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Hotel Seri Malaysia Kuala Terengganu
Terengganu and Kelantan · Malaysia
Lot 1640, Jalan Hiliran, (Balik Bukit), Terengganu, Lot 1640View location
6.8/10Good202 Reviews
Cleanliness6.8/10 6.8
Service7.2/10 7.2
Comfort6.8/10 6.8
Condition6.2/10 6.2
Location10.0/10 10.0
Neighborhood7.4/10 7.4
Amenities6.0/10 6.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Seri Malaysia Kuala Terengganu
This hotel offers designated smoking areas. Enjoy a meal at Cafe Sekayu Coffee House or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite. Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and minibars. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
Distances are displayed to the nearest 0. 1 mile and kilometer. Kampung Cina - 0. 1 km / 0. 1 mi- Ho Ann Kiong - 0. 3 km / 0. 2 mi- Pasar Payang - 0. 7 km / 0. 5 mi- Central Market - 0. 8 km / 0.
5 mi- Sultan Ismail Nasiruddin Shah Stadium - 0. 9 km / 0. 6 mi- Zainal Abidin Mosque - 1 km / 0. 6 mi- Istana Maziah - 1. 2 km / 0. 7 mi- Bukit Che Long - 1. 9 km / 1.
Show less
2 mi- Kuala Terengganu Drawbridge - 2. 1 km / 1. 3 mi- KTCC Mall - 2. 7 km / 1. 7 mi- Batu Buruk Beach - 3. 4 km / 2. 1 mi- Terengganu Craft Cultural Centre - 4. 5 km / 2. 8 mi- Pulau Mandor - 4.
7 km / 2. 9 mi- Terengganu State Museum - 4. 7 km / 2. 9 mi- Crystal Mosque - 7 km / 4. 3 mi. The preferred airport for Hotel Seri Malaysia Kuala Terengganu is Kuala Terengganu (TGG-Sultan Mahmood) - 15. 2 km / 9.
4 mi A stay at Hotel Seri Malaysia Kuala Terengganu places you in the heart of Kuala Terengganu, steps from Kampung Cina and 4 minutes by foot from Ho Ann Kiong. This hotel is 0. 5 mi (0. 8 km) from Central Market and 0. 5 mi (0.
8 km) from Pasar Payang.
A stay at Hotel Seri Malaysia Kuala Terengganu places you in the heart of Kuala Terengganu, steps from Kampung Cina and 4 minutes by foot from Ho Ann Kiong. This hotel is 0.5 mi (0.8 km) from Central Market and 0.5 mi (0.8 km) from Pasar Payang.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a security system
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 20 for adults and MYR 15 for children
- Nearby parking fee: MYR 6 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Malay
English
Nearby attractions
Kampung Cina
0.1 km / 0.1 mi
Ho Ann Kiong
0.3 km / 0.2 mi
Pasar Payang
0.7 km / 0.5 mi
Central Market
0.8 km / 0.5 mi
Sultan Ismail Nasiruddin Shah Stadium
0.9 km / 0.6 mi
Zainal Abidin Mosque
1 km / 0.6 mi
Bukit Che Long
1.9 km / 1.2 mi
Mayang Mall
2 km / 1.2 mi
Kuala Terengganu Drawbridge
2.1 km / 1.3 mi
KTCC Mall
2.7 km / 1.7 mi
Batu Buruk Beach
3.4 km / 2.1 mi
Pulau Duyong
4.4 km / 2.7 mi
Terengganu Craft Cultural Centre
4.5 km / 2.8 mi
Pulau Mandor
4.7 km / 2.9 mi
Terengganu State Museum
4.7 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 135
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Airport Shuttle
- Room service
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Hotel safeExtra charge
Show 10 more facilities & services
- Lift accessExtra charge
- GardenExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Seri Malaysia Kuala Terengganu
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Seri Malaysia Kuala Terengganu
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Seri Malaysia Kuala Terengganu
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Seri Malaysia Kuala Terengganu
75
reviews shown
Mohd Razali
Nice
Choong Mei
Practically the location was in the city but the hygienes of the room and toilet was very bad! The room wasn’t clean and the toilet was a nightmare. At that rate and star I would only give it as an Inn more than the word Hotel.
