Name: Days Inn by Wyndham Plattsburgh
Address: 406 State Route 3, Platssburgh, 12901, US

6/10

Pleasant

12 Jul 2026

Gustavo

Staff was courteous. Layout seems quite outdated. Bed was good, washroom was renovated but there was rust in the edges of the tub, and there was no soap (there was a used soap bar hanging there).
I assume that this new policy of \"request if you want house keeping\" is becoming a justification to reduced staff and less quality in the service.
Breakfast was ok. Surprisingly eggs and bacon in a 2 start is to be noted.

Family_with_children

4/10

Poor

12 Jul 2026

Mary

Stayed 4 nights. Wallpaper and carpet in upstairs hallway needs replacement. Room was not cleaned well (candy under table and crumbs in between sheets). Bathroom does not have a fan, no soap and hair dryer was broken. Front desk notified and soap provided but hair dryer issue not resolved my entire stay. You would think they would have some spare dryers available. No hot water at times (early evening and late morning). Expected maid service daily but nobody showed. Inquired at front desk and requested maid service but since my request was not 24 hours in advance, no maid showed up. I had to pick up clean towels and coffee at front desk on night #4. I'll choose a different property the next time I stay in the area.

Family

8/10

Excellent

11 Jul 2026

HUGO

-

6/10

Pleasant

11 Jul 2026

Amber

The location and amenities inside the hotel were great. The hotel beds were very comfortable. Our room door was crooked and you could see an inch at the top, the seal wasnt tight, so the door could move freely about an inch. The floor seemed damp in areas, the room was not thoroughly cleaned. They ran out of towels several times, the water went cold for a day in the shower. We had booked for a whole week, but between the location, price and amenities we stayed since we weren’t spending much time there. There was a young man behind the counter who was very nice and took very good care of us. Overall I’d say this place really needs to be renovated and a deep cleaning. But we loved the games, the pool and the nice helpful staff.

Family_with_children

2/10

Poor

10 Jul 2026

Johan

The two beds were reasonably clean, exept we found a very large spider crawling in the blankets. It wasn’t a pleasant experience. Furthermore, this building is in dire need of renovation : The wallpaper is peeling on the Wall. The carpet is old, the room looks as old as the building itself, and the bathroom door is in a state of advanced disrepair. No, I do not recommend this
establishment. It’s a shame for the owner, but they need to invest to create a Hotel worthy of a Day inn

8/10

Excellent

09 Jul 2026

Kahl

The stay at Days Inn was ok, however I received 2 mysterious charges on my credit card that can’t seem to be corrected. This means that my company informed all employees to avoid using any Days Inn properties.

Self

10/10

Exceptional

09 Jul 2026

Nicole

L aceuil chaleureux du personnel a notre arrive, le dejeuner le matin etait super la dame qui nous preparait le dejeuner, ont ne manquait jamais de rien , l entretien de la piscine et spa super, un merci special a Britney a l acceuil est formidable et nous met tres a l aise nous invitant a retourner bientot la voir

Partner

6/10

Pleasant

09 Jul 2026

Randeep S

The breakfast was mediocre and area wasn’t very clean and we had to ask for things to be topped up.

Partner

4/10

Poor

08 Jul 2026

Andrea

Dark outdated room with selected furniture in terrible shape, lampshades were so old they were yellow and the wattage on the lamps was so low it was hard to see. They ran out of hot water in the morning and handled it very badly, getting me off the phone quickly when I called to report the problem and then not explaining to me how long it was going to take since an outside company had to get there and come into make the repair. Was slightly compensated on the bill for the lack of hot water.
The room was very clean and housekeeping staff were pleasant and efficient

Self

6/10

Pleasant

06 Jul 2026

Johnathan

Place was okay.

Partner

8/10

Excellent

06 Jul 2026

John

The pool and the buffet dining area were good. It was nice to have a workout gym there, although I did not use it. The room was as expected. While the overall stay was good, there were a few minor facility issues that hopefully will be addressed by management.

