Crystal Inn Phuket

10/10

Exceptional

17 Mar 2024

Michael

Clean room and good location, especially if you need the Phuket terminal 1 bus station. I may have misunderstood some info. I thought that breakfast was available to purchase from 7-10:00. I was told that there was no breakfast. Not a big problem for me, but would have been convenient.

I would stay here again

8/10

Excellent

26 Nov 2022

Pradip

Clean

Good

Partner

8/10

Excellent

08 Mar 2018

sole traveller

Close to shopping and food market \nCentre of town

Stay many times at Crystal inn
Will stay again when in Phuket town
Worth the price and perfect location in Phuket town.

10/10

Exceptional

20 Feb 2018

Richard

Very good value.

A very good value hotel in central Phuket Town.

2/10

Poor

06 Feb 2018

Verified traveler

Terrible hotel!

My friend and I️ flew into Phuket late at night and needed a place just to sleep before we took the ferry to Phi Phi the next morning. This hotel was in terrible confdition, so much so that we didn’t even shower there.

6/10

Pleasant

31 Jan 2018

Verified traveler

Clean room to sleep in

There was no wifi in the rooms and said that it would be fixed by morning and it wasn’t fixed he entire time we were there. Bathroom was not well kept and the facet was broken.

Family

2/10

Poor

02 Dec 2017

Alex

Worse place we stayed in thailand

The staff there were extremely rude and tried to hustle us into paying for 2 days when we only wanted to stay for one.. we ended up leaving only after 12 hours after they wouldn't answer when we were supposed to check out by.. when we asked they just laughed and looked at each other making us feel very uncomfortable.. at one point the whole staff came out to basically mock us.. extremely unhappy with our stay there, would not recommend it to anyone.. if anything we would say beware of this place.. they will try and basically rob you

6/10

Pleasant

31 Oct 2017

celine

Nice hotel in the city

Nice hotel. Walking distance to market and shopping mall. Room was spacious. Very convenient.

4/10

Poor

20 Mar 2017

Miranda

No, nope, and never

We wanted to visit phi phi island so we flew from Bangkok to Phuket for one day. For one night you'll survive but this is definitely not a place to stay for a few days. The lobby is best looking area of the hotel other than that the hotel is dated and ran down. The hallway where the rooms are reminds me of a haunted psych ward. Our flatscreen tv did not work and there were stains on the sheets and bed skirt. Someone was smoking in another room near us and it smelled as if they were smoking right in our room. The only pros about this hotel is that it was close to a McDonald's and few other eating places and souvenir shops. When I checked out the lady at the front desk was nice but the other men that worked there wasn't welcoming at all. I believe they were actually talking about is in their language. Yes it may be cheap but I would suggest skipping this hotel

2/10

Poor

18 Mar 2017

Verified traveler

Do not stay here

Terrible staff. There was hair everywhere. In the hallways, the bathroom, and in the room. There looked to be bugs on the mattress. I could not stay here. After we checked out, we asked hen to call us a cab. They called one of their friends to take us to our next hotel. When we refused their friends car, the friend followed us to the hotel up the street and watched us while we asked that hotel to call us a legitimate cab. It was very strange.

8/10

Excellent

15 Mar 2017

Katie

Basic hotel with everything you need

Everything that you need is there and is fine for a night or two. Within walking distance to some good restaurants and short taxi ride to Rassada Pier. Water temperature kept going hot and cold but it was fine

8/10

Excellent

11 Mar 2017

Rajj Khera

Nice

It was fine to stay there in my opinion it doesn't have all the amenities

4/10

Poor

23 Feb 2017

Peter

Hotel stay

Located downtown
Food and shops are within walking distance to main bus terminal

8/10

Excellent

08 Jan 2017

Verified traveler

Clean and cheap no frills hotel

Made this reservtion last minute. We were traveling with a one year old, so cleanliness and safety were out top concerns. The hotel was clean and very safe. They served good breakfast. Overall, a positive experience with this cheap, no frills hotel.

Family

8/10

Excellent

07 Jan 2017

Loriot

Location

Their location is near to the market fot food; but not the beach

6/10

Pleasant

21 Dec 2016

Analiza

Needs TLC

Dated needs lots of maintenance

Family

6/10

Pleasant

10 Oct 2016

steven

clean room easy to go around the town area .nice food

6/10

Pleasant

26 Aug 2016

sandy

convenient

this hotel is reasonably priced,close to lots of shopping & eateries,but the rooms are in need of an upgrade,the showers are in need of some replumbing.The room service is good,beds comfortable,air conditioning noisy.

2/10

Poor

27 Apr 2016

Damien

Trear their guests terribly, dont stay here

Wifi didnt work, breakfast was terrible, no service, manager was rude, refused to give refund when i cancelled my last night and chose to go elsewhere, tv isnt cable (no chanels with english language)

Family

6/10

Pleasant

20 Apr 2016

Dan

Fine overnight stay

Quite a simple hotel. Very convenient for a stay over in Phuket town. Clean.