Khairul Khalil
Staff were friendly and attended our needs.
LAI HOCK
A lot of local food near around the hotel.
Victor
Is there other options ???
Hotel is very old, breakfast was nothing during fasting months.
Chai Keong
Location and staff were OK.
Rusty water, poor room maintenance, power failure.
Rusty water, poor room maintenance, power failure.
Careena
Cons:
Old property, bathrooms need a lot of work. The rooms need to be refurbished.
Pro:
Very good location, walking distance to eateries and waterfront. Breakfast overlooking the river was nice.
Old property, bathrooms need a lot of work. The rooms need to be refurbished.
Pro:
Very good location, walking distance to eateries and waterfront. Breakfast overlooking the river was nice.
kenneth
old, run-down condition, dirty, unclean. DONOT stay here. there is another hotel very nearby, which is FELDA much better.
Ahmad Fahmi
Price is ok. Quite comfortable.
Not a bad choice to spend a nigth after long journey travelling. Breakfast option was good enough.
Not a bad choice to spend a nigth after long journey travelling. Breakfast option was good enough.
Mohd Zainal Abidin Bin Abdullah
Overall okay
Kee
Good to stay
Very convenient location.
Verified traveler
disappointed
Toilet so dirty..Hotel old season.. breakfast very bad!
Jurinah
Last place to choose
Stayed on 30th Aug 20.
Would be the last choice of hotel to stay.
Furnitures are old. Corridor floor tiles are dirty. Bathroom with yellow stains on wall tiles. No shower curtain. No minibar fridge.
Overall very dissappointed with Seri Malaysia.
Would be the last choice of hotel to stay.
Furnitures are old. Corridor floor tiles are dirty. Bathroom with yellow stains on wall tiles. No shower curtain. No minibar fridge.
Overall very dissappointed with Seri Malaysia.
HAFIDZAH
good hospitality
Verified traveler
Good
Akif
TERRIBLE
the most dirtiest toilet I've ever been, room is extremely basic below my expectation
Verified traveler
Kebersihan bilik air amat mengecewakan, lantai dan dinding bilik kotor berkerak, pemegang shower seperti bertahun tidak di bersihkan. Tiada selipar bilik disediakan. Sarapan pagi tidak sedap dan menarik langaung
Verified traveler
Bathroom need upgrade..
Chia Minn
Old dated hotel that needs an upgrade
Verified traveler
Location is superb next to a beautiful river but the breakfast need to be upgraded
Verified traveler
Berpatutan
Maria
like: location
dislike: hospitality and facility
dislike: hospitality and facility
Verified traveler
I don’t like about the parking space. I have to park my car outside the hotel area and got a compound ticket.
Verified traveler
Car park full at night. Had to park my car outside hotel and got a summon for not paying parking at 10am next morning.
Verified traveler
Parking space very limited, old utilities
Guest
Noted some guests allow to bring durian to hotel although there are signs stated durian strictly prohibited at hotel premises.
Verified traveler
Bilik air kurang memuaskan & berbau..
Tuala agak kusam
Service yg agak teruk,saya minta plastik untuk letak baju basah sampai check out tidak dihantar..last2 saya minta dengan cleaner yang lalu untuk service room.
Breakfast baik
Semoga Pihak Pengurusan ambik cakna berkaitan komen pelanggan dan improve .
Tuala agak kusam
Service yg agak teruk,saya minta plastik untuk letak baju basah sampai check out tidak dihantar..last2 saya minta dengan cleaner yang lalu untuk service room.
Breakfast baik
Semoga Pihak Pengurusan ambik cakna berkaitan komen pelanggan dan improve .
Verified traveler
The hotel is old and dirty. Especially the toilet wall and floor. I book the event hall. The audio cable, not working properly, the air Con in the event hall is not working properly. I order coffee for 30 pax. Paid Rm150 but was told later upon request that no creamer is provided for event .
Tarik
Bad experience.
The condition of the room is terrible, it looks different than the pics, I expected something basic but not bad, the breakfast was terrible, the bread is old, all I could have was a tea.
Hj
Good location at china town
Theresa
Convenience hotel
Basic amenities and standard room size. Bathroom condition would require a revamp.