Family_with_children

8/10

Excellent

05 Jul 2026

Elizabeth

This was a last minute stay for us. It Was a wonderful place to stay..had a delicious breakfast with a lot of options ! AC kept room nice and cool, BUT ours was leaking and floor was soaked near it. That's the only reason I'm not giving all 5 stars. Other than that was a great stay ,everything was clean, the pool was a great way to relax and hotel was close to restaurants! There was also a game room to kill some time

Partner

10/10

Exceptional

04 Jul 2026

Jim

Great experience clean pool & hot tub nice

Partner

6/10

Pleasant

01 Jul 2026

Patricia

Charlotte at the front desk and the good coffee was the best part of our stay. Checkin time is at 3:00 but our room was not ready. We never got check in until 6:00 without any compensation for our troubles. There were 2 other couples who could not get check in because the rooms had not been cleaned yet and there were no clean towels! She called the manager, James Ballard and he would not even come in to help with the problem!!! The room had missing lamp shades, cracked window blinds, and dirty windows. None of the cleaning staff could speak English when I ask for extra coffee for my room. The first day I asked the front desk and they said they didn't have any either. Huge gameroom for the kids but just a way for them to make money. No exhaust fan in the bathroom and the towels are small and rough! Stay somewhere else!!

Partner

4/10

Poor

01 Jul 2026

Martin

Ce n'était pas la 1er fois. Depuis un an il y a un laisser aller. La climatisation était bruyante au point qu'on l'a débrancher. La piscine était salle et l'eau brouillée. L'eau de la douche était tiède. Bien que le personnel était courtois et la chambre propre, ce sera la dernière fois qu'on ira à cet endroit.

Partner

6/10

Pleasant

01 Jul 2026

Kathleen

Stayed for 1 night. Lots of highway noise in the AM that woke me up . The hallways were dirty. The room was clean except the fridge had food leftover from the previous guest. It was a cheap stay so my expectations were not high.

2/10

Poor

30 Jun 2026

Wai F

The place is old, has dampy smell. Stained spots just disgusting

Family

4/10

Poor

30 Jun 2026

Claude

Breakfast

Partner

8/10

Excellent

29 Jun 2026

Alireza

The room was clean, however it was very old, with a dirty sofa. The staff was nice. I asked them to clean the room, they forgot to clean it.
It's a normal place to stay.

Partner

4/10

Poor

29 Jun 2026

Andrea

The hotel is very old, not well maintained, the staff was rarely at reception and often outside smoking. The pool was not clean. The door did not function properly. Definitely won't stay there again.

Family_with_children

8/10

Excellent

29 Jun 2026

Janet

Room was clean although the fridge was not plugged in. Pool was nice but no access to sit outside. Dining room tables were not clean.

Family

6/10

Pleasant

29 Jun 2026

Christopher

.

Family_with_children

4/10

Poor

28 Jun 2026

Elycia

Nous avons dû demandé à changer de chambre car elle sentais la cigarette et l’humidité. Les chambres vacantes ont les portes ouvertes et le sole est sale (pansements et cheveux au sol)

Friends

2/10

Poor

27 Jun 2026

Dennis

Toilet broke. Had to plunge toilet all night even though maintenance said it was fixed.
Found bug on our bed in am.

Family_with_children

2/10

Poor

27 Jun 2026

Jessica

I had to get this hotel because my grandmother is dying when i got there at 545 pm they couldnt find my reservation and told me they didnt have a room ready which the ended up having one. The pool had a bandaid in it and the hot tub was nasty dirty. The phone in the room didnt work and the breakfast wasnt ready until about 8ish and things were cold

Partner

4/10

Poor

27 Jun 2026

Gilles

No hot water on the second night until we leave..

Friends_and_family Family

2/10

Poor

27 Jun 2026

Melissa

Room was not ready until 5 pm...room was cleaned in 10 minutes which resulted in everything missed. Bed was horribly thrown together, floors not vacuumed properly bathroom was wiped down but definitely not disinfected or properly cleaned. Staff was very dismissive in accommodating

Partner

8/10

Excellent

27 Jun 2026

Blake

Good stay and nice staff

Self

10/10

Exceptional

25 Jun 2026

Carol

Room was clean. Staff was helpful. Breakfast was awesome! First hot food on breakfast buffet all week! Totally enjoyed our stay.

