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Arena Boutique Hotel Kuala Terengganu

Terengganu and Kelantan · Malaysia

No 49 Jalan Sultan IsmailView location

8.0/10Excellent72 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.2/108.2
Condition8.2/108.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arena Boutique Hotel Kuala Terengganu

Enjoy amenities such as a 24-hour fitness center and bicycle rentals. This hotel also features complimentary Wi-Fi, concierge services, and an arcade/game room. Business services, dry cleaning/laundry services, and a 24-hour front desk are also available. Planning an event?

The hotel offers 600 square feet (56 square meters) of space, including conference space and two meeting rooms. A roundtrip airport shuttle is available for a surcharge (24 hours), and free self-parking is available onsite.

Make yourself at home in one of the 88 air-conditioned rooms featuring Smart TVs and coffee/tea makers. Bathrooms include showers, bidets, and hair dryers. Conveniences include phones and desks. The Arena Boutique Hotel Kuala Terengganu is a short walk from Kampung Cina and Ho Ann Kiong Temple.

Nearby attractions include the Central Market, Sultan Ismail Nasiruddin Shah Stadium, and the Kuala Terengganu Drawbridge.

Read more about this hotelShow less

With a stay at Arena Boutique Hotel Kuala Terengganu in Kuala Terengganu, you'll be a 3-minute walk from Kampung Cina and 6 minutes by foot from Ho Ann Kiong. This hotel is 0.7 mi (1.1 km) from Central Market and 0.7 mi (1.1 km) from Sultan Ismail Nasiruddin Shah Stadium.

Make yourself at home in one of the 88 air-conditioned rooms featuring Smart televisions. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in Kuala Terengganu? This hotel has 600 square feet (56 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Cash deposit required Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of MYR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
  • Optional fees
    • Airport shuttle fee: MYR 30 per vehicle
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Kampung Cina 0.3 km / 0.2 mi
Ho Ann Kiong 0.5 km / 0.3 mi
Sultan Ismail Nasiruddin Shah Stadium 0.6 km / 0.4 mi
Pasar Payang 0.8 km / 0.5 mi
Zainal Abidin Mosque 0.8 km / 0.5 mi
Central Market 0.9 km / 0.5 mi
Bukit Che Long 1.6 km / 1 mi
Mayang Mall 1.7 km / 1.1 mi
Kuala Terengganu Drawbridge 2.2 km / 1.4 mi
KTCC Mall 2.4 km / 1.5 mi
Batu Buruk Beach 3.1 km / 1.9 mi
Pulau Duyong 4.6 km / 2.8 mi
Terengganu Craft Cultural Centre 4.7 km / 2.9 mi
Terengganu State Museum 4.9 km / 3 mi
Pulau Mandor 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
Show 15 more facilities & services
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Conference room
  • Meeting room: 2
  • Business centre
  • Game room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM SMOKING PREMIUMFAMILY ROOM • SMOKING PREMIUMFAM.JK-PI

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM SMOKING PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SMOKING PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JK-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR SMOKINGFAMILY ROOM • SUPERIOR SMOKINGFAM.SU-JK

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIUM WITH VIEWSFAMILY ROOM • PREMIUM WITH VIEWSFAM.PI-WV

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR QUEEN BEDFAMILY ROOM • SUPERIOR QUEEN BEDFAM.QN-SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIUMFAMILY ROOM • PREMIUMFAM.PI

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    FAMILY ROOM PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Arena Boutique Hotel Kuala Terengganu

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arena Boutique Hotel Kuala Terengganu

