Name: Americas Best Value Inn Plattsburgh
Address: 19 Booth Drive, New York, 12901, US

2/10

Poor

20 Jul 2026

Sandrine

Hôtel dans un état lamentable, très sale toiles d’araignées, poussière, literie avec poil et cheveux, traces et taches très douteuses sur les meubles, le téléphone, les lampes!!! Et les murs!!! Je n’avais jamais vu un hôtel aussi mal tenu.

Family

8/10

Excellent

17 Jul 2026

Alvin

Nice hotel close to supermarkets restaurants and other important places. Comfortable bed and enough amenities to be satisfied. The carpet looked somewhat dirty but overall a good place to stay at a good price.

Self

2/10

Poor

16 Jul 2026

Aidan

Plumbing disconnected at several locations, tub leaks, staff were rude on check in.

Partner

4/10

Poor

15 Jul 2026

Benny

Motel très vieux a besoin d'un update, peinture intérieur etc..Le pire c'est la piscine que on vois sûr les photos...pas ouverte depuis un bout...on a réservé pour la piscine extérieur...pas content 😡😡

Partner

2/10

Poor

14 Jul 2026

Rachel

Absolutely disgusting room, stains on furniture, didn’t even get the room I reserved. What a dump!

Partner

4/10

Poor

13 Jul 2026

Michael

Bathroom floor was dirty, corners of floor were disgusting. Tub was in poor condition and had a ring around the bottom area.

Self

2/10

Poor

12 Jul 2026

Ava

strays far from the photos. i would stay elsewhere next time

Partner

10/10

Exceptional

06 Jul 2026

Steffan

Everything was great, I will be back.

Self

4/10

Poor

06 Jul 2026

Gwen

I would not recommend, unless there was no other low-cost option in the area. For one night it worked.

Family_with_children

6/10

Pleasant

05 Jul 2026

Christopher

The pool did not match the pictures on their website, it was unusable and filthy, the rooms were OK but lacked enough appropriate number of towels and was missing pillows. OK for a one night emergency stop but not worth the price.

Partner

4/10

Poor

02 Jul 2026

anna

The rooms was terrible. I had to go to Walmart and get lysol for smell and clorox

2/10

Poor

29 Jun 2026

Lisa

the room was old and dirty, big burn holes in carpet, inside of dresser drawers were thick with dust, floor & molding behind night stand and beds were thick in dust, we did not dare to try breakfast

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Arlo

If you have no other options it would do.

10/10

Exceptional

23 Jun 2026

Maddie

Loved the bath !

Self

2/10

Poor

21 Jun 2026

Stacie

Do not stay here. Everything is old. The first room I was given smelled like a moldy ashtray and it was supposedly a smoke free room. A lamp was broken and had a kid sticker on it. The TV didn't work either. The second room was only slightly better. The items worked, but everything in the room was way past its retirement date. The furniture was out-dated. The bath tub/shower and entire bathroom looked like it got stuck in the 80s. The desk clerk did transfer my room without issue but had the personality of a wet dish rag. She should not be in a customer- facing job.

Self

6/10

Pleasant

20 Jun 2026

Alyssa

I arrived late to check in customer service was not very happy to help other wise stay was fine

8/10

Excellent

19 Jun 2026

Christine

Breakfast was good

Self

8/10

Excellent

15 Jun 2026

annelise

it

6/10

Pleasant

14 Jun 2026

Melissa

Evrything was ok. Just ok

Family

2/10

Poor

13 Jun 2026

Peg

The room is as filthy, spots on the comforter, spa tub was gross we never even got in it. Came back to our room on the 1st day and our door to our room wouldn’t even lock like someone tried to open it while we were gone. This place is gross

Partner

4/10

Poor

09 Jun 2026

Louise

Vieux mobilier et sale.

Partner

10/10

Exceptional

08 Jun 2026

Prasad

On the way to Montreal, we stopped over for a night just to sleep. This is in good location if you are traveling on rt 87. Breakfast was good and staff was good. Felt safe and clean.

Family

10/10

Exceptional

25 May 2026

Marissa

Very nice hotel and very nice staff

Pet

2/10

Poor

24 May 2026

Chase

The room was very dirty. We used several Clorox wipes to clean the smoke filmed surfaces. The filters in the AC were completely covered with hair. Rinses those out. The carpet was very stained and outdated. The room smelled like smoke. We ended up covering all the bedding with sheets that we purchased and used blankets from our car. The refrigerator was dirty and had built up ice in it. Never again will I stay here.