Family

6/10

Pleasant

25 Jun 2026

Lucy

The staff was efficient and helpful.
Room was clean, however hallways have extensive stains.
Both pool and hot tub weren't inviting, thick, cloudy water, used towels and water cups left all over.

Family_with_children

10/10

Exceptional

25 Jun 2026

Jahaira

Great place,Good breakfast

10/10

Exceptional

25 Jun 2026

Sydney

Location was great, room was adequate, bed was comfy, staff was friendly:)

Self

10/10

Exceptional

21 Jun 2026

Jian Wei

Good for it is price， breakfast was really good

Family_with_children

2/10

Poor

21 Jun 2026

Alka

There was no hot water in the hotel and the rooms were poorly maintained. The rooms weren’t lighted enough.

Family

10/10

Exceptional

21 Jun 2026

Robert

Nice place

Family_with_children

8/10

Excellent

21 Jun 2026

Adam

The hotel is in need of a bit of updating
Pool area was a bit dirty and the grounds need attention
Walls were dirty
The breakfast was good

Friends_and_family Family

2/10

Poor

20 Jun 2026

Douglas

When we first got there got off the elevator there’s a trash bill for trash. There is no salt shampoo or anything in the shower places understaffed horrible

Friends

8/10

Excellent

20 Jun 2026

Mireille

Its my go to hotel when I go to plattsburgh. Good prices and close to everything

6/10

Pleasant

20 Jun 2026

Wei

The room is a bit dim and towels are quite old and worn.

Partner

6/10

Pleasant

19 Jun 2026

Henryk

We had flying ants in our room, 1st floor

Partner

2/10

Poor

18 Jun 2026

Wendi

The hotel is really gross.

I upgraded to a “deluxe” non smoking room. Ny room stank like stale ashtrays.

The person in the room beside fought with his partner screaming until 3am fell asleep and starting right back at 6am.

Air conditioning wasn’t working. I was dying around 1am. Front desk asked me to bring the console from the wall he changed the batteries and it still didn’t work.

With the heat and the stink the room was unbearable. We were so mad that we picked it. I’ve been going to Plattsburgh for 30 years. I don’t expect 5 start. But I almost wanted to leave.

On check out front desk person didnt want to come. Said to drop the keys. Then pretty much said drop the keys again and told me to take my issues up with Expedia.

Seriously. The place is really stinky and dirty. Really, really gross.
Also as much would have it. 4 troopers changed down someone who was hiding in the hotel.

Family

10/10

Exceptional

17 Jun 2026

Kurtis

Property staff was helpful and nice. The room reserved for Expedia guests didn’t have a working AC unit. The place is dated and desperately needs to be updated. The wallpaper in the halls is peeling and falling off the walls. But they offer lower prices with nice clean rooms, so once you get through the “Backrooms” liminal hallways to your room you will be fine. The guy working the evening we checked in was friendly and helpful.

Family

8/10

Excellent

17 Jun 2026

Mel

The hot tub needs to be cleaned , it had a very strong smell of stale water. The room was clean and well stocked.
Staff is friendly and helpful. Lots of parking.
Good quick hot breakfast.

Partner

4/10

Poor

16 Jun 2026

Jennifer

They first put us in a room that hadn’t been cleaned. Our second room was “cleaned.” Rugs were full of stains, door frames & walls dirty, sheets wrinkled as if not washed. The building was so run down. The front desk guy was nice but made no apologies as if it was normal that we were disappointed in the room. We checked out within 20 minutes and went to the Best Western down the road which was great. They did give us a refund with no questions asked. We are glad we did. We got this property for substantially cheaper than the surrounding hotels so I guess you get what you pay for. Never again.

