Name: La Quinta Inn Suites By Wyndham Plattsburgh
Address: 16 Plaza Boulevard, Plattsburgh, 12901, US

6/10

Pleasant

10 Jul 2026

Charles

Stayed six nights. After not cleaning the room the first two nights, I asked the every day when got back from work to please clean that next day while I was working, they said at office they \"sorry it wasn't cleaned yet, we will make sure and have it cleaned tomorrow \". Well that never happened, my room wasn't cleaned the whole Stay.

Self

6/10

Pleasant

10 Jul 2026

Gaylord

Malgré un personnel très serviable, la chambre était vétuste.

Family_with_children

10/10

Exceptional

10 Jul 2026

Jacqueline Rae

Windows should be washed.
Old hotel but still is reasonably priced and taken care of.

Partner

10/10

Exceptional

07 Jul 2026

Jonathan Ilunga

Excellent séjour ! La chambre était parfaitement propre, spacieuse et très confortable. Le personnel s'est montré accueillant, souriant et toujours disponible pour répondre à nos besoins. Mention spéciale pour le petit-déjeuner qui était varié et très bon, ainsi que pour le parking qui est super pratique et sécurisé. Je recommande sans hésiter !

2/10

Poor

07 Jul 2026

Trinh

No elevators. They changed me extra and I dont know why

Family_with_children

6/10

Pleasant

05 Jul 2026

Pawel

Wszystko było dobrze .

Friends

6/10

Pleasant

05 Jul 2026

Michelle

The staff were friendly and very accommodating. The hotel definitely has some wear and tear. Our room was nicely upgraded, but housekeeping staff was stretched thin and we had to leave our towels and trash outside the door to be picked up and get fresh towels from the front desk. Saturday night they ran out of towels, and there were no clean ones to be had until housekeeping came in the following morning. Our toilet was plugged and we had to plunge it ourselves due to mo maintenance crew on duty. That being said, all of the staff members we encountered were pleasant and friendly. Perhaps corporate needs to address building maintenance and staffing issues. The location is convenient to many local amenities.

Partner

4/10

Poor

02 Jul 2026

YOGESH

There were couple of spiders crawling on the ceiling and towels were not fresh / clean.

Partner

10/10

Exceptional

01 Jul 2026

Mike

It was my first time staying at this hotel, and I would recommend it to anyone.

Partner

4/10

Poor

01 Jul 2026

Jennifer

My stay really bummed me out. I have been staying at this hotel for more than a decade when I come to Plattsburgh. My kids loved the pool and the waffles for breakfast. It used to be great but has gone really downhill over the past few years. The hotel is not being maintained and is falling into disrepair. The rooms are really worn down. Bath tub would not drain. Toilet had trouble flushing. I found that last occupant’s credit card in the room, which tells me that they didn't really clean. Sheets were very thin and had rips in them. They are not even using mattress covers on the beds, which really tells you that that are not taking care of the place. I was super stressed we were going to get bed bugs but it seemed like we dodged that bullet. We stayed for 5 nights and housekeeping never came once. We had to ask for towels at the front desk. I left my full trash can outside the door and they ignored for days. Pool was filthy and hot tub was out of order. Also the laundry was out of order. The location is good and it is pet friendly. I wish they would actually take care of this hotel like they used to, because it used to be pretty good.

Family_with_children

8/10

Excellent

01 Jul 2026

Bruno

Overall ok nothing wow but fine,close to everything.

Business

10/10

Exceptional

29 Jun 2026

Margarita

The staff really was so hospitable! And definitely went out of their way to make sure your visit was as nice as possible

Pet

10/10

Exceptional

29 Jun 2026

subrahmanya kiran

Right at convenient location and hole maintenance was great. Had a great stay

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Thomas

Dans l'ensemble, nous avons apprécié notre séjour à votre établissement. La chambre était propre et bien entretenue, ce qui est certainement un point positif.

Cependant, plusieurs éléments ont affecté notre expérience. Tout d'abord, la piscine était malheureusement très sale. Nous avons remarqué plusieurs accumulations de saletés à différents endroits, ce qui donnait une impression de manque d'entretien. De façon plus générale, l'immeuble semble également avoir besoin de quelques travaux de rafraîchissement et d'un peu plus d'attention au niveau de l'entretien.