10/10

Exceptional

24 May 2026

Parmelie

Clean room for cheaper price

Friends

6/10

Pleasant

23 May 2026

Bianca

A good last minute choice. The staff were super kind and helpful! Very convenient location very close to the major shops.

Partner

6/10

Pleasant

21 May 2026

Daniel

Definitely a property that needs work.

Self

10/10

Exceptional

21 May 2026

Angelo

R

4/10

Poor

17 May 2026

Michael

Property is very much in need of renovation. Room didn't seem clean. Guests were loud and disrespectful... probably about what I'd expect given the general condition of the property. Stayed there because it was about the least expensive option on the date of my stay but i certainly got what i paid for.

8/10

Excellent

15 May 2026

Philip J

Okay if you’re looking for a low budget one near amenities within range & few coupons with places nearby as well

Self

10/10

Exceptional

30 Apr 2026

Carmen

The continental breakfast is minimal, they have a nice waffle machine, apples, apple/orange juice, cereal, milk, packets of oatmeal, bagels, bread, coffee, little muffins, bagel slicer, toaster. They have jellies, cream cheese, little butter cups. The Staff is very nice, helpful, I appreciate that. I am someone on a budget, and this Motel is very nice, the rooms are clean, I don't have any issues, I would recommend ABVI for a comfortable place to stay.

Partner

6/10

Pleasant

19 Apr 2026

Caroline

The staff is kind and help fuel.

Self

4/10

Poor

12 Apr 2026

Denise

I came to town to visit my brother, but this stay was a nightmare. The lack of basic cleanliness is appalling. The carpet was filthy, and there was hair in the bed, which is completely unacceptable. It looks as if the room hasn't had a deep clean in months, with dirt accumulated in the corners and a heavily stained bathtub.

To make matters worse, the amenities are broken. The remote didn't work, and there was no cable TV as advertised. Staying here was a massive mistake. Save yourself the trouble and find a place that actually values hygiene and guest experience.

Self

6/10

Pleasant

06 Apr 2026

Jeremy

Room had multiple carpet stains one which was sticky and one of the sheets for the bedding which I didn’t use (I got a double bed room) had some stain on it and some dry liquid on the wall.

Fridge door was left opened so took time to get it cold.

Also the extra blanket wasn’t even folded. Just left on the shelf. Seems like whoever is taking care of the site is not really putting any time or thought into cleaning.
Pro shot should have stayed next door at La Quinta. For the extra 15$ I would have been glad too.
I would never have paid the amount I paid if I had known.

Self

10/10

Exceptional

06 Apr 2026

Carmen R.

The gentleman at the front desk was very kind, very helpful and patient, and explained things. I am totally new to this area and really appreciate the kindness. I was catch a train and needed a little extra time to stay, before the train, and they were able to accommodate

Self

8/10

Excellent

04 Apr 2026

Gilles

Parkings very appreciate

Partner

2/10

Poor

09 Mar 2026

Latoya

Broken ac

4/10

Poor

08 Mar 2026

Luke

Water kept going cold in shower. Lamp shade and wall were dirty. Bed was so uncomfortable gave me and my girlfriend a back ache. Continental breakfast had hard stale bagels
Are room number was a piece of paper taped to the door.

Partner

2/10

Poor

05 Mar 2026

stephane

Terrible

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Dieusson

Great team everything went smooth

Self

6/10

Pleasant

15 Feb 2026

Nayka

The staff was nice but the room was badly clean

Partner

6/10

Pleasant

15 Feb 2026

Sean

Rooms are hit or miss.

2/10

Poor

14 Feb 2026

Jessie

The bathroom was disguising to the point we went to Walmart for some cleaning supplies (didn’t want to bother staff thought I was being picky). The jetted tub was dirty, toilet smelled like urine and the mirror next to the jetted tub didn’t look like it was cleaned from the last guest. Then as I was making sure I had everything before leaving, I checked in the nightstand drawer to find a burnt chor-boy (drug paraphernalia) inside of it. When I told the staff about the situation I was told “okay”

Leisure Partner

4/10

Poor

18 Jan 2026

Rhonda

Room was dirty, jet tub did not work, coffee maker was disgusting !!! Stains all over the carpet and tile was covered with black specks of .... something my

Leisure Self

2/10

Poor

09 Jan 2026

jean wilson

Rude staff, customer does not exist at this place. Omar is very rude.