8.0
Excellent
72 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
8.2 /10
Amenities
8.4 /10
44 reviews shown
10/10
Exceptional
11 Jun 2026
Moira
Nice new building. Very clean. Aircon was either freezing or turn it off. The fan only worked on high speed. Good location if you want to be in the middle of town.
Partner
6/10
Pleasant
14 Apr 2026
Mun Khoon
The room was dusty ( can see dust on the wall and table top). Found 3 hairs on the pillow and asked the staff to change. Staffs were friendly and responded to it quite fast.
Family
6/10
Pleasant
19 Feb 2026
joseph
Good budget hotel
Friends_and_family Friends
10/10
Exceptional
25 Nov 2025
Ivor
Location was good for food and shops
Business
10/10
Exceptional
23 Nov 2025
Naninani
Clean room, staff, and near nice cafe
Self
8/10
Excellent
14 May 2025
Kiet Anh
It's good hotel but no fridge, air condition is just ok
Partner
4/10
Poor
13 Apr 2025
Zac
The hotel is not well maintained and the room is not cleaned properly.
Business Self
8/10
Excellent
23 Oct 2024
Soon Keong
Ok
Leisure Family
8/10
Excellent
24 Jun 2024
Seng
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Leisure Family
6/10
Pleasant
25 Apr 2024
Patrick

Noisy 1st floor room

Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Partner
8/10
Excellent
02 Apr 2024
Tan Poo
Clean
Leisure Family
4/10
Poor
31 Mar 2024
Patrick

Ants, dirty fridge and stained bedsheets

The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Friends_and_family Family
8/10
Excellent
27 Feb 2024
Soon Keong
Good location in the downtown.
Leisure Family
8/10
Excellent
06 Apr 2023
Harveen
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors).

Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies.

Overall it was okay for 1 night stay.
Leisure Family
8/10
Excellent
04 Mar 2023
Munizah
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..
Leisure Family
8/10
Excellent
01 May 2022
Verified traveler

clean and comfortable hotel

hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Self
2/10
Poor
14 Mar 2022
Neil
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Leisure Self
8/10
Excellent
22 Dec 2021
Hasbuhaidi
Amazing services except the room locked too early before 12 pm.
Friends_and_family Family
10/10
Exceptional
29 Oct 2021
Eileen

Comfy bed

Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Friends_and_family Friends
8/10
Excellent
02 Sep 2021
Verified traveler

Kk

Location of hotel is very convenient with banks just across the road and very near to city
Business
8/10
Excellent
28 Jul 2021
Verified traveler

Smelly pillow and bed sheet

The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell.
If this can be improved, I’ll definitely give 5/5 star.
Overall it’s good.
Business
6/10
Pleasant
23 Apr 2021
Verified traveler

Cheap. rooms are noisy because of noisy staffs

All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Business
8/10
Excellent
22 Sep 2020
Verified traveler

New, clean and comfortable hotel

New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Partner
8/10
Excellent
11 Sep 2020
Verified traveler
Very comfortable, cozy, good staff. The parking a little bit far and share with outsider even though you dont need to pay for the parking. Sometime it's hard to find a parking spot and a little worried about your car as it far from the hotel. I suggest to prepare a parking space for the guest only.
Business Self
10/10
Exceptional
24 Aug 2020
Verified traveler
Clean and chic design room, good service even though we need to be patient during check in due to limited persons allowed at the counter now. Location is excellent, close to Chinatown and they have dedicated parking behind the hotel.
Leisure Family_with_children
10/10
Exceptional
13 Jun 2020
LIM

Awesome

I've booked premium king room during my business trip and it is very good.
Business
10/10
Exceptional
16 Mar 2020
S
the room is large, basic amenities in room but got everything that i need, near to self laundry, pharmacy and next to restaurant with good food, bathroom is very nice and modern, water heater and pressure are good. recommended and will stay again for my next visit
Business_and_leisure Friends
10/10
Exceptional
16 Mar 2020
Verified traveler

Recommended!