4/10

Poor

07 Mar 2016

Henrik

Try somewhere else

We arrived late in Phuket, that's why we stayed on night here. The room was clean etc but the lady in the reception was very non service minded. Like when I asks for the wi-fi password she was very annoyed etc and didn't make you feel welcomed.

Partner

8/10

Excellent

31 Jan 2016

Keri

Great Hotel in great location

stayed for one night and it was very good price. I was really pleasantly surprised my room was nice had all the essentials.

Family

8/10

Excellent

23 Jun 2015

LEE

Crystal Inn Phuket

OK.

Family

6/10

Pleasant

05 May 2015

Verified traveler

noisy guests and phone rings.

perhaps a little reminder to others. Also, Phone ringing to staff laundry room should be review.

8/10

Excellent

24 Apr 2015

Yanto

Good services

The receptionist very helpful, the place was alright for the price that we pay.comfortable and clean.

Partner

6/10

Pleasant

08 Mar 2015

Verified traveler

Ok hotell for the price

The hotell was clean but very outdated. The staff was nice but they didn't speak much English. It wasn't much to do near the hotell and we had to pay taxis to try to get to some of the sights we wanted to see.

Family

6/10

Pleasant

03 Jan 2026

Anass

Très bon rapport qualité prix

Leisure Partner

8/10

Excellent

01 Feb 2025

dominique

Isolation phonique inexistante ; on a l’impression que l’on dort la fenêtre et la porte ouverte .

Leisure Partner

4/10

Poor

09 Jan 2025

ZÜLEYHA

Göründüğü gibi değil

4 günlük phuket seyahatimizde bu otelde kaldık. Otel fotoğraflarda iyi görünüyordu ancak çok eski ve vasat.
Duş almak çok zor çünkü duş başlığını astığınız yer sabit ve oynamıyor su karşı duvara vuruyordu. Banyo da ki lavabolar basmalı ve elinizi yıkamak istediğinizde sürekli basmanız gerekiyor elinizi çeker çekmez su kapanıyor bu yüzden iki el ile yüz yıkamak bile imkansız. Saç kurutma makinesi yok. Yüz havlusu yok. Saç havlusu yok. Sadece old towna yürüterek 5 dakika da ulaşabiliyorsunuz hepsi bu.

Partner

6/10

Pleasant

05 Jan 2025

Norikatsu

good

10/10

Exceptional

29 Mar 2019

Verified traveler

スタッフの方が親切です。

プーケットタウンの中心部からは少し離れていますが徒歩圏内です。
周りにもコンビニやレストラン、屋台街もありとても便利でした。
お部屋はごく普通ですが、掃除もきちんと行き届いていました。wifiもスムーズでした。
何よりスタッフの方達がとても親切です。
タイ語も英語もできない私たちの伝えたい事にもとてもにこやかに一生懸命理解してくれようとしてくれたのが印象的でした。
とてもお値打ちだけど安心できるホテルでした。

Family

8/10

Excellent

16 Feb 2019

Verified traveler

Hotel très bien, à 7 min de la station de bus. Salle de bain un peu ancienne mais nous sommes en Thaïlande donc pour ce prix ça reste très correct

Leisure Self

6/10

Pleasant

14 Nov 2018

KIN HANG

一般

Friends

10/10

Exceptional

18 Aug 2018

Verified traveler

深夜でもチェックイン可能。床も浴室もきれい。朝ごはんも食べられる。プーケットバスターミナルまで徒歩5分。

4/10

Poor

04 May 2018

Verified traveler

値段相応

寝るだけの宿として安いところを選びました。
タオル等ありましたが、ボロくて使う気になれない感じでした。

ロケーションは良いです。

Partner

8/10

Excellent

24 Feb 2018

Laure

Bon hôtel de passage

Un bon hôtel de passage avant de prendre le bateau à rassada pier

Partner

6/10

Pleasant

06 Jan 2018

diji

Centre ville proximite des marchés et des transpor

Sejour ayant permis une obqervatoon indoor de la vie thai citadine.. meme si effet toutiste