Partner

2/10

Poor

04 Jan 2026

Mohamed Amine

Poor variety, the bagels were not fresh (too hard), the toasts were cheap quality, no eggs

Friends_and_family Family

2/10

Poor

22 Dec 2025

Diana Zakaib

The room furnishings were broken and falling apart

Leisure Family

10/10

Exceptional

13 Dec 2025

William

Everything was great. But now I live here. In Lakeview Towers (Senior Housing. I love it here. And I loved your motel.

Leisure Self

10/10

Exceptional

10 Dec 2025

Patrick

Cheap and cozy. Very well situated

4/10

Poor

18 Nov 2025

Michael

Room was very cold and no blankets for the bed other than sheets.

4/10

Poor

17 Nov 2025

Megan

Upgraded to the whirlpool room. Didn’t even feel clean enough to use. Clearly someone had locked something in the bathroom. The door was half chewed off and wouldn't close.

Secondly there was food left in the fridge from previous stayers. Very out dated and aged. Not worth the price with multiple other hotels in the area.

Business

10/10

Exceptional

07 Nov 2025

Holley

Older property but well maintained and clean

Leisure Partner

10/10

Exceptional

05 Nov 2025

melissa

Clean

6/10

Pleasant

19 Oct 2025

Lisa

The room was not what it looked like in the picture, although it had a jetted tub, the jet were filthy, the beed sheets had small stains, the room had no bottle water. The heat worked really. If the room was cleaned the way it was supposed to be our stay wouldn't have been bad.

Partner

2/10

Poor

19 Oct 2025

Jasmine

It was awful! No blankets on the bed! Only sheets. No curtain road for a shower curtain! Place smelled horrible!

Leisure Partner

2/10

Poor

14 Oct 2025

Micheal

We went 5 hr trip to visit Mom in senior home. Spent the night at America’s (Worst) Best Hotel. Room was decent size for price: Not Clean at all. Found a (down below hair) while pulling sheets back. Around the TV was all sticky. Bathtub (jets) had hair in them and in tub bottom. (We did not take bath or shower). The bathroom door had a huge crack just above the handle. Looked like someone broke into the bathroom. Bath Door also had been all chewed up at the bottom by an animal that must have been locked in the bathroom while owners went away. Coffee on the wall above the bathroom garbage pail. TV kept cutting out of service. Furniture was beat up & old looking. Stain on furniture was coming off a good 1/2 inch all around the bed frame. Freezer had iced up at least 1/2. Cheese left in fridge from a previous customer. We left much earlier than needed. Definately will not go back. Very disappointed. Person at the desk did their job at signing us in. Not friendly.

Partner

2/10

Poor

12 Oct 2025

Valerie

Do not stay here. Not clean or safe.

The room had not been cleaned properly prior to our stay. The floor was sticky. There were stains on the sheets of the bed. There was a very strong odor (smelled like dirty diapers). The toilet was really gross, stained, and discolored, along with the shower. The room we stayed in did not look as nice as the photos online. Only one of the 3 lights in the hotel worked. The door to the hotel room is bent as if it has been broken into before. There was no dead bolt on the door. There were also some sketchy looking folks in the parking lot doing god knows what. My boyfriend and I did not feel safe or comfortable in this hotel.

Partner

8/10

Excellent

11 Oct 2025

Lorena

Need some work on the shower. But overnight stay was pleasant. The guy who checked us in when we arrived so late was wonderful and very friendly.

Leisure Family

4/10

Poor

09 Oct 2025

ANGELA

Staff was excellent and very helpful. Breakfast was a decent, toast, coffe, juices options. I would not have felt comfortable eating anything cooked there.
Room was... Well. It wasn't clean. Walls had what looked like food or idk, I don't wanna think about it. Splatters of stuff everywhere. Carpet was very stained, bathroom floors were sticky. Shower stall was thick with soap scum. Moldy ceilings. Bedding seemed clean, still used my own. Pillows were gross, I used my own.
For $100 it was a safe and quiet place to sleep, but I definitely showered in the morning and went to laundromat to wash everything right away....

You get what you pay for.

Leisure Pet

2/10

Poor

09 Oct 2025

Zenaida

Staff were very friendly and understanding. Though, the rooms were awful. Very dirty. Broken furniture. Various bugs everywhere. Did not make it even an hour before we packed up and left.

Friends_and_family Family

6/10

Pleasant

07 Oct 2025

Sarah

The lobby smelled funny. Once we got to our room, it was completely gross and disgusting. Cobwebs all the way around the ceiling. The chair in the room was filthy and smelled funny. The bathroom celing was falling down, and brown crud behind the toliet on the fllor, gobs of hair in the drain of the bath tub. The pictures were nothing like the property. We left and went somewhere else.