Par ailleurs, certains aspects de notre réservation n'avaient visiblement pas été préparés avant notre arrivée. Nous avions indiqué que nous voyagions avec deux adultes, deux enfants ainsi qu'un bébé. L'établissement mentionne offrir des lits pour bébé, mais aucun n'était disponible à notre arrivée. De plus, le divan-lit n'était pas préparé, et il manquait des oreillers ainsi que certains éléments essentiels pour accueillir convenablement quatre personnes.

Ces situations ont créé des inconvénients qui auraient facilement pu être évités avec une meilleure préparation des chambres en fonction des informations fournies lors de la réservation.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Susmita

lhoiayeoqho

2/10

Poor

27 Jun 2026

April

Could not stay they do not accept chime as a card then they don’t accept cash terrible terrible business practice

2/10

Poor

27 Jun 2026

Edward

The place stunk horribly rugs are disgusting floors were sticky. Cards didn’t work to get in rooms had to go to front desk several times to get them reprogrammed. It was a rough experience

Family

4/10

Poor

26 Jun 2026

Audrey

Chambre ZERO insonorisée, jai entendu mes voisins de chambres vivre le party de leur vie toute la nuit. Le spa etait fermé et le café etait vide au dejeuner. Plus jamais!!

Family_with_children

4/10

Poor

26 Jun 2026

Sylvie

Bed were Very bad and Insonorisations very bad when you have door separating 2 rooms

Partner

10/10

Exceptional

21 Jun 2026

Edward

Breakfast was a bit weak... good but was hoping for more.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Gary

Bathroom needs re-caulked, and room needs blackout shades.

Family_with_children

6/10

Pleasant

18 Jun 2026

Kasey

The man at the desk was very rude. We were told we could not use a debit card or Venmo debit card to pay however ran my sisters debit as credit with no issue. Said “management told him no debit/bank or Venmo debit/credit cards which was used to reserve the room to begin with.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Jonathan

Spa Non fonctionnelle et pas de café le matin .

Friends

4/10

Poor

15 Jun 2026

Rachel

The room was not spotless, but decent (no bugs or mold). The staff was not very helpful, but were not rude. They had well stocked vending machines on each floor. We kept hearing a loud sound between 10pm-12am like drilling, it might have been AC/pipes/machinery? It would be ridiculous for there to actually have been construction at that hour.
The main reason for the poor review is the behavior of other guests. There were groups of drunk men hanging out right outside the main doors both nights we were there. We could hear a dog barking down the corridor. At 3 am, the couple above us decided to have a shouting argument and stomp around for about an hour. We were supposed to stay two nights, but decided at 9 pm the second night to just check out early and make the 5hr drive home then rather than put up with such a bad night again.

Friends

2/10

Poor

14 Jun 2026

John

There are ants in our room. The drain in the bathroom room 201 was clogged up.
The carpets in the halls were gross.
The spa was no functioning due to broken controls.
The tub and floor were unclean.
I would not use this hotel

Partner

2/10

Poor

13 Jun 2026

Sean

dirty room. last guests leftovers and garbage in the room. floor not vacuumed

Partner

4/10

Poor

10 Jun 2026

Ginette

Le lit creusait au milieu et il craquait. Au déjeuner ce matin les tables n'étaient pas nettoyées et il y avait une fourmi sur la table.

Partner

10/10

Exceptional

08 Jun 2026

Samah

Very friendly staff, clean room, it was a fun trip although tv was a disappointment.

6/10

Pleasant

07 Jun 2026

Mathew

Good price. The hot tub was closed. Pool was ok. The breakfast was dismal. Hair on the pillows when we arrived. Staff were nice. Good location. Just a place to shower and sleep

8/10

Excellent

03 Jun 2026

Marc

OK

Self

10/10

Exceptional

03 Jun 2026

Diane

The room was clean and spacious. The staff was accommodating, helpful and friendly . I would stay there again.
Thank you

Partner

4/10

Poor

01 Jun 2026

Anna

The hot tub is why I booked this hotel. Need us to say the hot tub was not working.