Verified traveler
near pasar pahang and walking distance to cruise jetty
Verified traveler
I like :-
Good Location
Nice food at cafe
Friendly staff
Don't like :
Limited parking space, had to wait for empty space
Had to park at parking space under Majlis Perbandaran KT
Good Location
Nice food at cafe
Friendly staff
Don't like :
Limited parking space, had to wait for empty space
Had to park at parking space under Majlis Perbandaran KT
Khairi
Its location is near to attractive place.
Anynomous
Nothing, all very poor two stars hotel with smelly and moldy room. The staffs are rude and they are less educated to be polite with the guests. No wifi inside the rooms, oh my good, is this what they claimed themself as two stars hotel?
Verified traveler
The place clean & staff friendly
Verified traveler
Everything is nice and okay with the seaview and sunset. Near to the chinese village. You can walk to pasar payang easily. Startegic place!
Verified traveler
i would suggest hotel to hire part time FNB staff during peak season. so your guest breakfast time will be much smoother.
Verified traveler
The bathroom is dirty and need to upgrade. The towel is old and need to change to a new towel. Overall the hotel is extremely old and need to refurbish.
Verified traveler
Good location
Verified traveler
not enough car parking space, toilet too small, hotel not well maintain, got room with light bulb not working, hot shower not working
Alice
Could use some TLC
We stayed here due to the hotel central location. Based on other's reviews we were aware that the hotel was basic. Checkin was good however when we viewed the room it did not have a mini fridge or coffee/tea facilities. When I asked about this at reception I was told that only family rooms had such facilities. I then upgraded to a family room which was much more comfortable than the first room I viewed. I would suggest Hotel.com and the hotel review the room descriptions as I have gone back to review and found the room descriptions somewhat confusing. The hotel could use a major upgrade. The hallways are dark and noisy. The room was clean but again could use upgrade. We were lucky as it was not busy so was quiet for our 2 night stay. the staff did their best to assist us and overall our stay was quite pleasant. If you want to we close to Chinatown and are staying for a short time, this might be a good fit. Just be advised it is basic. There is on site parking but spaces are limited. Breakfast is ok. I am sure there is more of a selection when the hotel is fuller.
Amran
The restaurant staffs are poorly trained,. There isn't a supervisor to supervise the staff early in the morning. I have request for the napkin paper and the soup spoon which should be ready at the buffet spread...
Nik
Most poor Hotel among Seri Malaysia with that rate, budget hotel below RM100 is much much better than this hotel. Below are my comment:
1) Staff at reception was not helpful and poor customer service
2) Room was very bad - Toilet and shower area too cramp, towel look faded and yellowish, ask for extra towel cannot provide, only 1 plug point available, WiFi was unable to connect bad coverage
3) Breakfast with too little of choices and they should promote local food like Nasi Dagang with Ikan Tongkol instead of \"Curry Egg\" that was soo cheap menu or Nasi Lemak.
4) Overall - will not visit this hotel again in future.
1) Staff at reception was not helpful and poor customer service
2) Room was very bad - Toilet and shower area too cramp, towel look faded and yellowish, ask for extra towel cannot provide, only 1 plug point available, WiFi was unable to connect bad coverage
3) Breakfast with too little of choices and they should promote local food like Nasi Dagang with Ikan Tongkol instead of \"Curry Egg\" that was soo cheap menu or Nasi Lemak.
4) Overall - will not visit this hotel again in future.
sivagnanam
For a night it was nice stay for the price.
Adam
nice view
affordable compare to other budget hotels, clean, river view and you can walk safely at the midnight even though you are alone.
Verified traveler
Easy access, nice environment
All good
sofea
Close to pasar payang.. and nice view
The whole room (310) smell massage oil(minyak angin) so strong! Make my head spinning. The rest was just nice.. the bathroom n toilet bowl a bit dirty.
YinKwong
Redang stop over in Kuala Terengganu
quite, Near china town and walking distance to Shahbandar Jetty.
Etons
A Very Convenient Area
It was my first time in KT & a memorable weekend.