2/10

Poor

06 Oct 2025

David

Not worth being a customer

After an 8 hour drive to attend a local wedding with 45 minutes to check in, get dressed and leave for venue, we were informed that our room was not yet ready and would take an additional 30 minutes to prepare. Nicely explained that, that would not work due to wedding starting in 45 minutes. This was met with complete unprofessionalism and excuses about non English speaking colleagues. I proceeded to tell her that means nothing to a paying customer who is attempting to check in after check in time. “Kim” whom just processed my payment became disrespectful displaying nasty attitude opposed to helping solve the issue or offering lobby bathrooms as a changing space so we could be on our way. Wife and I changed into a suit and evening gown and were provided a key to our room 45 minutes after check in. Incompetent and Ignorant staff!

Partner

10/10

Exceptional

05 Oct 2025

Benjamin

Had a great stay. Staff was super friendly. Room was clean and neat. Would definitely stay again.

Leisure Family

6/10

Pleasant

05 Oct 2025

Milaine

Breakfast was mediocre. The fruit was apples.
The parking was perfect. There were marijuana smokers around the hotel. We asked for our room to be cleaned, but the housekeeper just left us the same towels. She didn't make the bed. She put the sheets on an armchair and left. There was no toilet paper. There were dead and live flies in the room.

Business Family

8/10

Excellent

05 Oct 2025

Kimberly

The walls need to be clean including the fixtures. I used a wash cloth just to wipe things down and it was very dirty. Left over trash from previous tenant.
Parking was fine.
Glad my stay was for only one night.

Friends_and_family Family

4/10

Poor

03 Oct 2025

Alyssa

The room smelled of cigarettes. There were blunts on the railing outside my room. There was blood on the comforter. There was no toilet paper left on the roll and no extra rolls of toilet paper in the room. There were only 3 pillows.

Leisure Friends

6/10

Pleasant

28 Sep 2025

Lawrence

No blankets, outdated, could have been cleaner

2/10

Poor

28 Sep 2025

Anthony

Super dirty

Leisure Friends

2/10

Poor

28 Sep 2025

Monica

Unfortunately there was nothing good about this hot

Partner

4/10

Poor

27 Sep 2025

Todd

Hallway was dirty. A large smelly garbage dumpster was right outside my door. Toilet had old tissues in it, and didnt flush. Finally changed rooms

2/10

Poor

19 Sep 2025

Gabriella

Unclean.

Leisure Family

10/10

Exceptional

14 Sep 2025

Oskar

Staff very helpful

Leisure Partner

2/10

Poor

13 Sep 2025

tiffany

she charged me 150 for a room that smelled like piss then i went back and then she changed my room the new room still had a smell i will never go back there again i rather pay to stay at a better quality hotel

Business_and_leisure Friends

2/10

Poor

22 Aug 2025

Peter

worse hotel ever

worse hotel i ever stayed at. smelled of smoke and air freshener. linens were blotchy and dirty. big ceiling stain over tub. door damaged. mattress are cheapest version you can find. lobby smelled very \"musky\".

Business

2/10

Poor

20 Aug 2025

Richard

The room was disgustingly dirty, stains on the rug and furniture. The bedding and pillows looked very old and worn. In total a VERY outdated facility. As one my adult daughter called it “The Bates Motel “ and not worth the price. DO NOT RECOMMEND

Business_and_leisure Family

2/10

Poor

20 Aug 2025

William

This was the filthiest hotel Ive ever experienced.
From the cigarette butts and chicken bones all over the parking lot - stained smelly carpet, room smelled like cigarettes and pee.
The staff were nasty and unprofessional. There were hairs in the bathtub... gross! Big mistake and never, evercagain!!

10/10

Exceptional

19 Aug 2025

Raj

Nice

2/10

Poor

19 Aug 2025

Julienne

.

6/10

Pleasant

18 Aug 2025

margaret

The place was just not very clean

Leisure Partner

2/10

Poor

16 Aug 2025

NYESHA

The room was very awful and it smelled and very dirty.

10/10

Exceptional

12 Aug 2025

Cheryl

Room was very clean and quiet

Partner

2/10

Poor

06 Aug 2025

Anna

We switched rooms twice both times they were not anywere near sanitary i bought my own supplies and cleaned both room ants, blood, dirty stains unlcean very unsanitary then told us prettyuch well sucks to be us wouldnt give us our money paid cash mever agai ln

Leisure Partner

8/10

Excellent

31 Jul 2025

Frederic

.

