Palms Motel

10/10

Exceptional

11 Jul 2026

Evan

Upon arrival the I checked in the room was clean ,however the connection to the cable wasn’t available, until the night time , so for that reason I give it 3 stars was without tv for the first 5-6 hours

Partner

4/10

Poor

07 Jul 2026

Louis

Nice for the price

10/10

Exceptional

05 Jul 2026

marcela

It is clean and close to a lot of shops and very close to the freeway.

Partner

6/10

Pleasant

04 Jul 2026

Danielle Maye

Pretty mid but does the job, floor was dirty though. Walls are suuuper thin

Partner

10/10

Exceptional

02 Jul 2026

Andro

Rejuvinating!.. feel renewed inside and out..

Self

2/10

Poor

30 Jun 2026

Michelle

People walking around dyt and night. Roo.s definitely not soundproof

Partner

4/10

Poor

29 Jun 2026

Michael

The room itself was too small & somewhat clean, but why would you put some old stained grey sheets, along with a faded grey bed spread with cigarette burn holes, on top of a lumpy old king size mattress.inside a non smoking room..I felt very uncomfortable...After parking, two blocks away, because of street closures...I tried to make the most of my stay for two days, work out under the circumstances...I tried to relax, but I couldn't get comfortable, on that lumpy old mattress..Then I tried to watch tv & the remote & the tv didn't work...

Family

10/10

Exceptional

29 Jun 2026

Lenar

New renovation. The room has an microwave and a refrigerator.

Self

10/10

Exceptional

27 Jun 2026

Emmanuel

Muy limpio y buena atención del personal

10/10

Exceptional

26 Jun 2026

JUAN

Very clean and organized

Self

10/10

Exceptional

23 Jun 2026

Edward

Been staying a few nights and im happy with the motel. I keep coming back

2/10

Poor

07 Jun 2026

Monica

If I could give this hotel 0 stars, I would.

From the moment we arrived, the customer service was absolutely terrible. The India woman at the front desk was extremely rude. When I was signing my paperwork, she literally tossed the pen at me. Even after I mentioned how disrespectful that was, her attitude did not improve.

Things only got worse at checkout. We were only about 10 minutes past checkout time because we were loading our bags into the car, and she came outside to tell us to hurry up. There was no courtesy or professionalism whatsoever.

The room itself was not much better. The bed had disgusting stains and cigarette burn marks, which made it feel unclean and poorly maintained. On top of that, the staff tried to claim that I hadn’t paid for my stay. I had to pull up my reservation and payment confirmation on the app to prove that I had already paid.

The only positive thing I can say is that the restroom was nice. Unfortunately, one decent bathroom does not make up for rude staff, poor customer service, and an unclean room.

This was one of the worst hotel experiences I’ve ever had. I will never stay here again, and I would not recommend it to anyone.

Partner

8/10

Excellent

06 Jun 2026

Jean

Nice updated and clean room! Parking is limited

Partner

6/10

Pleasant

25 May 2026

Alexandra

The parking was not so great, we only had two pillows. The sheets were really stained but since it was just somewhere to sleep for the night, it was ok

10/10

Exceptional

18 May 2026

Oscar

The room was modern, clean and the area was quiet at night. Would definitely recommend

Friends

10/10

Exceptional

04 Apr 2026

Nadine

Air conditioner always works for me

Self

10/10

Exceptional

22 Mar 2026

Nadine

Everything was good

Self

10/10

Exceptional

10 Mar 2026

Nadine

Everything was perfect

Self

10/10

Exceptional

09 Mar 2026

Nadine

100 thumbs up

Self

10/10

Exceptional

09 Mar 2026

Nadine

Beds are comfortable

Self

10/10

Exceptional

09 Mar 2026

Nadine

Everything was good

Self

10/10

Exceptional

09 Mar 2026

Nadine

Everything was good

Self

10/10

Exceptional

09 Mar 2026

April

Fridge, microwave, sopa and shampoo
Adjustable a/c heat. Shops nearby

Self

6/10

Pleasant

08 Mar 2026

Natalie

Air conditioning was working, clean restroom. Parking a bit cramped, walls are thin.

Partner

10/10

Exceptional

07 Feb 2026

Nadine

Clean And the bed was comfy

Leisure Self

10/10

Exceptional

31 Jan 2026

Nadine

Beds are so comfortable

10/10

Exceptional

19 Dec 2025

Genaro

Rooms were clean and the staff was amazing great place and i recommend this place for everyone

Partner

10/10

Exceptional

06 Dec 2025

Nadine

Clean room bed is so comfy

Leisure Self

10/10

Exceptional

30 Nov 2025

JUAN

Very helpful staff

10/10

Exceptional

29 Nov 2025

Nadine

Bed was comfortable

Leisure Self

10/10

Exceptional

23 Oct 2025

Marlon

Very nice stafff, super comfortable bed, beautiful shower and everything was nice and clean!