Self

10/10

Exceptional

30 May 2026

Robert

Très bien situé et bonne hôtel qualité prix
Avec chargeur pour voiture électrique

Friends_and_family Family

8/10

Excellent

29 May 2026

Marc

AC (fan) was making noise all night

Self

10/10

Exceptional

28 May 2026

Eric

Clean room

Self

10/10

Exceptional

28 May 2026

Eric

Good breakfast! Better than most light breakfast offer in Hotels ! And coffee is real coffee!

Self

10/10

Exceptional

28 May 2026

Eric

Nice place , I’ll go back pool was warm !

Self

2/10

Poor

27 May 2026

Casey

Not only is this hotel COMPLETELY OUTDATED it’s dirty, smells of mildew and just all around a horrible place. The bed was hard, pillows were small and flat, and the TV was ridiculously small. The bathroom has no sink and the tile grout was BLACK from grime and dirt. I0/10 do NOT recommend. I am certain the positive reviews were from employees or paid crackheads!

Partner

8/10

Excellent

27 May 2026

Shauna

Property was fine.

Family_with_children

6/10

Pleasant

27 May 2026

Wanda

Hot tub jets didn’t work and it was dirty. Rooms were clean. Staff was friendly. Breakfast was very limited amounts.

Family_with_children

10/10

Exceptional

25 May 2026

Mary

The staff were friendly. The room was comfortable. Our experience was good. We would stay there again.

Partner

10/10

Exceptional

24 May 2026

Robert

Very good hotel

8/10

Excellent

20 May 2026

David

Bon hôtel. Personnel très sympathique. Très propre. Déjeuner bien

2/10

Poor

20 May 2026

Vijaya kumar

Bath rooms were terrible. They gave us another room and still same issue. Would never recommend the hotel

10/10

Exceptional

18 May 2026

Todd

The fella who checked us in was terrific and we enjoyed a breakfast in the morning. Great location for us.

Partner

4/10

Poor

18 May 2026

Evelyn

Booked a king bed, the sheets didn’t fit well and kept coming off the bed. Pillows are smallest pillows I have seen in a hotel. They didn’t provide bath towels, when asked, they were in the wash?! Towels and sheets seem old and very used. Breakfast consist of very limp bacon, totally skipped that. Okay if you just a place to sleep for the night.

Family

6/10

Pleasant

17 May 2026

Charles

Breakfast was poor !!

Family

8/10

Excellent

15 May 2026

Martin

Good place to stop on Road trip, one night and go

Friends_and_family Family

8/10

Excellent

15 May 2026

Roxane

Dated washroom - great to have so much counter space at the sink though!
Quiet and room darkening drapes were perfect for a good night’s sleep.

Self

2/10

Poor

14 May 2026

Kenny

Upon arrival in my room there was toe nail clippings on the bathroom floor, room smelled like cigarettes, stains all over the floor, stains on the mattress and rotting food on hallway carpet. Do not stay there.

Self

8/10

Excellent

14 May 2026

Marc

No waffles for Breakfast

Self

10/10

Exceptional

10 May 2026

Donna

No problem checking in. Staff friendly. Room spacious and clean. Bed was very comfortable. Lots of TV channels to watch. Plenty hot water for shower. Quiet for a weekend. Pool seemed dirty but able to swim in it. Hot tub wasn't working, what a bummer. Close to stores.

Friends

2/10

Poor

06 May 2026

Sean

Brown stains on bed sheets, got moved to another room. Second room reeked of mildew. Got refund and left.

Self

10/10

Exceptional

03 May 2026

Davila

Clean room

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Michael

This is the second time in a row where neither the pool or spa were useable. Much better attention needs to be given to trash and litter on the grounds. Honestly the rooms are getting very tired with unusable towel racks, TVs that sag and overall abuse of years old interiors.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Stéphane

Bien dans l’ensemble mais la variété au petit déjeuner est très très ordinaire.

Partner

10/10

Exceptional

26 Apr 2026

Martine

Beaucoup mieux qu'on pensait, pas de tapis dans chambre, super accueil, déjeuner chaud ,parfait pour les chiens,on vas revenir

Pet

6/10

Pleasant

11 Apr 2026

stephen

The motel was functional and clean. Badly in need of updating and decorating. I upgraded to a deluxe room to have a better sitting area for the evening when we got back. Unfortunately Netflix and Chromecast were not working and there wasn't much choice of shows on network TV. No movie channels offered. So the upgraded seating was not needed. Breakfast was the very basic continental offered at most of these \"free breakfast\" motels.