To KT for a wedding. SM was highlighted by a friend. Room & facilities inside the room were ok, eventho it was at the ground floor facing the road side. We requested for a family room with a view, but it was fully booked & only 4 units.
To KT for a wedding. SM was highlighted by a friend. Room & facilities inside the room were ok, eventho it was at the ground floor facing the road side. We requested for a family room with a view, but it was fully booked & only 4 units.
Mieja
Walking distance from Pasar Payang
This hotel is strategic and nearby to main attraction which is Kampung Cina and Pasar Payang. However, the facilities is quite old and dusty. Overall rate from my stay is GOOD. Keep it up to serve a good service.
Haidi
Nice and convinience place to stay
Near to Pasar Payang
Near to Pasar Payang
hezri
Just ok
Near tourism must visit place.. around 300 meter for the hotel..
The hotel is located near the main road
The hotel is located near the main road
Aimee
The hotel's location is great. It is right in the middle of the town. Walking distance to Pulau Warisan, Kampung Cina and Pasar Payang. UTC is walking distance as well. However Grab and Uber are easily requested here.
The staff was great except for 1 lady who told us off unnecessarily for eating the complement fish crakers. It annoyed us till we when up our rooms immedietly. Other than her, they are rather helpful.
The staff was great except for 1 lady who told us off unnecessarily for eating the complement fish crakers. It annoyed us till we when up our rooms immedietly. Other than her, they are rather helpful.
Mohd salim
Nice n Good
khairul amin
Nice hotel
Nice hotel with affordable price.
Easy to find and have good parking space especially during night time.
Easy to find and have good parking space especially during night time.
Verified traveler
good accommodation, near to tourism area
good food, friendly staff, good location because near to tourism attractions
Shamsul
Just nice to stay
No WiFi.. only at Lobi area.. frustrated. Hotel just nice to stay.
Noor Zainita
Bed is not comfortable.....quite hard
Shower head cannot be adjusted
Shower head cannot be adjusted
Verified traveler
Best room....nice view...so cool...my kids love it.....we enjoy stay here.....will stay here again next trip....
YAU
I feel satisfied with the hotel
Hotel is easy for me go to China Town. Staff I think satisfied because most is the local people, they are quick helpful & friendly. Still need to improve.
Fiza
Nice hotel and staff
Comfort and friendly hotel. Nice environment and closed to city centre
NUR AFFIQAH
Nice & wide room. Delicious meal with beautiful riverview.
Verified traveler
Ok. not bad. Near town. But parking space is tooo small.
aaron
Long time, no see ...
It has a great location - beside the river, next to the waterfront and also kampung cina, where there is a lot of chinese food. It is rather old ... you can see the cramped shower space in the bathroom ... and the breakfast is quite simple, compared to about 10 years ago. However, the rates are affordable and they do have a lift, compared to some HSM.
Verified traveler
nice
confortable for anyone
baharin
Room cleanliness and comfort need to be improved
Overall is okay. But a few things such as cleanliness need to be improved. A bit dusty carpet and old blanket is still be used.
EiMa
Nice hotel, comfort room with delicious breakfast.
Nice hotel, comfort room with delicious breakfast. Suitable for holiday with family. Very recommended.
Syafeq
Really good experience and nice view
Thank you for your good cooperation and such lovely breakfast served in the morning..please add more parking for people to come..
Verified traveler
Nice to stay
Nice to stay, nearby to interest place, especially to pasar payang.
Verified traveler
good
Joy
staff friendly
room has bit smelly, and so dark not clean, extra bed just put on the corridor and feel like live in the mortuary
Marilynne
Would recommend
Great view from window, clean and comfortable room. Wi-Fi only in lobby and very slow. Great location, friendly staff, quiet. Food OK.
Verified traveler
our trip during the second day of eidul fitri. nice view besides a river besides kuala terengganu china town, not far from kepayang market and interesting lighting view during night
Verified traveler
I did not enjoy the stay. There is insufficeint parking and no wifi in the room .Thank you
Location & surroundings
Hotel Seri Malaysia Kuala Terengganu
Lot 1640, Jalan Hiliran, (Balik Bukit), Terengganu, Lot 1640, Kuala Terengganu, Malaysia
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Hotel Seri Malaysia Kuala Terengganu
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