Family

2/10

Poor

16 Jun 2026

Robert

They gave us the key to an occupied room. Yea, read that sentence again. Walked in on two guests, one gentleman was not fully clothed. My wife and I apologized to them immediately closing the door in shock. The level of embarrassment and feeling almost intruded on must have been so awkward. I felt so bad for them but also so upset at the hotels ridiculously large mistake. Luckily my two small children did not see. My wife went to the front desk and told the staff the guests we walked in on deserved an apology. Need I say more? Well the pool had a dozen people in it but no clean pool towels anywhere for anyone to dry off. They had no clean ones. None. They gave us room towels instead. They didn't even offer us a voucher, coupon, or any kind of discount for their gargantuan error which leads me to believe they didn't offer anything to that poor couple that experienced a family walking in on them. No remedy for either party. Honest review of this hotel is I highly recommend you do not give your hard earned money to this place.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

pierre

Y

10/10

Exceptional

15 Jun 2026

Casey

Very clean room, great breakfast. Pool and arcade for the kid…walking distance to food - overall a great experience.

Family_with_children

6/10

Pleasant

13 Jun 2026

Amanda

I found the sheets did not smell fresh, the windows were left open in the room. There was a lot of debris on the sheets when I pulled the covers back. The pool floor- I did not want to touch with my feet as there was a lot of grit on it. There were no towels in the pool area. This is my third time there and I don’t think I will be back.

Family_with_children

2/10

Poor

11 Jun 2026

Elise

The key cards to get in my room were constantly failing which required a return on no less than six occasions to reprogram the key card. This was most inconvenient and annoying! I had no shampoo or conditioner in my shower which was highly disappointing with wet hair and no way to wash it. The staff member in the lobby was using inappropriate and foul language while conversing with colleagues. The pool walls were rusty and need to be cleaned or repainted. Guests or other parties were in parking lot for hours late into the wee hours of the morning and should have been told to dissipate. My friends tv signal went out on her last day. A refund for all or part of this stay is requested.

Friends

6/10

Pleasant

11 Jun 2026

Christina

First impressions are key to any stay. While the lobby is very clean over all, the carpets are in need of cleaning. The staff was fantastic. The sides to the elevator and the wall next to it are in need of cleaning. The handrails along the halls are in need of cleaning and a little bit of chip paint repaired. The walls along the halls need to have the wallpaper re-glued at the seams in several spaces along the hallway. The room itself was very clean, except for the carpets and the little stool in front of the mirror. The stool upholstery was very dirty. There’s a large stain in front of the dresser on the floor. The bed is very comfortable and otherwise the room is well maintained. The furniture is well maintained as well.

Partner

10/10

Exceptional

09 Jun 2026

Cassandra

Very clean, great hospitality

Partner

8/10

Excellent

08 Jun 2026

John

Place was a bit on the older side but seemed clean. I had no issues

Self

4/10

Poor

07 Jun 2026

Josée

C’était malpropre!! Bain et toilette sales. Cheveux dans le lit et tâches sur les draps.

10/10

Exceptional

06 Jun 2026

Casey

Yet ANOTHER AWESOME stay! The staff was very friendly and accommodating!

Partner

8/10

Excellent

05 Jun 2026

Jeff

The rooms were very clean

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Linda

Chambre propre. Lit confortable. Plusieurs choix pour le déjeuner : toast, bagel, gaufre, céréales, oeuf à la coque, saucisse à déjeuner, oeufs brouillés, muffin.

Family

4/10

Poor

04 Jun 2026

Claudio

Old furnitures. Old carpet with stains also in the corridor . Very bad smell coming of food from the neighbour room with quite noisy guest
The room was facing the freeway and it was also quite noisy
I won’t come back

Business

10/10

Exceptional

04 Jun 2026

Suthakar

All good

Self

8/10

Excellent

02 Jun 2026

Suzanne

Bien dans l'ensemble

Partner

6/10

Pleasant

01 Jun 2026

Casey

I have stayed here before and was impressed but this stay was less than spectacular

Partner

8/10

Excellent

31 May 2026

Karolynn

Room was clean, staff was nice, breakfast was okay but could be better. The hotel was clean, however you see that it has not been renovated in a while. However it was fine for passing through :)

Friends_and_family Family

10/10

Exceptional

29 May 2026

Vanessa

It was a great place to bring my little family.

