Name: The Commerce Casino & Hotel
Address: 6121 E. Telegraph Rd., Commerce, 90040, US

2/10

Poor

30 Jul 2026

Deb

I booked 3 rooms for one night through Expedia. Two of the rooms were charged to my credit card at the time of booking and the 3rd one at to be paid at the hotel. When my guests arrived to check in, the front desk couldn't find their reservations. The front desk manager and attendant were rude and very unhelpful. They did not have an accessible room available that I reserved for someone in a wheelchair. and made my client in the wheelchair very uncomfortable. They claim none of the rooms had been pre-paid. I have confirmations saying the were paid. We ended up only using one room and the other guests drove 2 hours home instead of staying at the hotel after working a 10-hour day. I am very unhappy how my guests were treated. Also, I now have to figure out how to get the payments credited back to me. I do not recommend the Commerce Casino & Hotel. There's other better options at the Citadel.

10/10

Exceptional

29 Jul 2026

Mario

Clean room

10/10

Exceptional

29 Jul 2026

Laura

The gentleman in the front desk were so amazing and made up feel welcome. Super happy with the rooms

8/10

Excellent

28 Jul 2026

Katherine

No fridge in the room other than that that’s where I’ll be staying on my Los Angeles trips. The breakfast at the hotel was great!! I felt very safe and comfortable there.

8/10

Excellent

28 Jul 2026

Rafael

Todo muy bien sólo entregan los cuartos muy tarde

10/10

Exceptional

28 Jul 2026

Mercedes

Everything was good

8/10

Excellent

28 Jul 2026

Judy

I was hesitant to stay at a hotel with a casino and I was pleasantly surprised. The best part was the free valet parking. I also really like that it felt safe because you could only operate the elevators with your room key. It's not a fancy hotel in fact I would just call it decent but I would definitely stay there again. I also found out that if you become a member you get discounts. If you don't like firm beds then this is not for you because the beds were pretty firm and squeaky. My husband who likes soft beds was ok with the bed.

10/10

Exceptional

27 Jul 2026

Angelica

Customer sevice was amazing and super clean

10/10

Exceptional

27 Jul 2026

Ramon

I had a great experience.

10/10

Exceptional

26 Jul 2026

Matt

Was surprised it was great nice staff nice restaurants clean got primo parking with hotel stay. Bed and pillows was worth every penny. And mid week its cheep!

10/10

Exceptional

26 Jul 2026

Ruben

Everything was great
The only thing I see is on the entrance to lobby the smell of cigarettes is insane as a non smoker and also other guests walking in with babies and small children don't think is that great . Everything else besides that was great ,clean rooms, I like the fact you need the room key to use elevator , valet parking i saw they were quick to get car in at times just happen to see them drive the guests cars a little to rough at the speed bumps. Great place overall will be back some other time

6/10

Pleasant

25 Jul 2026

Trinae

I wouldn't stay here again. The casino wasn't really a casino very table card heavy. The \"bar\" wasn't really a car or a place I could hang at night. It's attached to the casino filled with my smoke and felt like a small table with 5 chairs. The diner was never open and the pool is 3 ft and very small, attached to a terrace but the outdoor sitting was very limited and barely put together. The spa is closed 3-4 days out of the week. I stayed here to get away from the city and traffic but still feel resort vibes and it was not that! It's about 20 mins from long beach which I ended up venturing out to so the only plus.

Also, valet parking is included if you are a overnight first.

6/10

Pleasant

25 Jul 2026

Daniela Correa

Property was okay overall

10/10

Exceptional

22 Jul 2026

Kelly

Great time

10/10

Exceptional

21 Jul 2026

Maria

Great

10/10

Exceptional

19 Jul 2026

RACHEL

We had an amazing 7 night stay at this hotel! Everything was 10/10 from the check in staff to the valet and even the food staff at Mr. Banks restaurant. This place exceeded our expectations. The food was so good and cheap too!! Even on the busiest night there the valet team tended to us immediately and even addressed me by name. I will most definitely return to this hotel. They didn’t charge any insane incidental charges, they offered us free valet parking for our entire stay. When I requested room service and a refrigerator for our room they beat us there! I am so grateful for every employee that works so hard to make sure the guests at this hotel truly enjoy their stay. Special shoutout to Mr. Edward for making sure that we were well taken care of while visiting. 100% recommend this hotel. We have stay at many other big name places Hilton ect and this one topped them all. We will be staying here again and again. Thank you all for everything you do. You made our anniversary one of the best ones yet!