6/10

Pleasant

09 Apr 2026

WILLIAM

Shower bar was broken could not close curtain
Repairs that were made not painted

Self

8/10

Excellent

07 Apr 2026

Mark

Convenient

Friends_and_family Friends

2/10

Poor

01 Apr 2026

jade

Upon arrival trying to check in couldn't find any staff working in the front desk waited half an hour with no one around decided to start calling the property at least 10 times to finally get someone to come down and check us in upon entering our room. It was very outdated dresser drawer wouldn't shut hair on the bedsheets. Hotel seems sketchy. I wouldn't stay here again.

Partner

10/10

Exceptional

01 Apr 2026

Trevar

.

Self

8/10

Excellent

31 Mar 2026

Denice

Breakfast was okay but parred down from when we stayed last year. There was no fresh fruit, no pop tarts and no english muffins. They also served both bacon and sausage last year but this year one day was bacon and the next was sausage.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Pasqualino

Everything was ok except for the breakfast
Very poor no yougurts or fruits, no danishes just coffee tea scrambled eggs sausage toast and waffles
Absolutely no variety what’s so ever asked the person if they had yogurt and answered no. If your not happy write a review about it
So I did ..

6/10

Pleasant

29 Mar 2026

Nikki

Old looking rooms. No toiletries provided. Breakfast wasn’t very good. We booked this room because they advertised with a photo of their pool and hot tub, but both were closed when we stayed.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Johnny

Cleaning staff go above and beyond. very helpful front desk staff. located near entrance to I-87,Champlain Mall and restaurants.. Only complaint is the lack of snow removal especially around entrances and exits. Nice Continental breakfast and clean dining area.

Self

8/10

Excellent

22 Mar 2026

Riccardo

We had a clean room and were satisfied with our stay.

8/10

Excellent

22 Mar 2026

John

Room was clean, heat in the room was way too strong, actually had to turn it off and open the window (28 degrees outside). Shower was plenty hot enough and water pressure was very strong. Included breakfast was barely adequate. For the price the hotel served it’s purpose.

6/10

Pleasant

19 Mar 2026

Amy

The poola nd hot tub was down durning both of my staus

Self

10/10

Exceptional

18 Mar 2026

Antoinette

The room and breakfast area were clean. The staff was friendly. The WiFi in the room worked perfectly. Only good things to say. Would definitely come back.

Friends_and_family Friends

2/10

Poor

16 Mar 2026

Kellie

We weren’t notified that the pool was under maintenance until the day we arrived shortly before check-in. It smelled like weed throughout the hallways and elevators. Plus the sheets look dirty and found another persons hair on the pillows before we even slept in the beds. The refridgerator froze all of stuff even though it was on the lowest setting. The internet was in/out the whole visit.

Family_with_children

8/10

Excellent

14 Mar 2026

Dilan

Yes

Self

8/10

Excellent

14 Mar 2026

Scott

Staff helpful

Self

4/10

Poor

13 Mar 2026

karen

Said it was pet friendly but not for cats. I stayed in the past but management changed and so did these rules. Hotels need to specify pets meaning all or dogs only to avoid confusion. They also need to apply the fees when booking to avoid additional surprising costs.

Pet

6/10

Pleasant

09 Mar 2026

Careine

Staff was friendly but that being said
Pool & hot tub were not in service
Only had oranges as fruit option for breakfast
Sheets were dirty

Family_with_children

10/10

Exceptional

05 Mar 2026

Victor

The TV in the gym wasn't working, the cable box was missing, but the front desk staff replaced it.
Adequate breakfast. Comfortable bed. Nothing fancy about the place but it was fine, and a good value.

Self

4/10

Poor

05 Mar 2026

Anilou

The pool and the hot tub was close. In the room, we have some pee on the bedsheet. The smell was horrible.

Partner

6/10

Pleasant

05 Mar 2026

John

Room was ok the hallway and elevator was dirty and smells of cigarettes and finding the front desk person took some time upon checking in

Partner

10/10

Exceptional

01 Mar 2026

Anestasia

Clean room and easy checkin

6/10

Pleasant

28 Feb 2026

Martin

Very Ordinary

8/10

Excellent

27 Feb 2026

Roger

Good value, staff frienly, cleansliness okay

Partner

8/10

Excellent

26 Feb 2026

Anne

The place was amazing the only down side was the fact the pools and spa was closed.

