis

Would recommend the night markets in Phuket old town

Partner

10/10

Exceptional

27 Mar 2017

Jane

Rooftop bar at Novotel - next door

Fantastic views and service. Great drink prices. A must do at sunset.

8/10

Excellent

16 Feb 2026

Fabien

Hôtel agréable calme avec de belles chambres. Il est situé à proximité du marché de dimanche soir un marché est présent juste en face accès à la piscine du novotel offerte et seven eleven à proximité

Self

10/10

Exceptional

08 Dec 2025

Hasan

Schönes Hotel

8/10

Excellent

02 Dec 2025

Pentti

Good value for the money

Friends_and_family Friends

8/10

Excellent

19 Aug 2025

Frederic

Voyage en famille

Hotel et chambre très propre. Notre chambre était très spacieuse. Les déjeuners sont variés. Le Cartier n’est pas très touristique. Pas beaucoup de restaurants au alentours

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Khoa

Very good hotel with reasonable cost

This hotel is located right at the Thai traditional market. it 's convenient to buy food or have cheap dinner. The small problem is if you have tour in the morning, the car / van must pick up you in Novotel next to Ibis hotel (connecting through car parking lot), because the road is restricted for car / van from 4:00 am - 10:30 am everyday.
Rooms are clean, wide. Restaurant is decorated with cute style, I am like it very much. Staffs are so friendly.
If you need to swim, you need to register to be Ibis member (free), and you can use swimming pool in Novotel next to Ibis hotel (completely free)
There is a small problem in room that is lacking hanging bar. The room is large, but only small hanging bar to hang cloth, towel near room door, and there is no wardrobe

Friends_and_family Family

8/10

Excellent

13 Feb 2025

henrik b.

Fin mellem station

Friends_and_family Family

8/10

Excellent

07 Feb 2025

Yuet wan

Basic neat good aircond room

Room is basic small, clean and tidy
aircond is very good. Bed is comfi but with 1 pillow.
What is dislike is the small shower where I am unable to hang tshirt, underwear etc... It is abit inconvenient.

Otherwise, all is good.

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

Jeremy

L’hôtel est bien situé proche du centre.
Les équipements sont suffisant
Seuls bémols les chambre mériterait un coup de jeunesse car des reprises de peintures ont été faites comme les joint de la douche et des toilettes …. Bref les chambre ont souffert du passage intensif
Mais clés un très bon rapport qualité prix

Leisure Partner

10/10

Exceptional

18 Dec 2024

Margarita M

Magnífica estancia!

El hotel se encuentra a corta distancia de old town, hay muchos restaurantes, bares y tiendas de ropa y souvenirs en el área, el desayuno es delicioso y la oferta amplia: fruta fresca, jugos naturales, platillos locales, bollería, variedad de cafés. Es una excelente elección considerando calidad y precio.

Friends_and_family Family

8/10

Excellent

07 Dec 2024

Valérie

Correct

Hôtel correct, un peu vieillissant. Grande chambre propre et confortable. Isolation insuffisante (on entend les voisins). Clim ok.
L'environnement est lugubre et sale.
Pas de piscine.
Le pdj buffet est bien mais les plats ne sont pas très bons. Ils sont faits pour la clientèle indienne.
Il y a 2 machines à café (mauvais), non adaptées pour l'hôtellerie. Elles tombent sans cesse en panne.
Un Ibis Styles de qualité et confort bien en-dessous des standards.
Je ne le conseille pas

Self

6/10

Pleasant

02 Dec 2024

Alejandra

El hotel no tiene muy buen mantenimiento y los cuartos no estaban muy limpios. Sin embargo está bien ubicado para salir a caminar y el desayuno es bueno

Leisure

10/10

Exceptional

21 Jun 2024

raul

Excelente

10/10

Exceptional

02 Apr 2024

Marco

Meilleur hotel qualité prix que jai fait depuis mon arrivé en Thailande, très bon petit déjeuner et excellent café. Merci d'avoir gardé en sécurité ma grosse valise pendant mes visites à Ko Phi Phi et Ko Lanta.

Leisure Self

10/10

Exceptional

30 Mar 2024

Marco

Merci c'était très bien

Leisure Self