Business_and_leisure Family_with_children

10/10

Exceptional

27 Sep 2025

Rene

It was great

Self

10/10

Exceptional

25 Sep 2025

Justine

Clean room

10/10

Exceptional

18 Sep 2025

Shawntia

Quiet property

Business_and_leisure Partner

8/10

Excellent

14 Sep 2025

David

parking was a little tough and some of the spaces were cramped because the person next to it didnt park right

Leisure Partner

8/10

Excellent

11 Sep 2025

Enrique

Nice room, I did see a baby roach and there was excessive gnats in the parking lot

10/10

Exceptional

01 Sep 2025

Nadine

Bed was amazing I'll be back soon

Leisure Self

2/10

Poor

31 Aug 2025

Aribelle

They were so rude and wanted to up charge from first price they tell you.

8/10

Excellent

19 Aug 2025

Wayne

This is a very cozy property that is kept quite clean. It's a simple motel that beats most in the area for cleanliness, price, and modern style. Keep in mind that is just a motel so you shouldn't expect amenities. In room Fridge/Freezer and microwave are very convenient.

All I wish was better was that the water got hotter and the wifi was more reliable.

10/10

Exceptional

06 Aug 2025

Nadine

Will be back

Leisure Self

10/10

Exceptional

04 Aug 2025

heather

It was great I really recommend this hotel people are very nice easy check in

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Nadine

I'll be back

Leisure Self

10/10

Exceptional

31 Jul 2025

Ferney

Amazing the staff is great!!!?

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Nadine

Very clean and the bed was so comfy

Leisure Self

10/10

Exceptional

30 Jul 2025

Nadine

I love the bed so comfy

Leisure Self

10/10

Exceptional

28 Jul 2025

Nadine

The bed was so comfortable I'll be back 😁

Leisure Self

10/10

Exceptional

25 Jul 2025

Eduardo

Check in was easy and the check in guy was very easy to talk to

10/10

Exceptional

24 Jul 2025

Jasmine

It’s was really nice and clean just the check out time is at 10:30am and says online 11am but over all everything is good

Leisure Partner

2/10

Poor

21 Jul 2025

Raquel

The worker was very sketchy and was rude to me as well I will never stay there again

Leisure Family

2/10

Poor

15 Jul 2025

Cynthia

room wasn’t cleaned and reset after our first night. shower wouldn’t close. toilet wasn’t sealed onto floor properly. floor boards not even. could hear music from other room (people kept to themselves but obviously lived there). kinda sketch

Business_and_leisure Family

10/10

Exceptional

10 Jul 2025

Carlos

Clean rooms and friendly staff.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Carlos

Great rates.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Carlos

Was running late for check in and staff reached out to make sure everything was ok.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Carlos

Very competitive pricing compared to other motels in area.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Carlos

Easy and efficient check in.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Carlos

The staff is always very kind.

Leisure Partner

6/10

Pleasant

29 Jun 2025

Verified traveler

The room was nice but the bed wasn’t clean when we got there, I had to dust off the sheets because I could feel crumbles of stuff on the bed and there was a big band aid on the inside of the bathroom door just left there. So overall very nice modern room but it didn’t feel very clean.

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Emiliano

Very nice and clean will come back again.

Business_and_leisure Partner

10/10

Exceptional

17 Jun 2025

Luis

Vb

2/10

Poor

15 Jun 2025

ali

Rude staff

Partner

2/10

Poor

31 May 2025

Roland

Horrible bugs

Bed bugs

10/10

Exceptional

28 May 2025

Teodolo

Great deal

Room was very nice , clean and has good amount of space, Amazing customer service 10/10 would return anytime

Partner

8/10

Excellent

22 May 2025

Jessica

I will come back and recommend it to friends already

Leisure

8/10

Excellent

22 May 2025

Jessica

Good service…. Friendly staff…. I enjoyed my stay and will continue to do business here.

Leisure Partner

2/10

Poor

18 May 2025

melisa

Parking is first come first serve, my room had dirty sheets and blankets, did not have a smoke detector, smelled like cigarettes even tho it was a non smoker room… list goes on don’t stay here.

Partner

2/10

Poor

12 May 2025

Joshua

roaches , urine stains on the bed not even there over 30 minutes i brought it up the who ever was working and the window told them i was not going to stay there totally disregarded what i saying so i contacted Expedia said they would get back to me and today i just received a email pretty much saying their hands are tide that they cant help me about a refund not even after that fact i sent pictures. crazy!

Leisure Partner

10/10

Exceptional

04 May 2025

Debra

Love this place

10/10

Exceptional

30 Apr 2025

Carlos

Always a quick and smooth check in with friendly staff.