Partner

2/10

Poor

19 Feb 2026

Kim

The facility was very sketchy and downtrodden. The day we received a notification that the pool and hot tub were out of order. My husband has a bad back and was looking forward to the spa in the morning. I think they just do this so they don't have to maintain it. This is not the first LaQuinta at which this has happened. The beds were just ok, but the sheets wouldn't stay on, and the stained mattress kept showing. The Breakfast was pitiful: some horrible scrambled eggs, greasy paper-thin bacon, 3 containers of yogurt, 3 oranges, and a half loaf of white bread. Breakfast is the easiest meal to do well, but inexpensively. I would say 3 strikes for this chain as this is inot my firs tpoor experience.

Partner

6/10

Pleasant

17 Feb 2026

Jennifer

No hot water

8/10

Excellent

16 Feb 2026

Shelley

Bed was so comfortable and room was clean. Rooms were not soundproof. Wish the complementary breakfast had fresh fruit.

Leisure Partner

2/10

Poor

14 Feb 2026

anna

The room beds were dirty
The bathroom had feces on toilet seat and hotel had a bad order

Leisure Friends

4/10

Poor

14 Feb 2026

Matthew

I arrived at just after midnight (flight was late) and was only staying the one night. I arrived and the counter person told me that they have no hot water and could cancel my reservation. I wasn't about to go looking for a new hotel at 12:30 at night so stayed. No shower. The room was also very, very cold when I got into it. It was a place to sleep. Nothing more. A bit disappointing because I had good stays there before.

Friends_and_family Family

4/10

Poor

13 Feb 2026

Nicholas

Pool and hot tub out of service

2/10

Poor

08 Feb 2026

Keegan

Terrible

6/10

Pleasant

08 Feb 2026

Cindy

The bed was too soft and the pillows had feathers not good for people with allergies

2/10

Poor

03 Feb 2026

Kelly

Curtains were half hung.

10/10

Exceptional

01 Feb 2026

Rossana

Very

2/10

Poor

27 Jan 2026

Max Junior

Everything is terrible. Bad place. Bad staff. horribles comfort

Business Self

2/10

Poor

27 Jan 2026

Gaby

I recently stayed at this hotel in their deluxe suite and was extremely disappointed. The room was filthy, with dust everywhere, including the ceiling fan with 1/2inch of dirt on it . The carpet was dirty hasn’t been vacuumed for the longest time and there were stains on the bed sheets and pillows. After I complained, they changed my room, but the second room was just as bad—filthy and unacceptable ceiling fan had just as much dust and the carpet was just as dirty It was a terrible experience the sofa bed was so dirty and also undone sheets wrapped up and shoved in. I do not recommend staying here it is NOT HEALTHY The pictures showing on their site are false advertising Do not believe what you see I took pictures of everything from both rooms.However, I do want to acknowledge that Daniel front desk, was very understanding friendly and cooperative, and I respect that. The general manager of this hotel should make a little bit more effort and check his property before he delivers it to families and clients.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Eric

The room was very clean. My only real regret was not being able to take a hot shower in the morning. It didn't really bother me it was worth a safe place to stay

Self

6/10

Pleasant

26 Jan 2026

Chris

Staff was friendly and room clean, however when we went to shower there was no hot water.

Partner

2/10

Poor

26 Jan 2026

Carrie

The bed was hard as a rock. Woke up with body feeling sore. Went to shower and there was no hot water. My husband and myself both work at a hospital and we had to use the microwave to heat up cups of water to wash up with. Not a good experience.

6/10

Pleasant

25 Jan 2026

Leon

Not clean bad had hair all over it

Leisure Partner

8/10

Excellent

25 Jan 2026

patty

very clean great wish pool room it self was warmer

4/10

Poor

25 Jan 2026

Eugene

The location was fine, but the room cleanliness needs improvement. When we arrived, we noticed stains on the bedding and stains on the wall. That’s not something guests should see at check-in. Staff should make sure rooms are properly cleaned and inspected before assigning them.

Business Friends