6/10

Pleasant

25 Jul 2025

Yasser

Good value

Rooms s bit dirty but what did you expect from a cheap motel with breakfast

Friends_and_family Family

2/10

Poor

23 Jul 2025

Annie

Hôtel négligé

Plus jamais. L’hôtel est à l’abandon. Des trous dans les murs, les serviettes et tapis sales. La piscine qui n’est pas fonctionnelle. L’accueil vraiment pas sympathique. Je ne recommande pas à personne

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Maria

No pool working not good cofee very weak.No artificial sugars.Room.nice and big had jaccuzzi.

Leisure

2/10

Poor

20 Jul 2025

Sandra

Cauchemar

Degeulasse! Sale et non secure. Digne d’un film d’horreur

Friends_and_family Family

2/10

Poor

20 Jul 2025

Sandra

ÉPOUVANTABLE

DEGEULASSE! Ça pu la cigarette et le pot dans les chambres même si on a réservé non fumeur. Il y avait de l’urine par terre, des cernes sur les meubles et la moquettes. Les draps avaient des taches jauni et croûter. C’était l’horreur. Nous avons demandé une autre chambre. Il y en avait plus donc, nous voulions un remboursement et ils ont refusé! Pu jamais!

Friends_and_family Family

2/10

Poor

20 Jul 2025

Emma

Never again

We are not picky in general with hotels and we don't need anything fancy as long as its clean, this place is disgusting and the room smelled like urine. This is the 1st time in 46 years that checked out after the 1st night (we booked the room for 2) and went somewhere else. I'm still sick to my stomach from that smell. Bed uncomfortable, room and linens dirty, couch stained and bathroom leaking all night long.

Partner

4/10

Poor

19 Jul 2025

cindy

the room was dirty in bad condition with stains on bathroom ceiling dirt on carpets computer chair under desk spider webs on ceilings and the infestion of bugs outsside of the room as you enter the front door. my companion brought 4 of them on his shirts an shorts into the room and had to be flushed in toilet . i was worried about bringing them home with me. the only good thing about the room is the air conditioner it works great but the rest is awful beds included.this whole property need a big upgrade . they advertize things that they dont even provide the pool is closed also and after coming back after a very hot day we looked forward to going for a swim and found out it was closed . false advertizing is not good karma fool me once you wont fool me again will never stay here again.

Leisure Friends

4/10

Poor

18 Jul 2025

David

Carpet was filthy. No smoking room was permeated with smoke smell. The mattress slanted to one side. The ceiling in the bathroom was falling apart. The breakfast was rudimenntary. Guests seem to congregate and socialize outside the rooms in the evening, not loud or disruptive, but the place was littered with beer cans and bags of refuse from take out restaurants every morning.

Leisure Self

6/10

Pleasant

18 Jul 2025

Maria

I excpected to use pool is not open .Room is good with jaccuzzi

2/10

Poor

13 Jul 2025

Shauna

The staff that checked us in was very rude. The internet didn’t work whatsoever.

Leisure Pet

2/10

Poor

12 Jul 2025

Stacy

Place is dirty, short staffed, pool was out of order and closed for the last two years they reported. They have people living here

8/10

Excellent

12 Jul 2025

John

Stayed one evening. Room was fine, WIFI was excellent. Breakfast was good. Great value for price.

Leisure Family

10/10

Exceptional

11 Jul 2025

Hilary

Comfortable and clean and spacious and lots of amenities such as a microwave and fridge and fan and comfy bed and hot water!

Leisure Self

10/10

Exceptional

11 Jul 2025

Alexandrina

The room was comfortable, and breakfast waffles are great.

Leisure Family

6/10

Pleasant

10 Jul 2025

Lesner

The hotel is not bad. However my room smelled to smoking place

Leisure Partner

2/10

Poor

09 Jul 2025

anna

The room i got put in stunk so bad i ended up having to huy cleaning supplies and cleaning a room i paid cash for the bed was so unprofessional stains on the chair we moved rooms found ant and food on the floor again cleaned another room the jet tubs gross the toliet wasnt bolted down i got bit up by i pray to god not bed bugs and they wouldnt reimburse me only gave back my money f I r the 2 nights i didnt stay

Leisure Partner

4/10

Poor

06 Jul 2025

Luke

Pillowcases and sheets were not clean

Leisure Friends