Partner

4/10

Poor

18 Jul 2026

Abdullah

I like the location , rooms are separated with doors that you can hear the conversations going in the next room. Saff were unhelpful. Told them I want to extend the stay till 3 o'clock they said okay but keep waking me up at 11 and 12 and 1oclock

Family

10/10

Exceptional

18 Jul 2026

Javier

Good…good

10/10

Exceptional

17 Jul 2026

Blane

Not really a place to take the family or to relax

Family

10/10

Exceptional

15 Jul 2026

Fernanda

Had a great stay

10/10

Exceptional

15 Jul 2026

Louisa

Hotel was great, staff was friendly and very helpful! Would recommend to anyone!

Partner

4/10

Poor

15 Jul 2026

Carlos

Room was dirty but very friendly staff

Family_with_children

10/10

Exceptional

14 Jul 2026

Yonney

Limpia, personal atento

Friends

6/10

Pleasant

12 Jul 2026

Savuth

All the staffs were not friendly at all. Lady working at Starbucks gave me the side eye because I ask for more cream in my coffee. Service desk for poker said he’ll put my name down. I’m standing there and he said it all good now. I go sat down and wait, check the board and my name is not there. I go ask him again and he said what your name again? I give him my name again same name 5 minutes ago. Wow !! Don’t want to come here again

Partner

10/10

Exceptional

11 Jul 2026

Bobby

I felt welcomed from the moment I stepped on property. Very clean and direct with check in. Front desk staff even called me after I checked into the room to ensure everything was up to standard. I've never experienced that before. 10/10

Friends_and_family Family

2/10

Poor

10 Jul 2026

Matthew

The photos online are false. The room was beyond third world. Holes in multiple walls. Hair in the bed. Broken toilet seat. Mold in the shower. Broken door. Dirty AC unit. Dirty floor. This place is a disgusting scam.

Beware! Do not book this place

10/10

Exceptional

09 Jul 2026

Karina

Great quick stay for a weekend trip! Love the easy access to shopping & local restaurants!

Partner

2/10

Poor

06 Jul 2026

Meredith

While the hotel staff is very friendly and nice, the atmosphere is depressing. The casino is not a pleasant place to be, and the Starbucks staff is not good at what they do. We mostly hid in our room and did not have any interest in spending time anywhere inside the hotel. And if you are waiting for an Uber, don’t plan on sitting down anywhere because the only seats they have near the entrances our chairs for the smoking section.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Maria

Lo único que no me gusto es que la habitacion de al lado y mi habitacion tenian una puerta entre las dos y se escuchaba todo el ruido y la luz entraba debajo de la puerta, esa noche no pude dormir hasta las 4am cuando los vecinos decidieron apagar su musica y su Luz

Family

10/10

Exceptional

03 Jul 2026

Audrey

I had so much fun

Friends

10/10

Exceptional

03 Jul 2026

Elizabeth

Muy lindo todo. Y sobretodo súper limpio.

Family_with_children

6/10

Pleasant

01 Jul 2026

Tiana

At check in they gave me the keys to a room someone was already in. I walked in on someone. It was a very awkward situation that I wasn't very happy with. That encounter could have been dangerous. The place is nice I've stayed twice already free valet, clean rooms, nice price. But that mix up was annoying.

Self

10/10

Exceptional

30 Jun 2026

Jovanny

The property was stunning. Nice sized rooms, though they ONLY offer double beds which are regular FULL-SIZED and on the too firm side. The property is a bit isolated, theres not much around, though you can find shopping a 5 min down the street at the Citadel Outlets. Other then everything is about 15 to 30 minutes away. Easy to get to and from the airport as it's right off the highway. The casino portion was okay, I expected slot machines and a little more jazz. But if you love cards and bidding this is the place for you.

Family

10/10

Exceptional

29 Jun 2026

Maria

Clean room

Partner

10/10

Exceptional

28 Jun 2026

Juan Carlos Pina

I enjoyed my stay at the commerce, Alex at the front desk definitely made my stay worthy of 5 stars, he was very friendly, and went above and beyond to make my stay comfortable and enjoyable by offering me a fridge and microwave, WiFi passwords, telling me all about the events the Hotel has going on and everything the hotel has to offer. The room was excellent, above and beyond, clean, had a coffee machine, huge tv, a desk and a lovely bathroom. I would 100% stay here again.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Dmitrii

the room was dirty, hair on the floor all around the room. there was a door connected to the other room so you can hear everything. cannot make a cancellation and get your refund

Family

8/10

Excellent

28 Jun 2026

Anna

Everything was clean, staff is nice and friendly but they need to hire more staff for the amount of people that go there. Also 4 luggage carts for the hotel is not enough for that hotel. We never able to use one checking in or checking out of the hotel.

Partner

8/10

Excellent

27 Jun 2026

cindy

Only table games no slots. They have a resort fee for a pool that is super small. Clean room.