It's a great place to stay, their hotel is clean and the service is good. The place basically is in the centre of the city so it's easier to go anywhere by car or you can even walk. However, bear in mind that it doesn't have small refrigerator in the room and they don't have an air ventilation in their bathroom. But anything else is great!
Friends_and_family Friends
4/10
Poor
11 Mar 2020
Verified traveler

new but unclean hotel

People are nice though slow but it’s ok. Hotel is new and nice and modern deco. I think these the reasons people rated high for this hotel. To me, besides nice, hotel MUST BE clean. I found hairs (Not mine) on top of the bedsheet and under the blanket. This indicated they did not change the sheets which is gross.
Business
6/10
Pleasant
23 Feb 2020
Verified traveler
The service of front desk staff on 21/02/20 is disappointing.They cannot explain clearly to customers on the confusion of availability of the room due to changes in check-in.
They should improve their communication skill and customer service.
Leisure Family
10/10
Exceptional
16 Feb 2020
Debbie
Loved how clean it was and how friendly the staff was.
Leisure Family
8/10
Excellent
15 Feb 2020
Shu Lin
After refurbished, nice and comfy.
Business
10/10
Exceptional
02 Feb 2020
Verified traveler
Such a very details finishing in every edge of the area. Keep it up !
Friends_and_family Family
10/10
Exceptional
27 Jan 2020
Verified traveler
location was great and convenient because of many banks were nearby the hotel, and the cleanliness was fabulous, super satisfied, will still stay in here if next time visit TERENGGANU!
Leisure Family
6/10
Pleasant
05 Jul 2026
ELENA
Struttura essenziale. Camera all’arrivo pulita, ma nessuno per due giorni è venuto a sistemarla.
Lavatrice assente nonostante l’indicazione del servizio.
Albergo comunque buono tenuto conto del contesto della città alquanto sporca e decadente.
Friends_and_family Family
2/10
Poor
02 Jul 2026
Hock Sing
There is cockroach inside the room, even I ask the do cleaning for the 1st night and 2nd night. When I come back from work, there is another cockroach welcome me back.

The sound proof room is totally a lie. The only sound I heard is the aircond compressor.

The photo from website is many years ago, everywhere is dirty and worn. The rain shower is rusted also. The furniture is old and worn.

The 24 hour gym is next building, it’s a public gym and limited aircond. It’s crowded when I go around 7pm.
Self
8/10
Excellent
12 Apr 2026
Fuminori
近くにセブンイレブン、レストランあり
8/10
Excellent
17 Feb 2026
Muhammad Fadzil
Bilik bersih dan luas, bilik air yang besar dan lengkap, katil tilam bantal yang empuk, cuma parking kereta di belah belakang. Parking di bahagian depan tersangat limited.
Business Family
10/10
Exceptional
19 Jan 2026
Chew Cheng
Bilik bersih
Business
10/10
Exceptional
01 Nov 2025
Chew Cheng
Yes
Business
8/10
Excellent
26 Mar 2025
Melvin
Hotel dekat tempat makan dan shopping. Pasar Payang pun tak jauh. Penginapan memang memuaskan
Partner
10/10
Exceptional
09 Nov 2024
Muhammad Fadzil

Bilik yang besar dan Selesa untuk keluarga.

STAF YANG RAMAH, LOBI YANG SELESA, BILIK DAN UNIT YG BESAR DAN SELESA UTK KELUARGA. PARKING AGAK JAUH DAN PARKING YG BDEKATAN AGAK LIMITED. SUKAR MEMINDAHKAN BARANG² DARI KERETA KE LOBI DAN UNIT.
Friends_and_family Family
2/10
Poor
04 Feb 2024
Verified traveler

Used to be nice but it’s dirty now.

The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Business
10/10
Exceptional
11 Mar 2020
Steen

Fair price

We stayed one night at Arena Boutique Hotel Kuala Terengganu. We were very satisfied. Clean hotel. Fair and low price. Close to China town and waterfront. We Can highly recommend this hotel.
Partner

Location & surroundings

Arena Boutique Hotel Kuala Terengganu
No 49 Jalan Sultan Ismail, Kuala Terengganu, Malaysia

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Arena Boutique Hotel Kuala Terengganu

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