Family_with_children

10/10

Exceptional

28 May 2026

Casey

This is my second stay at this location and cannot say anything negative about the experience besides not having a fan in the bathroom. Aside from that, the rooms are clean, the beds are soft, the pillows are amazingly comfortable and fluffy. The complimentary hygiene products are great quality (I accidentally forgot my body wash and lotion) and in large bottles that allow for all occupants to use. I have another 3 day stay booked for this coming weekend and can't imagine I will have any less than an amazing experience then as well! The staff is very polite and eager to help with any concerns or issues. In fact the first time I stayed I forgot my phone charger and the attendant

10/10

Exceptional

28 May 2026

Kathie

Clean room, staff was great. Breakfast was a little lacking but ok

Partner

6/10

Pleasant

18 May 2026

Emma

The towels were a little dirty but overall it was good

Partner

10/10

Exceptional

18 May 2026

Arijit

The place was just perfect right in the middle of shopping complex

Family_with_children

2/10

Poor

18 May 2026

Tania

So my son graduated this weekend and I booked 3 days in Plattsburgh days inn by Wyndham. Bad idea. My daughter’s room had a toilet full of unflushed poop and it was disgusting. Then I go to my room and find 10 def flies and moths everywhere. I told the general manager and he sad that he was pushed into that job and is trying to train the staff is all new. Also staff was smoking outside of the front entrance. I think they lived there cuz they were in their pajamas sometimes. The lady who checked me out was the only one that understood the seriousness of the situation. I took pictures of bugs and the roach I killed in the bathroom! Never stay here. NEVER.

Family

6/10

Pleasant

18 May 2026

John

The property is what I expected for a three star hotel. Nothing screams \"fix me\" but nothing screams \"this is awesome \".

Family

6/10

Pleasant

18 May 2026

Rita

I had stayed at this hotel a few times before. This was graduation weekend at the university, Normal check-in is at 3:00pm. We arrived at 1:45-50. There were other people trying to check in. We were all turned away. I heard the guy at the counter speaking to the people before me and he was a bit snotty. He also mentioned being short of staff to get all the rooms ready for early check in. I’m sorry, that is a YOU problem. We had been in the car for 5 hours, had to attend a reception and awards ceremony at 3pm. I needed to finish getting ready so I couldn’t possibly arrive at exactly 3 (distance, traffic, stops along the way). I had other family members staying at another hotel who arrived at the same time. They were able to check in at their hotel!! I understand hotels have times and need to clean, but, again, graduation weekend in a city that’s not exactly a tourist attraction…this should not have happened. Hotels know the amount of people arriving and should be ready to accommodate a damn hour before normal time! I was extremely annoyed, had to leave, get ready elsewhere and check in in the evening after the ceremony. ALSO WTH with the toilet? Was it built for people 4’ tall?? Sooo low I literally slammed on it when I went to sit down and I’m only 5’6”!! Although the overall appearance is good for a low budget hotel, but they need some updates. The wall under the window had a crack that went straight down exposing the cracked concrete-probably asbestos too!

Friends_and_family Family

8/10

Excellent

18 May 2026

Gaylelee

The place was good

6/10

Pleasant

17 May 2026

Mark

Close to Room was OK for an overnight (though missing some towels at first). Check in staff was very focused on “house rules.”