Partner

10/10

Exceptional

27 Jun 2026

Tamiz

My flight delayed 4x, and the hotels final check in time was 12am. I kept the hotel informed and even though it was nearly 3am when I checked in the staff waited for me and gave me a very warm welcome. They kept unlimited fresh water bottles around and it was free of cost which many hotels no longer offer. Staff was amazingly nice. The room was HUGE. I stayed for one night and would definitely go back again.

Self

10/10

Exceptional

26 Jun 2026

Maria

The staff was nice and very helpful. The room was big and very clean. We would definitely stay again.

Partner

8/10

Excellent

25 Jun 2026

Kimberly

I really liked this Hotel. Although it is really nice, there are somethings that need replacing in the rooms. I fail in the tub because I forgot my shower shoes and there is no rubber bath mat. Very slippery so don't forget your water shoes. The staff is very nice and attentive. I will definitely stay here again.

Family_with_children

4/10

Poor

25 Jun 2026

Jin Xing

No hot water

8/10

Excellent

22 Jun 2026

Andrew

We booked online, checked in late at night, the suite type we booked wasn’t available, so they upgraded us. The gentleman that checked us in was very courteous and informative. He enrolled us in the membership/rewards program and informed us of all the amenities the hotel had to offer.
There’s only a few things I think the hotel could improve on. First, would be informing customers (via booking sites) that valet parking is included in the stay. We didn’t find out until we self parked on the other side of the property and checked in. The last two would be providing the room with a mini fridge and a microwave. Especially considering they themselves have a restaurant in the hotel.
Nonetheless, we enjoyed our stay and will be returning. Just hope they’ll fix those minor issues for other potential customers.

Partner

6/10

Pleasant

22 Jun 2026

Brook

I would typically stay at a Venetian so my expectations were a little off. I expected Las Vegas Casino in LA. The room was decent. The bed was squeaky. It felt dated but clean just not as pristine as I’m used to. The card tables were full and you had to get on the list to play poker.

Partner

6/10

Pleasant

21 Jun 2026

Jose

The beds are super hard

Self

10/10

Exceptional

21 Jun 2026

Katie

The front desk are always very polite and helpful. The rooms are very quiet when I left the walk in showers.

6/10

Pleasant

20 Jun 2026

Robert

Decent hotel with shopping area located nearby. Staff was rude. Valet parking is free it has a casino but they only have tables games and the games are black jack and baccarat

Partner

4/10

Poor

18 Jun 2026

Adam

The restroom had a bad smell in the drains so we kept the doors closed as much as possible. Also housekeeping didn’t clean the room

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Jesus

Excellent! Everyone was helpful & rooms were nice!

Partner

2/10

Poor

16 Jun 2026

Felicia

Needs deep clean and update. Holes in curtains, stains on bedding. First room was not clean at all. Visible hair in shower and bed

Family

4/10

Poor

16 Jun 2026

Kailon

No hot Water, Blood on sheets

10/10

Exceptional

14 Jun 2026

Yousef Naim

Very nice

6/10

Pleasant

14 Jun 2026

Kimberly

The hotel was really nice the service was really good. What i didn't like about it was it's not a true casino it was only card games. No slots or anything else that a casino would have. Also didn't get my deposit back.

Family_with_children

10/10

Exceptional

12 Jun 2026

Anand

👌

Partner

8/10

Excellent

11 Jun 2026

Salah

the staff were helpfull

Friends

10/10

Exceptional

10 Jun 2026

Kimberly

great weekend all the way around. they didn’t have breakfast but lots of restaurants inside the hotel. also the valet parking was a game changer.

Partner

8/10

Excellent

09 Jun 2026

Stephen

Bars and restaurants are great service and very well priced also

Family

10/10

Exceptional

08 Jun 2026

Janice

I love the ambiance of this hotel.

10/10

Exceptional

07 Jun 2026

Brenda

Restroom could have been more up kept. Curtain rod rusted

Partner

10/10

Exceptional

07 Jun 2026

Tamara

First time in L.A. I wasn’t sure where to book so I took a chance. I saw it had gotten some decent reviews but I must say I was pleasantly surprised. The free valet parking was the best. The bed was vey comfortable. You had everything you needed in the room. My only disappointment was the spa was closed for most of the days that we were there. I will not hesitate to stay there again whenever I’m in L.A. Thank you Commerce

Partner

6/10

Pleasant

06 Jun 2026

Jillian

Staff is fine but the hotel is not what one would expect based on the pics and that’s being kind given the unmentioned construction that started shortly after we checked in.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Shander

Nice

10/10

Exceptional

05 Jun 2026

Enrique

Room was very clean

10/10

Exceptional

05 Jun 2026

Alexey

Good

10/10

Exceptional

05 Jun 2026

Francis

Great casino

Friends

8/10

Excellent

04 Jun 2026

Rey

Rooms were clean and nice, valet parking was a plus. Casino was a bit run down, but overall good place to stay. 5 minutes from our destination

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Claudia

Great staff not a single issue even to check in was fast.