Leisure Partner

4/10

Poor

27 Apr 2025

Luis

Wasn’t clean, damages to room. Noisy at night and unsafe.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Amanuel

This is my favorite place to stay its clean the people are very nice go check them out

10/10

Exceptional

21 Apr 2025

Carlos

Enjoyed my stay. This property is definitely worth the price.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Carlos

Friendly staff. Room was in good condition.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Carlos

Clean room. Kind staff.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Nasim

Safe place to stay with good prices

Comfortable and clean private rooms. Nicely remodeled. The owner is very kind and attentive. Shopping all around. You must check it out. Amazing price

Business

2/10

Poor

25 Mar 2025

DAVID

The hotel is clean on the inside they have no amenities no blow dryer. I was there for five days no hot water or tipid at best…. The staff is condescending, not friendly at all

2/10

Poor

26 Feb 2025

David

Very disgustingly dirty…

Business Self

10/10

Exceptional

09 Feb 2025

SHERRY

It was a nice hotel. Clean. Updated and a comfortable stay. Will stay again

2/10

Poor

25 Jan 2025

Sammy

Gang members hanging out

Business_and_leisure Family_with_children

2/10

Poor

26 Nov 2024

Sammy

Never again

10/10

Exceptional

24 Nov 2024

luis

Great value

Business_and_leisure Partner

10/10

Exceptional

11 Nov 2024

William

No problem

Business

10/10

Exceptional

31 Oct 2024

Dennise

Nice

6/10

Pleasant

26 Oct 2024

GARCIA

💯💯

Business Pet

2/10

Poor

22 Oct 2024

Ernest

The mgr was rude & his assistant creeped the hell outta my girl...T V. didn't work, we couldn't get an extra sheet....
& that same creepy assistant asked for a tip cause I asked him for a face towel
I'll never,ever go BK there!!😤

6/10

Pleasant

17 Oct 2024

Verified traveler

Ehh

It's place to stay if you're passing through.

Partner

10/10

Exceptional

30 Sep 2024

Brandon

Amazing rooms

Partner

2/10

Poor

29 Sep 2024

Hayro

They were overbooked. Never got a room

10/10

Exceptional

11 Sep 2024

Yolanda

It was amazing very comfortable will be back 😊

Partner

10/10

Exceptional

10 Sep 2024

Aurora

The rooms are really clean

8/10

Excellent

07 Sep 2024

William

Said above

10/10

Exceptional

03 Sep 2024

Markiest

Management is very accommodating

Leisure Partner

6/10

Pleasant

24 Aug 2024

Marcelino

The blinds gotta go. People are so nosy and look thru the blinds to what is up your watching. Mind your business. Suggest get a curtains all black out is a standard.. and the floors squeaks instead putting plastic linol or whatever could’ve simply get cheap tiles.or stick to carpet. People are so nosy what is they doing. Saying They walk too much. And the TV are too big for a small room no wonder everyone is into your business. And HDMI don’t work. I know my ways around tv setting ya do this on. Purpose. It’s nice room but the blinds just ruined the sense of privacy.

Self

10/10

Exceptional

23 Aug 2024

Jasmine

Safe, quiet, clean

Leisure Family

10/10

Exceptional

20 Aug 2024

Jasmine

Clean, friendly, good deal

10/10

Exceptional

17 Aug 2024

Astonia Tamara

The best little hidden getaway I've had in a long time. Beautiful little rooms with a gorgeous shower! The bed was so perfectly comfortable! Great size tv and great internet connection. The staff were amazing and accommodating. I absolutely loved my stay and will definitely be back.

Leisure Family

10/10

Exceptional

06 Aug 2024

Astonia Tamara

This place is awesome. Quiet, great staff, amazingly comfortable bed. It is well kept. I totally would stay here again. I was sad to leave.

Leisure Family

4/10

Poor

05 Aug 2024

Ramiro

When we checked it it smelled like cigarettes and the smell wouldn’t go away, otherwie very modern and pleasing and customer service was helpful.

Business Partner

4/10

Poor

05 Aug 2024

Verified traveler

You get what you pay for

Not sure why this place is rated pretty well but This place is ok to sleep for one night and nothing more.Not really clean, found crumbled chocolate under the sheets. The profile pictures of the place look nice but the place itself is worn down. Pillows were brick hard.

Partner

4/10

Poor

04 Aug 2024

carlos

I dislike the smell of the room. It has strong cigarette smell One of the worst rooms I’ve stayed in because of this smell

Leisure Partner

10/10

Exceptional

03 Aug 2024

Orlo

This place is a gem , Pete the owner takes perfect care of motel . Room and bedding were awesome . Would definitely recommend , Wonderful little motel

Business