10/10

Exceptional

16 May 2026

Judith

Room was clean but the hotel is worn needs updating
Breakfast was ok. The worker constantly cleaned and made sure things were stocked

Family

4/10

Poor

14 May 2026

Marie-krystel

Pas déjeuner car arriver à 9 hrs et il on tous serrer car 9 am termine trop tôt

2/10

Poor

10 May 2026

Kira

The only bad thing about our over night trip to Plattsburgh was the hotel I do not recommend the Days Inn by Wyndham when we first arrived I had to go to the service desk 3 times we couldn't get into our room so they switched rooms for us the room had dead ladybugs on the floor and in the bathroom the toilet was grimy and the bathtub wall had a big crack in it the pool area was nasty the hot tub was broken no water and not able to use the pool area was dirty the breakfast wasn't all that good the sausage was cold the eggs were dry and cold it took them 10 minutes just to make a pot of coffee they ran out of coffee cups and the staff was smoking pot as we walked by and I'm allergic to the smell of it yes I know it's legal and I know I sound like a Karen but if you are on the clock working you should not be smoking it next time we come stay in Plattsburgh for the night it will be somewhere else very disappointed in the hotel

Partner

8/10

Excellent

09 May 2026

Zoltan

Which I was staying over there for tonight, but we changed a plan and we decided to stay two nights the two nights just cost through Expedia 160 bucks the third night paid through the front desk was 120 bucks. That’s a big price difference good location of the hotel regarding cleaning this they do need a deep cleaning on these rooms the bed it is super comfortable. The pool is awesome over was a good experience.

Family

4/10

Poor

05 May 2026

Diane

My initial review of the room was great because I dropped my bags and headed to a meeting. When I returned and wanted to take a bath I found long black hairs all over the tub. My last day was the only time the shower was hot. There were stains in the carpet and the window lock/frame was broken. Your internet is extremely slow in general but it kept going in and out during my stay.

I've stayed at the property before and feel this was by far my worst stay.

Family_with_children

10/10

Exceptional

04 May 2026

Grace

The staffwas sweet and very inviting. Our room was nice. The bed was comfortable the heat worked. We had a jacuzzi in our room, lots of towels provided. Buffet breakfast was a limited selection but was nice. Had a blast in the arcade. The pool and hot was clean. Overall. We had a great time a d will definitely stay again.

10/10

Exceptional

29 Apr 2026

Carlos Manuel

Honestly, such an amazing stay. Everything was on point — clean rooms, great service, and a peaceful atmosphere. You can tell they really care about their guests. 100% recommend!

10/10

Exceptional

28 Apr 2026

Judy

Breakfast was very good. Coffee was not very hot.

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Amy

My room was clean, pool was open. The ice machines do not work on any floors. The check in staff out of 3,1 was very nice and helpful. Saw i assume the owner and family. Saw me and walked away from the desk, instead of helping me. They dont speak English so instead of getting someone else that laughed. I was just handing in my key. The lady in the café and the check out this morning was totally on something. Needless to say I will not be back.

Self

4/10

Poor

26 Apr 2026

Kurt

I stayed there 2 years ago and it was fine for the price. This recent weekend I was there and it has really gone downhill. The elevator was dirty and sounded like it was going to fall apart. The fire escape stairs always had the doors open. The pool had more green algae on the bottom then the natural color of the liner. Breakfast was minimal, always cold, always running out. Walked to the back kitchen to have attention to the empty coffee crafts, cold wet egg bins, and really salty sausage. Found one associate (he may have been 18) who spoke English. The rest just put their hands in a prayer sign and bowed to me. Minimal towels and very small at best. The shower is fine if you're 5 ft, but if you're 6 ft. And over you have to bring the water up to your chest and head. Mattresses are very uncomfortable. Will not be staying there again.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Jennifer

There was very little food at the breakfast buffet and the staff apologized saying they’d run out. That was highly disappointing seeing we had 2 young kids to feed before getting on a flight.

Family_with_children

6/10

Pleasant

19 Apr 2026

WENDY

The breakfast was good on the first morning, but lacked on our second. We were looking forward to a choice of meats, but none were served.