Self

10/10

Exceptional

04 Jun 2026

Byron

Really cool and I love the kind of service that they provide to me, I love the margaritas and the guy of the bar he was really nice really recommend

Friends

2/10

Poor

03 Jun 2026

Aleda

The bed was very hard and uncomfortable. Also while staying something bit me I woke up the next morning my body was covered in bites. Also the new towels that the housekeeper brought to the room had brown stains on 2 of them it looked like poop.

Partner

10/10

Exceptional

03 Jun 2026

saeed paul

Everything good

10/10

Exceptional

01 Jun 2026

Carolina

Me encantó está bonito limpio me sentí muy segura

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Tomifa

Great place

10/10

Exceptional

29 May 2026

Roberto

Valet & front desk were convenient & fast. Quick stay, but rooms were clean & comfortable.

Partner

6/10

Pleasant

29 May 2026

Mary

The staff were wonderful even if the hotel was not the best. Parking was very hard, there were too make smokers everywhere but the staff made up for it.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Kevin

I was nervous at first, because it was a casino. It almost felt fancy hotel instead. Valet parking was awesome and very friendly staff. Most of all a Starbucks open till 3 am. plus other places to eat. Will be staying here again

Family

8/10

Excellent

27 May 2026

Winnie

交通便利

10/10

Exceptional

26 May 2026

Cesar

All the above

8/10

Excellent

25 May 2026

Regina

Location is great and is very near Citadel outlets which is the main reason why we were there. Mr. Banks restaurant closed early that night, the website says it closes at 10pm but when we got

2/10

Poor

24 May 2026

Diana

There was no toilet paper. Only 1 set of towels for 2 people... Water was shut off first day there from 12-3pm. No refrigerator in the room and not really any perks about it being a hotel with a casino. Was really Ghetto

Friends_and_family Friends

8/10

Excellent

23 May 2026

Jesus

Estacionamiento exelente habitaciones cómodas y limpias muy buen hotel.

Partner

10/10

Exceptional

22 May 2026

Jamey

Ideal stay for the area it’s in

Self

10/10

Exceptional

21 May 2026

Eberardo

Good place to stay would stay there again

2/10

Poor

20 May 2026

orlando

If you’re not a gambler don’t you stay in this hotel, the hotel have not a loving, only small desk to check in, no restaurant, ( only small cafeteria) that close at 8::pm, sometimes early , don’t offer airport service, like I said if you’re not a gambler don’t stay here, something also,yes it is a casino butt not slot machines

Family

10/10

Exceptional

19 May 2026

Javier

It was nice

Friends

10/10

Exceptional

19 May 2026

Torey Hughes or Marzette

Nne

2/10

Poor

18 May 2026

Vy

When I arrived at the hotel at 2:30 PM to check in, the staff informed me that I would not be able to access my room until after 4:00 PM; however, if I wished to check in early, I would have to pay an additional $60. I asked the staff member if she could kindly check to see if any rooms were currently available, but she simply replied, \"No.\" I would like to ask: does that staff member earn $60 an hour to justify making such a demand? I felt that the employee displayed absolutely no courtesy whatsoever.

Friends

10/10

Exceptional

15 May 2026

harmony

Love, valley and rooms are great

Self

10/10

Exceptional

09 May 2026

Benjamin

Everything was perfect

Partner

8/10

Excellent

09 May 2026

Jad

Clean rooms and free valet

Friends

10/10

Exceptional

08 May 2026

Marcello

I love the robot waitress at the drab and go and the blue tooth mirror
The staff was courteous and informative and so were the valet staff

Business

10/10

Exceptional

07 May 2026

Enrique

Valet parking and staff was good

Self

10/10

Exceptional

06 May 2026

Alana

Nice

Partner

10/10

Exceptional

06 May 2026

Alana

good

Self

6/10

Pleasant

06 May 2026

Alana

Parking was just to far from hotel

10/10

Exceptional

06 May 2026

Eliut

Love it, great customer service. My favorite in LA

10/10

Exceptional

03 May 2026

Steven

Great ‘hub’ location for visiting LA. Rooms made-up every day, clean and safe. Excellent value breakfasts and food available at their diner and other outlets serve food a good selection of food until late.

Friends_and_family Friends

8/10

Excellent

03 May 2026

Richard

The Commerce Casino was well priced and parking wasn't too bad. My room was very spacious, and it's the biggest hotel room I've honestly ever been in. Staff were friendly and there was a bar and restaurant in the lobby.

Self

8/10

Excellent

02 May 2026

Akiel

The valet was great

Partner

10/10

Exceptional

30 Apr 2026

Jerry

Loved it