6/10

Pleasant

15 Nov 2017

マッキー

リーズナブル。ピピ島への移動前日に泊まるのにおすすめ。

夜プーケット着、翌日ピピ島へ移動するために利用しました。

21：00過ぎ着だったので、ホテルを通して空港からホテルまでのシャトルバスを予約しました。

以下はホテルとは直接関係なさそう（外部委託してそうな）話ですが、参考までに。

結果的には空港からホテルまで無事送迎してもらい問題なかったのですが、送迎予約後にメールで「空港到着口でスタッフが名前のプレートを持ち待機している」と通知があったのに、実際は飛行機がプーケット空港到着直後にドライバーから携帯に直接電話があり「ｊ出口を出たら電話してくれ」とのこと。
話が違うなぁと思いながらも電話でやり取りしてドライバーと合流、ホテルまでたどり着きました。その日の24時頃、電話があり、タイ語だったので意味が分からず、フロントスタッフに代わってもらったところ、空港で待機していたスタッフから「今どこにいるのか？」という確認の電話だったそうです。
電話をかけてきたスタッフも「ちゃんとホテルについているなら問題ない（マイペンライ）」だそうですが、真面目な私はなんだか自分が悪いことをしたような気になってしまいました。
タイ国内の旅行ではこういうことがよくあるので、もしこれからご利用される方が同じようなことに遭遇しても気になさらなくていいと思います。

8/10

Excellent

30 Sep 2017

MATSUZAWA

割安でのんびりできる

フロントにスタッフが2～３人いるので話がしやすい、フライトのボーディングパスも１０バーツでプリント出来た。
朝食は、トースト、お粥、タイ食から選ぶ。近くにロビンソンがあるので、4階のフードコートが使える。また、近くのアップタウンというタイレストランが、安く最高。

8/10

Excellent

16 Aug 2017

Joe

ใกล้ตัวเมือง ห่างทะเล แล้วแต่ชอบ

ตอนแรกเห็นเก่าๆนึกว่าห้องจะแย่
แต่ห้องสะอาด มีน้ำร้อน ตู้เย็น แต่ที่เก็บของคล้ายๆเซฟไม่ดีเลย
แต่ราคาไม่กี่ร้อยไงมันก็ดีอะแต่มันไกลทะเลนะถ้าชอบทะเลพักที่นี่คงไปใหนลำบาก
แนะนำไปราไวย์อะใกล้สุดแต่ก้ 15 โลได้ละ

6/10

Pleasant

25 Jun 2017

michel

Correct mais sans plus

Hôtel en centre ville de phuket town. Chambre correcte avec bas plafond. Bien pour ne pas payer trop cher

Partner

8/10

Excellent

15 May 2017

cal

ピピ島行きのフェリーターミナルに近いホテル（タクシーで）

夜遅い時間帯に空港に着いたのですが、ホテルから割安の値段でタクシーを配車してもらいました。受け付けも丁寧な対応で満足です。

8/10

Excellent

04 Mar 2017

Verified traveler

ピピ島への移動前夜に宿泊しました

ピピ島への移動前夜の宿泊に1泊だけ利用しました。周辺にはカオマンガイ、ホッケンミーで有名なお店があります。夜遅くの利用は難しいかと思いますが、快適な滞在ができました。ロビンソンデパートや市場も近くにあるので利便性は高いと思います。

Partner

8/10

Excellent

03 Mar 2017

dong eun

싸고 깨끗한 호텔

밤에 공항으로 가기 전에 잠깐 들렀습니다. 1박당 2만원치고는 룸 청결도는 괜찮았습니다.
잠깐 쉬다가기에는 좋았습니다.
특히 무료 와이파이 제공이 맘에 들었습니다.

Family

4/10

Poor

09 Feb 2017

carsten

Utroligt kedeligt hotel, der var ingen ting ud over et køleskab med øl og sodavand !
Der lå flere hundrede longtail både på stranden så man dårligt kunne bade!
Meget skrald lå og flød alle vegne!

Partner

4/10

Poor

29 Jan 2017

Manuela

Unterkunft für max. eine Nacht

Obwohl es ein Zwei-Sterne-Hotel ist, fühlten wir uns dort nicht sehr wohl. Die Klimaanlage war sehr laut, der Strassenlärm unüberhörbar und die Waschtücher dreckig. Es scheint ein altes Hotel zu sein, welches für einen kurzen Aufenthalt aber genügt. Der Essbereich neben der Lobby sieht dagegen sehr gepflegt und schön aus.

8/10

Excellent

26 Dec 2016

Fredric

Smidigt och billigt

Helt OK hotell för billig peng.

Family

8/10

Excellent

25 Jul 2016

Beo Deul

다음날 푸켓에 들어가는 일정을 위해. 라싸다피어와 가까운곳에서 하룻밤 묵었는데. 괜찮았습니다.

Partner

6/10

Pleasant

18 Jun 2016

Michael

Eine Nacht

War nur für eine Nacht. Daher war es ok . Es sollte aber mal wieder renoviert werden, sieht schon recht angewöhnt aus

10/10

Exceptional

30 May 2016

Verified traveler

super hotel-bon rapport qualité prix

Super séjour. Nous sommes restés que 2 nuits mais le personnel est super sympa et accueillant, la chambre est propre, plutôt grande, douche classique avec WC. Lit confortable. Quartier sympa en plein pukhet town, proche du ferry, de tous les magasins et du marché. Super. Je recommande.

Family