Family_with_children

2/10

Poor

19 Apr 2026

Jerry

I'm not the type person to complain but...
I booked a 1 night stay for my girlfriend and I for her birthday had it all planed out got the key took her to dinner we went back the room played some board games then it was time to sleep she pull back the covers and there it was public hair on the sheet we went to the desk and talked to the staff the ladies wasnice and understanding offered a new room but it was gross so I'm like how do I know that the other sheets were changed so asked her if we could just leave and get a refund she said I will personally talk to the manager cause that is gross was apologizing for awhile we leave my girlfriend calls the next day and there respons was you were there to long for us to give you a refund and house keeping check it was only a few stray hairs then she hung up on my girlfriend if the manager gets this they may want to give me a call

Partner

4/10

Poor

12 Apr 2026

Danielle

The door to our room had been broken. We had to swipe our key literally 50 times every time to get in. Staff was rude when a new key was requested due to the key issue. There were balls of hair on the floor in the pool room and all through the pool. The hot tub was not marked broken but the water temp was at 65 degrees. Coffee in the lobby was cold. The arcade games would take the credits but not work with no resolution from staff as the machines are from a \"third party\". It's really such a shame as my family and I have been going here for years on spring break. We will have to try somewhere new next year unfortunately.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

david

Yes breakfast was good
Hot tub pool was nice

Partner

6/10

Pleasant

06 Apr 2026

Dany

Samedi à 8h30 il n'y avait plus d'œufs, de saucisse et de muffins. Ils ont rempli le comptoir vers 9hrs seulement.
À la piscine vendredi il y avait une grosse couette de cheveux près de la piscine et samedi soir elle y était encore. Les 2 jours nous avons dû demander des serviettes pour la piscine car ils n'y en avaient plus.
À notre arrivé le vendredi notre carte magnétique ne fonctionnait pas. Le samedi nous avons dû aussi aller la faire changer car elle ne fonctionnait plus.

Partner

6/10

Pleasant

06 Apr 2026

Guillaume

Staff refused that I pay a premium to take the room earlier than 3:00 PM saying there was a lot of cleaning to do, however when I did take the room at 3:00 PM, the room had dust all over the furniture. Someone knocked on the door of the room with hard fists in the evening.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Ulrike

Clean room, great staff, super big pool, breakfast ok

10/10

Exceptional

05 Apr 2026

Edward

Room was very clean. Staff is super friendly and helpful. Breakfast was good. One of the buildings that I saw was nice and clean.

10/10

Exceptional

05 Apr 2026

Glenda

The pool and gym and hot tub were amazing

Family

4/10

Poor

03 Apr 2026

Kenny

The front desk staff was excellent. Very nice ladies. There was women’s hair all over my bathtub and no hot water. I tried to shower on arrival day and the next day and nothing but cold water. The water pressure in the shower was also horrible. I have stayed at this hotel numerous times in the last 3 years and the quality of the rooms and beds has drastically gone down

Self

6/10

Pleasant

01 Apr 2026

Paula

Staff was welcoming and helpful. The hotel was tidy, surface clean and well vacuumed. The breakfast area was very clean as well. The property itself did need some updating as the carpets and furniture had a musty smell to them due to age. The pillows and bed linen did not smell fresh either. This is the reason I can only give an average rating.

Self

2/10

Poor

29 Mar 2026

Lori

The room was gross. Disgusting actually. Peeling walls- weird pictures trying to cover up old room, smelled bad and noisy.

Family_with_children

10/10

Exceptional

26 Mar 2026

Skiler

Clean room. Nice breakfast, great pool area. Amazing arcade for the kids. Great time. Thank you

8/10

Excellent

24 Mar 2026

Dean A

Close to shopping and restaurants. Room was clean except for under the beds. Pillows were not that good. Check in was easy. No one there for check out. View from room was top of the pool roof. Hallways were clean. Common area/game room was nice. Did not use pool but looked nice. Would stay again.

Friends_and_family Friends

4/10

Poor

17 Mar 2026

Rupert

Ok, but no hot water in rooms and l wasn’t told before arrival.

Self

6/10

Pleasant

15 Mar 2026

Lauworna

Room was clean but we had no hot water the entire time we were there.

Family

8/10

Excellent

15 Mar 2026

Teresa

Staff is very friendly.
We had no hot water do our 3 day stay but they did give us a partial credit and were very nice about it and trying to solve the problem.

8/10

Excellent

13 Mar 2026

Victoria

Bathroom was not clean